Dell Precision NT499 User Manual
Dell Precision NT499 User Manual

Dell Precision NT499 User Manual

Dell workstation user's guide
Table of Contents

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Dell Precision™ Workstation T3400
User's Guide
Model DCTA
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
Table of Contents
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Summary of Contents for Dell Precision NT499

  • Page 1 Dell Precision™ Workstation T3400 User’s Guide Model DCTA w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 3: Table Of Contents

    Back Panel Connectors Specifications Advanced Features LegacySelect Technology Control Manageability Dell OpenManage™ IT Assistant Dell OpenManage Client Instrumentation Power Management About RAID Configurations Using RAID with Hard Drive Passwords ....
  • Page 4 RAID Level 0 RAID Level 1 RAID Level 5 RAID Level 10 (1+0) Configuring Your Computer for RAID Setting Your Computer to RAID-Enabled Mode Configuring Your Computer for RAID Using the Intel Configuring Your Computer for RAID Using the Intel Matrix Storage Manager Migrating to a RAID Level 0 Configuration Migrating to a RAID Level 1 Configuration Migrating to a RAID Level 5 Configuration...
  • Page 5 Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Securing Your Computer Chassis Intrusion Detection Security Cable Lock Smart Cards and Fingerprint Readers Passwords ......About Passwords Using a Primary (System) Password Using an Administrator Password...
  • Page 6 System Messages Hardware Troubleshooter Dell Diagnostics When to Use the Dell Diagnostics Contents ........
  • Page 7 Starting the Dell Diagnostics From Your Hard Drive Dell Diagnostics Main Menu 11 Troubleshooting Battery Problems Drive Problems Optical drive problems Problems writing to an optical drive E-Mail, Modem, and Internet Problems Error Messages IEEE 1394 Device Problems Keyboard Problems...
  • Page 8 What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities Restoring Your Operating System Using Microsoft Windows System Restore Using Dell PC Restore and Dell Factory Image Restore Using the Operating System Media 13 Adding and Replacing Parts Before You Begin...
  • Page 9 Removing the Computer Cover Inside View of Your Computer System Board Components Power Supply DC Connector Pin Assignments Removing the Front Panel Chassis Intrusion Switch Removing the Chassis Intrusion Switch Replacing the Chassis Intrusion Switch Resetting the Chassis Intrusion Detector Memory .
  • Page 10 Drive Panel Floppy Drive or Media Card Reader Optical Drive Installing the Optional Speaker Contents Installing an Optional Third Hard Drive (Tower Computer) ....Removing an Optional Fourth SATA Hard Drive (Tower Computer) .
  • Page 11 Processor ......Removing the Processor Replacing the Processor Battery ......About the Battery Removing the Battery Replacing the Battery...
  • Page 12 Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell 15 Appendix FCC Notice (U.S. Only) Macrovision Product Notice Glossary ......273 Contents .
  • Page 13 Contents...
  • Page 14 Contents...
  • Page 15: Finding Information

    You can use the Drivers and Utilities disc to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 132), or to run the Dell Diagnostics (see "Dell Diagnostics" on page 107). Readme files may be included on your...
  • Page 16 What Are You Looking For? • How to set up my computer • How to care for my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Tools and utilities • How to open my computer • Warranty information •...
  • Page 17 Product Key These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. NOTE: As an increased security measure,...
  • Page 18 • Service and support — Service call status, support history, service contract, and online discussions with support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer documentation,...
  • Page 19 What Are You Looking For? • How to use Windows XP • How to use Windows Vista • How to work with programs and files • How to personalize my desktop • How to reinstall my operating system Find It Here Windows Help and Support Center →...
  • Page 20 What Are You Looking For? • How to use Linux • E-mail discussions with users of Dell Precision products and the Linux operating system • Additional information regarding Linux and my Dell Precision computer Finding Information Find It Here Dell Supported Linux Sites •...
  • Page 21: About Your Computer

    About Your Computer Front View (Tower Orientation) upper 5.25-inch drive lower 5.25-inch drive upper 3.5-inch drive Supports an optical drive. Supports an optical drive or an additional hard drive (SATA only). Supports a floppy drive, a Media Card Reader, or an additional hard drive (SATA or SAS).
  • Page 22 IEEE 1394 connector (optional) USB 2.0 connectors Dell badge (rotatable) Use the plastic handle on the back of the Dell badge to power button About Your Computer Supports a floppy drive or a Media Card Reader. The hard drive activity light is on when the computer reads data from or writes data to the hard drive.
  • Page 23 10 power light 11 microphone connector 12 headphone connector Use the headphone connector to attach headphones. 13 diagnostic lights (4) 14 network link light The power light illuminates and blinks or remains solid to indicate different states: • No light — The computer is turned off (S4, S5, or mechanical OFF).
  • Page 24: Back View (Tower Orientation)

    Back View (Tower Orientation) power connector voltage selection switch back panel connectors About Your Computer Insert the power cable. See the safety instructions in the Product Information Guide for more information. NOTE: The voltage selection switch is available on the 375-W PSU only.
  • Page 25: Front View (Desktop Orientation)

    card slots Front View (Desktop Orientation) upper 5.25-inch drive lower 5.25-inch drive 3.5-inch drive bay hard drive activity light Access connectors for any installed PCI or PCI Express cards. NOTE: The upper five connector slots support full-length cards; the connector slot at the bottom supports a half-length card.
  • Page 26 IEEE 1394 connector (optional) USB 2.0 connectors power button About Your Computer Use the optional IEEE 1394 connector for high-speed data devices such as digital video cameras and external storage devices. Use the front USB connectors for devices that you connect occasionally, such as flash memory keys or cameras, or for bootable USB devices (see "System Setup"...
  • Page 27 power light diagnostic lights (4) 10 microphone connector 11 headphone connector Use the headphone connector to attach headphones. 12 network link light The power light illuminates and blinks or remains solid to indicate different states: • No light — The computer is turned off (S4, S5, or mechanical OFF).
  • Page 28: Back View (Desktop Orientation)

    Back View (Desktop Orientation) card slots power connector voltage selection switch back panel connectors Plug serial, USB, and other devices into the About Your Computer Access connectors for any installed PCI or PCI Express cards. NOTE: Check the documentation for cards to ensure that you can accommodate them in your configuration.
  • Page 29: Back Panel Connectors

    Back Panel Connectors mouse connector Plug a PS/2 mouse into the green mouse connector. Turn off parallel connector link integrity light the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector.
  • Page 30 network adapter connector network activity light line-out connector line-in connector Rear Dual USB 2.0 connectors About Your Computer To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device.
  • Page 31: Specifications

