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HP ESL E-Series User Manual

HP ESL E-Series User Manual

Hp storageworks esl e-series tape library
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User's Guide
hp StorageWorks
ESL E-Series Tape Library
Second Edition (May 2004)
Part Number: 350799-002
This guide describes procedures for operating, relocating, and troubleshooting the HP
StorageWorks ESL E-Series Tape Library.
Table of Contents
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Summary of Contents for HP ESL E-Series

  • Page 1 User’s Guide hp StorageWorks ESL E-Series Tape Library Second Edition (May 2004) Part Number: 350799-002 This guide describes procedures for operating, relocating, and troubleshooting the HP StorageWorks ESL E-Series Tape Library.
  • Page 2 “as is” without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard Company products are set forth in the express limited warranty statements for such products. Nothing herein should be construed as constituting an additional warranty. ESL E-Series Tape Library User’s Guide Second Edition (May 2004) Part Number: 350799-002...

  • Page 3: Table Of Contents

    Reset button........... . . 30 ESL E-Series Tape Library User’s Guide...
  • Page 4 Operations screen ............69 ESL E-Series Tape Library User’s Guide...
  • Page 5 Disconnecting library cables ..........113 ESL E-Series Tape Library User’s Guide...
  • Page 6 Index ............159 ESL E-Series Tape Library User’s Guide...

  • Page 7: About This Guide

    This user’s guide provides information to help you: Operate the tape library. About this Guide Relocate the tape library. Troubleshoot the tape library. “About this Guide” topics include: Related documentation, page 8 Conventions, page 9 Getting help, page 13 ESL E-Series Tape Library User’s Guide...

  • Page 8: Related Documentation

    About this Guide Related documentation In addition to this guide, HP provides corresponding information: HP StorageWorks ESL E-Series Tape Library Site Survey HP StorageWorks ESL E-Series Unpacking and Installation Guide HP StorageWorks ESL E-Series Tape Library Service Manual ESL E-Series Tape Library User’s Guide...

  • Page 9: Conventions

    Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or death. Caution: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or data. ESL E-Series Tape Library User’s Guide...

  • Page 10: Equipment Symbols

    Contact with this surface could result in injury. To reduce the risk of personal injury from a hot component, WARNING: allow the surface to cool before touching. ESL E-Series Tape Library User’s Guide...
  • Page 11 WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manually handling material. ESL E-Series Tape Library User’s Guide...

  • Page 12: Rack Stability

    In single rack installations, the stabilizing feet are attached to the rack. In multiple rack installations, the racks are coupled. Only one rack component is extended at any time. A rack may become unstable if more than one rack component is extended for any reason. ESL E-Series Tape Library User’s Guide...

  • Page 13: Getting Help

    About this Guide Getting help If you still have a question after reading this guide, contact an HP authorized service provider or access our ESL E-series web site: http://www.hp.com/support/esle. HP technical support Telephone numbers for worldwide technical support are listed on the following HP web site: http://www.hp.com/support/.
  • Page 14 About this Guide ESL E-Series Tape Library User’s Guide...

  • Page 15: Library Overview

    Library Overview This chapter describes both the ESL E-Series tape library and its components. The chapter consists of: Library components, page 16 Library storage locations and slot numbering, page 35 ESL E-Series Tape Library User’s Guide...

  • Page 16: Library Components

    Library Overview Library components The ESL E-Series tape library consists of the following major components: Library cabinet, page 16 Operator control panel (OCP), page 19 Library robotics, page 21 Tape drives, page 22 Load ports and magazines, page 26 Card cage and...
  • Page 17 Library Overview Viewing windows Laptop tray in closed position Left load port Right load port Ventilation and air filters Figure 1: Library cabinet - front view ESL E-Series Tape Library User’s Guide...

  • Page 18: Back Panel

    Power supplies (2 per drive cluster and 2 Cluster 0 per card cage) Cluster controller card (1 per drive cluster) Tape drives (up to 4 per drive cluster) Interface manager Figure 2: Library cabinet - back panels ESL E-Series Tape Library User’s Guide...

  • Page 19: Operator Control Panel (Ocp)

    Library Overview Operator control panel (OCP) The OCP features a menu system for determining library status, configuring the library, and performing certain diagnostic functions (see Figure OCP buttons Green LED Figure 3: OCP initial screen ESL E-Series Tape Library User’s Guide...
  • Page 20 You can also perform diagnostics using HP StorageWorks Library and Tape Tools (L&TT), available from http://www.hp.com/support/tapetools. Additionally, you can configure the library and monitor library status using HP StorageWorks Command View ESL that shipped with your product. For support information, visit http://www.hp.com/support/cvesl. ESL E-Series Tape Library User’s Guide...

  • Page 21: Library Robotics

    A full inventory occurs automatically whenever the library is powered on or when the doors have been opened. An inventory of just the load ports occurs when the load ports have been opened. Inventories can also be initiated from the host computer. ESL E-Series Tape Library User’s Guide...

  • Page 22: Tape Drives

    Tape drives The ESL E-Series tape library can hold up to 24 Ultrium 460, Ultrium 460-FC, or SDLT 320 tape drives. When fewer than 24 drives are installed in the library, the tape drives must occupy consecutive drive clusters, beginning with drive cluster 0...

