Alienware Alpha R2 Service Manual
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Alienware Alpha R2 Service Manual

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Alienware Alpha R2
Service Manual
Computer Model: Alienware Alpha R2
Regulatory Model: D07U
Regulatory Type: D07U002/D07U003
Table of Contents
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Summary of Contents for Alienware Alpha R2

  • Page 1 Alienware Alpha R2 Service Manual Computer Model: Alienware Alpha R2 Regulatory Model: D07U Regulatory Type: D07U002/D07U003...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents Before working inside your computer.......... 10 ....................10 Before You Begin ....................10 Safety instructions ................... 11 Recommended tools After working inside your computer..........12 Technical overview................. 13 ................13 Inside View Of Your Computer ...................14 System-board components Removing the base cover............... 15 ......................
  • Page 4 Replacing the top cover..............24 ......................24 Procedure ....................24 Post-requisites Removing the bottom USB-port............25 ...................... 25 Prerequisites ......................25 Procedure Replacing the bottom USB-port............ 29 ......................29 Procedure ....................29 Post-requisites Removing the power-button board..........30 ...................... 30 Prerequisites ......................30 Procedure Replacing the power-button board..........36 ......................
  • Page 5 Replacing the processor heat-sink..........42 ......................42 Procedure ....................43 Post-requisites Removing the video-card fan............44 ...................... 44 Prerequisites ......................45 Procedure Replacing the video-card fan............47 ......................47 Procedure ....................47 Post-requisites Removing the memory modules............ 48 ...................... 48 Prerequisites ......................48 Procedure Replacing the memory modules............
  • Page 6 Replacing the processor..............58 ......................58 Procedure ....................59 Post-requisites Removing the front-panel light board.......... 60 ...................... 60 Prerequisites ......................60 Procedure Replacing the front-panel light board.......... 63 ......................63 Procedure ....................63 Post-requisites Removing the wireless card............64 ...................... 64 Prerequisites ......................
  • Page 7 Replacing the system board............75 ......................75 Procedure ....................75 Post-requisites Removing the coin-cell battery............77 ...................... 77 Prerequisites ......................77 Procedure Replacing the coin-cell battery............79 ......................79 Procedure ....................79 Post-requisites BIOS setup program..............80 ......................80 Overview ..................80 Entering System Setup ..................
  • Page 8 ................94 Changing the audio settings ....................... 94 HDMI ......................94 Graphics ..............94 Downloading the graphics driver ............... 95 Identifying the display adapter ..............95 Changing the screen resolution ..................96 Rotating the display ........................98 ..........98 Downloading the USB 2.0 and USB 3.0 driver ........98 Enabling or disabling the USB in BIOS setup program ..........99...
  • Page 9 ................... 109 Intel Serial IO driver ............110 Intel Trusted Execution Engine Interface ........111 Intel Wireless-AC 8260 Wi-Fi and Bluetooth drivers ....................112 BIOS overview ............... 112 Getting help and contacting Alienware ..................112 Self-help resources ................. 112 Contacting Alienware...

  • Page 10: Before Working Inside Your Computer

    Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before You Begin Save and close all open files and exit all open applications. Shut down your computer. The shut-down instruction varies depending on the operating system installed on your computer.

  • Page 11: Recommended Tools

    WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the electrical outlet. CAUTION: To avoid damaging the computer, ensure that the work surface is flat and clean.

  • Page 12: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.

  • Page 13: Technical Overview

    Technical overview WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 14: System-Board Components

    System-board components processor socket (PROCESSOR) processor-fan cable connector (CPUFAN) M.2 Solid-state drive slot (NGFSSD) 4 jumper plug (P215) memory-module slot (XMM1) video-card fan cable connector (GPUFAN) front-panel light board cable USB-port cable connector connector (LOGOCON) (USBCON) wireless-card slot video card...

  • Page 15: Removing The Base Cover

    Removing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 16 Lift the base cover off the top cover. screws (4) base cover...

