Job Not Listed In Current Jobs - Toshiba GL-1010 Administrator's Manual
Toshiba gl-1010 office mfp
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Also See for GL-1010:
- Operator's manual (126 pages) ,
- Network fax manual (98 pages) ,
- Network fax operators manual (88 pages)
Table of Contents
Possible Cause
The client is not
communicating with
the controller
The controller was
unable to process the
job request
Client Error (Mac Platform)
The TOSHIBA PPD
file is not installed
properly
Job Not Listed in Current Jobs
Problem Description
If a job submitted to the controller does not appear in the current jobs
queue, visible from TopAccess, TopAccessDocMon, or the copier control
panel the most likely causes are a network issue or a client software
installation and configuration error.
The following checklist helps you identify the source of the error and
directs you to where you can find more information about resolving it. If
the problem persists after you have followed all of the steps, contact your
TOSHIBA authorized dealer for further assistance.
Troubleshooting Checklist
Possible Cause
Software Error
308
Cannot Print From Client
Check
6 Open TopAccessDocMon
and note the taskbar
connection icon and status
bar message. Is the
controller responding?
7 Try resubmitting the job.
Does the printer status read
Document has printed
successfully?
8 Is the printer you created
selected in the Chooser
(OS9.2.2+) or the Print
Center (OS10.2.6+)?
Submitted Job Not in Current Jobs Queue
Check
For Instructions,
Yes No
TopAccessDocMon
Next
Status: The
Step
Controller is not
responding
page 337.
Cannot Interpret
End
TopAccessDocMon
Messages/
Warnings/Errors
on page 340.
Installing
End
Macintosh PPD
Files
For Instructions,
Yes
No
GL-10x0 Administrator's Guide
Go To...
on
on page 234.
Go To...
Table of Contents
Troubleshooting
