HP J3278B - SureStore CD-ROM Server/Tower 7 NAS Server User Manual

Surestore network attached storage (nas) va solution
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HP NAS VA
User's Guide
October 16, 2001
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Summary of Contents for HP J3278B - SureStore CD-ROM Server/Tower 7 NAS Server

  • Page 1 HP NAS VA User’s Guide October 16, 2001...
  • Page 2: Table Of Contents

    Software License Agreement..........................7 Environmental and Regulatory Compliance ......................9 HP NAS VA Warranty Information ..................10 Planning for Support ............................10 Obtaining Out-of-Warranty Support ........................10 Hewlett-Packard Limited Warranty Statement ....................11 HP NAS VA ........................13 Overview ................................13 Storage Overview .............................13 Physical Storage............................13 Disk Drives..............................13 Virtual Array ............................14...
  • Page 3 Using Help While You Work ...........................22 Printing Help Information ..........................23 HP NAS WEB INTERFACE ..................24 Identifying the HP NAS VA....................24 The Identity Tab...............................24 Configuring Your System and Network................25 The Configuration Tab .............................25 Shutting Down and Restarting the HP NAS Server ..................25 Shutting Down the NAS Server........................25 Restarting the NAS Server...........................26 System Properties ..............................27...
  • Page 4 Action menu picks...........................41 Managing Local File Systems ..........................41 Action menu picks............................41 Command View SDM (Storage Device Manager) ....................42 Connecting to Command View SDM ......................42 Using the Command View Storage Device Manager (SDM)................42 Sun Microsystems Java Plug-in Version 1.3.1 ....................42 Modifying the .java.policy File .......................43 Command View SDM Certificate.......................43 Managing Arrays and LUNS ..........................45 Storage Array Summary ...........................45...
  • Page 5 Viewing HP Support Documentation on the Web ...................60 HP NAS VA Service and Support........................60 HP NAS VA Support Web Site........................60 Contacting Customer Support by Phone......................60 SECURITY........................61 About HP NAS VA Security..........................61 HP NAS VA Security in a UNIX-only Environment..................61 UNIX File Security............................61 HP NAS VA Security in an NT-only Environment ..................62 Share-Level Security ...........................62 User Level (Domain) Security........................62...
  • Page 6 Figure 3: RAID 5DP............................77 RAID 1+0 and RAID 5DP Combined (AutoRAID)................77 TROUBLESHOOTING ....................78 General Issues..............................78 Browser Issues..............................80 Release Notes ..............................81 Browser Issues.............................81 Known Problems ............................82 HP NAS VA User's Guide (Print Version)....................82 GLOSSARY........................83 Glossary................................83 A ..................................83 B...................................83 C...................................84 D ..................................84 E...................................85 G ..................................85 H ..................................85...
  • Page 7: Legal Information

    "on-line" or electronic documentation.) If you do not agree to the terms of this Agreement, Hewlett-Packard is unwilling to license the Software to you. In such event, you may not install, use or copy the Software, and you should promptly return the unused product(s) for a refund.
  • Page 8 6. CUSTOMER REMEDIES: Hewlett-Packard's entire liability and your exclusive remedy shall be, at Hewlett-Packard's option, either (a) return of the price paid, or (b) repair or replacement of the Software that does not meet the limited warranty in section 5 above and which is returned to Hewlett-Packard with a copy of your receipt.
  • Page 9: Environmental And Regulatory Compliance

    ORDER. This Agreement replaces all prior understandings and agreements, whether written or oral. This agreement may not be modified unless Hewlett-Packard and you both assent in writing. SEVERABILITY: If for any reason a court of competent jurisdiction finds any provision or part of...
  • Page 10: Hp Nas Va Warranty Information

    HP NAS VA Warranty Information Planning for Support Step 1 - Retain your Proof-of-Purchase Support of your HP NAS VA solution is based on length of ownership. Please retain your original proof-of-purchase (sales receipts). You may need this information should you have to contact HP for post sales support.
  • Page 11: Hewlett-Packard Limited Warranty Statement