    Rear Quad USB 2.0 connectors 10 serial connector 11 keyboard connector Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Microprocessor types Cache...
  • Page 32 System Information Memory speed SAS controller System clock Controller Hard drive Drives Available devices Externally accessible: Internally accessible: About Your Computer 667/800 MHz Integrated network interface with ASF 2.0 support as defined by DMTF Capable of 10/100/1000-Mbps communication: • Green — A good connection exists between a 10-Mbps network and the computer.
  • Page 33 Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Connectors External connectors: Serial Parallel IEEE 1394a/b Video Network adapter PS/2 (keyboard and mouse) Audio 667-MHz ECC and non-ECC and 800-MHz ECC DDR2 SDRAM NOTE: Ensure that you do not mix ECC and non-ECC memory.
  • Page 34 Connectors System board connectors: Serial ATA serial connector Floppy drive PCI Express x8 PCI Express x16 FlexBay uDOC speaker SAS activity LED chassis intrusion switch Video Type Supported Configurations: 375-W PSU 525-W PSU About Your Computer six 7-pin connectors 12-pin connector 34-pin connector three 5-pin connectors three 120-pin connectors...
  • Page 35 Audio Type Stereo conversion Controls and Lights Power control Power light Hard-drive access light Link integrity light (on integrated network adapter and on front panel) Activity light (on integrated network adapter) Diagnostic lights Standby power light internal stereo: integrated HD audio or PCI option cards 24-bit analog-to-digital;...
  • Page 36 Power DC power supply: Wattage Heat dissipation Voltage Backup battery Physical Height Width Depth Weight Supported monitor weight (in desktop orientation) Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage About Your Computer 375/525 W 375-W PSU: 1279 BTU/hr 525-W PSU: 1790 BTU/hr NOTE: Heat dissipation is calculated based...
  • Page 37 Environmental Maximum shock: Operating Storage Altitude: Operating Storage bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec) 27-G faired square wave with a velocity change of 508 cm/sec (200 inches/sec) –15.2 to 3048 m (–50 to 10,000 ft) –15.2 to 10,668 m (–50 to 35,000 ft) About Your Computer...
  • Page 38 About Your Computer...
  • Page 39: Advanced Features

    DMI, and CIM industry standards. Dell OpenManage Client instrumentation, which is based on DMI and CIM, is available for your computer. For information on IT Assistant, see the Dell OpenManage IT Assistant User’s Guide available on the Dell Support website at support.dell.com.
  • Page 40: Dell Openmanage Client Instrumentation

    A managed system is one that has Dell OpenManage Client Instrumentation set up on a network that uses IT Assistant. For information about Dell OpenManage Client Instrumentation, see the Dell OpenManage Client Instrumentation User’s Guide available on the Dell Support website at support.dell.com.
  • Page 41 • Shutdown: Removes all power from the computer except a small auxiliary amount. As long as the computer remains connected to an electrical outlet, it can be automatically or remotely started. For example, the Auto Power On option in System Setup (see "System Setup Options" on page 82) allows the computer to automatically start at a specified time.
  • Page 42 Advanced Features...
  • Page 43: About Raid Configurations

    There are several RAID configurations available in the computer industry for different types of uses. Your Dell Precicion computer supports RAID level 0, RAID level 1, RAID level 5, or RAID level 10, also known as RAID level 1+0. A RAID level 0...
  • Page 44: Raid Level 0

    RAID Level 0 NOTICE: Because a RAID level 0 configuration provides no data redundancy, a failure of one drive results in the loss of all data. To protect your data when using a RAID level 0 configuration, perform regular backups. RAID level 0 uses a storage technique known as data striping to provide a high data access rate.
  • Page 45: Raid Level 5

    segment 1 segment 2 segment 3 segment 4 segment 5 segment 6 hard drive 1 If a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A replacement drive can then be rebuilt using the data from the surviving drive.
  • Page 46: Raid Level 10 (1+0)

    segment 1 segment 2 segment 3 segment 4 segment 5 segment 6 hard drive 1 If a drive failure occurs, subsequent read and write operations are directed to the surviving drives. A replacement drive can then be rebuilt using the data from the surviving drives.
  • Page 47: Configuring Your Computer For Raid

    segment 1 segment 2 segment 3 segment 4 segment 5 segment 6 hard drive 1 If a drive failure occurs, subsequent read and write operations are directed to the surviving drives. A replacement drive can then be rebuilt using the data from the surviving drives.
  • Page 48: Setting Your Computer To Raid-Enabled Mode

    Intel Matrix Storage Console. Both methods require that you set your computer to RAID-enabled mode before starting any of the RAID configuration procedures in this document. Setting Your Computer to RAID-Enabled Mode 1 Enter System Setup (see "Entering System Setup" on page 81). 2 Press the up- and down-arrow keys to highlight Drives, then press .
  • Page 49 2 Press when you are prompted to enter the Intel RAID Option ROM utility. 3 Press the up- and down-arrow keys to highlight Create RAID Volume, and press . 4 Enter a RAID volume name or accept the default, and press . 5 Press the up- and down-arrow keys to select RAID0(Stripe), and press .
  • Page 50 5 Use the up- and down-arrow keys to select RAID1(Mirror) and press . 6 If there are more than two hard drives available, press the up- and down- arrow keys and spacebar to select the two drives you want to use to make up your volume, and then press .
  • Page 51 11 Use the up- and down-arrow keys to select Exit, and press . 12 Install the operating system (see "Restoring Your Operating System" on page 136). Creating a RAID Level 10 Configuration 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode"...
  • Page 52: Configuring Your Computer For Raid Using The Intel Matrix Storage Manager

    2 Use the up- and down-arrow keys to highlight Delete RAID Volume, and press . 3 Use the up- and down-arrow keys to highlight the RAID volume you want to delete, and press . 4 Press to confirm the deletion of the RAID volume. 5 Press ...
  • Page 53 5 Click a second hard drive. To add a third hard drive in your RAID level 0 volume, click the right arrow and click on the third drive until three drives appear in the Selected window, and then click Next. 6 In the Specify Volume Size window, click the Volume Size desired, and then click Next.
  • Page 54 Creating a RAID Level 5 Configuration NOTE: When you perform this operation, all data on the RAID drives will be lost. 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode" on page 48). 2 Click the Start button and point to Programs→ Intel(R) Matrix Storage Manager→...
  • Page 55 3 On the Actions menu, select Create RAID Volume to launch the Create RAID Volume Wizard. 4 Click Next at the first screen. 5 Confirm the volume name, select RAID 10 as the RAID level, and then click Next to continue. 6 On the Select Volume Location screen, click the first hard drive you want to use to create your RAID level 10 volume, and then click the right arrow.
  • Page 56: Migrating To A Raid Level 0 Configuration

    Migrating to a RAID Level 0 Configuration 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode" on page 48). 2 Click the Start button and point to All Programs→ Intel(R) Matrix Storage Manager→ Intel Matrix Storage Console to launch the Intel Storage Utility.
  • Page 57: Migrating To A Raid Level 1 Configuration

    Migrating to a RAID Level 1 Configuration 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode" on page 48). 2 Click the Start button and point to All Programs→ Intel(R) Matrix Storage Manager→ Intel Matrix Storage Console to launch the Intel Storage Utility.
  • Page 58: Migrating To A Raid Level 10 Configuration

    NOTE: If you do not see an Actions menu option, you have not yet set your computer to RAID-enabled mode 3 On the Actions menu, click Create RAID Volume From Existing Hard Drive to launch the Migration Wizard. 4 Click Next on the first Migration Wizard screen. 5 Enter a RAID volume name or accept the default.
  • Page 59: Creating A Spare Hard Drive

    6 From the drop-down box, select RAID 10 as the RAID level. NOTE: Select the hard drive that you want to use as your source hard drive (it should be the hard drive containing the data or operating system files that you want to keep on the RAID volume).
  • Page 60: Rebuilding A Degraded Raid Level 1 Configuration

    Rebuilding a Degraded RAID Level 1 Configuration If your computer does not have a spare hard drive, and the computer has reported a degraded RAID level 1 volume, you can manually rebuild the computer’s redundancy mirror to a new hard drive: 1 Click the Start button and point to Programs→...
  • Page 61: Setting Up Your Computer

    Product Information Guide. NOTE: To change your computer to either the tower or the desktop orientation, you must use an optional kit available from Dell. See "Product Information" on page 266 for more details on ordering from Dell. NOTE: The tower computer supports one more 3.5-inch drive in the front than does...
  • Page 62: Switching From Desktop To Tower Orientation

