Dell Precision NX046 User Manual
Dell Precision NX046 User Manual

Dell Precision NX046 User Manual

Dell workstation user's guide
Table of Contents
Dell Precision™ T5400 User's Guide
Model DCTA
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
Table of Contents
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Summary of Contents for Dell Precision NX046

  • Page 1 Dell Precision™ T5400 User’s Guide Model DCTA w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 3: Table Of Contents

    Manageability Alert Standard Format Dell OpenManage™ IT Assistant ....... .
  • Page 4 Dell OpenManage Client Instrumentation Power Management About RAID Configurations RAID Level 0 RAID Level 1 RAID Level 5 Configuring Your Computer for RAID Configuring Your Computer for RAID Using the Intel Matrix Storage Manager Configuring Your Computer for RAID Using the...
  • Page 5 Resetting the Chassis Intrusion Detector Security Cable Lock Passwords ......About Passwords Using a Primary (or System) Password Using an Administrator Password Disabling a Forgotten Password and Setting a New Password...
  • Page 6 Clearing Forgotten Passwords Clearing CMOS Settings Flashing the BIOS Cleaning Your Computer Computer, Keyboard, and Monitor Floppy Drive CDs and DVDs Troubleshooting Solving Problems Battery Problems Drive Problems E-Mail and Internet Problems Error Messages IEEE 1394 Device Problems Keyboard Problems Lockups and Software Problems Memory Problems Mouse Problems...
  • Page 7 Starting the Dell Diagnostics From Your Hard Drive ......Starting the Dell Diagnostics From the Drivers and Utilities Disc Dell Diagnostics Main Menu...
  • Page 8 Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Removing the Computer Cover and Front Panel Removing the Computer Cover Removing the Front Panel Rotating the Hard Drive Carrier Out of the Computer Replacing the Front Panel and Computer Cover Rotating the Hard-Drive Carrier Back into the Computer Replacing the Front Panel...
  • Page 9 Addressing Memory With 4-GB or Greater Configurations (32-bit Operating Systems Only) Removing Memory Installing Memory Cards ......Expansion Card Support Installing an Expansion Card Removing an Expansion Card...
  • Page 10 Returning Items for Warranty Repair or Credit Before You Call Contacting Dell A Appendix FCC Notice (U.S. Only) Glossary ......299 Contents .
  • Page 11: Finding Information

    Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Finding Information...
  • Page 12 You can use the Drivers and Utilities disc to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 142), or to run the Dell Diagnostics (see "Dell Diagnostics" on page 136). Readme files may be included on your...
  • Page 13 • How to set up my computer • How to care for my computer • Basic troubleshooting information • How to run the Dell Diagnostics • How to set up a printer • How to open my computer • Warranty information •...
  • Page 14 These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. NOTE: As an increased security measure,...
  • Page 15 • Service and support — Service call status and support history, service contract, online discussions with technical support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer documentation,...
  • Page 16 What Are You Looking For? • How to use Microsoft Windows Vista™ • How to work with programs and files • How to personalize my desktop • How to reinstall my operating system Finding Information Find It Here Windows Help and Support Click the Windows Vista Start button , and then click Help and Support.
  • Page 17 What Are You Looking For? • How to use Linux • E-mail discussions with users of Dell Precision™ products and the Linux operating system • Additional information regarding Linux and my Dell Precision computer Find It Here Dell Supported Linux Sites •...
  • Page 18 Finding Information...
  • Page 19: About Your Computer

    About Your Computer Front View of the Computer (Tower Orientation) upper 5.25-inch drive lower 5.25-inch drive FlexBay hard-drive activity light Use this bay for an optical drive. Use this bay for an optional optical drive. Use this bay for an optional third hard drive (SATA or SAS), a floppy drive, or a Media Card Reader.
  • Page 20 It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards. To rotate the Dell badge for tower-to-desktop conversion: remove the front panel (see "Removing the Computer Cover" on page 153), turn it over, and rotate the plastic handle behind the badge.
  • Page 21: Back View Of The Computer (Tower Orientation)

    Back View of the Computer (Tower Orientation) power connector card slots back panel connectors CAUTION: Ensure that none of the system air vents are blocked. Blocking them will cause serious thermal problems. Insert the power cable. Access connectors for any installed PCI and PCI Express cards.
  • Page 22: Back Panel Connectors (Tower Orientation)

    Back Panel Connectors (Tower Orientation) parallel connector Connect a parallel device, such as a printer, to the parallel PS/2 mouse connector line-in connector line-out connector Use the green line-out connector to attach most speakers with link integrity light About Your Computer connector.
  • Page 23 network adapter To attach your computer to a network or broadband device, connector connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on your computer.
  • Page 24: Front View (Desktop Orientation)

    Front View (Desktop Orientation) upper 5.25-inch drive bay lower 5.25-inch drive bay FlexBay IEEE 1394 connector (optional) USB 2.0 connectors (2) hard-drive activity light About Your Computer Use this bay for an an optical drive. Use this bay for an optional optical drive or a SATA hard drive. Use this bay for a floppy drive or a Media Card Reader.
  • Page 25: Back View (Desktop Orientation)

    Back View (Desktop Orientation) To rotate the Dell badge for tower-to-desktop conversion: remove the front panel (see "Removing the Front Panel" on page 155), turn it over, and rotate the plastic handle behind the badge.
  • Page 26: Inside View

    back panel connectors card slots power connector Inside View About Your Computer Plug serial, USB, and other devices into the appropriate connector. Access connectors for any installed PCI and PCI Express cards. Slots 2-4 support full-length cards: • two PCI Express x16 slots •...
  • Page 27: Inside View - Hard Drive Bay Rotated Out

    power supply FlexBay upper 5.25-inch drive bay Inside View – Hard Drive Bay Rotated Out power supply front fan rotatable hard drive bay lower 5.25-inch drive bay system board card fan About Your Computer memory fan...
  • Page 28: System Board Components

    System Board Components About Your Computer...
  • Page 29: Cable Colors

    primary processor connector (CPU_0) front fan connector (FAN_FRONT) internal speaker connector (INT_SPKR) USB (INT_USB) auxiliary hard-drive LED connector (AUX_LED) RTC reset jumper (RTCRST) main power connector (POWER1) SATA connectors (SATA_0, SATA_1) front panel connector (FRONTPANEL) PCI-X card slot (SLOT5_PCIX) PCI Express 2.0 x16 card slot (SLOT4_PCIE) PCI Express 2.0 x16 card slot (SLOT2_PCIE)
  • Page 30: Changing Between Tower And Desktop Modes

    NOTE: To change your computer’s orientation from either tower to desktop or desktop to tower, you must use an optional kit available from Dell. See "Product Information" on page 291 for more details on ordering from Dell. With the purchase of an optional kit from Dell, you can change the configuration of your Dell Precision computer between desktop and tower modes.
  • Page 31 Tower Orientation 1 Follow the procedures in "Before You Begin" on page 151. 2 Remove the computer cover (see "Removing the Computer Cover" on page 153). 3 If converting from a tower configuration to a desktop configuration, find the spare card retainer beside the card fan, pull its retention tab out from the surrounding metal and pull it up, away from the chassis.
  • Page 32 spare card retainer 4 Remove the drive panel (see "Removing the Drive Panel" on page 233). 5 Prepare the computer’s new drive panel by adding or removing inserts as needed (see "Drive Panels" on page 233). If spare screws are attached to the old drive panel, you may transfer them to the new drive panel.
  • Page 33 Desktop Orientation Tower Orientation 1 5.25-inch metal shield 7 If metal shields are present in your computer and you are converting from desktop to tower mode (see "About the Metal Shields Present in Some Drive Configurations" on page 207), remove the vented metal insert from the FlexBay if the bay is empty or has an optional third hard drive installed in it: Pull the vented metal insert forward until its surface is flush with that...
  • Page 34 9 If there is a drive installed in the Flexbay, remove it (see "Cards" on page 193). 10 Rotate the Dell badge by turning the plastic handle on the back of the front panel until the badge is in the correct orientation.
  • Page 35 (see "Hard Drive" on page 212). NOTE: Hard-drive screws or a hard-drive carrier can be ordered from Dell. See "Contacting Dell" on page 295. 14 If metal shields are present in your computer (see "About the Metal Shields Present in Some Drive Configurations"...
  • Page 36: Specifications

