Fujitsu PRIMERGY RX4770 M4 Operating Manual
  1. Manuals
  2. Brands
  3. Fujitsu Manuals
  4. Server
  5. PRIMERGY RX4770 M4
  6. Operating manual
Fujitsu PRIMERGY RX4770 M4 Operating Manual

Fujitsu PRIMERGY RX4770 M4 Operating Manual

Hide thumbs
Table of Contents

Quick Links

Operating Manual - English
FUJITSU Server PRIMERGY RX4770 M4
Operating Manual
July 2017
Table of Contents
loading

Related Manuals for Fujitsu PRIMERGY RX4770 M4

Summary of Contents for Fujitsu PRIMERGY RX4770 M4

  • Page 1 Operating Manual - English FUJITSU Server PRIMERGY RX4770 M4 Operating Manual July 2017...

  • Page 2: Copyright And Trademarks

    – The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any form without the prior written permission of Fujitsu.
  • Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
  • Page 4 Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
  • Page 5 Contents Introduction ......9 Concept and target groups for this manual ..9 Documentation overview .
  • Page 6 Contents Starting up and operation ....55 Controls and indicators ..... 55 6.1.1 Server front .
  • Page 7 Contents HDD error messages at system boot ... . . 80 Drives reported as "dead" when starting system ..81 8.10 Added drive reported as defective ....81 8.11 Error message on screen .
  • Page 8 Contents Operating Manual RX4770 M4...

  • Page 9: Introduction

    Introduction The scalable PRIMERGY RX4770 M4 server is an Intel-based rack server for critical company scenarios, e.g. as database management system for medium or large-sized databases or as a consolidation basis to run an immensely large number of different applications using virtualization technologies.

  • Page 10: Documentation Overview

    Introduction Documentation overview More information on your PRIMERGY RX4770 M4 can be found in the following documents: – "Quick Start Hardware - FUJITSU Server PRIMERGY RX4770 M4" – "ServerView Quick Start Guide" – "Safety Notes and Regulations" manual " 安全上のご注意 " for Japan –...

  • Page 11: Notational Conventions

    Introduction Further sources of information: – ServerView Suite Glossary – Manual for the monitor – Documentation for the boards and drives – Operating system documentation – Information files in your operating system Notational conventions The following notational conventions are used in this manual: Text in italics indicates commands or menu items.
  • Page 12 Introduction Operating Manual RX4770 M4...

  • Page 13: Functional Overview

    – System fans – Expansion cards (not allowed for Japan) For information on replacing these components, see the "FUJITSU Server PRIMERGY RX4770 M4 Upgrade and Maintenance Manual". CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if a CSS event arises.
  • Page 14 For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/ System board The features of the system board are described in the "FUJITSU Server PRIMERGY RX4770 M4 Upgrade and Maintenance Manual", the setup possibilities are described in the "D3753 BIOS Setup Utility for FUJITSU Server PRIMERGY RX4770 M4 Reference Manual".
  • Page 15 Functional overview Slots for expansion cards Four PCIe slots are supported with CPU1&CPU2. Additional four PCIe slots are supported with CPU3 & CPU4. Slot 1: PCIe Gen3 x16 @CPU1 for low profile cards Slot 2: PCIe Gen3 x16 @CPU1 for low profile cards Slot 3: PCIe Gen3 x16 @CPU4 for full height cards Slot 4: PCIe Gen3 x16 @CPU4 for full height cards Slot 5: PCIe Gen3 x16 @CPU2 for low profile cards...
  • Page 16 Further information on other SAS/SATA RAID controllers (e.g. for operating external SAS/SATA HDDs or tape drives) is available on the Fujitsu manuals server under x86 Servers - Expansion Cards - Storage Adapters - LSI SAS / SCSI RAID Controllers. Flash Backup Units Up to three Flash Backup Units (FBUs) back up the memory contents of their corresponding RAID controllers in the event of power failure (option).
  • Page 17 Functional overview Power supply unit (PSU) The server comes with two PSUs in a 1600 watt version for mains voltages of 100 - 240 V. AC Input voltage Available modes AC 100 V - 127 V No redundant PSU support (mode: two fixed PSUs) AC 200 V - 240 V Redundant PSU support (mode: 1+1 PSU) To serve as a redundant power supply support.
  • Page 18 "hides" the defective system components. The PDA (Prefailure Detection and Analysis) technology from Fujitsu analyzes and monitors all components that are critical for system reliability. A RAID controller supports different RAID levels and increases the availability and data security of the system.
  • Page 19 Server management is implemented using the ServerView Operations Manager supplied and the PDA (Prefailure Detection and Analysis) technology from Fujitsu. PDA reports the threat of a system error or overload at an early stage, allowing preventive measures to be taken.
  • Page 20 BIOS update. With the iRMC (integrated Remote Management Controller) on the system board, the PRIMERGY RX4770 M4 server can also be maintained and serviced remotely. This enables remote diagnosis for system analysis, remote configuration and remote restart should the operating system or hardware fail.
  • Page 21 ServerView Remote Management ServerView Remote Management is the remote management solution from Fujitsu for PRIMERGY servers. ServerView Remote Management and the relevant hardware components integrated on the system board allow remote monitoring and maintenance as well as fast restoration of operation in the event of errors.

