Fujitsu PRIMERGY RX4770 M2 Operating Manual
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Fujitsu PRIMERGY RX4770 M2 Operating Manual

Fujitsu PRIMERGY RX4770 M2 Operating Manual

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Operating Manual - English
FUJITSU Server PRIMERGY RX4770 M2
Operating Manual
Edition April 2015
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Summary of Contents for Fujitsu PRIMERGY RX4770 M2

  • Page 1 Operating Manual - English FUJITSU Server PRIMERGY RX4770 M2 Operating Manual Edition April 2015...

  • Page 2: Copyright And Trademarks

    – The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any form without the prior written permission of Fujitsu.
  • Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
  • Page 4 Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
  • Page 5 Only for the Japanese market: Although described in this manual, some sections do not apply to the Japanese market. These options and routines include: – CSS (Customer Self Service) – Replacing the lithium battery Operating Manual RX4770 M2...
  • Page 6 Operating Manual RX4770 M2...

  • Page 7: Table Of Contents

    Contents Preface ......11 Concept and target groups for this manual ..11 Documentation overview .
  • Page 8 Contents 5.4.1 Installation requirements ..... 52 5.4.2 Connecting the power cord ....59 Notes on connecting/disconnecting cables .
  • Page 9 Contents No screen display or display drifts ....81 Incorrect date and time ....82 Drives reported as "dead"...
  • Page 10 Contents Operating Manual RX4770 M2...

  • Page 11: Preface

    Preface The scalable PRIMERGY RX4770 M2 server is an Intel-based rack server for critical company scenarios, e.g. as database management system for medium or large-sized databases or as a consolidation basis to run an immensely large number of different applications using virtualization technologies.

  • Page 12: Documentation Overview

    Preface Documentation overview More information on your PRIMERGY RX4770 M2 can be found in the following documents: – "Quick Start Hardware - FUJITSU Server PRIMERGY RX4770 M2" – "ServerView Quick Start Guide" – "Safety Notes and Regulations" manual " 安全上のご注意 " for the Japanese market –...

  • Page 13: Notational Conventions

    Preface Notational conventions The following notational conventions are used in this manual: indicates commands or menu items. Text in italics "Quotation marks" indicate names of chapters and terms that are being emphasized. describes activities that must be performed in the order Ê...
  • Page 14 Preface Operating Manual RX4770 M2...

  • Page 15: Functional Overview

    This section provides information on the features and technical data of the PRIMERGY RX4770 M2 server. For information on key characteristics and layout of the system board, see the "FUJITSU Server PRIMERGY RX4770 M2 Server Upgrade and Maintenance Manual". Features...
  • Page 16 (for the Japanese market) System board The features of the system board are described in the "FUJITSU Server PRIMERGY RX4770 M2 Upgrade and Maintenance Manual", the setup possibilities are described in the "D3349 BIOS Setup Utility for FUJITSU Server PRIMERGY RX4770 M2 Reference Manual".
  • Page 17 Functional overview The accessible drives/components described in these locations cannot be replaced during operation. Power supply The server has up to four hot-plug power supply units, either in a 1200 watt version of type "Liteon PS-2112-5L" for mains voltages 100 - 240 V or a 1600 watt version of type "Chicony R12-1K6P2C"...
  • Page 18 "hides" the defective system components. The PDA (Prefailure Detection and Analyzing) technology from Fujitsu analyzes and monitors all components that are critical for system reliability. The SAS/SATA controller card supports the RAID levels 0, 1, 1E, 5, 6, 10, 50 and 60 thus increasing system availability and reliability.
  • Page 19 Server management is implemented using the ServerView Operations Manager supplied and the PDA (Prefailure Detection and Analysis) technology from Fujitsu. PDA reports the threat of a system error or overload at an early stage, allowing preventive measures to be taken.
  • Page 20 BIOS update. With the iRMC (integrated Remote Management Controller) on the system board, the PRIMERGY RX4770 M2 server can also be maintained and serviced remotely. This enables remote diagnosis for system analysis, remote configuration and remote restart should the operating system or hardware fail.
  • Page 21 ServerView Remote Management ServerView Remote Management is the remote management solution from Fujitsu for PRIMERGY servers. ServerView Remote Management and the relevant hardware components integrated on the system board allow remote monitoring and maintenance as well as fast restoration of operation in the event of errors.

