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Summary of Contents for Toshiba e-STUDIO382P
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Page 2: Preface
REFACE Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. -
Page 3: Emergency First Aid
ENERGY STAR ROGRAM TOSHIBA TEC CORPORATION, as a member of the ENERGY STAR Program, attaches the ENERGY STAR logo to all products which meet the ENERGY STAR Program requirements. The ENERGY STAR Program aims at the promotion of the development and wider usage of office equipment including energy-efficient computers in order to address environmental issues such as global warming. -
Page 4: Disclaimer Notice
ISCLAIMER OTICE The following notice sets out the exclusions and limitations of liability of TOSHIBA TEC CORPORATION (including its employees, agents and sub-contractors) to any purchaser or user (“User’s”) of e-STUDIO332P/382P, including its accessories, options and bundled software (“Product”). The exclusion and limitations of liability referred to in this notice shall be effective to the fullest extent permissible at law. -
Page 5: Table Of Contents
ONTENTS Preface ...........2 Emergency First Aid . - Page 6 Operation ..........40 Printer settings in Windows .
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Page 7: Notes, Cautions And Warnings > 7
OTES AUTIONS AND NOTE A note provides additional information to supplement the main text. A caution provides additional information which, if ignored, may result in equipment malfunction or damage. A warning provides additional information which, if ignored, may result in a risk of personal injury. For the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine original toner cartridges. -
Page 8: Introduction
NTRODUCTION Congratulations on purchasing this monochrome page printer. Your new printer is designed with a range of advanced features to give you crisp black and white pages at high speed on a wide range of print media. For your information, a summary of the main features of your printer is given below. RINTER FEATURES >... -
Page 9: About This Manual
BOUT THIS MANUAL This manual is the user’s guide for your printer and forms part of the overall user support listed below: > Quick Set-up Guide: to describe how to unpack, connect and power up your printer. > Installation Safety booklet: provides information for safe use of your product. This is a paper document that is packaged with the product. -
Page 10: Printing
RINTING AGES The whole manual, Individual pages, or sections may be printed. The procedure is: From the toolbar, select File > Print (or press the Ctrl + P keys). Choose which pages you wish to print: All pages, for the entire manual. Current page for the page at which you are looking. -
Page 11: Printer Components
RINTER COMPONENTS Apart from the Operator panels, which are described in the next chapter, the e-STUDIO332P, e-STUDIO382P printers look similar from the outside. The important components are identified in the representations below. For illustration purposes the e-STUDIO382P model is shown. Operator panel Output Stacker (150 sheets, face down) Output Stacker extension... - Page 12 Cooling fan Memory panel (to upgrade your printer’s memory RAM DIMM) Power cable connection Parallel interface connection LAN interface connection USB interface connection Paper Tray extension Rear Face Up Tray extension Rear Face Up Tray Printer components > 12...
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Page 13: Operator Panels
PERATOR PANELS This chapter describes the function of the operator panel on your printer. It is useful to describe the Configuration Tool at this point as it provides the e-STUDIO332P with the equivalent of the menu control panel on the e-STUDIO382P. (See page 39 for installation of the Configuration Tool.) e-STUDIO332P... -
Page 14: Lcd
FLASH TYPE READY LED (1) Flash The LCD (3) has two rows of up to 16 alphanumeric digits, displaying print status and error messages. NLINE BUTTON The primary functions of the Online button (4) are activated by pressing the switch momentarily and releasing. -
Page 15: Changing Language
Configuration Tool is used to control and change the various printer settings. Using the Configuration Tool Viewing or changing the printer settings are carried out as follows: Click on Start > All Programs > TOSHIBA TO > Configuration Tool and select the Configuration Tool. Danish Dutch... -
Page 16: Menu Functions
ENU FUNCTIONS The Configuration Tool allows you to view and change the printer’s internal settings. You can think of this as the software equivalent of the LCD operator panel. In the Configuration Tool, click the Device Setting tab. The settings are grouped into categories or “User Menu”... - Page 17 Print menu This menu provides adjustment of various print job related functions. ITEM COPIES DUPLEX MANUAL PAPER FEED AUTO TRAY SWITCH TRAY SEQUENCE MEDIA CHECK RESOLUTION TONER SAVE MODE ORIENTATION LINES PER PAGE EDIT SIZE Media menu This menu provides adjustment to suit a wide range of print media. ITEM TRAY1 PAPERSIZE TRAY1 MEDIATYPE...
