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Hitachi Advanced Server HA800 Series
Intelligent Provisioning User Guide
This document details how to access and use the Intelligent Provisioning and Rapid Setup
Software, including tasks such as installing an OS, updating firmware, software, and drivers,
and performing some diagnostic tests. Intelligent Provisioning is included in the optimized
server support software from the Service Pack for Advanced Server (SPV). This document
is intended for administrators experienced in using HA800 servers.
MK-90HAS8005-00
December 2020
Table of Contents
Troubleshooting
Related Manuals for Hitachi HA800 Series
Summary of Contents for Hitachi HA800 Series
- Page 1 Hitachi Advanced Server HA800 Series Intelligent Provisioning User Guide This document details how to access and use the Intelligent Provisioning and Rapid Setup Software, including tasks such as installing an OS, updating firmware, software, and drivers, and performing some diagnostic tests. Intelligent Provisioning is included in the optimized server support software from the Service Pack for Advanced Server (SPV).
- Page 2 Materials. “Materials” mean text, data, photographs, graphics, audio, video and documents. Hitachi reserves the right to make changes to this Material at any time without notice and assumes no responsibility for its use. The Materials contain the most current information available at the time of publication.
- Page 3 Getting help Hitachi Vantara Support Connect is the destination for technical support of products and solutions sold by Hitachi Vantara. To contact technical support, log on to Hitachi Vantara Support Connect for contact information: https://support.hitachivantara.com/en_us/ contact-us.html. Hitachi Vantara Community is a global online community for Hitachi Vantara customers, partners, independent software vendors, employees, and prospects.
- Page 4 Preface Intelligent Provisioning User Guide for Hitachi Advanced Server HA810 and HA820...
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Page 5: Table Of Contents
Contents Introduction ..................7 Intelligent Provisioning ....................... 7 F10/Remote console features ................. 7 Always On Intelligent Provisioning ................7 Intelligent Provisioning operation ................8 Navigating Intelligent Provisioning ................9 Software installed with Intelligent Provisioning ..............10 Accessing Intelligent Provisioning ..........11 Accessing Intelligent Provisioning from the iLO web interface ........ - Page 6 Management Settings ................... 38 Configuring Manager iLO Management Settings ..........38 Configuring iLO Management Manager Network Service and Virtual Network Service Settings ....................39 Configuring iLO Management SNMP Settings ............. 40 Network Interfaces ......................41 Configuring iLO Manager Dedicated Network Interface ........41 Configuring iLO Manager Shared Network Interface ..........
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Page 7: Introduction
Introduction TIP: The information in this guide is for using Intelligent Provisioning with HA800 servers. It includes information on using Intelligent Provisioning. Intelligent Provisioning Intelligent Provisioning is a single-server deployment tool embedded in Advanced Server products. Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. NOTE: After you have selected a mode, you must reprovision the server to change the mode that launches when you boot to F10. -
Page 8: Intelligent Provisioning Operation
Deployment Settings IMPORTANT: • Although your server is preloaded with firmware and drivers, Hitachi Vantara recommends updating the firmware upon initial setup. Also, downloading and updating the latest version of Intelligent Provisioning ensures the latest supported features are available. •... -
Page 9: Navigating Intelligent Provisioning
Navigating Intelligent Provisioning To navigate through and modify settings in this menu-driven interface, use the navigation icons displayed at the top right-hand corner and bottom left- and right-hand corners of the Intelligent Provisioning window. These navigation icons are screen sensitive and are not displayed on all screens. Icon Function Enables you to select the language to use. -
Page 10: Software Installed With Intelligent Provisioning
Software installed with Intelligent Provisioning When a Windows system is installed using Intelligent Provisioning with Internet access, all the software applications are automatically downloaded and installed. On other operating systems or on a Windows system without Internet access, the following applications are not automatically installed with Intelligent Provisioning. -
Page 11: Accessing Intelligent Provisioning
Accessing Intelligent Provisioning Accessing Intelligent Provisioning from the iLO web interface Procedure 1. Open a browser and enter https://to log in to the iLO web interface. 2. Enter a user account name and password, and click Log In. 3. -
