HP StorageWorks 1510i - Modular Smart Array User Manual

Active/active firmware v2.0 or later
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HP StorageWorks
1510i Modular Smart Array installation and
user guide
active/active firmware v2.0 or later
Part number: 383070–002
Second edition: May 2008
Table of Contents
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Summary of Contents for HP StorageWorks 1510i - Modular Smart Array

  • Page 1 HP StorageWorks 1510i Modular Smart Array installation and user guide active/active firmware v2.0 or later Part number: 383070–002 Second edition: May 2008...
  • Page 2 Legal and notice information © Copyright 2005, 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: Table Of Contents

    Contents About this guide ......Intended audience ........Prerequisites .
  • Page 4 Key websites ........Key MSA1510i installation best practices .
  • Page 5 Updating MSA firmware ........About MSA controller firmware .
  • Page 6 Japanese power cord notice ....... Electrostatic discharge ....... . . Preventing electrostatic discharge .
  • Page 7 Tables 1 Document conventions ......2 Helpful websites ....... . 3 Levels of protection against power failure .
  • Page 9: About This Guide

    About this guide This guide provides information about installing, configuring, and using the MSA1510i. Intended audience This guide is intended for network administrators and storage managers with moderate or advanced knowledge of IP and storage networks. Prerequisites The following are prerequisites for installing or using this product: •...
  • Page 10: Document Conventions And Symbols

    http://www.ietf.org/internet-drafts/draft-ietf-ips-iscsi-slp-09.txt • Zeroconf: http://ietf.org/internet-drafts/draft-ietf-zeroconf-ipv4-linklocal-10.txt • 802.1q for Virtual LANs: http://www.ieee802.org/1/pages/802.1Q.html Operating system specific information can be found on the following websites: • Microsoft Windows: http://www.microsoft.com • Novell Linux: http://www.novell.com • HP-UX: http://www.hp.com • VMware: http://www.vmware.com Document conventions and symbols Table 1 Document conventions Convention Element Blue text:...
  • Page 11: Rack Stability

    TIP: Provides helpful hints and shortcuts. Rack stability Rack stability protects personnel and equipment. WARNING! To reduce the risk of personal injury or damage to equipment: • Extend leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. •...
  • Page 12: Subscription Service

    Subscription service HP recommends that you register your product at the Subscriber’s Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources. HP websites For additional information, see the following HP websites: •...
  • Page 13: Overview

    1 Overview This chapter provides a brief overview of the MSA1510i. • Product overview • iSCSI overview Product overview • MSA1510i product features • MSA1510i front features • MSA1510i rear features • Shipping contents MSA1510i product features The MSA1510i is a flexible, scalable iSCSI IP SAN solution. •...
  • Page 14: Front Features

    • SCSI and SATA hard drive firmware flashing is supported directly from the SMU using HP Firmware Maintenance CD 7.90 and later. For more information, see the SMU user guide. Front features 1. Blank for an additional controller (controller slot 2) 2.
  • Page 15: Rear Features

    Rear features 1. 2–Port Ethernet iSCSI module (for the controller in slot 1) 2. Chassis slot diagram 3. Fan modules 4. SCSI I/O module (bus 0) 5. Power supply modules 6. Blank for additional 2-Port Ethernet iSCSI module (for the controller in slot 2) 7.
  • Page 16: Shipping Contents

    Shipping contents 1. 1510i Modular Smart Array (MSA1510i) 2. 2U universal rack mounting kit 3. Printed documents, 2U rack mounting template, and documentation CD 4. Custom CLI configuration cable 5. Power cords newpage pi Overview...
  • Page 17: Iscsi Overview

    iSCSI overview • Targets • Initiators • Switches • Key iSCSI best practices IMPORTANT: MSA1510i iSCSI concepts and The following overview is very brief. For additional detail, see the deployment guide , provided on the MSA1510i Support CD v2.0 and MSA1510i support page: http://www.hp.com/support.
  • Page 18 • Disable unused or insecure services (such as telnet). • Change the logon username and password of the Storage Management Utility. Overview...
  • Page 19: System Components And Leds

    2 System components and LEDs This chapter includes figures and tables that identify system components and describe chassis and module LEDs patterns. • Front view • Rear view • Chassis and component LEDs Front view 1. Chassis LEDs 2. Chassis Power On/Standby button 3.
  • Page 20: Rear View

    Rear view 1. 2–Port Ethernet iSCSI module (for the controller in slot 1) 2. Chassis slot diagram 3. Blank for additional 2-Port Ethernet iSCSI module (for the controller in slot 2) 4. Power supply module 2 5. Power supply module 1 6.
  • Page 21: Chassis And Component Leds

    Chassis and component LEDs The MSA chassis and its modular components are equipped with LEDs. When the fault LED on any MSA component is amber, promptly determine the reason for the alert by examining the component, the messages displayed on the MSA controller LCD panel, and system event logs (such as those provided by HP Systems Insight Manager).
  • Page 22: Controller Leds

    NOTE: System power does not shut off completely with the power button. Standby removes power from most of the electronics and the hard drives, but portions of the power supply and some internal circuitry remain active. To remove the power completely, disconnect all power cords from the device. For instructions, “Powering off the MSA1510i”...
  • Page 23: Hard Drive Leds

    Item Name Meaning Condition Color SCSI bus 3 activity Green There is activity on this SCSI bus. SCSI bus 2 activity Green There is activity on this SCSI bus. SCSI bus 1 activity Green There is activity on this SCSI bus. Green SCSI bus 0 activity There is activity on this SCSI bus.
  • Page 24 Item 1 Item 2 Item 3 Fault Meaning Activity LED Online LED The hard drive is being accessed in one of the following ways: • The hard drive is not configured as part of an array. • The hard drive is a replacement and rebuild has not yet started. •...
  • Page 25: Sata Hard Drive Leds