- Page 18 System configuration menu This menu adjusts general printer settings to suit the way you prefer to work. ITEM POW SAVE TIME PERSONALITY CLRABLE WARNING AUTO CONTINUE MANUAL TIMEOUT TIMEOUT INJOB TIMEOUT LOCAL TIMEOUT NET LOW TONER JAM RECOVERY ERROR REPORT PCL Emulation This menu controls the printer’s PCL emulation.
- Page 19 PPR Emulation This menu controls the printer’s PPR emulation. ITEM CHARACTER PITCH FONT CONDENSE CHARACTER SET SYMBOL SET LETTER O STYLE ZERO CHARACTER LINE PITCH WHITE PAGE SKIP CR FUNCTION LF FUNCTION LINE LENGTH FORM LENGTH TOF POSITION LEFT MARGIN FIT TO LETTER TEXT HEIGHT FX Emulation...
- Page 20 Parallel menu This menu controls the operation of the printer’s parallel data interface. ITEM PARALLEL BI-DIRECTION ACK WIDTH ACK/BUSY TIMING I-PRIME USB menu This menu controls the operation of the printer’s USB data interface. ITEM SOFT RESET SPEED SERIAL NUMBER Network menu This menu controls the operation of the printer’s 10Base-T/100Base-TX network interface.
- Page 21 ITEM FACTORY DEFAULTS Maintenance menu This menu provides access to various printer maintenance functions. ITEM MENU RESET SAVE MENU POWER SAVE PAPER BLACK SET DARKNESS SMR SETTING BG SETTING Usage menu This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items.
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Page 22: Printing Menu Settings
The printer prints a list of the menu settings and a demo print page. button” on page 14. Using the Configuration Tool Select Start > All Programs > TOSHIBA TO > Configuration Tool > Configuration Tool. The Configuration Tool page is displayed. -
Page 23: E-Studio382P
e-STUDIO382P PERATOR PANEL The e-STUDIO382P operator panel consists of a menu driven control panel, an LCD display and two LED indicators. ANEL ELEMENTS Liquid crystal display. (LCD) panel. Two rows of up to 16 alphanumeric digits displaying print status, menu items in menu mode and error messages. Menu Scroll Buttons. - Page 24 Cancel button. When printing press to cancel a print job. Press to exit the MENU mode and go ONLINE, when in the MENU mode. NOTE When there is an error, and there are print jobs in queue, pressing the Cancel button deletes the first job in the queue.
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Page 25: Menu Functions
ENU FUNCTIONS The Printer Menu allows you to view and change the printer’s internal settings. The settings are grouped into categories or “menus” such as Information Menu or Print Menu. Some of these settings are similar to those found in your printer driver or application software. - Page 26 ITEM RESOLUTION TONER SAVE MODE ORIENTATION LINES PER PAGE EDIT SIZE Media menu This menu provides adjustment to suit a wide range of print media. ITEM TRAY 1 PAPERSIZE TRAY 1 MEDIATYPE TRAY 1 MEDIAWEIGHT TRAY2 PAPERSIZE (When tray 2 is installed) TRAY2 MEDIATYPE (When tray 2 is installed) TRAY2 MEDIAWEIGHT...
- Page 27 ITEM TIMEOUT NET LOW TONER JAM RECOVERY ERROR REPORT START UP PCL emulation This menu controls the printer’s PCL emulation. ITEM FONT SOURCE FONT NO. FONT PITCH SYMBOL SET A4 PRINT WIDTH WHITE PAGE SKIP CR FUNCTION LF FUNCTION PRINT MARGIN PEN WIDTH ADJUST TRAY ID PCL T0ID...