  • Page 17: Replacing The Base Cover

    Replacing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 18: Removing The Hard Drive

    Removing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 19 Lift the hard-drive assembly off the chassis. hard-drive assembly screw Remove the screws that secure the hard-drive bracket to the hard drive.
  • Page 20 Lift the hard drive off the hard-drive bracket. hard-drive bracket hard drive screws (4)

  • Page 21: Replacing The Hard Drive

    Replacing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 22: Removing The Top Cover

    Removing the top cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 23 Lift the top cover off the chassis. top cover...

  • Page 24: Replacing The Top Cover

    Replacing the top cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 25: Removing The Bottom Usb-Port

    Removing the bottom USB-port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 26 Push down the USB-port cable through the cable-routing hole on the chassis. USB-port cable cable-routing hole Turn the computer over. Remove the USB-port cable from the routing guides on the chassis. Remove the screw that secures the USB-port bracket to the chassis. Lift the USB-port bracket at an angle to release the tabs on the USB-port bracket from the slots on the chassis.
  • Page 27 Lift the USB-port bracket off the chassis. USB-port cable USB-port bracket screw routing guides chassis Remove the screw that secures the USB port to the chassis.
  • Page 28 Slide and remove the USB port, along with the cable, from under the tab on the chassis. USB-port cable screw USB port chassis...

  • Page 29: Replacing The Bottom Usb-Port

    Replacing the bottom USB-port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 30: Removing The Power-Button Board

    Removing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 31 Press the tabs on the power-button module to release the module from the front panel. tabs (4) power-button module power-button board cable...
  • Page 32 Turn the chassis over and remove the antenna cable from the routing guides on the power-button module. power-button board cable routing guides Use a plastic scribe to release the tabs at the bottom of the power-button module from the slots on the chassis.
  • Page 33 Remove the power-button module along with its cable through the slot on the front panel. plastic scribe tabs (2) power-button board...
  • Page 34 Push the tab that secures the power-button board to the power-button board bracket. power-button board power-button board cable power-button board bracket Lift and slide the power-button board to release it from the power-button board bracket.
  • Page 35 Remove the power-button board along with its cable off the power-button board bracket. power-button board cable power-button board power-button board bracket...

  • Page 36: Replacing The Power-Button Board

    Replacing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 37: Removing The Processor Fan

    Removing the processor fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 38 Disconnect the processor-fan cable from the system board (CPUFAN). processor fan tabs (2) processor-fan cable...

  • Page 39: Replacing The Processor Fan

    Replacing the processor fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 40: Removing The Processor Heat-Sink

    Removing the processor heat-sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 41 Lift the processor heat sink off system board. captive screws (4) processor heat sink...

  • Page 42: Replacing The Processor Heat-Sink

    Replacing the processor heat-sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 43: Post-Requisites

    Align the captive screws on the processor heat sink with the screw holes on the system board. processor heat sink captive screws system board back panel Tighten the captive screws that secure the processor heat sink to the system board. Post-requisites Replace the processor...

  • Page 44: Removing The Video-Card Fan

    Removing the video-card fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 45: Procedure

    Procedure Disconnect the video-card fan cable from the system board (GPUFAN). video-card fan cable video-card fan...
  • Page 46 Press the tabs and lift the video-card fan off the system board. video-card fan tabs (2)

  • Page 47: Replacing The Video-Card Fan

    Replacing the video-card fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 48: Removing The Memory Modules

    Removing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 49 Slide and remove the memory module from the memory-module slot. memory module securing clips (2) memory-module slot...

  • Page 50: Replacing The Memory Modules

    Replacing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 51: Post-Requisites

    Slide the memory module into the memory-module slot and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory-module slot memory module notch Post-requisites Replace the processor fan.

  • Page 52: Removing The Solid-State Drive

    Removing the solid-state drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 53 Slide and remove the M.2 SSD card from the M.2 SSD card slot. M.2 SSD card slot M.2 SSD card screw system board...

