Fujitsu PRIMERGY RX4770 M6 Upgrade And Maintenance Manual
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Fujitsu PRIMERGY RX4770 M6 Upgrade And Maintenance Manual

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Table of Contents

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Upgrade and Maintenance Manual - English
FUJITSU Server PRIMERGY RX4770 M6
Upgrade and Maintenance Manual
12/2020
Table of Contents
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Summary of Contents for Fujitsu PRIMERGY RX4770 M6

  • Page 1 Upgrade and Maintenance Manual - English FUJITSU Server PRIMERGY RX4770 M6 Upgrade and Maintenance Manual 12/2020...
  • Page 2 All hardware and software names used are trademarks of their respective manufacturers. The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from – the use of any information in this manual.
  • Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure that these safety notes are understood before using the product.
  • Page 4 Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
  • Page 5 HDD used. For more information on the usage and operation conditions of each available type of HDD, see the following internet address: https://jp.fujitsu.com/platform/server/primergy/harddisk/ Only for Japan: Shielded LAN cables should be used in this product.
  • Page 6 Version history Issue Issue date Description number V 1.0 10/2020 Initial release V 2.0 11/2020 Update 1 ● Apache Pass, BarlowPass, NVM/LRDIMM renamed, new term is Optane PMem ● Instructions for using ISM added to: Verifying system information backup/restore, Resetting the boot retry counter, Resetting the error status after replacing CPUs, Resetting the error status after replacing memory modules...

  • Page 7: Table Of Contents

    Content Introduction Concept and target groups of this manual Notational conventions Before you start Basic information 2.1.1 Proceeding 2.1.2 Advanced Thermal Design (ATD) 2.1.3 Installing optional components 2.1.4 Replacing a defective component Classification of procedures 2.2.1 Assignment of unit categories 2.2.2 Customer Replaceable Units (CRU) 2.2.3...
  • Page 8 Content 3.2.3 Installation and operation 3.2.4 Batteries 3.2.5 Working with optical disk drives (ODDs) and media 3.2.6 Laser information 3.2.7 Modules with Electrostatic-Sensitive Devices (ESD modules) 3.2.8 Transporting the server 3.2.9 Installing the server in the rack 3.2.10 Other important information ENERGY STAR CE conformity FCC Class A Compliance Statement...
  • Page 9 Content 4.6.3 Installing the server in the rack 4.6.4 Sliding the server into the rack Connecting the power cord 4.7.1 Connecting the power cord (AC PSU) Switching on the server Installing the front cover with lock 4.10 Handling riser modules 4.10.1 Positions of riser modules 4.10.2...
  • Page 10 Content 5.3.3 Updating expansion card firmware 5.3.4 Reconfiguring the backup software solution 5.3.5 Resetting the boot retry counter 5.3.6 Resetting the error status after replacing memory modules or 5.3.6.1 Resetting the error status after replacing CPUs 5.3.6.2 Resetting the error status after replacing memory modules 5.3.6.3 Locating the defective server 5.3.7...
  • Page 11 Content Redundant power supply 6.3.1 Installing a hot-plug PSU 6.3.2 Removing a hot-plug PSU 6.3.3 Replacing a hot-plug PSU Replacing the power distribution board Hard disk drive (HDD) / solid state disk (SSD) Safety notes Basic information Handling HDDs or SSDs without installation frame 7.3.1 2.5-inch HDD/SSD and 2.5-inch installation frame 2.5-inch HDD/SSD configurations...
  • Page 12 Content Expansion cards and backup units Safety notes Basic information Handling slot brackets 9.3.1 Installing slot brackets 9.3.2 Removing slot brackets Handling SFP+ transceiver modules 9.4.1 Installing SFP+ transceiver modules 9.4.2 Removing SFP+ transceiver modules OCP (Open Compute Project) modules 9.5.1 Position of the OCP module 9.5.2...
  • Page 13 Content 9.10.4 Replacing an FBU Main memory 10.1 Safety notes 10.2 Basic information 10.2.1 Slots and features 10.2.2 Memory population conditions 10.2.3 Modes of operation 10.2.3.1 DDR4 DIMM 10.2.3.2 DDR4 DIMM and Optane PMem modules 10.3 Installing memory modules 10.4 Removing memory modules 10.5 Replacing memory modules...
  • Page 14 Content Accessible drives 13.1 Safety notes 13.2 Basic information 13.3 Optical disk drive (ODD) 13.3.1 Positions of the ODD 13.3.2 ODD latch 13.3.3 Installing the ODD 13.3.4 Removing the ODD 13.3.5 Replacing the ODD Front panel 14.1 Safety notes 14.2 Basic information 14.3 Common operation panel (COP)
  • Page 15 Content 15.4.5 Replacing the TPM 15.5 iRMC microSD card 15.5.1 Note for embedded Lifecycle Management (eLCM) 15.5.2 Installing the iRMC microSD card 15.5.3 Removing the iRMC microSD card 15.5.4 Replacing the iRMC microSD card 15.6 M.2 SSD 15.6.1 Slots and bolts for M.2 SSDs 15.6.2 Installing an M.2 SSD 15.6.3...
  • Page 16 Content 16.2 Connectors and indicators 16.2.1 System board 16.2.1.1 Bottom system board D3892-A100 16.2.1.2 Top system board D3892-B100 16.2.2 Server front 16.2.2.1 Connectors on the server front 16.2.2.2 Indicators on the COP 16.2.2.3 Indicator on the ODD 16.2.2.4 Indicators on hot-plug HDD / SSD / PCIe SSD modules 16.2.3 Server rear 16.2.3.1...

  • Page 17: Introduction

    Introduction Concept and target groups of this manual This upgrade and maintenance manual provides instructions for the following procedures: – Upgrading the server configuration by adding optional hardware components. – Upgrading the server configuration by replacing existing hardware components with superior ones. –...
  • Page 18 Introduction "Quotation marks" Indicate names of chapters and terms that are being emphasized. ▶ Describes activities that must be performed in the order shown. [Abc] Indicates keys on the keyboard. CAUTION Pay particular attention to texts marked with this symbol. Failure to observe this warning may endanger your life, destroy the system or lead to the loss of data.

  • Page 19: Before You Start

    Before you start Basic information 2.1.1 Proceeding Before you start any upgrade or maintenance task, proceed as follows: ▶ Carefully read the safety instructions, see "Important information" on page ▶ Make sure that all necessary manuals are available, see "Documentation overview"...

  • Page 20: Installing Optional Components

    For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/ Please contact your local Fujitsu customer service partner for details on how to order expansion kits or spare parts. 2.1.4 Replacing a defective component The Global Error indicator on the front of the server reports defective hardware components that need to be replaced.

  • Page 21: Classification Of Procedures

    At the beginning of each procedure, the involved unit category is indicated by one of the symbols introduced in this section. Please ask your local Fujitsu service center for more information. 2.2.2 Customer Replaceable Units (CRU)

  • Page 22: Upgrade And Repair Units (Uru)

    (Repair Units). For Japan, customer allows only upgrade. For upgrade units as customer replaceable, see: https://www.fujitsu.com/jp/products/computing/servers/primergy/ Server management error messages and diagnostic indicators on the front panel and system board will report defective Upgrade and Repair Units as customer replaceable CSS components.

  • Page 23: Field Replaceable Units (Fru)

    Before you start CAUTION The device may be seriously damaged or cause damage if it is opened without authorization or if repairs are attempted by unauthorized and untrained personnel. Components that are handled as Upgrade Units – CPU (upgrade kits with CPU 3 and CPU 4 for top system board) –...

  • Page 24: Average Task Duration

    CAUTION Maintenance procedures involving Field Replaceable Units must be performed exclusively by Fujitsu service personnel or technicians trained by Fujitsu. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability. Components that are handled as Field Replaceable Units –...

  • Page 25: Tools You Need At Hand

    Before you start Step included Explanation Shutdown time depends on hardware and software configuration and may vary significantly. Server shutdown Software tasks necessary before maintenance, see "Starting the maintenance task" on page Rack removal, Making the server available, removing the disassembly server from the rack (if applicable).

  • Page 26: Documentation Overview

    Important safety information, available online, Regulations" manual or as a printed copy "安全上のご注意" for Japan "FUJITSU Server Information how to install, set up and operate PRIMERGY RX4770 M6 your server, available online Operating Manual" "FUJITSU Server Instructions for upgrading the server PRIMERGY RX4770 M6...
  • Page 27 Before you start Document Description "FUJITSU Server Instructions for disassembling and recycling the PRIMERGY RX4770 M6 server, available online Disassembly and Recycling Instructions" System foil Label inside the top cover outlining connectors, indicators and jumper ID card Various system information, such as the product...
  • Page 28 "保証書" for Japan printed copy "Returning used devices" Recycling and contact information, available manual online at https://ts.fujitsu.com/recycling, or as a printed copy "Service Desk" leaflet Not applicable in Japan and other countries that "サポート＆サービス" for have different regulations for recycling...

  • Page 29: Important Information

    Important information Introduction In this chapter you will find essential information regarding safety when working on your server. Depending on your server or the installed options some information is not valid for your server. CAUTION ▶ Before installing and starting up a server, please observe the safety instructions listed in the following section.

  • Page 30: Before Starting Up

    Important information ▶ Only valid for non hot-plug components Before installing/removing internal components to/from the server, turn off the server, all peripheral devices, and any other connected devices. Also unplug all power cords from the power outlet. Failure to do so can cause electric shock or damage.
  • Page 31 Important information ▶ Ensure that the server is connected to a properly grounded power outlet close to the server. ▶ Ensure that the power sockets on the server and the properly grounded power outlets are easily accessible. ▶ The On/Off button or the main power switch (if present) does not isolate the server from the mains power supply.
  • Page 32 Important information ▶ Proper operation of the server (in accordance with IEC 60950-1 resp. EN 60950-1) is only ensured if the server is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression). ▶...

  • Page 33: Batteries

    Important information ▶ Install the screw removed during installation/detaching internal options in former position. To use a screw of the different kind can cause a breakdown of equipment. ▶ The procedure of installation on this notes might change depending on a configuration of option.
  • Page 34 Important information CAUTION ▶ Only use CDs/DVDs/BDs that are in perfect condition, in order to prevent data loss, equipment damage and injury. ▶ Check each CD/DVD/BD for damage, cracks, breakages etc. before inserting it in the drive. Note that any additional labels applied may change the mechanical properties of a CD/DVD/BD and cause imbalance and vibrations.

  • Page 35: Laser Information

    Important information ▶ Do not bend or place heavy objects on CDs/DVDs/BDs. ▶ Do not write with ballpoint pen or pencil on the label (printed) side. ▶ Do not attach stickers or similar to the label side. Doing so may cause rotational eccentricity and abnormal vibrations.
  • Page 36 Important information Figure 1: ESD label The ESD label can be different. When you handle ESD modules, you must always observe the following points: ▶ Switch off the server and remove the power plugs from the power outlets before installing or removing ESD modules. ▶...

  • Page 37: Transporting The Server

    Important information 3.2.8 Transporting the server CAUTION ▶ Only transport the server in its original packaging or in packaging that protects it from impacts and jolts. In Japan and APAC, transporting the server in its original packaging does not apply. ▶...

  • Page 38: Installing The Server In The Rack

    Important information 3.2.9 Installing the server in the rack CAUTION ▶ For safety reasons, at least 2 people are required to install the server in the rack because of its weight and size. (For Japan, see "安全上のご注意".) ▶ Never lift the server into the rack using the QRLs on the front panel. ▶...

  • Page 39: Energy Star

    Manager can be used to read out CPU utilization levels. CE conformity The system complies with the requirements of European Regulations. Find the CE declaration on certificate portal: https://sp.ts.fujitsu.com/sites/certificates/default.aspx CAUTION This is a Class A product. In a domestic environment this product may cause RF interference.

  • Page 40: Fcc Class A Compliance Statement

    ▶ Consult the dealer or an experienced radio/TV technician for help. Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.

  • Page 41: Environmental Protection

    Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
  • Page 42 More information can be found at: https://ts.fujitsu.com/recycling Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch, or at: https://ts.fujitsu.com/recycling Upgrade and Maintenance Manual RX4770 M6...

  • Page 43: Basic Hardware Procedures

    Basic hardware procedures Using diagnostic information 4.1.1 Proceeding Use the Fujitsu ServerView Suite management software to plan the upgrade or replacement of hardware components: ▶ In ServerView Operations Manager Single System View select Maintenance from the Information/Operation menu. It is recommended to prepare local maintenance tasks using remote diagnostics procedures, see the "ServerView Suite Local Service Concept...

  • Page 44: Locating The Defective Component

    Basic hardware procedures The indicators also light up in standby mode and after a server restart due to a power failure. ▶ Check the Global Error indicator and the CSS indicator. 4.1.3 Locating the defective component After determining the error class by the CSS indicator or the Global Error indicator, indicators on the components and onboard indicators on the system board allow you to identify the defective component, see "Determining the...

  • Page 45: Removing The Front Cover With Lock

    Basic hardware procedures ▶ Shut down and switch off the server. ▶ Disconnect all power cords from the system. ▶ Press the Indicate CSS button to highlight defective components. The indicator next to the defective component lights up. Removing the front cover with lock The front cover with lock is an option.

  • Page 46: Shutting Down The Server

    Basic hardware procedures Figure 3: Removing the front cover ▶ Push in the lock on the left side and remove the front cover in a slight angle from the front. Shutting down the server CAUTION ▶ For more information, see "Important information"...

  • Page 47: Disconnecting The Power Cord

    Basic hardware procedures Disconnecting the power cord 4.4.1 Disconnecting the power cord (AC PSU) Figure 4: Unlocking the cable clamp of a PSU ▶ Press the cable clamp down until it disengages (1). ▶ Open the cable clamp (2). ▶ Disconnect the power cord from the PSU and remove it from the cable clamp.

  • Page 48: Getting Access To The Component

    Basic hardware procedures Getting access to the component 4.5.1 Safety notes CAUTION ▶ Only for non-hot plug components: ● Before removing or attaching covers, turn off the server, all peripheral devices, and any other connected devices. ● Because there is a risk of electric shock or damage, please disconnect all power cords from the outlet.
  • Page 49 Basic hardware procedures ▶ Disconnect all external cables from the I/O panel and expansion cards. Before removing the power and external cables, take a note where each cable is installed. Ensure that each cable is reinstalled where it was installed before the replacement. ▶...

  • Page 50: Removing The Server From The Rack

    Basic hardware procedures 4.5.3 Removing the server from the rack In most cases maintenance tasks can be performed while the server is extended from the rack. However, depending on accessibility or security guidelines, it may make sense to completely remove the server from the rack cabinet for maintenance purposes.

  • Page 51: Removing The Top Covers

    Basic hardware procedures Additionally, a lifter is required in the following cases: – The server weighs more than 50 kg. – The server weighs more than 21 kg and is to be removed above the height of 25 U. When using a lifter, this removal procedure needs to be carried out by maintenance personnel.
  • Page 52 Basic hardware procedures Removing the cover 1 Figure 7: Removing the cover 1 ▶ Press the two green buttons inward to release the locking mechanism (1). ▶ Fold the cover 1 up (2). ▶ Remove the cover 1 upward (3). Removing the cover 2 Figure 8: Removing the cover 2 ▶...

  • Page 53: Reassembling

    Basic hardware procedures Removing the cover 3 Figure 9: Removing the cover 3 ▶ Loosen the screw (1). ▶ Push the cover 3 to the rear side using the green touch points (2). ▶ Remove the cover 3 upward (3). Reassembling 4.6.1 Safety notes...
  • Page 54 Basic hardware procedures Installing the cover 3 Figure 10: Installing the cover 3 ▶ Position the cover 3 on the server (1). Notice the recesses. CAUTION ▶ Take care that all cables are inside the chassis. ▶ Push the cover 3 to the front side using the green touch points (2). ▶...

  • Page 55: Installing The Server In The Rack

    Basic hardware procedures ▶ Position the cover 2 on the server (1). Notice the recesses. CAUTION ▶ Take care that all cables are inside the chassis. ▶ Push the cover 2 to the front side using the green touch points (2). ▶...
  • Page 56 Basic hardware procedures For configurations below 32 kg: At least two people are needed to lift the server into the rack cabinet. For configurations below 55 kg: At least three people are needed to lift the server into the rack cabinet. For configurations above 55 kg: At least four people are needed to lift the server into the rack cabinet.
  • Page 57 Basic hardware procedures Figure 13: Installing the server in the rack rails ▶ Fully extend the rack rails until they lock in place (1). The rack rails must click into place so that they can no longer be moved. ▶ At a slight angle, lower the server onto the rear mounting point on the rack rails (2).

  • Page 58: Sliding The Server Into The Rack

    Basic hardware procedures 4.6.4 Sliding the server into the rack Figure 14: Sliding the server into the rack ▶ Release the locking mechanism of both rails (1). ▶ Push the server as far as it will go into the rack (2) until the quick-release levers engage.

  • Page 59: Connecting The Power Cord

    Basic hardware procedures Connecting the power cord 4.7.1 Connecting the power cord (AC PSU) CAUTION The AC PSU adjusts automatically to any mains voltage in the range from 100 V - 240 V (AC PSU Platinum) or 200 V - 240 V (AC PSU Titanium).

  • Page 60: Switching On The Server

    Basic hardware procedures Figure 15: Locking the cable clamp of a PSU ▶ Pull the cable clamp up (1). ▶ Thread the power cord through the cable clamp (2). ▶ Press the cable clamp down until it engages to secure the cable (3). It will take about 60 seconds until the server can be powered on.

  • Page 61: Installing The Front Cover With Lock

    Basic hardware procedures Installing the front cover with lock Figure 16: Installing the front cover ▶ Attach the front cover in a slight angle to the front. Figure 17: Aligning the front cover ▶ Align the front cover to the front. The lock on the left side must be pushed in (see circle).

