Toshiba e-studio 3511 Network Administrator's Manual

Toshiba e-studio 3511 Network Administrator's Manual

Multifunctional digital systems
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MULTIFUNCTIONAL DIGITAL SYSTEMS
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Administrator's Guide
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Summary of Contents for Toshiba e-studio 3511

  • Page 1 MULTIFUNCTIONAL DIGITAL SYSTEMS Network Administrator’s Guide...
  • Page 2: Software License Agreement

    ELECTRONIC FILE INCLUDED ON THE USER DOCUMENTATION CD-ROM INCLUDED HERE- WITH; HOWEVER, ALL SOFTWARE AND DOCUMENTATION DEVELOPED OR CREATED BY OR FOR TOSHIBA TEC CORPORATION (“TTEC”) ARE PROPRIETARY PRODUCTS OF TTEC AND ARE PROTECTED BY COPYRIGHT LAWS, INTERNATIONAL TREATY PROVISIONS, AND OTHER APPLICABLE LAWS.
  • Page 3 (b) (3) (ii) or (c) (i) (ii) of the Rights in Technical Data and Computer Software Clause set forth in 252.227-7013, or 52.227-19 (c) (2) of the DOD FAR, as appro- priate. Contractor/Manufacturer is TOSHIBA TEC Corporation, 2-4-1, Shibakoen, Minato-ku, Tokyo, 105-8524, Japan.
  • Page 4: Trademarks And Copyright

    Copyright © 2003 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TTEC. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 5: Preface

    Preface Thank you for purchasing e-STUDIO4511 Series, e-STUDIO450 Series, or e-STUDIO280 Series Multifunctional Digital Systems. This Network Administrator’s Guide explains the instructions for administrators to set up and manage the e-STUDIO4511 Series, e-STUDIO450 Series, or e-STUDIO280 Series from the network using TopAccess. Read this guide before set- ting up your e-STUDIO4511 Series, e-STUDIO450 Series, or e-STUDIO280 Series using TopAccess.
  • Page 6: Table Of Contents

    Table of Contents SOFTWARE LICENSE AGREEMENT ............2 TRADEMARKS AND COPYRIGHT..............4 Preface ......................5 About This Guide ....................5 Conventions ......................5 About Other Manuals....................5 Table of Contents ...................6 1. Overview ......................11 Features and Functions................12 About Setup from TopAccess ................12 About Maintenance from TopAccess..............13 About Registration from TopAccess ..............13 About Other Administrative Functions in TopAccess..........14 Accessing TopAccess Administrator Mode ..........15...
  • Page 7 Setting up the Time and Date ................50 Setting up the Web General Setting ..............51 Setting up Network Settings .................52 Setting up the TCP/IP ...................53 Setting up the IPX/SPX..................54 Setting up the AppleTalk..................54 Setting up the Rendezvous...................55 Setting up the LDAP Session ................55 Setting up the DNS Session .................56 Setting up the DDNS Session................56 Setting up the SLP Session ..................56...
  • Page 8 Backing up Data ....................102 Restoring Data from Backup File................104 Deleting the Data from Local Folder ..............107 Managing Directory Service................108 Setting up Notification..................110 Importing and Exporting the Address Book ............112 Importing the Address Book Data ..............112 Exporting the Address Book Data ..............113 Importing and Exporting the Department Code ..........115 Importing the Department Code Data ............115 Exporting the Department Code Data ............117...
  • Page 9 Setting up NDPS Using Novell Printer Gateway ...........174 Setting up NDPS Using TOSHIBA NDPS Gateway........179 Installing the TOSHIBA NDPS Gateway ..........179 Setting up the equipment as an NDPS Object ........180 Removing NDPS Components ..............183 Setting up DNS and Mail Servers...............185 Tips of Setting up the DNS and Mail Servers for Email ........186...
  • Page 10 SNMP Network Service.................211 Default Settings for Copier Setting ..............211 Default Settings for Fax Setting (Optional) ............211 Default Settings for Save as file Setting .............212 Default Settings for Email Setting ...............212 Default Settings for Internet Fax Setting.............213 Default Settings for Printer Setting ..............213 General Setting .....................213 Default Raw Job Setting................213 Default Settings for Print Service................213...
  • Page 11: Overview

    1. OVERVIEW Network Administrator’s Guide — 1. Overview...
  • Page 12: Features And Functions

    Features and Functions With the TopAccess web-based device management utility in the administrator mode, you can configure network and device settings, display and filter message and job logs, and control cur- rent jobs using a web browser. • NOTES: Before you read through this guide and perform the setup and maintenance opera- tions, please perform the setup for TopAccess.
  • Page 13: About Maintenance From Topaccess

    About Maintenance from TopAccess Following maintenance options are performed from TopAccess in the administrator mode: Updating client software An administrator can update the client software saved in this equipment. When a new version of client software is released, an administrator should update the client software in this equipment so clients can install new versions of their client software from TopAccess.
  • Page 14: About Other Administrative Functions In Topaccess

    About Other Administrative Functions in TopAccess Displaying message logs An administrator can display the message logs from TopAccess in the administrator mode. Registering department codes An administrator can manage department codes from the Counter tab. Network Administrator’s Guide — Features and Functions...
  • Page 15: Accessing Topaccess Administrator Mode

    Accessing TopAccess Administrator Mode TopAccess, web-based utility available on this equipment, allows you to manage this equipment remotely via the Internet or via your company’s intranet. To operate TopAccess, this equipment should be connected to the network and configured with the TCP/IP settings.
  • Page 16 Enter the administrator password in the “Password” field. Then click [Login]. • You cannot change a name in the User Name field. It always must be “Admin” to login TopAccess in the administrator mode. • The Setup page is displayed. •...
  • Page 17: Easy Setup Flow

    2. EASY SETUP FLOW Network Administrator’s Guide — 2. Easy Setup Flow...
  • Page 18: Overview For Network Configuration

    Overview for Network Configuration This equipment supports the various features of electronic document processing over a network such as network printing, scanning, and sending Email or Internet Fax over the Internet. To enable these features, an administrator has to assign the proper network configuration to client computers, servers, and this equipment.
  • Page 19: Connecting To The Local Area Network Over Tcp/Ip

    Connecting to the Local Area Network over TCP/IP When this equipment is connected to the local area network over TCP/IP with Windows com- puters, Unix workstations, and NetWare servers, the following features are available: Printing Features • SMB Printing in the Peer-to-Peer connection from Windows computers P.23 "Setup Flow for SMB Printing"...
  • Page 20: Connecting To The Internet

    P.29 "Setup Flow for AppleTalk Printing" Connecting to the Internet When this equipment is connected to the local area network where the Internet access is enabled with DNS server and mail server, the following features are available: Printing Features • IPP Printing in the Internet connection from Windows computers P.25 "Setup Flow for IPP Printing"...
  • Page 21: Setup Flow For Printing Features

    Setup Flow for Printing Features This section describes the minimum setup flow to configure this equipment for printing. For e-STUIO450 Series and e-STUDIO280 Series: The printing features are available only when the Printer Kit or Printer/Scanner Kit is installed. Setup Flow for Windows Printing This equipment supports SMB printing, Peer-to-Peer printing, LPR printing, and IPP printing for Windows computers.
  • Page 22: Setup Flow For Lpr Printing

    Peer-to-Peer Printing • Windows 98 (Windows 98 Second Edition Recommended) • Windows Me IPP Printing • Windows 2000 Service Pack 3 • Windows XP Service Pack 1 • Windows Server 2003 Setup Flow for LPR Printing Connecting over TCP/IP Network Windows NT 4.0 Windows 2000 Windows XP...
  • Page 23: Setup Flow For Smb Printing

    • TopAccessDocMon • Agfa Font Manager Setup Flow for SMB Printing Network Environment over TCP/IP Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Windows 98 Windows Me Windows NT 4.0 Windows 2000 Setting up SMB Printer Windows XP Connection Windows Server 2003...
  • Page 24: Setup Flow For Peer-To-Peer Printing

    installations for users.) For more information about the SMB installation, please see the Printing Guide. In the SMB enabled network, users must install following client software for printing: • Printer Drivers • TopAccessDocMon • Agfa Font Manager Setup Flow for Peer-to-Peer Printing Connecting over TCP/IP Network Windows 98 Windows Me...
  • Page 25: Setup Flow For Ipp Printing