- Page 28 ITEM LF FUNCTION LINE LENGTH FORM LENGTH TOF POSITION LEFT MARGIN FIT TO LETTER TEXT HEIGHT FX Emulation This menu controls the printer’s FX emulation. ITEM CHARACTER PITCH CHARACTER SET SYMBOL SET LETTER O STYLE ZERO CHARACTER LINE PITCH WHITE PAGE SKIP CR FUNCTION LINE LENGTH FORM LENGTH...
- Page 29 USB menu This menu controls the operation of the printer’s USB data interface. ITEM SOFT RESET SPEED OFFLINE RECEIVE SERIAL NUMBER Network menu This menu controls the operation of the printer’s 10Base-T/100Base-TX network interface. ITEM TCP/IP IP VERSION NETBEUI NETBIOS OVER TCP NETWARE ETHERTALK FRAMETYPE...
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Page 30: Printing Menu Settings
Maintenance menu This menu provides access to various printer maintenance functions. ITEM MENU RESET SAVE MENU POWER SAVE PAPER BLACK SET DARKNESS SMR SETTING BG SETTING Usage menu This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items. -
Page 31: Paper Recommendations
APER RECOMMENDATIONS For guidance on the media you can use with your printer, which input tray and which ejection method to use, see the section entitled “Paper and tray information” in the “Specifications” chapter. NOTE The reference to Manual Feed Tray is for the e-STUDIO332P and the Multi Purpose Tray is for the e-STUDIO382P models. -
Page 32: Postcards
OSTCARDS The manufacturer of this printer recommends the following guidelines when selecting postcards for use in your printer: > Always manually feed single postcards using the Manual Feed Tray or Multi Purpose Tray, depending on your printer model. > Use unfolded double postcards. >... - Page 33 Adjust the rear paper support (4) to the size of paper you are using by gripping the lug, tilting and sliding the support forwards or backwards as necessary. Adjust the paper guides (5) by gripping the lug and moving it backwards or forwards to match the size of the paper used.
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Page 34: Multi Purpose Tray And Manual Feed Tray
ULTI PURPOSE TRAY AND MANUAL FEED TRAY e-STUDIO382P: Pull down the Multi Purpose Tray (1), extend the tray (2) and fold out the paper supports (3), and adjust the paper guides to the width of the paper (4). e-STUDIO332P: Pull down the Manual Feed Tray (1), and adjust the paper guides (2) to the width of the paper. -
Page 35: Paper Feed, Size And Media Setting
> Envelopes should be loaded flap down, face up with the top edge to the left and short edge into the printer. NOTE Do not select Duplex printing on envelopes. > Load Transparencies face up and top edge into the printer. >... -
Page 36: E-Studio382P
e-STUDIO382P Using the control panel on your printer, you can choose: > which paper to use > the size of the paper you wish to use > the weight of the paper (thickness) > the type of paper NOTE > If the settings in the printer differ from those selected on your computer, the printer will not print and the LCD will display an error message. - Page 37 Press the Cancel or Online or the BACK button repeatedly to exit the MENU mode. Select the correct paper settings in the printer driver before printing the file. Media type and weight Set media type and weight as follows: If media type or media weight are not correctly set, print quality deteriorates and the fuser roller may be damaged.