  • Page 22: Server Specification

    Functional overview Server specification This section explains the specifications for the server. The specifications for this server are liable to be updated without any notice. Please be forewarned. System Board System board type D3753 ® Chipset Intel C624 Chipset Processor ®...
  • Page 23 Functional overview Interfaces USB connectors 5 x USB 3.0 (2x front, 2x rear, 1 internal) Graphics (15-pin) 2 x VGA (1x front, 1x rear) Serial (9-pin) 1 x serial RS-232-C LAN / Ethernet OCP option: – 4x 1 Gb – 2x 10 Gb –...
  • Page 24 Functional overview Slots PCI-Express Gen3 x16 4 x low profile 4 x full height Slot notes One PCIe Gen3 x16 on slot #8 may be used for the internal modular RAID controller with FBU option, if selected. Drive bays HDD/SSD bay 16 x 2.5-inch SAS/SATA HDD/SSD configuration Installed CPUs <= 165 W...
  • Page 25 Functional overview Global error indicator (orange) CSS indicator (orange) ID Indicator (blue) HDD/SSD activity indicator (green) Power-on indicator (green) AC connected indicator (green) Status LEDs At system rear side: Global error indicator (orange) CSS indicator (orange) ID Indicator (blue) AC connected indicator (green) LAN connection indicator (green) LAN speed indicator (green / yellow) Dimensions / Weight...
  • Page 26 Functional overview Ambient conditions Environment class 3K2 EN 60721 / IEC 721 Part 3-3 Environment class 2K2 EN 60721 / IEC 721 Part 3-2 Temperature: Operation (3K2) 5°C ... 40°C (with ATD 40° C) 10°C ... 35°C (without ATD, i.e. only for ®...
  • Page 27 Functional overview Compliance with regulations and standards Product safety and ergonomics International IEC 60950-1 2ed; am1 + am2 Europe Safety EN 60950-1 2ed; A1 + A2 + A11 + A12 EN 62479 Ergonomics ISO 9241-3 EN 29241-3 EK1-ITB2000:20xx USA / Canada CSA-C22.2 No.
  • Page 28 Functional overview CAUTION! This device meets the requirements of Class A CISPR 22/32. This device can cause radio interference in residential areas. Operating Manual RX4770 M4...

  • Page 29: Installation Steps, Overview

    Installation steps, overview This chapter contains an overview of the steps necessary to install your server. Links guide you to sections where you can find more detailed information on the individual steps: Ê First of all, it is essential that you familiarize yourself with the safety information in chapter "Important information"...
  • Page 30 You will find more information on installing the server remotely or locally in the "ServerView Suite Installation Manager" user’s guide (on the Fujitsu manuals server under x86 Servers - Software - ServerView Suite - Server Installation and Deployment). Operating Manual...