    Switching From Desktop to Tower Orientation 1 Remove the floppy drive or media card reader (if installed) by following the steps in "Removing a Floppy Drive or a Media Card Reader (Desktop Computer)" on page 226, and then reinstall the floppy drive or media card reader by following the steps in "Installing a Floppy Drive or Media Card Reader (Tower Computer)"...
  • Page 63 • Leave 10.2 cm (4 in) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation. • If your computer is installed in a corner on or under a desk, leave 5.1 cm (2 in) minimum clearance from the back of the computer to the wall to permit the airflow required for proper ventilation.
  • Page 64 • Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow can cause your computer to overheat, and may impact your computer’s performance. Setting Up Your Computer...
  • Page 65: Transferring Information To A New Computer

    #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft Operating System?). NOTE: Access to the Dell Knowledge Base document may not be available in certain countries. ® Setting Up Your Computer ®...
  • Page 66 Files and Settings Transfer Wizard (With the Operating System Media) NOTE: The Files and Settings Transfer Wizard designates the source computer from which data is to be transferred as the old computer, and designates the destination computer to which the data is going to be transferred as the new computer.
  • Page 67 3 Under Where are the files and settings?, click to select the method you chose for transferring your settings and files, then click Next. The wizard reads the collected files and settings and applies them to the destination computer. When the transfer is complete, the Finished screen appears.
  • Page 68: Microsoft Windows Vista

    6 Under What do you want to transfer?, click to select the data you want to transfer, then click Next. The selected data is copied and the Completing the Collection Phase screen appears. 7 Click Finish. T R A N S F E R D A T A T O T H E D E S T I N A T I O N C O M P U T E R 1 Go to the destination computer.
  • Page 69: Surge Protectors

    Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector and compare joule ratings to determine the relative effectiveness of different devices.
  • Page 70 Setting Up Your Computer...
  • Page 71: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device.
  • Page 72: Smart Cards And Fingerprint Readers

    A fingerprint reader is a strip sensor located on a peripheral device for your computer. When you slide your finger over the reader, it uses your unique fingerprint to authenticate your user identity and help keep your Dell computer secure.
  • Page 73: About Passwords

    Administrator password Hard drive password If you forget a password, contact Dell (see "Contacting Dell" on page 269). For your protection, Dell support will require verification of your identity to ensure that only an authorized person can use the computer.
  • Page 74: Using A Primary (System) Password

    Using a Primary (System) Password The primary password protects your computer from unauthorized access. If a primary password is set, you must enter the password when your computer starts. If a valid password is not entered within two minutess, the computer returns to its previous operating state.
  • Page 75: Using A Hard Drive Password

    Dell (see "Contacting Dell" on page 269). Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access.
  • Page 76: Trusted Platform Module (Tpm)

    To secure your TPM data and encryption keys, follow the backup procedures documented in the Archive and Restore section of the EMBASSY Security Center help file. If the backups are incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data.
  • Page 77: Security Management Software

    Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell computer. NOTE: Computer tracking software may not be available in certain countries.
  • Page 78: If Your Computer Is Lost Or Stolen

    The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller.
  • Page 79: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
  • Page 80: Floppy Drive

    5 Recenter the rollers in their channels, as needed. Ensure that fluff from the swab is not left on the rollers. 6 Replace the ball and retainer ring, and then turn the retainer ring clockwise until it clicks into place. Floppy Drive NOTICE: Do not attempt to clean drive heads with a swab.
  • Page 81: System Setup

    Certain changes can cause your computer to work incorrectly. Entering System Setup 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time.
  • Page 82: System Setup Options

    Options List — Appears on the left side of the System Setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features. Scroll up and down the list with the up- and down-arrow keys.
  • Page 83 Memory Info Identifies the amount of memory installed, the memory speed, channel mode (dual or single), and type by DIMM slot location. PCI Info Identifies installed expansion cards by type and slot location. Date/Time Displays current date and time settings. Boot Sequence Specifies the sequence of devices from which the computer attempts to boot when trying to find an operating system (see...
  • Page 84 SMART Reporting Specifies whether hard drive errors for internal drives are reported during system startup. (Off default) • Off — Errors are not reported. • On — Errors are reported. Onboard Devices Integrated NIC Enables or disables the integrated network interface controller (NIC).
  • Page 85 Front USB Enables or disables the front USB ports. (On default) • Off — The USB group is disabled. • On — The USB group is enabled. LPT Port Mode Specifies the mode of operation for the integrated parallel port. (PS/2 default) •...
  • Page 86 Video Primary Video Specifies which video controller is the primary video controller when two controllers are available in the system. (PEG default) • PCI — Use the PCI video controller. • PEG — Use the PCI Express Graphics video controller. NOTE: present.
  • Page 87 HDD Acoustic Specifies the performance and acoustic noise levels at which Mode the hard drive operates. (Bypass default) • Bypass — Do nothing (needed for older drives). • Quiet — The hard drive operates at its most quiet setting. • Suggested — Allow the hard drive manufacturer to select the mode.
  • Page 88 Chassis Intrusion Enables or disables the chassis intrusion feature. (On-Silent • Off — The intrusion detection feature is disabled. default) • On — The intrusion detection feature is enabled and reports • On-Silent — The intrusion detection feature is enabled, but TPM Security Enables or disables the TPM security device.
  • Page 89 ® Computrace Activates or disables the BIOS module interface of the optional Computrace (Deactivate default) The Computrace agent from Absolute Software is a service solution designed to help track assets and provide recovery services in the event the computer is lost or stolen. The Computrace agent communicates with the Absolute Software Monitoring Server at programmed intervals to provide the tracking service.
  • Page 90 Auto Power Time Specifies the time to automatically turn on the computer. Set the time to automatically turn on the computer by pressing the up- or down-arrow key to increase or decrease the numbers, or type the numbers in the appropriate time field. NOTE: using a power strip or surge protector.
  • Page 91 Maintenance Service Tag Displays the computer service tag. ASF Mode Enables or disables the ASF management mechanism. (Off default) • Off — All ASF functionality is disabled. • On — Full ASF 2.0 functionality (RMCP) is enabled. • Alert Only — Send ASF messages on event or error. SERR Message Enables or disables the SERR message mechanism.
  • Page 92: Boot Sequence

    POST Hotkeys Specifies the function keys to display on the screen when the computer starts. (Setup & Boot Menu default) • Setup & Boot Menu — Display both messages ( • Setup — Display the setup message only ( • Boot Menu — Display the Quickboot message only ( •...
  • Page 93: Changing Boot Sequence For The Current Boot

    You can change the boot device for the current boot, for example, to tell the computer to boot from the optical drive in order to run the Dell Diagnostics on the Drivers and Utilities disc, and then boot from the hard drive when the diagnostic tests are complete.
  • Page 94: Changing Boot Sequence For Future Boots

    NOTE: To boot to a USB device, the device must be bootable. To make sure that your device is bootable, check the device documentation. Changing Boot Sequence for Future Boots 1 Enter System Setup (see "Entering System Setup" on page 81). 2 Use the arrow keys to highlight the Boot Sequence menu option and press ...
  • Page 95: Clearing Passwords And Cmos Settings

    Clearing Passwords and CMOS Settings Clearing Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 145).
  • Page 96: Clearing Cmos Settings

    6 Connect your keyboard and mouse, then connect your computer and monitor to electrical outlets and turn them on. 7 After the Microsoft Windows desktop appears on your computer, turn the computer off. NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system, press and hold the power button for 4 seconds.
  • Page 97: Flashing The Bios

    The BIOS may require flashing when an update is available or when replacing the system board. 1 Turn on the computer. 2 Locate the BIOS update file for your computer at the Dell Support website at support.dell.com. 3 Click Download Now to download the file.
  • Page 98 Clearing Passwords and CMOS Settings...
  • Page 99: Troubleshooting Tools

