HP Tc2110 - Server - 128 MB RAM Installation And Configuration Manual

Hp server ultra3 scsi host bus adapter
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HP Server
Ultra3 SCSI Host Bus Adapter

Installation and Configuration

Guide
HP Part Number 5990-2638
Printed in February 2002
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Summary of Contents for HP Tc2110 - Server - 128 MB RAM

  • Page 1: Installation And Configuration

    HP Server Ultra3 SCSI Host Bus Adapter Installation and Configuration Guide HP Part Number 5990-2638 Printed in February 2002...
  • Page 2: Audience Assumptions

    Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3: Table Of Contents

    Contents 1 Installation and Setup ......... 1 Where to Obtain Installation Instructions .
  • Page 4 Contents Removing a Host Adapter ......25 Removing a Host Adapter in Windows NT 4.0 ....26 Troubleshooting .
  • Page 5 Hardware Accessories Limited Warranty ....73 Hewlett-Packard Hardware Accessories ....73 Third-Party Hardware Products .
  • Page 6 Contents...
  • Page 7: Installation And Setup

    1 Installation and Setup The HP Ultra3 Single Channel SCSI Host Bus Adapter enables you to connect up to 15 SCSI devices—such as hard disk drives, scanners, and CD-ROM drives—to HP Servers with 32-bit or 64-bit PCI expansion slots. You can connect newer Ultra3 and Ultra2 SCSI devices to the two 68-pin Low Voltage Differential/Single-Ended (LVD/SE) connectors.
  • Page 8: Where To Obtain Installation Instructions

    Chapter 1 Installation and Setup Although the HP Ultra3 SCSI Host Bus Adapter is a 64-bit PCI host bus adapter, it also works in a 32-bit PCI slot. When installed in a 32-bit PCI slot, the host bus adapter automatically runs in the slower 32-bit mode. This installation guide explains how to: ·...
  • Page 9: Installing The Hp Ultra3 Scsi Host Bus Adapter

    Chapter 1 Installation and Setup Primary LVD/SE Segment Secondary LVD/SE Segment Figure 1-2. Primary and Secondary Bus Segments NOTE If you attach Wide Ultra or Ultra SCSI devices to the LVD/SE connector(s), the data transfer rate for all attached Ultra3 and Ultra2 SCSI devices will drop to Ultra SCSI performance levels.
  • Page 10 Chapter 1 Installation and Setup 32-bit PCI Slot 64-bit PCI Slot Figure 1-3. 32-bit and 64-bit Expansion Slots 3. Locate an unused 64-bit PCI expansion slot and remove the expansion slot cover. If the HP Server does not have a 64-bit slot, you can install the host adapter in a 32-bit PCI slot.
  • Page 11 Chapter 1 Installation and Setup Figure 1-4. Host Bus Adapter Installed in 64-bit Slot HP Servers may have vertical or horizontal expansion slots. Refer to your HP Server manual to locate the PCI slots. NOTE Be careful when inserting the HP Ultra3 SCSI host bus adapter in a PCI slot.
  • Page 12: Setting Up Scsi Devices

    Chapter 1 Installation and Setup Setting Up SCSI Devices There are several things you may need to do to your SCSI devices before you connect them to the HP Ultra3 SCSI host bus adapter: · Check the SCSI IDs · Set the termination ·...
  • Page 13 Chapter 1 Installation and Setup LVD SCSI Twisted-Pair Cable Figure 1-5. LVD SCSI Twisted-Pair Cable 3. Plug the internal Ultra3 SCSI devices to the other cable connectors, starting with the connector at the terminated end of the cable (Figure 1-6). Terminated LVD SCSI Twisted-Pair Cable Terminator Figure 1-6.
  • Page 14 Chapter 1 Installation and Setup Connecting External SCSI Devices Connect external Ultra3 SCSI devices to the 68-pin external LVD/SE SCSI connector. Each external device will require a high density 68-pin external LVD SCSI cable. Follow these steps to connect the external devices: 1.
  • Page 15: Hp Ultra3 Scsi Host Adapter Driver Software

    Chapter 1 Installation and Setup Figure 1-8. Terminating the Last External SCSI Device 4. Terminate only the device at the end of the chain. (Use of an external multi-mode SCSI terminator is required.) 5. Connect power cables to all external devices and to the HP Server. HP Ultra3 SCSI Host Adapter Driver Software NOTE To use the HP Ultra3 SCSI host bus adapter, driver software...
  • Page 16: Troubleshooting