    16 Install the new drive panel (see "Replacing the Drive Panel" on page 237). 17 Replace the computer cover (see "Removing the Computer Cover" on page 153). 18 Verify that your computer works correctly by running the "Dell Diagnostics" on page 136. Specifications NOTE: Offerings may vary by region.
  • Page 37 Processor Processor type Internal cache External bus frequency Memory Memory module connectors Memory module capacities Memory type Minimum memory Maximum memory BIOS address System Information System chipset Data bus width DRAM bus width Processor address bus width Flash EPROM Graphics bus ®...
  • Page 38 Expansion Card support Cards supported connector connector size connector data width (maximum) bus transfer rate PCI-X connectors connector size connector data width (maximum) bus transfer rate About Your Computer Desktop Mode: Slots 2-4 support full-length cards: • two PCI Express x16 slots •...
  • Page 39 Expansion PCI Express x8 wired as x4 (SLOT1_PCIE) connectors connector size connector data width (maximum) bus transfer rate PCI Express 2.0 x16 connector connector size connector data width (maximum) bus transfer rate Ports and Connectors External connectors Serial Parallel IEEE 1394 (optional) Network adapter PS/2 (keyboard and mouse) Audio...
  • Page 40 (continued) Ports and Connectors Serial ATA Internal USB Video Video type Audio Audio type Stereo conversion Drives Externally accessible Internally accessible Key Combinations or Controls and Lights Power control About Your Computer five 7-pin connectors one 10-pin connector for optional Media Card Reader (3.5-inch bay device) or secure boot device...
  • Page 41 Controls and Lights Power light Hard-drive access light Network integrity lights Activity light Diagnostic lights Standby power light Power DC power supply Wattage Heat dissipation Voltage Backup battery Front panel: green light—blinking green in sleep state; solid green for power-on state amber light—blinking amber indicates that an internal power problem might exist;...
  • Page 42 Physical Height Width Depth Weight Supported monitor weight (in desktop orientation) Environmental Temperature range Operating Storage Relative humidity (maximum) Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment) Operating Storage Maximum shock Operating Storage Altitude (maximum) Operating Storage About Your Computer 44.8 cm (17.6 inches)
  • Page 43 About Your Computer...
  • Page 44 About Your Computer...
  • Page 45: Advanced Features

    Control is provided to the administrator through system setup, Dell OpenManage™ IT Assistant, or Dell custom factory integration. LegacySelect allows administrators to electronically activate or deactivate connectors and media devices that include serial and USB connectors, a parallel connector, a floppy drive, PCI slots, and a PS/2 mouse.
  • Page 46 Connectivity Enabled/ Ethernet Connectivity Disabled For more information about Dell's ASF implementation, see the ASF User's Guide and the ASF Administrator's Guide, which are available on the Dell Support website at support.dell.com. Advanced Features Description The computer chassis has been opened or the chassis intrusion alert has been cleared.
  • Page 47: Dell Openmanage™ It Assistant

    DMI, and CIM industry standards. Dell OpenManage Client instrumentation, which is based on DMI and CIM, is available for your computer. For information on IT Assistant, see the Dell OpenManage IT Assistant User’s Guide available on the Dell Support website at support.dell.com.
  • Page 48 • Standby. In this sleep mode, power is reduced or turned off for many components. However, system memory remains active. NOTE: Hibernate mode is only supported on computers with 4-GB of RAM or less. Hibernate. This sleep mode reduces power consumption to a minimum by •...
  • Page 49: About Raid Configurations

    While there are many RAID configurations available in the computer industry for different types of uses, Dell offers RAID level 0, RAID level 1, or RAID level 5 on your Dell Precision computer.
  • Page 50: Raid Level 0

    Intel RAID configuration program. If you have three drives and two are in a RAID level 1 configuration, the third drive can be used as a spare drive for the RAID configuration (see "Creating a Spare Hard Drive" on page 60). A RAID level 5 array must be made up of three drives.
  • Page 51: Raid Level 1

    RAID Level 1 RAID level 1 uses a data-redundancy storage technique known as "mirroring." When data is written to the primary drive, the data is then duplicated—or mirrored—on the other drive. A RAID level 1 configuration sacrifices high-data access rates for its data redundancy advantages. segment 1 segment 2 segment 3...
  • Page 52 Since parity data is fairly small when compared to the size of the actual stored data, the equivalent of one hard drive can serve as a parity drive for any number of data-storing hard drives. However, not all of the parity data is put on the same drive.
  • Page 53: Configuring Your Computer For Raid

    Configuring Your Computer for RAID At some point you may want to configure your computer for RAID if you did not select a RAID configuration when you purchased your computer. You must have at least two hard drives installed in your computer to set up a RAID configuration.
  • Page 54 "Migrating to a RAID Level 0 Configuration" on page 57), a RAID level 1 configuration (see "Migrating to a RAID Level 1 Configuration" on page 58), or a RAID level 5 configuration (see "Migrating to a RAID Level 5 Configuration" on page 59). Create a new volume only when: •...
  • Page 55 Creating a RAID Level 1 Configuration NOTICE: When you perform this operation, all data on the RAID drives will be lost. NOTE: This procedure is only possible if you ordered your computer with a RAID configuration. 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode"...
  • Page 56 2 Click the Start button and point to Programs→ Intel(R) Matrix Storage Manager→ Intel Matrix Storage Console to launch the Intel Storage Utility. 3 If you do not see an Actions menu option, you have not yet set your computer to RAID-enabled mode (see "Setting Your Computer to RAID- Enabled Mode"...
  • Page 57 5 Click Finish to delete the volume. About Migrating to a RAID Configuration Migration is only possible from a factory-installed RAID configuration, if when you ordered your system it was configured for RAID and if you are migrating between certain RAID configurations. 2-drive RAID 0 2-drive RAID 0 Not applicable...
  • Page 58 Select the strip size closest to the size of the average file you want to store on the RAID volume. If you do not know the average file size, choose 128 KB as your strip size. 7 Select the appropriate strip size from the drop-down box, and then click Next.
  • Page 59 Select the hard drive that you want to use as your source hard drive (it should be the hard drive containing the data or operating system files that you want to keep on the RAID volume). 7 On the Select Source Hard Drive screen, double-click the hard drive from which you want to migrate, and click Next.
  • Page 60 8 On the Select Member Hard Drive screen, double-click the two or three drives to select the member drives that you want to use in the configuration, and click Next. 9 On the Specify Volume Size screen, select the volume size you want, and click Next.
  • Page 61: Intel ® Raid Option Rom Utility

    1 Click the Start button and point to Programs→ Intel(R) Matrix Storage Manager→ Intel Matrix Storage Console to launch the Intel Storage Utility. 2 Right-click the available hard drive to which you want to rebuild the RAID level 1 or 5 volume, and click Rebuild to this Disk. 3 You can use your computer while the computer is rebuilding the RAID level 1 or 5 volume.
  • Page 62 Select the strip size closest to the size of the average file that you want to store on the RAID volume. If you do not know the average file size, choose 128 KB as your strip size. 7 Press the up- and down-arrow keys to change the strip size and press .
  • Page 63 8 Press to create the volume. 9 Press to confirm that you want to create the RAID volume. 10 Confirm that the correct volume configuration is displayed on the main Intel RAID Option ROM utility screen. 11 Use the up- and down-arrow keys to select Exit and press . 12 Install the operating system (see "Reinstalling Windows XP or Windows Vista"...
  • Page 64 Deleting a RAID Volume NOTICE: When you perform this operation, all data on the RAID drives will be lost. NOTICE: If your computer currently boots to RAID and you delete the RAID volume in the Intel RAID Option ROM utility, your computer will become unbootable. 1 Press ...
  • Page 65: Setting Up Your Computer

    Setting Up Your Computer Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure: NOTICE: The operating temperature specifications indicated in this manual reflects the maximum ambient operating temperature.
  • Page 66 • If your computer is installed in a corner on a desk or under a desk, leave at least 5.1 cm (2 in) clearance from the back of the computer to the wall to permit the airflow required for proper ventilation. Setting Up Your Computer...
  • Page 67: Connecting To The Internet

    NOTICE: Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow impacts your computer’s performance, possibly causing it to overheat. Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. For further information on troubleshooting e-mail and internet problems, see "E-Mail and Internet Problems"...
  • Page 68: Setting Up Your Internet Connection

    • Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable (or satellite) modem connections. • Wireless LAN connections that provide Internet access using Bluetooth wireless technology. If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection.
  • Page 69: Transferring Information To A New Computer

    • If you have a disc, click Use the CD I got from an ISP. 5 Click Next. If you selected Set up my connection manually, continue to step 6. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP.
  • Page 70: Microsoft ® Windows ® Xp

    ® Microsoft Windows The Microsoft Windows XP operating system provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer data, such as: • E-mail messages • Toolbar settings • Window sizes •...
  • Page 71 3 On the Which computer is this? screen, click New Computer→ Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD→ Next. 5 When the Now go to your old computer screen appears, go to your old or source computer.
  • Page 72 Running the Files and Settings Transfer Wizard Without the Operating System Disc To run the Files and Settings Transfer Wizard without the Operating System disc, you must create a wizard disk that will allow you to create a backup image file to removable media. To create a wizard disk, use your new computer with Windows XP and perform the following steps: 1 Open the Files and Settings Transfer Wizard: click Start→...
  • Page 73: Microsoft Windows Vista