    Troubleshooting Tools Power Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states: •...
  • Page 100: Diagnostic Lights

    – Ensure that the processor power cable is securely connected to the system board (see "System Board Components" on page 148). • If the power light is steady amber, a device may be malfunctioning or incorrectly installed. – Remove and then reinstall the memory modules (see "Memory" on page 157).
  • Page 101 Suggested Resolution • Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 269). • Reseat the processor (see "Processor" on page 243). • If the problem persists, contact Dell (see "Contacting Dell"...
  • Page 102 Suggested Resolution • Reinstall all USB devices, check cable connections, and then restart the computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 269). • If two or more memory modules are installed, remove the modules (see "Removing a Memory Module"...
  • Page 103 CD/DVD drive), check system setup (see "System Setup" on page 81) to ensure the boot sequence is correct for the devices installed on your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 269). Troubleshooting Tools...
  • Page 104: Beep Codes

    If your computer emits a series of beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify the cause (see "Dell Diagnostics" on page 107). Code 2 short, 1 long...
  • Page 105: System Messages

    • Ensure that the memory you are using is supported by your computer (see "Memory" on page 33). • If the problem persists, contact Dell (see "Contacting Dell" on page 269). • Replace the battery (see "Replacing the Battery" on page 251).
  • Page 106 (see "Entering System Setup" on page 81). O T I M E R T I C K I N T E R R U P T malfunctioning or motherboard failure (see "Contacting Dell" on page 269 for assistance). S YS T E M D I S K O R D I S K E R R O R has a bootable operating system or remove the floppy disk from drive A and restart the computer.
  • Page 107: Hardware Troubleshooter

    to start the search. 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 108: When To Use The Dell Diagnostics

    Lockups and Software Problems (see "Troubleshooting" on page 113) and run the Dell Diagnostics before you contact Dell for assistance. You can run the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. See "System Setup" on page 81 to review your computer’s configuration information, and ensure that the device that you want to test displays in System Setup and is active.
  • Page 109 Upon restart, the computer boots according to the boot sequence specified in System Setup. 4 At the Dell Diagnostics Main Menu, left-click with the mouse, or press and then , to select the test you want to run (see "Dell Diagnostics Main Menu" on page 110). NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.
  • Page 110: Dell Diagnostics Main Menu

    8 At the Dell Diagnostics Menu press <1> to select the Dell Diagnostics for ResourceCD (graphical user interface). 9 At the Dell Diagnostics Main Menu, left-click with the mouse, or press and then , to select the test you want to run (see "Dell Diagnostics Main Menu" on page 110). NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.
  • Page 111 Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 269).
  • Page 112 Troubleshooting Tools...
  • Page 113: Troubleshooting

    If an error message occurs in a program, see the program’s documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Battery Problems...
  • Page 114: Optical Drive Problems

    — See "Cleaning Your Computer" on page 79. R O U B L E S H O O T E R — See "Hardware Troubleshooter" on — See "Dell Diagnostics" on page 107. — — See "Sound and Speaker Problems" on —...
  • Page 115: E-Mail, Modem, And Internet Problems

    U R N O F F S T A N D B Y M O D E I N the keyword standby in Windows Help and Support for information on power management modes. Hard drive problems H E C K I S K —...
  • Page 116 H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N H E C K T H E T E L E P H O N E J A C K O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K S E A D I F F E R E N T T E L E P H O N E L I N E •...
  • Page 117: Error Messages

    — Remove the floppy disk from the floppy drive and L O S E S O M E P R O G R A M S A N D T R Y — Contact Dell (see "Contacting Dell" on — Ensure that you have : \ / : * ? “...
  • Page 118: Ieee 1394 Device Problems

    F Y O U H A V E P R O B L E M S W I T H A "Contacting Dell" on page 269). F Y O U H A V E P R O B L E M S W I T H A N Contact the IEEE 1394 device manufacturer.
  • Page 119: Lockups And Software Problems

    • Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins. • Remove any keyboard extension cables and connect the keyboard directly to the computer. E S T T H E K E Y B O A R D —...
  • Page 120: A Program Is Designed For An Earlier Windows Operating System

    H E C K T H E S O F T W A R E D O C U M E N T A T I O N the program. A program is designed for an earlier Windows operating system U N T H E R O G R A M O M P A T I B I L I T Y...
  • Page 121: Memory Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 107). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...
  • Page 122: Network Problems

    • Verify that the mouse cable is connected as shown on the setup diagram for your computer. E S T A R T T H E C O M P U T E R Simultaneously press to display the Start menu. press the up- and down-arrow keys Press , Off, and then press .
  • Page 123: Power Problems

    U N T H E A R D W A R E R O U B L E S H O O T E R page 107. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 124: Printer Problems

    • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 125: Scanner Problems

    Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. H E C K T H E S C A N N E R D O C U M E N T A T I O N and troubleshooting information.
  • Page 126: No Sound From Headphones

    H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S connected as shown on the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers are connected to the card.
  • Page 127: The Screen Is Blank

    If you remove the card, store it in a safe and secure location. For information about your graphics card, go to support.dell.com. The screen is blank NOTE: For troubleshooting procedures, see the monitor’s documentation.
  • Page 128 • If you are using the optional correctly attached to the graphics card and monitor. • Ensure that the monitor cable is connected as shown on the setup diagram for your computer. • Remove any video extension cables and connect the monitor directly to the computer. •...
  • Page 129: 3D Image Quality Is Poor

    B R I G H T N E S S A N D C O N T R A S T C O N T R O L S card(s) may be defective. Contact Dell (see "Contacting Dell" on page 269).
  • Page 130 Troubleshooting...
  • Page 131: Reinstalling Software

    Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts as a translator between the device and any programs that use the device.
  • Page 132: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities disc provide approved drivers for your Dell computer. If you install drivers obtained from other sources, your computer may not function properly. Using Windows Device Driver Rollback...
  • Page 133 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for which the new driver was installed, then click Properties. 7 Click the Driver tab. 8 Click Roll Back Driver. If Device Driver Rollback does not resolve the problem, reinstall the driver from the Drivers and Utilities disc.
  • Page 134 3 From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available). 4 At the welcome screen, click Next and wait for the CD/DVD to complete the hardware scan. 5 To detect other drivers and utilities, under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus.
  • Page 135 6 Double-click the type of device for which you are installing the driver. 7 Right-click the device for which the driver is being reinstalled, then click Properties. 8 Click the Driver tab. 9 Click Update Driver. 10 Click Install from a list or specific location (Advanced), then click Next. 11 Click to check Include this location in the search, then click Browse and navigate to where the driver files are located on your hard drive.
  • Page 136: Restoring Your Operating System

    • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you purchased the computer. Both permanently delete all data on the hard drive and remove any programs installed after you received the computer.
  • Page 137 NOTE: If a problem occurs after you install a device driver, first try to resolve the problem by using Windows XP Device Driver Rollback (see "Using Windows Device Driver Rollback" on page 132), or reinstall the driver with the Drivers and Utilities disc (see "Using the Drivers and Utilities Disc"...
  • Page 138: Using Dell Pc Restore And Dell Factory Image Restore

    If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
  • Page 139 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
  • Page 140 7 Click Finish to close the PC Restore Removal window and restart the computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press several times to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer.
  • Page 141: Using The Operating System Media

    To reinstall Windows, you need the following items: • Dell Operating System media • Dell Drivers and Utilities disc NOTE: Dell Drivers and Utilities disc during the assembly of the computer. Use the load any required drivers. Depending on the region from which you ordered your...
  • Page 142 The Operating System media provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
  • Page 143: Adding And Replacing Parts

