Page 1 HP Server tc2110 Operations and Maintenance Guide Online Version: 1.10 December 2002...
Page 2: Audience Assumptions
Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.
Page 3: Table Of Contents
Contents 1 Controls and Indicators ......................... 1 Front Panel ............................... 1 Additional Controls and Indicators......................2 Rear Panel ..............................3 Applying Power to the HP Server ......................4 Connecting the Power Cords........................ 4 Powering-Up the Server ........................5 Powering-Down the Server........................6 Connecting Power to Multiple-Server Configurations ................
Page 4 Contents IRQ Settings ............................37 Boot Priority ............................37 Installing an Accessory Board ......................38 Removing Accessory Boards ......................41 Connecting Peripheral Devices ......................41 Monitor, Keyboard, and Mouse ......................42 Uninterruptible Power Supply (UPS) ....................42 Configuring the HP Server tc2110 ......................43 HP Startup CD-ROM ..........................
Page 5 Contents Server stops working (hangs)...............Error! Bookmark not defined. Power Problems..................Error! Bookmark not defined. Video/Monitor Problems ................Error! Bookmark not defined. Configuration Problems ................Error! Bookmark not defined. Printer/Datacomm Problems..............Error! Bookmark not defined. Keyboard and Mouse Problems ...............Error! Bookmark not defined. Flexible Disk Drive Problems..............Error! Bookmark not defined. CD-ROM Problems...................Error! Bookmark not defined.
Page 6 Contents 8 Parts Identification ..........................97 Exploded View – Covers and Bezels...................... 97 Exploded View – Mass Storage Devices ....................98 Exploded View – Chassis Fan, Power Supply, and System Board............99 Exploded View – System Board Components..................100 Replaceable Parts List.......................... 101 Cables and Part Numbers ........................
Page 7: Controls And Indicators
1 Controls and Indicators This chapter describes the controls, ports, and indicators on the front and rear of the HP Server tc2110. Front Panel The front panel provides the controls and indicators commonly used when operating the Server. Figure 1-1. Front Panel...
Page 8: Additional Controls And Indicators
Chapter 1 Controls and Indicators Table 1-1 provides the front panel power switch and the lower bezel LED indicator definitions. Table 1-1. Control Panel Switch and Indicators Control / Indicator Description Power On/Off/ This green LED indicator provides the power state of the Sleep LED Server: Steady green when the Server is operating normally.
Page 9: Rear Panel
Controls and Indicators NOTE For more information on the HP Tape Drive and its error codes, refer to the documentation provided with the tape drive or refer to Hewlett-Packard’s web site, at: http://www.hp.com/. Rear Panel The ports, connectors, switches and other related items at the rear of the Server are listed below and shown in Figure 1-3.
Page 10: Applying Power To The Hp Server
Chapter 1 Controls and Indicators Figure 1-3. Rear Panel and Ports Applying Power to the HP Server If you choose to use sleep states in conjunction with the HP Server tc2110, refer to “Sleep States (ACPI)” later in this section and your respective NOS. Connecting the Power Cords WARNING For your safety always connect equipment to a grounded wall outlet.
Page 11: Powering-Up The Server
2. Connect the monitor’s power cord and the HP Server’s power cord to a grounded outlet. See Figure 1-4. NOTE Hewlett-Packard does not support power supply upgrades. Power supply installation information is only intended to assist with the replacement of a defective power supply unit.
Page 12: Powering-Down The Server
Chapter 1 Controls and Indicators Powering-Down the Server 1. Make sure that you have exited all applications. 2. Use the shut down command in your operating system’s Start menu (for Windows NT 4.0 and Windows 2000, and Windows XP operating systems). 3.
Page 13 Chapter 1 Controls and Indicators the user interface provided by the ACPI-compliant NOS. While power management is under the control of the ACPI-compliant NOS, the HP Server’s power button is capable of an override in case of a non-responsive NOS. NOTE The HP Server power button will force a power down without waiting for the NOS to gracefully shut down the Server, if the power button is pressed and held for more than five...
Page 15: External Connectors
2 External Connectors Unless otherwise noted, the following features apply to all models. Some features are factory installed; others are optional. Mini-DIN (PS/2) Connectors Mini-DIN Connector (female) for the Mouse and Keyboard Mini-DIN Connector Pinouts for the Mouse and Keyboard Pin Number Signal Description Data signal...
Page 16: Parallel Port Connector
Chapter 2 External Connectors Parallel Port Connector Parallel Connector Parallel Port Connector (female) Pinouts Pin Number Signal Description Pin Number Signal Description Strobe5 Acknowledge b Data bit 06 Busy Data bit 1 a Paper end Data bit 2 a Select Data bit 3 a Auto line feed b Data bit 4 a...
