HP Compaq Business PC Hardware Reference Guide Elite 8300 Series Convertible Minitower Elite 8300 Series Microtower Elite 8300 Series Small Form Factor Elite 8300 Series Ultra-Slim Desktop...
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Hewlett-Packard Company. HP Compaq Business PC Hardware Reference Guide Elite 8300 Series Convertible Minitower Elite 8300 Series Microtower Elite 8300 Series Small Form Factor Elite 8300 Series Ultra-Slim Desktop First Edition (March 2012) Document part number: 686563–001...
About This Book This guide provides basic information for upgrading HP Compaq Business PCs. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Table of contents 1 Product Features ............................1 Standard Configuration Features ......................1 Convertible Minitower (CMT) Front Panel Components ............... 3 Microtower (MT) Front Panel Components ..................4 Small Form Factor (SFF) Front Panel Components ................5 Ultra-Slim Desktop (USDT) Front Panel Components ................. 6 Convertible Minitower (CMT) Rear Panel Components ...............
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Changing from a Desktop to a Minitower Configuration ..............47 Installing a Security Lock ........................50 Cable Lock ......................... 50 Padlock ..........................50 HP Business PC Security Lock ..................51 Front Bezel Security ......................55 3 Microtower (MT) Hardware Upgrades ......................57 Serviceability Features ........................
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Replacing the Front Bezel ........................94 Changing from Desktop to Tower Configuration ................95 System Board Connections ........................ 96 Installing Additional Memory ......................97 DIMMs ..........................97 DDR3-SDRAM DIMMs ...................... 97 Populating DIMM Sockets ....................97 Installing DIMMs ........................ 98 Removing or Installing an Expansion Card ..................
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Installing the New Optical Drive ..................142 Replacing the Hard Drive ......................... 143 Installing and Removing a Port Cover ....................147 Installing a Security Lock ........................148 Cable Lock ........................148 Padlock ..........................149 HP Business PC Security Lock ..................149 Front Bezel Security ......................
Product Features Standard Configuration Features Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). Figure 1-1 Convertible Minitower Configuration NOTE: The HP Compaq Convertible Minitower computer can be easily converted to a desktop.
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Figure 1-3 Small Form Factor Configuration NOTE: The Small Form Factor computer can also be used in a tower orientation. For more information, see Changing from Desktop to Tower Configuration on page 95 in this guide. Figure 1-4 Ultra-Slim Desktop Configuration Chapter 1 Product Features...
Convertible Minitower (CMT) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Figure 1-5 Front Panel Components Table 1-1 Front Panel Components 5.25-inch Optical Drives Microphone/Headphone Connector 5.25-inch Media Card Reader (optional) Power On Light Dual-State Power Button Headphone Connector...
Microtower (MT) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Table 1-2 Front Panel Components 5.25-inch Optical Drives 3.5-inch Media Card Reader (optional) Hard Drive Activity Light Dual-State Power Button Microphone/Headphone Connector Power On Light...
Small Form Factor (SFF) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Figure 1-6 Front Panel Components Table 1-3 Front Panel Components 5.25-inch Optical Drive Microphone/Headphone Connector Dual-State Power Button 3.5-inch Media Card Reader (optional) Power On Light...
Ultra-Slim Desktop (USDT) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering the optical drive bay. Figure 1-7 Front Panel Components Table 1-4 Front Panel Components Optical Drive Microphone/Headphone Connector Power On Light USB (Universal Serial Bus) Ports SD Media Card Reader (optional) Hard Drive Activity Light...
Media Card Reader Components The media card reader is an optional device available on some models only. Refer to the following illustration and table to identify the media card reader components. Figure 1-12 Media Card Reader Components Table 1-9 Media Card Reader Components Slot Media ●...
Keyboard Figure 1-13 Keyboard Components Table 1-10 Keyboard Components Function Keys Perform special functions depending on the software application being used. Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down. Status Lights Indicate the status of the computer and keyboard settings (Num Lock, Caps Lock, and Scroll Lock).