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Page 38: Interfaces
NTERFACES Your printer is equipped with a selection of data interfaces: Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. USB – For connection to a PC running Windows 2000 or later or Mac OS X or later. This port requires a cable conforming to USB version 2.0 or above. -
Page 39: Printer Drivers
RINTER DRIVERS This chapter describes how to install a printer driver on two types of operating system – Windows and Macintosh. The printer drivers are all contained on the printer driver DVD. Please refer to the readme file on this DVD for the latest information on printer driver installation. INDOWS OPERATING SYSTEMS With Windows running, insert the printer driver DVD into your DVD-ROM drive. -
Page 40: Operation
PERATION This chapter provides a broad outline of how to operate your printer from either a Windows or a Macintosh environment. In the former, while PCL emulation is available on all printer models, PS emulation is optional on the e-STUDIO382P model. RINTER SETTINGS IN INDOWS NOTE... -
Page 41: Pcl Emulation
EMULATION The tabs available are the Setup Tab, the Job Options Tab and the Image Tab. Setup tab Paper size should be the same as the page size of your document (unless you wish to scale the printout to fit another size), and should also be the same as the size of paper you will feed into the printer. - Page 42 Job options tab The output resolution of the printed page can be set as follows. > The ProQ1200 setting for e-STUDIO332P prints at 2400 x 600dpi. This setting requires the most printer memory and takes the longest to print. Your printed pages can be scaled to fit larger or smaller stationery.
- Page 43 Your printed pages can be scaled to fit larger or smaller stationery, within a range of 25% to 400% of the original size. A single on-screen button restores the default settings. Image tab Dithering produces an intermediate grayscale by adjusting the combination of dots used in printing.
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Page 44: Ps Emulation
EMULATION The tabs available are the Layout Tab, the Paper/Quality Tab and the Job Options Tab. Layout tab My Printer Printing Preferences Page orientation can be set to portrait (tall), landscape (wide) or landscape rotated by 180 degrees. Print on both sides (duplex printing) can be set to long edge or short edge of the document. - Page 45 Select the required printed paper size. You can substitute another font for TrueType Font. You can set other document options as required, including PostScript options and printer features. Paper/Quality tab You can set the paper source or leave it as automatic selection and by using the Advanced button you have access to the same set of options as described above for the Layout Tab.
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Page 46: Setting From Windows Control Panel
You can print watermark text behind the main page image. This is useful for marking documents as draft, confidential, etc. If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using Overlays (for e-STUDIO382P). - Page 47 This button prints a test page to ensure that your printer is working. NOTE The above features are provided by the Windows XP operating system and will vary with other operating systems. Advanced tab You can specify which times of day your printer will be available. Indicates current priority, from 1 (lowest) to 99 (highest).
- Page 48 this option if you want to maximise printer efficiency. When this option is disabled the spooler chooses documents based only on their priority settings. Specifies that the spooler should not delete documents after they are completed. This allows documents to be re submitted to the printer from the spooler instead of printing again from the application program.
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Page 49: Printer Settings In Macintosh
PS emulation The main tabs are the General Tab, Advanced Tab and Device Settings Tab. The General and Advanced tabs are the same as for PCL emulation described earlier. Device settings tab You can set the desired paper sizes in each of the available paper feed trays. You can make a variety of font settings depending on your application. -
Page 50: 2-Sided Printing
SIDED PRINTING The duplex unit adds the function of two-sided printing, using less paper and making large documents easier to handle. It also enables booklet printing, which uses even less paper. You can print using Auto Duplex or Manual Duplex function. NOTE The steps in the process relate to Windows XP PCL. - Page 51 In the 2-sided printing drop down menu, select either Long Edge (Manual) or Short Edge (Manual) according to your printing preferences. If you require further information, click the Duplex Help button. Then, Click the Print button. Every second page (1) of your document is printed first. When this is complete, a message appears on screen prompting you to take the paper, flip it and replace it in the Paper Tray.
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Page 52: Manual Duplex Printing Using The Manual Feed Tray (E-Studio332P)
Take the printed paper from the Output Stacker (3) and place it in the Paper Tray, ensuring that the printed side is facing up and the bottom of the page facing into the printer (4). Close the Paper Tray and press the Online (5) button. The message window should disappear from your screen and the document finishes printing the remaining pages of your document. - Page 53 When every second page has printed, take the paper from the output stacker. Set the paper one page at a time in the Manual Feed Tray with the printed side facing down and the top of the page facing into the printer. Ensure that the paper is gripped in place.