    United States 800-227-8164 M-F, 6am-5pm PT Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware will be free from defects in materials and workmanship for a period of ONE (1) YEAR from date of purchase. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace product components that prove to be defective.
  • Page 12 2. This Limited Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, (e) acts of God, or (f) improper site preparation or maintenance.
  • Page 13: Hp Nas Va

    HP NAS VA Overview The HP Surestore Network Attached Storage (NAS) VA solution stores data on your network. NAS solutions provide a simpler, more reliable, and cost-effective way to add storage to your network. The HP NAS VA solution consists of: A file server One or more storage arrays Tape library (optional)
  • Page 14: Virtual Array

    hard disks, depending on your storage needs. Drive capacities may be mixed. If drive speeds are mixed, system performance will approximate the lowest speed drive in use. Virtual Array Your HP Virtual Array is preconfigured for you at installation by the HP Customer Engineer. Administrators with a strong working knowledge in HP -UX administration and the Logical Volume Manager can make changes through the Command View SDM.
  • Page 15: Snapshots

    Snapshots A snapshot is a read-only picture of a logical volume at a specific point in time that provides almost instantaneous access to the previous version of a file. Planning Your Storage You need to construct an overall storage architecture showing the amount of total storage available and how it should be allocated to different groups or functions.
  • Page 16 Use this table to help you plan your storage system. 1. Look up the total available storage space Total available system storage _____ GB Take the figure from in the Unallocated Column the Storage Array Summary of the NAS web interface. See the Using the NAS Web Interface section of this manual.
  • Page 17: Using The Hp Nas Va

    Using the HP NAS VA Getting Started - Part 1 This section is a summary of how to get started with your HP NAS VA Storage system. For more details please see the following sections of this manual: Planning Your Storage Getting Started - Part 2 Recommendation Use Quick Setup if you want up to 256 GB of storage configured quickly on your VA 7100, 512...
  • Page 18: Nas Va Storage Configuration Tools

    NAS VA Storage Configuration Tools Command View NAS GUI Command Line Command View NAS GUI Command Line Quick Advanced Command SAM Command Setup Setup View SDM View (console) Create LUNs (devices) Manage LUNs (devices) Create VGs Manage VGs Create LVs Manage LVs Create exports/shares X Manage...
  • Page 19: Items To Be Aware Of

    up to) Logical Volumes. Please refer to your UX documentation for instructions regarding all of the various LVM commands, parameters and their correct usage. Items to be aware of: Volume Group Creation QS is the fastest way to create usable storage for NAS VA. It provides one Volume Group of up to 256 GB and a single LUN of up to 256 GB for you on VA71000, and one Volume Group of up to 512 GB with up to 2 LUNs of 256GB each on the VA7400 array.
  • Page 20: Set_Parms Initial Command

    Plan your storage. Review the Planning your Storage section of this manual under: HP NAS VA Planning Your Storage Set up your storage system. The first time your HP NAS VA solution is booted up, it will not recognize that any storage arrays are attached.
  • Page 21: Using The Nas Web Interface

    You are then asked if you want to specify NIS. If yes, then you will enter the domain name Next you set the NIS server name or IP address Finally, you are asked to verify the domain name and NIS server name or IP address.. When done, you will need to reboot your system.
  • Page 22: Using Online Help

    3. Click the tabs at the top of the page to perform the following tasks: Identity: View general system information Status: View overall health of hardware and environmental components on the NAS head and the overall health of any attached storage array Storage: View and manage your storage here.
  • Page 23: Printing Help Information

    1. Click the ? button for on-line help in the upper right corner of the web interface window. A separate help window displays the topic pertaining to the screen you are viewing. 2. Review the information and close the window, or leave help running in the background by minimizing the screen.
  • Page 24: Hp Nas Web Interface

    The Identity tab displays the following general system information: *System Hostname —The UNIX hostname for your HP NAS VA system Description—HP NAS VA Manufacturer—Hewlett-Packard Company Product Number—The product number corresponding to the original configuration of the HP NAS VA CPUs—Quantity of CPUs in the NAS server head CPU Speed—Clock speed of CPUs in NAS server head...
  • Page 25: Configuring Your System And Network