    • Printer Drivers • Peer-to-Peer Utility • Agfa Font Manager Setup Flow for IPP Printing Connecting over Internet Windows 2000 Windows XP Windows Server 2003 Setting up the IPP printer connection This equipment can be used with the IPP printer connection for Windows 2000, Windows XP, and Windows Server 2003 in a TCP/IP network.
  • Page 26: Setup Flow For Printing Via Windows Print Server

    • TopAccessDocMon • Agfa Font Manager • NOTE: TopAccessDocMon is available only when the client computers are connected to this equipment within the same local area network. Also TopAccessDocMon cannot automatically find the IP or IPX address of this equipment to connect, if users install the client software for IPP printing.
  • Page 27: Setup Flow For Novell Printing

    Step 3: Advise users to install the Client Software for SMB printing via the Windows print server. Users can install the printer drivers for Windows Client Server network from the queue cre- ated in the Windows print server. This installation method is common for Windows print sharing.
  • Page 28: Setup Flow For Macintosh Printing

    This equipment supports the PSERVER in the NetWare 4.x bindery emulation mode, NetWare 4.x NDS mode, NetWare 5.x NDS/NDPS mode, and NetWare 6.x NDS/NDPS mode. Setup procedure Step 1: Setting up the NetWare print server. P.171 "Setting up NetWare Print Server" Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAc- cess.
  • Page 29: Setup Flow For Appletalk Printing

    • NOTE: Macintosh printing from Mac OS X 10.2 and its earlier versions of Mac OS X is sup- ported only in Classic mode using the PPD file for Mac OS 8.6 to 9.x. This equip- ment also provides the PPD file for Mac OS X 10.2.4 or later. Setup Flow for AppleTalk Printing Connecting over AppleTalk Network Mac OS 8.6...
  • Page 30: Setup Flow For Unix Printing

    Setup procedure Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAc- cess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess.
  • Page 31: Setup Flow For Ftp Printing

    Setup procedure Step 1: Setting up the TCP/IP. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess.
  • Page 32: Setup Procedure

    • Text data file Setup procedure Step 1: Setting up the POP3 account for this equipment in the incoming mail server. P.185 "Setting up DNS and Mail Servers" Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAc- cess.
  • Page 33: Setup Flow For Scanning Features

    Setup Flow for Scanning Features This section describes the minimum setup flow required to configure this equipment for scan- ning. For e-STUIO450 Series and e-STUDIO280 Series: The scanning features are available only when the Printer Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.
  • Page 34: Setup Flow For Scan To Email

    Step 4: Setting up the Destination. You should configure the destination. You can allow users to save scanned files only in the local folder, or allow users to save scanned files in the network folders. P.76 "Setting up the Destination" Step 5: Setting up the Remote 1 and Remote 2 If you allow users to save scanned files in the network folders, you should specify which net- work folders can save the scanned files, or allow users to specify the network folders.
  • Page 35 Step 4: Setting the Email Settings. In the Email Settings, you should specify the from address and from name to enable the Scan to Email. Also you can specify the file format, fragment size, and body text that apply to the Email sent from this equipment.
  • Page 36: Setup Flow For Fax Features

    Setup Flow for Fax Features This section describes the minimum setup flow to configure this equipment for Fax features. Setup Flow for Network-Fax For e-STUDIO4511 Series: • The fax transmission using the N/W-Fax driver is available only when optional Fax unit is installed.
  • Page 37 Display Resolution • 1024 x 768 dots or more Display Color • High Color (16bit) or higher is recommended • Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) Memory • 64MB for Windows 98 • 96MB for Windows Me and Windows NT 4.0 •...
  • Page 38: Setup Flow For Internet Fax

    Step 6: Setting up the N/W-Fax Destination and N/W-Fax Folder for Save as file features. To enable the Save as file feature on the N/W-Fax driver (to send the document), configure the N/W-Fax Destination and N/W-Fax Folder to designate where the document will be saved.
  • Page 39: Setup Flow For Onramp Gateway

    Step 2: Setting up the TCP/IP and the HTTP Network Service to enable TopAc- cess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess.
  • Page 40 Onramp Gateway Sending a fax to the Relay Box of the equipment through the ITU-T compatible Public Switched Telephone network G3 Facsimile ITU-T Send a document as Relay Box Internet Fax to the Internet via SMTP server Internet Email addresses SMTP Server are assigned as destinations...
  • Page 41: Setup Flow For Offramp Gateway

    Step 3: Setting up the SMTP Network Service. You should specify the SMTP server to be used for sending an Internet Fax. P.59 "Setting up the SMTP Client" Step 4: Setting the Internet Fax Settings. In the Email Settings, you should specify the from address and from name to enable the Internet Fax transmission.
  • Page 42 Offramp Gateway An Email is sent to "FAX=<fax number>@host1.ifax.com" from a client computer Client Computer An Internet Fax is sent to Internet "FAX=<fax number>@host1.ifax.com" from an Internet Fax device Internet Fax Device The equipment receives The equipment receives Email of which the forwarding Email of which the forwarding domain is "host1.ifax.com"...
  • Page 43 configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from TopAccess. P.53 "Setting up the TCP/IP" P.58 "Setting up the HTTP Network Service" Step 3: Setting up the DNS Session. You should set the DNS Session to specify the DNS server. P.56 "Setting up the DNS Session"...
  • Page 44: Setup Flow For E-Filing Features

    Setup Flow for e-Filing Features This section describes the minimum setup flow to configure the e-Filing features. Setup Flow for e-Filing Web Utility Users can manage the boxes, folders, and documents in e-Filing from computers using the web browser if you enable the e-Filing web utility. Connecting over TCP/IP Network Print to e-Filing Copy or Scan to e-Filing...
  • Page 45 Connecting over TCP/IP Network e-Filing Windows 98 Windows Me Windows NT 4.0 Windows 2000 Retrieving from e-Filing Windows XP using TWAIN driver or Windows Server 2003 File Downloader The TWAIN driver and File Downloader can retrieve documents that are stored in the e-Filing by the Store to e-Filing functions.
  • Page 46 Setup procedure Step 1: Setting up the TCP/IP. When this equipment is connected to the TCP/IP network, you should set the TCP/IP from the Touch Panel Display the first time you use this equipment to make TopAccess available. Please see the User Functions Guide to configure the TCP/IP from the Touch Panel Display, or from TopAccess.
  • Page 47: Setting Up From Topaccess

    3. SETTING UP FROM TOPACCESS Network Administrator’s Guide — 3. Setting up from TopAccess...
  • Page 48: Setting Up Device Settings

    Setting up Device Settings In the General submenu page in the Setup menu, an administrator can configure the general set- tings such as Device Information, Energy Save, Date and Time, and Web General Setting. • NOTE: Some settings may not apply to the Touch Panel Display as soon as you save the settings.
  • Page 49: Setting Up The Device Information

    • SUPPLEMENT: If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Click [OK] to apply the changes. •...
  • Page 50: Setting Up The Energy Save

    6) Network path or queue name Enter the queue name for SMB printing. This queue name is used when users use the dis- covery function of the installer to obtain the network queue during the installation. Gener- ally use “print” for the Network path or queue name. 7) Location Enter the name of the department or site.
  • Page 51: Setting Up The Web General Setting

    1) Date/Time To adjust the date, select year in the first field, select month in the second field, and enter date in the third field. To adjust the time, enter hour in the fourth field, and enter time in the fifth field. 2) Time Zone Select the time zone where this equipment is located.
  • Page 52: Setting Up Network Settings

    Setting up Network Settings In the Network submenu page in the Setup menu, an administrator can configure the network settings such as TCP/IP, IPX/SPX, AppleTalk, DNS Session, DDNS Session, SLP Session, SMB Session, NetWare Session, HTTP Network Service, SMTP Network Service, POP3 Network Service, FTP Client, and SNMP Network Service.
  • Page 53: Setting Up The Tcp/Ip