Using the Windows Logo Key Use the Windows Logo key in combination with other keys to perform certain functions available in the Windows operating system. Refer to Keyboard on page 12 to identify the Windows Logo key. Table 1-11 Windows Logo Key Functions The following Windows Logo Key functions are available in Microsoft Windows XP, Microsoft Windows Vista, and Microsoft Windows 7.
Table 1-11 Windows Logo Key Functions (continued) Windows Logo Key + right arrow Snaps the window to the right side of the screen Windows Logo Key + down arrow Minimizes the window Windows Logo Key + Shift up arrow Stretches the window to the top and bottom of the screen Windows Logo Key + Shift left arrow...
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Figure 1-15 Microtower Serial Number and Product ID Location Figure 1-16 Small Form Factor Serial Number and Product ID Location Serial Number Location...
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Figure 1-17 Ultra-Slim Desktop (USDT) Serial Number and Product ID Location Chapter 1 Product Features...
Convertible Minitower (CMT) Hardware Upgrades Serviceability Features The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
Removing the Computer Access Panel To access internal components, you must remove the access panel: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
Replacing the Computer Access Panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit so that it locks into place (2). Figure 2-2 Replacing the Computer Access Panel Replacing the Computer Access Panel...
Removing the Front Bezel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
Removing Bezel Blanks On some models, there are bezel blanks covering the 5.25-inch drive bays that need to be removed before installing a drive. To remove a bezel blank: Remove the access panel and front bezel. Gently pull the subpanel, with the bezel blanks secured in it, away from the front bezel, then remove the desired bezel blank.
Replacing the Front Bezel Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then rotate the top side of the bezel onto the chassis (2) and snap it into place. Figure 2-5 Replacing the Front Bezel Chapter 2 Convertible Minitower (CMT) Hardware Upgrades...
System Board Connections Refer to the following illustration and table to identify the system board connectors. Figure 2-6 System Board Connections Table 2-1 System Board Connections System Board Connector System Board Label Color Component PCI3 white Expansion Card PCI2 white Expansion Card PCI1 white...
Table 2-1 System Board Connections (continued) System Board Connector System Board Label Color Component MEDIA2 black USB Device, such as a Media Card Reader SATA 2.0 SATA2 white 3rd Hard Drive, or 1st Optical Drive if no 3rd Hard Drive SATA 3.0 SATA0 dark blue...
In addition, the computer supports: ● 512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported NOTE: The system will not operate properly if you install unsupported DIMMs. Populating DIMM Sockets There are four DIMM sockets on the system board, with two sockets per channel.
Installing DIMMs CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board.
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Open both latches of the memory module socket (1), and insert the memory module into the socket (2). Figure 2-7 Installing a DIMM NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket.
Removing or Installing an Expansion Card The computer has three standard full-height PCI expansion slots, one PCI Express x1 expansion slot, one PCI Express x16 expansion slot, and one PCI Express x16 expansion slot that is downshifted to a x4 slot. NOTE: You can install a PCI Express x1, x8, or x16 expansion card in the PCI Express x16 slots.
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Before installing an expansion card, remove the expansion slot cover or the existing expansion card. NOTE: Before removing an installed expansion card, disconnect any cables that may be attached to the expansion card. If you are installing an expansion card in a vacant socket, remove the appropriate expansion slot cover on the back of the chassis.
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If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Lift the card straight up to remove it. Be sure not to scrape the card against other components.
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To install a new expansion card, slide the bracket on the end of the card down into the slot on the back of the chassis and press the card down firmly into the socket on the system board. Figure 2-12 Installing an Expansion Card NOTE: When installing an expansion card, press firmly on the card so that the whole...
Drive Positions Figure 2-13 Drive Positions (Minitower Configuration Shown) Table 2-2 Drive Positions Three 5.25-inch drive bays for optional drives (optical drives and media card reader shown) Three 3.5-inch internal hard drive bays NOTE: The drive configuration on your computer may be different than the drive configuration shown above. The bottom 5.25-inch drive bay has a shorter depth than the upper two bays.
Removing a Drive from a Drive Bay CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
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● If you are removing a media card reader, disconnect the USB cable from the system board. Figure 2-15 Disconnecting the Media Card Reader USB Cable ● If you are removing a hard drive, disconnect the power cable (1) and data cable (2) from the back of the drive.