    SATA hard drive LEDs Each SATA hard drive has two LEDs. The following figure and table describe their locations and meanings. Item 1 Item 2 Online/ Fault/UID LED Meaning Activity LED (amber/blue) (green) Alternating On, off, or The drive has failed, or a predictive failure alert has been received for this amber and blinking drive;...
  • Page 26: Slot Diagram Leds

    Slot diagram LEDs Located on the rear of the MSA, the slot diagram provides information about MSA modules. 1. 2–Port Ethernet iSCSI module (for the controller in slot 2) 2. SCSI I/O module (bus 3) 3. SCSI I/O module (bus 2) 4.
  • Page 27: 2-Port Ethernet Iscsi Module Leds

    2-Port Ethernet iSCSI module LEDs The 2-Port Ethernet iSCSI module has one LED to show the status of the module, and each port has two LEDs to show status and activity information for the specific port. Item Name Condition Color Meaning Power is on, the module is operational, and communication...
  • Page 28: Fan Module Leds

    Fan module LEDs Each fan module has one bi-color LED. This LED can be illuminated with either a green or amber color. The following figure and table describes their locations and meanings. Item Name Condition Color Meaning Solid Green The power is on. Status —...
  • Page 29: Scsi I/O Module Leds

    SCSI I/O module LEDs The SCSI I/O module has two LEDs. The following figure and table describes their locations and meanings. Item Name Condition Color Description Green Solid The power is on. Status — The power is off. There is activity on this SCSI Blinking Green module.
  • Page 30: Power Supply Module Leds

    Power supply module LEDs The power supply uses a single bi-color LED to indicate status. This LED can be illuminated with either a green or amber color. The following figure and table describes their locations and meanings. Item Name Description Condition Color Green...
  • Page 31: Installation

    3 Installation Installing the MSA1510i includes: • Planning and getting started tasks • Preparing the site • Preparing the network • Installing MSA hardware options • Racking the MSA and the storage enclosures • Installing hard drives in the enclosures •...
  • Page 32: Adding The Msa1510I Website As A Favorite In Your Browser

    Adding the MSA1510i website as a favorite in your browser This site (http://www.hp.com/go/msa1510i) includes the latest information about the MSA1510i, including product specifications, compatibility information, software and firmware downloads, user documents, and support advisories and notifications. Confirming that your network devices and tools are supported Specific versions of hardware, firmware, software, drivers, and multipathing components are designed to work together.
  • Page 33: Reviewing All Old Advisories And Notices

    Reviewing all old advisories and notices To help you better plan for and successfully install your MSA1510i, read all of the outstanding customer advisories before installing the MSA1510i. Advisories are available on the MSA1510i support page: http://www.hp.com/support. On this page, click See support and troubleshooting information. Also look for Troubleshoot a problem.
  • Page 34: Key Msa1510I Installation Best Practices

    Table 2 Helpful websites MSA1510i: http://www.hp.com/go/msa1510i • Latest controller firmware and approved driver versions • Compatibility guide (supported component and version information) • Quickspecs (technical information) • Release notes and system documentation MSA products: http://www.hp.com/go/msa Storage products: http://www.hp.com/storage Servers: http://www.hp.com/go/servers Clustering: http://h18000.www1.hp.com/solutions/enterprise/highavailability/index.html In addition to specific information about clustering, this website contains planning and best practices...
  • Page 35 • MSA1510i redundant controller and redundant Ethernet iSCSI I/O module (optional—for multipath configurations) • Hard drive storage enclosures (MSA20 SATA, MSA30 SCSI, or other supported models) • Hard drives • Confirm that the hardware and software components you plan to use are supported for use with the MSA1510i.
  • Page 36: Preparing The Site

    • Depending on the number of physical hard drives included in a storage unit, the Storage Management Utility may suggest RAID 6 (ADG) as the default RAID level, which offers a high level of fault tolerance and usable disk capacity, but at a significant cost to I/O performance. For comparable fault tolerance but higher performance, consider using RAID 1+0 when fault tolerance is desired and performance is more important than usable capacity.
  • Page 37: Providing Clearance Space And Ventilation

    Providing clearance space and ventilation Provide adequate clearance around the front and back of the racks. Provide at least 25 inches (63.5 cm) in the front of the rack to allow the doors to open fully and provide at least 30 inches (76.2 cm) in the rear of the rack to allow for servicing and airflow.
  • Page 38: Chassis Specifications

    Chassis specifications Parameter Value Height 8.78 cm (3.46 in.) Width 48.41 cm (19.06 in.) Depth 61.77 cm (24.32 in.) Weight 24.95 kg (55 lb) Input voltage requirements 100 to 240 VAC Rated input voltage Rated input frequency 47 Hz to 63 Hz Rated input current 6.4A Max, 1A typical Input power (max)
  • Page 39: Preparing The Servers

    Preparing the servers When preparing servers for the MSA1510i, be sure to do the following tasks. For detailed installation and configuration information, see the documentation provided with the server or software tools. Be sure to record information about the servers that will connect to the MSA1510i. (“Server information”...
  • Page 40: Racking The Msa And The Storage Enclosures

    Be sure to record information about the switches that will connect to the MSA1510i. (“Basic MSA1510i information” on page 142) For installation instructions, see the document shipped with each kit. CAUTION: Remove blanking panels only for the options being installed. For proper airflow and cooling, a blanking panel or component must be installed in the MSA chassis.
  • Page 41: Racking Best Practices

