Table of Contents
Troubleshooting the CSS Hardware Components
Troubleshooting the Console Interface
Cisco 11500 Series Content Services Switch Hardware Installation Guide
2-44
Table 2-13
lists common communications problems that may exist between the
CSS and a console. Ensure the console settings are configured to:
Baud Rate - 9600
•
•
Data Bits - 8
Parity - none
•
Stop Bits -1
•
Flow Control - none
•
For information on console cable pinouts, refer to Appendix B,
Pinouts.
Table 2-13 Troubleshooting the Console Interface
Possible Problem
Nothing appears on the screen.
Characters appear on the screen, but
are garbled.
Abbreviated input is used, but pressing
the tab key does not enter the command
you want.
Random characters are lost.
Chapter 2
Cabling and Troubleshooting the CSS
Recommended Action
Ensure that the RS-232 cable is
securely connected to the console port.
Verify that the CSS and the console
settings match with respect to baud
rate, data bits, stop bits, and parity.
Ensure that you enter a sufficient
number of characters for the CSS to
distinguish between different
commands and options.
Set the flow command on the console
to XON/XOFF.
Cable Connector
78-16421-01
Table of Contents
Troubleshooting
