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Avocent® AutoView™ 2108/2216/3108/3216 Switch
Installer/User Guide
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Summary of Contents for Emerson Avocent AutoView 2108

  • Page 1 Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide...
  • Page 2 This document supports versions up to and including release 1.22. Emerson, Emerson Network Power and the Emerson Network Power logo are trademarks or service marks of Emerson Electric Co. Avocent, the Avocent logo, AutoView, Dambrackas Video Compression, DSView and OSCAR are trademarks or service marks of Avocent Corporation.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Product Overview Features and Benefits Reduce cable bulk IQ modules Multiplatform support User interfaces Security Virtual media and smart card support IPv4 and IPv6 capabilities Access the AutoView switch using a standard TCP/IP network Upgradeable Two-tier expansion KVM remote access DSView™...
  • Page 4 ii..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Setting the keyboard country code Assigning device types Assigning device names Configuring network settings Commands Dialog Box Functions Selecting devices for scan mode Enabling or disabling scan mode Viewing and disconnecting user connections Displaying version information and upgrading firmware OBWI Operation Using the OBWI Viewing System Information...
  • Page 5 Table of Contents..iii Firmware management Enable debug messages Set/Change password Restore factory defaults Reset appliance Set web interface ports Exit Appendices Appendix A:  MIB SNMP Traps Appendix B:  Setup Port Pinouts Appendix C:  Using Serial IQ Modules Serial IQ module modes Configuring the serial IQ module Creating a serial IQ module macro Using history mode...
  • Page 6 iv..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide...
  • Page 7: Product Overview

    Product Overview The Avocent® AutoView™ 2108/2216/3108/3216 switch is an analog keyboard, video and mouse (KVM) switch that provides flexible, centralized local access to data center servers. The 2108/2216 switch models also provide centralized remote access to data center servers when used in conjunction with the optional Remote Access Key (RAK-key).
  • Page 8: Security

    2..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide OSCAR graphical user interface The OSCAR user interface, accessed using the local port, features intuitive menus and operation modes to configure your switch and devices. Devices can be identified by name, EID, or port number. Security The interface allows you to protect your system with a screen saver password.
  • Page 9: Upgradeable

    Product Overview..3 NOTE: KVM over IP sessions are supported on the 2108/2216 switch models when the RAK-key is installed. Upgradeable Upgrade your switch at any time to ensure you are always running the most current firmware version available. For more information, see Tools - Rebooting and Upgrading on page 32.
  • Page 10 4..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide WARNING: The power supplies in your system may produce high voltages and energy hazards, which can cause bodily harm. Only trained service technicians are authorized to remove the covers and access any of the components inside the system. •...
  • Page 11: Lan Related Precautions

    Product Overview..5 • To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). • Position system cables and power cables carefully. Route cables so that they cannot be stepped on or tripped over.
  • Page 12 6..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide...
  • Page 13: Installation

    Installation The switch uses TCP/IP for communication over Ethernet. For the best system performance, use a dedicated, switched 10Base-T or 100Base-T Ethernet network. You may use the terminal software, OSCAR interface, or the OBWI to manage your switch system. The OBWI manages a single switch and its connections.
  • Page 14 8..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Basic Configuration Basic Configuration Descriptions Number Description Number Description AutoView switch (16-Port Model ACI Connection Shown) Power Cord External Virtual Media - USB Connections Analog Users (2) Target Device Ports Digital User (requires the RAK- IQ modules key) LAN/Network...
  • Page 15: Tiering Your Switch Using An Iq Module

    Installation..9 NOTE: The switch supports connecting to another appliance via an ACI connection. This connection requires that the secondary appliance in the tier have an ACI connector on the user side. CAUTION: To reduce the risk of electric shock or damage to your equipment, do not disable the jumper cord grounding plug.
  • Page 16 10..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide To connect a IQ module to each device: NOTE: When tiering devices, the switch closest to the actual user is the primary switch. 1. Locate the IQ modules for your switch. 2. If you are using a PS/2 IQ module connection, attach the color-coded ends of the IQ module cable to the appropriate keyboard, monitor, and mouse ports on the first device you will be connecting to this switch.
  • Page 17: Adding A Tiered Switch