  • Page 62: Handling Riser Modules

    Basic hardware procedures Figure 18: Turning the key ▶ Insert the key. ▶ Turn the key in locked position. 4.10 Handling riser modules 4.10.1 Positions of riser modules Figure 19: Positions of riser modules Riser module offers PCIe slot 1 and Riser module offers PCIe slot 10 and PCIe slot 2 PCIe slot 11...

  • Page 63: Removing A Riser Module

    Basic hardware procedures 4.10.2 Removing a riser module Figure 20: Removing a riser module (example: riser module for PCIe slot 1 and slot 2) ▶ If necessary, disconnect the cables from the other components. ▶ Carefully pull out the corresponding riser module upward by holding it at the four touch points (see circles).

  • Page 64: Handling The Fan Cage

    Basic hardware procedures ▶ Install the riser module into the top system board by holding it at the four touch points. Ensure, that the riser module fits in the guiding notches (see circles). ▶ If necessary, connect the cables to the other components. 4.11 Handling the fan cage 4.11.1...
  • Page 65 Basic hardware procedures Figure 23: Removing the fan cage (A) ▶ Open the green locks (see circles). Figure 24: Removing the fan cage (B) ▶ Remove the fan cage upward. RX4770 M6 Upgrade and Maintenance Manual...

  • Page 66: Installing The Fan Cage

    Basic hardware procedures 4.11.2 Installing the fan cage Figure 25: Installing the fan cage ▶ Position the fan cage on the top system board. Figure 26: Closing the locks ▶ Close the green locks (see circles). Upgrade and Maintenance Manual RX4770 M6...
  • Page 67 Basic hardware procedures ▶ Install each fan module by pressing the latches until it locks (1) (2). RX4770 M6 Upgrade and Maintenance Manual...

  • Page 68: Handling The Air Duct

    Basic hardware procedures 4.12 Handling the air duct 4.12.1 Removing the air duct Removing the air duct 1 (top system board) Figure 27: Removing the air duct 1 ▶ Fold the air duct 1 up (1). ▶ Remove the air duct 1 upward (2). Upgrade and Maintenance Manual RX4770 M6...
  • Page 69 Basic hardware procedures Removing the air duct 2 (bottom system board) Figure 28: Removing the air duct 2 ▶ Remove the air duct 2 upward. RX4770 M6 Upgrade and Maintenance Manual...
  • Page 70 Basic hardware procedures Removing the OCP air duct Figure 29: Removing the OCP air duct ▶ Remove the OCP air duct from the two bolts (see circles). Upgrade and Maintenance Manual RX4770 M6...

  • Page 71: Installing The Air Duct

    Basic hardware procedures 4.12.2 Installing the air duct Installing the air duct 1 (top system board) Figure 30: Installing the air duct 1 ▶ Place the air duct in a slight angle on the top system board (1). ▶ Fold the air duct down (2). RX4770 M6 Upgrade and Maintenance Manual...
  • Page 72 Basic hardware procedures Installing the air duct 2 (bottom system board) Figure 31: Installing the air duct 2 ▶ Place the air duct on the bottom system board. Upgrade and Maintenance Manual RX4770 M6...

  • Page 73: Handling The Top System Board Carrier

    Basic hardware procedures Installing the OCP air duct Figure 32: Installing the OCP air duct ▶ Install the OCP air duct on the two bolts (see circles). 4.13 Handling the top system board carrier 4.13.1 Removing the top system board carrier Remove the server out of the rack before removing the top system board, see 4.5.3...
  • Page 74 Basic hardware procedures Figure 33: Opening the locks of the top system board carrier ▶ Pull open the four green locks (see circles). Upgrade and Maintenance Manual RX4770 M6...
  • Page 75 Basic hardware procedures Figure 34: Swinging the release handle ▶ Swing the release handle completely to the top. ▶ Take the system board carrier by the release handle and the green touch point (see circle). ▶ Remove the top system board carrier upward. RX4770 M6 Upgrade and Maintenance Manual...

  • Page 76: Installing The Top System Board Carrier

    Basic hardware procedures 4.13.2 Installing the top system board carrier Figure 35: Installing the top system board carrier ▶ Take the system board carrier by the release handle and the green touch point (see circle). ▶ Push the top system board down. Upgrade and Maintenance Manual RX4770 M6...
  • Page 77 Basic hardware procedures Figure 36: Swinging the release handle ▶ Swing the release handle completely to the bottom. RX4770 M6 Upgrade and Maintenance Manual...
  • Page 78 Basic hardware procedures Figure 37: Closing the locks ▶ Close the four green locks (see circles). Figure 38: Connecting cables to the top system board ▶ Connect the following cables to the top system board: Upgrade and Maintenance Manual RX4770 M6...
  • Page 79 Basic hardware procedures NVMe cable CN1 (if applicable) NVMe cable CN2 (if applicable) UPI signal cable UPI8 UPI signal cable UPI7 UPI signal cable UPI6 UPI signal cable UPI5 UPI sideband cable UPI_S (red cable) UPI signal cable UPI4 UPI signal cable UPI3 10 UPI signal cable UPI2 11 UPI signal cable UPI1 12 NVMe cable CN3 (if applicable)
  • Page 80 Basic hardware procedures Upgrade and Maintenance Manual RX4770 M6...

  • Page 81: Basic Software Procedures

    Basic software procedures Validation Depending on your server and the installed features some information is not valid for your server. Starting the maintenance task 5.2.1 Suspending BitLocker functionality BitLocker Drive Encryption provides protection for OS and data drives by encrypting the contents and requiring users to authenticate their credentials to access the information.

  • Page 82: Disabling The Boot Watchdog

    Group Policy settings. For more information on how to suspend BitLocker drive encryption, see the Microsoft TechNet library at: https://technet.microsoft.com/library/cc731549.aspx For more information, see the Fujitsu web pages. 5.2.2 Disabling the boot watchdog The boot watchdog determines whether the OS boots within a preset time frame.
  • Page 83 Basic software procedures task. Otherwise, the boot watchdog might initiate a system reboot before the flash process is complete. CAUTION An incomplete firmware upgrade process may render the server inaccessible or result in damaged/destroyed hardware. Timer settings can be configured in the BIOS or using the iRMC S5 web interface.

  • Page 84: Removing Backup And Optical Disk Media

    Please contact Fujitsu support, if "forcible" tape ejection is necessary. Fujitsu does not assume responsibility for any damage to the tape drive, the data cartridge/tape or for the loss of any data resulting from manual tape extraction procedures.

  • Page 85: Completing The Maintenance Task

    After replacing the system board, memory or a CPU, it is essential to upgrade the BIOS and iRMC to the latest version. The latest BIOS and iRMC versions are available from the Fujitsu support internet pages at: https://ts.fujitsu.com/support/ For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/downloads/...
  • Page 86 After updating or recovering the BIOS and iRMC, enable the boot watchdog again, see "Enabling the boot watchdog" on page Fujitsu does not assume responsibility for any damage done to the server or for the loss of any data resulting from BIOS updates. BIOS flash procedure ▶...
  • Page 87 Basic software procedures ▶ Choose one of the following options from the update tool menu to start the iRMC update process: Normal: Choose this option to update an existing system board. Initial: Choose this option if the system board has been replaced prior to the iRMC update procedure.

  • Page 88: Verifying System Information Backup Or Restore

    Event Log (SEL)" on page 101. When using the Infrastructure Manager, please refer to the following manuals about backup and restore function of system information. See manual "FUJITSU Software Infrastructure Manager for PRIMEFLEX Vx.x.x User's Guide", section "2.10 Backup/Restore Hardware Settings", available at: https://ts.fujitsu.com/support/ For Japan: See manual "FUJITSU Software Infrastructure Manager for...

  • Page 89: Updating Expansion Card Firmware

    Follow the instructions provided separately. After replacing the expansion card, it is essential to upgrade the firmware to the latest version without connecting any storage devices. The latest expansion card firmware version is available from the Fujitsu support web pages at: https://ts.fujitsu.com/support/ For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/downloads/...
  • Page 90 – ServerView Update Manager Express: "Local System Update for PRIMERGY Servers" user guide Using the flash tool The latest firmware files are available as ASPs (Autonomous Support Packages) for Windows or as Linux tools from the Fujitsu support web pages https://ts.fujitsu.com/support/ For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/downloads/ ▶...

  • Page 91: Reconfiguring The Backup Software Solution

    More information on suitable backup software solutions and related documentation is available from the Fujitsu web pages. Re-enabling backup drives If a backup drive has been disabled or deleted from the backup software drive list (see "Verifying and configuring the backup software solution"...
  • Page 92 Basic software procedures ▶ Exit the BIOS. Resetting the boot retry counter The boot retry counter should be reset to its original value concluding every service task. Please note, if the customer does not know about the original boot retry values: If the system boots up and no further errors occur within 6 hours after that successful boot attempt, the boot retry counter will automatically be...

  • Page 93: Resetting The Error Status After Replacing Memory Modules Or Cpu

    Using ServerView Maintenance Tools (Windows only) ▶ Launch the ServerView Maintenance Tools: Start > Apps > Fujitsu > Maintenance Tools ▶ Choose the CPU status tab. ▶ Select the CPU which shows the pre-failure status.
  • Page 94 Basic software procedures ▶ Click on Reset Status. ▶ Ensure that all pre-fail/fail status issues have been resolved in ServerView Operations Manager. Using the command line (Linux only) Proceed as follows to reset the error counter of a specific CPU: ▶...

  • Page 95: Resetting The Error Status After Replacing Memory Modules

    Basic software procedures ▶ Enter the commands below, followed by [ENTER]: 1. /etc/init.d/srvmagt stop /etc/init.d/srvmagt_scs stop /etc/init.d/eecd stop /etc/init.d/eecd_mods_src stop 2. cd /etc/srvmagt 3. rm -f cehist.bin 4. /etc/init.d/eecd_mods_src start /etc/init.d/eecd start /etc/init.d/srvmagt start /etc/init.d/srvmagt_scs start ▶ Ensure that all pre-fail/fail status issues have been resolved in ServerView Operations Manager.
  • Page 96 Using ServerView Maintenance Tools (Windows only) ▶ Launch the ServerView Maintenance Tools: Start > Apps > Fujitsu > Maintenance Tools ▶ Choose the Memory status tab. ▶ Select the memory module which shows the pre-failure status. ▶ Click on Reset Status.

  • Page 97: Locating The Defective Server

    Basic software procedures ▶ Ensure that all pre-fail/fail status issues have been resolved in ServerView Operations Manager. Using Infrastructure Manager The status of server (node) which failed memory module is installed becomes error. When replacing the memory module, the status will be updated after getting information manually or automatically updated daily.

  • Page 98: Enabling The Boot Watchdog

    Basic software procedures 5.3.7 Enabling the boot watchdog If the boot watchdog has been disabled for firmware upgrade purposes (see "Disabling the boot watchdog" on page 82), it has to be re-enabled to complete the maintenance task. Timer settings can be configured in the BIOS or using the iRMC S5 web interface.

  • Page 99: Enabling Replaced Components In The Bios

    Basic software procedures 5.3.8 Enabling replaced components in the BIOS When a CPU, an expansion card, or a memory module fails, the defective component will be set to Disabled or Failed in the BIOS. The server will then reboot with only the intact hardware components remaining in the system configuration.

  • Page 100: Verifying The System Time Settings

    Basic software procedures pairs. In this case, the memory mode will automatically revert to Independent Channel Mode. For more information on memory modes available for your server, see "Basic information" on page 236. After replacing the defective module(s) the memory mode is automatically reset to its original state.

  • Page 101: Viewing And Clearing The System Event Log (Sel)

    Basic software procedures ▶ Select the Information menu. ▶ Under System Time and System Date specify the correct time and date. By default, the system time set in the BIOS is RTC (Real Time Clock) local time. If your IT infrastructure relies on universally accepted time standards, set the System Time to UTC (Universal Time, Coordinated) instead.
  • Page 102 Basic software procedures Note on the Driver Monitor of the ServerView Operations Manager The Driver Monitor view gives you an overview of the monitored components as well as the associated events contained in the system event log on the managed server. Under Monitored Components the monitored components are listed.
  • Page 103 The Infrastructure Manager can collect various logs including System Event Log for system operation and maintainance. Please refer to the following manuals of Infrastructure Manager for collecting logs from ISM. See manual "FUJITSU Software Infrastructure Manager for PRIMEFLEX Vx.x.x User's Guide", section "2.5 Log Management", available at: https://ts.fujitsu.com/support/ For Japan: See manual "FUJITSU Software Infrastructure Manager for...

  • Page 104: Updating The Nic Configuration File In A Linux And Vmware Environment

    Basic software procedures 5.3.12 Updating the NIC configuration file in a Linux and VMware environment In order to prevent errors caused by changing network device names (eth), it is recommended to store the MAC address (hardware address) of a network interface card in the related NIC configuration file of the Linux/VMware OS.

  • Page 105: Performing A Raid Array Rebuild

    For more information on how to resume BitLocker drive encryption, see the Microsoft TechNet library at: https://technet.microsoft.com/library/cc731549.aspx For more information, see the Fujitsu web pages. 5.3.14 Performing a RAID array rebuild After replacing an HDD that has been combined into a RAID array, RAID rebuild will be performed completely unattended as a background process.

  • Page 106: Looking For Mac/Wwn/Guid And Sas Addresses

    Basic software procedures Figure 39: Progress bar (RAID array rebuild) CAUTION The system is now operational, however, data redundancy will not be available until the RAID array rebuild is complete. Depending on the HDD capacity the overall process can take up to several hours, in some cases even days.

  • Page 107: Looking For The Mac Address Of A Lan Controller

    Basic software procedures Different controllers send different addresses: – LAN controller: MAC (Media Access Control) address – Fibre channel controller: WWN (World Wide Name) address – Infiniband/Omni-Path controller: GUID (Globally Unique IDentifier) address – SAS controller: SAS (Serial Attached SCSI) address 5.3.15.2 Looking for the MAC address of a LAN controller There are several possible locations where these addresses can be found.

  • Page 108: Looking For The Wwn Address Of A Fibre Channel Controller

    Command Line Protocol (CLP) will be displayed. For add-in cards the vendors provide documentation and tools, offered on the Fujitsu support web pages: https://ts.fujitsu.com/support/ Select the server, select Downloads - More Details - Driver. Some vendors bundle the documentation together with the driver package.

  • Page 109: Looking For The Guid Address Of An Infiniband Or Omni-Path Controller

    Server Management" user guide and the "ServerView RAID Manager" user guide. ▶ Inform the customer about the new SAS address. The customer need the new SAS address, especially when the server is connected to a Fujitsu Storage ETERNUS system. RX4770 M6...

  • Page 110: Using The Chassis Id Prom Tool

    Basic software procedures 5.3.16 Using the Chassis ID Prom Tool The front panel (front panel module, front panel board or front panel on QRL) contains the Chassis ID EPROM that stores the following system information: – server name and model –...
  • Page 111 – from rack model to floorstand model – from floorstand model to rack model Update your system information using the Chassis ID Prom tool. The tool and more information are available to maintenance personnel from the Fujitsu web pages: https://partners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/ ▶...

  • Page 112: Configuring Lan Teaming

    Please refer to the following manuals of the Infrastructure Manager. See manual "FUJITSU Software Infrastructure Manager for PRIMEFLEX Vx.x.x User's Guide", section "2.4.2 Profiles and Policies", available at: https://ts.fujitsu.com/support/...

  • Page 113: Switching Off The Id Indicator

    Basic software procedures After replacing or upgrading LAN controllers ▶ You need to restore the configuration for the LAN Teaming, using the LAN driver utility or OS teaming software. Ensure that the controllers have been assigned as primary or secondary according to your requirements.

  • Page 114: Performing A Fan Test

    Basic software procedures Using the ID icon in the iRMC S5 web interface ▶ Log in to the iRMC S5 web interface. The icon that represents the ID indicator LED resides on the right of the menu bar. Its color symbolizes its status: blue: the ID LED is on.

  • Page 115: Updating The Golden Image

    ▶ After the fan test is complete, restore the time setting to its initial value and click Save Page. In case of maintenance done by Fujitsu engineers in Japan: Executing the fan test via Chassis ID Prom Tool Please follow the instructions provided separately.
  • Page 116 Basic software procedures Prior to the firmware update the image file to be used is checked. ● The image file is verified to prevent an unauthorized image from being used. ● It is checked if the image file has been tampered with. If the result of the check shows that the image file is not the original one any longer you can configure an automatic recovery of the image file by using a golden image.

  • Page 117: Updating The Golden Image For Bios Firmware

    Basic software procedures Updating the golden image using the Redfish API of the iRMC S5 Further information about the Redfish API of the iRMC S5, see the iRMC S5 Redfish documentation on the Fujitsu support internet pages at: https://ts.fujitsu.com/support/ 5.3.20.2...
  • Page 118 Updating the golden image using the Redfish API of the iRMC S5 Further information about the Redfish API of the iRMC S5, see the iRMC S5 Redfish documentation on the Fujitsu support internet pages at: https://ts.fujitsu.com/support/ Upgrade and Maintenance Manual...

  • Page 119: Power Supply Unit (Psu)

    Power supply unit (PSU) Safety notes CAUTION ▶ Do not disassemble the PSU. Doing so may cause electric shock. ▶ Areas around the PSU may remain extremely hot after shutdown. After shutting down the server, wait for hot components to cool down before removing the PSU.
  • Page 120 Power supply unit (PSU) Allowed PSU configurations Delta Electronic 200-240 V Output Power 900 Watt PSU1 PSU2 Configuration 900 W 900 W AC Input Voltage Available modes Non-redundant PSU support (mode: two fixed AC 220 V - 240 V PSUs): If AC input total maximum power consumption of system >...
  • Page 121 Power supply unit (PSU) AC Input voltage Available modes Non-redundant PSU support (mode: two fixed AC 100 V - 110 V PSUs): If AC input total maximum power consumption of system > 1240 W Redundant PSU support (mode: 1+1 PSU): If AC input total maximum power consumption of system ≤...
  • Page 122 Power supply unit (PSU) AC Input voltage Available modes Non-redundant PSU support (mode: two fixed AC 100 V - 110 V PSUs): If AC input total maximum power consumption of system > 1240 W Redundant PSU support (mode : 1+1 PSU): If AC input total maximum power consumption of system ≤...

