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Hitachi HCP Anywhere Edge On-Site Setup And Recovery

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Hitachi Content Platform Anywhere
4.1
HCP Anywhere Edge Appliance On-Site Setup and
Recovery
This book contains the information you need to set up an HCP Anywhere edge appliance in your remote and
branch offices or data center. It takes you from racking the HCP Anywhere edge appliance to backing up the
operating system to registering the edge device with HCP Anywhere. This book also describes the process
for recovering an HCP Anywhere edge appliance if the operating system ever becomes corrupted.
MK-HCPAW034-00
February 2019
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Summary of Contents for Hitachi HCP Anywhere Edge

  • Page 1 HCP Anywhere Edge Appliance On-Site Setup and Recovery This book contains the information you need to set up an HCP Anywhere edge appliance in your remote and branch offices or data center. It takes you from racking the HCP Anywhere edge appliance to backing up the operating system to registering the edge device with HCP Anywhere.
  • Page 2 "Materials" mean text, data, photographs, graphics, audio, video, and documents. Hitachi reserves the right to make changes to this Material at any time without notice and assumes no responsibility for its use. The Materials contain the most current information available at the time of publication.

  • Page 3: Table Of Contents

    Hardware The operating system The HCP Anywhere edge software Accessories you receive Chapter 2: Mounting the HCP Anywhere edge appliance into a rack What you need Step 1: Prepare the rack Step 2: Install the rails Step 2a: Separate the inner and outer server rails...
  • Page 4 Chapter 3: Configuring the HCP Anywhere edge appliance Step 1: Log in to the HCP Anywhere edge appliance Step 2: Change the administrator password Step 3: Optionally, change your language preference Step 4: Set the time and date Step 5: Configure the network settings...

  • Page 5: Preface

    This book contains the information you need to set up an HCP Anywhere edge appliance in your remote and branch offices or data center. It takes you from racking the HCP Anywhere edge appliance to backing up the operating system to registering the edge device with HCP Anywhere. This book also describes the process for recovering an HCP Anywhere edge appliance if the operating system ever becomes corrupted.

  • Page 6: Intended Audience

    This book is intended for system administrators, Hitachi Vantara representatives, and authorized service personnel who are responsible for the on-site setup and recovery of an HCP Anywhere edge appliance. Readers of this book should have experience with computer networking and installing computer hardware and a basic understanding of HCP Anywhere systems.

  • Page 7: Getting Help

    Hitachi Vantara Support Portal is the destination for technical support of products and solutions sold by Hitachi Vantara. To contact technical support, log on to Hitachi Vantara Support Connect for contact information: https://support.hitachivantara.com/en_us/contact-us.html Hitachi Vantara Community is a global online community for Hitachi Vantara customers, partners, independent software vendors, employees, and prospects.
  • Page 8 Preface HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 9: Chapter 1: Hcp Anywhere Edge Appliance Overview

    HCP Anywhere edge appliance overview The HCP Anywhere edge appliance is an edge device that leverages a rack- optimized server for solutions, 2U single-node from Hitachi. It comes ® ® preinstalled with both a Microsoft Windows Server operating system (OS) and HCP Anywhere edge software. This chapter gives an overview of these components.

  • Page 10: Hardware

    • A D:\ drive for any data that is stored on the HCP Anywhere edge appliance. The D:\ drive uses the hard disk drives in the front of the server. Depending on your storage needs, the front of the server can...

  • Page 11: Accessories You Receive

    Accessories you receive Accessories you receive The HCP Anywhere edge appliance is shipped to you by Hitachi Vantara and comes with the following: • Rail kits to mount the server in your rack • Power cords Chapter 1: HCP Anywhere edge appliance overview...
  • Page 12 Chapter 1: HCP Anywhere edge appliance overview HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 13: Chapter 2: Mounting The Hcp Anywhere Edge Appliance Into A Rack

    Mounting the HCP Anywhere edge appliance into a rack This chapter provides instructions on how you mount the appliance into a rack in your office. Chapter 2: Mounting the HCP Anywhere edge appliance into a rack HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 14: What You Need

    What you need What you need To mount the HCP Anywhere edge appliance into a rack, you need: • #1 Phillips screwdriver Tip: The hardware assembly is easiest with a magnetic screwdriver. • Velcro straps • Cable ties Step 1: Prepare the rack Remove the doors and sides from the rack.
  • Page 15 The word REAR is stamped on the top and bottom of each rail at the rear of the rail. Chapter 2: Mounting the HCP Anywhere edge appliance into a rack HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 16 Then slide the inner rail all the way out of the outer rail. Chapter 2: Mounting the HCP Anywhere edge appliance into a rack HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 17: Step 2B: Attach The Inner Rails To The Server