Page 12: F10 Mode Options
F10 mode options When you launch F10 mode from the POST screen, you are prompted to use Intelligent Provisioning Intelligent Provisioning offer tools to provision and maintain servers. Intelligent Provisioning Provisioning multiple servers. Configuring multiple RAID arrays. Users who have servers provisioned and deployed. Selecting F10 mode to use Procedure 1. -
Page 13: Re-Enabling Intelligent Provisioning
• Use Proxy DHCP Auto-Configuration—Deselect this option to manually enter DHCP settings, including • using IPv6 protocol. • Accept EULA Provide anonymous usage and error feedback to help improve this product • 2. Click Next. 3. Read the EULA, and then select Accept Intelligent Provisioning EULA. 4. -
Page 14: Reinstalling From An Iso Image
Reinstalling from an ISO image Procedure 1. Download the ISO image file for the latest Intelligent Provisioning recovery media by clicking Download from the Intelligent Provisioning website (https://support.hitachivantara.com/en/user/answers/downloads.html#hardware- download). NOTE: The following servers and Intelligent Provisioning versions are supported: • HA800 supports Intelligent Provisioning 3.x. -
Page 15: About Raid Arrays
#reboot Example As an alternative to steps 2-4: 1. Execute the command: export FIRMWARE_FLASH_NOW=1 2. Execute the command: rpm -i firmware-intelligentprovisioning-ip-.x86_64.rpm About RAID arrays RAID arrays can help increase system performance and reduce the risk of drive failure. You can create RAID arrays with drives with different specifications, but performance will be based on the smallest drive or lowest speed. -
Page 16: Raid 1 And Raid 1+0 (Raid 10)
RAID 1 and RAID 1+0 (RAID 10) In RAID 1 and RAID 1+0 (RAID 10) configurations, data is duplicated to a second drive. The usable capacity is C x (n / 2) where C is the drive capacity with n drives in the array. A minimum of two drives is required. -
Page 17: Raid 5
• No data is lost when a drive fails, as long as no failed drive is mirrored to another failed drive. • Up to half of the physical drives in the array can fail. RAID 5 RAID 5 protects data using parity (denoted by Px,y in the figure). Parity data is calculated by summing (XOR) the data from each drive within the stripe. -
Page 18: Raid 6
For any given number of drives, data loss is least likely to occur when the drives are arranged into the configuration that has the largest possible number of parity groups. For example, four parity groups of three drives are more secure than three parity groups of four drives. However, less data can be stored on the array with the larger number of parity groups. -
Page 19: Raid 60
This method is most useful when data loss is unacceptable but cost is also an important factor. The probability that data loss will occur when an array is configured with RAID 6 (Advanced Data Guarding (ADG)) is less than it would be if it were configured with RAID 5. This method has the following benefits: •... -
Page 20: Dedicated Spare
• Higher performance than for RAID 6, especially during writes. • Better fault tolerance than RAID 0, 5, 50, or 6. • Up to 2n physical drives can fail (where n is the number of parity groups) without loss of data, as long as no more than two failed drives are in the same parity group. -
Page 21: Configuring The Server And Installing An Operating System
Configuring the server and installing an operating system Follow the instructions to configure the hardware and install an OS on your server. Configuring the server and installing an OS with Intelligent Provisioning Follow the onscreen prompts in the Intelligent Provisioning Express OS Install menu to complete the following tasks: Procedure 1. - Page 22 • Recommended settings—SSA polls any drives that are present, and builds an appropriate array for those drives. Hitachi Vantara recommends selecting this option when initially provisioning a server. CAUTION: Selecting this option resets all disks (and arrays, if any are present). Because no arrays or disk data are present during a first-time setup, this does not affect your server.
- Page 23 OS with drivers. It also performs a software and firmware update if the network is available at your location. Hitachi Vantara recommends selecting this option for first-time server setup.
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Page 24: Selecting The Os
NOTE: The HA800 iLO Channel Interface Driver is installed automatically if you use the Intelligent Provisioning Assisted Install method for Windows installation. The HA800 iLO 5 Channel Interface Driver is standard for SUSE Linux Enterprise Server, Red Hat Enterprise Linux, and ClearOS. Manual—Installs the OS from a custom OS CD/DVD without searching the web. - Page 25 • Microsoft Windows NOTE: Microsoft Windows Essentials are supported from an ISO only, not a USB or network source. • VMware vSphere Custom Image • SUSE Linux Enterprise Server • Red Hat Enterprise Linux • ClearOS 2. Enter information into the following fields (automatically selected in manual installations): •...