  • Page 123: Redundant Power Supply

    Power supply unit (PSU) PSU bays PSU 2 PSU 1 Figure 40: PSU bays Redundant power supply 6.3.1 Installing a hot-plug PSU Customer Replaceable Hardware: 5 minutes Unit (CRU) Tools: tool-less A second PSU of the same type as the already existing PSU can be installed while the system is in operation.
  • Page 124 Power supply unit (PSU) Removing the dummy cover Figure 41: Removing the dummy cover ▶ Press in on both release latches (1) and remove the dummy cover (2). CAUTION ▶ Keep the dummy cover for future use. ▶ If you remove a PSU and do not immediately replace it with a new one, a dummy cover must be installed in the bay again to comply with applicable EMC regulations and satisfy cooling requirements.

  • Page 125: Removing A Hot-Plug Psu

    Power supply unit (PSU) ▶ Push the PSU into its bay (see arrow) as far as it will go until the locking latch snaps in place. Please note that you have to push a little harder until the PSU is connected to the power distribution board.
  • Page 126 Power supply unit (PSU) ▶ Remove the PSU and install the dummy cover carefully. Note for PSU 1: Remove the PSU 1 carefully while lifting PSU 1 and bringing PSU 1 to the right, in order to avoid interference. ▶ Mount the complete assembly (CMA bracket and the CMA) again into the rail.
  • Page 127 Power supply unit (PSU) CAUTION Excessive temperatures could damage system components. ▶ Never leave the bay for the hot-plug PSU empty for more than two minutes during operation. If a hot-plug PSU should be removed from a redundant configuration, while the system is in operation, proceed the following: Disconnect the power cord from the dedicated PSU, see "Disconnecting the power cord"...

  • Page 128: Replacing A Hot-Plug Psu

    Power supply unit (PSU) 6.3.3 Replacing a hot-plug PSU Customer Replaceable Hardware: 5 minutes Unit (CRU) Tools: tool-less Note for servers using CMA (Cable Management Arm) Regarding of removing PSUs, additional tasks are needed, due to an interference between CMA and the PSUs. ▶...

  • Page 129: Replacing The Power Distribution Board

    Power supply unit (PSU) Removing the defective hot-plug PSU ▶ Remove the PSU, see "Removing a hot-plug PSU" on page 126. Installing the new hot-plug PSU ▶ Install the PSU, see "Installing a hot-plug PSU" on page 124. Concluding steps ▶...
  • Page 130 Power supply unit (PSU) ▶ Remove the riser module for PCIe slot 10 and PCIe slot 11, see "Removing a riser module" on page ▶ "Removing the top system board carrier" on page ▶ "Removing the air duct 2" on page ▶...
  • Page 131 Power supply unit (PSU) Figure 47: Removing the power distribution board ▶ Disconnect the signal cable from the power distribution board (1). ▶ Loosen the captive screws on the power distribution board (2). ▶ Remove the power distribution board together with the bus-bar (3). Figure 48: Removing the bus-bar ▶...
  • Page 132 Power supply unit (PSU) Installing the new power distribution board Figure 49: Installing the bus-bar ▶ Install the bus-bar on the new power distribution board with four screws (see circle). Position the red power rail to the outside and the black power rail to the inside to fasten it in the right position.
  • Page 133 Power supply unit (PSU) Figure 51: Installing the power distribution board (B) ▶ Fasten the captive screw on the power distribution board (1). ▶ Connect the signal cable to the power distribution board (2). Figure 52: Fastening the screws on the bus-bar ▶...
  • Page 134 Power supply unit (PSU) Concluding steps ▶ Install the two hot-plug PSUs, see "Installing a hot-plug PSU" on page 123. ▶ Connect the front panel cable to the bottom system board, see "Installing the COP" on page 320. ▶ "Installing the air duct 2 (bottom system board)" on page ▶...

  • Page 135: Hard Disk Drive (Hdd) / Solid State Disk (Ssd)

    Hard disk drive (HDD) / solid state disk (SSD) Safety notes CAUTION ▶ Before removing several HDD/SSD modules, make sure that all HDD/SSD modules can be reinstalled into their original bay. Otherwise, data may be lost. ▶ Do not touch the circuitry on boards or soldered parts. Hold circuit boards by their metallic areas or edges.

  • Page 136: Basic Information

    Hard disk drive (HDD) / solid state disk (SSD) Basic information The HDD or SSD and the installation frame together make up the HDD module or SSD module. The server is shipped with an 2.5-inch HDD/SSD subsystem: – 8 SAS/SATA HDD/SSD modules or 8 PCIe SSD modules as combo drive can be installed.

  • Page 137: Handling Hdds Or Ssds Without Installation Frame

    Hard disk drive (HDD) / solid state disk (SSD) The latest RAID Manager version is available from the Fujitsu support internet pages at: https://ts.fujitsu.com/support/ ▶ Select Software. ▶ Select ServerView. ▶ Select Operation. ▶ Select RAID Management. For Japan: The latest RAID Manager version is available at: https://www.fujitsu.com/jp/products/computing/servers/primergy/...
  • Page 138 Hard disk drive (HDD) / solid state disk (SSD) Installing a 2.5-inch HDD/SSD in a 2.5-inch installation frame Figure 53: Installing the 2.5-inch HDD/SSD in the 2.5-inch installation frame (A) ▶ Lay the 2.5-inch HDD/SSD into the 2.5-inch installation frame as shown. Figure 54: Installing the 2.5-inch HDD/SSD in the 2.5-inch installation frame (B) ▶...

  • Page 139: 2.5-Inch Hdd/Ssd Configurations

    Hard disk drive (HDD) / solid state disk (SSD) Concluding steps No steps needed. 2.5-inch HDD/SSD configurations 7.4.1 Overview of configurations 7.4.1.1 Configuration with up to eight HDD/SSD or PCIe SSD modules Figure 55: Configuration with up to eight HDD/SSD or PCIe SSD modules Position HDD install order ServerView RAID Manager...

  • Page 140: Configuration With Up To 16 Hdd/Ssd Or Pcie Ssd Modules

    Hard disk drive (HDD) / solid state disk (SSD) 7.4.1.2 Configuration with up to 16 HDD/SSD or PCIe SSD modules Figure 56: Configuration with up to 16 HDD/SSD or PCIe SSD modules Position HDD install order ServerView RAID Manager display name HDD0 / PCIe SSD0 Vendor Product (0) HDD1 / PCIe SSD1...

  • Page 141: Configuration With Up To 24 Hdd/Ssd Or Pcie Ssd Modules

    Hard disk drive (HDD) / solid state disk (SSD) 7.4.1.3 Configuration with up to 24 HDD/SSD or PCIe SSD modules Figure 57: Configuration with up to 24 HDD/SSD or PCIe SSD modules Position HDD install order ServerView RAID Manager display name HDD0 / PCIe SSD0 Vendor Product (0) HDD1 / PCIe SSD1...

  • Page 142: Installing 2.5-Inch Hdd/Ssd Modules

    Hard disk drive (HDD) / solid state disk (SSD) Position HDD install order ServerView RAID Manager display name [17] HDD17 / PCIe SSD17 Vendor Product (17) [18] HDD18 / PCIe SSD18 Vendor Product (18) [19] HDD19 / PCIe SSD19 Vendor Product (19) [20] HDD20 / PCIe SSD20 Vendor Product (20)
  • Page 143 Hard disk drive (HDD) / solid state disk (SSD) Removing a 2.5-inch HDD/SSD dummy module Figure 58: Removing a 2.5-inch HDD/SSD dummy module ▶ Press both tabs together (1) and pull the dummy module out of its bay (2). CAUTION ▶...
  • Page 144 Hard disk drive (HDD) / solid state disk (SSD) Figure 60: Installing the 2.5-inch HDD/SSD module ▶ Insert the HDD/SSD module into a drive bay and carefully push back as far as it will go (1). ▶ Close the locking lever in the direction of the arrow until it engages (2). ▶...

  • Page 145: Removing 2.5-Inch Hdd/Ssd Modules

    Hard disk drive (HDD) / solid state disk (SSD) 7.4.3 Removing 2.5-inch HDD/SSD modules Customer Replaceable Hardware: 5 minutes Unit (CRU) Tools: tool-less Preliminary steps ▶ If the HDD/SSD module to be removed is combined into a RAID array, please proceed as follows: RAID level Procedure RAID 0...
  • Page 146 Hard disk drive (HDD) / solid state disk (SSD) CAUTION All data on all HDDs/SSDs in the array will be lost when deleting the RAID array! ▶ Be sure to back up your data before deleting a RAID array. ▶ For more information, see the "ServerView Suite RAID Management"...

  • Page 147: Replacing A 2.5-Inch Hdd/Ssd Module

    Hard disk drive (HDD) / solid state disk (SSD) Figure 61: Installing the 2.5-inch dummy module ▶ Push the dummy module into the empty bay until it engages. Concluding steps ▶ If applicable, "Installing the front cover with lock" on page 7.4.4 Replacing a 2.5-inch HDD/SSD module Customer Replaceable...
  • Page 148 Hard disk drive (HDD) / solid state disk (SSD) CAUTION ▶ Only remove an HDD/SSD module during operation if the drive is not currently being accessed. Observe the indicators on the corresponding HDD/SSD module, see "Indicators on hot-plug HDD / SSD / PCIe SSD modules" on page 408.

  • Page 149: Replacing A 8X 2.5-Inch Hdd Backplane

    Hard disk drive (HDD) / solid state disk (SSD) Removing the defective 2.5-inch HDD/SSD module ▶ Remove the HDD/SSD module, see "Removing a 2.5-inch HDD/SSD module" on page 146. ▶ If applicable, remove the HDD/SSD from the installation frame, see "Handling HDDs or SSDs without installation frame"...
  • Page 150 Hard disk drive (HDD) / solid state disk (SSD) ▶ "Removing the air duct 1 (top system board)" on page ▶ "Removing the fan cage" on page 64 ▶ Release all HDD/SSD modules and pull them out a few centimeters, see "Removing a 2.5-inch HDD/SSD module"...
  • Page 151 Hard disk drive (HDD) / solid state disk (SSD) Installing the new 8x 2.5-inch HDD backplane Figure 63: Installing the 8x 2.5-inch HDD backplane ▶ Insert the HDD backplane in a slight angle and position it on the pin on the bottom of the chassis (see circle).
  • Page 152 Hard disk drive (HDD) / solid state disk (SSD) 1 If applicable, ODD power cable 2 SAS cable 3 Power cable For the cable plan, see "Appendix B" on page 419. Concluding steps ▶ Insert all HDD/SSD modules, see "Installing a 2.5-inch HDD/SSD module" on page 143.
  • Page 153 Hard disk drive (HDD) / solid state disk (SSD) Preliminary steps ▶ "Locating the defective server" on page ▶ If applicable,"Removing the front cover with lock" on page ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶...
  • Page 154 Hard disk drive (HDD) / solid state disk (SSD) Figure 65: Removing the ODD cage ▶ Loosen the knurled screws (see blue circles). Notice the guiding points (see orange circles). ▶ Remove the ODD cage. Removing the defective 24x 2.5-inch HDD backplane and the SAS expander switch board ▶...

  • Page 155: Switch Board

    Hard disk drive (HDD) / solid state disk (SSD) Figure 66: Removing the 24x 2.5-inch HDD backplane and the SAS expander switch board ▶ Remove the 14 screws (see blue circles). ▶ Pull the HDD backplane somewhat to the front until the guide pin disengages (see orange circle).
  • Page 156 Hard disk drive (HDD) / solid state disk (SSD) ▶ Insert the HDD backplane with the SAS expander switch board in a slight angle and position it on the three pins on the bottom of the chassis (see arrows). Note the guide pin for the SAS expander switch board (see orange circle) ▶...
  • Page 157 Hard disk drive (HDD) / solid state disk (SSD) Figure 69: Connecting cables to the SAS expander switch board ▶ Connect the following cables to the SAS expander switch board: 1 Signal cable (raid card) 2 NVMe cable CN2 (top system board) 3 NVMe cable CN1 (top system board) 4 NVMe cable CN3 (top system board) 5 NVMe cable CN4 (top system board)
  • Page 158 Hard disk drive (HDD) / solid state disk (SSD) Installing the ODD cage Figure 70: Installing the ODD cage ▶ Insert the ODD cage. Notice the guiding points (see orange circles). ▶ Fasten the knurled screws (see blue circles). ▶ Install the ODD, see "Installing the ODD"...

  • Page 159: Upgrading Configuration From Eight To 16 2.5-Inch Hdds/Ssds

    Hard disk drive (HDD) / solid state disk (SSD) Concluding steps ▶ Insert all HDD/SSD modules, see "Installing 2.5-inch HDD/SSD modules" on page 142. Make sure that you reinstall the HDD/SSD module in the bay it was located before the HDD backplane replacement. ▶...
  • Page 160 Hard disk drive (HDD) / solid state disk (SSD) ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page ▶ "Removing the air duct 1 (top system board)" on page ▶ "Removing the fan cage" on page Installing the second 8x 2.5-inch HDD/SSD backplane ▶...
  • Page 161 Hard disk drive (HDD) / solid state disk (SSD) When upgrading the configuration from eight to 16x 2.5-inch HDDs/ SSDs, the OOB cable must be changed accordingly. For the cable plan, see "Appendix B" on page 419. Installing additional HDD/SSD modules Figure 72: Removing the two HDD/SSD dummy covers ▶...

  • Page 162: Replacing The Sas Expander Board

    Hard disk drive (HDD) / solid state disk (SSD) 7.4.8 Replacing the SAS expander board Field Replaceable Unit Hardware: 20 minutes (FRU) Tools: Phillips PH2 / (+) No. 2 screw driver Preliminary steps ▶ "Locating the defective server" on page ▶...
  • Page 163 Hard disk drive (HDD) / solid state disk (SSD) Figure 73: Removing the SAS expander board ▶ Loosen the four screws (see circles). ▶ Remove the SAS expander board. Installing the new SAS expander board ▶ Insert the SAS expander board. ▶...
  • Page 164 Hard disk drive (HDD) / solid state disk (SSD) Figure 74: Connecting cables to the SAS expander board ▶ Connect the following cables to the SAS expander board: 1 Power cable 2 Sideband cable 3 Signal cable (second HDD Backplane) 4 Signal cable (first HDD backplane) 5 Signal cable (raid card) For the cable plan, see...
  • Page 165 Hard disk drive (HDD) / solid state disk (SSD) ▶ "Connecting the power cord" on page ▶ If applicable,"Installing the front cover with lock" on page ▶ "Switching on the server" on page RX4770 M6 Upgrade and Maintenance Manual...
  • Page 166 Hard disk drive (HDD) / solid state disk (SSD) Upgrade and Maintenance Manual RX4770 M6...

  • Page 167: Fans

    Fans Safety notes CAUTION ▶ Do not damage or modify internal cables or devices. Doing so may cause a device failure, fire, or electric shock. ▶ Devices and components inside the server remain hot after shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options.

  • Page 168: Replacing A Fan Module

    Fans Numbering of the fan modules Figure 75: Numbering of the fan modules Fan 1A/1B Fan 3A/3B Fan 2A/2B Fan 4A/4B Replacing a fan module Customer Replaceable Hardware: 10 minutes Unit (CRU) Tools: tool-less Preliminary steps ▶ "Locating the defective server" on page ▶...
  • Page 169 Fans Removing the defective fan module Figure 76: Removing the fan module ▶ Press the latches to release the locking mechanism (1). ▶ Pull up the fan module in the direction of the arrow (2). RX4770 M6 Upgrade and Maintenance Manual...
  • Page 170 Fans Installing the new fan module Figure 77: Installing the fan module ▶ Press the latches (1). ▶ Install the fan module in the fan bay and press down the fan module until it locks (2). Concluding steps ▶ "Reassembling" on page When a system fan module fails, the remaining fans will start operating at full speed.

  • Page 171: Expansion Cards And Backup Units

    Expansion cards and backup units Safety notes CAUTION ▶ Do not damage or modify internal cables or devices. Doing so may cause a device failure, fire, or electric shock. ▶ Devices and components inside the server remain hot after shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options.

  • Page 172: Basic Information

    Expansion cards and backup units Basic information Figure 78: PCIe slots for riser cards on top system board Upgrade and Maintenance Manual RX4770 M6...
  • Page 173 SSD1 SSD2 SATA ODD SATA Figure 79: PCIe slots on bottom system board For system relevant information, see the hardware configurator of your server available online at the following address: https://ts.fujitsu.com/products/standard_servers/index.htm For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/ RX4770 M6 Upgrade and Maintenance Manual...
  • Page 174 Expansion cards and backup units Figure 80: Numbering PCIe slots Pos. Slot offered Type Description Slot 1 (CPU4) PCIe Gen3 x16 full height slot; riser module Slot 2 (CPU4) PCIe Gen3 x16 full height slot; riser module Slot 3 (CPU1) PCIe Gen3 x8 low profile slot;...

  • Page 175: Handling Slot Brackets

    Expansion cards and backup units Handling slot brackets 9.3.1 Installing slot brackets Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver Use the low profile bracket perforated for relevant controllers. Figure 81: Perforated and non-perforated slot brackets Full height bracket non-perforated Low profile bracket perforated Full height bracket perforated...
  • Page 176 Expansion cards and backup units Installing a slot bracket ▶ Place the controller on the mounting tabs on the slot bracket. ▶ Fasten the slot bracket to the controller with two screws. Example: EP540i Figure 82: Placing the slot bracket ▶...

