Dell OptiPlex 5000 Small Form Factor Service Manual
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Dell OptiPlex 5000 Small Form Factor Service Manual

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OptiPlex 5000 Small Form Factor
Service Manual
Regulatory Model: D17S
Regulatory Type: D17S002
March 2022
Rev. A00
Table of Contents
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Summary of Contents for Dell OptiPlex 5000 Small Form Factor

  • Page 1 OptiPlex 5000 Small Form Factor Service Manual Regulatory Model: D17S Regulatory Type: D17S002 March 2022 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Chapter 2: Removing and installing components................10 Recommended tools................................10 Screw list..................................... 10 Customer Replaceable Units (CRU) and Field Replaceable Units (FRU) list............11 Major components of OptiPlex 5000 Small Form Factor..................12 Side cover.................................... 14 Removing the side cover............................14 Installing the side cover.............................. 15 Front bezel...................................16...
  • Page 4 Installing the processor.............................. 62 Expansion card...................................63 Removing the graphics card............................. 63 Installing the graphics card............................65 Removing the Dell Ultra Speed Drive Gen 4 card....................66 Installing the Dell Ultra Speed Drive Gen 4 card....................66 Optional I/O modules (PS2/Serial)..........................67 Removing optional PS2 module..........................67 Installing optional PS2 module..........................
  • Page 5 System board callouts - 5000 Small Form Factor....................78 Removing the system board............................. 79 Installing the system board............................83 Chapter 3: Drivers and downloads....................88 Chapter 4: Getting help and contacting Dell................89 Contents...

  • Page 6: Chapter 1: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 7: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 8: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...

  • Page 9: Transporting Sensitive Components

    It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 10: Chapter 2: Removing And Installing Components

    Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Phillips screwdriver #1 ●...

  • Page 11: Customer Replaceable Units (Cru) And Field Replaceable Units (Fru) List

    Quantity Screw image System board #6-32 Customer Replaceable Units (CRU) and Field Replaceable Units (FRU) list Table 2. CRU/FRU list OptiPlex 5000 Small Form Factor CRU component FRU component Side cover Front bezel Intrusion switch 2.5-inch hard drive 3.5-inch hard drive...

  • Page 12: Major Components Of Optiplex 5000 Small Form Factor

    Coin-cell battery System fan Speaker VR heat-sink Power button Power supply unit Processor System board Major components of OptiPlex 5000 Small Form Factor The following image shows the major components of OptiPlex 5000 Small Form Factor. Removing and installing components...
  • Page 13 Removing and installing components...

  • Page 14: Side Cover

    15. Optical drive 16. Processor NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 15: Installing The Side Cover

    Steps 1. Slide the release latch until your hear a click and slide the side cover towards the back of the computer. 2. Lift the side cover from the chassis. Installing the side cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicates the location of the side cover and provide a visual representation of the installation procedure.

  • Page 16: Front Bezel

    Front bezel Removing the front bezel Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following images indicate the location of the front bezel and provide a visual representation of the removal procedure. Removing and installing components...

  • Page 17: Installing The Front Bezel

    Steps 1. Gently pry and release the front-bezel tabs sequentially from the top. 2. Rotate the front bezel outwards, away from the chassis, and remove the front bezel. Installing the front bezel Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicates the location of the front bezel and provide a visual representation of the installation procedure.

  • Page 18: Intrusion Switch

    Steps 1. Align and insert the front-bezel tabs with the slots on the chassis. 2. Rotate the front bezel towards the chassis and snap it into place. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer.

  • Page 19: Installing The Intrusion Switch

    Steps 1. Disconnect the intrusion-switch cable from the connector on the system board. 2. Slide the intrusion switch and lift it away from the computer. Installing the intrusion switch Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the intrusion switch and provide a visual representation of the installation procedure.

  • Page 20: Hard Drive

    Hard drive Removing the 2.5-inch hard drive Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. About this task The following images indicate the location of the 2.5-inch hard drive and provide a visual representation of the removal procedure.
  • Page 21 Removing and installing components...