  • Page 23: Ultrium 460 And 460-Fc Tape Drives

    Ultrium tape drives require special cleaning cartridges and data cartridges formatted specifically for HP Ultrium. To avoid damage to your tape drive, it is critical to use appropriate cleaning cartridges and properly formatted data cartridges. ESL E-Series Tape Library User’s Guide...
  • Page 24 Always visually inspect your tape cartridges when loading or removing them from your tape library. Taking a few minutes to check the condition of your cartridges lowers the risk of repeated failures and helps ensure uninterrupted backup. ESL E-Series Tape Library User’s Guide...

  • Page 25: Sdlt 320 Tape Cartridges

    Do not use DLT Tape I, DLT Tape II, DLT Tape III, or DLT Tape IIIXT data cartridges, or DLT cleaning cartridges with SDLT tape drives. ESL E-Series Tape Library User’s Guide...

  • Page 26: Load Ports And Magazines

    There are 2 tape cartridge magazines in the left load port, and 4 in the right (see Figure 6). The number of tape cartridges in these magazines differs between the SDLT and LTO libraries. Table 3 lists LTO slot count for various configurations; Table 4 lists SDLT slot count. ESL E-Series Tape Library User’s Guide...
  • Page 27 Library Overview Left load port (16-SDLT or 18 Ultrium) Right load port (32-SDLT or 36 Ultrium) Figure 6: Load ports (left and right) ESL E-Series Tape Library User’s Guide...

  • Page 28: Card Cage And Controllers

    The e2400-160 FC interface controller provides bidirectional connectivity for Ultra-3 SCSI buses in a Fibre Channel Switched Fabric (FC-SW) environment. The e2400-FC 2G interface controller provides fibre connectivity for native FC drives, such as the Ultrium 460-FC drive. ESL E-Series Tape Library User’s Guide...
  • Page 29 Tape drive FC port 1 (internal connection) Ethernet port Tape drive FC port 2 (internal connection) FC port 0 (external connection) Tape drive FC port 3 (internal connection) FC port 1 (external connection Figure 9: e2400-FC 2G interface controller ESL E-Series Tape Library User’s Guide...

  • Page 30: Reset Button

    Ethernet port One Ethernet port with an LED indicator is included in the interface controller. Figure 8 Figure 9 for the location of the Ethernet port. Activity - Port activity Link - Valid Ethernet link ESL E-Series Tape Library User’s Guide...

  • Page 31: External Fc Ports

    LAN-free backup and restore The e2400-160 FC and the e2400-FC 2G interface controllers can enable LAN-free backup/restore to allow the bulk of data traffic to be moved from the LAN to the storage area network (SAN). ESL E-Series Tape Library User’s Guide...

  • Page 32: Interface Manager Card

    The Interface Manager card, in conjunction with HP StorageWorks Command View ESL software, provides remote management of the library via a serial, telnet, or web-based GUI interface. ESL E-Series Tape Library User’s Guide...
  • Page 33 Windows-based PC (server) that hosts the Command View ESL software. Ideally, the management station should have a static IP address and be dedicated for use with the Interface Manager and Command View ESL software. ESL E-Series Tape Library User’s Guide...
  • Page 34 In this scenario, if one management station claims a library for management, then that same library cannot be managed by any other management station. A library can only be managed by one management station at a time. ESL E-Series Tape Library User’s Guide...

  • Page 35: Library Storage Locations And Slot Numbering

    Library Overview Library storage locations and slot numbering The HP StorageWorks ESL E-Series tape library is an automated tape storage and retrieval library that may consist of up to 24 tape drives and up to 718 Ultrium 460 tape cartridges, or 636 SDLT 320 tape cartridges.
  • Page 36 (see Figure 13). Upper load port panel latch Lower load port panel latch Middle load port panel latch Figure 13: Sliding the slot panels out of the cabinet ESL E-Series Tape Library User’s Guide...
  • Page 37 Begin with panel 1 and load top to bottom and left to right. Continue with panel 2 in the same manner, and finally, panel 3. Panel 1 Panel 3 Panel 2 Figure 14: Bin shelf numbering, left panels ESL E-Series Tape Library User’s Guide...
  • Page 38 Begin with panel 4 and load top to bottom and left to right. Continue with panel 5 in the same manner, and finally, panel 6. Panel 4 Panel 6 Panel 5 Figure 15: Bin shelf numbering, right panels ESL E-Series Tape Library User’s Guide...
  • Page 39 Continue loading each sequential cluster, top to bottom and left to right. The number of slots located in the back panel varies with the number of drive Note: clusters installed. Cluster 0 Back panel pins Figure 16: Bin shelf numbering, back panel ESL E-Series Tape Library User’s Guide...

  • Page 40: Model 712E

    17 - 20 Both 21 - 24 21 - 24 Left only 21 - 24 Right only 21 - 24 Both Note: If the load ports are configured, those slots cannot be used as data slots. ESL E-Series Tape Library User’s Guide...

  • Page 41: Model 630E

    17 - 20 Both 21 - 24 21 - 24 Left only 21 - 24 Right only 21 - 24 Both Note: If the load ports are configured, those slots cannot be used as data slots. ESL E-Series Tape Library User’s Guide...
  • Page 42 Library Overview ESL E-Series Tape Library User’s Guide...