  • Page 54: Replacing The Solid-State Drive

    Replacing the solid-state drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 55: Post-Requisites

    Replace the screw that secures the M.2 SSD card to the system board. M.2 SSD card slot notch M.2 SSD card screw system board Post-requisites Replace the processor fan. Replace the cover. Replace the base cover.

  • Page 56: Removing The Processor

    Removing the processor WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 57 Lift the processor off the processor socket. release lever processor cover processor socket processor...

  • Page 58: Replacing The Processor

    Replacing the processor WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 59: Post-Requisites

    Pivot the release lever down and place it under the tab on the processor cover. processor socket processor processor cover release lever Post-requisites Replace the processor heat sink. Replace the processor fan. Replace the cover. Replace the base cover.

  • Page 60: Removing The Front-Panel Light Board

    Removing the front-panel light board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 61 Slide the front-panel light board cable through the routing-hole on the chassis. chassis front-panel light board cable routing hole...
  • Page 62 Press the front-panel light module tabs to release the module from the front panel. front-panel light module tabs front panel Lift the front-panel light module, along with its cable, off the front panel.

  • Page 63: Replacing The Front-Panel Light Board

    Replacing the front-panel light board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 64: Removing The Wireless Card

    Removing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 65 Slide and remove the wireless card out of the wireless-card slot. bracket screw antenna cables (2) wireless card...

  • Page 66: Replacing The Wireless Card

    Replacing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 67: Removing The Antenna Modules

    Removing the antenna modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 68: Procedure

    Procedure Slide the antenna cables through the cable-routing hole on the chassis. routing hole antenna cables (2) Turn the computer over. Remove the antenna cable from the routing guides on the power-button module and chassis. Remove the screws that secure the antenna modules to the chassis.
  • Page 69 Using a plastic scribe, pry and slide the antenna modules, and release the tabs on the antenna modules from the slots on the chassis. antenna cable routing guides antenna modules (2) screws (2) plastic scribe Lift the antenna modules, along with the cable, off the chassis.

  • Page 70: Replacing The Antenna Modules

    Replacing the antenna modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 71: Removing The System Board

    Removing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 72: Procedure

    Procedure NOTE: The system board shipped in your computer may differ from the system board shown in the images below. Disconnect the USB-port cable, front-panel light board cable, and power-button board cable from the system board. For information on the location of connectors, see “System- board components”.
  • Page 73 Push the tab at the bottom of the back panel and use a plastic scribe to remove the back panel from the chassis. plastic scribe back panel Remove the screws that secure the system board to the chassis.
  • Page 74 Lift the system board at an angle and remove it from the chassis. system board screws (4)

  • Page 75: Replacing The System Board

    Replacing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 76 Replace the processor fan. Replace the hard drive. Replace the cover. Replace the base cover.

  • Page 77: Removing The Coin-Cell Battery

    Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 78 Peel off the coin-cell battery from the system board. coin-cell battery coin-cell battery cable system board...

  • Page 79: Replacing The Coin-Cell Battery

    Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.