    P.59 "Setting up the SMTP Client" P.60 "Setting up the SMTP Server" P.61 "Setting up the POP3 Network Service" P.62 "Setting up the FTP Client" P.62 "Setting up the FTP Server" P.63 "Setting up the SNMP Network Service" Click [Save]. •...
  • Page 54: Setting Up The Ipx/Spx

    2) IP Address Enter the static IP address that is assigned to this equipment when “Static IP” is selected in the “Address Mode” drop down box. 3) Subnet mask Enter the subnet mask if required when “Static IP” is selected in the “Address Mode” drop down box.
  • Page 55: Setting Up The Rendezvous

    2) Level This displays the AppleTalk network number of this equipment. 3) Device Name Enter the device name of the equipment that will be displayed in the AppleTalk network. 4) Desired Zone Enter the zone name where the equipment will connect — if required. If you leave an aster- isk in this field, the equipment will connect to the default zone.
  • Page 56: Setting Up The Dns Session

    Setting up the DNS Session In DNS Session, you can specify the DNS server to enable the FQDN rather than the IP address on specifying each server address such as SMTP server, POP3 server, and LDAP server. • SUPPLEMENT: When the DNS service is enabled and the DNS server supports the dynamic DNS service, please set the DDNS Session as well.
  • Page 57: Setting Up The Smb Session

    Setting up the SMB Session In SMB Session, you can specify the SMB network properties to enable SMB printing. When you enable the SMB, users can also browse the local folder in the equipment. You can also spec- ify the WINS server when the WINS server is used to enable the Windows print sharing and Windows file sharing services between the different subnets.
  • Page 58: Setting Up The Netware Session

    Setting up the NetWare Session In NetWare Session, you can set the NetWare Bindery or NDS service. This must be set when configuring a Novell printing environment. 1) Enable Bindery Select whether the NetWare Bindery mode for Novell printing is enabled or disabled. When you configure a Novell printing environment with the NetWare server in bindery mode, you must enable this.
  • Page 59: Setting Up The Smtp Client

    Setting up the SMTP Client In SMTP Client, you can enable or disable SMTP transmission for sending the Internet Fax and Emails. 1) Enable SMTP Client When this is enabled, this equipment sends an Internet Fax and an Email to the specified SMTP server for transmission over the Internet.
  • Page 60: Setting Up The Smtp Server

    Setting up the SMTP Server In SMTP Server, you can enable or disable SMTP transmission for receiving the Internet Fax and Emails. 1) Enable SMTP Server Select whether this equipment works as an SMTP server or not. This must be enabled when you enable the Offramp Gateway feature.
  • Page 61: Setting Up The Pop3 Network Service

    Setting up the POP3 Network Service In POP3 Network Service, you can specify the POP3 server to receive an Internet Fax and Emails. 1) Enable POP3 Client Select whether retrieving an Internet Fax and an Email from the POP3 server is enabled or disabled.
  • Page 62: Setting Up The Ftp Client

    Setting up the FTP Client In FTP Client, you can specify the default port number used for the Save as file using the FTP protocol. 1) Default Port Number Enter the port number to access the FTP site. The port number depends on the port setting in the FTP site.
  • Page 63: Setting Up The Snmp Network Service

    Setting up the SNMP Network Service In SNMP Network Service, you can enable or disable the SNMP to monitor the device status using a network monitoring utility. If an administrator wants to monitor the device status with a monitoring utility, programmed to fit the MIB, you must enable the SNMP and SNMP Traps. 1) Enable SNMP Select whether the SNMP monitoring with MIB is enabled or disabled.
  • Page 64 4) Enable Authentication Trap Select whether sending a SNMP Traps when this equipment is accessed using SNMP from a different read community. 5) Enable Alerts Trap Select whether sending a SNMP Traps when an alert condition occurs. 6) IP Trap Address 1-10 Enter the IP address where the SNMP Traps will be sent.
  • Page 65: Setting Up Copier Settings

    Setting up Copier Settings In the Copier submenu page in the Setup menu, an administrator can configure the copier set- tings that initially apply to copy operations. • NOTE: Some settings may not apply to the Touch Panel Display as soon as you save the settings.
  • Page 66: Setting Up The Copier Settings

    Click [OK] to apply the changes. • NOTE: When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the set- tings have been changed in the equipment. In that case, click the Copier submenu then the page displays the current settings in each field.
  • Page 67 For e-STUDIO450 Series and e-STUDIO280 Series: “Image Smoothing” is not available for e-STUDIO450 Series and e-STUDIO280 Series. 4) Color Exposure Select the type of image density for color copy. • Auto — Select this to set the Auto mode as the default exposure for color copy. The Auto mode automatically detects the density of the original to make copies at the opti- mum exposure.
  • Page 68 copies them from left to right. When the landscape originals are copied using 2in1 or 4in1, this equipment copies them from to bottom. 10) Maximum Copies Select the maximum numbers of pages that users can specify for copying. You can select either “999”, “99”, or “9”...
  • Page 69: Setting Up Fax Settings

    Setting up Fax Settings In the Fax submenu page in the Setup menu, an administrator can configure the fax device set- tings and the settings initially apply to fax operations. • NOTES: Some settings may not apply to the Touch Panel Display as soon as you save the settings.
  • Page 70: Setting Up The Fax Settings

    Click [OK] to apply the changes. • NOTE: When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the set- tings have been changed in the equipment. In that case, click the Fax submenu then the page displays the current settings in each field.
  • Page 71 1) Terminal ID Enter the terminal ID name (company name) to identify this equipment. The name will be printed at the leading edge of all documents transmitted. 2) Fax Number Enter the fax number of this equipment. This fax number will be printed at the leading edge of all documents transmitted from Line 1.
  • Page 72 12) Exposure Select the default exposure for sending faxes. Select “Auto” to automatically apply the ideal contrast according to the original or select the contrast manually in 11 stages. 13) TTI Select whether printing a transmission header (TTI) to identify the sender of received faxes. 14) RTI Select whether printing a reception header (RTI) on received faxes to clearly identify the time, date, and page count of received faxes.
  • Page 73 24) Polling Report Select how to print a result report after a multi-polling reception. • OFF — Select this to not print a multi-polling report. • Always — Select this to print a multi-polling report for each multi-polling reception. • ON ERROR —...
  • Page 74: Setting Up Save As File Settings

    Setting up Save as file Settings In the Save as file submenu page in the Setup menu, an administrator can configure the Send to File settings that apply to the Save as file operations. An administrator also configures the Send to File settings that apply to the Save as file operation using the N/W-Fax driver.
  • Page 75: Setting Up The Local Storage Path

    P.78 "Setting up the N/W-Fax Destination" P.78 "Setting up the N/W-Fax Folder" Click [Save]. • The confirmation dialog box appears. • SUPPLEMENT: If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes.
  • Page 76: Setting Up The Destination

    1) Do not delete documents automatically Select this to delete files stored in the local folder manually. 2) Delete documents after [ ] day(s) Select this to automatically delete files stored in the local folder after a specified number of days.
  • Page 77 setting. You can specify two network folders; Remote 1 and Remote 2. The setting items are the same in the Remote 1 and Remote 2. 1) Allow the following network folder to be used as a destination Select this to restrict users to select only the network folder that you specified. Otherwise, select “Allow user to select Windows network folder to be used as a destination”.
  • Page 78: Setting Up The N/W-Fax Destination

    9) Allow user to select network folder to be used as a destination Select this to allow users to specify a network folder as a destination. Otherwise, select “Allow the following Windows network folder to be used as a destination”. Setting up the N/W-Fax Destination You can configure a network folder to store documents that are sent using the N/W-Fax driver with the Save as file option enabled.
  • Page 79 Client” in the Network menu page of the Setup tab, will be used. Change this option if you want to use another port number. 4) Network Path Enter the network path to store an N/W-Fax document. When you select “SMB” as the protocol, enter the network path to the network folder. For example, to specify the “users\nw-fax”...
  • Page 80: Setting Up Email Settings

    Setting up Email Settings In the Email submenu page in the Setup menu, an administrator can configure the Email settings that are needed for Scan to Email operations. • NOTE: Some settings may not apply to the Touch Panel Display as soon as you save the settings.
  • Page 81: Setting Up The Email Settings