Page 17: 68-Pin Lvd Scsi Port Connector (Low Voltage Differential)
Chapter 2 External Connectors 68-Pin LVD SCSI Port Connector (Low Voltage Differential) LVD SCSI Connector (Male) Pin 1 Pin 68 68-Pin SCSI Port Connector Shown as pin matching Pin Number Signal Signal Description Number Description +DB(12) -DB(12) +DB(13) -DB(13) +DB(14) -DB(14) +DB(15) -DB(15)
Page 18: 50-Pin Narrow Scsi Port Connector - Accessory Board
Chapter 2 External Connectors Pin Number Signal Signal Description Number Description +DB(11) -DB(11) 50-Pin Narrow SCSI Port Connector – Accessory Board Position 25 Position 1 Position 50 Position 26 SCSI Port Connector 50-Pin Narrow SCSI Port Connector Pinouts Pin Number Signal Description Pin Number Signal Description...
Page 19: Standard Lan Connector
Chapter 2 External Connectors Standard LAN Connector LAN Connector LAN Connector Pinouts Pin Number Signal Description Data signal Not used Ground Power (+5 V dc) Clock signal Not used...
Page 21: Installing And Configuring
3 Installing and Configuring Opening and Closing the HP Server This section describes how to remove and replace the left side cover and the upper front bezel of the HP Server tc2110. WARNING Before removing the cover, always disconnect the power cord and unplug telephone cables.
Page 22: Replacing The Left Side Cover
Chapter 3 Installing and Configuring 3. Pull outward on the latch, grasp the edges of the cover and lift the cover upward to remove it. See Figure 3-1. Figure 3-1. Removing the Left Side Cover 4. Place the left side cover in a safe place for re-installation later. WARNING Parts inside the server may be hot;...
Page 23: Removing The Upper Bezel
Chapter 3 Installing and Configuring 4. Lift the latch to engage the lock and completely close the side cover. The side cover should snap into place when securely closed. Figure 3-2. Replacing the Left Side Cover 5. Lock the cover using the key provided, if required. Reconnect all the power and telecommunication cables.
Page 24: Replacing The Upper Bezel
Chapter 3 Installing and Configuring Figure 3-3. Removing the Upper Front Bezel Replacing the Upper Bezel 1. Hold the upper bezel next to the chassis, and align the hinge teeth, both upper and lower, as shown in the following illustration. The hinge teeth can only fit together within the space allowed, so it should fit on the first try.
Page 25: Mass Storage
Chapter 3 Installing and Configuring Figure 3-4. Replacing the Upper Bezel Mass Storage This section describes how to install the internal mass storage devices, including the internal hard disk drives (IDE or SCSI) and the optional tape backup (DAT) drive. The HP Server tc2110 comes standard with one flexible disk drive, one IDE CD-ROM, and at least one SCSI or IDE hard disk drive, depending on the model.
Page 26: Mass Storage Guidelines
Chapter 3 Installing and Configuring Figure 3-5. Mass Storage Locations Mass Storage Guidelines · General Guidelines o Use care when unpacking and handling the hard disk drives. The hard disk drives are very susceptible to mechanical shock and can be easily damaged by a drop as short as one-quarter of an inch.
Page 27: Boot Priority
Chapter 3 Installing and Configuring o Ensure that the SCSI devices you install do not have terminations installed. The SCSI drives are connected to a terminated cable and do not require termination on the SCSI drive. o Use only HP Ultra 160 SCSI LVD (1-inch) low profile 3.5-inch hard disk drives for the hard disk drive cage.
Page 28: Scsi Mass Storage Devices
Chapter 3 Installing and Configuring The IDE Server model uses the IDE-1 for the boot drive and the IDE-2 connector for the IDE CD-ROM. The Setup Utility (BIOS) can be used to change the boot order of the flexible disk drive and the IDE devices. Refer to “BIOS Setup Utility”...
Page 29: Installing A Second Hard Disk Drive (Drive Cage Mounted)
* The secondary IDE (IDE-2) cable is connected to the factory-installed CD-ROM drive. The primary IDE connector (IDE-1) is available on the SCSI model, but is not supported by Hewlett-Packard. ** A 50-to-68-pin SCSI adapter is provided with the HP backup tape drive.
Page 30 Chapter 3 Installing and Configuring Figure 3-6. Releasing the Retaining Clips 5. Remove the hard disk drive from its protective bag and check, or set the following items: a. Check for bent pins on any of the connectors and carefully straighten any bent pins. b.
Page 31: Installing A Third Hard Disk Drive (Tray Mounted)
Chapter 3 Installing and Configuring 7. Slide the drive into the lower cage opening with the data and power connectors facing out of the drive cage. See Figure 3-8. Figure 3-8. Drive Cage Mounting 8. Attach the data connectors to the drives. Assuming that you want to boot from the original hard drive, attached the end connector (marked DRIVE 0) to this drive and the other connectors to the remaining drive(s).