    Configuring Your System and Network The Configuration Tab You can navigate within the System Configuration tree to set up: System Properties: You can specify the system name, administrative password,and date and time in the administration of your system within the NAS web interface. You can also specify contact information.
  • Page 26: Restarting The Nas Server

    Restarting the NAS Server Restart the NAS server if you install a new version of the NAS web interface. Note: When restarting the NAS server, it is not required that you shutdown/restart the storage array. To restart the NAS server: 1.
  • Page 27: System Properties

    System Properties System Hostname The system hostname uniquely identifies your HP NAS VA server on your network. It is a text string that contains as many as 15 characters drawn from the alphabet (A-Z), digits (0-9), and minus sign (-). No distinction is made between upper and lower case. However, the name must begin with a letter and the last character must not be a minus sign.
  • Page 28: Date And Time Settings

    Alternatively, you can manage your GUI password from the command line with the Apache server tool htpasswd. Caution: Removing or not assigning an administrative password is a security risk. Date and Time Settings The HP NAS server uses the information on this screen to keep track of the date and time for operations such as time stamps for file generation and modification.
  • Page 29 4. Click Apply. *Information appears on the Identity screen. Note: Blank fields do not affect the functionality of the device. However, entering your system location (including rack ID and rack position) lets you easily determine which device has issued an alert when you receive notification of an error. (The email message contains the system name.) If you provide your system location information, you can easily troubleshoot or repair the problem.
  • Page 30: Networking Settings

    Networking Settings TCP/IP Settings IP Addresses The HP NAS server has multiple PCI slots available for Network Interface Cards (NIC). The number of PCI slots available is dependent on the server you purchased for your system. NICs can be single-port, dual-port, or quad-port 10/100 cards, or single-port gigabit cards. A list of currently supported hardware (including NICs) is available on the support web site.
  • Page 31: Domain Name Service (Dns)

    Domain Name Service (DNS) Domain Name Servers convert system names that people can remember (such as nasva.fc.hp.com) to IP addresses (such as 123.45.67.89) that are used by packet-routing software. To enter the DNS information: 1. Using the NAS web interface, click the Configuration tab. 2.
  • Page 32: Nis Settings

    NIS Settings The HP NAS VA supports Network Information System (NIS). NIS maintains a central database of names and locations of resources on a network. NIS was formerly known as Yellow Pages. NIS Requirements If a master NIS server is to be used as the primary NIS method, the Master NIS server must be located on the same subnet as the NIS client (your HP NAS VA).
  • Page 33 customer must decide for themselves the priority they want to apply to NIS as a search order item. However, if NIS is enabled, NIS must be listed in the search order for each item in the Choose Name Service Switch list. Proceed by entering NIS into the search order for each line item according to your system environment needs.
  • Page 34: Nfs Settings

    NFS Settings NFS Settings Network File System (NFS) settings are optional. NFS is a client/server application that lets a computer user view and optionally store and update files on a remote computer as though they were on the user's own computer. 1.
  • Page 35: Cifs Settings

    CIFS Settings CIFS Settings (Samba) Common Internet File System (CIFS) settings are managed within the Samba web interface. The Samba software suite is a collection of programs that implements the Server Message Block (commonly abbreviated as SMB) protocol for UNIX systems. This protocol is also referred to as the Common Internet File System (CIFS) or LanManager protocol.
  • Page 36: Managing Storage

    Managing Storage The Storage Tab Please review the following sections before proceeding: Storage Overview Planning Your Storage Your HP NAS VA must be completely configured before you attempt to set up your storage using the Storage tab. For more information on configuring your system, refer to the Getting Started - Part 1 and Getting Started - Part 2 sections of this manual, the HP NAS VA Configuration Guide, and Help for the Configuration tab The Storage tab is provided to allow you to manage the storage on the HP NAS VA.
  • Page 37: Quick Setup