  • Page 43: Library Operations

    55 Closing the cabinet doors and access panels, page 56 Powering the library on and off, page 58 Using the OCP, page 60 Inserting tape cartridges into the load port, page 73 ESL E-Series Tape Library User’s Guide...

  • Page 44: Taking Esd Precautions

    ; et 3) rupture pouvant exposer les contacts internes et créer un risque d'électrocution pour l'utilisateur. HP décline toute responsabilité en cas d'utilisation d'un cordon d'alimentation non approuvé. ESL E-Series Tape Library User’s Guide...
  • Page 45 3) la rottura del prodotto con conseguente esposizione dei contatti interni e potenziali lesioni da scosse. HP rifiuta ogni responsabilità in caso di utilizzo di un cavo di alimentazione non approvato da HP. ESL E-Series Tape Library User’s Guide...
  • Page 46 électriques CA pendant que l'armoire est connectée à une prise de courant. VORSICHT: Wenn der Schrank an das Stromnetz angeschlossen ist, dürfen keinesfalls Netzteile, EMI-Filter oder andere elektrische Komponenten berührt werden. ESL E-Series Tape Library User’s Guide...
  • Page 47 Be careful when installing the cabinet or handling components in dry climates or environments where cold weather heating is used. Environments such as these with lower relative humidity have greater potential to produce static electricity. ESL E-Series Tape Library User’s Guide...
  • Page 48 Library Operations Note: In environments with high potential for static electricity, take additional precautions, such as the use of an antistatic smock or a grounded antistatic mat. ESL E-Series Tape Library User’s Guide...

  • Page 49: Preparing Tape Cartridges

    Your host software may need to keep track of the following information and the associated bar code: Date of format or initialization Tape’s media pool Data residing on the tape Age of the backup Errors encountered while using the tape (to determine if the tape is faulty) ESL E-Series Tape Library User’s Guide...

  • Page 50: Ultrium Bar Code Labels

    53, with the alphanumeric portion facing the hub side of the cartridge. Never apply multiple labels onto a cartridge, because extra labels can cause the cartridge to jam inside a tape drive. Figure 17: Attaching an Ultrium bar code label ESL E-Series Tape Library User’s Guide...

  • Page 51: Sdlt Bar Code Labels

    19). Inserting the bar code label by sliding it into the slot. Caution: Do not apply labels to the top, bottom, sides, or back of the cartridge as this may cause damage to the tape drive, or interfere with reliable operation. ESL E-Series Tape Library User’s Guide...

  • Page 52: Media Label Identifiers

    Table 5: Media label identifiers Cartridge Type Density Label Identifier SDLT 110/220 GB S or S1 SDLT 160/320 GB S or S2 Ultrium 230 100/200 GB Ultrium 460 200/400GB ESL E-Series Tape Library User’s Guide...

  • Page 53: Setting The Write-Protect Switch

    20), the tape cartridge is write-enabled. By moving the switch to the right, the tape cartridge is write-protected. Write enabled Bar code label Write protected Insertion arrow Write protect switch Figure 20: Write-protecting Ultrium tape cartridges ESL E-Series Tape Library User’s Guide...

  • Page 54: Write-Protecting Sdlt Tape Cartridges

    (orange indicator is visible). By moving the switch to the right, the tape cartridge is write-enabled (orange indicator is not visible). Barcode label Write enabled (default) -- slide right Orange indicator Insertion arrow Write protect -- slide left Figure 21: Write-protecting SDLT tape cartridges ESL E-Series Tape Library User’s Guide...

  • Page 55: Inserting Tape Cartridges

    Handle tape cartridges with care. Do not drop or bang them, or place them near sources of electromagnetic interference. Rough handling can displace the tape leader, making the cartridge unusable and potentially hazardous to the tape drives. ESL E-Series Tape Library User’s Guide...

  • Page 56: Closing The Cabinet Doors And Access Panels

    1. Close and lock the front door using the key provided in the accessory kit (see Figure 22). Note: The laptop tray must be lowered to access the front door latch. Power button Laptop tray Front door latch Laptop latch Figure 22: Closing the front door ESL E-Series Tape Library User’s Guide...
  • Page 57 Library Operations 2. Close and lock the back door using the key provided in the accessory kit (see Figure 23). Back door Back door latch Figure 23: Closing the back door ESL E-Series Tape Library User’s Guide...

  • Page 58: Powering The Library On And Off

    OCP to access the Operations screen. Cabinet 2. Select and use the up and down arrows to take the library off-line. Operations For more information on the screen, see “Operations screen” on page 69. ESL E-Series Tape Library User’s Guide...

  • Page 59: Powering Off The Library

    (left). The breaker switches are on the power distribution unit located on the bottom left side of the library cabinet. Note: When powering off the library, ensure that the two breaker switches on the power distribution unit are in the off (left) position. ESL E-Series Tape Library User’s Guide...

  • Page 60: Using The Ocp

    At the bottom of each OCP screen are up to five button labels. These labels indicate the functions of the five push buttons below the OCP. To select a function, press the push button directly below the button label on the OCP screen. ESL E-Series Tape Library User’s Guide...

  • Page 61: Ocp Components

    To start the robotics and return the cabinet to the online state, press the Start button. The following sections provide information on each function available from the library OCP: Menu screen, page 62 Load Ports screen, page 67 Operations screen, page 69 ESL E-Series Tape Library User’s Guide...