    Chapter 1 Installation and Setup Troubleshooting If you have any problems while installing the HP Ultra3 SCSI host bus adapter, check the following items first: · Are all SCSI devices powered on? · Are all SCSI cables and power cables properly connected? ·...
  • Page 17: Configuration With Scsiselect

    2 Configuration with SCSISelect SCSISelect, included with the HP Ultra3 SCSI Host Bus Adapter, enables you to change SCSI settings without opening the computer or handling the host bus adapter. SCSISelect also enables you to low-level format or verify the disk media of your SCSI hard disk drives.
  • Page 18 Chapter 2 Configuration with SCSISelect Table 2-1. SCSI Select Options Default SCSISelect Options Available Settings Setting Initiate Wide Negotiation Yes, No Yes (Enabled) Enable Disconnection Yes, No Yes (Enabled) Send Start Unit Command Yes, No Yes (Enabled) N/C (No Change) N/C (No Enable Write Back Cache Yes, No...
  • Page 19: Starting Scsiselect

    Chapter 2 Configuration with SCSISelect Starting SCSISelect Follow these steps to start SCSISelect: 1. Turn on or restart your system. During the startup process, pay careful attention to the messages that appear on your screen. 2. When the following message appears on your screen, press the Ctrl-A keys simultaneously (this message appears for only a few seconds): Press ...
  • Page 20: Scsi Bus Interface Definitions

    Chapter 2 Configuration with SCSISelect SCSI Bus Interface Definitions · Host Adapter SCSI ID—(Default: 7) Sets the SCSI ID for the SCSI host bus adapter. The Ultra3 SCSI Host Bus Adapter is set at 7, which gives it the highest priority on the SCSI bus.
  • Page 21 Chapter 2 Configuration with SCSISelect · Initiate Wide Negotiation—(Default: Yes) When set to Yes, the SCSI host bus adapter attempts 16-bit data transfer (wide negotiation). When set to No, the SCSI host bus adapter uses 8-bit data transfer unless the SCSI device requests wide negotiation.
  • Page 22: Advanced Configuration Options

    Chapter 2 Configuration with SCSISelect Advanced Configuration Options NOTE Do not change the Advanced Configuration Options unless absolutely necessary. · Reset SCSI Bus at IC Initialization—(Default: Enabled) When set to Enabled, the SCSI host bus adapter generates a SCSI bus reset during its power-on initialization and after a hard reset.
  • Page 23 Chapter 2 Configuration with SCSISelect o Set to Disabled: Not scan if the devices on the SCSI bus (for example, CD-ROM drives) are controlled by software drivers and do not need the BIOS, and you do not want the BIOS to scan the SCSI bus. o Set to Disabled: Scan Bus if you do not need the BIOS, but you want it to scan the SCSI devices on the bus.
  • Page 24: Using Scsi Disk Utilities

    Chapter 2 Configuration with SCSISelect Using SCSI Disk Utilities To access the SCSI disk utilities, follow these steps: 1. Select the SCSI Disk Utilities option from the menu that appears after starting SCSISelect. SCSISelect scans the SCSI bus (to determine the devices installed) and displays a list of all SCSI IDs and the devices assigned to each ID.
  • Page 25: Microsoft Windows Nt Installation

    3 Microsoft Windows NT Installation This chapter explains how to install the HP Ultra3 Family Manager Set driver adpu160m.sys for Windows NT. If you are performing a first time Windows NT installation, see “Installing the Driver When Windows NT is Already Installed” in the next section.
  • Page 26: Completing A Fresh Windows Nt 4.0 Installation From Cd-Rom

    Chapter 3 Microsoft Windows NT Installation Completing a Fresh Windows NT 4.0 Installation From CD-ROM 1. Insert the Windows NT 4.0 CD into the CD-ROM drive. 2. Start your system. Press the F6 key when you see the following message: "Setup is inspecting your computer’s hardware configuration..."...
  • Page 27: Using Advanced Configuration Parameters

    Chapter 3 Microsoft Windows NT Installation 7. Insert the HP Ultra3 Family Manager Set disk for Windows NT into drive A. 8. From the Copy Manufacturer’s File From text box, type a:\nt4, and click OK. 9. In the Install Driver window, Click OK. 10.
  • Page 28 Chapter 3 Microsoft Windows NT Installation · DisableSynchronousTransfers — A nonzero value indicates that the SCSI host adapter is not to initiate synchronous negotiations (but it may still accept negotiations initiated by a SCSI target). The data type for this value is REG_SZ. ·...
  • Page 29: Using Driver-Specific Parameters