    Installation..11 Descriptions for IQ Module Configuration Number Description CAT 5 USB Connection VGA Connection Adding a tiered switch You can tier up to two levels of switches, enabling users to connect to up to 256 devices. In a tiered system, each device port on the main switch will connect to the ACI port on each tiered switch.
  • Page 18: Adding A Tiered Legacy Switch

    12..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Tiering the Switch With a UTP Analog Switch Descriptions for Tiering the Switch Number Description Local User ARI Connection UTP Connection ACI Connection (chain icon) Adding a tiered legacy switch The following figure illustrates a tiered legacy switch configuration. To add a legacy switch (optional): 1.
  • Page 19 Installation..13 3. Connect the other end of the UTP cable to a PS/2 IQ module. 4. Connect the IQ module to the legacy switch according to the switch manufacturer's recommendations. 5. Repeat steps 1-4 for all the legacy switches you wish to attach to your switch. NOTE: The primary switch supports only one switch per ARI port or USB port.
  • Page 20 14..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Tiering Legacy Switches Descriptions for Tiering Legacy Switches Number Description Local User ARI Connection IQ module PS2 Connection Target Device Connection...
  • Page 21: Configuring Your Switch

    Installation..15 Configuring Your Switch Once all physical connections have been made, you will need to configure the switch for use in the overall switch system. This can be accomplished using serial interface, OBWI, OSCAR, or the DSView management software. When configuring the switch using OSCAR, see Network Settings on page 35.
  • Page 22: Verifying Power Status

    16..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Descriptions for Firewall Configuration Item Description Avocent® AutoView™ 2108/2216/3108/3216 Switch Firewall Computer Firewall forwards HTTP requests and KVM traffic to the switch Connection to an IP address outside the firewall To configure the firewall: To access the switch from outside a firewall, configure your firewall to forward ports 80 and 443 from its external interface to the KVM switch through the firewall’s internal interface.
  • Page 23: Local Oscar™ User Interface

    Local OSCAR™ User Interface The AutoView switch features user-side keyboard and mouse ports that allow you to connect a USB keyboard and mouse for direct analog access. The switch uses the OSCAR interface to configure your system and devices. You can use the OSCAR interface to access devices that are attached to the AutoView switch. Main Dialog Box Functions To access the OSCAR interface Main dialog box: Press Print Screen to launch the OSCAR interface.
  • Page 24: Viewing Switch System Status

    18..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide NOTE: You can press the Control , Alt or Shift keys twice within one second to launch the OSCAR interface. You can use this key sequence when you see Print Screen throughout this chapter. Main Dialog Box Functions Button Function...
  • Page 25: Selecting Devices

    Local OSCAR™ User Interface..19 Symbol Description (Black letter) IQ module is blocked by the indicated user channel. (Red letter) Smart card support is available. Selecting devices Use the Main dialog box to select a device. When you select a device, the switch reconfigures the local keyboard and mouse to the settings for that device.
  • Page 26: Connecting Local Virtual Media

    20..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide OSCAR Interface Navigation Basics Keystroke Function Print Screen, OSCAR interface activation sequence. By default, Print Screen and Ctrl+Ctrl are set as the OSCAR Ctrl+Ctrl, Shift+Shift interface activation options. Shift+Shift and Alt+Alt must be set within the OSCAR interface before use. and/or Alt+Alt Opens the Help screen for the current dialog box.
  • Page 27: Setup Dialog Box Functions

    Local OSCAR™ User Interface..21 • Locked - Select this checkbox to specify that when the user is disconnected from a device, the virtual media is also disconnected. • Reserve - Select this checkbox to specify that the virtual media connection can be accessed only by your user name and that no other user can connect to that device.
  • Page 28: Changing The Display Behavior

    22..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Changing the display behavior Use the Menu dialog box to change the order of displayed devices, change how the OSCAR interface is invoked, or set a Screen Delay Time for the OSCAR interface. This setting alters how devices are displayed in several dialog boxes, including the Main, Devices, and Scan List boxes.
  • Page 29: Setting The Keyboard Country Code

    Local OSCAR™ User Interface..23 2. Select Displayed to activate the flag display. After a switch, the flag will remain on the screen until the user switches to another device. Selecting Timed will cause the flag to display for five seconds when a switch is made and then disappear.
  • Page 30: Assigning Device Names