  • Page 22: Server Specification

    Functional overview Server specification System Board System board type D3349 Chipset Intel C602J Chipset Processor Processor quantity and 2-4x E7-48xx/88xx v3 series type Processor notes A minimum of 2 processors (1+2) must be configured, no mix of different processor types Memory Modules Configuration Memory slots 96 (distributed on 8 memory boards with 12 slots...
  • Page 23 Functional overview Interfaces USB connectors 7 x USB 2.0 (3x front, 2x rear, 2x internal) Graphics (15-pin) 2 x VGA (1x front, 1x rear) Serial (9-pin) 1 x serial RS-232-C LAN / Ethernet (RJ-45) 2 x 10 Gbit/s Ethernet (RJ45) 2 x 10 Gbit/s Ethernet (SFP+) optional Service LAN (RJ45) 1 x dedicated service LAN port for iRMC S4...
  • Page 24 Functional overview Drive bays HDD/SSD bay 8 x 2.5" SAS/SATA HDD/SSD and 4x PCIe SSD configuration Accessible drive bays 1 x 5.25" SATA Slim drive Notes accessible drives all possible options described in relevant system configurator General system information Number of fans Fan configuration hot-plug Operating Panel...
  • Page 25 Functional overview Dimensions / Weight Rack (W x D x H) 482.6 mm (Bezel) / 444.8 mm (Body) x 765.0 mm x 176.0 mm Mounting Depth Rack 728 mm Height Unit Rack 19" rackmount Mounting cable depth 100 mm (1000 mm rack recommended) rack Weight minimum 32 kg;...
  • Page 26 Functional overview Electrical data (hot-plug power supply unit) Electrical ratings 100 – 240 V / 24 – 16 A or 200 – 240 V / 20 A Frequency 50 Hz / 60 Hz Current (basic configuration) 3.7 A (200 V) Max.
  • Page 27 Functional overview Compliance with regulations and standards Product safety and ergonomics International IEC 60950-1 2ed; am1 Europe Safety EN 60950-1 2ed.; am1 EN 62479 EN 62311 Ergonomics ISO 9241-3 EN 2941-3 EK1-ITB2000:2013 USA / Canada CSA-C22.2 No. 60950-1-07 2ed. UL 60950-1 2ed. Taiwan CNS 14336 China...
  • Page 28 Functional overview Operating Manual RX4770 M2...

  • Page 29: Installation Steps, Overview

    Installation steps, overview This chapter contains an overview of the steps necessary to install your Server. The cross-references take you to the sections containing more detailed information on the relevant installation step: Ê First read the chapter "Important information" on page 31, particularly the section "Safety instructions"...
  • Page 30 "ServerView Installation Manager" user guide. You can find a description of how to clone server in the ServerView Deployment Manager user guide (on the Fujitsu manuals server under Industry Standard Servers - Software - ServerView Suite - Server Installation and Deployment).

  • Page 31: Important Information

    Important information This chapter provides safety instructions which you must observe when handling your server. Safety instructions The following safety instructions are also provided in the manual "Safety Notes and Regulations" or " 安全上のご注意 ". This device meets the relevant safety regulations for IT equipment. If you have any questions about whether you can install the server in the intended environment, please contact your sales outlet or our customer service team.
  • Page 32 Important information Before starting up CAUTION! During installation and before operating the device, observe the ● instructions on environmental conditions for your device (see "Ambient conditions" on page 25). If the server has been moved from a cold environment, condensation ●...
  • Page 33 Important information CAUTION! In emergencies (e.g. damaged casing, control elements or power ● cable, penetration of liquids or foreign bodies), switch off the device immediately, unplug it from the grounded power outlets, and contact your customer service center. Proper operation of the device (in accordance with IEC 60950- ●...
  • Page 34 Important information Batteries Incorrect replacement of batteries may lead to a risk of explosion. The ● batteries may only be replaced with identical batteries or with a type recommended by the manufacturer. Do not throw batteries into the trash can. ●...
  • Page 35 Important information High humidity and airborne dust levels are to be avoided. Electric ● shocks and/or server failures may be caused by liquids such as water, or metallic items, such as paper clips, entering a drive. Shocks and vibrations are also to be avoided. ●...
  • Page 36 Important information Do not store CDs/DVDs/BDs at high temperatures. Areas exposed to ● prolonged direct sunlight or near heating appliances are to be avoided. You can prevent damage from the optical drive and the CDs/DVDs/BDs, as well as premature wear of the disks, by observing the following suggestions: –...

