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Rockwell Automation Support
Rockwell Automation provides technical information on the web to assist you in using our products. At
http://support.rockwellautomation.com, you can find technical manuals, a knowledge base of FAQs, technical and
application notes, sample code and links to software service packs, and a MySupport feature that you can customize
to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and troubleshooting, we offer
TechConnect Support programs. For more information, contact your local distributor or Rockwell Automation
representative, or visit http://support.rockwellautomation.com.
Installation Assistance
If you experience a problem with a hardware module within the first 24 hours of installation, please review the
information that's contained in this manual. You can also contact a special Customer Support number for initial help
in getting your module up and running:
United States
Outside United
States
New Product Satisfaction Return
Rockwell tests all of our products to ensure that they are fully operational when shipped from the manufacturing
facility. However, if your product is not functioning and needs to be returned:
United States
Publication 1738-IN001A-EN-E - June 2004
1.440.646.3223
Monday – Friday, 8am – 5pm EST
Please contact your local Rockwell Automation representative for any
technical support issues.
Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.
ArmorPoint is a trademark of Rockwell Automation.
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Copyright © 2004 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
PN 957824-27
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