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Remove the drive from the drive bay as follows: ● To remove a 5.25-inch drive in the desktop configuration, press down on the yellow drivelock mechanism (1) and slide the drive from the drive bay (2). CAUTION: When the yellow drivelock is pressed, all the 5.25-inch drives are released so do not tilt the unit and allow the drives to fall out.
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● To remove a hard drive from one of the two lower internal hard drive bays, pull up on the green hard drive drivelock mechanism (1) for that drive and slide the drive from the drive bay (2). Figure 2-19 Removing a Hard Drive from the Lower Two Bays ●...
Installing Drives When installing drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive must be connected to the dark blue SATA connector on the system board labeled SATA0. If you are adding a second hard drive, connect it to the light blue SATA1 connector.
Guide Screw Device Black M3 Metric Screws 5.25-inch Drives Silver 6-32 Standard Screws 3.5-inch Hard Drive in the Top Drive Bay (Bay 4) Silver and Blue 6-32 Isolation Mounting Screws 3.5-inch Hard Drives in the Middle and Bottom Drive Bays (Bays 5 and 6) CAUTION: To prevent loss of work and damage to the computer or drive:...
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Install four M3 metric guide screws in the lower holes on each side of the drive (1). HP has provided four extra M3 metric guide screws on the 5.25-inch drive bracket under the access panel. The M3 metric guide screws are black. Refer to Installing Drives on page 37 for an illustration of the extra M3 metric guide screws location.
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Connect the power and data cables to the drive as indicated in the following illustrations. If you are installing an optical drive, connect the power cable (1) and data cable (2) to the back of the drive. NOTE: The power cable for the optical drives is a two-headed cable that is routed from the system board to the rear of the optical drive bays.
Replace the front bezel and computer access panel. Reconnect the power cord and turn on the computer. Lock any security devices that were disengaged when the computer access panel was removed. Installing a Hard Drive into an Internal Drive Bay NOTE: The system does not support Parallel ATA (PATA) hard drives.
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● If you are installing a 2.5-inch hard drive into either of the lower two bays (bays 5 and 6), do the following: ◦ Slide the drive into the bay adapter bracket, ensuring the connector on the drive is fully inserted into the connector on the adapter bracket.
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◦ Install four 6-32 silver and blue isolation mounting guide screws in the adapter bracket (two on each side of the bracket). Figure 2-28 Installing Isolation Mounting Guide Screws in the Adapter Bracket ● If you are installing the drive in the upper bay (bay 4), install three standard 6-32 silver guide screws (two on the right side and one on the left side in the screw hole closest to the power and data connectors).
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Insert the hard drive into the bay as follows: CAUTION: Make sure the guide screws line up with the guide slots in the drive cage. The use of unnecessary force when installing any drive into the drive bay may result in damage to the drive.
Connect the power cable (1) and data cable (2) to the rear of the hard drive. NOTE: The power cable for the hard drives is a three-headed cable that is routed from the system board to the rear of the hard drive bays. Figure 2-32 Connecting the Power Cable and Data Cable to a SATA Hard Drive Connect the opposite end of the data cable to the appropriate system board connector.
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To release the drives from the 5.25-inch drive bay, lift the release tab on the green latch drive bracket for the drive (1). While lifting the release tab, slide the drive from its drive bay (2). Repeat this step for each 5.25-inch drive. Figure 2-33 Releasing the 5.25-inch Drives from the Drive Bays (Minitower) Gently slide the drive into the uppermost available bay until it snaps into place.
Remove the bezel subpanel as described in Removing Bezel Blanks on page CAUTION: Hold the subpanel straight when you pull it away from the front bezel. Pulling the subpanel away at an angle could damage the pins that align it within the front bezel. Reposition the bezel blanks within the subpanel in the proper orientation for the desktop configuration.
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To release the drives from the 5.25-inch drive bay, press down on the short yellow drivelock as shown (1). While pressing the drivelock, pull the drives out of the drive bay (2). Figure 2-36 Releasing the 5.25-inch Drives from the Drive Bays (Desktop) Gently slide the drive into the uppermost available bay until it snaps into place.