    CAUTION: Install hard drives in the enclosures only after mounting the enclosures in the rack. • An enclosure populated with hard drives is to too heavy to lift safely. • Movement of an enclosure during installation might damage the internal storage media of installed hard drives.
  • Page 42 If desired, use the instructions on the provided rack template to mark the holes on the front and rear rack uprights that will be used by the rails. If the holes in the rack uprights are round instead of square, remove the standard pins from the rails and replace them with the provided smaller round-hole pins.
  • Page 43 From the front of the rack, align the front end of the rail with the marked holes on the rack. Disengage the scissor-pin locking latch by pulling the bottom of the latch towards the front of the rack and, at the same time, insert the end of the rail into the inside-front of the rack, making sure that the scissor-pin clicks into place.
  • Page 44 If necessary, loosen the locking nut on the device retaining bracket and slide the bracket to the farthest position near the rear of the rack. Repeat through to install the other rail. Remove the bezel from the front of the MSA1510i by grasping the bezel by its left and right outside edges, and then, with even pressure, pulling toward you until the retaining clips disengage.
  • Page 45 Slide the MSA1510i into the rack until the front edge is flush with the front of the rack. Then, secure the MSA1510i to the front of the rack by tightening the thumbscrews on the front of the MSA1510i. 1 1. From the rear of the rack, secure the rear of the MSA by sliding the retaining bracket toward the MSA1510i, until the tab engages the slot in the MSA chassis.
  • Page 46: Installing Hard Drives In The Enclosures

    Installing hard drives in the enclosures After the storage enclosures are secured in the rack, install hard drives into the drive bays. For installation instructions, see the documents shipped with the hard drive or enclosure. Be sure to record information about the hard drives and their configuration (Array and unit information, Target...
  • Page 47: Connecting Cables

    Connecting cables Connecting cables includes: • Cabling best practices • Connecting SCSI cables • Connecting Ethernet cables • Connecting power cords Cabling best practices • Use the shortest possible cable between devices. Shorter cables are easier to manage and route along the back of the rack. In addition, shorter cables reduce the possibility of signal degradation that can occur over longer distances.
  • Page 48 Item Port Assigned box Assigned box number—SATA number—SCSI not used not used not used not used newpage pi Installation...
  • Page 49: Supported And Unsupported Scsi Connections

    Supported and unsupported SCSI connections Each SCSI I/O module has two ports. Depending on the type of storage enclosure you plan to connect, one or both of the ports might be supported. Supported Unsupported newpage pi 1510i Modular Smart Array installation and user guide...
  • Page 50: Connecting Sata Storage Enclosures

    Connecting SATA storage enclosures In the following illustration, two MSA20 SATA storage enclosures are connected to the MSA1510i using the pre-installed MSA SCSI I/O module. MSA1510i controller shelf MSA20 SATA storage enclosure (SCSI bus 0, Box 1) MSA20 SATA storage enclosure (SCSI bus 0, Box 5) Connecting SCSI storage enclosures In the following illustration, one dual-bus MSA30 SCSI storage enclosure is connected to the MSA1510i using two MSA SCSI I/O modules.
  • Page 51: Connecting Ethernet Cables

    Connecting Ethernet cables To connect the MSA1510i to the network switch, use qualified Category 5e (or better) Ethernet cables. IMPORTANT: Make sure that the first connection to the network switch is from port 0 (top port) of the primary Ethernet iSCSI module.
  • Page 52: Connecting Ethernet Cables In A Multipath Configuration

    Connecting Ethernet cables in a multipath configuration In the following illustration, additional items and cabling connections are needed in a multipath configuration. Additional iSCSI Ethernet network switch Additional MSA 2–Port Ethernet iSCSI module Additional Ethernet cables for the redundant path Connecting power cords To protect your system from power-failure-related downtime, each MSA1510i ships standard with a redundant power supply.
  • Page 53: Levels Of Protection Against Power Failure

    Table 3 Levels of protection against power failure Connection method Level of protection Protects you from downtime when one of the MSA1510i power supplies connected to: MSA1510i power supplies fails. The remaining power supply/fan module can operate • One power source the MSA1510i until a replacement module is installed.
  • Page 54: Powering On The Msa

    Powering on the MSA Verify that the following devices are powered on and in a ready state: • Uninterruptible Power Supplies (UPS) • Network switches Power on all attached hard drive storage enclosures. IMPORTANT: Proceed to the next step only after confirming that the external storage enclosures have completed their startup routines;...
  • Page 55: Verifying The Operating Status Of The Devices

    Verifying the operating status of the devices To verify that your server, switches, MSA1510i, and attached storage enclosures are operating properly, view the device LEDs, and then compare them with the patterns described in the documentation for the devices. If the LEDs indicate a fault, see documentation that came with the device.
  • Page 56: Reading Startup Messages On The Controller Display Panel

    MSA1510i component LED Condition Power supply module status LED Solid green = power is on. Fan control module status LED Solid green = power is on. 2-Port Ethernet iSCSI module status LED Solid green = power is on, the module is operational, and communication between the module and the controller is established.
  • Page 57: Troubleshooting

    Be sure to record the controller firmware version and management port IP address. (Basic MSA1510i information) IMPORTANT: Depending on the IP address automatically assigned to the MSA1510i, the MSA and its storage may be inaccessible to the network. If needed, change the IP address through the MSA controller LCD panel.
  • Page 58 Installation...
  • Page 59: Configuration

    4 Configuration Configuration includes: • MSA1510i supported management tools • Configuration best practices • Configuration overview • Configuring the Microsoft iSCSI initiator • Configuring the VMware iSCSI software initiator Supported management tools The following is a partial list of the tools that are supported for use with the MSA: •...
  • Page 60: Hp Systems Insight Manager (Hp-Sim) Overview

    Sample tasks include: configuring iSCSI elements, setting up the management interface, configuring the logical units (LUNs), limiting access to the storage, viewing controller and storage setup, viewing status information, and running diagnostic reports. HP Systems Insight Manager (HP-SIM) overview HP Systems Insight Manager (HP-SIM) is a web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a web browser.
  • Page 61: Configuration Best Practices

    Configuration best practices • Maintain detailed records of your iSCSI storage network, including information about the initiators, targets (including which LUNs are mapped to the targets), IP address assignments, and portals and portal groups. Be sure to note which initiators are accessing which targets through which portal groups using which IP addresses and protected by which Access Control List (ACL) and virtual Local Area Networks (VLAN).
  • Page 62: Clean-Up Configuration Tasks