    • You have performed the steps in "Turning Off Your Computer" on page 143 and "Before Working Inside Your Computer" on page 144. You have read the safety information in the Dell™ Product Information • Guide. •...
  • Page 144: Before Working Inside Your Computer

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself.
  • Page 145: Removing The Computer Cover

    3 Disconnect all telephone or network cables from the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you service the computer. 4 Disconnect your computer and all attached devices from their electrical outlets. 5 Press the power button to ground the system board.
  • Page 146: Inside View Of Your Computer

    cover release latch cover hinges Inside View of Your Computer NOTE: If your computer is configured as a desktop computer, the drives will appear differently. Adding and Replacing Parts computer cover...
  • Page 147 power supply secondary hard drive bay primary hard drive bay processor fan 3.5-inch drive bay 5.25-inch drive bay system board processor airflow shroud card fan 3.5-inch drive bay 5.25-inch drive bay drive cage Adding and Replacing Parts...
  • Page 148: System Board Components

    System Board Components power connector (12VPOWER) memory fan connector (FAN_MEM1) Adding and Replacing Parts memory module connectors (DIMM_1, DIMM_2, DIMM_3, DIMM_4) front panel connector battery socket (BATTERY) SATA connectors (SATA0, SATA1)
  • Page 149: Power Supply Dc Connector Pin Assignments

    main power connector (POWER) 10 password reset jumper (RTCRST_PSWD) 13 PCI Express x16 card slot (SLOT2) 16 PCI card slots (SLOT5, SLOT6) 19 uDOC connector (UDOC1) 22 internal speaker connector (INT_SPKR) Power Supply DC Connector Pin Assignments * 375-W PSU shown SATA connectors (SATA2, SATA3, SATA4, SATA5)
  • Page 150 DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 Pin Number Signal name +3.3 VDC +3.3 VDC +5 VDC +5 VDC +5 VFP +12 VBDC +12 VBDC +3.3 VDC +3.3 VDC/SE4 Orange -12 VDC PS_ON OPEN +5 VDC...
  • Page 151 Pin Number Signal name +5 VDC +5 VDC DC Power Connector P2 Pin Number Signal Name +12 VADC +12 VADC DC Power Connectors P3 and P5 Pin Number Signal name +3.3 VDC +5 VDC +12 VADC Wire Color Wire Size 18 AWG 18 AWG Black...
  • Page 152 DC Power Connector P7 Pin Number Signal name +5 VDC +12 VADC DC Power Connectors P8, P9, P13, and P14 Pin Number Signal name +3.3 VDC +5 VDC +12 VBDC Adding and Replacing Parts 22-AWG Wire Black Black Yellow 18-AWG Wire Orange Black Black...
  • Page 153 DC Power Connector P10 Pin Number Signal Name +12 VADC +5 VDC DC Power Connector P12 Pin Number Signal Name +12 VBDC +12 VBDC +12 VBDC 18-AWG Wire Yello Black Black 18-AWG Wire White White White Black Black Black Adding and Replacing Parts...
  • Page 154: Removing The Front Panel

    DC Power Connector P15 (525-W PSU Only) Pin Number Signal Name +12 VCDC +12 VCDC +12 VCDC Removing the Front Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin"...
  • Page 155: Chassis Intrusion Switch

    3 Lift the front panel release lever, and then slide the front panel towards the top of the computer to disengage and remove it. Chassis Intrusion Switch Removing the Chassis Intrusion Switch CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 156: Replacing The Chassis Intrusion Switch

    4 Using a flat blade screwdriver, slide the chassis intrusion switch out of its slot, then remove the switch and its attached cable from the computer. Replacing the Chassis Intrusion Switch CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 157: Resetting The Chassis Intrusion Detector

    For information on the type of memory supported by your computer, see "Specifications" on page 31. NOTICE: Before you install new memory modules, download the most recent BIOS for your computer from support.dell.com. Memory Overview • Memory modules should be installed in pairs of matched memory size, speed, and technology.
  • Page 158 NOTE: Always install memory modules in the order indicated on the system board (see "System Board Components" on page 148). Recommended memory configurations are: – A pair of matched memory modules installed in connectors DIMM_1 and DIMM_2 – A pair of matched memory modules installed in connectors DIMM_1 and DIMM_2 and another pair of matched memory modules installed in connectors DIMM_3 and DIMM_4 •...
  • Page 159 Dell. If possible, do not pair an original memory module with a new memory module; otherwise, your computer may not start properly.
  • Page 160: Removing A Memory Module

    Removing a Memory Module CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 145).
  • Page 161 memory module connector (DIMM_1) memory module connector 4 Align the notch on the bottom of the memory module with the crossbar in the memory module connector. cutouts (2) notch securing clips (2) memory module crossbar Adding and Replacing Parts...
  • Page 162: Cards

    NOTICE: To avoid damage to the memory module, press the module straight down into the connector while applying equal force to each end of the module. 5 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
  • Page 163: Pci Cards

    Your Dell computer provides the following slots for PCI and PCI Express cards: • Three PCI card slots • Two PCI Express x16 card slots • One PCI Express x8 card slot (wired as x4) PCI Express x16 card PCI card...
  • Page 164 release tabs (2) card retention door 4 Press the release tab on the card retention cover and pivot the cover open. NOTE: You can remove the card retention cover, if desired, and set it aside. Adding and Replacing Parts...
  • Page 165 release tab card retention door 5 If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector. NOTE: If you are removing the card permanently, install a filler bracket in the empty card-slot opening.
  • Page 166 6 Reinstall the card retention cover, if removed. 7 Close the card retention cover by snapping it into place to secure the card(s). Adding and Replacing Parts...
  • Page 167 release tab card retention door 8 Close the card retention door by snapping it into place to secure the card(s). card retention cover Adding and Replacing Parts...
  • Page 168 card retention door 9 Replace the computer cover, (see "Replacing the Computer Cover" on page 262). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 10 Connect your computer and devices to electrical outlets, and then turn them on.
  • Page 169 Product Information Guide. NOTE: Dell offers a customer kit for Audigy II and IEEE 1394 PCI cards that includes a front-mounted IEEE 1394 connector. For more information about connecting the card cable to the I/O panel, see "I/O Panel" on page 251.
  • Page 170 4 Press the release tab on the card retention cover and pivot the cover open. NOTE: You can remove the card retention cover, if desired, and set it aside. release tab card retention door 5 Remove the filler bracket to create a card-slot opening, if necessary. 6 Prepare the card for installation.
  • Page 171 screws (2) second hard drive bracket 7 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot, the top of the card is flush with the alignment bar, and the notch in the top of the card fits around the alignment guide.
  • Page 172 PCI card alignment guide NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 8 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections.
  • Page 173 10 Reinstall the card retention cover, if removed. 11 Close the card retention cover by snapping it into place to secure the card(s). release tab card retention door 12 Close the card retention door by snapping it into place to secure the card(s).
  • Page 174 card retention door 13 Replace the computer cover, (see "Replacing the Computer Cover" on page 262). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 14 Connect your computer and devices to electrical outlets, and then turn them on.
  • Page 175: Pci Express Cards

