Table of Contents
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice, even if the appliance is still under guarantee!
Refrigerator and freezer compartments
Fault
Appliance has no refrigerating
capacity. The interior light is not
functioning.
The refrigerating unit is switching
on more frequently and for
f
tl
d f
longer.
The temperature in the
refrigerator or freezer
compartment is too cold.
The frozen food is frozen solid.
There is a thick layer of frost in
the freezer compartment.
The interior light is not
functioning.
The freezer compartment is no
longer reaching the selected
temperature
Water and ice dispenser
Fault
Despite prolonged operating
time, ice cubes are not being
ti
i
b
t b i
dispensed.
Ice cubes are in the ice cube
container but are not being
dispensed.
Ice cubes are jammed in
the outlet of the ice cube
container or in the ice crusher.
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Possible cause
Power failure; the fuse has been
switched off; the mains plug has
not been inserted properly.
Appliance door opened frequently.
Large quantities of fresh food are
being frozen.
The ventilation openings have been
covered.
Temperature has been set too low.
The bulb is defective.
Light switch is sticking.
The freezer compartment door was
open too long. The evaporator
(refrigeration generator) is covered
in such a thick layer of ice
that the fully automatic defrosting
system is no longer able to defrost
this amount of ice.
Possible cause
Tap turned off.
Water supply is interrupted. Water
pressure too low.
Ice maker is locked. The symbol is lit
on the display panel.
Freezer compartment too warm.
Ice cubes are frozen together.
Remedial action
Check whether the power is on, the fuse must be
switched on.
Do not open the door unnecessarily.
Do not exceed max. freezing capacity.
Remove obstacles.
Select a warmer temperature (see
the temperature
)
"
Loosen frozen food with a blunt object. Do not use
a knife or pointed object.
Always ensure that the appliance door is closed.
Replace bulb (see Changing the bulb").
Check whether it can be moved.
Take frozen food out of the appliance, insulate
thoroughly and place in a cool location. After
approx. 12 hours the ice in the refrigerating
system has thawed. Switch on the appliance
again and put back the frozen food.
Note!
To prevent loss of refrigeration, do not open
the refrigerator compartment door unnecessarily
often.
If the fault cannot be rectified by means of
the above information, please call customer
service.
Remedial action
Turn tap on.
Inform plumber.
Press Ice maker" lock button.
Lower temperature in the freezer compartment
(see Setting the temperature").
Remove and empty the ice cube container.
Remove the ice cube container and rotate
the screw conveyor by hand. Loosen any jammed
chunks of ice with a wooden chopstick.
en
Setting
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