    The two outer rails in the server rail kit attach to the sides of the rack. Each rail can attach to either side of the rack. Chapter 2: Mounting the HCP Anywhere edge appliance into a rack HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 18 2. Fit the studs into the holes in the vertical mounting rail and pull the outer rail toward the rear of the rack until the back of the outer rail locks into place. Chapter 2: Mounting the HCP Anywhere edge appliance into a rack HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 19: Step 3: Mount The Server In The Rack

    2. At the front of the rack, align the rear of the inner rails on the server with the front of the outer rails on the rack. Chapter 2: Mounting the HCP Anywhere edge appliance into a rack HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 20: Step 4: Connect The Server To The Pdus

    Step 4: Connect the server to the PDUs The server connects to two PDUs — one on the left side of the rack and one on the right. Chapter 2: Mounting the HCP Anywhere edge appliance into a rack HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 21: What You Need

    Using Velcro straps and/or cable ties, bundle any excess length of the power cords and secure them to the rack. Then replace the doors and sides on the rack. Chapter 2: Mounting the HCP Anywhere edge appliance into a rack HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 22 Chapter 2: Mounting the HCP Anywhere edge appliance into a rack HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 23: Chapter 3: Configuring The Hcp Anywhere Edge Appliance

    This chapter provides instructions on how to log in to the server, change the administrator password, register the edge device, and back up the server. Chapter 3: Configuring the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 24: Step 1: Log In To The Hcp Anywhere Edge Appliance

    Step 1: Log in to the HCP Anywhere edge appliance Step 1: Log in to the HCP Anywhere edge appliance Before you log in to the HCP Anywhere edge appliance, connect the keyboard, monitor, and mouse to the server. To log in to the HCP Anywhere edge appliance: 1.

  • Page 25: Step 2: Change The Administrator Password

    3. In the field, type: Chang3Me! . Then press Enter. Step 2: Change the administrator password After you log in to the HCP Anywhere edge appliance, change the password for the built-in administrator account. To change the password for the built-in administrator account: 1.
  • Page 26 Step 2: Change the administrator password 3. In the Settings page, click  Change in the Password section. Chapter 3: Configuring the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 27: Step 3: Optionally, Change Your Language Preference

    Step 4: Set the time and date After you change the built-in administrator password, set the time and date of the HCP Anywhere edge appliance to match the local time. Chapter 3: Configuring the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 28: Step 5: Configure The Network Settings

    In your HCP Anywhere profile, you need to have the edge device type enabled. For information on enabling the edge device type in a profile, see the HCP Anywhere Administrator Help . Chapter 3: Configuring the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 29 Step 6: Register the edge device To register an edge device: 1. On the desktop, click the Registration — HCP Anywhere Edge desktop shortcut. 2. On the Registration Type page of the Registration wizard: a. In the dropdown, make sure New is selected. New is selected by default.

  • Page 30: Step 7: Back Up The Server

    After you register the edge device, you should create a backup of the C:\ drive in case you need to recover the HCP Anywhere edge appliance. The C:\ drive contains both the operating system files and the HCP Anywhere edge software.

  • Page 31: Step 7B: Back Up The Server

    Step 7: Back up the server a. Select Select a server from the server pool . b. Select the HCP Anywhere edge appliance from the Server Pool , and then click Next . 6. On the Select server roles page, click Next .

  • Page 32: Step 7C: Optionally, Create A Backup Schedule

    Backup . Step 7c: Optionally, create a backup schedule Hitachi Vantara recommends that you back up your server image daily. Instead of manually creating a backup image every day, use Windows to create a backup schedule for your server image.
  • Page 33 Make sure D:\ drive appears in Backup destinations . b. Make sure Bare metal recovery appears in Backup items . c. Click Finish . 11. On the Summary page, click Close . Chapter 3: Configuring the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 34 Chapter 3: Configuring the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 35: Chapter 4: Recovering The Hcp Anywhere Edge Appliance

    Recovering the server from the backup you created • Reinstalling the operating system and then using the HCP Anywhere edge software to recover the data stored in HCP Anywhere Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 36: Option 1: Recover The Server From A Backup

    Option 1: Recover the server from a backup If your server becomes corrupted, you can use System Image Recovery to restore the entire HCP Anywhere edge appliance, including the data on the edge device, to a point in time before it was corrupted.

  • Page 37: Step 3: Verify The Edge Device

    Option 2: Reinstall the operating system If you are unable to log in to the HCP Anywhere edge appliance, you can reinstall both Windows Server 2016 and the HCP Anywhere edge software. To reinstall Windows Server 2016 and the HCP Anywhere edge software: 1.

  • Page 38: What You Need

    Option 2: Reinstall the operating system What you need To install Windows Server 2016 on an HCP Anywhere edge appliance, you need: • An external USB DVD reader: • The Microsoft Windows Server 2016 Standard Edition OS disk that comes with the HCP Anywhere edge appliance: •...