  • Page 37: Ce Conformity

    Important information You must always discharge static build-up (e.g. by touching a grounded ● object) before working with such components. Any devices or tools that are used must be free of electrostatic charge. ● Wear a suitable grounding cable that connects you to the external chassis ●...
  • Page 38 Consult the dealer or an experienced radio/TV technician for help. ● Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.

  • Page 39: Transporting The Server

    Important information Transporting the server CAUTION! Only transport the server in its original packaging or in packaging that protects it from impacts and jolts. Do not unpack the server until it is at its installation location. If you need to lift or transport the server, ask other people to help you. Notes on installation in the system unit CAUTION! Beware of the energy hazard at the midplane contacts of the system unit.

  • Page 40: Environmental Protection

    Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
  • Page 41 Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch or from our recycling center in Paderborn: Fujitsu Technology Solutions Recycling Center D-33106 Paderborn Tel.
  • Page 42 Important information Operating Manual RX4770 M2...

  • Page 43: Hardware Installation

    Hardware installation CAUTION! Follow the safety instructions in the chapter "Important information" ● on page Do not expose the server to extreme environmental conditions (see ● "Ambient conditions" on page 25). Protect the server from dust, humidity and heat. Make sure that the server is acclimatized for the time indicated in this ●...

  • Page 44: Unpacking The Server

    Hardware installation Unpacking the server CAUTION! Follow the safety instructions in "Important information" on page The server must always be lifted or carried by at least two people. (For the Japanese market, please refer to " 安全上のご注意 ".) Do not unpack the server until it is at its installation location. Ê...

  • Page 45: Rack Installation/Removal Of Server

    5.2.1 Rack system requirements The rack systems from Fujitsu PRIMECENTER Rack, DataCenter Rack and 19-inch standard rack (for the Japanese market) support the installation of PRIMERGY servers. Installation in most current rack systems from other manufacturers (3rd party racks) is also supported.
  • Page 46 For 19-inch standard rack (for the Japanese market): For information on mounting of the rails in the 19-inch standard rack (for the Japanese market) please refer to the "Rack system structure guide" (refer to http://primeserver.fujitsu.com/primergy/peripheral/rack/). 3rd party racks Certain general conditions must be met: –...
  • Page 47 Hardware installation +/- 1,6mm Figure 2: Mechanical requirements Operating Manual RX4770 M2...

  • Page 48: Mounting The Server Into The Rack

    Hardware installation – You must ensure that the safety mechanisms on the server, e.g. stoppers or retaining systems, are functioning correctly. – The shape of the rack support uprights must ensure that the support systems can be bolted to the front. The support systems have a linear alignment feature to ensure that they can be adjusted to different rack depths.

  • Page 49: Connecting Devices To The Server

    Hardware installation Connecting devices to the server The connectors for external devices are on the front and rear of the server. The additional connectors available on your server depend on the expansion cards installed (e.g. optional SAS connector). Some of the devices that can be connected may require special software, e.g.
  • Page 50 Hardware installation The standard connectors on the rear are marked with symbols, and one is color- coded: Figure 4: Connectors on the rear 1 Serial connector COM1 5 Management LAN connector 2 Fibre glass connector (optional, 6 2x USB connector Shared LAN 1) 3 Fibre glass connector (optional, 7 System LAN connector (Shared...
  • Page 51 Hardware installation Ê Connect the power cord of the monitor to a grounded mains outlet of the in- house mains and/or into the mains socket strip of the rack. Operating Manual RX4770 M2...

  • Page 52: Connecting The Server To The Mains

    Hardware installation Connecting the server to the mains CAUTION! The server is automatically set to a mains voltage in the range 100 - 240 V or 200 – 240 V (depending on PSU model used). You may only operate the server if its rated voltage range corresponds to the local mains voltage.
  • Page 53 Hardware installation Installation requirements for AC redundant configurations The AC redundant configuration is with two PSU plugged into a main AC source and two other PSUs plugged into a separate AC source (e.g. UPS). PSU Configuration Max. DC Loading DC Redundancy 1+1 (2 PSUs) 1200W (100-127V): 1023W 1200W (200-240V): 1200W...
  • Page 54 Hardware installation Three power supply modules are capable of handling the maximum power requirements for a fully configured PRIMERGY RX4770 M2 server system, which include the following: Four processors ● 6144 GB of memory ● Eleven PCIe add-in cards (including the SAS/SATA RAID controller card) ●...
  • Page 55 Hardware installation System power supply configuration and system load limits for 1200W PSU The system configuration and load is limited by the number of AC mains power sources available as indicated in the following table. Number AC redundant systems AC non-redundant systems of power (requires 2 AC sources) (connected to 1 AC source)
  • Page 56 Hardware installation System power supply configuration and system load limits for 1600W PSU The system configuration and load is limited by the number of AC mains power sources available as indicated in the following table. Number AC redundant systems AC non-redundant systems of power (requires 2 AC sources) (connected to 1 AC source)
  • Page 57 Hardware installation Installation in PRIMECENTER/Datacenter rack Please follow the installation requirements for connection to the mains described in the rack manuals. Installation in 3 party racks without main connection according to IEC309 or outside of racks 1. These additional installation requirements ONLY apply when 4 PSUs are connected to a high line voltages (220V or higher).
  • Page 58 Hardware installation photo shows installation of a protective earth conductor Figure 5: Installing a protective earth conductor Ê Loosen the first nut and remove it (1). Ê Plug the protective earth conductor onto the bolt (2). Ê Replace the nut and tighten it (3). Operating Manual RX4770 M2...