Page 32: Installing An Optional Cd-Rom Or Dvd Drive
Chapter 3 Installing and Configuring NOTE If the hard disk drive (HDD) you are planning to install already has a mounting tray attached, you must remove it from the tray. 6. Install the hard disk drive as described below: a. Place the hard disk drive into the tray and use the screws provided to secure it to the tray from the bottom.
Page 33 Chapter 3 Installing and Configuring 1. If the Server is operating, power down the Server. Refer to Chapter 1, “Controls and Indicators” for instructions. 2. Disconnect the power cord and any external cables connected to the Server. If necessary, label each one to expedite re-assembly. 3.
Page 34: Installing An Optional Backup Tape Drive
Chapter 3 Installing and Configuring Installing an Optional Backup Tape Drive The optional HP SureStore DAT 24i backup tape drive is a single-ended device and may slow down the disk access time for the Ultra-160 SCSI drives. A second SCSI controller board may be required to separately control the backup tape drive.
Page 35: Memory Modules
Chapter 3 Installing and Configuring Figure 3-11. Installing the Optional Backup Tape Drive Memory Modules The main memory for the HP Tower Server tc2110 is implemented using three memory slots on the system board and it supports up to 1.5 GB (512 MB x 3) of memory. The Server only supports HP 168-pin, PC 133 (133 MHz), 3.3V, unbuffered, ECC SDRAM DIMMs and ships with at least one 128 MB DIMM installed.
Page 36: Installing Additional Dimms
Chapter 3 Installing and Configuring · Supported memory capacity ranges from 128 MB to 1.5 GB maximum (512 MB x 3 DIMM slots total). The minimum capacity is 128 MB (one DIMM). · DIMM sizes may be mixed on the system board and may be loaded in any order (1 through 3). However, HP recommends starting at slot 1 and filling the slots in order with the largest size first: 1, 2, and 3.
Page 37 Chapter 3 Installing and Configuring Figure 3-12. DIMM Locations on System Board 6. Remove the new DIMM from its container, handling the module by its edges. Use only HP PC133 (133 MHz) unbuffered ECC SDRAM DIMMs. CAUTION The DIMM should be left in the anti-static container or placed on an anti-static surface, until you are ready to install it into the DIMM slot.
Page 38: Removing Dimms
Chapter 3 Installing and Configuring Figure 3-14. DIMM Insertion 9. Repeat Steps 7-8 to install the remaining DIMMs of your memory configuration. Removing DIMMs You may need to remove a DIMM module to downsize your memory configuration or to replace a defective DIMM.
Page 39: Removing The Heat Sink And Cooling Fan
Chapter 3 Installing and Configuring CAUTION Wear a wrist-strap and use a static-dissipating work surface connected to the chassis when handling components. Ensure the metal of the wrist-strap contacts your skin. Removing the Heat Sink and Cooling Fan 1. If the Server is operating, power down the Server. Refer to Chapter 1, “Controls and Indicators”...
Page 40: Removing The Processor
Chapter 3 Installing and Configuring Removing the Processor 1. If you have not removed the heat sink-cooling fan assembly, do so now before continuing. CAUTION Wear a wrist-strap and use a static-dissipating work surface connected to the chassis when handling components. Ensure the metal of the wrist-strap contacts your skin 2.
Page 41: Replacing The Heat Sink And Cooling Fan
Chapter 3 Installing and Configuring 4. Insert the processor into the socket and close the ZIF lever to fully seat the processor. You should hear the ZIF lever click when it closes properly. Figure 3-17. Replacing the Processor Replacing the Heat Sink and Cooling Fan Once the processor is installed, the heat sink-cooling fan must be installed on top of the processor.
Page 42: Accessory Boards
Some accessory board outputs may exceed U.S. National Electrical code (NFPA 70) Class 2 or limited power source limits and must use appropriate interconnecting cabling in accordance with the National Electrical Code. NOTE All Hewlett-Packard accessory boards comply with the U.S. National Electrical code (NFPA 70) Class 2.
Page 43: Tools Required
Chapter 3 Installing and Configuring Tools Required These tools may be needed for preparing the accessory boards for installation in the Server: · Torx T-15 screwdriver · ¼-inch flat blade screwdriver · An anti-static service kit (3M 8501/8502/8503 or equivalent). This kit includes a static-dissipating work surface, a chassis clip lead, and a wrist strap.
Page 44: Installing An Accessory Board
Chapter 3 Installing and Configuring SCSI Model Boot Order: 1. Flexible disk drive 2. IDE CD-ROM drive 3. IDE hard drive (if boot drive) 4. SCSI devices 5. PCI slot P1 (32-bit slot) 6. PCI slot P2 (32-bit slot) 7. PCI slot P3 (32-bit slot) NOTE The boot order can be changed by pressing F8 during the POST, or by using the Server’s (BIOS) Setup Utility.
