HP Portable Hard Drive User Manual
HP Portable Hard Drive User Manual

HP Portable Hard Drive User Manual

Hp portable/external hard drives with usb 3.0 and simplesave backup software

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HP
Portable Hard Drive
External Hard Drive
with USB 3.0 and
HP SimpleSave
®
Backup Software
User Manual
HP Portable Hard Drive
HP External Hard Drive
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Summary of Contents for HP Portable Hard Drive

  • Page 1 Portable Hard Drive External Hard Drive with USB 3.0 and HP SimpleSave ® Backup Software User Manual HP Portable Hard Drive HP External Hard Drive...
  • Page 2 Getting Help For additional help with your drive, its installation, and the software, contact one of the following: HP Customer Care Web Support For the latest updates and information, go to http://hpsupport.wdc.com. E-mail Support http://hpsupport.wdc.com/hpsupport/email.asp Toll-free Telephone Support North America 866.444.7407 International +800.636.666666...
  • Page 3: Table Of Contents

    Handling Precautions ........2 Kit Contents - HP Portable Hard Drive ......3 Kit Contents - HP External Hard Drive .
  • Page 4: Getting Started

    USER MANUAL Getting Started Thank you for selecting the HP Portable Hard Drive or HP External Hard Drive. These are large capacity USB 3.0 external hard drives that connect and disconnect easily from a USB 3.0 or USB 2.0 connector on the front or back of most computers, and are designed to quickly and easily store and transfer media files such as digital photos, music, video, and other important files.
  • Page 5: Handling Precautions

    HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL Handling Precautions These drives are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: Do not drop or jolt the device.
  • Page 6: Kit Contents - Hp Portable Hard Drive

    HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL Kit Contents - HP Portable Hard Drive HP Portable Hard Drive USB 3.0 cable HP SimpleSave backup software Quick Install Guide USB 3.0 Cable Quick Install Guide HP Portable Hard Drive with...
  • Page 7: About Your Hp Drive

    Features USB 3.0 USB 3.0 The power/activity LED is located on the rear of the HP Portable Hard Drive and on the front of the HP External Hard Drive. USB 3.0 Interface SuperSpeed USB (USB 3.0) supports data transfer rates up to 5 Gb/s. USB 3.0 is backward-compatible with Hi-Speed USB (USB 2.0) and USB 1.1.
  • Page 8: Connecting The Device

    HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL Connecting the Device HP Portable Hard Drive 1 USA, Japan, Taiwan, Brazil, 4 China 1 USA, Japan, Taiwan, Brazil, 4 China Mexico, Colombia Mexico, Colombia 5 Australia, New Zealand, 5 Australia, New Zealand,...
  • Page 9: Hp Simplesave Backup Software

    HP SimpleSave Backup Software Welcome to HP SimpleSave backup software, a utility you can use with your HP Portable Hard Drive or HP External Hard Drive that makes it easy to protect the valuable information on your computer. HP SimpleSave backup software runs directly from your HP drive and does not need to be installed on your computer.
  • Page 10: How To Back Up Your Files

    HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL How to Back Up Your Files After you open HP SimpleSave, it automatically begins backing up the most common file types on your computer’s primary hard drive. To change backup options including file types and locations, see “My Options” on page 13.
  • Page 11 HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL more information about changing file types and locations, see “My Options” on page Click Start to begin the backup process. Your backup progress displays during the backup. You can see how many files are planned for backup and how many have completed.
  • Page 12: How To Restore Files

    HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL Sometimes a file cannot be backed up. If this occurs you will be notified to click the View Report button. The report outlines which files could not be backed up. If you need help, go to the HP SimpleSave support website at http://hpsupport.wdc.com.
  • Page 13 HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL Plug the HP drive into the computer onto which you want to restore your files. Double-click the HP SimpleSave icon in your system tray to start the HP SimpleSave application. When the “Welcome to HP SimpleSave” screen appears, click the Restore button at the bottom of the screen.
  • Page 14 HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL on the top left of the file. Double-click any of the files if you want to preview the file before restoring. Click OK when finished making your selections. Note: The files view is set to thumbnail view by default. Click the view icon and make a selection from the list to change the view to details, icon, list, or small icon.
  • Page 15 HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL Your files will be restored in the same folder structure as when they were originally backed up. Note: It may take several minutes to several hours to restore your files depending on the amount of files you are restoring.
  • Page 16: My Options

    HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL My Options HP SimpleSave has several options for backup plan customization. To access the options page, click My Options in the HP SimpleSave welcome screen. File Types & Locations HP SimpleSave automatically backs up the most common file types on your computer’s primary hard drive by default.
  • Page 17 HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL Advanced Settings Click Advanced Settings if you want to include or exclude files with certain extensions from the backup. There are a set of file types that are excluded by default from being backed up. Those files are excluded by including their extensions in the "excluded extensions"...
  • Page 18 HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL Once you have added at least one custom extension to the Custom list, you can uncheck (not exclude) or check (exclude) the extensions in that list. You can also delete extensions in the Custom list by clicking on the extension, then clicking on the "minus sign"...
  • Page 19 HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL Turning Off Automatic Updates If you do not want HP SimpleSave to check for updates each time the program starts, click Check for Update, then click In the future do not check for software updates automatically.
  • Page 20: Turning Off/Disconnecting The Device

    HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL Turning Off/Disconnecting the Device 4 4 4 5 Right-click the Safely Remove Hardware icon in your system tray and select Safely Remove Hardware. You may hear the drive power down before the Power LED turns off.
  • Page 21: Troubleshooting

    HP PORTABLE & EXTERNAL HARD DRIVES USER MANUAL Troubleshooting Drive does not appear on my computer Try the following solutions in the order listed: 1. Check to see if the drive is on. The power LED on the front (desktop) or back (portable) of the drive should be lit.
  • Page 22: Appendix

    Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Sûreté d'équipement de technologie de l'information. HP Portable Hard Drive: For use only with a UL Listed PC. HP External Hard Drive: This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power unit marked “Class 2.”...
  • Page 23: Warranty Information

    Obtaining Service Hewlett-Packard (HP) values your business and always attempts to provide you the very best of service. If this HP Branded Product requires maintenance, either contact the dealer from whom you originally purchased the HP Branded Product or visit our product support Web site at http://hpsupport.wdc.com for information on how to obtain service or a Return Material...

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External hard drive

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