  • Page 177: Removing Slot Brackets

    Expansion cards and backup units 9.3.2 Removing slot brackets Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver Removing a slot bracket ▶ Remove the two screws. ▶ Remove the controller from the mounting tabs on the slot bracket. Handling SFP+ transceiver modules 9.4.1 Installing SFP+ transceiver modules...
  • Page 178 Expansion cards and backup units Installing SFP+ transceiver modules Figure 84: Removing the protective cap ▶ Remove the SFP+ transceiver module from its protective packaging. ▶ Remove the protective cap from the new/additional SFP+ transceiver module. CAUTION ▶ Always keep the protective caps attached to the SFP+ transceiver modules and fiber-optic cable connectors until you are ready to make a connection.
  • Page 179 Expansion cards and backup units Figure 85: Unlatching the locking bail ▶ Carefully unlatch and fold down the locking bail on the SFP+ transceiver module. RX4770 M6 Upgrade and Maintenance Manual...
  • Page 180 Expansion cards and backup units Figure 86: Inserting the SFP+ transceiver module ▶ Insert and slide the SFP+ transceiver module into the socket connector as far as it will go. Upgrade and Maintenance Manual RX4770 M6...
  • Page 181 Expansion cards and backup units Figure 87: Latching the locking bail ▶ Carefully fold up and latch the locking bail. RX4770 M6 Upgrade and Maintenance Manual...
  • Page 182 Expansion cards and backup units Figure 88: Installing the protective cap ▶ If the SFP+ transceiver module is not immediately connected to an LC connector, attach the protective cap to the SFP+ transceiver module. Upgrade and Maintenance Manual RX4770 M6...

  • Page 183: Removing Sfp+ Transceiver Modules

    Expansion cards and backup units Figure 89: Installing the secondary SFP+ transceiver module ▶ If applicable, install the secondary SFP+ transceiver module accordingly. 9.4.2 Removing SFP+ transceiver modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less The SFP+ transceiver modules are hot-pluggable. The activation replacement depends on the system configuration.
  • Page 184 Expansion cards and backup units Removing an SFP+ transceiver module Figure 90: Removing the protective cap ▶ If present, remove the protective cap from the SFP+ transceiver module. CAUTION ▶ Keep the protective cap for future use. Upgrade and Maintenance Manual RX4770 M6...
  • Page 185 Expansion cards and backup units Figure 91: Unlatching the locking bail ▶ Carefully unlatch and fold down the locking bail on the SFP+ transceiver module to eject the transceiver from the socket connector. RX4770 M6 Upgrade and Maintenance Manual...
  • Page 186 Expansion cards and backup units Figure 92: Removing the SFP+ transceiver module ▶ Pull the SFP+ transceiver module out of its socket connector. ▶ Attach the protective cap to the SFP+ transceiver module. Place the removed SFP+ transceiver module in an antistatic bag or other protective environment.

  • Page 187: Ocp (Open Compute Project) Modules

    Expansion cards and backup units OCP (Open Compute Project) modules 9.5.1 Position of the OCP module OOB_E VROC PWR4 CPU 2 DIMM 1J CPU 2 DIMM 2J CPU 2 DIMM 1H CPU 2 DIMM 2H CPU 2 DIMM 1G FAN4 Front Panel CPU 2 DIMM 2G HDD LED 3...

  • Page 188: Installing An Ocp Module

    Expansion cards and backup units Figure 94: Position of the OCP module at the rear side OCP module 9.5.2 Installing an OCP module Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less Preliminary steps ▶ "Shutting down the server" on page ▶...
  • Page 189 Expansion cards and backup units Removing the OCP dummy cover Figure 95: Removing the OCP dummy cover ▶ Loosen the knurled screw (see circle). ▶ Remove the OCP dummy cover. CAUTION ▶ Keep the dummy cover for future use. ▶ If you remove an OCP module and do not immediately replace it with a new one, a dummy cover must be reinstalled in the bay to comply with applicable EMC regulations and satisfy cooling...

  • Page 190: Removing An Ocp Module

    Expansion cards and backup units ▶ Push the OCP module into the slot. Figure 97: Installing the OCP module (B) ▶ Fasten the OCP module with the knurled screw (see circle). Concluding steps ▶ "Connecting the power cord" on page ▶...
  • Page 191 Expansion cards and backup units Preliminary steps ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page Removing the OCP module Figure 98: Loosening the knurled screw ▶ Loosen the knurled screw (see circle). Figure 99: Removing the OCP module ▶...

  • Page 192: Replacing The Ocp Module

    Expansion cards and backup units Installing the OCP dummy cover Figure 100: Installing the OCP dummy cover ▶ Place the OCP dummy cover with the guiding pin onto the OCP slot (1). ▶ Close the OCP dummy cover. ▶ Fasten the knurled screw (2). Concluding steps ▶...
  • Page 193 Expansion cards and backup units Preliminary steps ▶ "Locating the defective server" on page ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page Removing the defective OCP module ▶ Remove the OCP module, see "Removing the OCP module" on page 191.

  • Page 194: Expansion Cards In Standard Pcie Slots

    Expansion cards and backup units Expansion cards in standard PCIe slots 9.6.1 Installing an expansion card Upgrade and Repair Unit Hardware: 10 minutes (URU) Software: 5 minutes Tools: Tools: Phillips PH2 / (+) No. 2 screw driver (for cover 2) Preliminary steps ▶...
  • Page 195 Expansion cards and backup units Figure 101: Connecting cables to the SAS CP500i RAID controller ▶ Connect the following cables to the RAID controller: 1 HDD LED cable 2 SAS cables Example SAS EP520i RAID controller: RX4770 M6 Upgrade and Maintenance Manual...
  • Page 196 Expansion cards and backup units Figure 102: Connecting cables to the SAS EP520i RAID controller ▶ Connect the following cables to the RAID controller: 1 SAS cables 2 HDD LED cable 3 If applicable, FBU adapter cable Upgrade and Maintenance Manual RX4770 M6...
  • Page 197 Expansion cards and backup units Figure 103: Removing the slot cover ▶ Pull down the latch (1). ▶ Remove the slot cover (2). CAUTION ▶ Keep the slot cover for future use. ▶ If the expansion card is removed and not replaced with a new one, the slot cover must be reinstalled due to cooling, to comply with applicable EMC regulations and to protect against fire.
  • Page 198 Expansion cards and backup units Figure 104: Connecting the HDD LED cable to the bottom system board ▶ Connect the HDD LED cable to the bottom system board (see circle). Upgrade and Maintenance Manual RX4770 M6...
  • Page 199 Expansion cards and backup units Figure 105: Installing the expansion card - example EP520i RAID controller ▶ Carefully insert the expansion card into the PCIe slot and press down firmly until it is fully seated in the slot (1). ▶ Pull down the latch (2). ▶...

  • Page 200: Removing An Expansion Card

    Expansion cards and backup units ▶ "Updating expansion card firmware" on page ▶ "Resuming BitLocker functionality" on page 104. 9.6.2 Removing an expansion card Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver (for cover 2) Preliminary steps ▶...
  • Page 201 Expansion cards and backup units Figure 106: Removing the expansion card - example EP520i RAID controller ▶ Pull down the latch (1). ▶ Remove the expansion card from the PCIe slot (2). RX4770 M6 Upgrade and Maintenance Manual...
  • Page 202 Expansion cards and backup units Figure 107: Installing the slot cover ▶ Install the slot cover (1). ▶ Pull up the latch (2). Concluding steps ▶ If applicable, "Installing a riser module" on page ▶ "Reassembling" on page ▶ "Connecting the power cord" on page ▶...

  • Page 203: Replacing An Expansion Card

    Expansion cards and backup units 9.6.3 Replacing an expansion card Upgrade and Repair Unit Hardware: 10 minutes (URU) Software: 5 minutes Tools: Tools: Phillips PH2 / (+) No. 2 screw driver (for cover 2) Note on network settings recovery When replacing network controllers, network configuration settings in the OS will be lost and replaced by default values.
  • Page 204 Expansion cards and backup units Installing the new expansion card ▶ If applicable, install the slot bracket, see "Handling slot brackets" on page 175. ▶ Install the expansion card, see "Installing the expansion card" on page 194. Concluding steps ▶ If applicable, "Installing a riser module"...

  • Page 205: Replacing A Pcie Holder

    Expansion cards and backup units 9.6.4 Replacing a PCIe holder Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Tools: Phillips PH2 / (+) No. 2 screw driver (for cover 2) Preliminary steps ▶ If applicable, "Removing the front cover with lock" on page ▶...
  • Page 206 Expansion cards and backup units Figure 109: Removing the PCIe holder (B) ▶ Rotate the PCIe holder up (1) and remove it from the rear wall (2). Installing the new PCIe holder Figure 110: Installing the PCIe holder (A) Upgrade and Maintenance Manual RX4770 M6...
  • Page 207 Expansion cards and backup units ▶ Insert the PCIe holder into the flange of the rear wall (1) and rotate it down (2). Figure 111: Installing the PCIe holder (B) ▶ Press the flexible arm at both sides of PCIe holder and assembly the align pin into the align hole of rear wall (see close-up).

  • Page 208: Expansion Cards In Riser Modules

    Expansion cards and backup units Expansion cards in riser modules 9.7.1 Installing an expansion card in a riser module Upgrade and Repair Unit Hardware: 5 minutes (URU) Software: 5 minutes Tools: Phillips PH2 / (+) No. 2 screw driver Preliminary steps ▶...
  • Page 209 Expansion cards and backup units ▶ Remove the slot cover of the desired PCIe slot. CAUTION ▶ Keep the slot cover for future use. ▶ If the expansion card is removed and not replaced with a new one, the slot cover must be reinstalled due to cooling, to comply with applicable EMC regulations and to protect against fire.

  • Page 210: Removing An Expansion Card From A Riser Module

    Expansion cards and backup units ▶ "Switching on the server" on page ▶ If applicable,"Removing the front cover with lock" on page ▶ If applicable, "Updating expansion card firmware" on page ▶ "Resuming BitLocker functionality" on page 104. 9.7.2 Removing an expansion card from a riser module Upgrade and Repair Unit Hardware: 5 minutes (URU)
  • Page 211 Expansion cards and backup units Figure 114: Removing the expansion card - example riser module left ▶ Pull out the expansion card from the riser card slot. Figure 115: Installing the slot cover - example riser module left ▶ Install the slot cover to the desired PCIe slot. RX4770 M6 Upgrade and Maintenance Manual...

  • Page 212: Replacing An Expansion Card From A Riser Module

    Expansion cards and backup units Concluding steps ▶ Install the corresponding riser module, see "Installing a riser module" on page ▶ "Reassembling" on page ▶ "Connecting the power cord" on page ▶ "Switching on the server" on page ▶ If applicable,"Installing the front cover with lock"...
  • Page 213 Expansion cards and backup units ▶ "Getting access to the component" on page ▶ "Locating the defective component" on page ▶ Remove the corresponding riser module, see "Removing a riser module" on page Removing the defective expansion card ▶ Remove the expansion card, see "Removing the expansion card"...

  • Page 214: Gpu Cards In Riser Modules

    Expansion cards and backup units ▶ "Resuming BitLocker functionality" on page 104. ▶ If applicable, reconfigure your network settings in the operation system according to the original configuration of the replaced expansion card. Configuration of network settings should be performed by the customer.
  • Page 215 Expansion cards and backup units Installing a GPU card (example NVDIA Tesla V100S) Figure 116: Connecting the cables ▶ Connect the GPU PWR cable and the V100S adapter cable. Figure 117: Connecting the V100S adapter cable ▶ Connect the V100S adapter cable to the GPU. Figure 118: Removing the slot cover - example riser module left RX4770 M6 Upgrade and Maintenance Manual...
  • Page 216 Expansion cards and backup units ▶ Remove the two slot covers. CAUTION ▶ Keep the slot cover for future use. ▶ If the expansion card is removed and not replaced with a new one, the slot cover must be reinstalled due to cooling, to comply with applicable EMC regulations and to protect against fire.
  • Page 217 Expansion cards and backup units Figure 120: Installing the GPU air duct ▶ Algin the GPU air duct and push it in direction of the arrow. The GPU air duct must hook in the riser carrier (see circles). Figure 121: Connecting the GPU power cable to the bottom system board RX4770 M6 Upgrade and Maintenance Manual...
  • Page 218 Expansion cards and backup units ▶ Connect the GPU PWR cable to the bottom system board. Notice the routing of the GPU PWR cable: Installing a GPU card (example RTX4000/6000/8000) Figure 122: Connecting the GPU power cable ▶ Connect the power cable to the GPU. Upgrade and Maintenance Manual RX4770 M6...
  • Page 219 Expansion cards and backup units Figure 123: Removing the slot cover - example riser module left ▶ Remove the two slot covers. CAUTION ▶ Keep the slot cover for future use. ▶ If the expansion card is removed and not replaced with a new one, the slot cover must be reinstalled due to cooling, to comply with applicable EMC regulations and to protect against fire.
  • Page 220 Expansion cards and backup units Figure 125: Installing the GPU air duct ▶ Algin the GPU air duct and push it in direction of the arrow. The GPU air duct must hook in the riser carrier (see circles). Figure 126: Connecting the GPU power cable to the bottom system board Upgrade and Maintenance Manual RX4770 M6...
  • Page 221 Expansion cards and backup units ▶ Connect the GPU PWR cable to the bottom system board. Notice the routing of the GPU PWR cable: Concluding steps ▶ Install the corresponding riser module, see "Installing a riser module" on page ▶ "Reassembling"...

  • Page 222: Removing A Gpu Card From A Riser Module

    Expansion cards and backup units 9.8.2 Removing a GPU card from a riser module Upgrade and Repair Unit Hardware: 5 minutes (URU) Software: 5 minutes Tools: Phillips PH2 / (+) No. 2 screw driver Preliminary steps ▶ "Suspending BitLocker functionality" on page ▶...

  • Page 223: Replacing A Gpu Card From A Riser Module

    Expansion cards and backup units ▶ Remove the GPU card from the riser module. Figure 128: Installing the slot cover - example riser module left ▶ Install the slot clover. Concluding steps ▶ Install the corresponding riser module, see "Installing a riser module" on page ▶...
  • Page 224 Expansion cards and backup units Tools: Phillips PH2 / (+) No. 2 screw driver Preliminary steps ▶ "Locating the defective server" on page 97 ▶ "Suspending BitLocker functionality" on page ▶ If applicable,"Removing the front cover with lock" on page ▶...

  • Page 225: Replacing A Riser Card

    Expansion cards and backup units ▶ If applicable, "Updating expansion card firmware" on page ▶ "Resuming BitLocker functionality" on page 104 Replacing a riser card Field Replaceable Unit Hardware: 5 minutes (FRU) Tools: Phillips PH2 / (+) No. 2 screw driver Preliminary steps ▶...
  • Page 226 Expansion cards and backup units Figure 129: Removing the riser card - example riser module for slot 1/ 2 (A) ▶ Remove the three screws (see circles). Figure 130: Removing the riser card - example riser module slot 1/2 (B) ▶...

  • Page 227: Flash Backup Unit (Fbu)

    Expansion cards and backup units ▶ "Switching on the server" on page ▶ If applicable, "Installing the front cover with lock" on page 9.10 Flash backup unit (FBU) 9.10.1 Position of the FBUs You can install up to three FBUs on air duct 1. Figure 131: Position of the FBUs 9.10.2 Installing an FBU...
  • Page 228 Expansion cards and backup units Tools: Phillips PH2 / (+) No. 2 screw driver (for cover 2) Preliminary steps ▶ If applicable, "Removing the front cover with lock" on page ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶...
  • Page 229 Expansion cards and backup units ▶ At a slight angle, fit the FBU under both retaining brackets of the FBU holder as shown. Notice the right position of the FBU cable: ▶ Push in the FBU until it locks in place (1). ▶...
  • Page 230 Expansion cards and backup units Installing the FBU holder Figure 133: Bolts on the air duct ▶ Regard the three bolts on the air duct and key holes on the FBU holder (see circles). The FBU holder is fixed with the bolts and the keyholes on the air duct.

  • Page 231: Removing An Fbu

    Expansion cards and backup units Concluding steps ▶ "Reassembling" on page ▶ "Connecting the power cord" on page ▶ "Switching on the server" on page The recalibration of the FBU starts automatically, and finishes within a few minutes. ▶ If applicable, "Installing the front cover with lock"...
  • Page 232 Expansion cards and backup units Removing the FBU holder Figure 135: Removing the FBU holder ▶ Lift up the green locking handle on the holder (see circle) while sliding the holder in direction of the arrow as far as it will go. ▶...

  • Page 233: Replacing An Fbu

    Expansion cards and backup units Concluding steps ▶ "Reassembling" on page ▶ "Connecting the power cord" on page ▶ "Switching on the server" on page ▶ If applicable,"Installing the front cover with lock" on page 9.10.4 Replacing an FBU Upgrade and Repair Unit Hardware: 15 minutes (URU) Tools:...
  • Page 234 Expansion cards and backup units Installing the new FBU ▶ Install the FBU in the FBU holder and connect the FBU cable to the FBU, "Installing the FBU in the FBU holder" on page 228. ▶ Install the FBU with the FBU holder, see "Installing the FBU holder"...

  • Page 235: Main Memory

    Main memory 10.1 Safety notes CAUTION ▶ Before removing several memory modules, make sure that all memory modules can be reinstalled into their original slots. Otherwise, data may be lost. ▶ Do not install unsupported third party memory modules. For more information on supported memory modules, see "Basic information"...