Page 45 Chapter 3 Installing and Configuring Figure 3-19. Accessory Board Slots NOTE Refer to the Tested Products List on the HP web site for specific slot recommendations for a particular accessory board type. 7. Remove the slot cover latch: a. Lift up on the tab of slot cover latch. b.
Page 46 Chapter 3 Installing and Configuring 8. Move the top of the desired slot cover away from the chassis and then lift it up and out of the chassis. See Figure 3-21. Figure 3-21. Removing the Slot Cover NOTE Ensure that you save the slot covers for use later to prevent EMI interference. 9.
Page 47: Removing Accessory Boards
Chapter 3 Installing and Configuring NOTE You may need a plastic extension to secure any full-length boards in PCI slots P1 through P5. See Figure 3-23. Figure 3-23. PCI Board Plastic Extension 13. Once the accessory board is installed, you may need to install software drivers. The drivers for the new board are either part of your existing system software or included on a flexible diskette or CD-ROM provided with the accessory board.
Page 48: Monitor, Keyboard, And Mouse
Chapter 3 Installing and Configuring Figure 3-24. Rear Panel Ports Monitor, Keyboard, and Mouse 1. Place the monitor, keyboard, and mouse near the HP Server and connect these devices to the Server using the connections provided on the rear of the chassis. See Figure 3-24. The connectors are color-coded for easy matching.
Page 49: Configuring The Hp Server Tc2110
Chapter 3 Installing and Configuring The HP Server tc2110 performs a diagnostic test when the power switch is turned on. If an error condition occurs, note any error code appearing on the display, then refer to Chapter 6, “Troubleshooting.” Configuring the HP Server tc2110 The following sections describe how to configure the HP Server tc2110 with the help of the HP Startup CD- ROM, (BIOS) Setup Utility, and SCSISelect Utility.
Page 50: Contents Of The Hp Startup Cd-Rom
Chapter 3 Installing and Configuring To use the Startup CD-ROM on a Windows PC, you must have an HTML browser tool (like Microsoft Internet Explorer 4.x, or Netscape Navigator version 4.x or greater) to view the HTML format. · DOS Boot method - This method allows you to boot the HP Startup CD-ROM as a bootable CD-ROM and launch HP Diagtools Utility directly from the CD-ROM in DOS.
Page 51: Accessing The Setup Utility
Chapter 3 Installing and Configuring Accessing the Setup Utility 1. Turn on the monitor and the HP Server. If the HP Server is already turned on, save your data and exit all programs, then restart the server. 2. Press F2 while the startup-logo is displayed at the bottom of the screen. If you fail to press F2 in time and the startup process continues, you will need to restart the HP Server so that you can press F2.
Page 52: Using The Setup Screens
Chapter 3 Installing and Configuring o Administrator Password – The Administrator can access and change all settings in the Setup program. o User Password– The User can only access and modify certain items in the Main menu. o Power-on Password – If enabled, a password (User or Administrator) is required to enter the Setup Utility or complete the boot process.
Page 53: Setting Boot Passwords
Chapter 3 Installing and Configuring Once in the Setup Utility, the menu bar appears at the top of the screen. The menu choices are Main, Advanced, Security, Boot, Power, and Exit. The Main menu is the default menu and should be the highlighted selection at the left of the menu bar when the Setup Utility first opens.
Page 54: Scsi Configuration Utility
Chapter 3 Installing and Configuring SCSI Configuration Utility The HP Server uses the SCSISelect Utility to verify or modify the SCSI controller board settings for the devices connected to the active SCSI connector on the SCSI controller board. If you need to verify or modify SCSI controller settings, or if you need to low-level format SCSI disks or verify SCSI disk media, run the SCSISelect Utility.
Page 55: Diagnostics
4 Diagnostics When the Server boots, a series of tests are displayed on the screen. The number of tests displayed depends on the configuration of the Server. The following are the types of errors a user might get with the HP Server. ·...
Page 56: No Error Messages Displayed
Chapter 4 Diagnostics No Error Messages Displayed General Checks: 1. All external cables and power cables are firmly plugged in. 2. The power outlet is working. 3. The server and monitor are turned on. (The power-on indicator should be illuminated.) 4.
Page 57: Clearing The Cmos And Passwords
Chapter 4 Diagnostics Table 4-1 describes typical POST text errors and the corrective action you may take to remedy the problem. Table 4-1. POST Error Messages Message Corrective Action Operating system not found · Verify that the desired boot drive has power and its SCSI cable is connected.
Page 58 Chapter 4 Diagnostics A message indicates that the configuration has been cleared. 7. Power down the Server and disconnect the power cord. 8. Remove the left side cover. 9. Set the CMOS/Password switch to the OFF position to retain the configuration. 10.