  • Page 22: Installing The 2.5-Inch Hard Drive

    Steps 1. Disconnect the hard-drive data and power cables from the connectors on the 2.5-inch hard drive. 2. Press the tab on the hard-drive carrier and lift the hard-drive carrier to release the hard-drive carrier from the chassis. NOTE: The hard-drive's power and data cables can only connected from the bottom side of the caddy. Make a note of the orientation of the hard drive to avoid errors during installation.
  • Page 23 About this task The following images indicate the location of the 2.5-inch hard drive and provide a visual representation of the installation procedure. NOTE: For systems that support dual 2.5-inch hard drives, the second 2.5-inch hard drive can be mounted to the back of the hard-driver carrier.

  • Page 24: Removing The 3.5-Inch Hard Drive

    Steps 1. Align the slots on the 2.5-inch hard drive with the mounting points on the hard-drive carrier. 2. Pry the hard-drive carrier to align the mounting points on the hard-drive carrier with the slots on the 2.5-inch hard drive. 3.
  • Page 25 Steps 1. Disconnect the hard-drive data and power cables from the connectors on the 3.5-inch hard drive. 2. Press the tab on the hard-drive carrier and lift the hard-drive carrier. 3. Slide the hard-drive carrier away from the chassis and lift hard-drive carrier out of the disk-drive cage. 4.

  • Page 26: Installing The 3.5-Inch Hard Drive

    Installing the 3.5-inch hard drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the 3.5-inch hard drive and provide a visual representation of the installation procedure.

  • Page 27: Hard-Drive And Optical-Drive Bracket

    Steps 1. Align the mounting points on the carrier with the slots on the hard drive. 2. Snap the 3.5-inch hard-drive onto the hard-drive carrier. 3. Align the tabs on the hard-drive carrier with the slots on the chassis and snap the hard-drive carrier onto the disk-drive cage.
  • Page 28 About this task The following images indicate the location of the hard-drive and optical-drive bracket and provide a visual representation of the removal procedure. Steps 1. Remove the hard-drive power and data cables that are routed via the locking mechanism. 2.

  • Page 29: Installing The Hard-Drive And Optical-Drive Bracket

    4. Hold the lock handle to lift the bracket. 5. Lift the bracket upwards and detach it from the mounting points on the top portion of the chassis. 6. Disconnect the power and SATA cables from the optical drive and lift the bracket away from the computer. Installing the hard-drive and optical-drive bracket Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 30 Steps 1. Connect the power and SATA cables to the optical drive while holding the bracket upside down. 2. Hold the bracket upright and align the mounting points with the ones on the chassis. 3. Push the bracket until the assembly is secured onto the chassis. 4.

  • Page 31: Optical Drive

    Next steps 1. Install the 3.5-inch hard-drive. 2. Install the 2.5-inch hard-drive. 3. Install the front bezel. 4. Install the side cover. 5. Follow the procedure in after working inside your computer. Optical drive Removing the optical drive Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 32 Steps 1. Press the tab on the optical drive to release the optical drive from the hard-drive and optical drive bracket. Removing and installing components...

  • Page 33: Installing The Optical-Drive

    2. Slide the optical drive out of the hard-drive and optical drive bracket. Installing the optical-drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images show the optical-drive and provide a visual representation of the installation procedure. Removing and installing components...
  • Page 34 Steps Slide the optical drive into the hard-drive and optical-drive bracket until it snaps into place. Removing and installing components...

  • Page 35: Solid-State Drive

    Next steps 1. Install the hard-drive and optical-drive bracket. 2. Install the 3.5-inch hard-drive. 3. Install the 2.5-inch hard-drive. 4. Install the front bezel. 5. Install the side cover. 6. Follow the procedure in after working inside your computer. Solid-state drive Removing the M.2 2230 solid-state drive Prerequisites 1.

  • Page 36: Installing The M.2 2230 Solid-State Drive

    Installing the M.2 2230 solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the M.2 2230 solid-state drive and provide a visual representation of the installation procedure.