    Quick Setup RAID Device Setup For RAID device setup with a new system, please review the instructions in the Getting Started - Part 1 and Getting Started - Part2 sections of this manual. In the NAS web interface Storage tab > Quick Setup, select RAID Device Setup. The RAID Device Setup page manages any VA 7100 and/or VA 7400 attached storage.
  • Page 38: Physical Drive Quick Setup

    Refresh Refreshes the browser page Details Provides a detailed page of information on the selected storage device, describing the device software, hardware configuration and version. This can be useful to users knowledgeable in the detailed inner working of the attached arrays.. Initialize and configure Device Prepares the storage device for use with the GUI.
  • Page 39: Advanced Setup

    Advanced Setup Local Storage Advanced Setup of Physical Devices The Physical Devices page allows you to manage attached disk and RAID storage devices similar to the Logical Volume Manger level and requires a detailed knowledge of UNIX system administration and the Logical Volume Manager. Caution: Use of the Advanced Setup Tools functions requires you to use Command View SDM to create and manage LUNs.
  • Page 40: Managing Logical Volumes And Volume Groups

    file systems and data on the device will be lost. Remove Volume Group and All Associated Devices... Removes the selected physical volume and it’s encompassing Volume Group from the system. All Logical Volumes, file systems and data on the device(s) will be lost. Add Device to a New Volume Group...
  • Page 41: Volume Groups

    Volume Groups The bottom grid displays the Volume Groups (VGs) configured in LVM. The VG name, size and mount point are displayed. Menu picks allow you to manage these Logical Volumes. Action menu picks Force Hardware Rescan Will cause the server to scan it’s hardware interface for attached disk and storage devices.
  • Page 42: Command View Sdm (Storage Device Manager)

    Command View SDM (Storage Device Manager) Connecting to Command View SDM When selected, this page will contain the Command View SDM configuration page for the attached array RAID storage device. This web interface allows detailed configuration of the attached storage device. Note that in order to access this page, you will need to have installed appropriate certificates in your browser, as detailed in the Using the Command View SDM page of this manual.
  • Page 43: Modifying The .Java.policy File

    If you use a later version of the plug-in, the Command View SDM will not launch correctly. Later versions cause problems because the plug-in no longer uses the internet Explorer certificate database and instead references the internal database maintained by keytool. You can get further information about this change at http://developer.java.sun.com.
  • Page 44 4. Select the Trusted Root Certification Authorities tab. 5. Scroll down the list until you see Hewlett-Packard in the Issued To column. Click View to view the details of this certificate. It is valid until 12/8/15 and the serial number is...
  • Page 45: Managing Arrays And Luns

    Managing Arrays and LUNS Storage Array Summary The Storage Array Summary page displays a table that lists the storage array attached to the HP NAS VA and information about its storage configuration. To examine and manage the array: 1. Using the NAS web interface, click the Storage tab. 2.
  • Page 46: Naming Or Renaming An Array

    1. Using the NAS web interface, click the Storage tab. 2. Navigate down the System Storage tree to Quick Setup > RAID Device Setup. 3. Select the Action button. 4. Pick the Action menu selection Force Hardware Rescan (slow). This will cause the server to scan it’s hardware interface for disk and storage devices. This may take several minutes on large configurations.
  • Page 47: Managing Volume Groups

    Managing Volume Groups Viewing Volume Groups A volume group is made up of one or more LUNs. To view the volume group: 1. Using the SDM web interface, click the Storage tab. 2. Navigate down the System Storage tree under Advanced Setup > Local Storage and select Logical Vols/Volume Groups.
  • Page 48 Storage tab. Under the Local Storage section, select Logical Vols/Volume Groups. This page is intended for users knowledgeable in HP-UX system administration and the Logical Volume Manager. Caution: Incorrect use of these tools will result in data loss. A complete management suite is available to manage your logical volumes and volume groups. More help is available at Managing Logical Volumes and Volume Groups.
  • Page 49: Managing Logical Volumes