    #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Microsoft Windows Vista™ 1 Click the Windows Vista Start button and settings→...
  • Page 74: Surge Protectors

    Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector.
  • Page 75: Securing Your Computer

    Securing Your Computer Chassis Intrusion Detection CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic...
  • Page 76: Replacing The Chassis Intrusion Switch

    3 Connect your computer and devices to electrical outlets, and turn them Resetting the Chassis Intrusion Detector 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press immediately. Securing Your Computer...
  • Page 77: Security Cable Lock

    If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft your computer (see "Turning Off Your Computer" on page 151) and try again. 3 Enter the system setup program (see "System Setup" on page 89). 4 Press the down-arrow key to move to the Security option.
  • Page 78: Passwords

    security cable slot Passwords About Passwords NOTE: Passwords are disabled when you receive your computer. A primary (or system) password, an administrator password, and a hard drive password all prevent unauthorized access to your computer in different ways. The following table identifies types and features of passwords available on your computer.
  • Page 79: Using A Primary (Or System) Password

    • Ensure that people are not watching you when you type your password(s). If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 295). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.
  • Page 80 Option Settings You cannot change or enter a new system password if either of the following two options is displayed: Set — A system password is assigned. • • Disabled — The system password is disabled by a jumper setting on the system board.
  • Page 81 6 To confirm your password, type it a second time in the Confirm New Password field and press . 7 Press at the prompt. The system password setting changes to Set. 8 Exit the system setup program. Password protection takes effect when you restart the computer. Typing Your System Password When you start or restart your computer, the following prompt appears on the screen:...
  • Page 82: Using An Administrator Password

    2 If the Unlock Setup field is present: Use the arrow keys to navigate to the Unlock Setup field. Press to access the field. Type in the administrator password and press . 3 Use the arrow keys to navigate to the System Password field, and then press .
  • Page 83 Assigning an Administrator Password The administrator password can be the same as the system password. To escape from the field without assigning a system password, press at any time before you complete step 5. NOTE: If the two passwords are different, the administrator password can be used as an alternate system password.
  • Page 84: Disabling A Forgotten Password And Setting A New Password

    A change to Admin Password becomes effective immediately (no need to restart the computer). Operating Your Computer With an Administrator Password Enabled When you enter the system setup program (see "System Setup" on page 89), the Unlock Setup option is displayed. If you do not type the correct administrator password into the Unlock Setup field, the computer lets you view, but not modify, system setup options.
  • Page 85: Trusted Platform Module (Tpm)

    To secure your TPM data and encryption keys, follow the backup procedures documented in the Broadcom Secure Foundation Getting Started Guide. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data.
  • Page 86: Security Management Software

    Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature.
  • Page 87: If Your Computer Is Lost Or Stolen

    Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.
  • Page 88 Securing Your Computer...
  • Page 89: System Setup

    Certain changes can make your computer work incorrectly. Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear. 3 Once this F2 prompt appears, press immediately.
  • Page 90 System Displays the Computer name, BIOS Version number, BIOS System Info Date, Service Tag, Express Service Code, and Asset Tag. Displays the following information for the processor installed Processor in the system: Info Displays the amount of Installed Memory, Memory Speed, Memory Info Memory Channel Mode, and a description of the Memory Technology.
  • Page 91: Onboard Devices

    Enables and disables the floppy drives and sets read Diskette permission for the internal floppy drive. Off disables all Drive floppy drives. USB disables the internal diskette drive and (Internal enables a USB floppy drive, if the USB controller is enabled default) and a USB drive is connected.
  • Page 92 Enables (On) or disables (Off) the onboard audio controller. Integrated You can also select Auto to use the add-in Audio controller. Audio (On default) Enables or disables the internal USB controller. No Boot enables the controller but disables the ability to boot from a Controller USB device.
  • Page 93 This setting specifies which video controller is primary, PCI Primary or PEG. PEG is the appropriate setting for a PCI Express Video graphics card or cards. (PEG default) Performance Enables Intel SpeedStep the computer. This setting changes the processor power (Off default) consumption and frequency.
  • Page 94 HW Prefetch Optimization Security When an administrator password is being used, allows the Unlock Setup user access to modify system setup settings. Enter the (Locked administrator password at the prompt to unlock system setup. default) If the correct password is not entered here, the user can view but not modify system setup fields.
  • Page 95 Enables or disables the Trusted Platform Module security TPM Security device. (Off default) Enables or disables Execute Disable memory protection Execute technology. Disable (On default) ® Activates or disables the BIOS module interface of the Computrace optional Computrace service from Absolute Software. Power Management Determines how the system responds when AC power is re- AC Recovery...
  • Page 96 This option allows the system to power up when a Network Remote Interface Controller (NIC) or Remote Wakeup-capable modem Wakeup receives a wake up signal. (Off On is the default setting. On w/ Boot to NIC will allow the default) computer to attempt to boot from a network prior to using the boot sequence.
  • Page 97: Boot Menu

    When enabled, this feature reduces computer startup time by Fast Boot bypassing some compatibility steps. Off does not skip any (On default) steps during computer startup. On starts the system more quickly. Determines the functionality of the numeric keys on the right Numlock Key side of your keyboard.
  • Page 98: Option Settings

    Option Settings • Onboard or USB Floppy Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no floppy drive installed in the computer, the computer generates an error message.
  • Page 99: Changing Boot Sequence For Future Boots

    4 Use the up- and down-arrow keys to navigate to Boot Device Menu, then press to select the option. 5 The Boot Device Menu appears, listing all available boot devices. 6 Use the up- and down-arrow keys to navigate to the device (that is to be used for the current boot only).
  • Page 100 Floppy Drive 1 In system setup, set the Diskette Drive option to USB. 2 Save your changes and exit system setup. 3 Connect the USB floppy drive, insert bootable media, and re-boot the system. 4 See "Selecting the Boot Device for the Current Boot" on page 98. System Setup...
  • Page 101: Clearing Forgotten Passwords

    Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the NOTICE: This process erases both the system and the administrator passwords. 1 Follow the procedures in "Before You Begin" on page 151. Jumper Setting PSWD...
  • Page 102 2 Remove the computer cover (see "Removing the Computer Cover" on page 153). 3 Locate the 2-pin password jumper (PSWD) on the system board, and remove the jumper plug; set the plug aside. For help locating the jumper, see "System Board Components" on page 28. NOTE: When you receive your computer, the password jumper plug is on the password jumper.
  • Page 103: Clearing Cmos Settings

    The BIOS may require flashing when an update is available or when replacing the system board. 1 Turn on the computer. 2 Locate the BIOS update file for your computer at the Dell Support website at support.dell.com. 3 Click Download Now to download the file.
  • Page 104 5 Click Save this program to disk, and then click OK. The Save In window appears. 6 Click the down arrow to view the Save In menu, select Desktop, and then click Save. The file downloads to your desktop. 7 Click Close when the Download Complete window appears. The file icon appears on your desktop and is titled the same as the downloaded BIOS update file.
  • Page 105: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
  • Page 106 2 With a soft, lint-free cloth, gently wipe the bottom of the disk (the unlabeled side) in a straight line from the center to the outer edge of the disk. For stubborn dirt, try using water or a diluted solution of water and mild soap.
  • Page 107: Troubleshooting

    If an error message occurs in a program, see the program’s documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Battery Problems...
  • Page 108 ® ® Windows — See "Dell Diagnostics" on page 136. — — The optical drive must receive a steady stream of data I N D O W S B E F O R E W R I T I N G T O A D I S K XP and Microsoft Windows Vista™...
  • Page 109: E-Mail And Internet Problems

    Hard drive problems — H E C K I S K Windows XP: Click Start and click My Computer. Right-click Local Disk C:. Click Properties→ Tools→ Check Now. Click Scan for and attempt recovery of bad sectors and click Start. Windows Vista: Start and click Computer.
  • Page 110: Error Messages

    • If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, bypass them and use the telephone to connect the modem directly to the telephone wall jack. If you are using a line that is 3 meters (10 feet) or more in length, try a shorter one.
  • Page 111: Ieee 1394 Device Problems

    — Remove the floppy disk from the floppy drive and L O S E S O M E P R O G R A M S A N D T R Y — Contact Dell (see "Contacting Dell" on Product Information Guide...
  • Page 112: Keyboard Problems

    F Y O U H A V E P R O B L E M S W I T H A "Contacting Dell" on page 295). F Y O U H A V E P R O B L E M S W I T H A N Contact the IEEE 1394 device manufacturer.
  • Page 113 The computer does not start up H E C K T H E D I A G N O S T I C L I G H T S N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding NOTICE:...
  • Page 114: Memory Problems