Page 59: Hp Server Diagtools
Chapter 4 Diagnostics HP Server Diagtools The purpose of hardware diagnostic software is to provide tools for checking hardware problems. By design, diagnostic software executes simple tests of each hardware component. Usually, such tests assure the hardware is not the source of Server problems. This allows the user to eliminate hardware as the cause of the problem and to focus on operating system configuration parameters, network connections, and application software configuration parameters as the source of the problem.
Page 60: About Error Messages
Chapter 4 Diagnostics About Error Messages A hexadecimal number designates each error message reported by Diagtools; a short note on the type of error; and a list of one or more steps the user can take in response. When you run a test, it exercises many aspects of the hardware, so the number of possible error messages exceeds 300.
Page 61: Error Messages
5 Error Messages This chapter describes the POST error and beep codes that may occur during the boot process or normal operation of the HP Tower Server tc2110. Power-On Self Test (POST) Error Messages A POST error message displays if an error condition occurs during the boot process of the HP Server tc2110, providing the video display and supporting circuitry are functioning.
Page 62: Maintenance And Troubleshooting
Chapter 6 Maintenance and Troubleshooting 6 Maintenance and Troubleshooting Preventive Maintenance Procedures Refer to the following table for preventive maintenance procedures used for the HP Tower Server tc2110. Be sure to turn off power to the server when cleaning it. Preventative Maintenance Procedures Component Time Frame...
Page 63: Troubleshooting
Chapter 6 Maintenance and Troubleshooting · Drivers and software downloads for HP Servers. · HP Instant Support – Fast, web-based support that is automated and provides quick diagnosis and resolution of most computing problems. · Step-by-step guides and documents on the Instant Support site for system troubleshooting and information.
Page 64: Troubleshooting Checklist
Chapter 6 Maintenance and Troubleshooting www.hp.com and search for the specific product. These instructions do not generally cover third-party components or devices. Refer to the documentation that comes with the third-party device for diagnostic and troubleshooting information. CAUTION Always wear an antistatic wrist guard when working inside the HP Server. ·...
Page 65: Bios Reset
Chapter 6 Maintenance and Troubleshooting 10. Simplify the HP Server’s configuration. The minimum required: · Monitor · Keyboard · Mouse · 1 hard drive (may need to disconnect for hardware troubleshooting) · CD-ROM and Flexible disk drive (may need to disconnect for hardware troubleshooting) 11.
Page 66: Password Problems
Chapter 6 Maintenance and Troubleshooting NOTE If you do not have convenient access to the Internet, you can create a BIOS Update/Recovery diskette from the HP Startup CD-ROM. Please note that these CD- ROMs may not provide the most recent BIOS. To create the BIOS Update/Recovery diskette, run the Startup CD-ROM on any Windows PC with an HTML browser and follow the menu instructions.
Page 67 Chapter 6 Maintenance and Troubleshooting 3. To clear the CMOS memory, set the configuration switch 5 to the ON position. Configuration and Password Switch Location 4. Power on the HP Server tc2110. A message indicates that the configuration has been cleared. 5.
Page 68: Power Problems
Chapter 6 Maintenance and Troubleshooting Server Stops or Hangs While Starting Up Typically, if the HP Server hangs before the end of POST completes, the problem is possibly a hardware problem or failure. If the HP Server hangs after POST completes, the problem is possibly due to an incorrectly configured or corrupt driver, operating system, application program, or a media (disk drive) error.
Page 69 Chapter 6 Maintenance and Troubleshooting e. If power is still not getting to the HP Server, the power supply may be faulty. Contact the HP Customer Support Center for further assistance before replacing any parts. Video/Monitor Problems NOTE The HP Server supports the ACPI (Advanced Configuration and Power Management Interface) standard, which is a key component of a NOS's directed power management.
Page 70: Configuration Problems
Chapter 6 Maintenance and Troubleshooting b. Disconnect IDE and flexible disk drive cables. c. Take the HP Server down to base memory (1 DIMM) and reseat that DIMM. d. Plug the HP Server into a known good power source and power on the HP Server. e.
Page 71: The Mouse Does Not Work
Chapter 6 Maintenance and Troubleshooting 1. Verify that the AC power cord is plugged into the power source and the printer. 2. Ensure the printer power switch is ON and the AC outlet is working. 3. If the printer is plugged into a multiple-outlet box, make sure the switch on the outlet box is turned on and the circuit breaker (if applicable) is not tripped.
Page 72: Flexible Disk Drive Problems
Chapter 6 Maintenance and Troubleshooting NOTE Make sure the mouse is plugged into the mouse port and not the keyboard port. 3. Ensure that the mouse port does not have a resource conflict with another device. Use the system BIOS Setup Utility (F2) to check.