    • SUPPLEMENT: If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Click [OK] to apply the changes. •...
  • Page 82 5) Default Body Strings Enter the body text that will be automatically entered in the Body field when users operate Scan to Email from the Touch Panel Display. This sets only the default body text, so that it can be changed on each operation by users. Network Administrator’s Guide —...
  • Page 83: Setting Up Internet Fax Settings

    Setting up Internet Fax Settings In the Internet Fax submenu page in the Setup menu, an administrator can configure the Internet Fax settings needed for Internet Fax transmissions. • NOTE: Some settings may not apply to the Touch Panel Display as soon as you save the settings.
  • Page 84: Setting Up The Internet Fax Settings

    • SUPPLEMENT: If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Click [OK] to apply the changes. •...
  • Page 85: Setting Up Printer Settings

    Setting up Printer Settings In the Printer submenu page in the Setup menu, an administrator can configure how the printer works and the printer options needed for the raw print jobs. For e-STUDIO450 Series and e-STUDIO280 Series: The Printer submenu page in the Setup menu is available only when the Printer Kit or the Printer/Scanner Kit is installed.
  • Page 86: Setting Up The General Setting

    • SUPPLEMENT: If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Click [OK] to apply the changes. •...
  • Page 87 • SUPPLEMENT: You can also add LPR queue names and specify the raw job setting for each queue. P.88 "Setting up the Raw Job Setting" 1) Raw jobs - Duplex Printing Select whether a raw job will be printed on both sides of the paper. •...
  • Page 88: Setting Up The Raw Job Setting

    12) Paper Source Select the paper source that applies to a raw job. 13) Symbol set Select the symbol set that applies to a raw job. Setting up the Raw Job Setting In Raw Job Setting, you can add up to 16 LPR queue names and specify the raw job setting for each queue.
  • Page 89 Raw jobs - Default Paper Size — Select the default paper size that applies to a raw job. Raw jobs - Default Paper Type — Select the default paper type that applies to a raw job. Raw jobs - Default Orientation — Select the default orientation that applies to a raw job.
  • Page 90: Setting Up Print Service Settings

    Setting up Print Service Settings In the Print Service submenu page in the Setup menu, an administrator can configure such print services as Raw TCP Print, LPD Print, IPP Print, FTP Print, NetWare Print, and Email Print. For e-STUDIO450 Series and e-STUDIO280 Series: The Print Service submenu page in the Setup menu is available only when the Printer Kit or the Printer/Scanner Kit is installed.
  • Page 91: Setting Up The Raw Tcp Print

    Click [Save]. • The confirmation dialog box appears. • SUPPLEMENT: If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Click [OK] to apply the changes.
  • Page 92: Setting Up The Ipp Print

    3) Banners Select whether printing a banner page for each print job using LPR printing. Setting up the IPP Print In IPP Print, you can set the IPP Print options to enable the IPP print service. 1) Enable IPP Enable or disable IPP print service. 2) Port80 Enabled Enable or disable the Port80 for IPP printing.
  • Page 93: Setting Up The Netware Print

    Setting up the NetWare Print In NetWare Print, you can set the NetWare print options to enable the Novell print service. 1) Server Discovery Select how to search for the NetWare file servers in the network. • Auto — Select this to search for all the NetWare file servers in the network. This may take some time.
  • Page 94 3) Maximum Email Body Print Enter the maximum number of pages to print the body strings of the received Email print job. You can enter between 1 to 99. 4) Enable Print Email Error Select whether to print the report when an error occurs for Email printing. 5) Enable Email Error Forward Select whether to send an error message to an administrative Email address when Email printing cannot be completed.
  • Page 95: Displaying Version Information

    Displaying Version Information An administrator can display the system software version information of this equipment. The version information can be displayed from the Setup menu page. Displaying the version information Access TopAccess in the administrator mode. P.15 "Accessing TopAccess Administrator Mode" Click the Setup menu and Version submenu.
  • Page 96 Network Administrator’s Guide — Displaying Version Information...
  • Page 97: Managing The Device

    4. MANAGING THE DEVICE Network Administrator’s Guide — 4. Managing the Device...
  • Page 98: Maintaining From Topaccess

    Maintaining from TopAccess This section details procedures for maintaining this equipment. It covers backing up and restor- ing files, deleting files stored on this equipment, and updating the software on TopAccess. About the Maintenance Functions In the Maintenance menu of the TopAccess administrator mode, an administrator can perform the following maintenance: Updating client software in TopAccess An administrator can upload client software that allows users to download to their computers...
  • Page 99: Updating The Software

    Importing or exporting department code An administrator can import and export department code data in CSV format. P.115 "Importing and Exporting the Department Code" Exporting logs and journals An administrator can export logs and journals as CSV files. This feature is used to save the logs and journals as files before clearing them, if you want to maintain them.
  • Page 100 Select the language of the software that you are going to upload in the “Language” drop down box. Select the software that you are going to upload in the “Upload Files” drop down box. Driver Files — Select this to upload the setup files for the Client1 CD-ROM and Client2 CD-ROM.
  • Page 101: Removing The Client Software

    • NOTE: At the left of each field, the file name will be displayed. Be sure to specify the same file for each field. • SUPPLEMENT: The files for uploading are provided for each client software. Driver Files — Provided in the “WebInstall” folder of the Client1 CD-ROM and Client2 CD-ROM.
  • Page 102: Backing Up Data

    Backing up Data An administrator can create backup files of the address book, mailboxes, and templates data in the hard disk. This maintenance feature is used to create backup files before updating the system software or hard disk replacement, etc. The backup files can be used to restore or upload to another e-STUDIO4511 Series, e-STUDIO450 Series, or e-STUDIO280 Series.
  • Page 103 Click [Create New File] for the data that you want to backup, or click [Create New File] in the “Combined Backup” section to create a backup file of all data. • The backup file name and the file size will be displayed. Right-click the File Name link and select [Save Target As...].
  • Page 104: Restoring Data From Backup File

    Select the file location and select “All Files” in the “Save as type” drop down box. • NOTE: It is recommended to save the backup file as it is named. If you change the file name, the equipment cannot restore the data from the backup files. The file name of each backup data must be the following name: - Address Book: BACKUP_ADDR<date>.tbf - MailBoxes: BACKUP_MBOX<date>.tbf...
  • Page 105 Click the Maintenance menu and Restore submenu. • The Restore submenu page is displayed. Click [Browse] in the data section that you want to restore, or click [Browse] in the “Combined Restore” section to restore all data from a backup file of all data. •...
  • Page 106 Select a backup file and click [Open]. • The file version and device name of selected backup file will be dis- played. • NOTE: If the backup file name is not the name as shown below, the equipment cannot restore the data from the backup files. - Address Book: BACKUP_ADDR<date>.tbf - MailBoxes: BACKUP_MBOX<date>.tbf - Template: BACKUP_TEMP<date>.tbf...
  • Page 107: Deleting The Data From Local Folder

    Check the box of data that you uploaded a backup file and click [Restore]. • The restore process begins. This procedure may take several min- utes. Deleting the Data from Local Folder An administrator can delete information such as, scanned data, transmission data, and reception data that are stored in the local folder using the Save as file function.
  • Page 108: Managing Directory Service

    Check the box of data that you want to delete and click [Delete Files]. Scan — The data in the “SCAN” folder within the “FILE_SHARE” folder of this equipment, that are stored by Scan to File operations, will be deleted. Transmission —...
  • Page 109 Enter following items as required. Directory Service Name — Enter the directory service name that identifies the directory service. Server IP Address — Enter the IP address or FQDN of the LDAP server. Port Number — Enter the port number to access the LDAP server. Generally “389”...
  • Page 110: Setting Up Notification

    Select a radio button of the directory service that you want to set as default server. • SUPPLEMENT: The default server will be used for a LDAP search from the Control Panel. If you select this equipment as default server, no default server will be set. Setting up Notification As administrator, you can configure notification settings and receive Email notification of sys- tem errors.
  • Page 111 In General Notification Event, check the boxes for general events to be notified. In Received Fax/Internet Fax Notification Events, check the boxes for the events and status to be notified. In Scan Notification Event, check the boxes for scanning sta- tus to be notified.
  • Page 112: Importing And Exporting The Address Book

