Warranty - Honeywell Midas S2 User Manual

All products are designed and manufactured to the latest internationally recognized standards

by Honeywell under a Quality Management System that is certified to ISO 9001.

As such, the Midas S2 Transmitter (including the pump) is warranted under proper use, to the

original end- user purchaser, against any defects in materials or workmanship related failures

for a period of 12 months from the date of first turn-on or 18 months from delivery from

Honeywell Analytics to the customer, whichever is less. Separate warranty conditions apply to

the sensor cartridges limited as indicated below. During this period, Honeywell Analytics will

repair or replace defective parts on an exchange basis, F.O.B. to approved service centers on a

global basis.

This warranty does not cover damage caused by accident, abuse, abnormal operating

conditions or extreme poisoning of the sensor cartridge.

Defective equipment must be returned to Honeywell Analytics for repair. Before returning

materials for repair or replacement, the Customer must obtain a Service Event Number (SE#)

by contacting Honeywell Service in advance; include a detailed report stating the nature of the

defect and ship the equipment prepaid to Honeywell Analytics' factory. If no detail report is

included, Honeywell Analytics reserves the right to charge an investigative fee (prices available

upon request) before any repair or replacement is performed. Returned goods must detail the

Service Event Number (SE#) clearly on the package.

Service in the field or at the customer's premises is not covered under these warranty terms.

Time and travel expenses for on-site warranty services will be charged at Honeywell Analytics'

normal billing rates.

Contact your Honeywell representative for information on available Service Contracts.

Honeywell shall not be liable for any loss or damage whatsoever or howsoever occasioned

which may be a direct or indirect result of the use or operation of the Contract Goods by the

Buyer or any Party.

This warranty covers the gas detector and parts sold to the Buyer only by authorized

distributors, dealers and representatives as appointed by Honeywell. This warranty does not

cover defects attributable to improper installation, repair by an unauthorized person or the use

of unauthorized accessories/parts on the product. A warranty claim will only be accepted if a

proof of purchase is submitted and all conditions obtained within this Warranty are met.

Honeywell reserves the right to validate any warranty claim prior to processing. Upon

acceptance of a warranty claim, Honeywell Analytics will repair or replace the defective product

free of charge. The initial warranty period is not extended by virtue of any works carried out

there after.

Instruments which have been repaired or replaced during the warranty period are warranted for

the remainder of the unexpired portion of the original warranty period.

Honeywell is released from all obligations under its warranty in the event repairs or

modifications are made by persons other than its own authorized personnel, unless such work

is authorized in writing by Honeywell. The initial warranty period is not extended by virtue of any

works carried out there under.

Midas S2

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User Manual