GE GeoSpring GEH50DEEDXX Owner's Manual & Installation Instructions page 20
Hybrid electric residential water heater
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- Owner's manual and installation instructions (72 pages)
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Troubleshooting...
Problem
Water is too hot
Rumbling noise
Relief valve producing
popping sound
or draining
The heater is beeping
and the display says
F11
The filter light is on.
The heater is beeping
and the screen says
"FA-F8"
The heater is beeping
and the screen flashes water heater that requires
an error code
The water heater is
beeping and the screen as intend.
flashes, "bAd linE"
Hot Water has a rotten Certain water supplies with
egg or sulfur smell
Unit is not making
normal sounds
20
Possible Causes
Water temperature is set
too high.
CAUTION:
For your safety, DO NOT attempt repair of electrical wiring, controls,
heating elements or other safety devices. Refer repairs to qualified service personnel.
Electronic control has failed.
Water conditions in your
home caused a buildup of
scale or mineral deposits
on the heating elements.
Pressure buildup caused
by thermal expansion
to a closed system.
The water heater has not
been filled with water before
powering up. Powering up the
heater without water will
damage the electric heaters.
The water heater warranty
does not cover damage or
failure resulting from operation
with an empty or partially
empty tank.
The filter requires cleaning.
A clean filter is necessary for
effective operation.
There is an issue with the
heat pump system.
There is an issue with the
immediate attention.
Unit is not receiving 240VAC
high sulfate content will react
with the anode rod that is
present in all water heaters
for corrosion protection of
the tank.
If unit is using electric
resistance elements, it will
not make fan or compressor
sounds.
For Service, please call 1.855.742.6112
What To Do
•
See About the Water Temperature Setting section.
•
Call for service.
• Remove and clean the heating elements. This should only
be done by a qulified service personnel.
•
This is an unacceptable condition and must be corrected.
Contact the water supplier or plumbing contractor on how
to correct this. Do not plug the relief valve outlet.
•
Fill the tank completely with water. Press ENTER to stop
the alarm and then press POWER when the tank has been
filled.
•
Follow the instructions on how to remove and clean the
filter on page 12.
•
The unit will automatically switch to another available
mode to ensure you continue to have hot water. Contact
service immediately and give them the codes listed on the
display screen.
•
The heater may switch to another available heating mode.
Contact service immediately. To stop the beeping noise
(unless error code F2, F11 or bAd linE) press either the UP or
down arrow button and the alarm will stop and the display
will go back to normal (set temperature).
• Turn off power to water heater (generally at the breaker
panel). Then read "Electrical Connections" section of
Installation Instructions, see page 16. Then, contact the
installer to verify electrical input to the water heater.
• The odor can be reduced or eliminated in most water
heaters by replacing the anode rod with less-active
material rod. In some cases, an added step of
chlorinating the water heater and all hot water lines may
be necessary, contact your local water professional or
plumber for options and instructions. Call GE at
1.855.742.6112 to learn how to purchase
this replacement anode rod. A qualified servicer or
plumber should do this replacement. Use of a non-GE
approved anode rod, or operating the water heater
without a GE approved anode rod will VOID the warranty.
•
Check mode of unit.
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