HP ESL E-Series User Manual page 84

Hp storageworks esl e-series tape library
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Maintenance and Troubleshooting
Table 15
how to resolve them.
Table 15: Common Interface Manager issues
Symptom
Command
View ESL server
does not detect
the Interface
Manager card
84
describes common symptoms relating to the Interface Manager card and
Possible Cause
Bad network
connection
Interface
Manager card
not powered on
or in ready state
Incorrect IP
address
Solution
Verify that the Interface Manager card
and the management station are
correctly connected to the LAN.
Use LEDs to troubleshoot Ethernet
cabling.
Ping the Interface Manager to verify
network health.
Power on the library. Observe status and
link LEDs.
Interface Manager must be at firmware
I120 or higher on an ESL E-series library.
Interface Manager must be at firmware
I130 or higher if connected to an
e2400-FC 2G.
Verify that the correct IP address of the
Interface Manager card is entered in
Command View ESL.
See the
HP StorageWorks ESL
E-Series Unpacking and Installation
for information on obtaining the
Guide
correct IP address using the OCP.
Configure Command View ESL with the
correct IP address.See the
StorageWorks Interface Manager and
Command View ESL User Guide
information on adding a library or visit
http://www.hp.com/support/cvesl.
ESL E-Series Tape Library User's Guide
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