    16 Install any drivers required for the card, as described in the card documentation. PCI Express Cards Removing a PCI Express Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin"...
  • Page 176 5 Press the release tab on the card retention cover and pivot the cover open. NOTE: You can remove the card retention cover, if desired, and set it aside. release tab card retention door 6 If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector.
  • Page 177 7 Close the card retention cover by snapping it into place to secure the card(s). release tab card retention door card retention cover Adding and Replacing Parts...
  • Page 178 8 Replace the screw in the alignment bar. 9 Close the card retention door. card retention door screw 10 Replace the computer cover, (see "Replacing the Computer Cover" on page 262). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
  • Page 179 13 Update System Setup settings, as needed. If you removed a sound card, enter System Setup (see "Entering System Setup" on page 81), select Integrated Controller, and then change the setting to On. If you removed a network adapter card, enter System Setup (see "Entering System Setup"...
  • Page 180 release tab alignment bar filler bracket 5 Press the release tab on the card retention cover and pivot the cover open. NOTE: You can remove the card retention cover, if desired, and set it aside. Adding and Replacing Parts card retention door alignment guide...
  • Page 181 release tab card retention door 6 Remove the filler bracket to create a card-slot opening, if necessary. 7 Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.
  • Page 182 NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 9 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections.
  • Page 183 release tab release tabs (2) 13 Replace the screw to secure the PCI Express Card. 14 Close the card retention door by snapping it into place to secure the card(s). card retention cover Adding and Replacing Parts...
  • Page 184 card retention door alignment guide 15 Replace the computer cover, (see "Replacing the Computer Cover" on page 262). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 16 Connect your computer and devices to electrical outlets, and then turn them on.
  • Page 185: Drives

    NOTE: Connect your external audio devices or your network cable to the connectors on the card. Do not use the connectors on the back panel of the computer. 18 Install any drivers required for the card, as described in the card documentation.
  • Page 186 *an additional fan may be located here in computers with configurations with three SAS hard drives upper 5.25-inch drive bay (supports an optical drive) additional fan (not shown) primary hard drive bay upper 3.5-inch drive bay (supports a floppy drive, a Media Card Reader, or an additional SATA or SAS hard drive) Adding and Replacing Parts...
  • Page 187: Desktop Computer Drive Configurations

    Desktop Computer Drive Configurations Possible fully-populated computer configurations: • Three hard drives (two SAS and one SATA, one SAS and two SATA, or three SATA drives), one optical drive, and one floppy drive or one Media Card Reader • One or two (SAS or SATA) hard drives with up to two optical drives, one floppy drive, and one Media Card Reader *an additional fan may be located here in computers with configurations with three SAS hard drives...
  • Page 188: About Metal Shields (Present In Some Drive Configurations)

    If a metal shield is not installed in any of these cases, your computer may not function properly. Contact Dell if you need an extra shield (see "Contacting Dell" on page 269). Removing and Replacing the Metal Shield (Lower Drive Bays)
  • Page 189: General Installation Guidelines

    General Installation Guidelines When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive. The DC power cable is connected to the power supply while the other end of the data cable connects an expansion card or the system board.
  • Page 190 SATA Data Cable Connectors SATA data cable SATA drive SAS Data Cable Connectors power cable SAS drive SAS connector Adding and Replacing Parts SATA data connector on the system board SAS connector SAS data cable optional PCI Express SAS controller card...
  • Page 191: Hard Drive

    Drive Cable Colors Device Hard drive Floppy drive optical drive Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: For configurations with three SAS hard drives, you must install an additional fan (see "Installing an Additional Fan"...
  • Page 192 serial ATA cable SATA1 connector secondary hard drive bay To remove a SAS hard drive: Disconnect the power cable from the SAS drive. Remove the SAS connector from the hard drive. Disconnect the SAS cable from the SAS controller card. Adding and Replacing Parts SATA0 connector power cable...
  • Page 193 SAS connector on SAS controller card hard drive in secondary hard drive bay blue tabs (2 on each hard drive bracket) 6 Press in on the blue tabs on each side of the hard drive bracket and slide the drive up and out of the primary or secondary hard drive bay. SAS connector on SAS controller card hard drive in primary hard drive...
  • Page 194: Installing A Hard Drive Or Adding A Second Optional Hard Drive (Tower Or Desktop Computer)

    blue tabs (2) hard drive in primary hard drive Installing a Hard Drive or Adding a Second Optional Hard Drive (Tower or Desktop Computer) 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 145).
  • Page 195 drive NOTICE: If you are installing only one hard drive, install it in the primary hard-drive bay. If you are adding a second hard drive, install it in the secondary hard-drive bay. 6 Slide the hard drive into the primary or secondary hard drive bay until it clicks securely into place.
  • Page 196 serial ATA cable SATA1 connector secondary hard drive bay To install a SAS hard drive: Connect the power cable to the SAS connector. Connect the SAS connector to the hard drive. Connect the other end of the SAS cable to the SAS controller card. 9 Ensure that all connectors are properly cabled and firmly seated.
  • Page 197: Removing An Optional Third Hard Drive (Tower Computer)

    See the documentation for your operating system for instructions. 17 Test the hard drive by running the Dell Diagnostics (see "Dell Diagnostics" on page 107). 18 If the drive you just installed is the primary drive, install your operating system on the hard drive.
  • Page 198 power cable SATA connector 7 If you are removing a SAS drive: Disconnect the power cable form the SAS connector. Disconnect the SAS connector from the hard drive. Disconnect the SAS connector from the SAS controller card. 8 Slide the sliding-plate lever to the right to release the shoulder screw and slide the drive out of the lower 3.5-inch drive bay.
  • Page 199: Installing An Optional Third Hard Drive (Tower Computer)

    10 If you are removing a hard drive that has a metal shield, and are not going to install a replacement drive in the drive bay, reinstall the shield in the empty bay (see "About Metal Shields (Present in Some Drive Configurations)"...
  • Page 200 power cable SATA connector 6 If you are installing a serial ATA drive: Connect a power cable to the back of the hard drive and to the power supply. Connect the serial ATA cable to the back of the hard drive and to the SATA connector on the system board.
  • Page 201: Removing An Optional Fourth Sata Hard Drive (Tower Computer)

    Removing an Optional Fourth SATA Hard Drive (Tower Computer) NOTE: A tower configuration is illustrated. 1 If you are replacing a hard drive that contains data that you want to keep, back up your files before you begin this procedure. 2 Follow the procedures in "Before You Begin"...
  • Page 202: Installing An Optional Fourth Hard Drive (Tower Computer)

    7 Slide the sliding-plate lever to release the shoulder screw and slide the drive out of the lower 5.25-inch drive bay. 8 Set the drive aside in a secure location. Installing an Optional Fourth Hard Drive (Tower Computer) NOTICE: In a tower configuration with multiple optional drives, there can only be one floppy drive or Media Card Reader, which must be installed in the lower 3.5-inch drive bay.
  • Page 203: Removing An Optional Third Hard Drive (Desktop Computer)

    sliding-plate lever 6 Connect a power cable to the hard drive and to the power supply. 7 Connect the serial ATA cable to the back of the drive and to the SATA connector on the system board. Removing an Optional Third Hard Drive (Desktop Computer) 1 If you are replacing a hard drive that contains data that you want to keep, back up your files before you begin this procedure.
  • Page 204 6 If you are removing a SATA drive, disconnect the serial ATA cable from the back of the hard drive and from the SATA connector on the system board. power cable serial ATA cable optional serial ATA hard drive in lower 5.25-inch drive bay 7 If you are removing a SAS drive: Disconnect the power cable form the SAS connector.
  • Page 205 sliding-plate lever 9 Set the drive aside in a secure location. 10 If you are removing a hard drive that has a metal shield, and are not going to install a replacement drive in the drive bay, reinstall the shield in the empty bay (see "About Metal Shields (Present in Some Drive Configurations)"...
  • Page 206: Installing An Optional Third Hard Drive (Desktop Computer)

