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Limited Warranty for USA Customers Only
FOR HITACHI MODELS STARTING WITH "CM":
Hitachi America, Ltd. warrants our CM Hitachi CRT colour monitor models to be free from
defects in material and workmanship for 36 months from the date you purchased it if your
purchase was made prior to 1/31/01 or 60 months if your purchase was made after
1/31/01 from your authorised Hitachi America, Ltd. monitor dealer. If you purchase a
Hitachi CML Liquid Crystal Display (LCD) colour monitor, Hitachi provides a warranty of
36 months for the panel and 12 months for the backlight if purchased before 1/31/01 or 36
months for both panel and backlight if purchased after 1/31/01. In the event of a defect
during this 12 month, 36 month or 60 month period, Hitachi America, Ltd. will, at its option,
repair or replace the monitor at no charge except as set forth below. If owner cannot
provide proof of purchase, the warranty period will start to run from the date of
manufacture.
FOR HITACHI VALUE LINE MODELS STARTNG WITH "V":
Hitachi America, Ltd. warrants our Value line "V" series of colour monitors to be free from
defects in material and workmanship for a 36 month period from the date your purchase
was made from an authorised Hitachi America, Ltd. monitor dealer. In the event of a
defect during the first 12 months, Hitachi will, at its option, repair or replace the monitor at
no charge except as set forth below. From the 13th month through the 36th month after
purchase, Hitachi will provide parts ONLY free of charge through its Authorised Monitor
Service Centre. All additional charges – INCLUDING ANY & ALL
MANDATORY
LABOUR CHARGES TO REPLACE ANY COVERED PARTS – will be your responsibility.
You will be responsible for paying Hitachi's authorised service centre directly for all labour
and associated shipping charges.
FOR ALL HITACHI MONITORS:
Hitachi America, Ltd. may repair your monitor with new or reconditioned parts or replace it
with a new or reconditioned monitor of the same or similar kind, and any replaced
monitors or parts become Hitachi America, Ltd.'s property.
Exclusions from this warranty: It is normal for Cathode Ray Tube (CRT) monitors and
LCD display backlights to decrease in brightness as they age. This is a natural process in
CRTs & LCDs due to the degradation of the LCD backlight and the degradation of the
CRT phosphors that create the image and is not covered by this warranty. THIS
WARRANTY EXCLUDES DECREASED IMAGE CLARITY OR REDUCED BRIGHTNESS
DUE TO NATURAL AGING OF THE MONITOR/DISPLAY. IN ADDITION,THIS
WARRANTY DOES NOT COVER PHOSPHOR BURN. Phosphor burn can occur when a
monitor is left with one static image for extended periods of time during which the image
may become burned into the phosphors.
This limited warranty does not cover damage occurring in shipping or in storage after you
purchase the monitor or damage caused by abuse, accident, disaster, misuse,
mishandling, mispackaging or shipping, improper installation, unauthorised repair or
modification, or failure to follow the manufacturer's instruction with respect to the proper
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