  • Page 59: Connecting The Power Cord

    Hardware installation 5.4.2 Connecting the power cord Ê Connect the power cord to the server power supply unit. Ê Secure the power cords in the cable clamps so the insulated connectors cannot be disconnected from the server accidentally. Figure 6: Cable clamps to secure the power cords Ê...

  • Page 60: Notes On Connecting/Disconnecting Cables

    Hardware installation Notes on connecting/disconnecting cables CAUTION! Always read the documentation supplied with the device you wish to connect. Never connect, or disconnect cables during a thunderstorm. Never pull on a cable when disconnecting it. Always take hold of the cable by the plug.

  • Page 61: Starting Up And Operation

    Starting up and operation CAUTION! Follow the safety instructions in chapter "Important information" on page Control elements and indicators 6.1.1 Front of server Figure 7: Front - overall view ID card Video connector ServerView Local Service 3x USB connector Display Optical drive activity indicator HDD/SSD indicators Control panel (for details see...
  • Page 62 Starting up and operation Figure 8: Front - detailed view: control panel ID button / ID indicator 3x USB connectors Reset button Video connector NMI button HDD/SSD activity indicator On/Off button / Power-on Global Error indicator indicator AC connected indicator 10 CSS indicator ID card You can pull out the ID card (see...

  • Page 63: Control Elements

    Starting up and operation 6.1.1.1 Control elements ID button ID LED lights up (blue) on the front and on the rear of the server when the ID button is pressed. Both ID indicators are synchronized. On/Off button When the system is switched off, it can be switched on again by pressing the On/Off button.

  • Page 64: Indicators On The Control Panel

    Starting up and operation 6.1.1.2 Indicators on the control panel ID indicator (blue) Lights up blue when the system has been selected by pressing the ID button. To deactivate, press the button again. The ID indicator can also be activated via the ServerView Operations Manager and the iRMC Web interface and its status reported to the ServerView Operations Manager and the iRMC.
  • Page 65 Starting up and operation CSS indicator (yellow) – Lights up yellow if a prefailure event was detected for a CSS component that you can fix yourself (for reasons of precaution) with the CSS concept. – Flashes yellow if an error was detected that you can fix yourself with the CSS concept.

  • Page 66: Indicators On The Accessible Drives/Components

    Starting up and operation 6.1.1.3 Indicators on the accessible drives/components Optical drive activity indicator Lights up green when the storage medium is being accessed. ServerView Local Service Display You can use the slot mechanism to pull out the ServerView Local Service Display from the server housing and read the information.

  • Page 67: Indicators On The Hot-Plug Hdd/Ssd/Pcie Ssd Modules

    Starting up and operation 6.1.1.4 Indicators on the hot-plug HDD/SSD/PCIe SSD modules Figure 9: Indicators on a hot-plug HDD/SSD/PCIe SSD module HDD/SSD BUSY (green) – Lights up: HDD/SSD/PCIe SSD in active phase (drive active, drive being accessed) – Does not light: HDD/SSD/PCIe SSD inactive (drive inactive) HDD/SSD FAULT (orange) –...

  • Page 68: Rear Of Server

    Starting up and operation 6.1.2 Rear of server 6.1.2.1 Global Error indicator, CSS indicator, ID indicator and button Figure 10: Global Error indicator and CSS indicator, ID button and ID indicator CSS indicator (yellow) – Lights up yellow if a prefailure event was detected for a CSS component that you can fix yourself (for reasons of precaution) with the CSS concept.
  • Page 69 Starting up and operation Global Error indicator (yellow) – Lights up yellow if a prefailure event has been detected that requires (precautionary) service intervention. – Flashes yellow if an error was detected that requires service intervention. – Does not light up if there is no critical event. If the event is still acute after a power failure, the indicator is activated after the restart.