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Page 26: Reviewing Your Settings
Reviewing your settings CAUTION: Continuing past this screen resets the drives to a newly installed state and installs the selected OS. Any existing information on the server is erased. This does not affect a first-time setup, because there is no data present on the server. Procedure 1. -
Page 27: Performing Maintenance
NOTE: Alternatively, you can download and copy the SPV ISO to a DVD or USB key. To download SPV, see the website (https://support.hitachivantara.com/en/user/answers/downloads.html#hardware-download). For instructions on using the ISO, contact Hitachi Vantara customer support. 4. Select one of the following: Newest firmware available •... -
Page 28: Determining The Installed Intelligent Provisioning Version
8. Click Reboot at the completion of the firmware update process. Determining the installed Intelligent Provisioning version To check the Intelligent Provisioning version, click the System Information Intelligent Provisioning Image version is listed. Setting Intelligent Provisioning Preferences Use Intelligent Provisioning Preferences to change basic preferences, including the interface and keyboard languages, network and share setting, system date and time, and software update settings. -
Page 29: Downloading Active Health System Data
6. Select the USB key from the Removable Device to Save Log to list. 7. Define the period for which to retrieve data by selecting the From and To dates. Hitachi Vantara recommends retrieving seven days of data, which creates a 10 MB to 15 MB file. -
Page 30: Using Deployment Settings
8. If there is an associated Support Case Number, enter it. You can also enter a Contact Name and email address. The contact information helps Support assist with the issue. 9. Click Download Logs to save the data to the USB key. NOTE: Do not remove the USB key until the download has completed and the media lights clear. -
Page 31: Creating A Deployment Settings Package
Procedure 1. On the Intelligent Provisioning home screen, click Perform Maintenance. 2. Select Deployment Settings from the maintenance options. When you open Deployment Settings, you can choose to manage an existing Deployment Settings profile or create a new one based on existing deployment settings. More information Creating a Deployment Settings package Creating a Deployment Settings package... -
Page 32: Using Deployment Settings Package To Configure A Single Server
• To leave the OS details as shown, click Done. To add an operating system, click Edit. On the Operating System Installation screen, select an • Install Source, complete the fields required on the resulting screens, and click Done. See Entering operating system information. -
Page 33: Deployment Settings Package-Level Actions
Save the deployment from the USB key to the local server. On the Select a Deployment screen, select the deployment from the list, and click Deploy. If the USB key and their stored deployments are not displayed, click Rescan. 2. As the deployment runs, a validation screen applies settings for the following elements: •... -
Page 34: Deployment Settings Package Individual Settings
Icon Description Click the Delete icon to delete the selected deployment. Click Download to download the performance package to a network share or a USB drive. Deployment Settings package individual settings After double-clicking a displayed Deployment Settings package, the Deployment Settings page is redisplayed, with setting categories listed on the left side of the page, and the Deployment Settings package you are modifying near the top of the page. -
Page 35: Entering Rom Settings
Procedure 1. Select an OS family. 2. Enter the OS media path, which can be a Windows share or an FTP site on the local network. Installation of Windows from an FTP site is not supported. a. For a Windows share location, enter the following network connection settings: •... -
Page 36: Using The Bios Configuration (Rbsu) Utility
Procedure 1. Select the user interface and keyboard language. 2. Enter Boot BIOS Mode. 3. Select a System Software Update option: • Update from website • Update From Custom URL 4. Select Time Zone, System Date, and System Time. 5. Choose your network interface for updates and installs. 6. -
Page 37: About Ilo Configuration
NOTE: Intelligent Provisioning does not support the smart array P824i-p MR controller. Procedure 1. Select BIOS configuration (RBSU) from the maintenance options. The BIOS configuration (RBSU) screen displays the following information: • ROM version • If a pending update follows valid RBSU dependency rules •... -
Page 38: Running An Ilo Self-Test
◦ Account Service ◦ Administer User Accounts ◦ Add User Account • Reset Options Running an iLO self-test Running an iLO self-test checks the status of certain server hardware components. Procedure 1. On the iLO Configuration Utility screen, click iLO Self-Test. The self-tests are run, and the results screen appears. -
Page 39: Configuring Ilo Management Manager Network Service And Virtual Network Service Settings
• Configuration Settings • Idle Connection Timeout Minutes • RIBCL Enabled • Persistent Mouse Keyboard Enabled • Required Login for iLO RBSU • Serial CLI Speed • Serial CLI status • Enabled Auth Required • VSP DI Logging Enabled • Web GUI Enabled •... -
Page 40: Configuring Ilo Management Snmp Settings
• Configuration Settings • Federation Enabled • Remote Syslog Enabled • Virtual Serial Port Log • Federation Supported • Remote Syslog Port • SNMP Trap Port • Serial of Lan Logging • XML Response Enabled • Port and Protocol Enabled for: ◦... -
Page 41: Network Interfaces
• Alerts Enabled • Alert Destination Contacts • Periodic HSA Trap Config • Location: Physical location of the server • Read Communities: You can set up to 3 read-only communities. • Role: Definition of the server role or function. • Role Detail: Describes the tasks the server might perform. -
Page 42: Configuring Ilo Manager Shared Network Interface
• Max IPv6 Static Addresses • Name Servers • Permanent MAC Address • Speed Mbps • UEFI Device Path • DHCPv4 ◦ Enabled ◦ Use DNS Servers ◦ Use Domain Name ◦ Use Gateway ◦ Use NTP Servers ◦ Use Static Routes •... - Page 43 • Auto Neg: Select this option and the NIC automatically configures speed and duplex. • FQDN • Frame Size • Full Duplex: Enable full duplex on the NIC. Auto Neg overrides this option. • Host Name: Provide the DNS Host name. •...