    Chapter 3 Microsoft Windows NT Installation 9. Click on the Device key. 10. Select Add Value from the Edit menu. In the Value Name edit box, enter one of the valid parameter values. Make sure to enter the appropriate data type for the value.
  • Page 30: Hot-Plug Pci Feature

    Chapter 3 Microsoft Windows NT Installation \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu160m\Parameters\Device\DriverParameters If the Parameters, Device, and Driver Parameters keys already exist, skip to Step 10 below to begin entering parameters. If the keys do not yet exist, you will need to create them by continuing with Step 4.
  • Page 31: Using Windows Nt And The Host Adapter

    Chapter 3 Microsoft Windows NT Installation 3. Type a:\nt4\hotp160m.reg and press Enter. 4. Click OK. 5. Reboot the system. 6. See the note following these instructions. NOTE The file hotp160m.reg adds Hot-Plug related entries into the NT Registry, including the driver-specific registry value / HOTPLUG.
  • Page 32: Removing A Host Adapter In Windows Nt 4.0

    Chapter 3 Microsoft Windows NT Installation Removing a Host Adapter in Windows NT 4.0 1. From the Control Panel, double-click the SCSI Adapters icon. 2. Click the Drivers tab. 3. Using the arrow keys select the following driver: Adaptec 29160(N), 29160, 39160, AHA-3960D, AIC-7892/ 7899 Ultra160 PCI SCSI Controller (NT 4.0) 4.
  • Page 33: Error Messages

    Chapter 3 Microsoft Windows NT Installation 3. Once your server is operational again, check all of the hardware and software configuration changes you want to make. Look specifically for conflicts with parts of the existing system configuration that are not being changed. Error Messages Error messages generated by the adpu160m.sys driver can be viewed by opening the Windows NT Event Viewer error logs.
  • Page 34 Chapter 3 Microsoft Windows NT Installation [xxxxx004] Command completed with error [xxxxx005] Command completed with error [xxxxx006] Command completed with error A request issued to a target device completed with indication that there is an error. In most cases, the error is recovered and normal operations continues. [xxxxx010] Error issuing command An error has occurred while the driver was setting up its internal data structures.
  • Page 35 Chapter 3 Microsoft Windows NT Installation [xxxxx032] Target device busy The target device reports a Busy status. Another program may already be using this device. [xxxxx050] Host adapter failure [xxxxxx9A] Host adapter failure Your host adapter may not be properly installed or is defective. Try resetting the adapter in the PCI slot, or try installing it a different PCI slot.
  • Page 36 Chapter 3 Microsoft Windows NT Installation [xxxxx0ce] Scatter/gather limit exceeded An I/O request packet from the system contained a Scatter/Gather element list that contained more elements than are supported by the miniport. Scatter/Gather is a list of data segments that define the entire data transfer. Scatter/Gather is a means to improve total data throughput.
  • Page 37: Microsoft Windows 2000

    4 Microsoft Windows 2000 Installation This chapter explains how to install the HP Ultra3 Family Manager Set driver for Windows 2000. If you are performing a first-time Windows 2000 installation, see “Installing the Driver When Installing Windows 2000” . If Windows 2000 is already installed in your system, see “Installing the Driver When Windows 2000 is Already Installed”...
  • Page 38: Installing The Driver When Windows 2000 Is Already Installed

    Chapter 4 Microsoft Windows 2000 Installation Installing the Driver When Windows 2000 is Already Installed To update or install the driver if Windows 2000 is already installed, follow these instructions: 1. Start Windows 2000. 2. Click the Start button on the Windows 2000 task bar, and then point to Settings. 3.
  • Page 39: Using Advanced Configuration Parameters

    Chapter 4 Microsoft Windows 2000 Installation Upgrading an Existing Windows NT Version 4 Installation to Windows 2000 1. With your operating system started, insert your Windows 2000 CD-ROM and choose to upgrade your system. Your system will reboot. 2. The Windows 2000 Setup program will start. Press F6 when this message is displayed: Press F6 if you need to install a third party SCSI or RAID driver...
  • Page 40 Chapter 4 Microsoft Windows 2000 Installation · DisableTaggedQueuing — A nonzero value indicates that the SCSI host adapter disables tagged queueing for SCSI devices. The data type for this value is REG_SZ. · DisableDisconnects — A nonzero value indicates that targets are not allowed to disconnect during the execution of a SCSI command.
  • Page 41: Using Driver-Specific Parameters