  • Page 80: Bios Setup Program

    BIOS setup program Overview CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS setup program. Certain changes can make your computer work incorrectly. NOTE: Before you change BIOS setup program, it is recommended that you write down the BIOS setup program screen information for future reference.
  • Page 81 Main BIOS Revision Displays the BIOS version number. BIOS Build Date Displays the BIOS release date. System Name Displays the system name. System Time Displays the current time in hh:mm:ss format. System Date Displays the current date in mm/dd/yyy format. Service Tag Displays the service tag of your computer.
  • Page 82 Main Device Type Displays the type of the connected device. Device ID Displays the identification code of the device. Device Size Displays the size of the device. Advanced Processor Configuration Intel Hyper-Threading Technology Allows you to enable or disable the HyperThreading in the processor.
  • Page 83 Advanced Onboard Audio Controller Allows you to enable or disable the onboard audio controller. SATA Mode Displays the SATA mode on your computer. Onboard LAN Controller Allows you to enable or disable the onboard LAN controller. Onboard LAN Boot ROM Allows you to boot your computer from a network.
  • Page 84 Boot Hard Disk Drivers Displays the boot sequence of the hard drive. Power Wake Up by Integrated LAN Allow the computer to be powered on by special LAN signals. Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled. AC Recovery Sets what action the computer takes when power is restored.
  • Page 85 Security NOTE: Deleting the supervisor password deletes the user password. Set the supervisor password before setting the user password. User Access Level Allows you to restrict or provide access to the system setup utility. • No Access: Restricts users from editing system setup options •...

  • Page 86: Boot Sequence

    Boot sequence This feature allows you to change the sequence of devices that your computer attempts to boot from. If the computer cannot boot from the device you select, it attempts to boot from the next bootable device. You can use this feature to change the: •...

  • Page 87: Changing Boot Sequence For Future Boots

    Changing boot sequence for future boots Enter system setup. "Entering System Setup". Use the arrow keys to highlight the Boot menu option and press Enter to access the menu. NOTE: Note your current boot sequence in case you want to restore it. Navigate to Set Boot Priority to configure the boot priority.

  • Page 88: Post-Requisites

    Remove the jumper plug. jumper plug password jumper (Pin number three and four) Replace the processor fan. Replace the cover. Replace the base cover. Turn on your computer and wait till the operating system is completely loaded. Shut down your computer. Remove the base cover.

  • Page 89: Clearing Cmos Settings

    Replace the cover. Replace the base cover. Clearing CMOS Settings WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
  • Page 90 Remove the jumper plug from the password jumper (pin number three and four) and place it on the CMOS jumper (pin number five and six). jumper plug CMOS jumper (pin number five and six) password jumper (pin number three and four) Replace the video-card fan.

  • Page 91: Post-Requisites

    10 Remove the base cover. 11 Remove the cover. 12 Remove the processor fan. 13 Remove the video-card fan. 14 Remove the jumper plug from the CMOS jumper and replace it on the password jumper (pin number three and four). Post-requisites Replace the video-card...

  • Page 92: Flashing The Bios

    Flashing the BIOS NOTE: It is recommended that you connect a keyboard and mouse to flash the BIOS. You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer.

  • Page 93: Technology And Components

    Technology and components Audio Alienware Alpha R2 is shipped with Realtek ALC3234 for optical S/PDIF output. NOTE: The audio drivers are already installed when you receive your computer. Downloading the audio driver Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer and then click Submit.

  • Page 94: Changing The Audio Settings

    Alienware Alpha R2 supports HDMI-in port to connect a gaming console, Blu‑ray player, or other HDMI‑out enabled devices. Alienware Alpha R2 supports HDMI-out port to connect a monitor, TV, or other HDMI‑in enabled devices. It provides video and audio output.

  • Page 95: Identifying The Display Adapter

    Identifying the display adapter On the taskbar, click the search box, and then type Device Manager. Click Device Manager. The Device Manager window is displayed. Expand Display adapters. For computers shipped with the AMD video card: Changing the screen resolution Right-click on your desktop and select Display settings.

  • Page 96: Rotating The Display

    Rotating the display Right-click on your desktop.
  • Page 97 Select Graphics Options → Rotation and select from the listed options. The display can be also rotated by selecting Rotate Display under the Display menu in the NVIDIA Control Panel. For computers shipped with the AMD video card, the display can be rotated by selecting the required rotation on Rotate Desktop tab in the AMD Catalyst Control Center.

  • Page 98: Usb

    The following table shows the USB ports available in Alienware Alpha R2. Ports Location USB 3.0 port Two on the front side and two on the back side USB 2.0 port Beneath USB port cover NOTE: USB 3.0 needs the driver to be installed before it can detect any USB devices.