    Managing Logical Volumes Viewing Logical Volume Information Logical volumes are the basic unit of logical storage for a file system on the HP NAS VA. You create logical volumes by allocating space in a volume group. Therefore, before you can create a logical volume, you must create a volume group.
  • Page 50: Editing A Logical Volume

    For UNIX users, create an export. Editing a Logical Volume To edit the logical volumes that exist on your HP NAS VA: 1. Using the NAS web interface, click the Storage tab. 2. Navigate down the System Storage tree to the Advanced Setup > Local Storage section and select Logical Vols/Volume Groups.
  • Page 51: Allowing Access To Data

    Allowing Access to Data Granting Users Access to Data Before network users can access the HP NAS VA, you must give them permission. This is a security concern. Each platform grants permission differently: Windows: Shares are permissions that let you control Microsoft Windows users' access to data.
  • Page 52: Verifying The Hp Nas Va Is Accessible To Users

    Verifying the HP NAS VA is Accessible to Users Windows To assign (map) a drive letter to a shared network resource: 1. In Network Neighborhood, double-click the computer that has the shared resource. 2. Right -click the shared folder and then click Map Network Drive. 3.
  • Page 53: Monitoring The System

    Monitoring the System The Status Tab This tab allows you to monitor system status. You can navigate within the status tree to view the following for the NAS VA: System Log - Syslog Performance Statistics System utilization (current values) CPU utilization Memory utilization Run Queue time Network activity...
  • Page 54: System Status

    System Status Viewing the System Log The System Log page displays the contents of HPUX syslog. To view the System Log page: 1. Using the NAS web interface, click the Status tab. 2. Navigate the tree structure to the System Status section. 3.
  • Page 55: Performance Statistics

    Performance Statistics Viewing System Utilization System utilization lets you view: the current utilization of the CPUs the current utilization of your system memory Run Queue displays the current number of active processes waiting on scheduling. If this number is high, you may have users running computing jobs and not just file serving on the solution.
  • Page 56: Viewing Top Output

    Viewing Top Output To view Top output: 1. Using the NAS web interface, click the Status tab. 2. Navigate down the System Status tree to the Performance Statistics section and select Top.
  • Page 57: System Software

    System Software Viewing the Software Patch List To view the list of currently installed software patches:: 1. Using the NAS web interface, click the Status tab. 2. Navigate down the System Status tree to the System Software section and select Patch List.
  • Page 58: Contacting Support

    Contacting Support The Support Tab You can navigate within the Support Tab logic tree to: View local support documentation Gain access to web documentation HP technical documentation HP support HP NAS website HP software depot You can get HP contact information through any of the HP websites under the support tab. Just click on the link and then click on support.
  • Page 59: Support

    Support Viewing Local Support Documentation You can view local support documentation from the NAS VA web interface Support Tab. Navigate the support logic tree to Support and select Local Documentation. Any locally stored support documents are available here. For further information, you can access HP support documentation on the web.
  • Page 60: Web Documentation

    Web Documentation Viewing HP Support Documentation on the Web There is a variety of HP support documentation available on the web. You can access some of it through the Support tab under the Web Documentation section. HP Docs on the web - provides access to technical documentation for many HP products.
  • Page 61: Security

    Security About HP NAS VA Security Two basic ways to ensure the security of the HP NAS VA are: control access to the device set an administrative password to ensure that only authorized users gain access to key administrative functions Access and rights to the data that clients store on the HP NAS VA device can involve security in the Windows and UNIX environments.
  • Page 62: Hp Nas Va Security In An Nt-Only Environment

    HP NAS VA Security in an NT -only Environment The security schema for NT systems is different from that of UNIX, but there are two similarities: You can set up the security model to allow user authentication at the share level; alternatively, you use a security domain, in which authentication is handled by a Primary Domain Controller (PDC) or Backup Domain Controller (BDC).
  • Page 63: Permissions