Page 73: Cd-Rom Problems
Chapter 6 Maintenance and Troubleshooting CD-ROM Problems The CD-ROM Drawer Will Not Open If the CD-ROM drawer fails to open when the Eject Button is pressed or with software commands, do the following: 1. Turn off the HP Server. 2. To open the drawer, inset a pointed object, such as a paper clip, into the emergency eject hole and push in about 1.75 inches (40 mm).
Page 74: Scsi Problems
Chapter 6 Maintenance and Troubleshooting · Airborne contaminants: Sources include dust, smoke, and ashes. Steam from duplication equipment may result in intermittent disk errors. Server Will Not Boot From a CD-ROM Disk 1. Verify the CD-ROM disk is bootable. 2. Use the BIOS Setup Utility to verify that the CD-ROM Drive is first in the boot order. To do this: o Reboot the server and run the (BIOS) Setup Utility (pressing F2).
Page 75 Chapter 6 Maintenance and Troubleshooting If the SCSI banner still does not banner on POST, check the following: NOTE Wear an anti-static wrist guard when working inside the HP Server. 1. If the SCSI controller is an adapter board: a. Power off the HP Server. Unplug the power cord from the power source and remove the covers. b.
Page 76: Processor Problems
Chapter 6 Maintenance and Troubleshooting If a SCSI device does not work after installation, do the following: 1. If using a single channel SCSI controller for external devices, make sure not internal devices are connected on the internal channel of the SCSI controller. HP does not support using both internal and external connections on a single-channel controller, and a second SCSI controller board must be purchased for use with the external SCSI device.
Page 77 Chapter 6 Maintenance and Troubleshooting CAUTION Wear an anti-static wrist guard when working inside the HP Server. If the problem persists: 1. Power off the HP Server, unplug the power cord from the power source and remove the left side cover. 2.
Page 78 Chapter 6 Maintenance and Troubleshooting LEDs are not lit on the NIC No lit LEDs probably indicates a bad network cable, hub connection, or other network error. 1. Ensure that the cabling is installed correctly: a. Try another known good network cable. b.
Page 79: Replacing Parts
7 Replacing Parts This chapter describes the removal and replacement procedures for the user serviceable components in the HP Tower Server tc2110. NOTE The HP Server tc2110 is highly customer serviceable. All major parts are easily accessible and replaceable. Safety Information Follow the procedures listed below to ensure safe handling of components and to prevent harm to both you and the server: ·...
Page 80: Mass Storage Devices
Chapter 7 Replacing Parts Mass Storage Devices Figure 7-1. Mass Storage Device Locations Removing the Flexible Disk Drive 1. If the Server is operating, power down the Server, and if necessary, backup mass storage devices. Refer to Chapter 1, “Controls and Indicators” for instructions. 2.
Page 81: Replacing The Flexible Disk Drive
Chapter 7 Replacing Parts Figure 7-2. Removing the Flexible Disk Drive (FDD) 7. Remove the flexible disk drive from the tray. 8. Place the flexible disk drive in an anti-static bag. Replacing the Flexible Disk Drive 1. If not already mounted, insert the new drive in the tray (pin side first), and then replace the side screws. 2.
Page 82: Replacing The Cd-Rom
Chapter 7 Replacing Parts Pull the CD-ROM assembly out of the chassis. Remove the four screws (two on each side) from the CD-ROM tray. 22. Place the CD-ROM in an anti-static bag. Figure 7-3. Removing the CD-ROM Replacing the CD-ROM Remove the CD-ROM from the shipping container.
Page 83: Removing A Backup Tape Drive
Chapter 7 Replacing Parts Removing a Backup Tape Drive This procedure is used to remove the optional HP DAT 24i backup drive mounted in the third shelf. 1. If the Server is operating, power down the Server. Refer to Chapter 1, “Controls and Indicators” for instructions. 2.
Page 84: Removing A Hard Disk Drive (Tray Mounted)
Chapter 7 Replacing Parts The SCSI backup tape drive should not be terminated, but if it is remove the termination jumper. The default SCSI address for HP backup tape drive is normally set to ID address = 3. 3. Attach the backup tape drive to third mounting tray using the four screws on the sides of the tray. The optional HP SureStore DAT 24i backup tape drive normally comes with 5¼...
Page 85: Replacing A Hard Disk Drive (Tray Mounted)
Chapter 7 Replacing Parts Figure 7-5. Removing Hard Disk Drive (HDD) and Tray Replacing a Hard Disk Drive (Tray Mounted) Follow these steps to replace the third hard disk drive (HDD) mounted in the fourth shelf. The second and third drive trays are identical, but the forth drive tray is reserved for a hard drive (IDE or SCSI). The fourth drive tray provides four raised mounting posts to mount hard drives without the use of any mounting brackets.