  • Page 62: Menu Screen

    The OCP displays the Menu screen (see Figure 25): Figure 25: Menu screen Menu screen provides the following choices: Viewing library information, page 63 Viewing cabinet information, page 64 Viewing and editing setup information, page 65 ESL E-Series Tape Library User’s Guide...

  • Page 63: Viewing Library Information

    Software - software version currently loaded on the library Serial number - serial number of the library Back 2. When you are finished viewing library information, press to return to Menu screen. ESL E-Series Tape Library User’s Guide...

  • Page 64: Viewing Cabinet Information

    Drives - number of drives configured in the cabinet Load Ports - number of load port slots configured in the cabinet Back 2. When you are finished viewing cabinet information, press to return to Menu screen. ESL E-Series Tape Library User’s Guide...

  • Page 65: Viewing And Editing Setup Information

    The response may not be immediate. Note: The default password is 001122. Setup screen displays (see Figure 28). Figure 28: Setup screen Setup screen displays the following information: IP Address IP Subnet Mask IP Gateway DHCP Change Password ESL E-Series Tape Library User’s Guide...
  • Page 66 To enable the right load port, use the up and down arrows to select Right Load Port (36) for Ultrium libraries and Right Load Port (32) for SDLT Select libraries, then press . The default is disabled. ESL E-Series Tape Library User’s Guide...

  • Page 67: Load Ports Screen

    1. To open a load port, open the appropriate load port door (left or right). Caution: When the load port opens, be careful not to damage or remove the foam on the top of the left load port’s bin. The library will not operate properly without it. ESL E-Series Tape Library User’s Guide...
  • Page 68 Back 8. When you are finished viewing the load port status, press to return to Menu screen. Note: When a load port is opened and closed, the load port is inventoried. ESL E-Series Tape Library User’s Guide...

  • Page 69: Operations Screen

    Operations Home To access the screen, press from the screen. The Operations screen is displayed (see Figure 30). Figure 30: Operations screen ESL E-Series Tape Library User’s Guide...

  • Page 70: Diagnostics Screen

    100 times will check 100 drives or slots. If tests are run more times than there are drives or slots, the library will test drives or slots multiple times until it has performed the requested number of tests. ESL E-Series Tape Library User’s Guide...
  • Page 71 Press the OPS button on the OCP to access the Operations screen. b. Select Cabinet. c. Use the up and down arrows to take the library off-line. 2. Use the up and down arrows to select the diagnostic test to perform and press Select ESL E-Series Tape Library User’s Guide...

  • Page 72: Stop Button

    Stop button Stop button located in the bottom right portion of the OCP is available from every OCP screen. This button stops the cabinet robot from moving. To start the Start robotics, press the button. ESL E-Series Tape Library User’s Guide...

  • Page 73: Inserting Tape Cartridges Into The Load Port

    23 and “SDLT 320 tape cartridges” on page 25. 3. Manually close the load port door by pushing the load port assembly into the cabinet. You will hear a click when it locks into position. ESL E-Series Tape Library User’s Guide...
  • Page 74 Library Operations ESL E-Series Tape Library User’s Guide...

  • Page 75: Maintenance And Troubleshooting

    88 Maintaining tape cartridges, page 93 Cleaning tape drives, page 95 Note: Also see “Sense data values (Hexadecimal)” on page 130 for information on values appearing in library error codes and the error log. ESL E-Series Tape Library User’s Guide...

  • Page 76: Start-Up Problems

    Make sure the OCP does not show the drive power as off. Check that the power supplies are switched on for that level (clusters 0 - 5). Check that the cluster controller is properly cabled and ready. ESL E-Series Tape Library User’s Guide...

  • Page 77: Ocp Problems

    An error message is Write down the details of the error message, including the SK, ASC, and ASCQ numeric values. Look up the displayed. code and try the suggested recovery procedures. Press Ok to clear the message. ESL E-Series Tape Library User’s Guide...

  • Page 78: Robotics Problems

    Write down the details of the error message, including the SK, ASC, and ASCQ numeric values. Look up the an operation. code and try the suggested recovery procedures. Press Ok to clear the message. ESL E-Series Tape Library User’s Guide...
  • Page 79 Make sure a cartridge can be found in the source location. have a cartridge after completing a pick Perform an inventory. command. Retry the command. If the pick operation fails again, contact a field service engineer. ESL E-Series Tape Library User’s Guide...

  • Page 80: Operating Problems

    Verify that the designated cartridge is present and properly seated. (For a tape drive, make sure the cartridge is completely unloaded.) Then, retry the command. Perform an inventory. If the error persists, contact a field service engineer. ESL E-Series Tape Library User’s Guide...
  • Page 81 The air filters may need to be changed. If the operating temperature is too high, the library automatically shuts down until the temperature drops. ESL E-Series Tape Library User’s Guide...

  • Page 82: Tape Drive Problems

    Reset the drive from the OCP then attempt unload. If unsuccessful, power off the library, disconnect the FC cables, power the library back on, open the front door, and press and hold the eject button on the drive in question. ESL E-Series Tape Library User’s Guide...