    24..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide When the switch discovers a tiered switch, the numbering format changes from switch port to [switch port]- [switch port] to accommodate each device under that switch. For example, if a switch is connected to console switch port 6, each device connected to it would be numbered sequentially.
  • Page 31: Commands Dialog Box Functions

    Local OSCAR™ User Interface..25 2. Click Setup - Network to open the Network dialog box. 3. Make desired changes and click OK to confirm or click X to exit without saving. NOTE: Changing the network settings will cause the switch to reboot. 4.
  • Page 32: Enabling Or Disabling Scan Mode

    26..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide by name, EID, or port by choosing one of the buttons. If a device on the list is unavailable, it is skipped. Watch mode views a device unless a conflicting network user blocks the path to that device. If a conflict is detected in Watch mode (or the device is unavailable), the device to be viewed is skipped.
  • Page 33: Displaying Version Information And Upgrading Firmware

    Local OSCAR™ User Interface..27 To disconnect a user: 1. On the User Status dialog box, click the letter corresponding to the user to disconnect. The Disconnect dialog box will appear. 2. Click Disconnect to disconnect the user and return to the User Status dialog box. -or- Click X or press Escape to exit the dialog box without disconnecting a user.
  • Page 34 28..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide 3. The IQ Upgrade dialog box is displayed. Click OK to initiate the upgrade and return to the IQ Status dialog box. To return an IQ module to factory default status: 1. Click IQ in the Version dialog box. 2.
  • Page 35: Obwi Operation

    OBWI Operation The OBWI for the AutoView switch is a remote, web browser-based user interface. For details on setting up your system, see Connecting the AutoView Switch Hardware on page 7. The following table lists the operating systems and browsers that are supported by the OBWI. Make sure that you are using the latest version of your Web browser.
  • Page 36: Using The Obwi

    30..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide To log in to the switch OBWI from outside a firewall, repeat the above procedure, entering the external IP address of the firewall instead. NOTE: The switch will attempt to detect if Java is already installed on your PC. If it is not, in order to use the OBWI, you will need to install it.
  • Page 37: Viewing System Information

    OBWI Operation..31 Viewing System Information You can view switch and target device information from the following screens in the user interface. System Information Category Select This: To View This: List of connected devices, as well as the name, type, status, and action of Target Devices Unit View - Target Devices each device.
  • Page 38: Generating A Certificate

    32..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Generating a Certificate A web certificate allows you to access the OBWI without having to acknowledge the switch as a trusted web device each time you access it. Using the Install Web Certificate window, you can generate a new self-signed openssl or upload a certificate.
  • Page 39: Upgrading Switch Firmware

    OBWI Operation..33 3. A dialog box appears, warning you that all active sessions will be disconnected. Click the OK button. NOTE: If you are using the local UI, the screen will be blank while the switch reboots. If you are using the remote OBWI, a message will appear to let you know that the interface is waiting on the switch to complete the reboot.
  • Page 40: Property Identity And Location Settings

    34..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide If you selected FTP or HTTP, enter the Server IP Address, Username, User Password, and Firmware Filename you wish to load. 5. Click the Download button. The Save As dialog box will open. 6. Navigate to the desired location and enter a name for the file. Click the Save button. To restore a managed switch configuration or user database of a managed switch: 1.
  • Page 41: Network Settings

    OBWI Operation..35 Network Settings NOTE: Only administrators can make changes to the Network dialog box settings. Other users will have view only access. From the side navigation bar, click Network to display the General, IPv4, and IPv6 tabs. To configure general network settings: 1.
  • Page 42: Snmp Settings

    36..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide SNMP Settings SNMP is a protocol used to communicate management information between network management applications and the switch. Other SNMP managers can communicate with your switch by accessing MIB-II. When you open the SNMP screen, the OBWI will retrieve the SNMP parameters from the unit. From the SNMP screen, you can enter system information and community strings.
  • Page 43: Ports Settings - Configuring An Iq Adaptor

    OBWI Operation..37 3. Click Save. Ports Settings - Configuring an IQ Adaptor From the switch you can display a list of the attached IQ adaptors, as well as the following information about each IQ adaptor: EID, Port, Status, Application Version, and Interface Type. You can click on one of the IQ adaptors to view the following additional information: Switch Type, Boot Version, Application Version, Hardware Version, FPGA Version, Version Available, and Upgrade Status.
  • Page 44: General Sessions Settings