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Page 54: Overlays And Macros (Windows Only)
VERLAYS AND ACROS HAT ARE OVERLAYS AND MACROS If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using these advanced features. You can use PostScript overlays to generate all your special stationery and store it in the printer for use whenever you need it. -
Page 55: Create And Download The Project
REATE AND DOWNLOAD THE PROJECT From the Windows Start menu, start Storage Device Manager (SDM) and allow SDM to discover the printer. Choose Projects > New Project. Choose Projects > Add File to Project. Set the Files of Type drop-down list to PRN Files(*.prn). Navigate to the folder where the.PRN files are stored and select one or more of these to include in your overlay set. -
Page 56: Printing With Postscript Overlays
In the Define Overlays window, enter a suitable name (2) for this overlay and choose which page(s) (3) of your documents will use this overlay. Enter the name of the overlay file (4) exactly as it appeared in the Storage Device Manager project window. Remember that this name is case sensitive. -
Page 57: Creating Pcl Overlays
PCL O REATING VERLAYS Three steps are required to create an overlay: Create the form data using your own application software and print it to a printer (.PRN) file. Use the Storage Device Manager utility software supplied on DVD with your printer to create a “project file,”... -
Page 58: Test Printing The Macro
If you wish to edit the names or ID numbers, double-click the file entry and edit the details. Note that the names are case sensitive. Choose Projects > Save Project and enter a meaningful name (e.g. “Letter Stationery”) so that you can recognise it. Choose Projects >... -
Page 59: Printing With Pcl Overlays
The new overlays will now appear in the Defined Overlays list in the printer properties window. When done, click OK to close the printing preferences window. Your new overlays are now ready and available to be used for any future documents you wish. -
Page 60: Consumables And Maintenance
ONSUMABLES AND MAINTENANCE This section deals with the replacement of the toner cartridge and image drum and general maintenance. HEN TO REPLACE THE TONER CARTRIDGE When the toner is running low, TONER LOW is displayed in the operator panel LCD. After Toner Low displays, the printer will print about 100 more pages then display Toner Empty and stop printing. - Page 61 Pull the coloured lever (1) on the right side of the toner cartridge towards the front of the printer (unlock position) to close the cartridge then remove the used toner cartridge (2). Clean the top of the ID unit with a clean, lint free cloth. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture.
- Page 62 Insert the left end of the cartridge into the top of the image drum unit first (5), push it against the pins on the drum unit, then lower the right end of the cartridge down onto the image drum unit. Pressing gently down on the cartridge to ensure that it is firmly seated, push the coloured lever towards the rear of the printer (lock position) (6).
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Page 63: When To Replace The Image Drum
Close the top cover and press it down to latch it closed. HEN TO REPLACE THE IMAGE DRUM When the drum reaches 90% of its life, a REPLACE IMAGE DRUM message is displayed in the operator panel LCD. Change the image drum when the print becomes faint or begins to deteriorate. - Page 64 Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. The green image drum surface at the base of the ID unit is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes.
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Page 65: Cleaning The Led Array
Close the top cover and press it down to latch it closed. LEANING THE ARRAY Clean the LED array whenever a new toner cartridge is installed or if there are faded vertical areas or light printing down a page. Wipe the LED array gently with a soft tissue. Consumables and maintenance >... -
Page 66: Troubleshooting
ROUBLESHOOTING TATUS AND ERROR MESSAGES Your printer has been designed to give you helpful status feedback not only during normal operation but also if a printing problem occurs so that you can take appropriate corrective action. The LCD on the printer operator panel provides the self-explanatory status and error messages in your chosen language. -
Page 67: Input Jam
NPUT JAM NOTE The e-STUDIO382P model has been illustrated below. The principles are the same for all models of this printer. Remove the paper tray from the printer (1). Remove any crumpled or folded paper. Remove any paper from the underside of the printer (2). Replace the paper tray. - Page 68 Carefully lift out the image drum, complete with the toner cartridge. Be careful not to touch or scratch the green drum surface. Remove any jammed sheets from the paper path. Re-install the image drum complete with toner cartridge, ensuring that the pegs (1 &...