  • Page 83: Interface Manager Card Problems

    Data is being transmitted / received port) Link Speed LED Port is operating at 100 Mbps (right side of Port is operating at 10 Mbps, or port is each Ethernet not connected (see Link Activity LED) port) ESL E-Series Tape Library User’s Guide...
  • Page 84 LEDs. not powered on Interface Manager must be at firmware or in ready state I120 or higher on an ESL E-series library. Interface Manager must be at firmware I130 or higher if connected to an e2400-FC 2G. Incorrect IP...
  • Page 85 Update the firmware to 5.3.06 or higher and restore defaults on the interface controller (e2400-160 or e1200-160) Defective Observe status and link LEDs. Replace Interface defective card or controller. Manager card or FC interface controller ESL E-Series Tape Library User’s Guide...
  • Page 86 LEDs indicate a normal state (green). Timing issues Reset the corresponding FC interface controller. Drive not Make sure the drive isn’t set to off. powered on or Troubleshoot the drive. in ready state ESL E-Series Tape Library User’s Guide...
  • Page 87 Use the Services applet to verify that the Command View Command View ESL service is running on ESL service not the management station. Click Start > running on Settings > Control Panel > Administrative management Tools > Services. station. ESL E-Series Tape Library User’s Guide...

  • Page 88: Fc Interface Controller Problems

    FC port 0 LED SCSI bus port 3 LED FC port 1 LED SCSI bus port 0 LED Ethernet port LED SCSI bus port 1 LED Interface controller LED Figure 33: e2400-160 FC interface controller illustration ESL E-Series Tape Library User’s Guide...

  • Page 89: Basic Troubleshooting

    Verifying FC and SCSI devices in Windows NT Verifying the interface controller configuration Verifying devices Verifying host configuration Verifying HBA device driver information Verifying serial port configuration Each of these topics is discussed in the following sections. ESL E-Series Tape Library User’s Guide...

  • Page 90: Verifying Scsi Bus Configuration

    Additionally, verify that the cable type of the FC interface controller and the attached hub, HBA, or switch is of corresponding types. When using optical media, verify that the attached device is using non-OFC type optical devices. ESL E-Series Tape Library User’s Guide...

  • Page 91: Verifying Fc And Scsi Devices In Windows Nt

    The connection type is set correctly The host is added to Secure Manager and given permission to communicate with the library. Verifying devices HP recommends using Command View ESL to verify that the devices are functional. ESL E-Series Tape Library User’s Guide...

  • Page 92: Verifying The Host Configuration

    Data Bits Stop Bit Parity None Flow Control None or XON/XOFF If problems persist, verify the cabling. If a valid Ethernet IP address is configured, serial configuration settings can also be set via Telnet. ESL E-Series Tape Library User’s Guide...

  • Page 93: Maintaining Tape Cartridges

    If a tape cartridge is dropped or damage is suspected, gently shake the tape cartridge: If it rattles, it is damaged. Restore the data on the tape cartridge if possible and discard the damaged tape cartridge. ESL E-Series Tape Library User’s Guide...
  • Page 94 Caution: Do not touch the tape leader or the tape medium. Dust or skin oils can contaminate the tape, impact performance, and cause damage. ESL E-Series Tape Library User’s Guide...

  • Page 95: Cleaning Tape Drives

    Ultrium tape drives have been developed to have a minimal cleaning requirement. An HP Ultrium Universal Cleaning Cartridge can be used up to 50 times. If you are using an older HP Ultrium cleaning cartridge, check the documentation that came with your media. ESL E-Series Tape Library User’s Guide...
  • Page 96 The cleaning cycle can take up to five minutes. 2. Move the cleaning cartridge back to the proper storage bin using your application software. ESL E-Series Tape Library User’s Guide...

  • Page 97: A Library Characteristics

    Physical specifications and requirements, page 98 Performance and reliability characteristics, page 99 Environmental specifications, page 100 Note: Tape drive and media specifications are described in “Tape drives” on page 22. ESL E-Series Tape Library User’s Guide...

  • Page 98: Physical Specifications And Requirements

    1 or 2 standard US C19 to NEMA L6-20P rated at 250 VAC and 16 amps Host to Tape Drive Interface Software SCSI-2 Note: For HP StorageWorks FC Interface Controller specifications, refer to the documentation that shipped with your controller. ESL E-Series Tape Library User’s Guide...

  • Page 99: Performance And Reliability Characteristics

    Less than 3 minutes, fully loaded with labeled cartridges Table 20: Reliability characteristics MTBF 250,000 power-on hours MSBF 1 million load/unload cycles MTTR Less than 30 minutes Note: Tape drive and media specifications are described in “Tape drives” on page 22. ESL E-Series Tape Library User’s Guide...

  • Page 100: Environmental Specifications

    @ 2.0, 4.0, 6.0, 8.0 kV to all external metal panels and doors Air discharge @ 2.0, 4.0, 6.0, 8.0, 10.0, 12.0, 15.0 kV to the front GUI display Indirect ESD Contact discharge @ 2.0, 4.0, 6.0, 8.0 kV to the ESL E-Series Tape Library User’s Guide...
  • Page 101 27 MHz to 500 MHz @ 3 V/m IEC-801-3 Fast transients (EFT Data cables @ 0.5kV or Burst) per Power cables @ 1.0kV IEC801-4 Sound power level Operating 7.6 Bel Idle 7.8 Bel Sound pressure @ Operating 5.5db operator ESL E-Series Tape Library User’s Guide...
  • Page 102 Library Characteristics ESL E-Series Tape Library User’s Guide...