    Installing an Optional Third Hard Drive (Desktop Computer) CAUTION: For configurations with three SAS hard drives, you must install an additional fan (see "Installing an Additional Fan" on page 210). 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover"...
  • Page 207 hard-drive holder hard drive in hard-drive bracket 7 Slide the hard-drive holder into the lower 5.25-inch drive bay until it is securely seated. Adding and Replacing Parts...
  • Page 208 sliding-plate lever 8 Connect a power cable to the hard drive and to the power supply. 9 Connect the serial ATA cable to the back of the drive and to the SATA connector on the system board. Adding and Replacing Parts hard-drive holder with hard drive The optional third hard drive is located in the lower 5.25-inch...
  • Page 209 power cable serial ATA cable optional serial ATA hard drive (desktop illustrated) The optional third hard drive is located in the lower 5.25-inch drive bay for desktop computers. power supply SATA connector Adding and Replacing Parts...
  • Page 210: Installing An Additional Fan

    Installing an Additional Fan CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. CAUTION: For configurations with three SAS hard drives, you must install an additional fan.
  • Page 211 fan slots (3) fan cable power supply To remove the fan: 1 Disconnect the fan cable from the fan and from the fan connector on the system board. 2 Press in on the fan release tab and lift to remove the fan. fan release tab fan connector on system board Adding and Replacing Parts...
  • Page 212: Drive Panel

    fan slots (3) fan cable power supply 3 Replace the computer cover (see "Replacing the Computer Cover" on page 262). Drive Panel NOTE: For both tower computers and desktop computers, your drive panel may or may not have a slot for the IEEE 1394 connector. Adding and Replacing Parts fan release tab fan connector on system board...
  • Page 213: Removing The Drive Panel (Tower Computer)

    Removing the Drive Panel (Tower Computer) CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 145).
  • Page 214: Replacing The Drive Panel (Tower Computer)

    Replacing the Drive Panel (Tower Computer) CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 145).
  • Page 215: Removing The Drive Panel (Desktop Computer)

    NOTE: If you are changing from a desktop orientation to a tower orientation, use the tab on the back of the front panel to rotate the Dell badge, as desired. 6 Replace the front panel (see "Replacing the Front Panel" on page 261).
  • Page 216: Replacing The Drive Panel (Desktop Computer)

    drive release latch Replacing the Drive Panel (Desktop Computer) CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover"...
  • Page 217 NOTE: If you are changing from a tower orientation to a desktop orientation, use the tab on the back of the front panel to rotate the Dell badge, as desired. 6 Replace the front panel (see "Replacing the Front Panel" on page 261).
  • Page 218: Removing A Drive-Panel Insert

    Removing a Drive-Panel Insert NOTICE: Drive-panel inserts may contain screws on the inside. You can attach the screws to new drives that do not have any screws. drive panel drive-panel insert release tabs (2) NOTICE: To avoid breaking the drive-panel insert tab, do not pull the insert more than approximately 1 cm (½...
  • Page 219: Floppy Drive Or Media Card Reader

    drive panel drive-panel insert release tabs (2) 3 Ensure that the drive-panel insert is correctly seated in the drive panel. Floppy Drive or Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  • Page 220: Removing A Floppy Drive Or Media Card Reader (Tower Computer)

    NOTE: If you are adding a floppy drive or Media Card Reader to your desktop computer, see "Installing a Floppy Drive or Media Card Reader (Desktop Computer)" on page 228. Removing a Floppy Drive or Media Card Reader (Tower Computer) 1 Follow the procedures in "Before You Begin"...
  • Page 221 power cable floppy drive connector (FLOPPY) floppy drive cable Adding and Replacing Parts...
  • Page 222: Installing A Floppy Drive Or Media Card Reader (Tower Computer)

    7 Slide the sliding-plate lever to the right to release the shoulder screw and slide the drive or Media Card Reader out of the 3.5-inch drive bay. Installing a Floppy Drive or Media Card Reader (Tower Computer) NOTICE: In a tower configuration with 4 hard drives, there can only be one floppy drive or Media Card Reader which must be installed in the lower 3.5-inch drive bay.
  • Page 223 floppy drive screws (4) 5 Gently slide the drive into place in the 3.5-inch bay until you hear a click or feel the drive securely installed. Adding and Replacing Parts...
  • Page 224 6 If you are installing a floppy drive: Connect the power cable from to the back of the floppy drive. Connect the data cable to the back of the floppy drive. 7 If you are installing a Media Card Reader, connect the data cable to the back of the Media Card Reader.
  • Page 225 drive-conversion latch floppy drive cable 9 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 10 Replace the front panel (see "Replacing the Front Panel" on page 261). 11 Replace the computer cover (see "Replacing the Computer Cover" on page 262).
  • Page 226: Removing A Floppy Drive Or A Media Card Reader (Desktop Computer)

    Diskette Drive option (for a floppy drive) or a USB option (for a Media Card Reader). 14 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 107). Removing a Floppy Drive or a Media Card Reader (Desktop Computer) 1 Follow the procedures in "Before You Begin"...
  • Page 227 power cable floppy drive connector (FLOPPY) 6 Pull the desktop drive retention insert by the handle and set it aside in a safe place. 7 Slide the sliding-plate lever to the right to release the shoulder screw and slide the drive out of the 3.5-inch drive bay. floppy drive cable Adding and Replacing Parts...
  • Page 228: Installing A Floppy Drive Or Media Card Reader (Desktop Computer)

    drive retention insert floppy drive Installing a Floppy Drive or Media Card Reader (Desktop Computer) 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 145). 3 Remove the front panel (see "Removing the Front Panel" on page 154). 4 If you are installing a new floppy drive or Media Card Reader, remove the drive-panel insert (see "Removing a Drive-Panel Insert"...
  • Page 229 drive 5 Gently slide the drive into place until you hear a click or feel the drive securely installed. 6 Attach the power and data cables to the floppy drive or Media Card Reader. 7 Connect the other end of the data cable to the system board connector labeled "FLOPPY"...
  • Page 230 power cable floppy drive connector (FLOPPY) 8 Replace the desktop drive retainer insert and fold the handle down. 9 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 10 Replace the front panel (see "Replacing the Front Panel" on page 261). 11 Replace the computer cover (see "Replacing the Computer Cover"...
  • Page 231: Optical Drive

    13 Enter System Setup (see "Entering System Setup" on page 81) and select the appropriate Diskette Drive (for a floppy drive) or USB (for a Media Card Reader) option. 14 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 107). Optical Drive...
  • Page 232 CD/DVD drive cable SATA connector 5 Slide the sliding-plate lever to the right to release the shoulder screw and slide the drive out to remove it from the drive bay. Adding and Replacing Parts power cable...
  • Page 233: Installing An Optical Drive (Tower Computer)

    sliding-plate lever Installing an Optical Drive (Tower Computer) NOTICE: In a tower configuration with 4 hard drives, there can only be one optical drive which must be installed in the upper 5.25-inch drive bay. In this case, the 3rd hard drive will occupy the upper 3.5-inch drive bay. The fourth hard drive will occupy the lower 5.25-inch drive bay.
  • Page 234 4 If you are installing a new drive, unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting.
  • Page 235 CD/DVD-drive cable SATA connector 8 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 9 Replace the front panel (see "Replacing the Front Panel" on page 261). 10 Replace the computer cover (see "Replacing the Computer Cover" on page 262).
  • Page 236: Removing An Optical Drive (Desktop Computer)

    12 Enter System Setup (see "Entering System Setup" on page 81) and enable the drive. 13 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 107). Removing an Optical Drive (Desktop Computer) 1 Follow the procedures in "Before You Begin" on page 143.
  • Page 237: Installing An Optical Drive (Desktop Computer)