  • Page 70: Indicators On The Connector Panel (Lan Indicators)

    Starting up and operation 6.1.2.2 Indicators on the connector panel (LAN indicators) Figure 11: LAN indicators Steady green signal when a LAN connection exists. link/transfer Remains dark when no LAN connection exists. (system LAN) Flashes green when LAN transfer takes place. LAN speed Steady green signal in the event of a LAN transfer rate (system LAN)

  • Page 71: Indicators On The Hot-Plug Power Supply Units

    Starting up and operation Steady green signal when a LAN connection exists. link/transfer Remains dark when no LAN connection exists. (management LAN) Flashes green when LAN transfer takes place. LAN speed Steady blue signal in the event of a LAN transfer rate of (Optional 10 Gbit/s.

  • Page 72: Switching The Server On And Off

    "Safety Precautions". When operating the device outside of this operating environment, the server may operate improperly, damage data etc. Furthermore, Fujitsu cannot be held responsible for any related damage, malfunction, or loss of data, etc. Be sure to wait for 10 seconds or more after shutdown before turning ●...
  • Page 73 Starting up and operation – System already installed: Ê Press the On/Off button (see figure 8 on page 62). The server is switched on, performs a system test and boots the operating system. Switching the server off The power-off indicator lights up green (item 5 in figure 8 on page 62).

  • Page 74: Configuring The Server

    Starting up and operation CAUTION! There is a risk that data may be lost. – iRMC S4 iRMC S4 offers various options for switching the server on and off, e.g. via the Power On Off page of the iRMC S4 Web interface. Configuring the server This section contains information about configuring the server and installing the operating system.

  • Page 75: Configuring The Server And Installing The Operating System With The Serverview Installation Manager

    The software that can be installed depends on your server’s hardware configuration. This configuration is detected automatically. Descriptions of operating systems not covered in the RAID controller manual are provided in the corresponding readme files under: http://www.fujitsu.com/global/services/computing/server/ia/driver/index.html (for the global market). http://jp.fujitsu.com/platform/server/primergy/downloads/ (for the Japanese market).

  • Page 76: Configuring The Server And Installing The Operating System Without The Serverview Installation Manager

    Starting up and operation 6.3.3 Configuring the server and installing the operating system without the ServerView Installation Manager Installing the operating system Ê Insert the CD/DVD/BD for the operating system you want to install. Ê Reboot the server. Ê Follow the instructions on screen and in the manual for the operating system.

  • Page 77: Property And Data Protection

    Property and data protection Mechanical access protection The lockable rack door protects the server against unauthorized access. BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access. For example, you can assign passwords for users and administrators.
  • Page 78 Property and data protection Operating Manual RX4770 M2...

  • Page 79: Troubleshooting And Tips

    Troubleshooting and tips CAUTION! Follow the safety instructions in the "Safety notes and regulations" manual or " 安全上のご注意 " and in chapter "Important information" on page If a fault occurs, attempt to resolve it using the measures described: – in this chapter, –...

  • Page 80: Screen Remains Blank

    Troubleshooting and tips Screen remains blank Monitor is switched off Ê Switch on your monitor. Screen has gone blank Ê Press any key on the keyboard. Ê Deactivate screen saver. Enter the appropriate password. Brightness control is set to dark Ê...

  • Page 81: Flickering Stripes On Monitor Screen

    Troubleshooting and tips Flickering stripes on monitor screen CAUTION! Switch off the server immediately. Risk of damaging the server. Monitor does not support the set horizontal frequency Ê Find out which horizontal frequency your monitor screen supports. You will find the horizontal frequency (also known as line frequency or horizontal deflection frequency) in the documentation for your monitor.

  • Page 82: Incorrect Date And Time

    If the date and time are still wrong after the server has been switched off and back on again, replace the lithium battery (for a description refer to the "System Board D3349 for FUJITSU Server PRIMERGY RX4770 M2 Reference Manual") or contact our customer service team.

  • Page 83: Error Message On Screen

    Troubleshooting and tips Error message on screen The meaning of the error message is explained in the documentation for the relevant components and programs on the Fujitsu manuals server. Operating Manual RX4770 M2...
  • Page 84 Troubleshooting and tips Operating Manual RX4770 M2...

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