    Chapter 4 Microsoft Windows 2000 Installation 8. To specify a certain host adapter, append Device with the number of the host adapter. For example, type Device0 for the first host adapter, Device1 for the second, etc. If you omit the host adapter number, the configuration information applies to all Ultra3 host adapters.
  • Page 42: Troubleshooting

    Chapter 4 Microsoft Windows 2000 Installation 2. Type regedt32 and press Enter. 3. Open the registry list to the following location: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu160m\Parameters\Device If the Parameters\Device keys already exist, skip to Step 10 below to begin entering parameters. If the keys do not yet exist, you will need to create them by continuing with Step 4.
  • Page 43: Problems And Solutions

    Chapter 4 Microsoft Windows 2000 Installation Problems and Solutions I made changes to the host adapter configuration and Windows 2000 no longer boots! The boot manager for Windows 2000 contains recovery logic to allow you to return to the last known good configuration. If you have changed your host adapter configuration and Windows 2000 no longer boots, follow these steps to recover: 1.
  • Page 44: Driver Error Messages

    Chapter 4 Microsoft Windows 2000 Installation In the Data section of the dialog box, the entry in the second row and second column (to the right of the 0010: entry) lists the error message generated by the driver. The common error messages for the driver are described below. NOTE The entry in the third row of the last column identifies the SCSI ID of the device originating the error.
  • Page 45 Chapter 4 Microsoft Windows 2000 Installation [xxxxx021] Target device protocol error An unexpected event occurred during data transfer between the adapter and target device. Normally, this indicates a faulty or non-compliant target device. [xxxxx022] Adapter or target device protocol error The adapter or target device has broken the communication protocol.
  • Page 46 Chapter 4 Microsoft Windows 2000 Installation [xxxxx089] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your system has at least the minimum amount of memory required by your operating system.
  • Page 47: Novell Netware Installation

    5 Novell NetWare Installation This chapter explains how to install the HP Ultra3 Family Manager Set driver adpt160m.ham for Novell NetWare— NetWare 3.3, 4.2, and 5.0. If you are performing a first time NetWare installation, see “Installing the Driver When Installing NetWare”...
  • Page 48 Chapter 5 Novell NetWare Installation 5. Follow the instructions in your NetWare documentation for installing a new server. 6. After NetWare installs the DOS portion of the software, down and exit to DOS from the server prompt. 7. Copy the adpt160m.ham and adpt160m.ddi from the NetWare directory of the Ultra3 Family Manager Set disk for NetWare to the c:\server.312 directory.
  • Page 49: Netware 4.12/4.2

    Chapter 5 Novell NetWare Installation 18. Create the autoexec.ncf file. Add the following lines and then save the file. load after311 load c:\server.312\nwpaload search add 1 c:\server.312\cdsave load cdrom 19. Load the following command from the console prompt: load c:\server.312\312ptd\patch312 20.
  • Page 50: Netware 5.0

    Chapter 5 Novell NetWare Installation 9. Select No not to save existing file, Yes to save existing file nwpaload.nlm. 10. Select Save parameter and continue, and press Enter. 11. To install additional adapters, follow the procedures from Step 12. When complete, select “Continue the installation” to complete the installation. NetWare 5.0 Follow these instructions only if you are installing NetWare 5.0 for the first time: 1.
  • Page 51: Install Cd-Rom Drivers On A Dos Bootable Hard Disk

    Chapter 5 Novell NetWare Installation Install CD-ROM Drivers on a DOS Bootable Hard Disk The following systems files should be modified: · config.sys · autoexec.bat 1. Copy the files aspi8u2.sys and aspicd.sys from the DOS directory of the Ultra3 Family Manager Set disk to your C:\ drive. At the DOS prompt, type the following lines and press Enter after each line: mkdir c:\scsi copy a:\dos\*.* c:\scsi...
  • Page 52: Installing The Driver When Netware Is Already Installed

    Chapter 5 Novell NetWare Installation Installing the Driver When NetWare is Already Installed To update or install the adpt160m.ham driver when NetWare is already installed, follow the instructions in this section. The procedures are similar for all versions of NetWare. Procedures that are specific to a NetWare version are noted when necessary.
  • Page 53: Using The Load Command Line Options