Page 86: Removing A Hard Disk Drive (Drive Cage Mounted)
Chapter 7 Replacing Parts 8. Replace the external cables and power cord. 9. Power on the Server as described in Chapter 1, “Controls and Indicators.” Removing a Hard Disk Drive (Drive Cage Mounted) The replacement of the mass storage cage mounted drives is the same for IDE or SCSI devices. The first hard disk drive (IDE or SCSI) is always mounted in the top (shelf 5) of the hard disk drive cage.
Page 87: Replacing A Hard Disk Drive (Drive Cage Mounted)
Chapter 7 Replacing Parts Replacing a Hard Disk Drive (Drive Cage Mounted) NOTE If the hard disk drive (HDD) you are planning to install already has a mounting tray attached, you must remove it before you can install the drive into the drive cage. 1.
Page 88: Replacing Dimms
Chapter 7 Replacing Parts If necessary, label each one to expedite re-assembly. 3. Remove the left side cover. WARNING The power supply will continue to provide standby current to the HP Server until the power cord is disconnected from the AC power source. 4.
Page 89: Processor
Chapter 7 Replacing Parts 3. Remove a DIMM from its protective container, handling the module by its edges. If necessary, lay it on an anti-static surface until you are ready to install it. 4. Align the notches on the DIMM with the keys on the slot. Figure 7-9.
Page 90: Removing The Processor
Chapter 7 Replacing Parts 3. Remove the left side cover. WARNING The power supply will continue to provide standby current to the HP Server until the power cord is disconnected from the AC power source. 4. Lay the Server on its side (components showing). 5.
Page 91: Replacing The Processor
Chapter 7 Replacing Parts Figure 7-11. Removing the Processor 4. Grasp the processor by its edges and lift it out of the processor socket. 5. Place the processor on a static-dissipating work surface or into an anti-static bag. Replacing the Processor 5.
Page 92: Replacing The Heat Sink And Cooling Fan
Chapter 7 Replacing Parts 8. Insert the processor into the socket and close the ZIF lever to fully seat the processor. You should hear the ZIF lever click when it closes properly. Figure 7-12. Replacing the Processor Replacing the Heat Sink and Cooling Fan Once the processor is installed, the heat sink-cooling fan must be installed on top of the processor.
Page 93: Accessory Boards
Chapter 7 Replacing Parts NOTE The heat sink on your HP Server tc2110 may look different than the one shown in the illustration and secure with thumb latches instead of screws. Figure 7-13. Replacing Heat Sink-Cooling Fan on the Processor CAUTION Ensure you have made good contact with the processor to avoid thermal overheating.
Page 94: Replacing Accessory Boards
Chapter 7 Replacing Parts 2. Disconnect the power cord and any external cables connected to the Server. If necessary, label each one to expedite re-assembly. 3. Remove the left side cover. WARNING The power supply will continue to provide standby current to the HP Server tc2110 until the power cord is disconnected from the AC power source.
Page 95 Chapter 7 Replacing Parts 3. Remove the slot cover latch by: a. Lifting up on the tab of slot cover latch with your finger. b. Raise the slot cover latch up away from the slot covers. c. Remove it from the chassis and keep it for reassembly later. You may need to lift the slot cover latch out of its retainer before lifting it out of the chassis to remove the slot cover latch.
Page 96: Power Supply
Chapter 7 Replacing Parts 8. Replace the left side cover. 9. Replace the external cables and power cord. 10. Power on the Server as described in Chapter 1, “Controls and Indicators.” Once the accessory board is installed, you may need to install or update software drivers. The drivers for the new board are either part of your existing Server software or provided on a flexible diskette (or CD- ROM) included with the accessory board.
Page 97: Replacing The Power Supply
Chapter 7 Replacing Parts Figure 7-17. Removing the Power Supply Replacing the Power Supply 1. Insert the new power supply and replace the screw securing it on the inside of the chassis. 2. Replace the remaining screws securing the power supply. 3.
Page 98: Replacing The Battery
Chapter 7 Replacing Parts 6. Insert a small flat-blade screwdriver or similar tool between the battery and spring latch. See Figure 7-18. 7. Push the spring latch away from the battery to release it, and remove the battery. Figure 7-18. Removing the Battery Replacing the Battery 1.
Page 99: Replacing The Chassis Fan
Chapter 7 Replacing Parts 2. Disconnect the power cord and any external cables connected to the Server. If necessary, label each one to expedite re-assembly. 3. Disconnect the chassis fan’s power connector from the system board. Note the orientation of the fan’s power cable. 4.
Page 100: System Board
Chapter 7 Replacing Parts 6. If necessary, replace any accessory boards removed to allow clear access to the fan. 7. Replace the left side cover. 8. Replace the external cables and power cord. 9. Power on the Server as described in Chapter 1, “Controls and Indicators.” 10.
Page 101: Replacing The System Board
Chapter 7 Replacing Parts Figure 7-20. Removing and Replacing the System Board Replacing the System Board 1. Remove the replacement system board and any cables from the anti-static shipping container. 2. Place the system board on an anti-static pad and set all jumper connections as recorded during the system board removal.