    38..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide To launch a session: 1. From the side navigation bar, select Target Devices. A list of available devices will appear. 2. The applicable action, KVM Session, will be displayed in the Action column, and will depend on the target device that was selected to launch the session.
  • Page 45: Virtual Media Session Settings

    OBWI Operation..39 Allowed Operations by Access Level Appliance Operation User Administrator Users Administrator Configure Interface System- level Settings Configure Access Rights Add, Change and Delete Yes, for all Access Yes, for Users and User User Accounts Levels Administrators only Change Your Own Password Access Server Yes, all Servers...
  • Page 46: Virtual Media Options

    40..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide 3. Either enable or disable the Allow Reserved Sessions checkbox. 4. Select one of the following options from the Virtual Media Access Mode from the drop-down menu: Read-Only or Read-Write. 5. Select one of the Encryption Levels that you wish to be supported. 6.
  • Page 47: Ldap

    OBWI Operation..41 4. To disassociate the switch that has been registered with the device, click the Disassociate button. 5. Click Save. LDAP LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory structure that supports strong security features including authentication, privacy and integrity.
  • Page 48: Ldap Search Parameters

    42..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide The Access Type radio buttons specify how a query is sent to each LDAP target device. When using LDAP, all usernames, passwords and other information sent between an appliance and an LDAP server are sent as non-secure clear text.
  • Page 49 OBWI Operation..43 three modes that utilize certain types of information to determine whether or not an LDAP user has access to an appliance or connected target devices. See Appliance and Target Device Query Modes on page 44 for detailed information on each mode. You can configure the following settings on the LDAP Query Page: •...
  • Page 50: Appliance And Target Device Query Modes

    44..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide NOTE: These options cannot be changed if the LDAP Priority is set to LDAP Disabled on the Overview screen. Appliance and Target Device Query Modes One of three different modes can each be used for Query Mode (Appliance) and Query Mode (Target Device): •...
  • Page 51: Setting Up Active Directory For Performing Queries

    OBWI Operation..45 • Group Attribute – A username, password and group query is made to the directory service for an appliance and attached target devices when using Query Mode (Appliance), or for a selected target device when using Query Mode (Target Device). If a group is found containing the user and the appliance name, the user is given access to the appliance or attached target devices, depending on the group contents, when using Query Mode (Appliance).
  • Page 52: Active Sessions

    46..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide may be comprised of any combination of upper-case and lower-case letters (a-z, A-Z), digits (0-9) and hyphens (-). You cannot use spaces and periods (.) or create a name that consists entirely of digits. These are Active Directory constraints.
  • Page 53: Kvm Video Viewer

    KVM Video Viewer The following procedure will help you launch a KVM Video Viewer session. For more information about using the KVM Video Viewer, see the KVM Video Viewer Technical Bulletin. To open a KVM session: 1. From the side navigation bar of the switch web user interface (UI), click Unit View - Target List. 2.
  • Page 54 48..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide...
  • Page 55: Terminal Operation

    Terminal Operation Each switch may be configured at the switch level through the Terminal Console menu interface, which is accessed through the setup port. All terminal commands are accessed through a terminal screen or a PC running terminal emulation software. NOTE: The preferred method is to make all configuration settings in the local UI.
  • Page 56: Other Console Main Menu Options

    50..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Other Console Main Menu Options Besides the Network Configuration option, the Console Main Menu of the switch features the following menu items: Firmware Management, Enable Debug Messages, Set/Change Password, Restore Factory Defaults, Reset Switch, Set Web Interface Ports, and Exit. Each menu item is discussed in this section. Firmware management This menu contains the Flash Download selection.
  • Page 57: Appendices

    Appendices Appendix A:  MIB SNMP Traps The switch has the ability to send audit events to an SNMP Manager. The SNMP traps are defined in an SNMP Trap MIB. The Trap MIB file may be uploaded from the switch using the Save Trap MIB function. The uploaded Trap MIB file may then be loaded into an SNMP Trap Receiver application.
  • Page 58 52..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Trap Event Trap Number User Deleted User Modified Reboot Started Image File Upgrade Started Image File Upgrade Results IQ module Added IQ module Removed Target Device Name Changed Tiered Switch Added Tiered Switch Removed Tiered Switch Name Changed Configuration File Loaded User Database File Loaded...
  • Page 59: Appendix B:  Setup Port Pinouts