  • Page 103: Relocating The Library

    These procedures require the original packing materials of the library. If you do not have the original packing materials, contact your support representative. Caution: Moving or shipping the library without proper packing materials can result in damage to library components. ESL E-Series Tape Library User’s Guide...

  • Page 104: Checking The New Installation Site

    Checking the new installation site Check the new installation site for the library using the guidelines found in the HP StorageWorks ESL E-Series Pre-Installation Site Survey Instructions. Make sure the new location meets all applicable clearance, environmental, and power requirements.

  • Page 105: Preparing The Library For Relocation

    This places the library off-line after the completion of any currently executing operations. 3. Power the library off. 4. Unlock and open both front doors. 5. Remove all tape cartridges from the library bins. 6. Carefully pack all tapes for shipment. ESL E-Series Tape Library User’s Guide...

  • Page 106: Installing Shipping Restraints And Packing

    1. Remove the six panel shipping restraints (three sets on each side) from their storage location on the lower cabinet frame (see Figure 35). Panel restraint storage locations (Left storage position shown) Figure 35: Retrieving the panel shipping restraints ESL E-Series Tape Library User’s Guide...
  • Page 107 Upper shipping restraint Upper shipping restraint Load port latching mechanism Middle shipping restraint Lower shipping restraint Middle shipping restraint Lower shipping restraint (Panels shown outside of library for clarity) Figure 36: Attaching the panel shipping restraints ESL E-Series Tape Library User’s Guide...
  • Page 108 Figure 37: Shipping restraints - storage location 4. If the picker is not in the far right position, gently move it along the horizontal carriage until it is as far front as possible. ESL E-Series Tape Library User’s Guide...
  • Page 109 Relocating the Library 5. Install the robotic shipping restraints (see Figure 38). Robot Vertical axis shipping restraint shipping restraint Figure 38: Installing the robotic shipping restraint ESL E-Series Tape Library User’s Guide...
  • Page 110 Relocating the Library 6. Install the counterweight (see Figure 39). Shipping restraint Nuts Figure 39: Installing the counterweight shipping restraint ESL E-Series Tape Library User’s Guide...
  • Page 111 8. Attach the two pieces together using four 1/4-inch hex nuts. 9. Secure the restraint to the frame with two 1/4-inch bolts, one at the top and one at the bottom of the library frame. ESL E-Series Tape Library User’s Guide...
  • Page 112 10. From the front of the library, add the foam to the Y-axis cover plate, to the left front door, and also to the back door frame (see Figure 41). Foam (Front of library) (Back of library) Foam Figure 41: Adding the shipping foam inside the library ESL E-Series Tape Library User’s Guide...

  • Page 113: Disconnecting Library Cables

    3 with other library accessories. 5. Disconnect the following cables but leave them routed in the channel: Drive cluster and card cage power cables Drive cluster Ethernet cables Drive cluster I2C cables ESL E-Series Tape Library User’s Guide...
  • Page 114 Drive SCSI cables (not present on Ultrium 460-FC drives) Cabinet controller SCSI cable Robotics controller card (e1200-160) Ethernet cable e2400-160 or e2400-FC 2G interface controller Ethernet cables Interface Manager card Ethernet cable Drive FC cables (not present on SCSI drives) ESL E-Series Tape Library User’s Guide...

  • Page 115: Crating The Library

    WAARSCHUWING: De library weegt ongeveer 612 kg. Als de library moet worden opgetild of voortbewogen, doet u dat dan altijd met twee personen. ESL E-Series Tape Library User’s Guide...
  • Page 116 Raise the library support feet. b. With the help of at least one person, roll the library to a position in front of the pallet ramp. c. Roll the library onto the pallet. ESL E-Series Tape Library User’s Guide...
  • Page 117 5. Place the foam cap over the library. 6. Wrap the cardboard crate around the library and fasten it using the plastic restraining clips. 7. Place the top onto the crate. 8. Secure the crate with two steel restraining bands. ESL E-Series Tape Library User’s Guide...

  • Page 118: Preparing The Library For Operation

    Relocating the Library Preparing the library for operation After shipping or moving the library, refer to the HP StorageWorks ESL E-Series Pre-Installation Site Survey Instructions and the HP StorageWorks ESL E-Series Unpacking and Installation Guide to: Prepare the new installation site...

  • Page 119: C Regulatory Statements

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. ESL E-Series Tape Library User’s Guide...

  • Page 120: Bsmi Statement

    Regulatory Statements BSMI statement !" #$%&'()*+ ,-. ESL E-Series Tape Library User’s Guide...

  • Page 121: Japan Statement (Vcci)

    Regulatory Statements Japan statement (VCCI) ESL E-Series Tape Library User’s Guide...

  • Page 122: Industry Canada (Digital Apparatus)

    Benutzer für entsprechende Gegenmassnahmen verantwortlich ist. ATTENTION! Ceci est un produit de classe A. Dans un environment domestique, ce produit peut causer des interférences radioélectriques. Il appartient alors à l'utilisateur de prendre les mesures appropriées. ESL E-Series Tape Library User’s Guide...