  • Page 99: Fixing A No-Boot Issue Caused By Usb Emulation

    Select the USB Boot Support to disable it. Save the settings and exit. Wi-Fi Alienware Alpha R2 is shipped with Wi-Fi 802.11a/g/n or Wi-Fi 802.11a/g/n/ac. Turning on or off Wi-Fi NOTE: There is no physical switch to enable or disable Wi-Fi. It has to be done through computer settings.

  • Page 100: Configuring The Wi-Fi

    Select your network and click Connect. NOTE: Type the network security key, if prompted. Bluetooth Alienware Alpha R2 is shipped with Bluetooth 4.0. Turning on or off Bluetooth NOTE: There is no physical switch to enable or disable Bluetooth. It has to be done through the computer settings.

  • Page 101: Pairing The Bluetooth-Enabled Devices

    Pairing the Bluetooth-enabled devices Turn on Bluetooth. For more information, see Turning on or off Bluetooth. Swipe-in from the right edge of the display, or click the Action Center icon on the taskbar to access the Action Center. Click Bluetooth, and then click Go to settings. Select the required Bluetooth device for pairing.

  • Page 102: Removing The Bluetooth Device

    Removing the Bluetooth device Swipe-in from the right edge of the display, or click the Action Center icon on the taskbar to access the Action Center. Click Bluetooth, and then click Go to settings. Click the device you want to remove, and then click Remove device. Transferring files between devices using Bluetooth Swipe-in from the right edge of the display, or click the Action Center icon on the taskbar to access the Action Center.

  • Page 103: Hard Drive

    In the Bluetooth File Transfer window, click Send files, and then select the file you want to transfer. Hard drive The following table shows the hard-drive options available in Alienware Alpha R2. Options Dimensions One M.2 slot One 2.5–inch drive Identifying the hard drive On the taskbar, click the search box, and then type Device Manager.

  • Page 104: Power Adapter

    NOTE: Depending on the region, two or three pin adapters are available. Please verify part numbers from SPMD before replacing the power adapter. Chipset Alienware Alpha R2 is shipped with the Intel H110 chipset and Intel H170 chipset. Downloading the chipset driver Turn on your computer.

  • Page 105: Identifying The Chipset

    Expand System devices. Memory Alienware Alpha R2 has one SODIMM (RAM) slot, which is accessible by removing the base cover and top cover. Your computer supports 4 GB, 8 GB, and 16 GB DDR4 memory of up to 2133 MHz.

  • Page 106: Processors

    Processors Alienware Alpha R2 is shipped with the following processor options: • 6th Generation Intel Dual Core i3 • 6th Generation Intel Dual Core i5 • 6th Generation Intel Dual Core i7 Identifying the processors in Windows On the taskbar, click the search box, and then type Device Manager.

  • Page 107: Operating System

    Device driver A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device. For Alienware Alpha R2, all driver installation for their devices is similar except that some systems may have more...

  • Page 108: Intel Chipset Software Installation Utility

    Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Video drivers In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support.

  • Page 109: Intel Serial Io Driver

    Intel Serial IO driver In the Device Manager, check if the Intel Serial IO driver is installed. Install the driver updates from www.dell.com/support.

  • Page 110: Intel Trusted Execution Engine Interface

    Intel Trusted Execution Engine Interface In the Device Manager, check if the Intel Trusted Execution Engine Interface driver is installed. Install the driver update from www.dell.com/support.

  • Page 111: Intel Wireless-Ac 8260 Wi-Fi And Bluetooth Drivers

    Intel Wireless-AC 8260 Wi-Fi and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support. In the Device Manager, check if the Bluetooth driver is installed. Install the driver updates from www.dell.com/support.

  • Page 112: Bios Overview

    Getting help and contacting Alienware Self-help resources You can get information and help on Alienware products and services using these online self-help resources: Information about Alienware products and www.alienware.com...

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