  • Page 37: Installing The M.2 2280 Solid-State Drive

    3. Remove the front bezel. 4. Remove the 2.5-inch hard-drive. 5. Remove the 3.5-inch hard-drive. 6. Remove the hard-drive and optical-drive bracket. About this task The following images indicate the location of the M.2 2280 solid-state drive and provide a visual representation of the removal procedure.

  • Page 38: Removing And Installing The M.2 Screw Mount

    Steps 1. Align the notch on the 2290 solid-state drive with the tab on the M.2 card slot on the system board. 2. Slide the 2280 solid-state drive into the M.2 card slot on the system board. 3. Replace the screw (M2x3) that secures the 2280 solid-state drive to the system board. Next steps 1.

  • Page 39: Hard-Drive And Optical-Drive Supporting Bracket

    Hard-drive and optical-drive supporting bracket Removing the hard-drive and optical-drive supporting bracket Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard-drive. 5. Remove the 3.5-inch hard-drive.

  • Page 40: Installing The Hard-Drive And Optical-Drive Supporting Bracket

    Steps 1. Remove the two (#6-32) screws that secures the bracket to the chassis. 2. Push the bracket to free it from the front side of the chassis. 3. Lift and remove the bracket from the system. Installing the hard-drive and optical-drive supporting bracket Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 41: Sd-Card Reader

    Steps 1. Align and place the bracket on the slot on the chassis. 2. Replace the two (#6-32) screws that secures the bracket to the chassis. Next steps 1. Install the hard-drive and optical-drive bracket. 2. Install the 3.5-inch hard-drive. 3.

  • Page 42: Installing The Sd-Card Reader

    About this task The following images indicate the location of the SD-card reader and provide a visual representation of the removal procedure. Steps 1. Remove the power-supply cables from the routing guides on the SD-card reader bracket. 2. Remove the two screws (M3x5) that secure the SD-card bracket to the system board and the chassis. 3.

  • Page 43: Coin-Cell Battery

    Steps 1. Place and align the screw holes on the SD-card reader to the screw holes on the chassis. 2. Connect the SD-card reader to the connector on the system board. 3. Replace the two screws (M3x5) that secure the SD-card bracket to the system board and the chassis. 4.

  • Page 44: Installing The Coin-Cell Battery

    Steps 1. Push the coin-cell battery-release lever on the coin-cell battery socket to release the coin-cell battery out of the socket. 2. Remove the coin-cell battery. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the coin-cell battery and provides a visual representation of the installation procedure.

  • Page 45: Power Button

    Steps Insert the coin-cell battery into the socket with the positive side (+) label facing up and snap the battery in the socket. Next steps 1. Install the hard-drive and optical-drive bracket. 2. Install the 3.5-inch hard-drive. 3. Install the 2.5-inch hard-drive.

  • Page 46: Installing The Power Button

    About this task The following images indicate the location of the power button and provide a visual representation of the removal procedure. Steps 1. Disconnect the power-button cable from the connector on the system board. 2. Press the release tabs on the power-button head and push the power button through the slot on the chassis. 3.

  • Page 47: Wlan Card

    Steps 1. Insert the power button and its cable into the slot on the chassis. 2. Press the power button until it is seated on the slot on the chassis. 3. Connect the power-button cable to the connector on the system board. Next steps 1.

  • Page 48: Installing The Wlan Card

    Steps 1. Remove the screw (M2x3) that secures the wireless card to the system board. 2. Slide and lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card at an angle from the wireless-card slot. Installing the WLAN card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 49 Steps 1. Connect the antenna cables to the WLAN card. The following table provides the antenna-cable color scheme for the WLAN card of your computer. Table 3. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black...

  • Page 50: Wlan Antenna

    Next steps 1. Install the hard-drive and optical-drive cage. 2. Install the 3.5-inch hard-drive. 3. Install the 2.5-inch hard-drive. 4. Install the front bezel. 5. Install the side cover. 6. Follow the procedure in after working inside your computer. WLAN antenna Removing the internal WLAN antenna Prerequisites 1.

  • Page 51: Installing The Wlan Antenna

    2. Remove the two (M2x3) screws that secures the WLAN antenna to the chassis. 3. Lift and remove the WLAN antenna from the chassis. Installing the WLAN antenna Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the WLAN antenna and provides a visual representation of the installation procedure.