  • Page 236: Basic Information

    Main memory 10.2 Basic information 10.2.1 Slots and features Figure 137: Slots of the main memory on top system board Upgrade and Maintenance Manual RX4770 M6...
  • Page 237 Main memory Figure 138: Slots of the main memory on bottom system board The notation of the memory channels and DIMM sockets correspond to the silk print on system board. – The two system boards are equipped with 48 memory DIMM sockets R3 (12 sockets per CPU).
  • Page 238 Main memory – The system has to be equipped with at least one memory module per CPU. – Supported capacities: 8 GB, 16 GB, 32 GB, 64 GB, 128 GB and 256 GB – Supports RDIMM w/ ECC, LRDIMM, 3DS-LRDIMM and Optane PMem modules –...

  • Page 239: Memory Population Conditions

    Main memory For system relevant information, see the hardware configurator of your server available online at the following address: https://ts.fujitsu.com/products/standard_servers/index.htm For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/ 10.2.2 Memory population conditions – Non-ECC DIMMs are not supported on this platform. – All DIMMs must be either all DDR4 DIMMs or DDR4 and Optane PMem modules.

  • Page 240: Modes Of Operation

    Main memory DIMM Types RDIMM LRDIMM 3DS RDIMM Optane PMem module RDIMM allowed not allowed not allowed allowed LRDIMM not allowed allowed not allowed allowed 3DS RDIMM not allowed not allowed allowed allowed Optane allowed allowed allowed not allowed PMem module Table 3: Mixing of DIMM types within a channel 10.2.3...

  • Page 241: Ddr4 Dimm And Optane Pmem Modules

    Main memory Mirroring mode – Mirroring mode requires 4, 6 or 12 memory modules per CPU. – The DIMM population will exactly be identical for the mirrored channels. – As a result of the mirroring, the total physical memory available to the system is half of what is populated.
  • Page 242 Main memory – Rank sparing mode is not supported. The Optane PMem module operation mode can be configured in the BIOS Setup. For more information, see the corresponding BIOS manual. Normal mode App Direct Mode Optane PMem module is installed DDR4 DIMM is installed The following DDR4 DIMMs are supported: ●...

  • Page 243: Installing Memory Modules

    Main memory App Direct Mode Optane PMem module is installed DDR4 DIMM is installed The following DDR4 DIMMs are supported: ● RDIMM 2R 32 GB ● RDIMM 2R 64 GB ● RDIMM 3DS 128 GB ● RDIMM 4R 64 GB ●...
  • Page 244 Main memory CAUTION ▶ Use only released configurations to ensure a faultless operation of the system. ▶ Before changing the memory configuration, verify if the configuration is released. Please contact your sales outlet or our customer service center. For more information on configurations of Optane PMem modules and DDR4 DIMMs, see "Modes of operation"...
  • Page 245 Main memory ▶ "Removing the air duct 1 (top system board)" on page Selecting the memory slot ▶ Choose the memory slot according to the configuration rules, see "Basic information" on page 236. Installing a memory module Figure 140: Opening the securing clips ▶...
  • Page 246 Main memory Figure 142: Correct position of securing clips To improve the contact of the memory module perform the following steps: ▶ Eject the memory module again by pressing out the securing clips at each end of the memory slot. ▶...

  • Page 247: Removing Memory Modules

    Main memory ▶ "Installing a riser module" on page ▶ "Reassembling" on page ▶ "Connecting the power cord" on page ▶ "Switching on the server" on page ▶ If applicable, "Installing the front cover with lock" on page ▶ "Resuming BitLocker functionality" on page 104.
  • Page 248 Main memory Tools: Phillips PH2 / (+) No. 2 screw driver (for cover 2 and cover 3) CAUTION ▶ Use only released configurations to ensure a faultless operation of the system. ▶ Before changing the memory configuration, verify if the configuration is released.
  • Page 249 Main memory Removing a memory module Figure 143: Removing memory modules (A) ▶ Eject the desired memory module by pressing out the securing clips at each end of the memory slot. Figure 144: Removing memory modules (B) ▶ Remove the ejected memory module. ▶...

  • Page 250: Replacing Memory Modules

    Main memory ▶ "Switching on the server" on page ▶ If applicable, "Installing the front cover with lock" on page ▶ "Resuming BitLocker functionality" on page 104. For memory slots for the top system board: ▶ "Installing the air duct 1 (top system board)" on page ▶...
  • Page 251 Main memory CAUTION ▶ Use only released configurations to ensure a faultless operation of the system. ▶ Before changing the memory configuration, verify if the configuration is released. Please contact your sales outlet or our customer service center. Preliminary steps For memory slots on the bottom system board: ▶...
  • Page 252 Main memory Removing the defective memory module ▶ Remove the memory module, see "Removing a memory module" on page 249. Installing the new memory module ▶ Install the memory module, see "Installing a memory module" on page 245. Concluding steps For memory slots on the bottom system board: ▶...

  • Page 253: Handling Memory Dummy Modules

    Main memory 10.6 Handling memory dummy modules If the ATD 40 or ATD45 option is ordered for the server, it is required to install dummy modules in free memory slots. There are different dummy modules available. The variants can be mixed. Removing a dummy module ▶...
  • Page 254 Main memory ▶ Align the notch on the bottom of the module with the crossbar in the slot. ▶ Press down on the dummy module until the securing clips snap into the cutouts at each end of the module. Upgrade and Maintenance Manual RX4770 M6...

  • Page 255: Processor (Cpu)

    Processor (CPU) 11.1 Safety notes CAUTION ▶ Do not install unsupported CPUs. For more information on supported CPUs, see "Basic information" on page 256. ▶ Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. Always discharge static build-up (e.g.

  • Page 256: Basic Information

    Processor (CPU) 11.2 Basic information Figure 147: CPU3 and CPU4 on top system board Upgrade and Maintenance Manual RX4770 M6...
  • Page 257 Processor (CPU) Figure 148: CPU1 and CPU2 on bottom system board Supported CPUs – Two or four Intel® Xeon® Cooper Lake-6 CPUs (Intel® Xeon® Platinum, Gold) – Four CPU sockets P + LGA 4189 – Supported CPUs up to 250 W RX4770 M6 Upgrade and Maintenance Manual...

  • Page 258: Upgrading To 4 Cpu Configuration

    – Mixing CPUs with different power class is not supported, e.g. mixing 135- watt and 95-watt. – Mixing CPUs of different stepping is not supported. For system relevant information, see the hardware configurator of your server available online at the following address: https://ts.fujitsu.com/products/standard_servers/index.htm For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/ 11.3 Upgrading to 4 CPU configuration...
  • Page 259 Processor (CPU) CAUTION CPUs are extremely sensitive to electrostatic discharge and therefore must always be handled with care. ▶ After a CPU has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface. ▶...
  • Page 260 Processor (CPU) Removing the CPU socket cover Figure 149: Removing the CPU socket cover ▶ Remove the CPU socket cover and save it for future use. Installing the CPU CAUTION When replacing a system board ▶ Use a magnifying glass (recommended) to inspect the socket spring contacts for damages from different angles.
  • Page 261 Processor (CPU) Figure 150: CPU in packaging ▶ Remain the CPU in the packaging. Figure 151: Installing the CPU frame on the CPU ▶ Click the CPU frame into the CPU. Ensure that the triangle marks on CPU and on CPU frame are on the same edge (see circles). ▶...
  • Page 262 Processor (CPU) Installing the heat sink Figure 152: Removing the heat sink from the protective cover ▶ If applicable, remove the heat sink from the protective cover. ▶ If using a heat sink again, clean residual thermal paste from the heat sink surface using a lint-free cloth.
  • Page 263 Processor (CPU) Figure 153: Installing the heat sink on the CPU frame (A) ▶ Ensure that the triangle marks on the heat sink and on CPU frame are on the same edge (see circles). RX4770 M6 Upgrade and Maintenance Manual...
  • Page 264 Processor (CPU) Figure 154: Installing the heat sink on the CPU frame (B) ▶ Place the heat sink onto the CPU frame. Upgrade and Maintenance Manual RX4770 M6...
  • Page 265 Processor (CPU) Figure 155: Installing the heat sink (A) ▶ Push the four latches inward. ▶ Carefully place the heat sink onto the CPU socket. Take care of the air flow direction. RX4770 M6 Upgrade and Maintenance Manual...
  • Page 266 Processor (CPU) Figure 156: Installing the heat sink (B) ▶ Push the four latches outward. Upgrade and Maintenance Manual RX4770 M6...
  • Page 267 Processor (CPU) Figure 157: Installing the heat sink (C) ▶ Fasten the four captive screws in the sequence printed on the heat sink (1 to 4) by proceeding as follows: Torque: 0.9 - 1.0 Nm ▶ First, fasten the captive screws 1 and 2 completely. ▶...
  • Page 268 Processor (CPU) Note when tightening the screws of the CPU heat sink: ▶ As shown in the figure below, tighten the screws while checking the screw tip until it is visible through the screw hole. ▶ When you reach the above position, hold the screw driver with two fingers and tighten the screw firmly.

  • Page 269: Replacing A Cpu Or Heat Sink

    Processor (CPU) ▶ "Switching on the server" on page When the system is powered on after a CPU has been replaced or upgraded, the Global Error indicator will start flashing with the message CPU has been changed. This only indicates that the CPU configuration has been altered. There is no technical problem.
  • Page 270 Processor (CPU) Tools: – Phillips PH2 / (+) No. 2 screw driver (for cover 2) – Torx 30 screw driver (for CPU heatsink) CAUTION CPUs are extremely sensitive to electrostatic discharge and therefore must always be handled with care. ▶ After a CPU has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface.
  • Page 271 Processor (CPU) ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page ▶ "Removing the air duct 1 (top system board)" on page Removing the heat sink Figure 158: Removing the heat sink (A) RX4770 M6 Upgrade and Maintenance Manual...
  • Page 272 Processor (CPU) ▶ Loosen the captive screws (circles) following the sequence described below and using a Torx screw driver: CAUTION ▶ Please do not use an electric screwdriver. There is a possibility the washer on the heat sink mounting screw may be damaged.
  • Page 273 Processor (CPU) ▶ Push the four latches inward. ▶ Lift the heat sink together with the CPU frame out of the chassis. CAUTION ▶ Pay special attention not to damage any system board components surrounding the CPU socket. Removing the CPU Figure 160: Removing the CPU ▶...
  • Page 274 Processor (CPU) Applying the thermal paste to the heat sink surface For Japan, the service engineer must follow the instruction provided separately. If the CPU upgrade or replacement kit contains a new heat sink, a thin layer of thermal compound has already been pre-applied to its lower surface.
  • Page 275 Processor (CPU) Figure 162: Applying the thermal paste ▶ Apply a small point-shaped amount of thermal paste (1.0 gram, see description above) to the center of the heat sink lower surface as shown. CAUTION ▶ Do not mix different types of thermal paste. Installing the CPU and heat sink ▶...
  • Page 276 Processor (CPU) ▶ "Installing the air duct 1 (top system board)" on page ▶ "Installing a riser module" on page For CPU 3 and 4 (top system board): ▶ "Installing the air duct 1 (top system board)" on page Further concluding steps for both installation steps: ▶...

  • Page 277: Liquid Cooling (Lc)

    Liquid cooling (LC) 12.1 Safety notes CAUTION ▶ Do not install unsupported CPUs. For more information on supported CPUs, see "Basic information" on page 277. ▶ Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. Always discharge static build-up (e.g.
  • Page 278 Liquid cooling (LC) OOB_E VROC PWR4 CPU 2 DIMM 1J CPU 2 DIMM 2J CPU 2 DIMM 1H CPU 2 DIMM 2H CPU 2 DIMM 1G FAN4 CPU 2 DIMM 2G HDD LED 3 PWR3 USB3 Internal CPU 2 USB 3.0 Slot 9 (CPU2) GPU PWR2 Slot 8 (CPU2)
  • Page 279 Liquid cooling (LC) CPU 3 DIMM 1Q CPU 3 DIMM 2Q CPU 3 DIMM 1P CPU 3 DIMM 2P CPU 3 DIMM 1N Slimline CN1 CPU 3 DIMM 2N Slimline CN2 CPU 3 CPU 3 DIMM 2R CPU 3 DIMM 1R CPU 3 DIMM 2S CPU 3 DIMM 1S CPU 3 DIMM 2T...
  • Page 280 – Supported CPUs up to 250 W – All CPUs must be of the same type For system relevant information, see the hardware configurator of your server available online at the following address: https://ts.fujitsu.com/products/standard_servers/index.htm For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/ Parts of the LC kit...

  • Page 281: Replacing The Cpu Or Lc Kit

    Liquid cooling (LC) Small parts of the LC kit Figure 166: Small parts of the LC kit 2x tube holder marking rings (red and blue) 2x screws for cable clip (white) 2x cable clips (orange) 6x screws 2x cable clip (white) 12.3 Replacing the CPU or LC kit Field Replaceable Unit...
  • Page 282 Liquid cooling (LC) Preliminary steps For CPU3 and CPU4 on the top system board: ▶ "Locating the defective server" on page ▶ "Suspending BitLocker functionality" on page ▶ If applicable, "Removing the front cover with lock" on page ▶ "Shutting down the server" on page ▶...
  • Page 283 Liquid cooling (LC) Removing the LC kit Figure 167: Disconnecting the power cables of the pumps - example bottom system board connector "LC1" ▶ Disconnect the power cables from the bottom system board, see Figure 163 Connectors of the LC on the bottom system board, and from the top system board, see "Connectors of the LC on the top system board"...
  • Page 284 Liquid cooling (LC) ▶ Remove the orange protective caps from the tube connectors. ▶ Remove the six screws from the chassis rear (see rectangle). Figure 169: Removing the tube connectors from the chassis ▶ Pull the tube connectors out of the recesses of the chassis. Upgrade and Maintenance Manual RX4770 M6...
  • Page 285 Liquid cooling (LC) Figure 170: Loosen the captive screws of the LC kit - example bottom system board ▶ Loosen the four captive screws for CPU 1 in a crossover pattern (4 to 1). ▶ Loosen the four captive screws for CPU 2 in a crossover pattern (4 to 1). ▶...
  • Page 286 Liquid cooling (LC) Removing the CPU Figure 171: Removing the heat sink ▶ Remove the heat sink from the CPU frame. ▶ Clean residual thermal paste from the CPU surface and the heat sink surface using a lint-free cloth and store the CPU in a save place. CAUTION CPUs are extremely sensitive to electrostatic discharge and therefore must always be handled with care.
  • Page 287 Liquid cooling (LC) Installing the CPU Figure 172: Installing the CPU in the CPU frame ▶ Click the CPU into the CPU frame. Ensure that the triangle marks on CPU and on CPU frame are on the same edge (see circles). ▶...
  • Page 288 Liquid cooling (LC) Figure 173: Assembling the LC kit (A) ▶ Remove the heat sink from the protective cover. ▶ Place the heat sink onto the CPU frame. ▶ Ensure that the triangle mark on the CPU frame and the LC heat sink are on the same edge (see circle).
  • Page 289 Liquid cooling (LC) Figure 174: Assembling the LC kit (B) ▶ Place the heat sink onto the CPU socket. ▶ Assemble the second CPU and heat sink in the same way. Installing the LC kit Figure 175: Breaking out the recesses ▶...
  • Page 290 Liquid cooling (LC) Figure 176: Marking the recesses ▶ Mark the recesses with the red marking rings and the blue marking rings (see rectangles). Figure 177: Installing the cable clips ▶ Install the two white cable clips (see circles). ▶ Fasten the cable clips with the two screws from the LC kit. Upgrade and Maintenance Manual RX4770 M6...
  • Page 291 Liquid cooling (LC) Figure 178: Installing the LC kit - example: bottom system board ▶ Push the four latches inward. ▶ Carefully place the LC heat sink onto the CPU socket. ▶ Push the four latches outward. ▶ Fasten the four captive screws in the sequence printed on the heat sink (1 to Tool: Torx 30 screw driver Torque: 0.9 - 1.0 Nm ▶...
  • Page 292 Liquid cooling (LC) Figure 179: Inserting the tube connectors - example: bottom system board ▶ Insert the tube connectors in the recesses of the chassis. Upgrade and Maintenance Manual RX4770 M6...
  • Page 293 Liquid cooling (LC) Figure 180: Fastening the tube holders ▶ Position the tube holders (see circles). ▶ Fasten each tube holder with three screws from the LC kit. Torque: 1 Nm ▶ Connect the two power cables of the pumps for CPU1 and CPU2 to the connectors “LC1”...
  • Page 294 Liquid cooling (LC) Figure 181: Fixing the tubes ▶ Fix all tubes in the white cable clips (1). ▶ Fix all tubes with the orange cable clips (2). ▶ Install the orange protective caps on the tube connectors. Upgrade and Maintenance Manual RX4770 M6...
  • Page 295 Liquid cooling (LC) Figure 182: LC kit completely installed - top system board and bottom system board Concluding steps ▶ "Connecting the power cord" on page ▶ "Switching on the server" on page When the system is powered on after a CPU has been replaced or upgraded, the Global Error indicator will start flashing with the message CPU has been changed.
  • Page 296 Liquid cooling (LC) ▶ "Resetting the error status after replacing memory modules or CPU" on page ▶ "Enabling replaced components in the BIOS" on page ▶ "Resuming BitLocker functionality" on page 104. Concluding steps For CPU3 and CPU4 on the top system board: ▶...
  • Page 297 Liquid cooling (LC) ▶ "Resuming BitLocker functionality" on page 104. For CPU1 and CPU2 on the bottom system board: ▶ "Installing the air duct 2 (bottom system board)" on page ▶ "Installing the top system board carrier" on page ▶ "Installing the air duct 1 (top system board)"...
  • Page 298 Liquid cooling (LC) Upgrade and Maintenance Manual RX4770 M6...