    Clean-up configuration tasks After initially configuring the host and MSA, to complete the configuration, be sure to: • Check the SMU to ensure that all initiators have been added. • Verify in the initiator software that the 1510i targets are present. •...
  • Page 63 Enable discovery of the targets you want the initiator to access. NOTE: Multipath environments must enter access information for each path to the target. Select the Discovery tab. In the Target Portals section of the window, click Add. 1510i Modular Smart Array installation and user guide...
  • Page 64 Enter the IP address and TCP portal of the target on the primary controller, and then click OK. The display returns to the Discovery tab. (Example: 100.10.1.20:3260) In multipathing environments only, repeat step c to add the IP address and TCP portal of the target on the secondary controller.
  • Page 65 Configure target logon settings. On the Targets tab, select the first listing of the target, and then click Log On... Select the following options: • Automatically restore this connection when the system boots (optional). Each time this feature is selected, a login entry will be added to the Persistent Targets tab. Be careful not to select more than once per IP address and target.
  • Page 66 Expand the drop-down boxes and enter the following settings: • Local adapter: Microsoft iSCSI Initiator • Source IP: Enter the IP address of the NIC that has access to the target portal that you want to connect to (and will enter in the next step). •...
  • Page 67 View the display. It should now show a Status of Connected for that path to the target. NOTE: If the status is not Connected, do the following to eliminate one of the following common mistakes: • Make the second connection. •...
  • Page 68 NOTE: In multipathing environments only, two sessions should be established: • one for the target portal associated with MSA controller A • one for the target portal associated with MSA controller B Select one of the listed sessions and then click Connections. View the information in the window and do the following: •...
  • Page 69: Troubleshooting

    In multipathing environments only, test the redundancy by forcing a controller failover. (One method of forcing a failover is to disable the switch port associated with the active MSA controller path.) Troubleshooting Problem Possible cause / solution Microsoft iSCSI initiator The initiator name in the Microsoft iSCSI initiator software does not match the cannot add a discovery name entered for the initiator in the MSA1510i SMU or CLI.
  • Page 70: Configuring The Vmware Iscsi Software Initiator

    Configuring the VMware iSCSI software initiator NOTE: Only iSCSI software initiators are supported by MSA1510i. This section describes how to configure the VMware iSCSI initiator to connect to a dual-controller MSA1510i in a multipathing environment. (For single-controller configurations, omit all steps shown for multipath or dual-controller configurations.) The initiator is native to ESX.
  • Page 71: Enabling Iscsi Software Initiators

    ESX Server supports the Challenge Handshake Authentication Protocol (CHAP) that your iSCSI initiators can use for authentication purposes. After your initiator establishes the initial connection with the target, CHAP verifies the identity of the initiator and checks a CHAP secret that your initiator and the target share.
  • Page 72: Setting Up Chap Parameters For Software Initiators

    To add a new iSCSI target that your ESX Server host can use for a SendTargets session, click Add. The Add Send Targets Server dialog box displays. Enter the Send Targets server IP address, and click OK. To change or delete a Send Targets server, select the server and click Edit or Remove. Setting up CHAP parameters for software initiators When configuring your iSCSI software initiator, make sure that CHAP parameters are enabled for the initiator.
  • Page 73 To make any changes to the existing CHAP parameters, click Configure. The CHAP Authentication dialog box opens. To keep CHAP enabled, make sure Use the following CHAP credentials is selected. To use a new CHAP name, uncheck the Use initiator name check box, and enter the name of your choice.
  • Page 74: Performing A Rescan

    NOTE: If you disable CHAP, all sessions that require CHAP authentication will end immediately. Performing a Rescan If a new LUN becomes accessible through the adapter, then ESX Server registers this new virtual device for use by virtual machines. If an existing LUN is no longer used and appears to be gone, then it is removed from use by virtual machines.
  • Page 75: Troubleshooting

    Troubleshooting Problem Possible cause / solution iSCSI initiator cannot The initiator name in the iSCSI initiator software does not match the name entered add a discovery portal for the initiator in the MSA1510i SMU or CLI. • Storage port with target portal is not connected to the network. •...
  • Page 76 Configuration...
  • Page 77: Operation And Management

    5 Operation and management Some operation and management tasks include: • Powering off and powering on the MSA • Updating MSA firmware • Updating SCSI hard drive firmware • Recovering corrupted MSA controller firmware • Recognizing and recovering from hard drive failures and faulted LUNs •...
  • Page 78: Powering On The Msa

    Powering on the MSA Verify that the following devices are powered on and in a ready state: • Uninterruptible Power Supplies (UPS) • Network switches Power on all attached hard drive storage enclosures. IMPORTANT: Proceed to the next step only after confirming that the external storage enclosures have completed their startup routines;...
  • Page 79: Updating Msa Firmware

    Updating MSA firmware Firmware is a software program that resides in Read-Only Memory (ROM) on the device and is responsible for the behavior of the device. As part of a routine system maintenance program, it is important to periodically check the firmware versions installed throughout the system, including components on the server (operating system, drivers, software tools) and other network devices, including the MSA.
  • Page 80: Version Information Worksheet: Firmware, Driver, And Software Components

    • MSA release notes and readme files Identify items that need updating. (Table Table 6 Version information worksheet: firmware, driver, and software components Currently- Latest-available Component Update ? installed version version Operating system Y / N Operating system patch kit Y / N Initiator Y / N...
  • Page 81: Updating Msa Controller Firmware

    Updating MSA controller firmware CAUTION: The following methods are available for updating MSA array or storage enclosure firmware; select the method that best matches your environment: • Updating MSA firmware using the SMU • Updating MSA firmware using the MSA-CLI (most environments) Prerequisites Before updating system firmware, make note of the following: •...
  • Page 82: Updating Msa Firmware Using The Smu