    Chapter 5 Novell NetWare Installation load [pathname]adpt160m.ham [options] For example, the command line to load the driver from the c:\nwserver directory, with the verbose= option on is: load c:\nwserver\adpt160m verbose=y Command line options are not case sensitive. Placing commas between command line options is optional.
  • Page 54: Adpt160M.ham Command Line Options

    Chapter 5 Novell NetWare Installation adpt160m.ham Command Line Options Table 5-1. adpt160m.ham Command Line Options Option Values Default Description auto_disable_tagq= on, off Enables/disables auto disable tagged queuing algorithm. dev_enable= 0-FFFF FFFF Allows you to enable the driver's registration of SCSI devices on a per target basis.
  • Page 55: Bit Mask Options

    Chapter 5 Novell NetWare Installation Table 5-1. adpt160m.ham Command Line Options Option Values Default Description multlun_targets= 0-FFFF FFFF A bit mask to enable LUNs on selected targets. By default, LUNs on all targets are enabled. This bit mask is entered in hex (see “Bit Mask Options”...
  • Page 56: Sample Load Commands

    Chapter 5 Novell NetWare Installation Figure 5-1. Bit Mask Options Table 5-2. Binary-Hex Conversion Binary Hex Binary 0000 1000 0001 1001 0010 1010 0011 1011 0100 1100 0101 1101 0110 1110 0111 1111 Sample Load Commands Here is a simple load command with no option switches (if loaded from drive A): load a:\netware\adpt160m.ham If an error message appears when attempting to load the driver, refer to “Troubleshooting”...
  • Page 57: Using Netware And The Host Adapter

    Chapter 5 Novell NetWare Installation Using NetWare and the Host Adapter This section contains useful information on using NetWare and your host adapter. Using Removable Media The adpt160m.ham driver module fully supports removable-media disk drives, including magneto-optical drives. Removable media is treated as a standard SCSI hard disk, with some exceptions: ·...
  • Page 58: Using The Netware Tape Backup

    Chapter 5 Novell NetWare Installation Before you eject your current media, you should first Dismount it (menu choice 5). When the media status is Dismounted, you can eject the media. However, NetWare does not allow you to dismount it if the media is locked. To insert your new media, wait for the drive to spin-up, and then select the Drive Mount option.
  • Page 59: Optimizing Performance

    Chapter 5 Novell NetWare Installation 2. The scsicd.cdm driver will auto-load if the device(s) are detected. NOTE For multiple LUN CDs, enable multiple LUN scanning with the lun_enable switch (e.g., load adpt160m lun_enable=FF). The lun_enable switch is needed for adpt160m.ham.
  • Page 60: Troubleshooting

    Chapter 5 Novell NetWare Installation Troubleshooting Error Messages The error messages listed below are the messages associated with the adpt160m.ham driver. Messages are listed sequentially according to the last three digits of the error code. For example, [xxxxx080], [xxxxx081], [xxxxx082], etc.
  • Page 61 Chapter 5 Novell NetWare Installation [xxxxx085] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your system has at least the minimum amount of memory required by your operating system. [xxxxx087] Internal driver error An error has occurred while the driver was setting up its internal data structures.
  • Page 62 Chapter 5 Novell NetWare Installation [xxxxx0ab] Driver already loaded for this host bus adapter The driver is already loaded for this adapter. Verify that the correct adapter is specified in your command line or startup file. [xxxxx0ac] Driver already loaded for all host bus adapters The driver is already loaded for all the supported adapters in this system.
  • Page 63 Chapter 5 Novell NetWare Installation [xxxxx07f] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your system has at least the minimum amount of memory required by your operating system.
  • Page 64 Chapter 5 Novell NetWare Installation...
  • Page 65: Linux Support

    6 Linux Support The HP Ultra3 SCSI host bus adapter supports the following Linux Operating Systems: Table 6-1. Linux Operating System Support Linux Operating System World Wide Web URL Caldera Operations eDesktop 2.4 www.caldera.com Debian Linux 2.2 www.debian.com RedHat Linux 7.0 www.redhat.com SuSE Linux 6.4 www.suse.com...
  • Page 66 Chapter 6 Linux Support...
  • Page 67: A Product Specifications