Page 103: Parts Identification
8 Parts Identification Exploded View – Covers and Bezels...
Page 104: Exploded View - Mass Storage Devices
Chapter 8 Parts Identification Exploded View – Mass Storage Devices...
Page 105: Exploded View - Chassis Fan, Power Supply, And System Board
Chapter 8 Parts Identification Exploded View – Chassis Fan, Power Supply, and System Board...
Page 106: Exploded View - System Board Components
Chapter 8 Parts Identification Exploded View – System Board Components...
Page 107: Replaceable Parts List
Chapter 8 Parts Identification Replaceable Parts List The items in this list and the corresponding item numbers in the respective Exploded Views apply to both models of the HP Server, except where noted. NOTE The part numbers listed below were available at the time of publication. Part numbers may change after publication.
Page 108: Cables And Part Numbers
Chapter 8 Parts Identification Item Description Replacement Exchange I/O Panel, Rear Not available 22/30 System Board P5498-67001 P5498-69001 Slot Cover P4648-63012 Slot Cover Latch P4648-63026 Chassis Fan 5065-4254 Power Supply, 250 W 0950-4206 CPU heat sink/fan assembly P5663-63101 Pentium 4, 1.7 GHz/400 socket N processor P5664-63001 P5664-69001 Pentium 4, 1.8 GHz/400 socket N processor...
Page 109: Keyboards
Chapter 8 Parts Identification Keyboards Language Part Number Language Part Number Danish D4950-63016 C4735-60301CP Arabic/French C4735-60125 French Canadian C4735-60302C Portuguese C4735-60319 German C4735-60303 Cyrillic C4735-60330 Spanish C4735-60304C Belgian/Flemish C4735-60314 Spanish Latin America C4735-60308C Italian C4735-60317 French C4735-60305 Arabic/English C4735-60320 Norwegian C4735-60309 Polish C4735-60138...
Page 111: Specifications
9 Specifications This appendix provides the operating conditions (environmental requirements), hardware specifications, physical requirements, power requirements, and video resolutions of the HP Server tc2110. The system board layout and its connectors are also provided. See Figure 9-1. The specifications listed may vary if you install a mass storage device in your server that has more stringent environmental limits.
Page 112: Hardware Specifications
Chapter 9 Specifications Parameter Characteristics Operating Power 250 W Continuous Hardware Specifications Specification Characteristics Processors This HP Server supports Intel Pentium 4 processors 1.6 GHz and above with 400 MHz FSB and 256KB L2 cache memory Chipset Northbridge Brookdale (i845) or Southbridge ICH-2 chip set with 33 MHz PCI and 133 MHz FSB speed support Memory Supports up to three SDRAM DIMMS for a maximum total of 1.5 GB.
Page 113: System Board Layout
Chapter 9 Specifications System Board Layout Figure 9-1. System Board Components/Connectors...
Page 115: Index
Index boot order, SCSI CD-ROM, 21, 38 accessory boards flexible disk drive, 21, 38 removing, 91 PCI slot order, 21, 38 replacing, 92 SCSI devices, 21, 38 acetone, 58 boot priority ACPI slot location, 37 Advanced Configuration and Power Interface, 6 Advanced Configuration and Power Managment Interface, 2 cables, 28...
Page 116 Index flexible disk drive, 20 Windows method, 43 IDE CD-ROM, 20 HP Toptools, 54 low-voltage differential SCSI, 20 IDE HDD cable, 106 embedded Network Interface Card inrush current problems, 75 allowing for, 6 Embedded Network Interface Card, 75 installing error messages additional memory, 29 POST, 50 DIMMs, 29...
Page 117 Index processor socket Order Assistant, 29 Pin-1 marker, 34, 89 processors overheating, 91 parallel port connectors, 10 parts list, 105 read/write errors, 69 PCI boards rear panel ports, 41 full length, 41 replacing parts, 77 software drivers, 41 retaining latches PCI boards DIMMs, 31 plastic extension, 41...
Page 118 Index components, 111 connectors, 111 Ultra-160 SCSI system fan speed limitation, 28 thermal sensor control, 3 Uninterruptible Power Supply variable speed, 3 UPS, 42 Uninterruptible Power Supply, 42 tape backup drive 50-to-68 pin adapter, 21, 82 connectors, 10 tape heads, 58 USB devices thermal bond external modems, 3, 41...

HP Tc2110 - Server - 128 MB RAM Maintenance Manual

1 Controls and Indicators

2 External Connectors

3 Installing and Configuring

4 Diagnostics

5 Error Messages

6 Troubleshooting

7 Replacing Parts

8 Parts Identification

9 Specifications

Quick Links

Troubleshooting

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Summary of Contents for HP Tc2110 - Server - 128 MB RAM

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