    IMPORTANT: If you encounter any problems during the firmware update process, stop and contact HP technical support. See for support contact information. Updating MSA firmware using the SMU NOTE: HP Storage Management Utility For complete information about accessing and using the SMU, see the user guide Determine which version firmware is currently installed on the MSA by using one of the following methods:...
  • Page 83 From within the SMU, select Update > Controller > Flash Firmware. Under the Flash Firmware banner, click Browse and navigate to the location of the previously-obtained firmware file, and then click OK. Wait for a completion message to display. For example, the following messages are displayed on the MSA controller LCD panel: MSA1510i update: 307 FIRMWARE FLASH DONE MSA20 update: 313 FIRMWARE FLASH DONE ON BOX ...
  • Page 84: Updating Msa Firmware Using The Msa-Cli

    1 1. View the messages displayed on the array controller LCD panel during startup to confirm that the firmware was installed successfully and that the array controller restarts successfully. NOTE: In dual-controller configurations, firmware on the two controllers is compared each time the MSA chassis is restarted.
  • Page 85 Obtain the latest firmware files and save to a temporary location on the host: a. Navigate to the MSA1510i support page: http://www.hp.com/go/support. b. Click the title description of the download option to display important information about the update. • Click the Description tab for a brief overview about the download. •...
  • Page 86 At the CLI prompt, enter the following command: CLI> download firmware where: offline —performs an update, but does not automatically restart the MSA; the MSA must be restarted manually. Can be used in single-controller and dual-controller configurations. online—performs an update with an automatic restart upon completion. Can be used in dual-controller configurations only.
  • Page 87 In the Send File window: a. Click Browse, navigate to the directory in which you placed the firmware files, and then select the firmware file. b. Expand the Protocol drop-down box, and then select 1K Xmodem. Click Send. A 1K Xmodem status window is displayed. 1 1.
  • Page 88: Cloning Controller Firmware

    View the messages displayed on the array controller LCD panel during startup to confirm that the firmware was installed successfully and that the array controller restarts successfully. NOTE: In dual-controller configurations, firmware on the two controllers is compared each time the MSA chassis is restarted.
  • Page 89: Updating Scsi Hard Drive Firmware

    NOTE: There is the possibility that a specific version of firmware may not be compatible with certain hardware revisions of a controller. In this scenario, the firmware on the two controllers is compared, and the version that is compatible with both controllers is copied to the controller with the incompatible firmware version. However, if the controller that is updated is already operating and processing I/O, it is not reset.
  • Page 90 Select Update > Storage System > Flash Firmware. Under the Upload Inventory Firmware XML File banner, click Browse, navigate to the location of the previously-obtained XML firmware file, select an updating option, and then click OK. XML firmware filenames may be similar to the following: InventoryResultsLinux.xml Wait for the MSA1510i to process the XML file and update the display with a list of all Smart Components that need updating.
  • Page 91: Recovering Corrupted Msa Controller Firmware

    Recovering corrupted MSA controller firmware If the controller detects a firmware corruption, the following message is displayed on the LCD panel: ERROR: ROM CORRUPT SEND IMG VIA XMODEM To recover the controller, you must obtain a current firmware image and send it to the controller using a serial connection.
  • Page 92 Using the emulator transfer (or send file) command, send the firmware to the controller. The following instructions and examples use HyperTerminal. For more information, see user documentation for your emulator program. On the menu bar at the top of the HyperTerminal window, select Transfer > Send File. Click Browse and navigate to the location of the firmware image obtained in step Expand the Protocol drop-down box and select 1K XModem.
  • Page 93: Recognizing And Recovering From Hard Drive Failures And Faulted Luns

    Recognizing and recovering from hard drive failures and faulted LUNs The purpose of fault-tolerant array configurations is to protect against data loss due to hard drive failure. Each RAID configuration has inherent limitations on the number of hard drive failures that it can tolerate. If the fault-tolerance level of a particular LUN or array configuration is exceeded, the array will be locked from any further I/O.
  • Page 94: Compromised Fault Tolerance

    Compromised fault tolerance Each RAID configuration has inherent limitations on the number of physical hard drive failures that it can tolerate. If more hard drives fail than the fault-tolerance method allows, fault tolerance is compromised. When the MSA determines that the fault tolerance of a LUN is compromised, the LUN is taken offline and subsequent I/O requests are rejected.
  • Page 95: Automatic Data Recovery (Rebuild)

    If using the MSA LCD panel: a. If one of the following messages are displayed on the MSA array controller LCD front panel, an issue was found with one or more configured LUNs that may result in data loss, so all of the hard drives in the LUNs have been disabled.
  • Page 96: Failure Of Another Drive During Rebuild

    • The priority that the rebuild is given over normal I/O operations (you can change the priority setting through the Array Configuration Utility (ACU), Storage Management Utility (SMU), or MSA Command Line Interface (MSA-CLI). • The amount of I/O activity during the rebuild operation •...
  • Page 97: Removing The Hard Drive

    CAUTION: When replacing a hot pluggable hard drive, it is important that you follow the guidelines in this section. Failure to do so could result in data loss and could void your warranty. CAUTION: For more information about replacing hard drives, see the following: •...
  • Page 98: Installing The Hard Drive

    Pull the hard drive out of the storage enclosure bay (3). Installing the hard drive NOTE: Illustrations in this section demonstrate installing a hard drive in an MSA20 storage enclosure. The procedure for installing a hard drive in an MSA30 or other storage enclosure is similar. Press the hard drive ejector button (1) and pull the release lever to the full open position (2).
  • Page 99: Verifying Proper Operation

    Slide the replacement hard drive into the same bay from which the old hard drive was just removed, making sure that the lever is in the full open position to ensure a correct latch. Then, push the hard drive into the bay as far as it will go, pressing firmly on the hard drive to make sure that it is seated properly (1).
  • Page 100: Adding Or Migrating Hard Drives, Enclosures, And Arrays