    Start → Control Panel→ Programs→ Use an older program with this Click version of Windows. In the welcome screen, click Next. Follow the instructions on the screen. A solid blue screen appears U R N T H E C O M P U T E R O F F key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.
  • Page 115: Mouse Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 136). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...
  • Page 116: Network Problems

    Windows Vista: Start → Control Panel→ Hardware and Sound→ Mouse. Click Adjust the settings as needed. E I N S T A L L T H E M O U S E D R I V E R U N T H E A R D W A R E Hardware Problems in the Microsoft Operating Systems"...
  • Page 117: Printer Problems

    • Reseat the power cable in the power connector on the back of the computer and the electrical outlet. • Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any power strips being used are plugged into an electrical outlet and are turned on.
  • Page 118: Scanner Problems

    • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer. E S T T H E E L E C T R I C A L O U T L E T testing it with another device, such as a lamp.
  • Page 119: Sound Problems

    E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y Windows XP: Click Start→ Control Panel→ Printers and Other Hardware→ Scanners and Cameras.
  • Page 120 Troubleshooting...
  • Page 121: Troubleshooting Tools

    If the power light is off, ensure that the computer is connected to a working electrical outlet and then press the power button. If the problem is still not resolved, contact Dell for technical assistance (see "Contacting Dell" on page 295).
  • Page 122 Ensure that the processor is executing. seated correctly and restart the computer (see "Processor" on page 179). If the problem is still not resolved, contact Dell for technical assistance (see "Contacting Dell" on page 295). A possible power Perform the procedure in supply or power cable "Power Problems"...
  • Page 123: Diagnostic Light Codes During Post

    Light Pattern Problem Description A possible processor failure has occurred. Problem Description Suggested Resolution A possible system Contact Dell for technical board failure has assistance (see "Contacting occurred. Dell" on page 295). A possible system Contact Dell for technical board failure has assistance (see "Contacting...
  • Page 124 (see "Troubleshooting Software and Hardware Problems in the ® ® Microsoft Windows XP and Microsoft Windows Vista™ Operating Systems" on page 143). If the problem persists, contact Dell for technical assistance (see "Contacting Dell" on page 295).
  • Page 125 If the problem persists or the computer has integrated graphics, contact Dell for technical assistance (see "Contacting Dell" on page 295). Reseat all power and data cables and restart the computer.
  • Page 126 Press to boot to the operating system. Run the Dell Diagnostics (see "Dell Diagnostics" on page 136). If the memory module passes, shut down the computer (see "Turning Off Your Computer"...
  • Page 127 When the defective memory module is identified, contact Dell for a replacement (see "Contacting Dell" on page 295). Contact Dell for technical assistance (see "Contacting Dell" on page 295). • Ensure that no special memory module/memory connector placement requirements exist (see "Memory"...
  • Page 128 "Troubleshooting Software and Hardware Problems in the ® ® Microsoft Windows XP and Microsoft Windows Vista™ Operating Systems" on page 143). If the problem persists, contact Dell (see "Contacting Dell" on page 295). Watch your monitor for on- screen messages.
  • Page 129: Beep Codes

    If your computer beeps during start-up: 1 Write down the beep code on the "Diagnostics Checklist" on page 294. 2 Run the Dell Diagnostics (see "Dell Diagnostics" on page 136) to identify a more serious cause. 3 Contact Dell for technical assistance (see "Contacting Dell" on page 295).
  • Page 130: Error Messages

    Code Cause 3-3-2 Invalid NVRAM configuration 3-3-4 Video Memory Test failure 3-4-1 Screen initialization failure 3-4-2 Screen retrace failure 3-4-3 Search for video ROM failure 4-2-1 No timer tick 4-2-2 Shutdown failure 4-2-3 Gate A20 failure 4-2-4 Unexpected interrupt in protected mode 4-3-1 Memory failure above address 0FFFFh 4-3-3...
  • Page 131 LERT REVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT HELP IN RESOLVING THIS PROBLEM — Contact Dell and report the checkpoint code (nnnn) to the support UPPORT technician (see "Contacting Dell" on page 295). LERT...
  • Page 132 — See "Drive Problems" on page 107. — See "Lockups and Software Problems" on page 112. — See "Drive Problems" on page 107. — Run the Dell Diagnostics. See (see "Dell — Slide the write-protect notch to the open position. — —...
  • Page 133: Configuration Information

    — Insert a bootable floppy disk, CD, or other bootable NSERT BOOTABLE MEDIA media. NVALID CONFIGURATION INFORMATION setup program (see "System Setup" on page 89) and correct the computer configuration information. —See "Keyboard Problems" on page 112. EYBOARD FAILURE EMORY ADDRESS LINE FAILURE AT Problems"...
  • Page 134 Troubleshooting Tools — Enter system setup and ensure that the DISK DRIVE — Run the Dell Diagnostics (see "Dell Diagnostics" on — Replace the floppy disk with one that has a LOSE SOME PROGRAMS AND TRY AGAIN — Contact Dell (see "Contacting Dell" on page 295).
  • Page 135 • If a large number of sectors are defective, back up the data (if possible), and then reformat the floppy disk or hard drive. — See "Drive Problems" on page 107. EEK ERROR — Run the Dell Diagnostics. See (see "Dell Diagnostics" on HUTDOWN FAILURE page 136). DAY CLOCK STOPPED —...
  • Page 136: Dell Diagnostics

    When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 112 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin.
  • Page 137: Starting The Dell Diagnostics From Your Hard Drive

    Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities disc. Starting the Dell Diagnostics From Your Hard Drive 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately.
  • Page 138: Dell Diagnostics Main Menu

    6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
  • Page 139 4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities disc, remove the disc. 5 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
  • Page 140 Troubleshooting Tools...
  • Page 141: Reinstalling Software

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities disc may contain drivers for operating systems that are not on your computer.
  • Page 142: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities disc provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...
  • Page 143: Troubleshooting Software And Hardware Problems In

    NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties.
  • Page 144: Restoring Your Operating System

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore Windows XP:...
  • Page 145 1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. 2 Click either Restore my computer to an earlier time or Create a restore point. 3 Click Next and follow the remaining on-screen prompts. Windows Vista: 1 Click Start 2 In the Start Search box, type System Restore and press . NOTE: The User Account Control window may appear.
  • Page 146: Using Dell™ Pc Restore And Dell Factory Image Restore

    If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
  • Page 147 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
  • Page 148 7 Click Finish to close the PC Restore Removal window and restart the computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press several times to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer.
  • Page 149: Using The Operating System Disc

    NOTE: The Dell Drivers and Utilities disc contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities disc to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the disc, the Dell Drivers and Utilities disc and Operating System disc may not ship with your computer.
  • Page 150 NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.
  • Page 151: Adding And Replacing Parts

    You have performed the steps in "Turning Off Your Computer" on page 151 and "Before Working Inside Your Computer" on page 152. • You have read the safety information in the Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.
  • Page 152: Before Working Inside Your Computer

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself.
  • Page 153: Removing The Computer Cover And Front Panel

    NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 3 Disconnect all telephone or network cables from the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you service the computer.
  • Page 154 1 cover latch release 3 cover hinges 5 Locate the three hinge tabs on the edge of the computer. 6 Grip the sides of the computer cover and pivot the cover up, using the hinges as leverage points. 7 Release the cover from the hinge tabs and set it aside in a secure location. NOTICE: The computer cooling system cannot function properly while the computer cover is not installed.
  • Page 155: Removing The Front Panel

    Removing the Front Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
  • Page 156: Rotating The Hard Drive Carrier Out Of The Computer

    4 Slide the front panel toward the top of the computer and then lift to remove the panel from the computer. Rotating the Hard Drive Carrier Out of the Computer 1 Disconnect either side of the P3 power-cable bundle that is attached to the card retention mechanism: press the release latch on the P3 power-cable bundle connectors beside the power supply and pull the two connectors apart.
  • Page 157 3 Press down against the card retention mechanism until it clicks into place, locked against the hard-drive carrier. Adding and Replacing Parts...
  • Page 158: Replacing The Front Panel And Computer Cover

    4 Grasp the handle on the hard-drive carrier and rotate the carrier out of the chassis so that it is at an angle of less than 180 degrees from its original position. Replacing the Front Panel and Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the CAUTION:...
  • Page 159: Rotating The Hard-Drive Carrier Back Into The Computer

    Rotating the Hard-Drive Carrier Back into the Computer 1 Grasp the handle on the hard-drive carrier and rotate the carrier back into the chassis until the metal tabs on each side of the carrier are seated, securing the carrier. 1 rotatable hard-drive carrier 3 card-retention mechanism 2 Pull up on the card retention mechanism to release it from the hard-drive carrier.
  • Page 160: Replacing The Front Panel