  • Page 31: Important Information

    Important information In this chapter you will find essential information regarding safety when working on your server. Depending on your server or the installed options some information is not valid for your server. CAUTION! Before installing and starting up a server, please observe the safety instructions listed in the following section.
  • Page 32 Important information Before starting up During installation and before operating the server, observe the instructions ● on environmental conditions for your server. If the server is brought in from a cold environment, condensation may form ● both inside and on the outside of the server. Wait until the server has acclimatized to room temperature and is absolutely dry before starting it up.
  • Page 33 Important information Always connect the server and the attached peripheral devices to the same ● power circuit. Otherwise you run the risk of losing data if, for example, the server is still running but a peripheral device (e.g. memory subsystem) fails during a power outage.
  • Page 34 Important information The warranty is void if the server is damaged during installation or ● replacement of server expansions. Only set screen resolutions and refresh rates that are specified in the ● operating manual for the monitor. Otherwise, you may damage your monitor. If you are in any doubt, contact your sales outlet or customer service center.
  • Page 35 Important information The battery used in this server may present a fire or chemical burn hazard if ● mistreated. Do not disassemble, heat about 100 °C (212F), or incinerate the battery. Replace the lithium battery on the system board in accordance with the ●...
  • Page 36 Important information Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray ● roughly. Do not disassemble the optical disk drive. ● Before use, clean the optical disk tray using a soft, dry cloth. ● As a precaution, remove disks from the optical disk drive when the ●...
  • Page 37 Important information You can prevent damage from the optical disk drive and the CDs/DVDs/BDs, as well as premature wear of the disks, by observing the following suggestions: – Only insert disks in the drive when needed and remove them after use.
  • Page 38 Important information The circuit boards and soldered parts of internal options are exposed and ● can be damaged by static electricity. To ensure reliable protection, you must wear an earthing band on your wrist when working with ESD modules and connect it to an unpainted, conducting metal part of the server.
  • Page 39 Important information Notes on installing the server in the rack CAUTION! For safety reasons, at least 2 people are required to install the server ● in the rack because of its weight and size. (For the reader in Japan, please refer to " 安全上のご注意 ".) Never lift the server into the rack using the QRLs (Quick Release ●...

  • Page 40: Ce Conformity

    Important information CE conformity The system complies with the requirements of European Regulations. Find the CE declaration on certificate portal: https://sp.ts.fujitsu.com/sites/certificates/default.aspx To open the CE declaration applicable for your system, proceed as follows: Ê Select Industry Standard Servers. Ê Select your model, e.g. Rack server.

  • Page 41: Fcc Class A Compliance Statement

    Consult the dealer or an experienced radio/TV technician for help. ● Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.

  • Page 42: Environmental Protection

    Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
  • Page 43 Further information can be found at: http://ts.fujitsu.com/recycling Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch, or at: http://ts.fujitsu.com/recycling Operating Manual RX4770 M4...
  • Page 44 Important information Operating Manual RX4770 M4...

  • Page 45: Hardware Installation

    Hardware installation CAUTION! Follow the safety instructions in the chapter "Important information" ● on page Do not expose the server to extreme environmental conditions (see ● "Ambient conditions" on page 26). Protect the server from dust, humidity and heat. Make sure that the server is acclimatized for the time indicated in this ●...

  • Page 46: Unpacking The Server

    Hardware installation Unpacking the server CAUTION! Follow the safety instructions in chapter "Important information" on page The server must always be lifted or carried by at least two people. For Japan: Please refer to " 安全上のご注意 ". Do not unpack the server until it is at its installation location. Ê...

  • Page 47: Installing/Removing The Server In/From The Rack

    If several units are simultaneously extended out of the rack, there is a risk that the rack could tip over. Fujitsu rack systems The rack systems from Fujitsu support the installation of PRIMERGY servers: – PRIMECENTER rack – PRIMECENTER M1 rack –...
  • Page 48 Hardware installation – support systems having a linear alignment feature to ensure that they can be adjusted to different rack depths Asymmetrical PRIMECENTER Rack and DataCenter Rack provide an enhanced cable management in the lateral rack area. 3rd party racks Installation in most current rack systems from other manufacturers (3rd party racks) is also supported.

  • Page 49: Connecting Devices To The Server

    The connectors for external devices are on the front and rear of the server. The additional connectors available on your server depend on the expansion cards installed. For further information refer to the "FUJITSU Server PRIMERGY RX4770 M4 Server Upgrade and Maintenance Manual".
  • Page 50 Hardware installation Note for LAN connectors on OCP modules The LAN connectors on the OCP modules are numbered in ascending order from right to left beginning with “0”. Ê Connect the desired devices to the server. Front side HDD versions Figure 3: Front side with 16x 2.5-inch disks Figure 4: Front side with 8x 2.5-inch disks Pos.
  • Page 51 Hardware installation Front side connectors Figure 5: Front side connectors USB 3.0 Front VGA If components with large power requirements (e.g. external USB HDDs) are connected simultaneously, these USB connectors may be switched off. Connecting the keyboard, mouse and monitor Ê...

  • Page 52: Connecting The Server To The Mains

    Hardware installation Connecting the server to the mains The server comes with two PSUs to ensure a redundant power supply. Each PSU can be replaced during operation (see the "FUJITSU Server PRIMERGY RX4770 M4 Server Upgrade and Maintenance Manual"). CAUTION! The server is automatically set to a mains voltage in the range 100 - 240 V.