  • Page 123: Notice For Usa And Canada Only

    Fiche: Broches parallèles avec une broche de mise à la terre (configuration NEMA L6-20P) CordonType: SJT, trifilaire 12 AWG (3 x 2.50 mm ) ou 18 AWG (1.0 mm Longeur Maximum: 15 pieds (4.5m) Capacité Minimum: 25A, 125 V ESL E-Series Tape Library User’s Guide...

  • Page 124: Laser Statement

    ¡ATENCIÓN! Este producto contiene laser de clase II. Luz de laser - NO mire el rayo. Evite el contacto con la luz: la luz de laser se emite desde el explorador de código de barras. ESL E-Series Tape Library User’s Guide...

  • Page 125: Luokan 1 Laserlaite

    ATTENZIONE: L’uso di comandi o regolazioni per eseguire le procedure che non siano quelli specificati in questa documentazione pur causare rischi all ‘incolumit’ delle persone. ESL E-Series Tape Library User’s Guide...

  • Page 126: Battery Statement

    Hauptplatine enthält eine Lithium-Batterie. Lithium gilt als speziell zu entsorgender Sondermüll. Bei der Entsorgung dieser Batterie müssen die entsprechenden lokalen, länder- und bundesweiten Gesetze und Regelungen betreffend Sammel- und Rückgabestellen beachtet werden. ESL E-Series Tape Library User’s Guide...

  • Page 127: Attenzione

    VARNING! Denna produkt innehåller ett litiumbatteri. Dallas Semiconductor DS12B887 på moderkortet innehåller ett litiumbatteri. Litium kan betraktas som ett miljöfarligt ämne. När batteriet förbrukats, ska de lagar som gäller för miljöfarligt avfall respekteras. ESL E-Series Tape Library User’s Guide...
  • Page 128 Regulatory Statements ESL E-Series Tape Library User’s Guide...

  • Page 129: D Sense Data Values

    Message name, description and (potential) recovery action Message name and description may contain abbreviations as follows: LU = Logical Unit REQ’D = Required DEV = Device DIAG = Diagnostics NVRAM = Nonvolatile RAM A/D = Analog-to-Digital ESL E-Series Tape Library User’s Guide...
  • Page 130 INVALID COMMAND OPERATION CODE Verify the host command format. INVALID ELEMENT ADDRESS Check Mode Sense data for correct element addresses. INVALID FIELD IN COMMAND DATA BLOCK Ensure all reserve fields are set to zero. ESL E-Series Tape Library User’s Guide...
  • Page 131 BUS DEVICE RESET OCCURRED Informational message. If power on occurs, the host user should assume the inventory may have changed, and should ask the library for that information again. ESL E-Series Tape Library User’s Guide...
  • Page 132 Check for proper seating of the cartridge. It may also indicate that the tape is not ready to be picked from the drive because the tape is not fully unloaded. Retry the command. ESL E-Series Tape Library User’s Guide...
  • Page 133 See the tape drive user’s manual for more information. MEDIUM REMOVAL PREVENTED Prevent Medium Removal command was executed and command was received to export cartridge. Execute Allow Medium Removal command and retry move medium command using your application software. ESL E-Series Tape Library User’s Guide...
  • Page 134 TRANSFER EMPTY - COMMAND ABORTED Picker does not contain cartridge at end of pick portion of Move Medium command. SYSTEM IS STOPPED The STOP button on the control panel was pressed. Press the STOP button. ESL E-Series Tape Library User’s Guide...
  • Page 135 A drive has been inserted/removed into the system. Use “Read Element Status” to determine status of drives. LOW POWER ERROR Check power connections. MOTOR POWER FAILURE Indicates motor powered off for a reason not otherwise reported. ESL E-Series Tape Library User’s Guide...
  • Page 136 Rotary hardware condition is unknown. Issue a Rezero Unit command. ROTARY INVALID COMMAND Rotary axis was commanded to a position out of its legal range. This is an internal code failure. EXTENSION HARDWARE FAILURE Table 23 Extension hardware failure. Call Technical Support. ESL E-Series Tape Library User’s Guide...
  • Page 137 Issue a Rezero Unit command. If the problem persists, calibrate the library. DEPTH HARDWARE FAILURE Table 23 Depth hardware failure. Call Technical Support. DEPTH INVALID START CONDITION Depth hardware condition is unknown. Issue a Rezero Unit command. ESL E-Series Tape Library User’s Guide...
  • Page 138 Issue a Rezero Unit command. If the problem persists, calibrate the library. TRANSPORT FULL The CLM contains a cartridge. Issue a command to retrieve the cartridge from the CLM and place it in either a bin or a tape drive. ESL E-Series Tape Library User’s Guide...
  • Page 139 The command to the drive to load a tape failed to complete or timed out. DRIVE THREAD FAILED OR TIMED OUT The command to the drive to thread a tape failed or timed out. ESL E-Series Tape Library User’s Guide...
  • Page 140 60-6F FPGA FAILURE Robotics FPGA has failed. Call Technical Support. 70-7F POSITIONAL DRIFT The hardware home position is drifting. Call Technical Support. 80-8F MAPPING FAILURE Scanner was unable to detect optical target during calibration. ESL E-Series Tape Library User’s Guide...
  • Page 141 A sensor transition did not occur as expected or an extra transition occurred during calibration, inventory or pick/place. Retry the command. If the failure recurs, contact Technical Support. B0-BF ELECTRONICS NOT PRESENT Electronics necessary for hardware to function is not present. Install necessary hardware. ESL E-Series Tape Library User’s Guide...
  • Page 142 Sense Data Values ESL E-Series Tape Library User’s Guide...