  • Page 52: Wlan Antennas (External)

    3. Install the 3.5-inch hard-drive. 4. Install the 2.5-inch hard-drive. 5. Install the front bezel. 6. Install the side cover. 7. Follow the procedure in after working inside your computer. WLAN antennas (External) Removing the external WLAN antenna Prerequisites 1. Follow the procedure in before working inside your computer.

  • Page 53: Installing The External Wlan Antenna

    Steps 1. Remove the nut and washer from the two antenna heads. 2. Gently pry and remove the antenna heads from the chassis. 3. Remove the antenna cables from routing point on the system board. 4. Lift and remove the antenna-module from the system. Installing the external WLAN antenna Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 54 Steps 1. Push and remove the antenna cover from the chassis using a screwdriver. NOTE: This step is only applicable when the system is being upgraded to have an external WLAN antenna. 2. Route the antenna cables through the routing guides on the system board. 3.

  • Page 55: Memory

    Memory Removing the memory Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the 2.5-inch hard-drive. 4. Remove the 3.5-inch hard-drive. 5. Remove the hard-drive and optical-drive cage. About this task The following images indicate the location of the memory modules and provide a visual representation of the removal procedure.

  • Page 56: Installing The Memory

    Installing the memory Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the memory and provide a visual representation of the installation procedure. Steps 1.

  • Page 57: Processor Fan And Heat-Sink Assembly

    Processor fan and heat-sink assembly Removing the processor fan and heat-sink assembly Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the hard-drive and optical-drive bracket. About this task The following images indicate the location of the processor fan and heat-sink assembly and provide a visual representation of the removal procedure.

  • Page 58: Installing The Processor Fan And Heat-Sink Assembly

    2. Loosen the four captive screws that secure the processor fan and heat-sink assembly to the system board. 3. Lift the processor fan and heat-sink assembly from the chassis. Installing the processor fan and heat-sink assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the processor fan and heat-sink assembly and provides a visual representation of the installation procedure.

  • Page 59: Voltage Regulator Heat Sink

    Next steps 1. Install the hard-drive and optical-drive bracket. 2. Install the front bezel. 3. Install the side cover. 4. Follow the procedure in after working inside your computer. Voltage regulator heat sink Removing the voltage-regulator heat sink Prerequisites 1. Follow the procedure in before working inside your computer.

  • Page 60: Installing The Voltage-Regulator Heat Sink

    Steps 1. Loosen the four captive screws that secure the voltage-regulator heat sink to the system board. 2. Lift the voltage-regulator heat sink off the system board. Installing the voltage-regulator heat sink Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the voltage-regulator heat sink and provide a visual representation of the installation procedure.

  • Page 61: Processor

    Processor Removing the processor Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the 2.5-inch hard-drive. 4. Remove the 3.5-inch hard-drive. 5. Remove the heat-sink and fan assembly. NOTE: The processor may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 62: Installing The Processor

    Installing the processor Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the processor and provides a visual representation of the installation procedure. Steps 1.

  • Page 63: Expansion Card

    Expansion card Removing the graphics card Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following images indicate the location of the graphics card and provide a visual representation of the removal procedure. Removing and installing components...
  • Page 64 Steps 1. Using the tab, lift and open the PCIe door. 2. Push and hold the securing tab on the graphics-card slot and lift the graphics card from the PCIe x16 card slot. 3. Lift the graphics card off the system board. Removing and installing components...

  • Page 65: Installing The Graphics Card

    Installing the graphics card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the graphics card and provides a visual representation of the installation procedure. Removing and installing components...