  • Page 53: Notes On Connecting/Disconnecting Cables

    Hardware installation Notes on connecting/disconnecting cables CAUTION! Always read the documentation supplied with the device you wish to connect. Never connect, or disconnect cables during a thunderstorm. Never pull on a cable when disconnecting it. Always take hold of the cable by the plug.
  • Page 54 Hardware installation Information for ensuring electromagnetic compatibility All data and signal cables must have sufficient shielding. The use of cable type S/FTP Cat5 or higher is recommended. Use of unshielded or badly shielded cables may lead to increased emission of interference and/or reduced fault-tolerance of the device.

  • Page 55: Starting Up And Operation

    Starting up and operation CAUTION! Follow the safety instructions in chapter "Important information" on page Controls and indicators 6.1.1 Server front 6.1.1.1 Controls on the front panel Figure 7: Controls on the front panel Pos. Label Button Function Reboots the system. Press the reset button with a straightened end of a paper clip.
  • Page 56 Starting up and operation Pos. Label Button Function Used to troubleshoot software and device driver errors. Press the NMI button with a straightened end of a paper clip. NMI button CAUTION! Use this button only if directed to do so by qualified certified maintenance personnel! Highlights the ID indicator on the front and I/O...

  • Page 57: Indicators On The Control Panel

    Starting up and operation 6.1.1.2 Indicators on the control panel Figure 8: Indicators on the front panel Pos. Label Indicator Status Description The server has been highlighted using ServerView Operations indicator, blue on Manager, iRMC web frontend or see also the ID button on the front panel for "iRMC- easy identification.
  • Page 58 Starting up and operation Pos. Label Indicator Status Description No critical event detected (non CSS component). orange Prefailure event detected (non Global CSS component). Error indicator, Non CSS component failure see also detected. "iRMC- Possible causes: related – System is out of the specified orange status range...
  • Page 59 Starting up and operation Pos. Label Indicator Status Description – The server is switched off and connected to the mains (standby mode). – The server has been switched on but Power Cycle Delay settings delay it from turning on for a specified time. green on After connecting the server connected...

  • Page 60: Indicators On The Accessible Drives / Components

    Starting up and operation 6.1.1.3 Indicators on the accessible drives / components Indicator on the ODD Figure 9: Indicator on the ODD Pos. Indicator Status Description The ODD is inactive. Activity indicator green on The storage medium is being accessed. There are also ODDs without activity indicators.

  • Page 61: Indicators On The Hdd/Ssd/Pcie Ssd Modules

    Starting up and operation 6.1.1.4 Indicators on the HDD/SSD/PCIe SSD modules Figure 10: Indicators on a HDD / SSD / PCIe SSD module Pos. Label Indicator Status Description The HDD/SSD is inactive. Access indicator green on The HDD/SSD is being accessed. No HDD/SSD error detected.

  • Page 62: Server Rear

    Starting up and operation 6.1.2 Server rear 6.1.2.1 Indicators on the I/O panel AC, ID, CSS, and Global Error indicators Figure 11: Global Error, ID and CSS indicators Pos. Indicator Status Description – The server is switched off and not connected to the mains.
  • Page 63 Starting up and operation Pos. Indicator Status Description The server has been highlighted using ServerView Operations Manager, iRMC web blue on frontend or the ID button on the front panel for easy identification. The server has been highlighted for easy blue identification using the iRMC (AVR) with flashing...
  • Page 64 For further information on the orange blue flashing emergency flash of the iRMC firmware, flashing refer to the "FUJITSU Server PRIMERGY RX4770 M4 Upgrade and Maintenance Manual". LAN indicators Figure 12: LAN indicators Pos. Indicator Status Description green on A LAN connection has been established.

  • Page 65: Indicators On The Psus

    Starting up and operation Pos. Indicator Status Description yellow on Data traffic at a transfer rate of 1 Gbit/s. LAN speed green on Data traffic at a transfer rate of 100 Mbit/s. indicator Data traffic at a transfer rate of 10 Mbit/s. 6.1.2.2 Indicators on the PSUs Figure 13: PSU status indicators...

  • Page 66: Indicators Of The Hot-Plug System Fans

    Starting up and operation Pos. Indicator Status Description The PSU is operating properly. A PSU failure has been detected. Possible causes: – Over/under voltage Exclamation orange on – Overheating mark – Fan failure – PSU failure – Overload 6.1.3 Indicators of the hot-plug system fans A fan status indicator (LED on the system board) is assigned to each system fan.
  • Page 67 Starting up and operation ID card The ID card contains various system information, such as the product name, serial number, order number, MAC addresses and DNS name (for Japan, only the product name and the serial number). Figure 14: ID card Ê...