    5 Pull the drive retention insert out by the handle and set it aside in a safe place. 6 Slide the drive out and remove it from the drive bay. drive retention insert Installing an Optical Drive (Desktop Computer) NOTICE: In a desktop configuration with 3 hard drives, there can only be one optical drive which must be installed in the upper 5.25-inch drive bay.
  • Page 238 2 If you are installing a new drive, remove the drive-panel insert (see "Removing a Drive-Panel Insert" on page 218) and remove the shoulder screws from the inside of the drive-panel insert and attach the screws to the new drive. 3 Gently slide the drive into place until the drive securely clicks into position.
  • Page 239 power cable SATA connector 5 Check all cable connections, and fold cables out of the way to avoid blocking the fan and cooling vents. 6 Replace the front panel (see "Replacing the Front Panel" on page 261). 7 Replace the computer cover (see "Replacing the Computer Cover" on page 262).
  • Page 240: Installing The Optional Speaker

    9 Enter System Setup (see "Entering System Setup" on page 81) and enable the drive. 10 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 107). Installing the Optional Speaker CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 241 speaker (optional) speaker slots (3) speaker connector on system board 3 If you already have a speaker installed, remove the old speaker: Disconnect the speaker cable from the speaker connector on the system board. Simultaneously grasp the bottom of the speaker with your index finger and press down on the latch release tab with your thumb.
  • Page 242 4 To install the speaker: Align the speaker behind the tabs on the three speaker slots. Slide down the speaker until the speaker and the latch release tab click into place. Connect the speaker cable to the speaker connector on the system board.
  • Page 243: Processor

    Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
  • Page 244 NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat-sink assembly. If you are not installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you install your new processor. 5 Open the processor cover by sliding the release lever from under the center cover latch on the socket.
  • Page 245: Replacing The Processor

    processor cover socket NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 6 Gently remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor.
  • Page 246 3 Unpack the new processor, being careful not to touch the underside of the processor. NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer.
  • Page 247 9 Pivot the socket release lever back toward the socket and snap it into place to secure the processor. NOTICE: If you are not installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you replace the processor. If you installed a processor replacement kit from Dell, return the original heat-sink assembly and processor to Dell in the same package in which your replacement kit was sent.
  • Page 248: Battery

    heat-sink assembly captive screw housing (2) 11 Replace the computer cover (see "Replacing the Computer Cover" on page 262). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug the cable into the computer. 12 Connect your computer and devices to electrical outlets, and turn them on.
  • Page 249: About The Battery

    CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
  • Page 250 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 145). 3 Locate the battery socket. NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object.
  • Page 251: Replacing The Battery

    Replacing the Battery 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 145). 3 Locate the battery socket. 4 Remove the existing battery (see "Removing the Battery" on page 249). NOTICE: To avoid damage to the battery connector, you must firmly support the connector while replacing the battery.
  • Page 252: I/O-Panel Components

    I/O-Panel Components USB port headphone connector Removing the I/O Panel 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 145). NOTE: To loosen the two captive screws on each side of the heat-sink assembly, you need a long Phillips screwdriver.
  • Page 253 3 Loosen the two captive screws on each side of the heat-sink assembly. CAUTION: Despite having a plastic shield, the heat-sink assembly may be very hot during normal operation. Ensure that the assembly has had sufficient time to cool before you touch it. 4 Rotate the heat-sink assembly upward, and remove it from the computer.
  • Page 254 fan release lever 7 Lift the fan release lever and slide the fan toward the back of the computer to release it from the bottom and remove it from the computer. 8 Disconnect the control-panel cable from the I/O panel connector by pulling with the cable loop.
  • Page 255: Replacing The I/O Panel

    I/O panel mounting screw Replacing the I/O Panel Follow the removal procedure in reverse order, ensuring that the tabs on the top panel, bottom panel, and front panel are secure. Adding and Replacing Parts...
  • Page 256: Power Supply

    Power Supply CAUTION: Before performing any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
  • Page 257: Replacing The Power Supply

    1 power supply screws (4) 5 Slide the power supply toward the front of the computer by approximately one inch. 6 Lift the power supply out of the computer. Replacing the Power Supply 1 Slide the power supply into place. 2 Replace the four screws that secure the power supply to the back of the computer chassis.
  • Page 258: System Board

    4 On the desktop computer, reattach the power cables to the side of the hard drive. 5 Run the cables underneath the tabs, and press the tabs to close them over the cables. 6 Replace the computer cover (see "Replacing the Computer Cover" on page 262).
  • Page 259 7 Remove the system board screws. system board 8 Pull up on the two tabs, slide the system board assembly toward the front of the computer, and then lift the assembly up and away. 9 Place the system board assembly that you just removed next to the replacement system board.
  • Page 260: Replacing The System Board

    system board Replacing the System Board 1 Transfer components from the existing system board to the replacement system board: Remove the memory modules and install them on the replacement board (see "Memory" on page 157). CAUTION: The processor package and heat-sink assembly can get hot. To avoid burns, ensure that the package and assembly have had sufficient time to cool before you touch them.
  • Page 261: Replacing The Front Panel

    2 Set the jumpers on the replacement system board so that they are identical to the ones on the existing board (see "System Board Components" on page 148). NOTE: Some components and connectors on the replacement system board may be in different locations than the corresponding connectors on the existing system board.
  • Page 262: Replacing The Computer Cover

    Replacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic...
  • Page 263: Getting Help

    1 See "Troubleshooting" on page 113 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 107 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 268.
  • Page 264: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 267, and then see the contact information for your region or go to support.dell.com. DellConnect...
  • Page 265: Autotech Service

    "Contacting Dell" on page 269. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
  • Page 266: Product Information

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...
  • Page 267: Before You Call

    Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 268). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.
  • Page 268 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
  • Page 269: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 270 Getting Help...
  • Page 271: Appendix

    NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 272: Macrovision Product Notice

    The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • Product name: Dell Precision™ Workstation T3400 • Model number: DCTA • Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs...
  • Page 273: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...
  • Page 274 bit — The smallest unit of data interpreted by your computer. Blu-ray Disc™ (BD)— An optical storage technology offering storage capacity of up to 50 GB, full 1080p video resolution (HDTV required), and as many as 7.1 channels of native, uncompressed surround sound. ®...
  • Page 275 CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once. CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs.
  • Page 276 DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors. disk striping — A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage.
  • Page 277 ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 278 Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.
  • Page 279 hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.
  • Page 280 IrDA — Infrared Data Association — The organization that creates international standards for infrared communications. IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ.
  • Page 281 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...
  • Page 282 MP — megapixel — A measure of image resolution used for digital cameras. ms — millisecond — A measure of time that equals one thousandth of a second. Access times of storage devices are often measured in ms. network adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it.
  • Page 283 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are capable of different speeds, they will operate at the slower speed. PCMCIA — Personal Computer Memory Card International Association — The organization that establishes standards for PC Cards.
  • Page 284 read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • It resides on a physically write-protected floppy disk, CD, or DVD. • It is located on a network in a directory and the system administrator has assigned rights only to specific individuals.
  • Page 285 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 286 The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer. S-video TV-out — A connector used to attach a TV or digital audio device to the computer.
  • Page 287 UMA — unified memory allocation — System memory dynamically allocated to video. UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an unacceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical power. UPS systems typically provide surge suppression and may also provide voltage regulation.
  • Page 288 A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk. If the floppy disk is left in the drive when the computer is shut down and then turned on, the computer is infected when it reads the boot sectors of the floppy disk expecting to find the operating system.
  • Page 289 ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip.
  • Page 290 Glossary...

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