    At boot-up time, the HP NAS VA locates the PDC in the specified account domain, as well as the domain controller in the specified resource domain, then logs on to that domain. Permissions You can assign the following permissions to an NT resource: Read Delete Write...
  • Page 64 then determines the permissions to grant. Recall from HP NAS VA Security in a UNIX-only Environment that permissions are granted to three distinct groups: user group other If the owner of the UNIX file does not map to a user in the NT domain, then an NT user ID will be generated in the local UNIX domain.
  • Page 65: Accessing Files Created By Nt Clients

    This table shows the mapping that takes place between the permissions. UNIX NT Equivalent Read Write, Delete Execute Write, Delete, Execute Read, Execute Read, Write, Delete Full Access No Access Note: If share-level security is being used in the Windows environment, then only the share passwords affect access.
  • Page 66: Virus Prevention And Detection

    The following table summarizes CIFS/9000 file locking: Mandatory Share Mode (Open Mode) CIFS/9000 Lock Windows Lock UNIX – no advisory locking Planned Enhancement Lock UNIX - advisory locking Yes (HP-UX AR 0901) Lock UNIX/NFS – no advisory locking Planned Enhancement Lock UNIX/NFS –...
  • Page 67 disinfection for PCs and entire networks. Sophos Anti-Virus for Unix has two components: SWEEP which provides on-demand checking of files on Unix file servers or workstations. Scheduled scans are also possible using SWEEP and standard Unix facilities. InterCheck which is placed on non-Unix workstations to allow on-access virus checking.
  • Page 68: Backup

    HP backup application is used, the customer is required to support the application unless a service agreement with Hewlett-Packard is written to cover the solution. 2. Network backup of the NFS/CIFS share(s). This is one of the most common ways to backup some NAS devices due to the limitations of NDMP.
  • Page 69: High Availability

    High Availability Clustering Overview For mission critical environments, NAS head clustering is a requirement. The NAS VA is an ideal fit for this environment due to its modular nature. The high performance NAS head used in the NAS VA can be clustered to provide an extremely dense highly available NAS solution. In addition to high availability, clustering technologies provide scalable performance.
  • Page 70: Other Features

    Other Features Using Snapshots A snapshot file system is used to duplicate the contents of a file system at a particular point in time, much like taking a photographic snapshot. Although files may change in the future, you have captured the contents of the file at the moment the snapshot was created. This snapshot copy of your data is read only.
  • Page 71: Domain Mode Effect Upon Feature Set

    support. This feature, as well as HP product enhancements, gives the customer exceptional value with CIFS/9000 Server over Samba open source and competitors' Windows interoperability products. CIFS/9000 Server runs on HP's enterprise ready server family, and has the flexibility to run as a connectivity application for Windows clients to a general-purpose server, or with NFS as a dedicated file server platform on a NAS single purpose server like you HP NAS VA solution.
  • Page 72: Groups

    Feature Native Support NT4.0 BDC Yes No Support Member Server (CIFS/9000) Yes Yes Global and Local Groups Yes Yes Domain Local, Universal Groups; Group No Yes Nesting NTLM Authentication Yes Yes Kerberos Authentication Yes* UPN Logon Name No Yes* Dial-In Options (Q193897) No Yes Intellimirror Yes*...
  • Page 73: Resizing Of File Systems And Volumes

    Intellimirror: provides the primary benefits related to custom mobile profiles User Data Management - Users have access to their data regardless of the hardware that they logged on to. Software Installation and Maintenance - Users have "just in time" application installations regardless of the hardware that they are logged on to.
  • Page 74: Snmp

    To turn user quotas off: vxquotaoff mount_point SNMP SNMP Daemon The SNMP daemon is the Master SNMP Agent and the collection of subagents that would attach to the Master Agent collectively form a single SNMP Agent. The SNMP Agent accepts SNMP Get, GetNext and Set requests from an SNMP Manager which cause it to read or write the Management Information Base (MIB).
  • Page 75: Virtual Array

    Virtual Array Virtual Array Your HP Virtual Array is preconfigured for you at installation by the HP Customer Engineer. Administrators with a strong working knowledge in HP -UX administration and the Logical Volume Manager can make changes through the Command View SDM. The term “Virtual Array” refers to the way the disks within the array are treated as a pool of data storage blocks instead of real physical disks.
  • Page 76: Raid 5Dp