    Adding or migrating hard drives, enclosures, and arrays This section describes the following common migration scenarios: • Adding new hard drive storage enclosures • Migrating existing storage enclosures • Migrating the hard drives that make up an array NOTE: For the most up-to-date information on supported storage enclosures, see the MSA website. Adding new hard drive storage enclosures NOTE: New storage enclosures with unconfigured hard drives are hot pluggable.
  • Page 101: Migrating The Hard Drives That Make Up An Array

    Schedule a maintenance window to allow the storage subsystem to be turned off. Ensure that a known, good backup is available. From your management utility, such as the SMU, ACU, or MSA-CLI, generate a record of your current configuration. If possible, power off all servers connected to the MSA array. Or, close all dependent applications. In MSA1510i configurations, be sure to use the initiator software to log off all MSA1510i targets.
  • Page 102: Changing The Management Port Ip Address Through The Msa1510I Controller Display Panel

    Power Off the MSA storage system as detailed in Powering off the MSA1510i. Move the hard drives. Power on the MSA storage system as detailed in Powering on the MSA. The following message should be displayed on the LCD front panel of the controller 86 DRIVE POSITION CHANGE DETECTED.
  • Page 103 After all changes are entered, exit the management menu. Press v until Exit is displayed and blinking, and then press >. The LCD panel returns to the display mode. Verify that the IP address was entered correctly by pressing ^ or v until the Port #MA0 IP message is displayed.
  • Page 104 Operation and management...
  • Page 105: Msa Controller Lcd Panel Message Descriptions

    6 MSA controller LCD panel message descriptions Included sections: • LCD panel overview • LCD message types • LCD message descriptions LCD panel overview Each array controller contains an integrated Liquid Crystal Display (LCD). This module is used for displaying informational and error messages, showing the status of the module, and for providing user input when required.
  • Page 106: Lcd Message Types

    Fault LED—indicates an internal MSA component failure or external storage enclosure failure Two-line, twenty-column text message LCD display panel Left navigation button Up navigation button Right navigation button Down navigation button Redundancy Link LED (dual-controller configurations only)—indicates that both array controllers and their corresponding Fibre Channel I/O modules are in a redundant mode of operation LCD message types The display module is capable of holding up to 100 messages.
  • Page 107: User Input Messages

    User input messages User input messages indicate that the system has encountered a situation that allows user input. The user can select from a number of choices. If the user does not select one of the choices in a set amount of time, the system selects the default setting.
  • Page 108 Message Type Description Action Yes = the volume is enabled (regardless of the issue). The volume attempts to return to its An issue has been found with a normal operating state and the configured volume that may result data is accessible. 02 ENABLE VOLUME in data loss, so the volume has User input...
  • Page 109 Message Type Description Action Scroll through and read the messages on both controller LCD panels to confirm the currently installed firmware versions on the controller. Then, respond appropriately to the prompt. In dual-controller configurations < = No, do not clone. only, the array controller has >...
  • Page 110 Message Type Description Action Restart the system. An online firmware update was successful, but a subsequent In dual-controller configurations, 18 ONLINE UPGRADE Error step failed. In dual-controller if the 07 CLONE FIRMWARE? INCOMPLETE configurations, this may cause the '<'=NO, '>'=YES message is other to not update properly.
  • Page 111 Message Type Description Action The MSA has a number of internal devices that are accessed via an I2C hardware bus. One of these devices failed when attempting to 31 I2C WRITE write to it. Certain I2C devices are If the issue persists, contact HP Error FAILURE
  • Page 112 Message Type Description Action If the MSA is currently involved in host I/O, remove the standby array controller, add or replace the Fibre Channel daughter card as needed, wait 10 seconds, and Both array controllers must contain then reinsert it, ensuring that it is the same hardware for them to fully seated in the chassis.
  • Page 113 Message Type Description Action If the MSA is currently involved in host I/O, remove the standby array controller, wait 10 seconds, and then reinsert it, ensuring that it While either attempting to enter is fully seated in the chassis. redundant mode or already operating in redundant mode, one If this does not resolve the issue, 49 REDUNDANCY...
  • Page 114 Message Type Description Action Remove the array controller that The cache memory modules on has been halted, replace the cache the two controllers are not the modules with the appropriately 54 REDUNDANCY Error same size. All cache memory sized ones, wait 10 seconds, and FAILED CACHE DIMMS modules must be the same size for then reinsert the array controller,...
  • Page 115 Message Type Description Action If the failure has occurred on the standby array controller, remove the standby array controller, replace the cache modules, wait 10 seconds, and then reinsert the array controller, ensuring that it is fully seated in the chassis. If the failure has occurred on the 66 CACHE HARDWARE The cache memory has...
  • Page 116 Message Type Description Action If = 1.1 or 1.2: There is currently only one cache module in the array controller, but the controller was previously configured with a second cache module that is now missing. If = 2.1 or 2.2: A second cache module was added to this controller, but it contains data from its previous array controller.
  • Page 117 Message Type Description Action If the failure occurred on the standby array controller, remove the standby array controller, remove cache, attach cache batteries, replace the cache modules, wait 10 seconds, and then reinsert the array controller, ensuring that it is fully seated in the chassis.
  • Page 118 Message Type Description Action An unsupported hard drive is 88 NON-HP DRIVE Informational located in the indicated bay of the BOX #, BAY storage enclosure. The indicated hard drive contains unrecognized configuration 89 INVALID CONFIG Error Replace the indicated hard drive. information from another system BOX #, BAY ...
  • Page 119 Message Type Description Action Power off the MSA and then all attached storage enclosures. Unplug and reinsert all SCSI hard The configured volume is missing drives ensuring they are fully 108 VOLUME # too many of the SCSI hard drives Error seated in their bays.
  • Page 120 Message Type Description Action If there are supposed to be configured volumes, power off the MSA and then all attached storage enclosures. Unplug and reinsert all No configured volumes were SCSI hard drives ensuring they are 121 NO VOLUMES Informational detected at power-up.
  • Page 121 Message Type Description Action The LEDs on the MSA and all connected hard drives are blinking because that array controller Informational was selected for identification 150 BEACON ON or configuration in a host-based application such as the ACU or SMU. The LEDs on the MSA and all connected hard drives are no longer blinking because the...
  • Page 122 Message Type Description Action The array controller has successfully completed the process of copying 301 RECOVERY ROM Informational the current active firmware image AUTOFLASH DONE into the backup recovery ROM. Remove the failing array controller, wait 10 seconds, and then reinsert the array controller, ensuring that The array controller failed to copy it is fully seated in the chassis.
  • Page 123 Message Type Description Action The array controller in the MSA has completed the firmware flash process. It is now safe to restart the MSA and begin using the 307 FIRMWARE FLASH Informational new firmware. In dual-controller DONE configurations, the new firmware is cloned onto the other controller during the startup routine.
  • Page 124 Message Type Description Action Indicates that the array controller 319 FAN FLASH DONE Informational has completed updating the ON BOX # firmware on a fan module. Indicates that the array controller Retry the operation. Contact HP 320 FAN FLASH Error was unable to update the firmware support if the problem persists.
  • Page 125 Message Type Description Action Check all fans and ensure they are operating. Any failed fans should The temperature in the specified be replaced. Ensure that there is a storage enclosure is starting to 406 STORAGE BOX Error module or blanking panel (cover exceed the normal operating #...
  • Page 126 Message Type Description Action Verify that the external storage The MSA has detected an external enclosures are connected properly 450 INVALID SCSI Error storage enclosure that is cabled to the MSA. For more information, CABLING BOX # incorrectly. see the MSA installation guide. The array controller's PCI subsystem 500 INITIALIZING is being initialized as part of the...
  • Page 127 Message Type Description Action The iSCSI subsystem is being 522 INITIALIZING Informational initialized as part of the power-on ISCSI SUBSYSTEM sequence. The iSCSI configuration is being 523 LOADING ISCSI Informational loaded into the iSCSI hardware as PARAMS part of the power-on sequence. The array controller has detected 524 ISCSI MODULE Error...
  • Page 128 Message Type Description Action The MSA has detected an IP Reconfigure the MSA to use an 608 PORT Error address conflict with another unused IP address, or remove the CONFLICT device on the network. conflicting device from the network. The detected MSA processor 611 PROCESSOR REV Informational...
  • Page 129: A Regulatory Compliance And Safety