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Page 44: User Accounts
• NIC Enabled • Ping Gateway On Startup • NIC supports IPv6 • Supports Flexible LOM 3. Click Save Settings to save your changes. User Accounts Configuring iLO Account Services Procedure 1. From the main Intelligent Provisioning page, click Perform Maintenance > iLO Configuration > User Accounts >... -
Page 45: Adding A User Account
• Host BIOS Config Priv—Enables a user to configure the host BIOS settings by using the UEFI System Utilities. • Host Storage Config Priv—Enables a user to configure to host storage settings. • Remote Console Priv—Enables a user to remotely access the host system Remote Console, including video, keyboard, and mouse control. -
Page 46: Creating A New Array Or Logical Drive
• Create arrays • Create logical drives • Create logical devices ◦ Logical drives ◦ Physical drives ◦ Storage enclosures • Change configuration settings • View system messages Creating a new array or logical drive Procedure 1. Click + Create Array. 2. -
Page 47: Creating A Raid Configuration With Ssa
◦ Surface Scan Analysis Delay (Seconds) ◦ Current Parallel Surface Scan Count • Advanced ◦ RAID 6/60 Alternate Consistency Repair Policy ◦ Maximum Drive Request Queue Depth ◦ Monitor and Performance Analysis Delay (Seconds) ◦ HDD Flexible Latency Optimization ◦ Parity RAID Degraded Mode Performance Optimization ◦... - Page 48 Accessing SSA Procedure 1. On the Intelligent Provisioning home screen, click Perform Maintenance. Select Raid Configuration from the maintenance options. The Smart Storage Administrator window is displayed. Configuration On the Smart Storage Administrator screen, under Actions, click Configure. Options include: Controller settings—Configures the supported controller settings.
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Page 49: Using The Usb Key Utility
Using the USB Key Utility The USB Key Utility is a Windows application that copies Intelligent Provisioning or SPV contents, and other CD or DVD images to a USB flash drive. After copying data to the USB flash drive, you can run Intelligent Provisioning or SPV from the USB flash drive instead of from a CD or DVD. -
Page 50: Adding Content To A Bootable Usb Key
TIP: If you do not see your drive key, click Rescan Target or insert a new one. CAUTION: All data on the target USB key will be deleted. f. Click Next on the warning message screen. The USB flash drive is formatted, and the source contents are copied to the USB flash drive. g. -
Page 51: Troubleshooting
Troubleshooting Basic troubleshooting techniques Intelligent Provisioning provides basic troubleshooting tools you can use to resolve issues. Troubleshooting general issues iLO log on required during Intelligent Provisioning F10 boot Symptom Cannot log on to Intelligent Provisioning without providing iLO user name and password during F10 boot. Cause The RBSU BIOS Admin password has been set. -
Page 52: Intelligent Provisioning Pxe Flashing Doesn't Re-Image Always On Intelligent Provisioning
5. Remove the USB key. 6. Reboot the system and press F10 (IP Recovery) to verify IP Recovery launches properly. Solution 2 Cause The iLO is running in FIPS mode. Action 1. Enter the iLO configuration screen and turn off FIPS mode. 2. -
Page 53: Accessing Version Information In Deployment Settings
Action OS Host name has been replaced with the Computer name which performs the same function. Accessing version information in deployment settings Symptom Version information for the Deployment settings utility is blank. Cause Version information is no longer located in the Deployment settings utility. Action Click the System Information icon at the top of the screen for version information. -
Page 54: Cannot Create A Custom Partition Size
Cannot create a custom partition size Symptom When installing an OS, you cannot create a custom partition size. Action No action. Intelligent Provisioning does not support creating a custom partition size when installing the operating system. Troubleshooting Windows-specific issues Windows Essentials does not install from USB source Symptom Windows Essentials does not install from a USB source. -
Page 55: Troubleshooting Linux-Specific Issues
Troubleshooting Linux-specific issues Unable to proceed with Assisted installation of Red Hat Enterprise Linux 7 Symptom When installing Red Hat Enterprise Linux 7, you are unable to proceed with the Assisted installation with valid OS images through FTP source media. Cause Required Red Hat OS files are missing or incorrectly placed. -
Page 56: Troubleshooting Vmware-Specific Issues
Troubleshooting VMware-specific issues Server reboots during VMware Assisted installation Symptom When performing a VMware Assisted installation with DVD as source media, after Pre-installation is complete, the server reboots and the server begins loading the ESXi installer again rather than opening the OS. - Page 57 Hitachi Vantara Corporate Headquarters Contact Information 2535 Augustine Drive USA: 1-800-446-0744 Santa Clara, CA 95054 USA Global: 1-858-547-4526 HitachiVantara.com | community.HitachiVantara.com HitachiVantara.com/contact...