    RAID 1+0 provides data redundancy and good performance. However, the performance is achieved by using a less efficient technique of storing redundant data called “mirroring.” Mirroring maintains two sets of the data: a primary set and a backup set, or “mirror”, of the primary set. Therefore, half of the disk space is consumed by redundant data.
  • Page 77: Figure 3: Raid 5Dp

    Also, if a third disk in the LUN fails while in a degraded state, parity can no longer be used and all data in the LUN becomes inaccessible. Figure 3 is an example showing the distribution of user data and parity data in a RAID 5DP configuration.
  • Page 78: Troubleshooting

    Troubleshooting General Issues Problem Solution ? Make sure the cables are connected correctly and securely. The The storage device does not power on. primary power cord needs to be connected when power is turned on. ? Cycle the power switch off and back on. On boot up, my NAS From the command line, run set_parms initial.
  • Page 79 Problem Solution What happens if a HP recommends that at least one drive be assigned as a global active drive fails and there spare at all times. If a drive fails and no active spare is present, system is no active spare? warnings alert you that a drive failure occurred and that the logical drive (RAID set) is in a critical state.
  • Page 80: Browser Issues

    Browser Issues Problem Solution The web browser Try disabling the proxy on the web browser, or exclude intranet does not connect to addresses. the unit. Access the system through the Telnet interface to restart it. The HP NAS VA is Connect a laptop to the server management port using a null- not responding.
  • Page 81: Release Notes

    Problem Solution My new system does The first time a newly ignited operating system is brought up, the NAS not recognize that web interface does not recognize the attached arrays. Read the Getting there are arrays Started - Part 2 section of this manual for information on how to get your attached.
  • Page 82: Known Problems

    Known Problems 1. Dual homed systems: If you have a problem communicating with your arrays on a dual homed system, including failure of the armdiscover command, there are several items that should be investigated: Check to make sure the following file exists /opt/sanmgr/hostagent/config/commIpAddr.txt This file contains the IP address of the default or onboard NIC (LAN0).
  • Page 83: Glossary

    Glossary Glossary Access Control List (ACL) A list associated with a file that contains information about which users or groups have permission to access or modify the file. Active spare A previously installed physical drive used as a backup in case an assigned drive fails. The active spare automatically takes over the duties of the failed drive.
  • Page 84 CIFS See Common Internet File System. Collision The result of two devices transmitting signals at the same time on the same channel, usually resulting in a garbled transmission. Command View Storage Device Manager (SDM) A web interface for the storage array that allows you to manage the storage on the array, monitor the status of the arrays, perform array diagnostics, and download new firmware.
  • Page 85 Event log A log of critical or informational events that occurred on the network. Export To make a portion of a file system on a remote computer accessible to a local (client) computer. Gateway A combination of hardware and software that links two different networks using different communications protocols so that information can be passed from one to the other.
  • Page 86 IP address A unique 32-bit value that identifies network hosts using TCP/IP. An IP address, or block of addresses, is assigned upon application to organizations responsible for that function. No two network hosts can be assigned the same IP address. Each address consists of a network number, optional subnetwork number and host number, written as four numbers separated by periods.
  • Page 87 Network File System (NFS) An network protocol designed by Sun Microsystems that allows all network users to access shared files stored on computers of different types. Users can manipulate shared files as if they were stored locally on the user's own hard disk. With NFS, computers connected to a network operate as clients while accessing remote files, and as servers while providing remote users access to local shared files.
  • Page 88 SCSI See Small Computer System Interface. Security Account Manager (SAM) database A database used to authenticate users. Server Message Block (SMB) protocol A network protocol designed and implemented by Microsoft and used by Windows clients to communicate file access requests to Windows servers. This has been replaced by CIFS. Share To make files, directories, or folders accessible to other users over a network.
  • Page 89 allowed when they serve to delimit components of "domain style names." No blank or space characters are permitted as part of a name. No distinction is made between upper and lower case. However, the name must begin with a letter and the last character must not be a minus sign or period.
  • Page 90 Windows Internet Naming Service (WINS) The Windows NT Server method for associating a computer's host name with its address. Workgroup A group of computers on a network that connect to each other using peer relationships. Top of Page...
  • Page 91: Index