    A Product Specifications These specifications list the operating conditions for the Ultra3 SCSI adapter. Check the User Guide for the server containing the adapter, and ensure that the target operating environment is suitable for both the server and adapter. Table A-1. Electrical Spectifications Description Specification Power Requirements...
  • Page 68 Appendix A Product Specifications Table A-1. Electrical Spectifications Cable Length 25m for a single LVD SCSI device Up to 12m for 15 LVD devices Electrical Termination Automatic active, programmable via SCSISelect Table A-2. Physical Specifications Description Specification Dimensions 6.875 x 3.725 x 0.44 inches 174.63 x 94.62 x 11.18 millimeters Internal One 68-pin LVD SCSI...
  • Page 69 Appendix A Product Specifications Table A-4. Regulatory Specifications Description Specification Meets USA: CFR 47 part 15, Class B, C63.4 - 1992 electromagnetic Canada: Industry Canada, ICES-003, CISPR 22, Class compliance requirements of: Europe: EN50081, EN 55022, Class B Japan: VCCI, CISPR 22 Class B ITE South Korea: Min.
  • Page 70 Appendix A Product Specifications...
  • Page 71: B Troubleshooting

    B Troubleshooting Troubleshooting Checklist Most problems that occur with your host adapter result from errors in preparing and connecting devices on the SCSI bus. If you have problems when using your host adapter, check these items first: · Are all SCSI devices powered? ·...
  • Page 72: Start Unit Request Failed

    Appendix B Troubleshooting Start unit request failed The BIOS was unable to send a Start Unit Command to the device. Run the SCSISelect utility and disable Send Start Unit Command for the device. Time-out failure during … An unexpected time-out occurred. Check SCSI bus termination. Try disconnecting the SCSI peripheral cables from the host adapter and then starting the HP Server.
  • Page 73: C Regulatory Information

    C Regulatory Information Regulatory Notices - Electromagnetic Compliance Electromagnetic Compatibility (EMC) requirements have been established in many countries to regulate the radio frequency energy generated by Information Technology Equipment (ITE). This energy is generated during the normal and intended use of this equipment and so it is limited by country regulations to levels intended to minimize potential interference to other electrical equipment, including public safety services.
  • Page 74: Notice For Canada (Industry Canada)

    Hewlett-Packard's system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your server. Changes or modifications not expressly approved by Hewlett-Packard could void the user's authority to operate the equipment. Cables used with this device must be properly shielded to comply with the requirements of the FCC.
  • Page 75: Notice For Japan

    Appendix C Regulatory Information Notice for Japan The equipment you have purchased may be in either the class A or class B category. For products labeled as Class B: This equipment is in the Class B category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment (VCCI).
  • Page 76: Notice For Korea

    Appendix C Regulatory Information Notice for Korea The configuration of the server you have purchased is Class A. Class A Equipment: Please note that this equipment has been approved for business purposes with regard to electromagnetic interference. If purchased in error for use in a residential area, you may wish to exchange the equipment where you purchased it.
  • Page 77 Date: September 12, 2001 Product Regulations Manager European contact for regulatory topics only: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 130, D-71034 Böblingen (FAX: +49-7031-14-3143) North American Contact: Hewlett-Packard Company Product Regulations Manager, 3000 Hanover Street, Palo Alto, California, 94304 (Ph. # 650-857-1501)
  • Page 78 Appendix C Regulatory Information...
  • Page 79: D Warranty And Support

    Hardware Accessories Limited Warranty Hewlett-Packard Hardware Accessories An HP Server Hardware Accessory is an internal HP hardware product that is specifically designated for use with HP Servers; is added on or integrated into an HP Server in order to provide higher performance, capacity, or increased capability;...
  • Page 80: Third-Party Hardware Products

    Appendix D Warranty and Support The customer may be required to run HP-supplied configuration and diagnostic programs before a replacement will be dispatched or an on-site visit is authorized. Third-Party Hardware Products HP does not warrant third-party hardware products. Third-party hardware products may be warranted in accordance with the third-party warranty statement accompanying the product.
  • Page 81: Index

    Index aspi8u2.sys aspicd.sys max_tags autoexec.bat Mount status mscdex.exe Backup Bit mask options NetWare adpt160m.ham CD-ROM backup Command line options bit mask options config.sys CD-ROM support Configuration information command line options error messages – installing the driver Disconnects load command Drivers max_tags CD-ROM monitor.nlm...
  • Page 82 Index Scatter-gather Support Synchronous negotiation Tagged commands Tagged queuing Tape backup Troubleshooting – NetWare – Windows NT Warranty hardware accessories limited Windows NT adpu160m.sys – driver installation error log entries error messages hot-plug PCI parameters problems and solutions registry editor removing a host adapter removing the driver –...

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