  • Page 68: Switching The Server On And Off

    26. When operating the device outside of this operating environment, the server may operate improperly, damage data etc. Furthermore, Fujitsu cannot be held responsible for any related damage, malfunction, or loss of data, etc. Be sure to wait for 10 seconds or more after shutdown before turning ●...
  • Page 69 The server is switched on, performs a system test and boots the operating system. It might take several minutes to start up depending on the hardware configuration. During POST phase a FUJITSU-Logo will be shown on the screen. Switching the server off...
  • Page 70 Starting up and operation – Timer-controlled switch-on/off Using the ServerView Operations Manager or iRMC S5, you can configure that the server is switched on/off controlled by an internal timer. – Wake up On LAN (WOL) The server is switched on by a command via first port of the OCP LAN card (Magic Packet™).

  • Page 71: Configuring The Server

    A separate utility is available to the controller for MegaRAID configuration. For further information, refer to the "SAS Software User’s Guide" (on the Fujitsu manuals server under x86 Servers - Expansion Cards - Storage Adapters - LSI Configuration Software). Further information on modular RAID controllers is provided in the "Modular RAID Controller Installation Guide"...

  • Page 72: Configuring The Server And Installing The Operating System With The Serverview Installation Manager

    This configuration is detected automatically. Descriptions of operating systems not covered in the RAID controller manual are provided in the corresponding readme files under: http://www.fujitsu.com/global/services/computing/server/ia/driver/index.html For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/downloads/ To find out how to operate the ServerView Installation Manager and for further information, refer to the associated manual.

  • Page 73: Configuring The Server And Installing The Operating System Without The Serverview Installation Manager

    Starting up and operation 6.4.4 Configuring the server and installing the operating system without the ServerView Installation Manager Configuring the SAS/SATA RAID controller Ê Configure the SAS/SATA RAID controller with "MegaRAID functionality" as described in section "Configuring the SAS/SATA RAID controller" on page 71 Installing the operating system Ê...

  • Page 74: Cleaning The Server

    Starting up and operation Cleaning the server CAUTION! Switch off the server and disconnect the power plugs from the properly grounded power outlets. Do not clean any interior parts yourself; leave this job to a service technician. Do not use any cleaning agents that contain abrasives or may corrode plastic.

  • Page 75: Property And Data Protection

    By combining these options, you can also achieve optimum protection for your system. A detailed description of the Security menu and how to assign passwords can be found in the "D3753 BIOS Setup Utility for FUJITSU Server PRIMERGY RX4770 M4 Reference Manual". Operating Manual...
  • Page 76 Property and data protection Operating Manual RX4770 M4...

  • Page 77: Troubleshooting And Tips

    Troubleshooting and tips CAUTION! Follow the safety instructions in the "Safety notes and regulations" manual or " 安全上のご注意 " and in chapter "Important information" on page If a fault occurs, attempt to resolve it using the measures described: – in this chapter, –...

  • Page 78: Server Switches Itself Off

    Troubleshooting and tips Server switches itself off Server Management has detected an error Ê Check the error list of System Event Log in ServerView Operations Manager or in the iRMC web interface, and attempt to eliminate the error. Screen remains blank Monitor is switched off Ê...

  • Page 79: Flickering Stripes On Monitor Screen

    Troubleshooting and tips Flickering stripes on monitor screen CAUTION! Switch off the server immediately. Risk of damaging the server. Monitor does not support the set horizontal frequency Ê Find out which horizontal frequency your monitor screen supports. You will find the horizontal frequency (also known as line frequency or horizontal deflection frequency) in the documentation for your monitor.

  • Page 80: Incorrect Date And Time

    Further information is provided in the "Integrated RAID for SAS User’s Guide" (on the Fujitsu manuals server under x86 Servers - Expansion Cards - Storage Adapters - LSI RAID / SCSI Controllers) or in the "Modular RAID Controller Installation Guide" (on the Fujitsu manuals server under x86 Servers - Expansion Cards - Storage Adapters - LSI RAID / SCSI Controllers).

  • Page 81: Drives Reported As "Dead" When Starting System

    If the drive continues to be shown as defective, then replace it. 8.11 Error message on screen The meaning of the error message is explained in the documentation for the relevant components and programs on the Fujitsu manuals server. 8.12 Expansion cards or onboard devices not recognized When an expansion card is added, other expansion cards or onboard devices might not be recognized.
  • Page 82 Troubleshooting and tips Operating Manual RX4770 M4...

Table of Contents