    1 card-retention mechanism 3 rotatable hard-drive carrier 3 Rotate the card retention mechanism back into its original position; push its tip so that its tab clicks into place. 4 Reconnect both sides of the P3 power-cable bundle that is attached to the card retention mechanism.
  • Page 161: Replacing The Computer Cover

    1 front-panel release lever 2 Pull the front-panel release lever, and slide the panel to the right to engage and secure the front panel. Replacing the Computer Cover NOTICE: The computer cooling system cannot function properly while the computer cover is not installed. Do not attempt to boot the computer before replacing the computer cover.
  • Page 162 Align the computer cover with the tabs on the computer base. Pivot the cover down and gently press the cover until it clicks into place. Ensure that the cover is locked. If not, repeat all of step 3. 1 computer cover NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
  • Page 163: I/O Panel

    7 If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector. I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the Product Information Guide safety instructions in the CAUTION: To guard against electrical shock, always unplug your computer from...
  • Page 164: I/O-Panel Components

    I/O-Panel Components 1 USB ports 3 headphone connector 5 front-panel thermal diode connector NOTE: The front-panel thermal diode cable must be installed in this connector at all times while your computer is running or thermal problems may result. Adding and Replacing Parts 2 diagnostic, hard-drive access, and network integrity lights 4 microphone connector...
  • Page 165: Removing The I/O Panel

    Removing the I/O Panel 1 Follow the procedures in "Before You Begin" on page 151. 2 Remove the computer cover (see "Removing the Computer Cover" on page 153). 3 Rotate the hard-drive carrier out of the computer (see "Rotating the Hard Drive Carrier Out of the Computer"...
  • Page 166 6 Press the tab between the card fan and the front fan towards the card fan as you lift it up and out of the computer. NOTICE: Carefully note the routing of each cable before you disconnect it, so that you are sure to re-route cables correctly.
  • Page 167: Replacing The I/O Panel

    Replacing the I/O Panel NOTICE: Ensure that you replace all cables originally attached to the I/O panel or you may experience computer problems. 1 Follow "Removing the I/O Panel" on page 165 in reverse order. Power Supply Power Supply DC Connector Pin Assignments Adding and Replacing Parts...
  • Page 168 DC Power Connectors P1 13 14 15 16 17 18 19 20 21 22 23 24 Adding and Replacing Parts 1 power supply screws (4) 9 10 11 12...
  • Page 169 Pin Number Signal name 3.3 V 3.3 V 3.3 V 5VSB 12 VD OPEN 3.3 VSE 3.3 V 12 VD PSON 12 VD FAN FAULT 18-AWG Wire Orange Orange Orange Black Gray Purple Black Blue Yellow/ White Black Orange Orange Yellow/ White Green Yellow/ White...
  • Page 170 DC Power Connectors P2 11 12 13 14 15 66 Pin Number Signal Name 12 VC 12 VC 12 VA 12 VA 12 VB 12 VB 12 VC 12 VA 12 VB OPEN Adding and Replacing Parts 67 68 69 20 18-AWG Wire Blue/White Blue/White...
  • Page 171 DC Power Connector P3 10 11 12 Pin Number Signal name 12 VC 12 VC 3.3 V 12 VC DC Power Connector P5 18-AWG Wire Black Blue/White Blue/White Black Black Orange Blue/White Black Black Adding and Replacing Parts...
  • Page 172 Pin Number Signal name 12 VD 12 VD 12 VD DC Power Connector P6 Pin Number Signal name 12 VE 12 VE 12 VE DC Power Connector FD5 Adding and Replacing Parts 18-AWG Wire Yellow/White Yellow/White Yellow/White Black Black Black 18-AWG Wire Blue/Yellow Blue/Yellow...
  • Page 173 Pin Number Signal name 12 VC DC Power Connector Bay 1 (PATA) Pin Number Signal name 12 VC DC Power Connectors Bays 1, 2, and 3 (SATA) Pin Number Signal name 3.3 V 12 VC 18-AWG Wire Black Black Blue/White 18-AWG Wire Blue/White Black...
  • Page 174: Removing The Power Supply

    Removing the Power Supply CAUTION: Before performing any of the procedures in this section, follow the safety instructions in the CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
  • Page 175 1 power supply screws (4) 2 power cable harness connector 5 Slide the power supply toward the front of the computer by approximately one inch. 6 Lift the power supply out of the computer. Adding and Replacing Parts...
  • Page 176: Replacing The Power Supply

    Replacing the Power Supply 1 Slide the power supply into place. 2 Replace the four screws that secure the power supply to the back of the computer chassis. 3 Reconnect the DC power cables. 4 On the desktop computer, reattach the power cables to the side of the hard drive.
  • Page 177: Replacing The Battery

    The battery may need replacing if you have repeatedly reset the time and date information after turning on the computer or if one of the following messages appear: Time-of-day not set - please run SETUP program Invalid configuration information - please run SETUP program Strike the F1 key to continue, F2 to run the setup utility...
  • Page 178 NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.
  • Page 179: Processor

    11 Replace the computer cover (see "Replacing the Computer Cover" on page 161). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 12 Connect your computer and devices to electrical outlets, and turn them 13 Enter the system setup program (see "System Setup"...
  • Page 180 NOTE: To loosen the four captive screws on the sides of the heat-sink assembly, you need a long Phillips screwdriver. 5 Loosen the four captive screws on the sides of the heat-sink assembly. CAUTION: The heat-sink assembly may become very hot during normal operation. Ensure that it has had sufficient time to cool before you touch it.
  • Page 181 If you are installing a processor upgrade kit from Dell, return the original heat-sink assembly and processor to Dell in the same package in which your replacement kit was sent. If you are not installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you install your new processor.
  • Page 182 1 processor cover 3 socket NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 8 Gently remove the processor from the socket. 9 If you are installing a new processor, leave the release lever extended in the release position so that the socket is ready for the new processor.
  • Page 183: Installing The Processor

    Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 1 Follow the procedures in "Before You Begin"...
  • Page 184 1 processor cover 3 socket 8 Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket. 9 Align the pin-1 corners of the processor and socket. Adding and Replacing Parts 2 processor 4 release lever...
  • Page 185 center cover latch front alignment notch rear alignment notch NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor. 10 Set the processor lightly in the socket and ensure that the processor is positioned correctly.
  • Page 186 NOTICE: If you are not installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you replace the processor. If you installed a processor replacement kit from Dell, return the original heat-sink assembly and processor to Dell in the same package in which your replacement kit was sent.
  • Page 187: Memory

    "Specifications" on page 36. NOTICE: Before you install new memory modules, download the most recent BIOS for your computer from the Dell Support website at support.dell.com. NOTE: Memory purchased from Dell is covered under your computer warranty. Fully Buffered DIMM (FBD) Memory Overview For optimal performance, fully buffered DIMMs (FBDs) should be installed in matched sets of four.
  • Page 188: Addressing Memory With 4-Gb Or Greater Configurations (32-Bit Operating Systems Only)

    1 fully buffered DIMM Memory Installation Fully buffered DDR2 memory modules can also be installed in pairs of two; in this case, the computer will continue to operate, but with a slight reduction in performance. The pairs must be matched in size, rank, and organization. Install memory modules in order of their labels on the system board;...
  • Page 189: Removing Memory

    Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.
  • Page 190: Installing Memory

    1 Follow the procedures in "Before You Begin" on page 151. 2 Remove the computer cover (see "Removing the Computer Cover" on page 153). 3 Rotate the hard-drive carrier out of the computer (see "Rotating the Hard- Drive Carrier Back into the Computer" on page 159). CAUTION: Fully-buffered memory modules may become very hot during normal operation.
  • Page 191 1 Follow the procedures in "Before You Begin" on page 151. NOTICE: Before you install new memory modules, download the most recent BIOS for your computer from the Dell Support website at support.dell.com. 2 Remove the computer cover (see "Removing the Computer Cover" on page 153).
  • Page 192 1 cutouts (2) 3 notch NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 7 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
  • Page 193: Cards

    13 When the Installed Memory total is correct, press to exit system setup. 14 Run the Dell Diagnostics (see "Dell Diagnostics" on page 136) to verify that the memory modules are operating properly. Cards CAUTION:...
  • Page 194: Installing An Expansion Card