  • Page 299: Accessible Drives

    Accessible drives 13.1 Safety notes CAUTION ▶ Before installing an accessible drive, acquaint yourself with the drive's user documentation. ▶ When inserting an accessible drive into the server, ensure not to pinch or strain any connected cables. ▶ When installing an accessible drive, hold it by its sides. Applying force to the top of the casing may cause failures.

  • Page 300: Optical Disk Drive (Odd)

    Accessible drives 13.3 Optical disk drive (ODD) 13.3.1 Positions of the ODD Position of the ODD bay Figure 183: Position of the ODD bay Routing the ODD cable Upgrade and Maintenance Manual RX4770 M6...
  • Page 301 Accessible drives OOB_E VROC PWR4 CPU 2 DIMM 1J CPU 2 DIMM 2J CPU 2 DIMM 1H CPU 2 DIMM 2H CPU 2 DIMM 1G FAN4 Front Panel CPU 2 DIMM 2G HDD LED 3 PWR3 USB3 Internal CPU 2 USB 3.0 Slot 9 (CPU2) GPU PWR2...

  • Page 302: Odd Latch

    Accessible drives 13.3.2 ODD latch Storing the ODD latch Figure 185: Storing the ODD latch The ODD latch is fastened with two screws on the bottom plate of the ODD bay. ▶ Remove the two screws. ▶ Remove the ODD latch from its storing location. 13.3.3 Installing the ODD Upgrade and Repair Unit...
  • Page 303 Accessible drives ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page Removing the ODD dummy cover Figure 186: Removing the ODD dummy cover ▶ Pull the ODD dummy cover out of the bay. CAUTION ▶...
  • Page 304 Accessible drives Figure 187: Installing the ODD latch on the ODD ▶ Fasten the ODD latch with two screws to the rear side of the ODD. Upgrade and Maintenance Manual RX4770 M6...
  • Page 305 Accessible drives Figure 188: Installing the ODD ▶ Push the ODD into the bay (1). ▶ Ensure that the ODD latch engages properly in its position (2). RX4770 M6 Upgrade and Maintenance Manual...
  • Page 306 Accessible drives Figure 189: Connecting the SATA ODD cable to the ODD ▶ Connect the SATA ODD cable to the ODD. The SATA ODD cable is preinstalled. Concluding steps ▶ "Reassembling" on page ▶ "Connecting the power cord" on page ▶...

  • Page 307: Removing The Odd

    Accessible drives 13.3.4 Removing the ODD Field Replaceable Unit Hardware: 5 minutes (FRU) Tools: – Phillips PH1 / (+) No. 1 screw driver (for ODD latch) – Phillips PH2 / (+) No. 2 screw driver (for cover 2) Preliminary steps ▶...
  • Page 308 Accessible drives Removing the ODD Figure 190: Disconnecting the SATA ODD cable from the ODD ▶ Disconnect the SATA ODD cable from the ODD. Upgrade and Maintenance Manual RX4770 M6...
  • Page 309 Accessible drives Figure 191: Removing the ODD ▶ Press the ODD latch in direction of the arrow until it disengages (1). ▶ Pull the ODD out of the bay (2). RX4770 M6 Upgrade and Maintenance Manual...
  • Page 310 Accessible drives Figure 192: Removing the ODD latch from the ODD ▶ Remove the two screws (see circles). ▶ Remove the ODD latch. ▶ If no new ODD will be installed, fasten the ODD latch with two screws to the bottom plate of the ODD bay, see "Storing the ODD latch"...
  • Page 311 Accessible drives Installing the ODD dummy cover Figure 193: Installing the ODD dummy cover ▶ Push the ODD dummy cover inward until it engages at the right side. Concluding steps ▶ "Installing the fan cage" on page ▶ "Reassembling" on page ▶...

  • Page 312: Replacing The Odd

    Accessible drives 13.3.5 Replacing the ODD Field Replaceable Unit Hardware: 10 minutes (FRU) Tools: – Phillips PH1 / (+) No. 1 screw driver (for ODD latch) – Phillips PH2 / (+) No. 2 screw driver (for cover 2) Preliminary steps ▶...
  • Page 313 Accessible drives ▶ If applicable,"Installing the front cover with lock" on page ▶ "Resuming BitLocker functionality" on page 104. RX4770 M6 Upgrade and Maintenance Manual...
  • Page 314 Accessible drives Upgrade and Maintenance Manual RX4770 M6...

  • Page 315: Front Panel

    Front panel 14.1 Safety notes CAUTION ▶ When inserting the COP (Common Operation Panel) into the server, ensure not to pinch or strain any connected cables. ▶ Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. Always discharge static build-up (e.g.

  • Page 316: Common Operation Panel (Cop)

    Front panel 14.3 Common operation panel (COP) 14.3.1 Replacing the COP Field Replaceable Unit Hardware: 35 minutes (FRU) Software: 5 minutes – Phillips PH1 / (+) No. 1 screw driver Tools: – Phillips PH2 / (+) No. 2 screw driver (for cover 2) Note on system information backup/restore The COP contains the Chassis ID EPROM that contains system information like server name and model, housing type, serial number and manufacturing...
  • Page 317 Front panel ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page ▶ "Removing the fan cage" on page ▶ Remove the riser module for PCIe slot 10 and PCIe slot 11, see "Removing a riser module" on page ▶...
  • Page 318 Front panel Figure 195: Removing the COP (B) ▶ Remove the two screws (see circles). Upgrade and Maintenance Manual RX4770 M6...
  • Page 319 Front panel Figure 196: Removing the COP (C) ▶ Remove the COP. ▶ Pull the COP cable out of the opening. RX4770 M6 Upgrade and Maintenance Manual...
  • Page 320 Front panel Installing the COP Figure 197: Installing the COP (A) ▶ Insert the front panel cable into the opening. ▶ Install the COP. Upgrade and Maintenance Manual RX4770 M6...
  • Page 321 Front panel Figure 198: Installing the COP (B) ▶ Install the two screws (see circles). RX4770 M6 Upgrade and Maintenance Manual...
  • Page 322 Front panel Figure 199: Installing the COP (C) ▶ Insert the front panel cable in the connector (1). ▶ Press down the locking bar (2). Concluding steps ▶ "Installing the air duct 2 (bottom system board)" on page ▶ "Installing the top system board carrier" on page ▶...

  • Page 323: Front Vga

    Front panel 14.4 Front VGA 14.4.1 Replacing the front VGA Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: – Phillips PH2 / (+) No. 2 screw driver (for cover 1 and cover 2) – hexagon screw driver 5 mm (for front VGA) Preliminary steps ▶...
  • Page 324 Front panel Removing the front VGA Figure 200: Removing the front VGA ▶ Remove the two screws (see circles). ▶ Pull the front VGA cable out of the opening from the inner side. Figure 201: Installing the front VGA cable ▶...
  • Page 325 Front panel Installing the front VGA Figure 202: Installing the front VGA ▶ Insert the front VGA cable from the server inside through the opening. ▶ Fasten the front VGA connector with the two screws (see circles). Figure 203: Installing the front VGA cable ▶...
  • Page 326 Front panel Concluding steps ▶ "Installing the top system board carrier" on page ▶ "Installing the air duct 1 (top system board)" on page ▶ "Installing the fan cage" on page ▶ Install the two riser modules, see "Installing a riser module" on page ▶...

  • Page 327: System Board And Components

    System board and components 15.1 Safety notes CAUTION ▶ Devices and components inside the server remain hot after shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options. ▶ Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity.

  • Page 328: Cmos Battery

    System board and components ● iRMC microSD card The iRMC microSD card is necessary for using the embedded Lifecycle Management (eLCM) functionality of the iRMC. ● M.2 SSD The system board offers two M.2 slots (Key M) with support 80 mm and 110 mm long M.2 SSDs.
  • Page 329 System board and components CAUTION ▶ The CMOS battery must be replaced with an identical battery or with a battery type recommended by the manufacturer. ▶ Keep lithium batteries away from children. ▶ Do not throw batteries into the trash can. Lithium batteries must be disposed of in accordance with local regulations concerning special waste.
  • Page 330 System board and components ▶ Press the locking spring into direction of the arrow (1), so that the CMOS battery jumps out of its socket. ▶ Remove the CMOS battery (2). CAUTION Sharp tools such as screw drivers might damage system board components in case of slipping.

  • Page 331: Trusted Platform Module (Tpm)

    System board and components 15.4 Trusted Platform Module (TPM) 15.4.1 TPM kit Figure 205: TPM installation kit Special screw for TPM TPM spacer TPM bit insert for TPM special screw RX4770 M6 Upgrade and Maintenance Manual...

  • Page 332: Position Of The Tpm

    System board and components 15.4.2 Position of the TPM OOB_E VROC PWR4 CPU 2 DIMM 1J CPU 2 DIMM 2J CPU 2 DIMM 1H CPU 2 DIMM 2H CPU 2 DIMM 1G FAN4 Front Panel CPU 2 DIMM 2G HDD LED 3 PWR3 USB3 Internal...
  • Page 333 System board and components Preliminary steps ▶ "Suspending BitLocker functionality" on page ▶ If applicable, "Removing the front cover with lock" on page ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page ▶...
  • Page 334 System board and components Figure 208: Inserting the TPM spacer on the system board ▶ Insert the TPM spacer into the hole on the system board. Figure 209: TPM bit insert ▶ Attach the TPM bit insert or TPM module fixing tool (for Japan) to a bit screw driver.
  • Page 335 System board and components Figure 210: Installing the TPM ▶ Connect the TPM to the system board (1). ▶ Fasten the TPM with the special screw for the TPM using the TPM bit insert or TPM module fixing tool (Japan) (2). CAUTION ▶...

  • Page 336: Removing The Tpm

    System board and components Enabling the TPM in the system board BIOS ▶ Switch on or restart your server. ▶ As soon as the startup screen appears, press the [F2] function key to enter the BIOS setup menu. ▶ Select the Configuration menu. ▶...
  • Page 337 System board and components ▶ Before removing the TPM board, remove the BitLocker protection and decrypt the volume, see "Removing BitLocker protection and decrypting the volume" on page 338. ▶ Disable the TPM in the system board BIOS, see "Disabling the TPM in the system board BIOS"...
  • Page 338 For more information on how to disable BitLocker drive encryption, see the Microsoft Knowledge Base. See the Fujitsu web pages for more details. Disabling the TPM in the system board BIOS ▶...
  • Page 339 System board and components Removing the TPM ▶ Lay the bottom system board on a soft, antistatic surface with its component side facing down. Figure 211: Removing the TPM screw ▶ Locate the slotted lower end of the TPM screw (1). ▶...
  • Page 340 System board and components Figure 212: Removing the TPM spacer ▶ Using a flat nose pliers, press together the hooks on the TPM spacer (1, see close-up) and remove it from the system board (2). If the TPM is to be replaced, the TPM spacer may remain on the system board.

  • Page 341: Replacing The Tpm

    System board and components ▶ "Installing the top system board carrier" on page ▶ "Installing the air duct 1 (top system board)" on page ▶ "Installing the fan cage" on page ▶ Install all riser modules, see "Installing a riser module" on page ▶...
  • Page 342 System board and components Tools: Removing the top covers: – Phillips PH2 / (+) No. 2 screw driver Removing the bottom system board: – Phillips PH2 / (+) No. 2 screw driver Replacing the TPM: – Bit screw driver – TPM bit insert –...
  • Page 343 System board and components ▶ "Removing the air duct 1 (top system board)" on page ▶ "Removing the top system board carrier" on page ▶ "Removing the air duct 2 (bottom system board)" on page ▶ "Removing the OCP air duct" on page ▶...
  • Page 344 System board and components ▶ Install the power distribution board, see "Installing the new power distribution board" on page 132. ▶ Connect the front panel cable from the bottom system board, see "Installing the COP" on page 320. ▶ If applicable, install the expansion cards from slot 3 to slot 9, see "Installing the expansion card"...

  • Page 345: Irmc Microsd Card

    System board and components 15.5 iRMC microSD card 15.5.1 Note for embedded Lifecycle Management (eLCM) The iRMC microSD card is necessary for using the embedded Lifecycle Management (eLCM) functionality of the iRMC. It requires a valid eLCM license key from user purchase order and activated through the iRMC web interface.
  • Page 346 System board and components Installing the iRMC microSD card Figure 213: iRMC microSD card Figure 214: Installing the iRMC microSD card ▶ With the label facing up, insert the iRMC microSD card into the microSD card slot (1) until it locks in place (2). The onboard position of the microSD card slot can be found in "System board"...

  • Page 347: Removing The Irmc Microsd Card

    System board and components ▶ Install the riser modules, see "Installing a riser module" on page ▶ "Reassembling" on page ▶ "Connecting the power cord" on page ▶ "Switching on the server" on page ▶ If applicable, "Installing the front cover with lock" on page 15.5.3 Removing the iRMC microSD card Upgrade and Repair Unit...
  • Page 348 System board and components Removing the iRMC microSD card Figure 215: Removing the iRMC microSD card ▶ To eject the iRMC microSD card, gently push it in and then let go (1). ▶ Pull the iRMC microSD card straight out of its slot (2). CAUTION The iRMC microSD card contains customer information.

  • Page 349: Replacing The Irmc Microsd Card

    System board and components ▶ If applicable, "Installing the front cover with lock" on page 15.5.4 Replacing the iRMC microSD card Upgrade and Repair Unit Hardware: 30 minutes (URU) ● Phillips PH2 / (+) No. 2 screw driver (for cover 2) Tools: ●...

  • Page 350: M.2 Ssd

    System board and components Replacing the iRMC microSD card ▶ Remove the defective iRMC microSD card, see "Removing the iRMC microSD card" on page 348. CAUTION The iRMC microSD card contains customer information. ▶ After removing the iRMC microSD card, hand the card over to the customer.
  • Page 351 System board and components SSD is offered. This SSD can be configured as a boot device or data storage device. Figure 216: Example M.2 SSD RX4770 M6 Upgrade and Maintenance Manual...

  • Page 352: Installing An M.2 Ssd

    System board and components OOB_E VROC PWR4 CPU 2 DIMM 1J CPU 2 DIMM 2J CPU 2 DIMM 1H CPU 2 DIMM 2H CPU 2 DIMM 1G FAN4 Front Panel CPU 2 DIMM 2G HDD LED 3 PWR3 USB3 Internal CPU 2 USB 3.0 Slot 9 (CPU2)
  • Page 353 System board and components ▶ "Getting access to the component" on page ▶ Remove the riser modules, see "Removing a riser module" on page ▶ "Removing the fan cage" on page ▶ "Removing the air duct" on page ▶ "Removing the top system board carrier" on page ▶...
  • Page 354 System board and components ▶ If applicable, move the M.2 SSD latch to a fitting position: ▶ Turn the M.2 SSD latch for 90 degrees (1). ▶ Remove the M.2 SSD latch (2). ▶ Install the M.2 SSD latch in the right position depending on the length of the M.2 SSD (3).
  • Page 355 System board and components Figure 219: Installing the M.2 SSD (B) ▶ Push down the M.2 SSD until the M.2 SDD latch locks in (see circle). Concluding steps ▶ "Installing the OCP air duct" on page ▶ "Installing the top system board carrier" on page ▶...

  • Page 356: Removing An M.2 Ssd

    For Japan In order to setup the ESXi, see the corresponding version of the "VMware vSphere Software Description" from the following URL and reinstall ESXi to the M.2 SSD. https://jp.fujitsu.com/platform/server/primergy/software/vmware/manual/ 15.6.3 Removing an M.2 SSD Upgrade and Repair Unit Hardware: 30 minutes...
  • Page 357 System board and components Preliminary steps ▶ If applicable, "Removing the front cover with lock" on page ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page ▶ Remove the riser modules, see "Removing a riser module"...
  • Page 358 System board and components Figure 221: Removing the M.2 SSD (B) ▶ Take the M.2 SSD out of its slot at a slight angle. ▶ If applicable, remove the second M.2 SSD in the same way. Concluding steps ▶ "Installing the OCP air duct" on page ▶...

  • Page 359: Replacing An M.2 Ssd

    System board and components 15.6.4 Replacing an M.2 SSD Upgrade and Repair Unit Hardware: 30 minutes (URU) Software: 15 minutes Tools: Phillips PH2 / (+) No. 2 screw driver (for cover 2) If maintenance work involving parts replacement and expansion is performed in an environment where Windows Server is installed, reauthentication of Windows Server may be necessary.
  • Page 360 System board and components Concluding steps ▶ "Installing the OCP air duct" on page ▶ "Installing the top system board carrier" on page ▶ "Installing the air duct 1 (top system board)" on page ▶ "Installing the fan cage" on page ▶...

  • Page 361: Dual Microsd 64Gb Enterprise

    System board and components 15.7 Dual microSD 64GB Enterprise 15.7.1 Position of the Dual microSD 64GB Enterprise OOB_E VROC PWR4 CPU 2 DIMM 1J CPU 2 DIMM 2J CPU 2 DIMM 1H CPU 2 DIMM 2H CPU 2 DIMM 1G FAN4 Front Panel CPU 2 DIMM 2G...
  • Page 362 System board and components Tools: Phillips PH2 / (+) No. 2 screw driver (for cover 2) Preliminary steps ▶ If applicable,"Removing the front cover with lock" on page ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶...
  • Page 363 System board and components Figure 224: Installing the microSD card ▶ Install the microSD card on the top side (1) or on the bottom side (2) or in both sides in the corresponding slot. For the installation of the microSD card, "Replacing the microSD card"...
  • Page 364 System board and components Concluding steps ▶ Install the riser module for PCIe slot 10 and PCIe slot 11, see "Installing a riser module" on page ▶ "Reassembling" on page ▶ "Connecting the power cord" on page ▶ "Switching on the server" on page ▶...