    Importing and Exporting the Address Book This equipment allows you to import and export address book data in CSV format. Importing the Address Book Data You can import address information that has been exported from another TopAccess address book or from a different address book program. The imported file must be the comma delimited CSV file and created in the suitable format for the TopAccess address book.
  • Page 113: Exporting The Address Book Data

    Select the CSV file that contains address book data and click [Open]. Click [IMPORT]. • The data is imported to the address book. Exporting the Address Book Data You can export address information for use in another TopAccess address book or another address book program.
  • Page 114 • The Export/Clear Log submenu page is displayed. Click [Create New File] in the Address Book area. • The CSV file name will be displayed. • SUPPLEMENT: If you previously exported address book data, the exported file link and information are displayed in the Address Book area.
  • Page 115: Importing And Exporting The Department Code

    Select the file location and select “All Files” in the “Save as type” drop down box. Click [Save] • The CSV file that contains the address book data is saved in a selected location. Importing and Exporting the Department Code An administrator can import and export department code data in CSV format.
  • Page 116 Click the Maintenance menu and Import submenu. • The Import submenu page is displayed. Click [Browse...] in the Department Code area. • The Choose File dialog box appears. Select the CSV file that contains department code data and click [Open]. Network Administrator’s Guide —...
  • Page 117: Exporting The Department Code Data

    Click [IMPORT]. • The data is imported to the department code. Exporting the Department Code Data You can export department code information for use in other equipment. Exporting the department code data as a CSV file Access TopAccess in the administrator mode. P.15 "Accessing TopAccess Administrator Mode"...
  • Page 118 Click [Create New File] in the Department Code Export area. • The CSV file name will be displayed. • SUPPLEMENT: If you previously exported department code data, the exported file link and informa- tion are displayed in the Department Code Export area. You can click the link to save the previously exported file.
  • Page 119: Exporting The Logs And Journals

    Exporting the Logs and Journals An administrator can export logs and journals in this equipment as CSV files. Before clearing them, you can save the logs and journals as files. Exporting the address book data as a CSV file Access TopAccess in the administrator mode. P.15 "Accessing TopAccess Administrator Mode"...
  • Page 120: Clearing The Logs And Journals

    Right-click the File Name link and select [Save Target As...]. • The Save As dialog box appears. Select the file location and select “All Files” in the “Save as type” drop down box. Click [Save]. • The CSV file that contains the logs or journals data is saved in a selected location.
  • Page 121 Click [Clear Logs] in the area of logs or journals that you want to clear. • The selected logs are cleared. Network Administrator’s Guide — Maintaining from TopAccess...
  • Page 122: Registering From Topaccess

    Registering from TopAccess About the Registrations In the Registration menu in the TopAccess administrator mode, an administrator can register the public Templates, and relay transmissions of received faxes/internet faxes. Public Template An administrator can create public templates that are held in a public template group avail- able to everyone.
  • Page 123 From the templates list, click the “Undefined” icon to register a new template, or click defined icon to edit the template. • If the templates list is displayed in the List view, click the “Undefined” template name to register new template, or click the defined template name to edit the template.
  • Page 124 Select agents and click [Select Agent]. You can select one of the following templates: Copy — Select this to create a copy template. Usually, this is selected to print copies as well as sending originals to other destinations. This agent can also be combined with the Save as file agent or Store to e-Filing agent.
  • Page 125 [Panel Setting] — Click this to specify the icon settings for the template. P.127 "Panel Setting" [Destination Setting] — Click this to specify the document’s destination. This can be set only when creating the Fax/Internet Fax agent or Email agent. P.127 "Destination Setting"...
  • Page 126 [Save as file Setting] — Click this to specify how the document will be stored in local hard disk or network folder. This can be set only when creating the Save as file agent. P.137 "Save as file Setting" [Box Setting] — Click this to specify how the document will be stored in the Box. This can be set only when creating the Store to e-Filing agent.
  • Page 127: Panel Setting

    — Panel Setting In the Panel Setting page, specify how the icon for the template is displayed in the Touch Panel Display, and the notification settings for the template. 1) Picture This indicates the icon that will be displayed in the Touch Panel Display. The icon is auto- matically designated according to the agent that you select.
  • Page 128 When you are setting up the destinations for the Fax/Internet Fax agent, you can specify both fax numbers and Email addresses for the destinations. • NOTE: However, the optional Fax unit must be installed in this equipment to specify the fax numbers of the destinations.
  • Page 129 Repeat step 2 to 4 to add all recipients you require. • SUPPLEMENT: You can remove the contacts that you added in the recipient list before saving the destination settings. P.133 "Removing the contacts from the recipient list" Click [Save]. •...
  • Page 130 • If you want to sort recipient list by a specific group, select the desired group name at the Group drop down box. • You can specify the fax number for the destination only when the optional Fax unit is installed.
  • Page 131 • All recipients in the selected groups are added in the Recipient List page. • SUPPLEMENT: You can remove the contacts that you added in the recipient list before saving the destination settings. P.133 "Removing the contacts from the recipient list" Click [Save].
  • Page 132 • SUPPLEMENTS: If you select the model name of this equipment at the Directory Service Name drop down box, you can search for recipients in the address book of this equipment. • TopAccess will search for the recipients that match the entries. •...
  • Page 133: Internet Fax Setting

    Removing the contacts from the recipient list Check the check boxes of the contacts that you want to remove from the recipient list, and click [Delete]. • The selected contacts are removed from the recipient list. — Internet Fax Setting In the Internet Fax Settings page, you can specify the content of the Internet Fax to be sent.
  • Page 134: Fax Setting

    — Fax Setting In the Fax Setting page, you can specify how the fax will be sent. 1) Resolution Select the resolution for sending faxes. • Standard — Select the Standard mode as the resolution for originals with regular size text.
  • Page 135 5) ECM Enable or disable the ECM (Error Correction Mode) to automatically resend any portion of the document affected by phone line noise or distortion. 6) Line Select Select whether specifying the line to be used. • OFF — Select to not specify the line to be used. •...
  • Page 136: Email Setting

    — Email Setting In the Email Setting page, you can specify the content of the Scan to Email document to be sent. 1) Subject This sets the subject of the Scan to Email documents. Select “Scanned from (Device Name) [(Template Name)] (Date) (Time)” to automatically apply the subject, or enter the desired subject in the field.
  • Page 137: Save As File Setting

    — Save as file Setting In the Save as file Setting page, you can specify how and where a scanned file will be stored. 1) File Format Select the file format to use when storing scanned files. • Multi page TIFF — Select this to save a scanned image as a Multi-page TIFF file. •...
  • Page 138 3) Destination — Remote 1 Check this box to save a scanned file to the Remote 1. How you can set this item depends on how the Remote 1 has been set up in the Save as file submenu in the Setup menu. If the Remote 1 does not allow to specify a network folder, you can only select “Use Admin- istrator Settings”.
  • Page 139: Box Setting

    — Box Setting In the Box Setting page, you can specify how scanned images will be stored in the Box. 1) Destination Specify the destination box number for e-Filing. Box Number Select the Box number where scanned images will be stored. Password Enter the password if the specified Box number requires a password.
  • Page 140 • Single — Select this to scan one side of an original. • Duplex Book — Select this to scan both sides of originals when the pages are printed vertically in the same direction and bound along the vertical side of the paper. •...
  • Page 141: Resetting The Public Template

    9) Jpeg Compression Select the level of Jpeg compression. For e-STUDIO450 Series and e-STUDIO280 Series: The “Jpeg Compression” option is not available for e-STUDIO450 Series and e-STUDIO280 Series. Resetting the Public Template You can reset the public template that you registered. You can reset a public template that you select, or you can reset all public templates that are reg- istered in the Public Template Group.
  • Page 142: Resetting All Public Templates

    • SUPPLEMENTS: You can change the template list view by clicking on either “Panel View” or “List View”. • If you know which public template you want to reset, click the number of the public template in the “Jump to” links. Click [Reset Template].
  • Page 143: Registering Fax And Internet Fax Received Forward