    Index Access Granting User................................51 Multi-Platform ................................63 Verifying User................................52 Acknowledgments ................................7 ACLs ....................................63 Active Spare..................................13 Active Spare Capacity..............................45 Add Device Existing Volume Group............................39 New Volume Group..............................39 Add NFS Export................................51 Advanced Array Management............................. 46 Advanced Setup Array Management..............................
  • Page 92 Backup application ................................ 67 Backup Overview................................67 Bitmap....................................69 Blockmap ..................................69 Browser Issues................................80 Byte Range Locking..............................64 Byte-Sized Computing..............................7 Certificate Manager Import Wizard..........................42 Certificates ..................................42 Chmod Multi-platform sharing ............................. 63 Release notes ................................80 Chown ....................................63 CIFS ....................................
  • Page 93 Creating LUNs ................................15 Customer Support ................................60 Contacting................................... 60 Data-protection................................15 Date and Time Settings..............................28 Deleting a Logical Volume ............................50 Deleting a Volume Group ............................47 Detection of Viruses..............................65 Device Summary ................................37 DHCP Enabling ..................................30 Disable NIS..................................
  • Page 94 Samba ..................................35 While You Work ............................... 22 Hostname Security..................................61 Setup.................................... 27 HP AutoRAID................................74 HP Customer Care Parts Ordering..........................10 HP Customer Care Web Site............................10 HP Customer Support Business Center........................10 HP NAS Online................................60 HP NAS VA ................................... 13 HP NAS VA Security About ...................................
  • Page 95 Lock Files..................................64 Logical Storage ................................13 Logical Unit Number Array.................................... 45 Storage Overview..............................13 Logical Unit Size ................................46 Logical Vols/Volume Groups............................40 Logical Volume Information Viewing..................................49 Logical Volume Manager managing arrays................................. 46 managing logical volumes and volume groups....................40 Logical Volumes Advanced Setup of Physical Devices........................
  • Page 96 Nameserver..................................80 NAS Web Interface ............................... 21 Netconf file ..................................80 Netscape Navigator............................... 79 Network Activity ................................55 Network File System..............................34 Network File System Daemon............................. 34 Network Information Service ............................61 Network Information System............................32 Network Interface Cards............................... 30 Networking Settings CIFS (Samba)................................
  • Page 97 Network..................................55 NFS ....................................55 Status ................................... 53 System Utilization ..............................55 Top Output.................................. 56 Permissions ..................................42 Physical Devices Advanced Setup................................. 39 Physical Drive Quick Setup............................38 Physical Drive Setup..............................36 Physical Storage ................................13 Placing Part Orders ................................ 10 Planning Getting Started ................................
  • Page 98 Restarting Your NAS Server ............................25 Run Queue..................................55 Samba CIFS Settings ................................35 Configuration ................................25 Help ....................................35 Release Notes................................80 Shares ..................................51 Scanning for a New Array............................45 Security HP NAS VA ................................61 Security ID..................................62 Serial Numbers ................................
  • Page 99 Sun MicrosystemsTM Java Plug-in ..........................42 Support HP NAS VA Service and Support .......................... 60 Local Documentation..............................59 Planning..................................10 Web Documentation ..............................60 Support Tab..................................58 SWEEP .................................... 65 Syslog....................................77 System Hostname Configuring................................. 27 Identity..................................24 System Log ..................................53 Viewing..................................
  • Page 100 VDL....................................65 Viewing HP Support Documentation............................. 60 Local Support Documentation ..........................59 Logical Volume Information........................... 49 Network Activity ............................... 55 NFS Activity ................................55 Software Patch List..............................57 System Log................................. 54 System Utilization ..............................55 Top Output.................................. 56 Virtual Array................................... 74 Virus Description Language............................

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