  • Page 365: Removing The Dual Microsd 64Gb Enterprise

    In order to setup the ESXi, see the corresponding version of the "VMware vSphere Software Description" from the following URL and reinstall ESXi to the Dual microSD 64GB Enterprise. https://jp.fujitsu.com/platform/server/primergy/software/vmware/manual/ 15.7.3 Removing the Dual microSD 64GB Enterprise Upgrade and Repair Unit...
  • Page 366 System board and components Removing the Dual microSD 64GB Enterprise Figure 226: Removing the Dual microSD 64GB Enterprise ▶ Disconnect the cable from the connector "ROC" on the system board (1). ▶ Pull the Dual microSD 64GB Enterprise out of its connector (2). Concluding steps ▶...

  • Page 367: Replacing The Dual Microsd 64Gb Enterprise

    System board and components 15.7.4 Replacing the Dual microSD 64GB Enterprise Upgrade and Repair Unit Hardware: 5 minutes (URU) Software: 15 minutes Tools: Phillips PH2 / (+) No. 2 screw driver (for cover 2) Preliminary steps ▶ "Locating the defective server" on page ▶...
  • Page 368 System board and components Replacing the Dual microSD 64GB Enterprise ▶ Remove the defective Dual microSD 64GB Enterprise, see "Removing the Dual microSD 64GB Enterprise" on page 366. ▶ Remove both microSD cards from the defective Dual microSD 64GB Enterprise. Proceed as described in the following: Figure 227: Removing the microSD card ▶...

  • Page 369: Replacing The Microsd Card

    System board and components ▶ Install the new Dual microSD 64GB Enterprise, see "Installing the Dual microSD 64GB Enterprise" on page 362. Concluding steps ▶ Install the riser module for PCIe slot 10 and PCIe slot 11, see "Installing a riser module"...
  • Page 370 System board and components Replacing the microSD card ▶ Remove the Dual microSD 64GB Enterprise, see "Removing the Dual microSD 64GB Enterprise" on page 365. ▶ Remove the defective microSD card from the Dual microSD 64GB Enterprise. Proceed as described in the following: ▶...

  • Page 371: Upi Cables

    System board and components 15.8 UPI cables 15.8.1 Replacing the UPI cables Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: ● Phillips PH2 / (+) No. 2 screw driver (for cover 2) Preliminary steps ▶ "Locating the defective component" on page ▶...
  • Page 372 System board and components ▶ Disconnect the defective UPI cable from the top system board. Hold the UPI cable by the blue latch. Figure 230: UPI cables on the bottom system board ▶ Disconnect the defective UPI cable from the bottom system board. Hold the UPI cable by the blue latch.

  • Page 373: System Board

    System board and components Concluding steps ▶ Install the two riser modules, see "Installing a riser module" on page ▶ "Reassembling" on page ▶ "Connecting the power cord" on page ▶ "Switching on the server" on page ▶ If applicable, "Installing the front cover with lock"...
  • Page 374 System board and components ▶ Remove all riser modules, see "Removing a riser module" on page ▶ "Removing the air duct 1" on page ▶ Remove all memory modules, see "Removing a memory module" on page 249. Before removing the memory modules, take a note on the installation slot number for each memory module.
  • Page 375 System board and components Removing the defective top system board Figure 231: Removing the defective top system board ▶ Remove the nine screws (see circles). ▶ Use both hands to lift the top system board carefully out of the top system board carrier.
  • Page 376 System board and components Installing the new top system board Figure 232: Installing the new top system board ▶ Hold the top system board by the green touch points (orange circles). ▶ Lower the system board carefully into the top system board holder. ▶...
  • Page 377 System board and components ▶ Install the heat sink with the CPU from the defective top system board, see "Installing the CPU and heat sink" on page 275. Concluding steps ▶ Install all memory modules, see "Installing memory modules" on page 243.

  • Page 378: Replacing The Bottom System Board

    System board and components When the system is powered on after a CPU has been replaced or upgraded, the Global Error indicator will start flashing with the message CPU has been changed. This only indicates that the CPU configuration has been altered. There is no technical problem.
  • Page 379 System board and components Tools: Replacing the system board: – Phillips PH2 / (+) No. 2 screw driver – Torx 30 screw driver – Magnifying glass for inspecting CPU socket springs (recommended) Replacing the TPM: – Bit screw driver – flat nose pliers –...
  • Page 380 System board and components Note on system information backup/restore The common operation panel contains the Chassis ID EPROM that contains system information like server name and model, housing type, serial number and manufacturing data. To avoid the loss of non-default settings when replacing the system board, a backup copy of important system configuration data is automatically stored from the system board NVRAM to the Chassis ID EPROM.
  • Page 381 System board and components ▶ "Removing the air duct 1 (top system board)" on page ▶ "Removing the top system board carrier" on page ▶ "Removing the air duct 2 (bottom system board)" on page ▶ "Removing the OCP air duct" on page ▶...
  • Page 382 System board and components Figure 233: Removing screws of the bottom system board ▶ Remove the 15 screws (see circles). ▶ Use both hands to lift the system board out of the chassis in a slight angle. Thereby you pull the connectors out of the I/O panel. CAUTION ▶...
  • Page 383 System board and components ▶ Remove the TPM, see "Removing the TPM" on page 336. Installing the new bottom system board ▶ Check the settings on the new system board, see "Onboard settings" on page 416. ▶ Install the bottom system board by holding it at a slight angle. Push the connectors into the I/O panel.
  • Page 384 System board and components ▶ Connect all cables to the system board: – COP cable (front panel cable) – Power cable for HDD backplane – SATA cable for ODD –SATA power cable for ODD – Front VGA cable – OOB cable For the cable plan, see "Appendix A"...
  • Page 385 System board and components ▶ "Installing the air duct 2" on page ▶ "Installing the top system board carrier" on page ▶ "Installing the air duct 1 (top system board)" on page ▶ "Installing the fan cage" on page ▶ Install all riser modules, see "Installing a riser module"...
  • Page 386 System board and components ▶ "Resuming BitLocker functionality" on page 104. Upgrade and Maintenance Manual RX4770 M6...

  • Page 387: Mechanical Overview

    Appendix A 16.1 Mechanical overview 16.1.1 Server front 16.1.1.1 2.5-inch HDD/SSD configuration Figure 234: Server front with 8x 2.5-inch HDDs/SSDs or 8x 2.5-inch PCIe SSDs ID card Common operation panel 2.5-inch HDD/SSDs/PCIe SSDs (8x) Front VGA The ODD (2) is an option. RX4770 M6 Upgrade and Maintenance Manual...
  • Page 388 Appendix A Figure 235: Server front with 16x 2.5-inch HDDs/SSDs or 16x 2.5-inch PCIe SSDs ID card Common operation panel 2.5-inch HDD/SSDs/PCIe SSDs (16x) Front VGA The ODD (2) is an option. Figure 236: Server front with 24x 2.5-inch HDDs/SSDs or 24x 2.5-inch PCIe SSDs ID card Common operation panel 2.5-inch HDD/SSDs/PCIe SSDs (24x)

  • Page 389: Server Rear

    Appendix A 16.1.2 Server rear 16.1.2.1 Server rear with air cooling Figure 237: Server rear with air cooling Up to two PSUs / dummy cover Management LAN PCIe slot 10 and PCIe slot 11 / riser Serial connector module USB 3.0 (2x) PCIe slot 1 and PCIe slot 2 / riser module PCIe slot 3 - PCIe slot 9...

  • Page 390: Server Rear With Liquid Cooling

    Appendix A 16.1.2.2 Server rear with liquid cooling Figure 238: Server rear with liquid cooling Up to two PSUs / dummy cover USB 3.0 (2x) PCIe slot 10 and PCIe slot 11 / riser Management LAN module Serial connector Liquid cooling - water inlet - top system board PCIe slot 3 - PCIe slot 9 Liquid cooling - water inlet - bottom...

  • Page 391: Server Interior

    Appendix A 16.1.3 Server interior 16.1.3.1 Servers with air cooling Figure 239: Server interior (top system board) ODD / dummy cover Riser module slot 1 / slot 2 Fan modules Riser module slot 10 / slot 11 Main memory Common operation panel CPUs (2x) The ODD (1), the main memory (3) and the two CPUs (4) are options.
  • Page 392 Appendix A Figure 240: Server interior (bottom system board) PCIe slots Up to two PSUs / dummy cover M.2 SSDs (2x) Main memory Location for OCP module CPUs (2x) Up to 24 SAS/SATA HDDs or 24 PCIe SSDs The TPM (6), the two M.2 SSDs (7) and the OCP module (8) are options. Upgrade and Maintenance Manual RX4770 M6...

  • Page 393: Servers With Liquid Cooling (Lc)

    Appendix A 16.1.3.2 Servers with liquid cooling (LC) Figure 241: Server interior with LC (top system board) ODD / dummy cover Riser module slot 1 / slot 2 Fan modules Riser module slot 10 / slot 11 Main memory Common operation panel CPUs (2x) The ODD (1), the main memory (3) and the two CPUs (4) are options.
  • Page 394 Appendix A Figure 242: Server interior with LC (bottom system board) PCIe slots Up to two PSUs / dummy cover M.2 SSDs (2x) Main memory Location for OCP module CPUs (2x) Up to 24 SAS/SATA HDDs or 24 PCIe SSDs The TPM (6) and the two M.2 SSDs (7) are options.

  • Page 395: Connectors And Indicators

    Appendix A 16.2 Connectors and indicators 16.2.1 System board 16.2.1.1 Bottom system board D3892-A100 Onboard connectors OOB_E VROC PWR4 CPU 2 DIMM 1J CPU 2 DIMM 2J CPU 2 DIMM 1H CPU 2 DIMM 2H CPU 2 DIMM 1G FAN4 CPU 2 DIMM 2G Front Panel PWR3...
  • Page 396 Appendix A Pos. Print Description Connector for PDB signal cable GPU PWR2 Power connector for GPU 2 Connector for LC pump for CPU 2 FRONT PANEL Connector for COP VROC OOB_E OOB (Out Of Band) connector for expander switch board PWR4 Power connector 4 FAN 4_SYS...
  • Page 397 Appendix A Onboard indicators and controls OOB_E VROC PWR4 CPU 2 DIMM 1J CPU 2 DIMM 2J CPU 2 DIMM 1H CPU 2 DIMM 2H CPU 2 DIMM 1G FAN4 CPU 2 DIMM 2G HDD LED 3 PWR3 USB3 Internal CPU 2 USB 3.0 Slot 9 (CPU2)
  • Page 398 Appendix A Indicator Status Description The server has been highlighted using ServerView Operations Manager, iRMC blue on web interface or the ID button on the front panel for easy identification. Identification The server has been highlighted for easy flashing blue identification using the iRMC (AVR) with disabled local VGA output.
  • Page 399 Appendix A Indicator Status Description H - Memory memory module running orange on memory module failure I - iRMC iRMC S5 inactive flashing green iRMC S5 okay K - System fan off system fan running orange on system fan failure L - Battery orange on Battery faulty...

  • Page 400: Top System Board D3892-B100

    Appendix A 16.2.1.2 Top system board D3892-B100 Onboard connectors CPU 3 DIMM 1Q CPU 3 DIMM 2Q CPU 3 DIMM 1P CPU 3 DIMM 2P CPU 3 DIMM 1N Slimline CN1 CPU 3 DIMM 2N Slimline CN2 CPU 3 CPU 3 DIMM 2R CPU 3 DIMM 1R CPU 3 DIMM 2S CPU 3 DIMM 1S...
  • Page 401 Appendix A Pos. Print Description Connector for Slimline-SAS to PCIe Connector for Slimline-SAS to PCIe Connector for LC pump for CPU 3 Connector for LC pump for CPU 4 Connector for Slimline-SAS to PCIe Connector for Slimline-SAS to PCIe RX4770 M6 Upgrade and Maintenance Manual...
  • Page 402 Appendix A Onboard indicators CPU 3 DIMM 1Q CPU 3 DIMM 2Q CPU 3 DIMM 1P CPU 3 DIMM 2P CPU 3 DIMM 1N Slimline CN1 CPU 3 DIMM 2N Slimline CN2 CPU 3 CPU 3 DIMM 2R CPU 3 DIMM 1R CPU 3 DIMM 2S CPU 3 DIMM 1S CPU 3 DIMM 2T...

  • Page 403: Server Front

    Appendix A If the server has been powered off (power plugs must be disconnected) it is possible to indicate the faulty component by pressing the indicate CSS button. The LEDs have the following meaning: Indicator Status Description Controller okay F - Controller Controller failure (PCI card installed on riser orange on card)

  • Page 404: Indicators On The Cop

    Appendix A 16.2.2.2 Indicators on the COP Figure 248: Indicators on the COP ID indicator CSS indicator Power-on indicator / AC connected Global Error indicator indicator HDD/SSD activity indicator ID indicator (1) See also "iRMC-related status signals" on page 406. Status Description blue on...
  • Page 405 Appendix A Power-on indicator / AC connected indicator (2) Status Description The server is switched off and not connected to the mains. green on The server is switched on. flashing white The iRMC firmware is starting up after the server has been connected to the mains.
  • Page 406 An emergency flash of the iRMC firmware is in progress. For more information about the iRMC flash procedure, see "Basic software procedures" in the "FUJITSU Server PRIMERGY RX4770 M6 Upgrade and Maintenance Manual". HDD prefailure detection Depending on your hardware configuration HDD prefailure detection will be supported.

  • Page 407: Indicator On The Odd

    Appendix A The requirements are: – iRMC S5 Firmware 1.2 or later – supported OOB RAID system 16.2.2.3 Indicator on the ODD ODDs may have an indicator or not. Figure 249: Indicator on the ODD (example) Activity indicator Activity indicator (1) Status Description The ODD is inactive.

  • Page 408: Indicators On Hot-Plug Hdd / Ssd / Pcie Ssd Modules

    Appendix A 16.2.2.4 Indicators on hot-plug HDD / SSD / PCIe SSD modules Figure 250: Indicators on an HDD / SSD / PCIe SSD module Access indicator Error indicator Access indicator (1) Status Description The HDD/SSD is inactive. green on The HDD/SSD being accessed.

  • Page 409: Server Rear

    Appendix A 16.2.3 Server rear 16.2.3.1 Connectors on the server rear Figure 251: Connectors on the server rear Management LAN connector Serial COM connector OCP module Rear VGA connector USB 3.0 connector The management LAN connector (1) is used for iRMC S5 server management. The OCP module (2) is an option (there are different variants).

  • Page 410: Id, Css And Global Error Indicators

    Appendix A Figure 252: Quick connectors for LC Quick connector with blue marking: Quick connector with red marking: water inlet - bottom system board water outlet - bottom system board Quick connector with blue marking: Quick connector with red marking: water inlet - top system board water outlet - top system board 16.2.3.2...
  • Page 411 Appendix A Status Description blue on The server has been highlighted using ServerView Operations Manager, iRMC web interface or the ID button on the front panel for easy identification. flashing blue The server has been highlighted for easy identification using the iRMC (AVR) with disabled local VGA output.
  • Page 412 An emergency flash of the iRMC firmware is in progress. For more information about the iRMC flash procedure, see "Basic software procedures" in the "FUJITSU Server PRIMERGY RX4770 M6 Upgrade and Maintenance Manual". HDD prefailure detection Depending on your hardware configuration HDD prefailure detection will be supported.

  • Page 413: Lan Indicators

    Appendix A 16.2.3.3 LAN indicators Figure 254: LAN indicators LAN link/transfer indicator LAN speed indicator LAN link/transfer indicator (1) Status Description green on A LAN connection has been established. LAN is not connected. flashing green LAN data transfer is in progress. LAN speed indicator (2) Status Description...

  • Page 414: Indicator On Hot-Plug Psu

    Appendix A 16.2.3.4 Indicator on hot-plug PSU Figure 255: Indicator on hot-plug PSU PSU status indicator PSU status indicator (1) Status Description flashing green The server is switched off, but mains voltage is present (standby mode). green on The server is switched on and operating properly. flashing orange An overload has been detected.

  • Page 415: Acoustic Indicators

    Appendix A Fan status indicator (LED on the system board) Status Description lights orange Possible fan failure (rotation speed less than 70% of the original speed) or fan failure. 16.2.5 Acoustic indicators PEI Beep Codes Pre-EFI Initialization (PEI) - memory Initialization (bootblock) # of Description Action...

  • Page 416: Onboard Settings

    Appendix A 16.3 Onboard settings OOB_E VROC PWR4 CPU 2 DIMM 1J CPU 2 DIMM 2J CPU 2 DIMM 1H CPU 2 DIMM 2H CPU 2 DIMM 1G FAN4 Front Panel CPU 2 DIMM 2G HDD LED 3 PWR3 USB3 Internal CPU 2 USB 3.0...

  • Page 417: Minimum Startup Configuration

    Appendix A Jumper Status Description Default BIOS WP BIOS Flash Write Protect enabled 16.4 Minimum startup configuration Field Replaceable Units (FRU) If the server does not start up or other problems occur, it may be necessary to take the system down to its most basic configuration in order to isolate the defective component.
  • Page 418 Appendix A Cable Notes Front panel cable Power cable Table 5: Minimum startup configuration - cables ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶ Take the system down to its minimum startup configuration. ▶...