  • Page 66: Removing The Dell Ultra Speed Drive Gen 4 Card

    1. Lift the pull tab and open the expansion-card door. 2. Push and hold the securing tab on the PCIe slot and lift the Dell Ultra Speed Drive Gen 4 card from the PCIe x4 card slot. Installing the Dell Ultra Speed Drive Gen 4 card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 67: Optional I/O Modules (Ps2/Serial)

    About this task The following image indicates the location of the Dell Ultra Speed Drive Gen 4 card and provides a visual representation of the installation procedure. Steps NOTE: The Dell Ultra Speed Drive Gen4 card must be installed in the PCIe x4 slot.
  • Page 68 Steps 1. Lift the pull tab and open the expansion-card door. 2. Disconnect the PS2 module cable from the connector on the system board. 3. Remove the PS2 module from the computer. Removing and installing components...

  • Page 69: Installing Optional Ps2 Module

    Installing optional PS2 module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the optional PS2 module and provide a visual representation of the installation procedure.

  • Page 70: Optional I/O Modules (Vga/Hdmi/Dp/Usb Type-C)

    Steps 1. Insert the optional PS2 module into its slot on the chassis. 2. Connect the PS2 cable to the connector on the system board. 3. Close the expansion-card door, and press until it clicks into place. Next steps 1. Install the heat-sink and fan assembly.

  • Page 71: Installing Optional I/O Module

    2. Disconnect the I/O-module cable from the connector on the system board. 3. Remove the I/O module from the computer. Installing optional I/O module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the optional I/O module and provide a visual representation of the installation procedure.

  • Page 72: Chassis Fan

    Chassis fan Removing the chassis fan Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard-drive. 5. Remove the 3.5-inch hard-drive. 6. Remove the hard-drive and optical-drive bracket.

  • Page 73: Installing The Chassis Fan

    Installing the chassis fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the chassis fan and provide a visual representation of the installation procedure. Steps 1.

  • Page 74: Installing The Speaker

    About this task The following images indicate the location of the speaker and provide a visual representation of the removal procedure. Steps 1. Disconnect the speaker cable from the connector on the system board. 2. Press the tab and slide the speaker along with the cable from the slot on the chassis. Installing the speaker Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 75: Power-Supply Unit

    Steps 1. Press and slide the speaker in the slot on the chassis until it snaps into place. 2. Route the speaker cable through the routing guide on the chassis. 3. Connect the speaker cable to the connector on the system board. Next steps 1.
  • Page 76 About this task The following images indicate the location of the power-supply unit and provide a visual representation of the removal procedure. Steps 1. Disconnect the power-supply cables from the connectors on the system board. 2. Remove the power-supply cables from the routing guides on the chassis. 3.

  • Page 77: Installing The Power-Supply Unit

    Installing the power-supply unit Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the power-supply unit and provides a visual representation of the installation procedure.

  • Page 78: System Board

    Steps 1. Place and align the screw holes on the power-supply unit to the screw holes on the chassis. 2. Replace the three (M6-32) screws to secure the power-supply unit to the chassis. 3. Route the power-supply cables through the routing guides on the chassis. 4.

  • Page 79: Removing The System Board

    2. Processor-power cable 3. Processor fan connector 4. UDIMM slots From the left (a>b>c>d): DIMM 3 DIMM 1 DIMM 4 DIMM 2 5. Coin-cell battery socket 6. Power-button cable 7. SD-card reader slot 8. M.2 WLAN slot 9. Hard-drive data cable (SATA 0) 10.
  • Page 80 Removing and installing components...
  • Page 81 Removing and installing components...
  • Page 82 Removing and installing components...

  • Page 83: Installing The System Board

    Steps 1. Remove the screw (6-32) that secures the front I/O bracket to the chassis. 2. Rotate and remove the front I/O-bracket from the chassis 3. Disconnect all the cables that are connected to the system board. 4. Remove the four screws (#6-32) that secure the system board to the chassis. 5.
  • Page 84 Removing and installing components...
  • Page 85 Removing and installing components...
  • Page 86 Removing and installing components...
  • Page 87 Steps 1. Align and lower the system board into the system until the stand-off points at the back of the system board align with those on the chassis. 2. Replace the four (#6-32) screws to secure the system board to the chassis. 3.

  • Page 88: Chapter 3: Drivers And Downloads

    Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347. Drivers and downloads...

  • Page 89: Chapter 4: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 4. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

This manual is also suitable for:

Optiplex 5000-3m0ph sffD17s

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