    A Regulatory compliance and safety Federal Communications Commission notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
  • Page 130: Regulatory Compliance Identification Numbers

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
  • Page 131: Class B Equipment

    The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1 1976. Compliance is mandatory for products marketed in the United States. International notices and statements Canadian notice (Avis Canadien) Class A equipment...
  • Page 132: Japanese Notice

    Japanese notice Korean notice (A&B) Class A equipment Class B equipment Safety Battery replacement notice WARNING! The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: •...
  • Page 133: Taiwan Battery Recycling Notice

    Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
  • Page 134: Grounding Methods

    • Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. Grounding methods There are several methods for grounding.
  • Page 135: Dutch Notice

    Dutch notice Verwijdering van afgedankte apparatuur door privé-gebruikers in de Europese Unie Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden gedeponeerd bij het normale huishoudelijke afval. U bent zelf verantwoordelijk voor het inleveren van uw afgedankte apparatuur bij een inzamelingspunt voor het recyclen van oude elektrische en elektronische apparatuur.
  • Page 136: French Notice

    French notice Élimination des appareils mis au rebut par les ménages dans l'Union européenne Le symbole apposé sur ce produit ou sur son emballage indique que ce produit ne doit pas être jeté avec les déchets ménagers ordinaires. Il est de votre responsabilité de mettre au rebut vos appareils en les déposant dans les centres de collecte publique désignés pour le recyclage des équipements électriques et électroniques.
  • Page 137: Italian Notice

    újrahasznosítása hozzájárul a természeti erőforrások megőrzéséhez, valamint biztosítja a selejtezett termékek környezetre és emberi egészségre nézve biztonságos feldolgozását. A begyűjtés pontos helyéről bővebb tájékoztatást a lakhelye szerint illetékes önkormányzattól, az illetékes szemételtakarító vállalattól, illetve a terméket elárusító helyen kaphat. Italian notice Smaltimento delle apparecchiature da parte di privati nel territorio dell’Unione Europea Questo simbolo presente sul prodotto o sulla sua confezione indica che il prodotto non può...
  • Page 138: Portuguese Notice

    naturalnych i zapewnią ponowne wprowadzenie go do obiegu w sposób chroniący zdrowie człowieka i środowisko. Aby uzyskać więcej informacji o tym, gdzie można przekazać zużyty sprzęt do recyklingu, należy się skontaktować z urzędem miasta, zakładem gospodarki odpadami lub sklepem, w którym zakupiono produkt.
  • Page 139: Swedish Notice

    contribuirá a conservar los recursos naturales y a garantizar el reciclado de estos residuos de forma que se proteja el medio ambiente y la salud. Para obtener más información sobre los puntos de recogida de residuos eléctricos y electrónicos para reciclado, póngase en contacto con su ayuntamiento, con el servicio de eliminación de residuos domésticos o con el establecimiento en el que adquirió...
  • Page 140 Regulatory compliance and safety...
  • Page 141: B Msa1510I Worksheets

    B MSA1510i worksheets Use these worksheets to record information about your MSA1510i. NOTE: These worksheets are not prerequisites for installing your MSA1510i, but some of the information is required for initial setup and configuration, and some of the information may be helpful for future configuration changes and troubleshooting purposes.
  • Page 142: Basic Msa1510I Information