- Page 69 Remove any jammed paper from the face down stacker. NOTE If the edge of the jammed paper protrudes (or can be seen) from the exit, reinstall the image drum, close the top cover and switch the printer on. Remove the jammed paper from the exit when the exit roller begins rotating after a few seconds after switching on.
- Page 70 Check for paper jam in duplex unit. > Remove the Image Drum as described in step (1) by raising the coloured handles (2) on each side, and then by holding the handles and gently lifting it out. > Remove any paper and replace the duplex unit. >...
- Page 71 > Raise the Paper Guard (1) and remove the paper. Lower the Paper Guard back into position. > Re-install the image drum as described in step Open the Multi Purpose Tray (1) (Manual Feed Tray for e-STUDIO332P). > Remove any paper that you find (2), and then close the tray. Close the top cover and press down to latch it closed.
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Page 72: Print Quality Problems
RINT QUALITY PROBLEMS Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked. SYMPTOM PROBLEM Blank sheets printed. Image drum cartridge not properly installed. Empty or missing toner cartridge. -
Page 73: Paper Feed Problems
SYMPTOM PROBLEM Pages curl Printing on wrong side excessively. of paper. Moisture in paper. Improper storage. High humidity. APER FEED PROBLEMS SYMPTOM Paper Jams occur frequently. Multiple sheets of paper are fed at the same time. Paper is not fed into the printer. -
Page 74: Software Problems
OFTWARE PROBLEMS Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information. SYMPTOM PROBLEM Printing is garbled. Incorrect driver is installed. -
Page 75: Installing Options
NSTALLING OPTIONS The following options are available to extend the performance of your printer: > 64, 256MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files > Second paper tray: to increase your printer’s paper handling capacity by 530 sheets (80g/m²) NSTALLATION PROCEDURE To install any of the above options, follow the detailed installation sheet that accompanies... -
Page 76: Specifications
PECIFICATIONS ENERAL PRINTER MODEL e-STUDIO332P e-STUDIO382P A summary of the basic characteristics of your printer appears in the table below: ITEM SPECIFICATION Dimensions 387mm x 364mm x 244.5mm (W x D x H) Weight 11.6kg approximately (without second tray) Power supply 220 to 240VAC @ 50 - 60Hz Power consumption Typical:... -
Page 77: Paper And Tray Information
APER AND TRAY INFORMATION Feed and ejection methods vary depending on the type, size and thickness of medium used. Use the chart below and the notes/symbols/terms on the following page for initial guidance. (Minor variations to settings may be necessary depending on user setup and environmental conditions). - Page 78 Paper type Size Labels Letter Transparencies Letter Paper type Size Plain paper Letter Executive Legal(13) Legal(13.5) Legal(14) 16K (184 - 260mm) 16K (195 - 270mm) 16K (197 - 273mm) Statement Custom W: 86 - 216mm L: 140 - 1321mm Letter Executive Legal(13) Legal(13.5)
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Page 79: Notes/Symbols/Terms
Paper type Size Envelopes Com-9 Com-10 Monarch Custom W: 86 – 216 L: 140 – 356 Labels Letter Transpa- rencies Letter OTES SYMBOLS TERMS Notes: When an optional second paper tray is used, the original tray is referred to as Tray 1 and the optional tray as Tray 2. - Page 80 SYMBOL/ MEANING TERM Light paper weight: 60 - 66g/m Medium Light paper weight: 67 - 73g/m Medium paper weight: 74 - 88g/m Medium Heavy paper weight: 89 - 104g/m Heavy paper weight: 105 - 122g/m Ultra Heavy paper weight: 123g/m Can be used Cannot be used Can be used depending on the size.
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Page 81: Index
NDEX Numerics 2-sided printing ... 50 Adhesive labels ... 31 Advanced features enabling or disabling ... 48 Attention LED ... 13 Auto duplex printing ... 50 Envelopes Types ... 31 Exit paper jam ... 67 Feed jam or exit jam ... - Page 82 R101120J7300-TTEC 07113001 iss.1...