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Problem
There is water on the floor:
Unsatisfactory washing results:
The door will not open:
The machine vibrates or is noisy:
Spinning starts late or the machine does not
spin:
Possible cause/Solution
Too much detergent or unsuitable detergent (cre-
ates too much foam) has been used.
• Reduce the detergent quantity or use another
one.
Check whether there are any leaks from one of
the inlet hose fittings. It is not always easy to see
this as the water runs down the hose; check to
see if it is damp.
• Check the water inlet hose connection.
The drain hose is damaged.
• Change it with a new one.
The cap on the emergency emptying hose has
not been replaced or the filter has not been prop-
erly screwed in after cleaning action.
• Refit the cap on the emergency emptying hose
or screw the filter fully in.
Too little detergent or unsuitable detergent has
been used.
• Increase the detergent quantity or use another
one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stubborn
stains.
The correct temperature was not selected.
• Check if you have selected the correct tem-
perature.
Excessive laundry load.
• Introduce into the drum less laundry.
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the pilot light 9 has gone off.
There is water in the drum.
• Select drain or spin programme to empty out
the water.
The transit bolts and packing have not been re-
moved.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
The electronic unbalance detection device has
cut in because the laundry is not evenly distrib-
uted in the drum. The laundry is redistributed by
reverse rotation of the drum. This may happen
several times before the unbalance disappears
and normal spinning can resume. If, after some
minutes, the laundry is still not evenly distributed
in the drum, the machine will not spin.
• Redistribute the laundry.
electrolux 21
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