    Table 8 Basic MSA1510i information Component Settings Configuration type (check one) Single-path, non-clustered servers Single-path, clustered servers Multipath, non-clustered servers Multipath, multiple clustered servers ____________________________________ MSA1510i chassis serial number ____________________________________ Controller firmware version, installed ____________________________________ Controller firmware version, Web ____________________________________ Installation CD version shipped ____________________________________ Installation CD version on the Web...
  • Page 143 Table 9 MSA1510i 2-Port Ethernet iSCSI module IP address information Component Settings Primary Ethernet iSCSI module, for the controller in Location: Rear-left of the MSA1510i slot 1: Physical port 0 (top port) Logical port SA0 IP address / VLAN ID ________________________ / __________ ____________________________________ TCP port...
  • Page 144 MSA1510i 2–Port Ethernet iSCSI module IP address information (continued) Component Settings Redundant module, for the controller in slot 2 Location: Rear-right of the MSA1510i Physical port 0 (top port) Logical port SB0 IP address / VLAN ID ________________________ / __________ ____________________________________ TCP port ____________________________________...
  • Page 145 Table 10 Network switch information Component Setting ____________________________________ Make and model ____________________________________ Capability (100BaseT, 1000BaseT) ____________________________________ VLAN ID ____________________________________ LAN segment IP address ____________________________________ VLAN ID ____________________________________ LAN segment IP address ____________________________________ VLAN ID ____________________________________ LAN segment IP address An additional network switch: ____________________________________ Make and model ____________________________________...
  • Page 146: 1 Server Information

    Table 1 1 Server information Component Settings ____________________________________ Make and model ____________________________________ Operating system, version ____________________________________ Service pack and patch kit ____________________________________ Server name ____________________________________ iSCSI qualified name (iQN) ____________________________________ VLAN ID ____________________________________ 100/1000BaseT NIC model ____________________________________ NIC slot number/port number ____________________________________ NIC IP address ____________________________________...
  • Page 147 Server information (continued) Component Settings An additional server: ____________________________________ Make and model ____________________________________ Operating system, version ____________________________________ Service pack and patch kit ____________________________________ Server name ____________________________________ iSCSI qualified name (iQN) ____________________________________ VLAN ID ____________________________________ 100/1000BaseT NIC model ____________________________________ NIC slot number/port number ____________________________________ NIC IP address ____________________________________...
  • Page 148 Server information (continued) Component Settings An additional server: ____________________________________ Make and model ____________________________________ Operating system, version ____________________________________ Service pack and patch kit ____________________________________ Server name ____________________________________ iSCSI qualified name (iQN) ____________________________________ VLAN ID ____________________________________ 100/1000BaseT NIC model ____________________________________ NIC slot number/port number ____________________________________ NIC IP address ____________________________________...
  • Page 149 Server information (continued) Component Settings An additional server: ____________________________________ Make and model ____________________________________ Operating system, version ____________________________________ Service pack and patch kit ____________________________________ Server name ____________________________________ iSCSI qualified name (iQN) ____________________________________ VLAN ID ____________________________________ 100/1000BaseT NIC model ____________________________________ NIC slot number/port number ____________________________________ NIC IP address ____________________________________...
  • Page 150 Table 12 Array and unit information Array Unit # RAID Unit Drive type Spare Disk members level (SCSI/SATA) capac- MSA1510i worksheets...
  • Page 151 Table 13 Target information Target Units LUNs IP address/subnet/port MSA portal/portal group/logical port Table 14 Initiator access information VLAN ID Server name iQN name Initiator alias Assigned target 1510i Modular Smart Array installation and user guide...
  • Page 152 MSA1510i worksheets...
  • Page 153: Index

    Index Symbols obtaining, 84 data recovery, automatic, 95 CLI download firmware command, 84 2-Port Ethernet iSCSI module cloning of firmware between controllers, 78, LEDs, 27 78, 88 clustering website, 34 command line interface obtaining, 84 audience, 9 Command Line Interface, overview, 59 automatic data recovery components, 19...
  • Page 154 cache hardware enabled, 1 14 redundancy failed mismatch hardware, 1 12 cache hardware temporarily disabled, 1 15 redundancy failed no second controller, 1 13 cache module size, 1 14 redundancy failed out of memory, 1 13 chassis nvram contents corrupted, 1 1 1 redundancy failed PCI bus error, 1 13 clone...
  • Page 155 conventions cache data lost battery dead, 1 14 document, 10 cache hardware batteries, 1 17 text symbols, 10 cache hardware failed and disabled, 1 15 converting rack rails for round-hole racks, 42 chassis nvram contents corrupted, 1 1 1 cloning refused system halted, 109 corrupted firmware recovering, 91...
  • Page 156 volume rebuild failure, 1 19 hard drive failure volume state disabled, 1 18 compromised fault tolerance, 94 volume state failed, 1 18 compromised fault tolerance, causes, 94 volume state missing drives, 1 19 compromised fault tolerance, recovering, 94 volume state wrong hard drive replaced, 1 19 data recovery, automatic, 95...
  • Page 157 initializing PCI subsystem, 126 volume state waiting to rebuild, 1 18 initializing redundancy support, 1 1 1 Infrastructure website, 34 initializing SCSI subsystem, 1 10 initiator initializing subsystem, 1 10 overview of, 17 initializing target-based mgmt, 127 Insight Manager iSCSI module flash done, 123 description, 39 iSCSI module flash...
  • Page 158 planning browsing websites, 34 management mode identifying system components, 33 controller display, 60 recording information, 33 management port IP address using the overview poster, 33 changing , 102 power message descriptions applying to the MSA1510i, 78, 78 LCDs, 107 connecting the power cord, 52 MSA controller powering...
  • Page 159 regulatory compliance, 129 Systems Insight Manager information number, 130 overview, 60 notices HP series number, 130 related documentation, 9 replacing target hard drive, 96 worksheet, 151 cloning, 88 targets overview of, 17 tasks initial configuration, 61 safety notices, 132 technical support SAN Infrastructure website, 34 HP, 1 1...
  • Page 160 websites weight considerations, 36 clustering, 34 worksheets, 141 customer self repair, 1 1 basic MSA1510i information, 142 enclosures, 34 IP address information, 143 server information, 146 , 12 documentation, 9 storage information, 150 HP Subscriber’s Choice for Business, 12 switch information, 145 infrastructure, 34 target...

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