  • Page 419: Supplied Documents

    17.1 Supplied documents The following documents are available in this appendix: ● "Cable plan for FUJITSU Server PRIMERGY RX4770 M6 Reference Manual" ● "List of Released Adapters incl. Installation sequence and priority" ● "List of all used screws for PRIMERGY Servers - Assembled in Germany and Japan"...
  • Page 420 System Cabling Overview - English Cable Plan for FUJITSU Server PRIMERGY RX4770 M6 System Cabling Overview November 2020...
  • Page 421 Cable Plan Contents Frontpage Contents List of used cables SysBoardConn Basic 8x 2.5"/16x 2.5"/24x 2.5" Basic OOB 8x2.5" Basic OOB 16x2.5" Basic OOB 24x2.5" Power 8x2.5" Power 16x2.5" Power 24x2.5" Power GPU RTX4000 Power GPU RTX6000/RTX8000 Power GPU V100S Data FBU EP5x0i/EP5x0e Data HDD Activity EP5x0i Data HDD Activity CP500i PYR4776R2T / PYR4776RCT Data 8x2.5"...
  • Page 422 Cable Plan List of used cables Fujitsu PN / ODM PN Naming Part of CA05950-2189 / 422C50200003 FRONT VGA CABLE CA05950-2190 / 422C50200004 SATA ODD CABLE CA05950-2191 / 422C50200005 PDB CABLE CA05950-2192 / 422C50200006 UPI SIGNAL CABLE CA05950-2193 / 422C50200007 GPU POWER CABLE Opt.
  • Page 423 Cable Plan SysBoardConn System Board (BTM) System Board (TOP) D3892-A100/C100 D3892-B100 FRONT PANEL (FP_CN1) USB 3 FP VGA PWR ODD UPI 1-4 SATA ODD UPI_ S SATA 0-7 UPI 5-8 PWR 1 PWR 2 PWR 3 PWR 4 OOB_E HDD LED 1 HDD LED 2 HDD LED 3 GPU_PWR 1...
  • Page 424 Cable Plan Basic 8x 2.5"/16x 2.5"/24x 2.5" System Board (BTM) D3892-A100/C100 FRONT PANEL on QRL CA05950-2213 FRONT PANEL (FP_CN1) CONN1 USB 3 FP VGA FRONT VGA CA05950-2189 PWR ODD SATA ODD CA05950-2190 SATA 0-7 PWR 1 PWR 2 PWR 3 System Board (TOP) PWR4 D3892-B100...
  • Page 425 Cable Plan Basic OOB 8x2.5" System Board (BTM) 8x 2.5" HDD Backplane D3892-A100/C100 CA05950-2198 OOB (HSBP_SIG1) OOB (J3) RX4770 M6...
  • Page 426 Cable Plan Basic OOB 16x2.5" System Board (BTM) 8x 2.5" HDD Backplane #1 D3892-A100/C100 CA05950-2199 OOB (J3) 8x 2.5" HDD Backplane #2 OOB_E OOB (J3) CA05950-2197 SAS expander board OOB_E RX4770 M6...
  • Page 427 Cable Plan Basic OOB 24x2.5" System Board (BTM) 24x 2.5" HDD Backplane D3892-A100/C100 OOB (HSBP_SIG1) CA05950-2198 OOB_E (EPD_SIG1) CA05950-2197 Switch Board_24_MIX OOB_E RX4770 M6...
  • Page 428 Cable Plan Power 8x2.5" System Board (BTM) 8x 2.5" HDD Backplane 1 D3892-A100/C100 PWR 1 CA05950-2195 RX4770 M6...
  • Page 429 Cable Plan Power 16x2.5" System Board (BTM) 8x 2.5" HDD Backplane 1 D3892-A100/C100 PWR 1 CA05950-2195 CA05950-2195 PWR 2 8x 2.5" HDD Backplane 2 PWR4 CA05950-2196 SAS expander board PWR4 RX4770 M6...
  • Page 430 Cable Plan Power 24x2.5" System Board (BTM) 24x 2.5" HDD Backplane D3892-A100/C100 PWR 1 CA05950-2195 PWR 1 PWR 2 CA05950-2195 PWR 2 CA05950-2195 PWR 3 PWR 3 RX4770 M6...
  • Page 431 Cable Plan Power GPU RTX4000 System Board (BTM) D3892-A100/C100 Slot 1 or Slot 2 CA05950-2193 PWR (8pins) GPU_PWR1 Slot 10 or Slot 11 GPU_PWR2 CA05950-2193 PWR (8pins) RX4770 M6...
  • Page 432 Cable Plan Power GPU RTX6000/RTX8000 System Board (BTM) D3892-A100/C100 Slot 1 PWR(6pins) PWR(8pins) CA05950-2193 GPU_PWR1 Slot 11 PWR(6pins) GPU_ PWR2 CA05950-2193 PWR(8pins) RX4770 M6...
  • Page 433 Cable Plan Power GPU V100S System Board (BTM) D3892-A100/C100 Slot1 GPU_PWR1 CA05950-2193 CA05950-2244 PWR (8pins) Slot11 GPU_PWR2 CA05950-2193 CA05950-2244 PWR (8pins) RX4770 M6...
  • Page 434 Cable Plan Data FBU EP5x0i/EP5x0e System Board (BTM) D3892-A100/C100 EP5x0i T26139-Y4031-V107 FBU 1 RAID card (boot) Slot 3 EP5x0i T26139-Y4031-V107 FBU 2 Slot 4/8/9 EP5x0e T26139-Y4031-V107 FBU 3 Slot3~9 RX4770 M6...
  • Page 435 Cable Plan Data HDD Activity EP5x0i System Board (BTM) D3892-A100/C100 EP5x0i RAID card (boot) Slot 3 T26139-Y2361-V103 HDD LED 1 EP5x0i Slot 4/5/6 T26139-Y2361-V103 HDD LED 2 EP5x0i Slot 7/8/9 T26139-Y2361-V103 HDD LED 3 RX4770 M6...
  • Page 436 Cable Plan Data HDD Activity CP500i System Board (BTM) D3892-A100/C100 CP500i RAID card (boot) Slot 3 CA05950-2289 HDD LED 1 CP500i Slot 4/5/6 CA05950-2289 HDD LED 2 CP500i Slot 7/8/9 CA05950-2289 HDD LED 3 RX4770 M6...
  • Page 437 Cable Plan PYR4776R2T / PYR4776RCT Data 8x2.5" SATA System Board (BTM) D3892-A100/C100 8x 2.5" HDD Backplane SATA 0-7 CA05950-2187 RX4770 M6...
  • Page 438 Cable Plan PYR4776R2T / PYR4776RCT Data 8x2.5" SAS/SATA System Board (BTM) D3892-A100/C100 8x 2.5" HDD CA05950-2200 Backplane RX4770 M6...
  • Page 439 Cable Plan PYR4776R2T / PYR4776RCT Data 4xSAS/SATA+4xSAS/SATA/ NVMe(Retimer) System Board (BTM) D3892-A100/C100 CN1/3 CN1/3 CA05950-2207 CN2/4 CN2/4 8x 2.5" HDD Backplane 1 CA05950-2200 RX4770 M6...
  • Page 440 Cable Plan PYR4776R2T / PYR4776RCT Data 4xSAS/SATA+4xSAS/SATA/ NVMe(EP5x0i) System Board (BTM) D3892-A100/C100 CA05950-2188 8x 2.5" HDD CA05950-2188 Backplane 1 CA05950-2200 RX4770 M6...
  • Page 441 Cable Plan PYR4776R2T / PYR4776RCT Data 8xSATA/NVMe(OnBoard) 4 CPU necessary System Board (TOP) D3892-B100 CA05950-2202 8x 2.5" HDD Backplane CA05950-2201 System Board (BTM) D3892-A100/C100 CA05950-2187 RX4770 M6...
  • Page 442 Cable Plan PYR4776R2T / PYR4776RCT Data 8xSAS/SATA/NVMe(OnBoard) 4 CPU necessary System Board (TOP) D3892-B100 CA05950-2202 8x 2.5" HDD Backplane CA05950-2201 CA05950-2200 System Board (BTM) D3892-A100/C100 RX4770 M6...
  • Page 443 Cable Plan PYR4776R2T / PYR4776RCT Data 4xSATA+4xSATA/ NVMe(EP5x0i) System Board (BTM) D3892-A100/C100 CA05950-2188 8x 2.5" HDD CA05950-2188 Backplane 1 CA05950-2187 SATA 0-7 RX4770 M6...
  • Page 444 Cable Plan PYR4776R2T / PYR4776RCT Data 8xSATA/NVMe(EP5x0i) System Board (BTM) D3892-A100/C100 CA05950-2188 CA05950-2188 8x 2.5" HDD Backplane 1 CA05950-2188 CA05950-2188 CA05950-2187 SATA 0-7 RX4770 M6...
  • Page 445 Cable Plan PYR4776R2T / PYR4776RCT Data 8xSAS/SATA/NVMe(EP5x0i) System Board (BTM) D3892-A100/C100 CA05950-2188 CA05950-2188 8x 2.5" HDD Backplane 1 CA05950-2188 CA05950-2188 CA05950-2200 RX4770 M6...
  • Page 446 Cable Plan PYR4776RAT / PYR4776RDT Data 16xSAS/SATA System Board (TOP) D3892-B100 8x 2.5" HDD Backplane 1 System Board (BTM) CA05950-2204 D3892-A100/C100 8x 2.5" HDD Backplane 2 CA05950-2203 CA05950-2205 SAS expander board HSBP2_CN5 HSBP1_CN5 RX4770 M6...
  • Page 447 Cable Plan PYR4776RAT / PYR4776RDT Data 8xSAS/SATA+8xSAS/SATA/ NVMe(OnBoard) 4 CPU necessary System Board (TOP) D3892-B100 CA05950-2202 8x 2.5" HDD Backplane 1 CA05950-2201 System Board (BTM) CA05950-2204 D3892-A100/C100 8x 2.5" HDD Backplane 2 CA05950-2203 CA05950-2205 SAS expander board HSBP2_CN5 HSBP1_CN5 RX4770 M6...
  • Page 448 Cable Plan PYR4776RAT / PYR4776RDT Data 4xSAS/SATA+12x SAS/SATA/ NVMe(OnBoard+Retimer) 4 CPU necessary System Board (BTM) D3892-A100/C100 CN1/3 CN1/3 CA05950-2207 CN2/4 CN2/4 8x 2.5" HDD CN1/3 Backplane 1 CA05950-2207 CN2/4 CN1/3 CN2/4 CA05950-2204 SAS expander board HSBP2_CN5 CA05950-2203 HSBP1_CN5 System Board (TOP) D3892-B100 CA05950-2206 CN1/3...
  • Page 449 Cable Plan PYR4776RAT / PYR4776RDT Data 16x SAS/SATA/ NVMe(OnBoard+Retimer) 4 CPU necessary System Board (BTM) D3892-A100/C100 CN1/3 CN1/3 CA05950-2207 CN2/4 CN2/4 8x 2.5" HDD CN1/3 Backplane 1 CA05950-2207 CN2/4 CN1/3 CN2/4 CA05950-2204 SAS expander board HSBP2_CN5 CA05950-2203 HSBP1_CN5 System Board (TOP) D3892-B100 CA05950-2206 CN1/3...
  • Page 450 Cable Plan PYR4776RBT/ PYR4776RET Data 24xSAS/SATA/NVMe 4 CPU necessary System Board (BTM) D3892-A100/C100 Switch Board_24_MIX CA05950-2208 System Board (TOP) D3892-B100 CA05950-2209 CN1/3 CN1/3 CN2/4 CN2/4 CN1/3 CN1/3 CN2/4 CN2/4 CA05950-2209 RX4770 M6...
  • Page 451 Cable Plan Data Dual microSD 64GB Enterprise System Board (BTM) D3892-A100/C100 T26139-Y4018-V8 CON2 Dual microSD 64GB Enterprise CON4 USB 3 RX4770 M6...
  • Page 452 Cable Plan Basic OOB 16x2.5" w/o expander board(Special release) System Board (BTM) 8x 2.5" HDD Backplane #1 D3892-A100/C100 CA05950-2199 OOB (HSBP_SIG1) OOB (J3) 8x 2.5" HDD Backplane #2 OOB (J3) RX4770 M6...
  • Page 453 Cable Plan Power 16x2.5" w/o expander board(Special release) System Board (BTM) 8x 2.5" HDD Backplane 1 D3892-A100/C100 PWR 1 CA05950-2195 CA05950-2195 PWR 2 8x 2.5" HDD Backplane 2 RX4770 M6...
  • Page 454 Cable Plan P4(Special release):Data 16x2.5" SAS/SATA System Board (BTM) D3892-A100/C100 8x 2.5" HDD Backplane 1 CA05950-2200 8x 2.5" HDD CA05950-2200 Backplane 2 RX4770 M6...
  • Page 455 Cable Plan P5(Special release):Data 16x2.5" SAS/SATA System Board (BTM) D3892-A100/C100 8x 2.5" HDD Backplane 1 CA05950-2200 CA05950-2200 8x 2.5" HDD Backplane 2 RX4770 M6...
  • Page 456 Cable Plan P12(Special release):Data 12xSAS/SATA+4xSAS/SATA/ NVMe(OnBoard) System Board (TOP) D3892-B100 CA05950-2202 8x 2.5" HDD Backplane 1 CA05950-2200 System Board (BTM) D3892-A100/C100 8x 2.5" HDD Backplane 2 CA05950-2200 RX4770 M6...
  • Page 457 Cable Plan P13(Special release):Data 12xSAS/SATA+4xSAS/SATA/ NVMe(OnBoard) System Board (TOP) D3892-B100 CA05950-2202 8x 2.5" HDD Backplane 1 CA05950-2200 System Board (BTM) D3892-A100/C100 8x 2.5" HDD CA05950-2200 Backplane 2 RX4770 M6...
  • Page 458 Cable Plan P14(Special release):Data 8xSAS/SATA+8xSAS/SATA/ NVMe(OnBoard) System Board (TOP) D3892-B100 CA05950-2202 8x 2.5" HDD Backplane 1 CA05950-2201 CA05950-2200 System Board (BTM) D3892-A100/C100 8x 2.5" HDD Backplane 2 CA05950-2200 RX4770 M6...
  • Page 459 Cable Plan P15(Special release):Data 8xSAS/SATA+8xSAS/SATA/ NVMe(OnBoard) System Board (TOP) D3892-B100 CA05950-2202 8x 2.5" HDD Backplane 1 CA05950-2201 CA05950-2200 System Board (BTM) D3892-A100/C100 8x 2.5" HDD CA05950-2200 Backplane 2 RX4770 M6...
  • Page 460 Cable Plan P16(Special release):Data 4xSAS/SATA+12xSAS/SATA/ NVMe(OnBoard+Retimer) System Board (BTM) D3892-A100/C100 CN1/3 CA05950-2207 CN1/3 CN2/4 CN2/4 8x 2.5" HDD CN1/3 CA05950-2207 CN1/3 Backplane 1 CN2/4 CN2/4 CA05950-2200 CA05950-2200 System Board (TOP) D3892-B100 CA05950-2206 CN1/3 CN1/3 CN2/4 CN2/4 8x 2.5" HDD Backplane 2 RX4770 M6...
  • Page 461 Cable Plan P17(Special release):Data 4xSAS/SATA+12xSAS/SATA/ NVMe(OnBoard+Retimer) System Board (BTM) D3892-A100/C100 CN1/3 CA05950-2207 CN1/3 CN2/4 CN2/4 8x 2.5" HDD CN1/3 CA05950-2207 CN1/3 Backplane 1 CN2/4 CN2/4 CA05950-2200 CA05950-2200 System Board (TOP) D3892-B100 CA05950-2206 CN1/3 CN1/3 CN2/4 CN2/4 8x 2.5" HDD Backplane 2 RX4770 M6...
  • Page 462 Cable Plan P26(Special release):Data 12xSAS/SATA+4xSAS/SATA/ NVMe(EP5x0i) System Board (BTM) D3892-A100/C100 CA05950-2188 CA05950-2188 8x 2.5" HDD Backplane 1 CA05950-2200 8x 2.5" HDD CA05950-2200 Backplane 2 RX4770 M6...
  • Page 463 Cable Plan P27(Special release):Data 12xSAS/SATA+4xSAS/SATA/ NVMe(EP5x0i) System Board (BTM) D3892-A100/C100 CA05950-2188 CA05950-2188 8x 2.5" HDD Backplane 1 CA05950-2200 CA05950-2200 8x 2.5" HDD Backplane 2 RX4770 M6...
  • Page 464 Cable Plan P28(Special release):Data 8xSAS/SATA+8xSAS/SATA/ NVMe(EP5x0i) System Board (BTM) D3892-A100/C100 CA05950-2188 CA05950-2188 8x 2.5" HDD Backplane 1 CA05950-2188 CA05950-2188 CA05950-2200 8x 2.5" HDD CA05950-2200 Backplane 2 RX4770 M6...
  • Page 465 Cable Plan P29(Special release):Data 8xSAS/SATA+8xSAS/SATA/ NVMe(EP5x0i) System Board (BTM) D3892-A100/C100 CA05950-2188 CA05950-2188 8x 2.5" HDD Backplane 1 CA05950-2188 CA05950-2188 CA05950-2200 CA05950-2200 8x 2.5" HDD Backplane 2 RX4770 M6...
  • Page 466 Cable Plan P34/P35(Special release):Data 12xSAS/SATA+4xSAS/SATA/ NVMe(OnBoard) 4 CPU necessary System Board (TOP) D3892-B100 CA05950-2202 8x 2.5" HDD Backplane 1 System Board (BTM) CA05950-2204 D3892-A100/C100 8x 2.5" HDD Backplane 2 CA05950-2203 CA05950-2205 SAS expander board HSBP2_CN5 HSBP1_CN5 RX4770 M6...
  • Page 467 System Name: PRIMERGY RX4770 M6 CPU sockets #PCIe Slots of system Riser Option support (y/n) Overview and properties of System PCI devices and slots List of Released Adapters incl. Installation sequence and priority System PCI Slot # PCI Slot attached CPU #...
  • Page 468 Torque / Tolerance Item Screw driver Screw picture Usage Type Q'ty (Nm) +/-10% Hexagon Switch board * 7 Switch board * 7 head 7.5mm M3 x 6 mm 0.8 Nm Expander board *4 Expander board *4 Phillips PH2 Hexagon MB BTM * 13 head 7.5mm MB TOP * 9 M3 x 8 mm...

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