Table of Contents
Error code
Classification
C8C0
RADF
service call
C8E0
C900
Circuit related
service call
C901
C940
C962
C963
C970
Process related
service call
C9E0
Circuit related
service call
CA00
Image control
related service call
CA10
Laser optical unit
related service call
CA20
CA47
CB00
Finisher related
service call
CB01
CB10
CB11
CB12
Finisher related
service call
CB13
CB14
CB30
CB31
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Contents
RADF original reading start sensor
abnormality: The automatic adjustment for the
original reading start sensor has been
performed, but is ended unsuccessfully.
RADF communication protocol abnormality:
The system has to be stopped because the
control abnormality occurred.
Connection error between SYS board and
LGC board
System format error for scanner
Engine-CPU abnormality
LGC board ID abnormality
Connection detection error between the IMG
board and the LGC board
High-voltage transformer abnormality:
Leakage of the main charger is detected.
Connection error between SLG board and
SYS board
Color registration abnormality
Polygonal motor abnormality: The polygonal
motor is not rotating normally.
H-Sync detection error: H-Sync signal
detection PC board cannot detect laser
beams.
SNS board abnormality: The SNS board does
not operate due to disconnection or the
harness breaking.
Finisher not connected: Communication error
has occurred between the equipment and
finisher. [MJ-1103/1104]
Finisher communication error: Communication
error has occurred between the equipment
and finisher. [MJ-1103/1104]
Entrance motor abnormality: The entrance
motor is not rotating normally. [MJ-1103/1104]
Buffer tray guide motor abnormality: The
buffer tray guide motor is not rotating or the
buffer tray guide is not moving normally. [MJ-
1103/1104]
Buffer roller drive motor abnormality: The
buffer roller drive motor is not rotating or the
buffer roller is not moving normally. [MJ-1103/
1104]
Finisher exit motor abnormality
Paper holding arm motor abnormality
Movable tray shift motor abnormality
[MJ-1103/1104]
Movable tray paper-full detection error
[MJ-1103/1104]
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Troubleshooting
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P. 8-133
P. 8-134
P. 8-134
P. 8-135
P. 8-135
P. 8-135
P. 8-179
P. 8-136
P. 8-157
P. 8-138
P. 8-139
P. 8-140
P. 8-141
P. 8-141
P. 8-141
P. 8-141
P. 8-142
P. 8-142
P. 8-143
P. 8-143
P. 8-143
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
8
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