    Click [Reset]. • The confirmation dialog box appears. Click [OK]. • The group information is cleared. Registering Fax and Internet Fax Received Forward The Fax Received Forward and Internet Fax Received Forward allow you to transmit received fax or Internet Faxes to specific destinations — to check all fax and Internet Faxes received. •...
  • Page 144 Registering the Fax or Internet Fax Received Forward • SUPPLEMENT: The procedures to register the Fax Received Forward and Internet Fax Received Forward are almost the same. Access TopAccess in the administrator mode. P.15 "Accessing TopAccess Administrator Mode" Click the Registration menu and Fax Received Forward sub- menu to register the Fax Received Forward, or click the Inter- net Fax Received Forward submenu to register the Internet Fax Received Forward.
  • Page 145 Email — Select this to transmit received fax or Internet Faxes to Email addresses. This agent can be combined with the Save as file agent or Store to e-Filing agent. Store to e-Filing — Select this to transmit received fax or Internet Faxes to e-Fil- ing.
  • Page 146: Setting Up The Fax Or Internet Fax Received Forward Properties

    • The Fax or Internet Fax Received Forward properties are registered. Setting up the Fax or Internet Fax Received Forward Properties This section describes how to set items in each agent’s properties. — Destination Setting In the Recipient List page, you can specify the destinations to which the received faxes or Inter- net Faxes will be transmitted.
  • Page 147 • SUPPLEMENT: You can remove the contacts that you added in the recipient list before saving the destination settings. P.151 "Removing the contacts from the recipient list" Click [Save]. • The contacts are added as the destinations. Selecting the recipients from the address book By this method, you can select recipients from the address book.
  • Page 148 • SUPPLEMENT: You can remove the contacts that you added in the recipient list before saving the destination settings. P.151 "Removing the contacts from the recipient list" Click [Save]. • The contacts are added as the destinations. Selecting the groups from the address book By this method, you can select groups from the address book.
  • Page 149 Click [Save]. • The contacts are added as the destinations. Searching for recipients in the LDAP server By this method, you can search for recipients in the registered LDAP server and in the address book. Click [Destination Setting] to open the Recipient List page. Click [Search].
  • Page 150 Click [Search]. • TopAccess will start searching for recipients in the LDAP server and the Search Address List page will display the results. Check the Email boxes of users you want to add. • NOTE: The received documents cannot be sent to the fax numbers even if you check the Fax boxes.
  • Page 151: Internet Fax Setting

    Removing the contacts from the recipient list Check the check boxes of the contacts that you want to remove from the recipient list, and click [Delete]. • The selected contacts are removed from the recipient list. — Internet Fax Setting In the Internet Fax Setting page, you can specify the content of the Internet Fax to be sent.
  • Page 152: Email Setting

    6) Fragment Page Size Select the size of the message fragmentation. — Email Setting In the Email Setting page, you can specify the content of the Email document to be sent. 1) Subject This sets the subject of the Email documents. Select “Scanned from (Device Name) [(Tem- plate Name)] (Date) (Time)”...
  • Page 153: Save As File Setting

    — Save as file Setting In the Save as file Setting page, you can specify how and where a received document will be stored. 1) File Format Select the file format that the received document will be converted. • Multi page TIFF — Select this to save a received document as a Multi-page TIFF file. •...
  • Page 154 3) Destination — Remote 1 Check this box to save a received document to the Remote 1. How you can set this item depends on how the Remote 1 has been set up in the Save as file submenu in the Setup menu.
  • Page 155: Box Setting

    — Box Setting In the Box Setting page, you can specify how a received document will be stored in the Box. 1) Destination Specify the destination box number for e-Filing. Box Number Enter the Box number where a received document will be stored. Password Enter the password if the specified Box number requires a password.
  • Page 156: Displaying Message Log

    Displaying Message Log In the Message Logs menu page, you can display the system message logs such as job informa- tion, warnings, and errors. You can use this page to find out what happened and troubleshoot the problem. Displaying the message logs Access TopAccess in the administrator mode.
  • Page 157: Managing Department Code

    Managing Department Code In the Department menu page at the Counters tab, an administrator can: • Display the department list that contains the counter information for each department • Display the department counter of a specific department • Clear all department counters •...
  • Page 158 The departments list containing the counter information is displayed. Displaying the department counters Click the Counters tab and the Department menu. • The Department menu page is displayed. Enter the administrator password in the “Department Code” field and click [Enter]. •...
  • Page 159: Clearing The Department Counters

    • The entered department code and its counter information are dis- played. Click the department name link to display more details. The Department Information page opens. Clearing the Department Counters An administrator can clear the counters for all departments at one time, or individually. Network Administrator’s Guide —...
  • Page 160 Clearing all department counters Click the Counters tab and the Department menu. • The Department menu page is displayed. Enter the administrator password in the “Department Code” field and click [Enter]. • The Department Management page is displayed. Click [Reset All Counter]. •...
  • Page 161 Enter the administrator password in the “Department Code” field and click [Enter]. • The Department Management page is displayed. Click the department name link whose counter you want to clear. • The Department Information page opens. Click [Reset Counters]. • The confirmation dialog box appears.
  • Page 162: Registering Or Modifying The Department Code

    Click [OK]. • The department counters for the selected department are cleared. Registering or modifying the Department Code An administrator can register new department code or modify the department code settings. Registering or modifying the department code setting Click the Counters tab and the Department menu. •...
  • Page 163: Deleting The Department Code

    Enter following items to specify the department information. Department Name — Enter the department name to identify the department code. You can enter up to 20 characters. Department Code — Enter a 5-digit department code. Set Limitation of Full Color — Select whether enabling the limitation for full color outputs for this department code.
  • Page 164 Enter the administrator password in the “Department Code” field and click [Enter]. • The Department Management page is displayed. Click [Delete All]. • The confirmation dialog box appears. Click [OK]. • All department code settings are deleted. Deleting a department code setting Click the Counters tab and the Department menu.
  • Page 165 Enter the administrator password in the “Department Code” field and click [Enter]. • The Department Management page is displayed. Click the department name link that you want to delete. • The Department Information page opens. Click [Delete]. • The confirmation dialog box appears. Network Administrator’s Guide —...
  • Page 166 Click [OK]. • The selected department code is deleted. Network Administrator’s Guide — Managing Department Code...
  • Page 167: Setting Up Network Server

    5. SETTING UP NETWORK SERVER Network Administrator’s Guide — 5. Setting up Network Server...
  • Page 168: About Network Server Setup

    About Network Server Setup This chapter describes environments that typically include one or more network servers (Novell NetWare servers and Windows print servers) that will share printing to this equipment. It describes setting up servers that use IPX/SPX or TCP/IP protocols for communicating with this equipment.
  • Page 169: Setting Up Windows Print Server

    Setting up Windows Print Server If a Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 computer is con- nected to this equipment using TCP/IP, it can print directly to this equipment. If the computer shares the printer over the network, it is acting as a print server for Windows clients. The client machines print to this equipment by printing to the Windows print server.
  • Page 170: Setting Up The Clients

    Setting up the Clients Each client of a Windows print server is already using a network protocol to communicate with the server. Each client can print to this equipment if the printer has been shared by a Windows print server. In that case the client does not have to use the same network protocol to connect to the Windows print server as the server uses to communicate with the equipment.
  • Page 171: Setting Up Netware Print Server

    Setting up NetWare Print Server This equipment supports the following Novell printing services: • NetWare 4.x bindery emulation mode • NetWare 4.x NDS mode • NetWare 5.x and 6.x NDS mode (over IPX/SPX only) • NetWare 5.x and 6.x NDPS mode This chapter provides an overview of how to set up this equipment as a Novell Network Printer, Print Server, or NDPS Printer Agent.
  • Page 172 For NetWare 4.x in emulation, the NetWare print server and print queue for this equipment are created and configured from NetWare Print Console (PCONSOLE), a NetWare utility that is stored in NetWare’s PUBLIC directory. Setting up the bindery with PCONSOLE Start PCONSOLE at the DOS prompt on the computer.
  • Page 173: Setting Up The Netware In Nds Mode

