Cisco Return Locations - Cisco ASR 5000 Installation Manual

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RMA Shipping Procedures

Cisco Return Locations

For a list of authorized Cisco return centers, go to the Authorized Return Locations link on www.cisco.com.
Packaging ASR 5000 Cards
This section provides detailed instructions for packaging ASR 5000 cards using Cisco shipping cartons.
Three types of cartons are used based on the card type being returned:
Application Cards
Application Card Types
The packing instructions in this section apply to the following full-height SMC and packet processing cards:
• ASR5K-SMC-K9 – System Management Card (SMC)
• ASR5K-PSC-64G-K9 – Packet Services Card 3 (PSC3)
• ASR5K-PSC-32G-K9 – Packet Services Card 2 (PSC2)
• ASR5K-PSC-16G-K9 – Packet Services Card Type A (PSCA)
• ASR5K-PPC-K9 – Packet Processing Card 3 (PPC)
Packaging an Application Card
The packaging sequence is as follows:
Step 1
Place the card inside the ESD bag; fold over and seal the bag with an ESD Label or tape as shown in the photos.
Application Cards, on page 267
Line Cards (except XGLC), on page 269
10 Gigabit Ethernet Card (XGL), on page 273
Cisco Return Locations
ASR 5000 Installation Guide
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