  • Page 143: Event Reporting

    These events are either report through the OCP or through E-mail alerts. Library events are broken up into the following sections: Information events, page 144 Warning events, page 146 Critical events, page 148 ESL E-Series Tape Library User’s Guide...

  • Page 144: Information Events

    Drive *drive power on Drive *drive power off Partition prevent / allow changed Load port *loadport Panel opened Panel closed User *user logged in User *user logged out Added new user Updated user Removed user ESL E-Series Tape Library User’s Guide...
  • Page 145 Upload file complete Upgrade firmware complete Updated OCP Password Updated Subnet Mask Updated Default Gateway Updated IP address * indicates a variable character. This will change depending on the specific item within the cabinet. ESL E-Series Tape Library User’s Guide...

  • Page 146: Warning Events

    Tape Alert Flag 36 - Drive Temperature Tape Alert Flag 37 - Drive Voltage Tape Alert Flag 39 - Diagnostics Required Error setting SCSI ID Cabinet *cabinet number door open Diagnostic command *cmd command failed Fibre drive configuration failed ESL E-Series Tape Library User’s Guide...
  • Page 147 Software Socket Failure No Matching Frame Name Found Software Communication Failure No data read for event System Test Error * indicates a variable character. This will change depending on the specific item within the cabinet. ESL E-Series Tape Library User’s Guide...

  • Page 148: Critical Events

    Tape Alert Flag 33 - Eject Media Tape Alert Flag 38 - Predictive Failure Diagnostic command *cmd command failed Unable to get medium changer statistics Maximum temperature exceeded Drive update Library communication time-out Incompatible media ESL E-Series Tape Library User’s Guide...
  • Page 149 Extension current feedback failure Extension mechanical position error Vertical home not found Vertical test failure Vertical encoder failure Vertical mapping failure Horizontal timeout Horizontal mechanical position error Horizontal home not found Horizontal test failure Horizontal encoder failure ESL E-Series Tape Library User’s Guide...
  • Page 150 Robotic controller unable to upload Library unit timed out Drive communication timeout Drive unload failed or timed out Drive eject failed or timed out Drive thread failed or timed out SCSI event Abort command Invalid CDB received ESL E-Series Tape Library User’s Guide...
  • Page 151 Cabd unable to start new thread Cabinet Not Found Software Pipe Failure Software Communication Error Software Socket Failure Software Socket Failure * indicates a variable character. This will change depending on the specific item within the cabinet. ESL E-Series Tape Library User’s Guide...
  • Page 152 Event Reporting ESL E-Series Tape Library User’s Guide...

  • Page 153: Glossary

    The basic unit of computer memory which is large enough to hold one character. Calibrate A process used by the library robotics to determine the exact position of storage, data transfer, and import/export elements. ESL E-Series Tape Library User’s Guide...
  • Page 154 (misuse) will be protected from injury by their natural blink reflex. This is a natural involuntary response which causes the individual to blink and avert their head thereby terminating the eye exposure. ESL E-Series Tape Library User’s Guide...
  • Page 155 Mean Time Between Failures MTTR Mean Time To Repair NEMA National Electrical Manufacturers Association Network interface Card (NIC) A NIC is a device that handles communication between a device and other devices on a network. ESL E-Series Tape Library User’s Guide...
  • Page 156 A unique address (0 to 15) assigned to each device on a SCSI bus. SCSI-2 A second generation SCSI interface which includes command sets for magnetic and optical disks, tapes, printers, processors, CD-ROMs, scanners, medium changers, and communication devices. ESL E-Series Tape Library User’s Guide...
  • Page 157 SCSI bus and are not installed in other devices on the bus. The SCSI bus must be properly terminated at both ends so that commands and data can be transmitted to and from all devices on the bus. Ultrium See LTO-2 ESL E-Series Tape Library User’s Guide...
  • Page 158 Glossary ESL E-Series Tape Library User’s Guide...

  • Page 159: Index

    22, climatic specifications conventions document FC connection, troubleshooting equipment symbols FC interface controller e2400-160 text symbols FC interface controller e2400-FC 2G FC LED indicators features of FC interface controller, external front panel ESL E-Series Tape Library User’s Guide...
  • Page 160 Ethernet port panel back 18, power supply front SCSI bus left types of right left panel slots library robotics library, relocating performance specifications link activity LED physical specifications link speed LED picker 21, ESL E-Series Tape Library User’s Guide...
  • Page 161 20 power asc 21 reliability asc 24 standby power button, location of asc 25 storage area network asc 26 storage elements 40, asc 28 symbols in text asc 29 symbols on equipment asc 2A ESL E-Series Tape Library User’s Guide...
  • Page 162 LTO Ultrium warning technical support, HP rack stability terabyte symbols on equipment terminator web sites text symbols Command View ESL 20, 33, 34, troubleshooting HP storage basic steps, listed devices, verifying ESL E-Series Tape Library User’s Guide...

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