    Press the [Insert] key and select the created queue from the Available Print Queues menu and press the [Enter] key. • Up to 10 queues can be selected. If you created several queues, repeat the operation to add all queues that are required. When more than one queue is added, you must enter the pri- ority value.
  • Page 174: Setting Up The Netware In Ndps Mode

    TCP/IP protocols or the IPX protocol. For pure IP printing, this equipment takes advantage of features in NDPS (Novell Distributed Print Services). An administrator can use either Novell Printer Gateway or TOSHIBA NDPS Gateway to set up the NetWare server in NDPS mode.
  • Page 175 Before configuring the NetWare file server in NDPS mode, please confirm followings: • For NetWare 5.x, the Support Pack 5 and Novell Gateway version 2.1.6 or later with ndps3sp2c are installed. • For NetWare 6.x, the Support Pack 2 and Novell Gateway version 3.00 or later with ndps3sp2c are installed.
  • Page 176 Click [Browse]. • The Select Printer Driver dialog box appears. Insert the Client1 CD-ROM into the CD-ROM drive. • When inserting the Client1 CD-ROM, the installer may automatically start. Click [Cancel] to exit the installer and continue the operation. Locate the directory where the printer driver for your Win- dows version is located, select the INF file.
  • Page 177 Specify the “NDPS Printer Name” option, select “Create a New Printer Agent”, and click [Create]. • The Create Printer Agent dialog box appears. Specify the “Printer Agent (PA) Name” and “NDPS Manager Name” option. Then select “Novell Printer Gateway” in the “Gateway Types”...
  • Page 178 Check the “Install to workstation in this container” and click [Update]. Click [OK] to close the NDPS Printer dialog box. Configuring the queue based connection in the IPX/SPX network In the Configure Port Handler for Printer Agent dialog box, select “Forward Jobs to a Queue” and click [Next]. Enter the NDS queue name in the “Queue Name”...
  • Page 179: Setting Up Ndps Using Toshiba Ndps Gateway

    Printer Agent, which is a virtual printer image created in the NDPS network. Step 5: The NDPS Manager then passes the print jobs to the TOSHIBA NDPS Gateway. Step 6: The TOSHIBA NDPS Gateway issues the printing commands to the printer.
  • Page 180: Setting Up The Equipment As An Ndps Object

    • NDPS Printer Agent To load the TOSHIBA NDPS gateway on NW4, besides loading CLIBAUX.NLM, you need to have the Novell new localization conversion tables installed in SYS:\SYSTEM. You can find these files from latest Support pack 8a for NetWare 4.11 or 4.2. After you extract the support pack compressed file, you must copy the UNI*.NLM files and LOCNLM32.NLM to SYS:\SYS-...
  • Page 181 • The Create Printer Agent dialog box appears. Enter the NDPS Manager name or click [Browse] to locate it. Select “TOSHIBA NDPS Gateway Configuration” in the “Gate- way types” list, then click [OK]. • The Gateway Configuration dialog box appears.
  • Page 182 Select the NDPS Gateway Printing Mechanism and click [Next]. The configuration dialog that appears depends on the printing mechanism you choose. A description of the configuration settings for each option follows. When you finish configuring the Printer Agent, proceed to “Select Drivers” on page 183. P.182 "LPR on IP"...
  • Page 183: Removing Ndps Components

    NDPS Printer Agent setup is complete. The new Printer Agent now appears in the list of NDPS objects. — Removing NDPS Components Use the NWADMIN utility to delete all TOSHIBA NDPS printer and print agents you created. Network Administrator’s Guide — Setting up NetWare Print Server...
  • Page 184 SYS:\SYSTEM\TAGATE.NLM SYS:\SYSTEM\TAPAP.NLM SYS:\SYSTEM\TACON.NLM SYS:\SYSTEM\TALIB.NLM SYS:\SYSTEM\TACFG.PD0 SYS:\SYSTEM\NLS\4\TACON.MSG SYS:\SYSTEM\NLS\4\TALIB.MSG SYS:\SYSTEM\NLS\4\TACFG.MSG SYS:\SYSTEM\NLS\4\TAPAP.MSG SYS:\SYSTEM\NLS\4\TACFG.HLP SYS:\SYSTEM\NLS\4\TACON.HLP SYS:\SYSTEM\NLS\4\TALIB.HLP SYS:\PUBLIC\WIN32\TASNAPIN.PC2 SYS:\PUBLIC\WIN32\TACFG.PD2 SYS:\PUBLIC\WIN32\TOSHIBA.INI SYS:\PUBLIC\WIN32\TASNMP.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\TARES.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\TACFGRES.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\SC2_MSG.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\HLP25632.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\ROBOEX32.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\SC3_MSG.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\TACFGRES.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\WATERMARK5.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\TANDBS.HLP Network Administrator’s Guide — Setting up NetWare Print Server...
  • Page 185: Setting Up Dns And Mail Servers

    Setting up DNS and Mail Servers This section describes how to set up the DNS server and Mail server for the Internet connection. The figure illustrates a general network environment for Internet connection from a local area network. Internet Global IP Address Router 192.168.0.1 192.168.0.2...
  • Page 186: Tips Of Setting Up The Dns And Mail Servers For Email

    • Host name of the DNS server (i.e. “nshost”) • NS record to specify the DNS server in your zone (i.e. “nshost.ifax.com”) To send the Internet Fax and Email documents from this equipment, and receiving the Internet Faxes from the Internet, you must configure the DNS server and mail servers properly. Tips for configuring the DNS server and mail servers for this equipment features are described in the following sections: P.186 "Tips of Setting up the DNS and Mail Servers for Email"...
  • Page 187: Troubleshooting

    6. TROUBLESHOOTING Network Administrator’s Guide — 6. Troubleshooting...
  • Page 188: Troubleshooting Overview

    Troubleshooting Overview This chapter is the place to start if you are experiencing difficulties installing or using this equip- ment. Because the system integrates hardware, network, and software components, errors occur. And variations between network configurations and user setup further complicate the trouble- shooting process.
  • Page 189 No Check... For Instruction, Go To... Is the WINS server address Setup the WINS server address correctly set? correctly, or enter “0.0.0.0” for Next Step the WINS server address to dis- able the WINS service. P.57 "Setting up the SMB Session"...
  • Page 190 No Check... For Instruction, Go To... Is the LPR/LPD Printing cor- Setup the LPD print service cor- rectly set? rectly. Next Step P.91 "Setting up the LPD Print" Were the proper printer driv- Next Step See the Printing Guide to install ers installed? proper printer drivers.
  • Page 191: Macintosh Environment

    No Check... For Instruction, Go To... If applicable, did you suc- Setup the NetWare server prop- cessfully set up queue-based erly. Next Step printing? P.171 "Setting up NetWare Print Server" Did you configure this equip- Setup the NetWare network set- ment for NetWare connec- tings correctly.
  • Page 192: Cannot Discover Device

    Unix Environment: No Check... For Instruction, Go To... Are the IP Address properties Setup the IP address correctly. Next Step correctly set? P.53 "Setting up the TCP/IP" Is the LPR/LPD Printing cor- Setup the LPD print service cor- rectly set? rectly.
  • Page 193 No Check... For Instruction, Go To... Confirm that the protocol See the vendor’s Web site for suite installed on the client information about product computer has been updated updates and technical supports. with the latest software for Next Step the given operating system. If your network only supports the IPX/SPX protocol, make sure that the most current ver-...
  • Page 194: Cannot Ping The Device

    Cannot Ping the Device Problem Description If this equipment does not respond when you ping it, there is a problem either with the network configuration or with device operation. The following checklist helps you identify the source of the error and directs you where you can find more information about resolving it.
  • Page 195: Cannot Print From Client

    No Check... For Instruction, Go To... Check link activities on the Contact your service representa- port being used by the equip- tive. ment and also the integrity of the network cable, Hub, or Switch that is connecting the equipment to the network. Replace any network compo- nents that you suspect are faulty.
  • Page 196: Banner Page Outputted To Inner Tray