    Appendices..53 Appendix B:  Setup Port Pinouts The switch setup port is an 8-pin modular jack. The setup port pinouts and descriptions are provided in the following figure and table. Setup Port Pinouts Console/Setup Port Pinout Descriptions Pin Number Description Pin Number Description No Connection Transmit Data (TXD)
  • Page 60: Appendix C:  Using Serial Iq Modules

    54..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Appendix C:  Using Serial IQ Modules The serial IQ module is a serial-to-VGA converter that allows VT100-capable devices to be viewed from the switch local port, the OBWI, or by using the switch software. All serial data coming from the device is read- only.
  • Page 61: Creating A Serial Iq Module Macro

    Appendices..55 • Normal Text: This option changes the screen’s normal text color. The currently selected color displays in the option line as it is changed. Available colors are Grey, Light Grey, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The default color is Grey. This value cannot be identical to the Bold Text or Background value.
  • Page 62: Using History Mode

    56..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide macros. Each macro can be up to 128 characters in length. To create a macro: 1. Select the serial IQ module you wish to configure and press Ctrl-F8 to activate the Terminal Applications menu’s Configuration screen. 2.
  • Page 63 Appendices..57 • Ctrl-F11 : Clears the history buffer. If you choose this option, a warning screen will appear. Press Enter to delete the history buffer or Escape to cancel the action. The previous screen will reappear. 3. When finished, press Ctrl-F10 to exit History mode and return to On-Line mode.
  • Page 64: Serial Iq Module Pinouts

    58..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Serial IQ module pinouts The following table lists the pinouts for the serial IQ module. Serial IQ Module Pinouts DB9-F Pin Host Signal Name Description Signal Flow SRL Signal Name Description DCD - Data Carrier Detect Out of SRL DTR - Data Terminal Ready RXD - Receive Data...
  • Page 65: Appendix D:  Sun Advanced Key Emulation

    Appendices..59 Appendix D:  Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on the local port USB keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key.
  • Page 66: Appendix E:  Utp Cabling

    60..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Appendix E:  UTP Cabling This appendix discusses various aspects of connection media. The switch system utilizes UTP cabling. The performance of the system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish switch system performance.
  • Page 67: Cabling Installation, Maintenance And Safety Tips

    Appendices..61 Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: • Keep all UTP runs to a maximum of 30 meters each. • Maintain the twists of the pairs all the way to the point of termination, or no more than one-half inch untwisted.
  • Page 68: Appendix F:  Technical Specifications

    62..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide Appendix F:  Technical Specifications AutoView Switch Technical Specifications Category Value AutoView 2108/3108: 8 AHI/ARI. Number of Ports AutoView 2216/3216: 16 AHI/ARI. Type Avocent PS/2, PS2M, USB, Sun, USB2 and VMC modules. Connectors 8-pin modular (RJ-45). Sync Types Separate horizontal and vertical.
  • Page 69 Appendices..63 Category Value 8 Port 16 Port Number/Type 1 VGA - HDD15. 2 VGA - HDD15. 4 USB. 8 USB. Network Connection Number Protocol 10/100 Ethernet. Connector 8-pin modular (RJ-45). USB Port Number Protocol USB 2.0. Power Specifications AutoView 2108/3108: 1 IEC C14. Connectors AutoView 2216/3216: 2 IEC C14.
  • Page 70 64..Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide...
  • Page 71 If you encounter any installation or operational issues with your product, check the pertinent section of this manual to see if the issue can be resolved by following outlined procedures. For additional assistance, visit www.avocent.com/support. Avocent Community Support Site To search product knowledge content, visit community.emerson.com/networkpower/support/avocent.
  • Page 72 IT and facility management and deliver efficiency and uncompromised availability regardless of capacity demands. Our solutions are supported globally by local Emerson Network Power service technicians. Learn more about Emerson Network Power products and services at www.EmersonNetworkPower.com.

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