    Desktop Mode: Slots 2-4 support full-length cards (1 PCI Express x16 slot, one PCI Express x8 slot, and one PCI slot), and slots 1, 5, and 6 support half- length cards (2 PCI-X slots, and 1 PCI Express x8 slot). Tower Mode: Slots 2-5 support full-length cards (1 PCI-X slot, one PCI Express x8 slot, 1 PCI Express x16 slot, and one PCI slot), and slots 1 and 6 support half-length cards (1 PCI-X slot and 1 PCI Express x8 slot).
  • Page 195 1 card retention door 2 release tab 5 If you are installing a new card, remove the filler bracket to create a card- slot opening. Then continue with step 7. Adding and Replacing Parts...
  • Page 196 1 release tab 3 alignment bar 5 filler bracket NOTICE: Ensure that you release the securing tab to unseat the card. If the card is not removed correctly, the system board may be damaged. Adding and Replacing Parts 2 card retention door 4 alignment guide NOTE: For extra security, remove the alignment...
  • Page 197 6 If you are replacing a card that is already installed in the computer, remove the card: If necessary, disconnect any cables connected to the card. If the card is full-length, press the release tab on the end of the alignment guides on the fan case.
  • Page 198 card fully seated bracket within slot 11 Before you close the card retention door, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide.
  • Page 199 1 card retention door 12 Rotate the card retention door until it snaps into place. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
  • Page 200 Pull up to free the card retention mechanism from the hard-drive carrier. Find the removable card-retention device (if installed) located at the base of the card retention mechanism, beside the hard-drive carrier. Grasp the removable card retention device between your thumb and forefinger and press the tip in as you pull to slide the removable device from the card-retention mechanism.
  • Page 201: Removing An Expansion Card

    Enter the system setup program (see "System Setup" on page 89), select Integrated Audio, and then change the setting to Off. Connect external audio devices to the sound card’s connectors. Do not connect external audio devices to the microphone, speaker/headphone, or line-in connectors on the back panel. 19 If you installed a network adapter card and want to disable the integrated network adapter: Enter the system setup program (see "System Setup"...
  • Page 202 1 release tab 3 alignment bar 5 filler bracket 5 Remove the card: If necessary, disconnect any cables connected to the card. Adding and Replacing Parts card retention door alignment guide NOTE: For extra security, remove the alignment guide (an upside-down screw) and screw it in right side up to secure a card.
  • Page 203 If the card is full-length, press the release tab on the end of the alignment guides on the fan case. If the connector has a release tab, press the release tab as you grasp the card by its top corners, and ease it out of its connector. 6 If you are removing the card permanently, install a filler bracket in the empty card-slot opening.
  • Page 204 1 card retention door 8 Rotate the card retention door until it snaps into place. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
  • Page 205: Drives

    11 Rotate the hard-drive carrier back into place (see "Rotating the Hard Drive Carrier Out of the Computer" on page 156). NOTICE: To connect a network cable, first plug the cable into the network device and then plug the cable into the computer. 12 Replace the computer cover (see "Replacing the Computer Cover"...
  • Page 206: Desktop Computer Drives

    upper 5.25-inch drive bay (holds an optical drive) FlexBay (holds optional third hard drive, floppy drive, or Media Card Reader) Desktop Computer Drives Possible fully-populated computer configurations: • Up to three SATA hard drives or two (internal) SAS and one SATA hard drive, one optical drive, and one floppy drive or Media Card Reader •...
  • Page 207 upper 5.25-inch drive bay (holds an optical drive) rotatable hard-drive carrier (holds two SAS or SATA drives) About the Metal Shields Present in Some Drive Configurations In certain computer configurations, metal shields are present in the drive bays of your computer. If metal shields are present in your computer configuration, they are essential and must be installed in the appropriate bays at all times.
  • Page 208 If a metal shield is not installed in any of these cases, your computer may not function properly. Contact Dell if you need an extra shield (see "Contacting Dell" on page 295).
  • Page 209 General Drive Installation Guidelines NOTICE: If metal shields are present in your computer configuration, they must be installed at all times while your computer is in use or your computer may not function properly. When you install a drive, you connect two cables—a DC power cable from the power supply and a data cable—to the back of the drive.
  • Page 210 SATA Data Cable Connectors SATA data cable SATA drive Adding and Replacing Parts SATA connector on system board SATA data cable...
  • Page 211 SAS Data Cable Connectors SAS data cable SAS connector power cable SAS drive Adding and Replacing Parts...
  • Page 212: Controller Card Data Cable Connectors

    SAS connector Hard Drive NOTICE: It is recommended that you only use SAS cables purchased from Dell. Cables purchased elsewhere are not guaranteed to work with Dell computers. Removing a Hard Drive from the Rotatable Carrier (Tower or Desktop Computer)
  • Page 213 3 Remove the computer cover (see "Removing the Computer Cover" on page 153). NOTICE: If only one hard drive is to be installed, it should be connected to the SATA0 connector on the system board. 4 Disconnect the hard drive power cable from the hard drive that you are removing.
  • Page 214 If you are going to install a replacement drive, see "Installing a Hard Drive into the Rotatable Carrier (Tower or Desktop Computer)" on page 215. blue tabs (2) secondary hard drive bay 8 Ensure that all connectors are properly cabled and firmly seated. 9 Rotate the hard-drive carrier back into place (see "Rotating the Hard-Drive Carrier Back into the Computer"...
  • Page 215 Installing a Hard Drive into the Rotatable Carrier (Tower or Desktop Computer) CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  • Page 216 drive NOTICE: SAS drives and SATA drives cannot be mixed in the rotatable hard-drive carrier. The drives in the hard-drive carrier must both be either SATA or SAS hard drives. 9 Slide the hard drive into the hard-drive bay until it clicks securely into place.
  • Page 217 P3 power connector hard-drive power cable NOTICE: If only one hard drive is to be installed, it should be connected to the SATA0 connector on the system board. 12 Ensure that all connectors are properly cabled and firmly seated. 13 Rotate the hard-drive carrier back into place (see "Rotating the Hard-Drive Carrier Back into the Computer"...
  • Page 218 See the documentation for your operating system for instructions. 20 Test the hard drive. See "Dell Diagnostics" on page 136 for instructions. 21 If the drive you just installed is the primary drive, install your operating system on the hard drive.
  • Page 219 NOTICE: If metal shields are present in your computer configuration, they must be installed at all times while your computer is in use or your computer may not function properly. 5 If metal shields are present in your computer (see "About the Metal Shields Present in Some Drive Configurations"...
  • Page 220 sliding-plate lever power cable SATA connector on system board 7 Disconnect the data cable from the back of the hard drive and from the connector on the system board. If it is connected to a card and you will not be reinstalling the drive, route the data cable to the side.
  • Page 221 10 If you are not installing another drive in the drive bay, and If metal shields are present in your computer (see "About the Metal Shields Present in Some Drive Configurations" on page 207), reinstall the vented metal insert over the FlexBay and the empty space beneath it. Insert the metal insert’s two upper screws and its two lower screws into the corresponding slots inside the FlexBay.
  • Page 222 NOTE: The screws installed in the following step must be installed in the front four screw holes in order for the drive to be installed. 2 Install 4 screws in the front four holes on the sides of the drive, if they are not already installed.
  • Page 223 sliding-plate lever 10 Connect a power cable to the back of the hard drive. 11 Connect a data cable to the back of the hard drive and, if it is a SATA drive, connect the other end to the SATA_2 connector on the system board.
  • Page 224: More Information

    sliding-plate lever power cable SATA connector on system board NOTICE: If metal shields are present in your computer configuration, they must be installed at all times while your computer is in use or your computer may not function properly. 12 If metal shields are present in your computer, install the vented metal insert over the FlexBay and the empty space beneath it (see "About the Metal Shields Present in Some Drive Configurations"...
  • Page 225 See the documentation for your operating system for instructions. 22 Test the hard drive. See "Dell Diagnostics" on page 136 for instructions. 23 If the drive you just installed is the primary drive, install your operating system on the hard drive.
  • Page 226 2 Remove the computer cover (see "Removing the Computer Cover and Front Panel" on page 153). 3 Remove the drive panel (see "Removing the Drive Panel" on page 233). 4 Pull the desktop drive retention insert out by the handle and set it aside in a safe place.
  • Page 227 6 Disconnect the data cable from the back of the hard drive and from the connector on the system board. 7 Slide the hard-drive carrier out of the 5.25-inch drive bay. desktop drive retention insert 8 Press the blue tabs on each side of the hard-drive bracket toward each other and slide the drive out of the hard-drive carrier.
  • Page 228 Then, if metal shields are present in your computer (see "About the Metal Shields Present in Some Drive Configurations" on page 207), install the 5.25-inch metal shield in its place: align its screws in the metal rails and push the shield back until it clicks into place. 12 If you are installing another drive in the optical drive bay, see the appropriate procedure.
  • Page 229 1 desktop drive-retention insert 6 If another device is installed in the optical drive bay, remove that device (see "Removing an Optical Drive (Desktop Computer)" on page 274). NOTICE: If metal shields are present in your computer configuration, they must be installed at all times while your computer is in use or your computer may not function properly.
  • Page 230 hard drive hard-drive bracket 9 Slide the hard drive in the hard-drive bracket into the hard-drive carrier. hard-drive carrier SATA hard drive in hard-drive bracket 10 Slide the hard-drive carrier into the 5.25-inch drive bay until it is securely seated. Adding and Replacing Parts...
  • Page 231 1 desktop drive-retention insert 11 Replace the desktop drive retention insert and fold down its handle. 12 Connect a power cable to the hard drive. optional third SATA hard drive in hard- drive carrier Adding and Replacing Parts...
  • Page 232 power cable SATA connector on system board 13 Connect the data cable to the back of the drive and to the connector on the system board. 14 Ensure that all connectors are properly cabled and firmly seated. 15 Reinstall the drive panel (see "Replacing the Drive Panel" on page 237). 16 Replace the computer cover (see "Replacing the Computer Cover"...
  • Page 233: Drive Panels

    NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 17 Connect the computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation.
  • Page 234 Tower Orientation 1 drive panel 2 sliding plate 3 sliding plate lever Adding and Replacing Parts...
  • Page 235 Desktop Orientation 1 sliding plate 3 drive panel 4 Pivot the drive panel outward and lift it from its side hinges. 5 Set the drive panel aside in a secure location. Removing a Drive-Panel Insert NOTICE: Drive-panel inserts may contain screws on the inside. You can attach the screws to new drives that do not have any screws.
  • Page 236 NOTICE: To avoid breaking the drive-panel insert tab, do not pull the insert more than approximately 1 cm (½ inch) away from the drive panel before sliding the tab out of the slot. 4 Pinch the drive-panel insert release tabs and rotate the insert just enough to free the release tabs.
  • Page 237 1 drive panel 3 drive-panel insert release tabs (2) 2 Pinch the drive-panel insert release tabs together and rotate the drive- panel insert into place. 3 Ensure that the drive-panel insert is correctly seated in the drive panel. Replacing the Drive Panel 1 Follow the procedures in "Before You Begin"...
  • Page 238 Tower Orientation 1 drive-panel tabs 2 drive panel Adding and Replacing Parts...
  • Page 239: Floppy Drive

    Desktop Orientation 1 drive panel 2 Align the drive panel tabs with the side-door hinges. 3 Rotate the drive panel toward the computer until it snaps into place on the drive panel. 4 Replace the front panel (see "Replacing the Front Panel" on page 160). 5 Replace the computer cover (see "Replacing the Computer Cover"...
  • Page 240 NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer. NOTE: If you are adding a floppy drive to your tower computer, see "Installing a Floppy Drive (Tower Computer)"...
  • Page 241 sliding-plate lever power cable 6 Slide the sliding-plate lever to the right to release the shoulder screw and slide the drive out of the FlexBay. data cable floppy-drive connector (DSKT on system board) Adding and Replacing Parts...
  • Page 242 sliding-plate lever NOTICE: If metal shields are present in your computer configuration, they must be installed at all times while your computer is in use or your computer may not function properly. 7 If you are not installing another drive in the FlexBay and metal shields are present in your computer (see "About the Metal Shields Present in Some Drive Configurations"...
  • Page 243 9 Reinstall the drive panel (see "Replacing the Drive Panel" on page 237). 10 Ensure that all connectors are properly cabled and firmly seated. 11 Replace the computer cover (see "Replacing the Computer Cover" on page 161). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
  • Page 244 floppy drive screws (4) 8 Gently slide the drive into the FlexBay until you hear a click or feel the drive securely installed. Adding and Replacing Parts...
  • Page 245 sliding-plate lever 9 Attach the power and data cables to the floppy drive. 10 Connect the other end of the data cable to the system board connector labeled "DSKT." To locate the system board connector, see "System Board Components" on page 28. data cable floppy-drive system board connector (DSKT on system...
  • Page 246 16 Enter the system setup program (see "System Setup" on page 89) and select the appropriate Diskette Drive option. 17 Verify that your computer works correctly by running the Dell Diagnostics. See "Dell Diagnostics" on page 136. Removing a Floppy Drive (Desktop Computer) 1 Follow the procedures in "Before You Begin"...
  • Page 247 power cable floppy-drive connector (DSKT on system board) 6 Pull the desktop drive retention insert by the handle and set it aside in a safe place. data cable Adding and Replacing Parts...
  • Page 248 drive retention insert 7 Remove the floppy drive from the FlexBay. 8 If you are not installing another drive in the FlexBay, and metal shields are present in your computer (see "About the Metal Shields Present in Some Drive Configurations" on page 207), install the vented metal insert over the FlexBay and the empty space beneath it: Holding the metal insert at an angle, insert its two upper screws into the slot that runs along the inside of the FlexBay.
  • Page 249 FlexBay 9 If you are installing another drive in the FlexBay, see the appropriate installation instructions in this section. 10 Replace the desktop drive retention insert and fold down its handle. 11 Reinstall the drive panel (see "Replacing the Drive Panel" on page 237). 12 Ensure that all connectors are properly cabled and firmly seated.
  • Page 250 Installing a Floppy Drive (Desktop Computer) 1 Follow the procedures in "Before You Begin" on page 151. 2 Remove the computer cover (see "Removing the Computer Cover" on page 153). 3 Remove the drive panel (see "Removing the Drive Panel" on page 233). 4 Pull the desktop drive retention insert by the handle and set it aside in a safe place.
  • Page 251 6 If the FlexBay is not populated and metal shields are present in your computer (see "About the Metal Shields Present in Some Drive Configurations" on page 207), remove the vented metal insert: Pull the vented metal insert forward until its surface is flush with that of the surrounding chassis.
  • Page 252 8 If no screws are attached to the drive, remove the shoulder screws from the inside of the drive panel and attach the screws to the new drive. drive 9 Gently slide the drive into the FlexBay until you hear a click or feel the drive securely installed.
  • Page 253 power cable floppy-drive connector (DSKT on system board) 12 Replace the desktop drive retainer insert and fold the handle down. 13 Check all cable connections, and fold cables out of the way to allow for airflow between the fan and cooling vents. 14 Reinstall the drive panel (see "Replacing the Drive Panel"...
  • Page 254: Media Card Reader

    18 Enter the system setup program (see "System Setup" on page 89) and select the appropriate Diskette Drive option. 19 Verify that your computer works correctly by running the Dell Diagnostics. See "Dell Diagnostics" on page 136 for instructions. Media Card Reader...
  • Page 255 sliding-plate lever Media Card Reader connector (USB on system board) 6 Slide the sliding-plate lever to the right to release the shoulder screw and slide the reader out of the FlexBay. interface cable Media Card Reader Adding and Replacing Parts...
  • Page 256 sliding-plate lever NOTICE: If metal shields are present in your computer configuration, they must be installed at all times while your computer is in use or your computer may not function properly. 7 If you are not installing another drive in the drive bay and metal shields are present in your computer (see "About the Metal Shields Present in Some Drive Configurations"...
  • Page 257 8 If you are installing another drive in the FlexBay, see the appropriate installation instructions in this section. 9 Reinstall the drive panel (see "Replacing the Drive Panel" on page 237). 10 Ensure that all connectors are properly cabled and firmly seated. 11 Replace the computer cover (see "Replacing the Computer Cover"...
  • Page 258 Media Card Reader 8 Gently slide the reader into the FlexBay until you hear a click or feel the reader securely installed. sliding-plate lever Adding and Replacing Parts screws Media Card Reader...
  • Page 259 9 Attach the interface cable to the Media Card Reader. 10 Connect the other end of the interface cable to the system board connector labeled "USB." To locate system board connectors, see "System Board Components" on page 28. interface cable Media Card Reader 11 Check all cable connections, and fold cables out of the way to allow for airflow between the fan and cooling vents.
  • Page 260 16 Enter the system setup program (see "System Setup" on page 89) and select the appropriate USB for Flexbay option. 17 Verify that your computer works correctly by running the Dell Diagnostics. See "Dell Diagnostics" on page 136 for instructions.
  • Page 261 interface cable Media Card Reader 6 Pull the desktop drive retention insert out by the handle and set it aside in a safe place. Media Card Reader connector (USB on system board) Adding and Replacing Parts...
  • Page 262 drive retention insert 7 Remove the Media Card Reader. 8 If you are not installing another drive in the FlexBay and metal shields are present in your computer (see "About the Metal Shields Present in Some Drive Configurations" on page 207), install the vented metal insert over the FlexBay and the empty space beneath it: Holding the metal insert at an angle, insert its two upper screws into the slot that runs along the inside of the FlexBay.
  • Page 263 FlexBay 9 If you are installing another drive in the FlexBay, see the appropriate installation instructions in this section. 10 Replace the desktop retention insert and fold down its handle. 11 Reinstall the drive panel (see "Replacing the Drive Panel" on page 237). 12 Ensure that all connectors are properly cabled and firmly seated.
  • Page 264: Installing Media Card Reader