    No Check... For Instruction, Go To... Is the LDAP server correctly Next Step Check the LDAP server is cor- running? rectly running. Is the LDAP server setting Enter the correct LDAP setting. correctly set? Especially re-enter the correct password carefully because it dis- plays with asterisks.
  • Page 197: Troubleshooting Hardware Errors

    Troubleshooting Hardware Errors The topics in this chapter cover errors or faults that affect normal copier or controller operation. This includes, but is not limited to, the following conditions: • Faulty or improperly installed system board, cables, and connectors. • Faulty or malfunctioning copier components, such as standard or optional finishing units, the Auto-Duplexing Unit (ADU), or the Large Capacity Feeder (LCF).
  • Page 198: Device Status Indicators

    No Check... For Instruction, Go To... Are you able to identify the Refer to the Operator’s Manual problem from the error mes- for Basic Function to trouble- sage and resolve it? shoot the condition. Device Status Indicators Copier Maintenance Calls You can use TopAccess to check if this equipment requires maintenance.
  • Page 199 The Drawer Open error icon shows which drawer is open: upper, middle, or lower. You must close the specified drawer to resume printing and copying functions. • Toner Empty The color of the Toner Empty icon varies depending on which toner cartridge is empty: Black —...
  • Page 200: Topaccess Error Messages

    The Add Staples error icon indicates you need to add staples to the finisher. For information on resolving the error condition, refer to “ADDING STAPLES (OPTIONAL)” in Operator’s Manual for Basic Function. • Serviceman Calls The Service Call error icon indicates that a call for service is needed. Contact your service representative.
  • Page 201 TopAccess Message Corrective Action Hole Punch Unit Open - Please Close Cover. Close the Hole Punch Unit. Paper Jam in Auto Duplexer Unit - Please Refer to HELP on the Touch Panel Display to Clear Paper Path remove jammed paper. Paper Jam in Printer - Please Clear Paper Refer to HELP on the Touch Panel Display to Path...
  • Page 202 TopAccess Message Corrective Action Printer Input Error - Please Contact Service Contact your service representative. Technician. Expired scan documents deleted from share Expired documents are deleted automatically folder. from the “SCAN” folder in the “SHARE_FILE” folder. Expired Sent Fax documents deleted from Expired documents are deleted automatically share folder.
  • Page 203 TopAccess Message Corrective Action File I/O Error has been occurred in this mail. Turn OFF then ON the power and confirm if The mail could not be received until File I/O the equipment can receive the Internet Fax. is recovered. If the Internet Fax document cannot be received, confirm that any files other than TIFF and text files are attached in the Internet...
  • Page 204: Troubleshooting Network Errors

    The following checklist helps you identify the source of the error and directs you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact TOSHIBA’s authorized dealer for further assistance. No Check...
  • Page 205: Cannot Print To This Equipment

    The following checklist will help you identify the source of the error and direct you to informa- tion resolving the issue. If the problem persists after you have followed all of the steps, contact TOSHIBA’s authorized dealer for further assistance. No Check...
  • Page 206 No Check... For Instruction, Go To... If you set up Novell print ser- Refer to your Novell PCON- Next Step vices, can you see the print SOLE or NWAdmin user docu- job using PCONSOLE or mentation for help with using NWAdmin? these utilities.
  • Page 207: Appendix

    7. APPENDIX Network Administrator’s Guide — 7. Appendix...
  • Page 208: Default Setting List

    Default Setting List This chapter describes the default settings of this equipment. Default Settings for General Setting Device Information Department Code ......... OFF Department Code Enforcement.... OFF Network path or queue name ....print Location..........Undefined Contact Information ......Undefined Service Phone Number......
  • Page 209: Appletalk

    Enable AppleTalk......... Enable Level............. 0 Device Name........MFP_[NIC Serial Number] Desired Zone ........* Rendezvous Enable Rendezvous ......Enable Link-Local Host Name......MFP_[NIC Serial Number] Service Name ........TOSHIBA e-STUDIO3511 TOSHIBA e-STUDIO4511 TOSHIBA e-STUDIO350 TOSHIBA e-STUDIO450 TOSHIBA e-STUDIO230 TOSHIBA e-STUDIO280 LDAP Session Enable LDAP ........
  • Page 210: Netware Session

    NetWare Session Enable Bindery........Enable Enable NDS.......... Enable Context ..........Undefined Tree............Undefined HTTP Network Service Enable HTTP Server ......Enable Primary Port Number ......80 Secondary Port Number ....... 8080 SMTP Client Enable SMTP Client ......Enable SMTP Server Address......Undefined POP Before SMTP .......
  • Page 211: Ftp Server

    FTP Server Enable FTP Server ....... Enable Default Port Number ......21 SNMP Network Service Enable SNMP........Enable Read Community ......... public Read Write Community ....... private Enable Authentication Trap ....Enable Enable Alerts Trap ....... Enable IP Trap Address1........0.0.0.0 IP Trap Address2........
  • Page 212: Default Settings For Save As File Setting

    Completion Volume ......4 (Max. 7) Reception Mode ........Auto Dial Type..........DP *NOTE Dial Type (Line2) ....... DP *NOTE Line-2 Mode ....... Tx/Rx Resolution ..........Standard Original Mode ........Text/Photo Exposure..........Auto TTI............ON RTI............OFF ECM ............. ON Discard ..........
  • Page 213: Default Settings For Internet Fax Setting

    Default Settings for Internet Fax Setting From Address ........Undefined From Name........... Undefined Fragment Page Size......No Fragmentation Default Body Strings......Undefined Body Strings Transmission ....Enable Default Settings for Printer Setting General Setting Number of days to save Private, Proof and Invalid Job ......
  • Page 214: Ipp Print

    IPP Print Enable IPP..........Enable Port80 Enable ........Enable Port Number ......... 631 URL............http://<IP address>:631/Print FTP Print Enable FTP Printing......Enable Port Number ......... 21 Print User Name........Print Print Password........Undefined NetWare Print Server Discovery........Auto Login Name.......... MFP_[NIC Serial Number] Password ..........
  • Page 215: Index

    8. INDEX Network Administrator’s Guide — 8. INDEX...
  • Page 216 INDEX Numerics Default Body Strings .........82 Default Gateway ..........54 2in1/4in1 ............67 Default Port Number ........62 Default Raw Job Setting ........86 Delayed Transmit .......... 135 Accessing TopAccess ........15 Delete documents after number day(s) .... 76 Account Name ..........61 Delete Files ............
  • Page 217 INDEX Enable Authentication Trap ......64 From Address ..81 Enable Bindery ..........58 From Name ......133 Enable DDNS ..........56 FTP Client ............62 Enable DNS ............. 56 FTP Server ............62 Enable Email Error Forward ......94 Enable FTP Printing ........
  • Page 218 INDEX Network AppleTalk ............ 54 Magazine Sort ..........67 DDNS Session ..........56 Mail Server DNS Session ..........56 Email ............186 FTP Client ............ 62 Internet Fax ..........186 FTP Server ........... 62 Offramp Gateway ........186 HTTP Network Service ........ 58 Overview ............
  • Page 219 INDEX PCL Form Line ..........87 Raw jobs - Duplex Printing .......87 PCL Line Termination .......87 Read Community ..........63 Picture ............127 Reception Mode ..........71 Polling ............135 Recovery Transmit .......... 72 Polling Report ..........73 Reduction ............72 POP Before SMTP ...........
  • Page 220 INDEX Server Name ......77 SMB Protocol ..........57 Service Name ........... 55 SMB Session ........... 57 Service Phone Number ........50 SMTP Client ............ 59 Session Timer ..........51 SMTP Server ........... 60 Set Limitation of Black ........163 SMTP Server Address ........59 Set Limitation of Full Color ......
  • Page 221 FC-3511/4511 DP-3520/4520 DP-2320/2820 OME030035C0...
  • Page 222 MULTIFUNCTIONAL DIGITAL SYSTEMS Network Administrator’s Guide 1-1, KANDA NISHIKI-CHO, CHIYODA-KU, TOKYO, 101-8442, JAPAN R03072037603-TTEC 2003 TOSHIBA TEC CORPORATION All rights reserved Ver03 2004-08...

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