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Phone Communication - GE Concord 4 Installation Manual

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Chapter 4: Testing and troubleshooting
4. Press the Status button when you think all zones/sensors are tested. The
touchpad displays any untested sensors/zones and touchpad panics. If all
sensors/zones and touchpad panics have been tested, the display shows SENSOR
TEST OK.
5. Test any untested zones/sensors and touchpad panics.
Note:
If you hear a long, low-pitched beep, proceed to "If a wireless sensor does
not test" below.
6. The system stays in sensor test mode for 15 minutes. When less than 5 minutes
remain, touchpads and interior sirens beep and the panel announces the
remaining time over the speakers once every minute. After 15 minutes, the panel
disarms to off automatically. If you need more time to complete the sensor test,
press 8, installer code, 3 while the system is still in sensor test mode. This restarts
the 15 minutes of test time.
7. When all sensors/zones and touchpad panics have been tested, press 1, installer
code to exit sensor test mode.
If a wireless sensor does not test
If touchpads display SENSOR FAILURE and sirens sound a long, low-pitched beep
when a zone or sensor is tripped, this indicates that the wireless sensor signal
strength is below acceptable limits affecting the sensor signal strength.
When possible, locate wireless sensors within 100 ft. of the panel. While a transmitter
may have a range of 1,000 ft. (3000 m) or more out in the open, the environment at
the installation site can have a significant effect on transmitter range. See
Troubleshooting to resolve the problem.
For wireless sensors that don't respond, use an RF Sniffer (60-401) test tool to verify
that the sensor is transmitting. Constant beeps from the RF Sniffer indicate a
runaway (faulty) sensor. Remove the sensor batteries and replace the sensor.

Phone communication

Do a phone test to check the phone communication between the panel and the
central monitoring station.
To test phone communication:
1. Contact the central monitoring station to inform them that you are testing the
system.
2. Press 8, system master code, 2. The display reads PHONE TEST and the
touchpad sounds one beep. When the panel completes the test, the system
returns to the previous arming level automatically.
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Concord 4 Installation Manual
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