  • Page 39: Step 2: Install The Windows Server Software

    3. If you have not already done so, log in to the rack-optimized server for solutions, 2U single-node using the BMC. 4. Power on or reboot the HCP Anywhere edge appliance. Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 40 Option 2: Reinstall the operating system 5. On the language page of the Windows Setup wizard, click Next . 6. On the installation page, click Install now . Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 41 Option 2: Reinstall the operating system 7. On the activate windows page, enter the product key from the Windows Server 2016 product key sticker. Then click Next . Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 42 8. On the operating system page, select Windows Server 2016 Standard . Then click Next . (Desktop Experience) 9. On the license page, select I accept the license terms . Then click Next . Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 43 Option 2: Reinstall the operating system 10. On the installation page, double-click Custom: Install Windows only (advance) Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 44: Step 3: Log In To The Hcp Anywhere Edge Appliance

    11. On the installation location page, select Drive 0 Unallocated Space . Then click Next . 12. While the HCP Anywhere edge appliance is rebooting, remove the USB DVD drive from the server. Step 3: Log in to the HCP Anywhere edge appliance To log in to the HCP Anywhere edge appliance:...
  • Page 45 Option 2: Reinstall the operating system 2. Press Ctrl + Alt + Delete. 3. In the field, type: Chang3Me! . Then press Enter. Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 46: Step 4: Change The Administrator Password

    Option 2: Reinstall the operating system Step 4: Change the administrator password After you log in to the HCP Anywhere edge appliance, change the password for the built-in administrator account. To change the password for the built-in administrator account: 1. In the bottom-left corner of the screen, click the search bar icon ( 2.
  • Page 47 Option 2: Reinstall the operating system 3. In the Settings page, click  Change in the Password section. Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 48: Step 5: Activate Windows Server 2016

    1. In the bottom left corner of the screen, click the search bar icon ( 2. In the search bar, type: Activation . In the search results, double-click Activation Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 49 Option 2: Reinstall the operating system The Settings window appears. 3. In the Settings window, click Change product key . Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 50 Option 2: Reinstall the operating system 4. In the Enter a product key window, enter the Windows Server product key into the Product key field. Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 51: Step 6: Create The Data Partition

    HCP Anywhere edge appliance. To create the data partition: 1. If you are not already done so, log in to the HCP Anywhere edge appliance. 2. In the bottom left corner of the screen, click the search bar icon ( 3.
  • Page 52 Option 2: Reinstall the operating system 4. If the Initialize Disk window appears, click OK . Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 53 5. In the Disk Management window, right-click Disk 1 at the bottom of the screen. Then, in the menu, click New Simple Volume . Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 54 6. On the Welcome page of the New Simple Volume Wizard , click  Next . 7. On the Specify Volume Size page, click Next . Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 55 In the File system field, select NTFS . c. In the Volume label field, type: Data . d. Select the Perform a quick format option. e. Click Next. Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 56 Option 2: Reinstall the operating system 10. On the Completing the New Simple Volume Wizard page, click Finish . Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 57: Step 7: Download And Install The Hcp Anywhere Edge Software

    Option 2: Reinstall the operating system Step 7: Download and install the HCP Anywhere edge software To install the HCP Anywhere edge software, you first need the Edge .msi file. You can download the Edge .msi file from the HCP Anywhere Management Console.
  • Page 58 For information on enabling the edge device type in a profile, see the HCP Anywhere Administrator Help . To register an edge device: 1. On the desktop, click the Registration — HCP Anywhere Edge desktop shortcut. 2. On the Registration Type page of the Registration wizard: a.
  • Page 59 HCP Anywhere system. If your AD user is in a subdomain, enter into the field. Username b. In the Password field, enter your password. c. Click  Next . Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 60 Chapter 4: Recovering the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 61: Chapter 5: Maintaining The Hcp Anywhere Edge Appliance

    Maintaining the HCP Anywhere edge appliance This chapter provides information on how to maintain your HCP Anywhere edge appliance after you have configured the appliance. Chapter 5: Maintaining the HCP Anywhere edge appliance HCP Anywhere Edge Appliance On-Site Setup and Recovery...

  • Page 62: Windows Updates

    You can apply updates using a Windows Server Update Services server or another acceptable method. If a Microsoft security update on a customer-managed server causes an issue with the HCP Anywhere edge device, Hitachi Vantara customer support can help diagnose and resolve the problem. Applying Windows updates...
  • Page 63 HCP Anywhere Edge Appliance On-Site Setup and Recovery...
  • Page 64 Hitachi Vantara Corporate Headquarters Contact Information 2535 Augustine Drive USA: 1-800-446-0744 Santa Clara, CA 95054 USA Global: 1-858-547-4526 HitachiVantara.com | community.HitachiVantara.com HitachiVantara.com/contact...

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