    Installing a Media Card Reader (Desktop Computer) 1 Follow the procedures in "Before You Begin" on page 151. 2 Remove the computer cover (see "Removing the Computer Cover" on page 153). 3 Remove the drive panel (see "Removing the Drive Panel" on page 233). 4 Pull the desktop drive retention insert out by the handle and set it aside in a safe place.
  • Page 265 6 If the FlexBay is not populated and metal shields are present in your computer (see "About the Metal Shields Present in Some Drive Configurations" on page 207), remove the vented metal insert from the FlexBay: Pull the vented metal insert forward until its surface is flush with that of the surrounding chassis.
  • Page 266 8 If no screws are attached to the reader, remove the shoulder screws from the inside of the drive panel and attach them to the new Media Card Reader. drive 9 Gently slide the reader into place until you hear a click or feel the drive securely installed.
  • Page 267 interface cable Media Card Reader 12 Replace the desktop drive retention insert and fold the handle down. 13 Check all cable connections, and fold cables out of the way to allow for airflow between the fan and cooling vents. 14 Reinstall the drive panel (see "Replacing the Drive Panel" on page 237). 15 Ensure that all connectors are properly cabled and firmly seated.
  • Page 268: Optical Drive

    18 Enter the system setup program (see "System Setup" on page 89) and select the appropriate USB for Flexbay option. 19 Verify that your computer works correctly by running the Dell Diagnostics. See "Dell Diagnostics" on page 136 for instructions.
  • Page 269 optical drive power cable SATA connector on system board 6 Slide the sliding-plate lever to the right to release the shoulder screw and slide the drive out to remove it from the drive bay. SATA data cable SATA data cable Adding and Replacing Parts...
  • Page 270 NOTE: A metal shield for the optical drive bay can be ordered from Dell. See "Contacting Dell" on page 295. Install a drive-panel insert over its drive bay (see "Replacing a Drive- Panel Insert"...
  • Page 271 10 Ensure that all connectors are properly cabled and firmly seated. 11 Replace the computer cover (see "Replacing the Computer Cover" on page 161). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 12 Connect the computer and devices to electrical outlets, and turn them on.
  • Page 272 optical drive 9 Gently slide the drive into place until you hear a click or feel the drive securely installed. drive retention insert Adding and Replacing Parts screws optical drive...
  • Page 273 10 Attach the power and data cables to the optical drive. If you are installing a SATA drive, connect the other end of the data cable to a SATA connector on the system board. optical drive power cable SATA connector on system board 11 Check all cable connections, and fold cables out of the way to allow for airflow between the fan and cooling vents.
  • Page 274 16 Enter the system setup program (see "System Setup" on page 89) and select the appropriate Drive option. 17 Verify that your computer works correctly by running the Dell Diagnostics. See "Dell Diagnostics" on page 136 for instructions. Removing an Optical Drive (Desktop Computer) 1 Follow the procedures in "Before You Begin"...
  • Page 275 optical drive SATA data cable SATA connector on system board 6 Pull the desktop drive retention insert out by the handle and set it aside in a safe place. power cable SATA data cable Adding and Replacing Parts...
  • Page 276 NOTE: A metal shield for the optical drive bay can be ordered from Dell. See "Contacting Dell" on page 295. Install a drive-panel insert over its drive bay (see "Replacing a Drive- Panel Insert"...
  • Page 277 9 If you are installing another drive in the optical drive bay, see the "Installing an Optical Drive (Desktop Computer)" on page 277. 10 Replace the desktop drive retention insert and fold down its handle. 11 Reinstall the drive panel (see "Replacing the Drive Panel" on page 237). 12 Ensure that all connectors are properly cabled and firmly seated.
  • Page 278 drive retention insert 6 If another device is installed in the optical drive bay, remove that device (see "Removing an Optical Drive (Desktop Computer)" on page 274). NOTICE: If metal shields are present in your computer configuration, they must be installed at all times while your computer is in use or your computer may not function properly.
  • Page 279 optical drive 10 Gently slide the drive into place until you hear a click or feel the drive securely installed. NOTICE: Do not attach a SATA optical drive to an HDD connector on the system board or it will not function. Attach SATA optical drives to the connectors labeled SATA on the system board.
  • Page 280 power cable SATA data connector on system board 12 Replace the desktop drive retention insert and fold down its handle. 13 Check all cable connections, and fold cables out of the way to allow for airflow between the fan and cooling vents. 14 Reinstall the drive panel (see "Replacing the Drive Panel"...
  • Page 281: System Board

    18 Enter the system setup program (see "System Setup" on page 89) and select the appropriate Drive option. 19 Verify that your computer works correctly by running the Dell Diagnostics. See "Dell Diagnostics" on page 136 for instructions. System Board...
  • Page 282 5 Use a long Phillips screwdriver to loosen the four captive screws on the sides of the heat-sink assembly. CAUTION: The heat-sink assembly may become very hot during normal operation. Ensure that it has had sufficient time to cool before you touch it. heat sink assembly 6 Lift to remove the heat-sink assembly from the computer.
  • Page 283 card fan card fan system-board connector (FAN_CCAG) full-length card retainer piece 9 Disconnect the front fan from the connector labeled FAN_FRONT on the system board (see "System Board Components" on page 28.) 10 If the system is in tower mode, pull to remove the full-length card retainer piece beside the card fan.
  • Page 284: Replacing The System Board

    15 Remove any components that restrict access to the system board. 16 Disconnect all cables from the system board. 17 Before you remove the existing system board, visually compare the replacement system board to the existing system board to make sure that you have the correct part.
  • Page 285 CAUTION: The processor package and heat-sink assembly can get hot. To avoid burns, ensure that the package and assembly have had sufficient time to cool before you touch them. Remove the processor from the existing system board and transfer the processor to the replacement system board.
  • Page 286 Adding and Replacing Parts...
  • Page 287 Adding and Replacing Parts...
  • Page 288 Adding and Replacing Parts...
  • Page 289: Getting Help

    1 See "Troubleshooting" on page 107 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 136 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 294.
  • Page 290: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 292, and then see the contact information for your region or go to support.dell.com. Online Services You can learn about Dell products and services on the following websites: www.dell.com...
  • Page 291: Autotech Service

    "Contacting Dell" on page 295. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
  • Page 292: Returning Items For Warranty Repair Or Credit

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 294). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
  • Page 293 CAUTION: Before working inside your computer, follow the safety instructions in Product Information Guide your Getting Help...
  • Page 294 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
  • Page 295: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 296 Getting Help...
  • Page 297: A Appendix

    NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 298 The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • Product name: Dell™ Precision™ T5400 • Model number: DCTA • Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs...
  • Page 299: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...
  • Page 300 understand what effect these settings have on the computer, do not change them. Also referred to as system setup. bit — The smallest unit of data interpreted by your computer. Blu-ray Disc™ (BD)— An optical storage technology offering storage capacity of up to 50 GB, full 1080p video resolution (HDTV required), and as many as 7.1 channels of native, uncompressed surround sound.
  • Page 301 CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (rewritten). CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs.
  • Page 302 DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors. disk striping — A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage.
  • Page 303 ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 304 FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system. FCC — Federal Communications Commission — A U.S. agency responsible for enforcing communications-related regulations that state how much radiation computers and other electronic equipment can emit.
  • Page 305 heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored.
  • Page 306 assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously. ISP — Internet service provider — A company that allows you to access its host server to connect directly to the Internet, send and receive e-mail, and access websites. The ISP typically provides you with a software package, user name, and access phone numbers for a fee.
  • Page 307 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...
  • Page 308 network adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter is also referred to as a NIC (network interface controller).
  • Page 309 PCMCIA — Personal Computer Memory Card International Association — The organization that establishes standards for PC Cards. PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path. pixel — A single point on a display screen. Pixels are arranged in rows and columns to create an image.
  • Page 310 • It is located on a network in a directory and the system administrator has assigned rights only to specific individuals. refresh rate — The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as its vertical frequency). The higher the refresh rate, the less video flicker can be seen by the human eye.
  • Page 311 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 312 SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board —...
  • Page 313 down your computer. USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices. Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port hub that plugs in to your computer.
  • Page 314 V — volt — The measurement of electric potential or electromotive force. One V appears across a resistance of 1 ohm when a current of 1 ampere flows through that resistance. W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt.
  • Page 315 Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular floppy disks, about twice as thick, and hold up to 100 MB of data. Glossary...
  • Page 316 Glossary...

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