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Reposition the bezel blanks within the subpanel in the proper orientation for the minitower configuration. Reposition the subpanel (rotate it 90º) with the logo at the bottom, then snap it back into the bezel. Figure 2-38 Changing from a Desktop to a Minitower Configuration Replace the front bezel and computer access panel.
Installing a Security Lock The security locks displayed below and on the following page can be used to secure the computer. Cable Lock Figure 2-39 Installing a Cable Lock Padlock Figure 2-40 Installing a Padlock Chapter 2 Convertible Minitower (CMT) Hardware Upgrades...
HP Business PC Security Lock Fasten the security cable by looping it around a stationary object. Figure 2-41 Securing the Cable to a Fixed Object Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees.
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Slide the security cable through the hole in the cable lock on the rear of the monitor. Figure 2-43 Securing the Monitor Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket (1) and inserting the security cable through one of the two holes in the bracket (2).
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Thread the keyboard and mouse cables through the computer chassis lock. Figure 2-45 Threading the Keyboard and Mouse Cables Screw the lock to the chassis in the thumbscrew hole using the screw provided. Figure 2-46 Attaching the Lock to the Chassis Installing a Security Lock...
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Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. Figure 2-47 Engaging the Lock When complete, all devices in your workstation will be secured. Figure 2-48 Secured Workstation Chapter 2 Convertible Minitower (CMT) Hardware Upgrades...
Front Bezel Security The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
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Install the screw through the interior of the front of the chassis into the front bezel. The screw hole is located on the left edge of the chassis next to the top hard drive bay. Figure 2-50 Installing the Front Bezel Security Screw Replace the access panel.
Microtower (MT) Hardware Upgrades Serviceability Features The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
Removing the Computer Access Panel To access internal components, you must remove the access panel: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
Replacing the Computer Access Panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit (2). Figure 3-2 Replacing the Computer Access Panel Ensure that the panel is completely closed (1) and tighten the two thumbscrews that secure the access panel to the chassis (2).
Removing the Front Bezel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
To remove a bezel blank, push the two retaining tabs that hold the bezel blank in place towards the outer right edge of the bezel (1) and slide the bezel blank back and to the right to remove it (2). Figure 3-5 Removing a Bezel Blank Replacing the Front Bezel...
System Board Connections Refer to the following illustrations and tables to identify the system board connectors for your model. Figure 3-7 System Board Connections Table 3-1 System Board Connections System Board Connector System Board Label Color Component DIMM4 (Channel A) DIMM4 white Memory Module...
Table 3-1 System Board Connections (continued) System Board Connector System Board Label Color Component PCI Express x16 downshifted X4PCIEXP white Expansion Card to a x4 PCI Express x16 X16PCIEXP black Expansion Card PCI1 white Expansion Card Installing Additional Memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3- SDRAM) dual inline memory modules (DIMMs).
The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the DIMMs are installed. ● The system will operate in single channel mode if the DIMM sockets are populated in one channel only. ●...
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Remove the computer access panel. WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before touching. Open both latches of the memory module socket (1), and insert the memory module into the socket (2).
Removing or Installing an Expansion Card The computer has one PCI expansion slot, one PCI Express x1 expansion slot, one PCI Express x16 expansion slot, and one PCI Express x16 expansion slot that is downshifted to a x4 slot. NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16 slot.
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Before installing an expansion card, remove the expansion slot cover or the existing expansion card. NOTE: Before removing an installed expansion card, disconnect any cables that may be attached to the expansion card. If you are installing an expansion card in a vacant socket, remove the appropriate expansion slot cover on the back of the chassis.
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If you are removing a standard PCI card or PCI Express x1 card, hold the card at each end, and carefully rock it back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then away from the inside of the chassis to release it from the chassis frame.
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If you are not installing a new expansion card, install an expansion slot cover to close the open slot. CAUTION: After removing an expansion card, you must replace it with a new card or expansion slot cover for proper cooling of internal components during operation. To install a new expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis so that the bracket on the card is aligned with the open slot on the rear of the chassis.
Replace the computer access panel. Reconnect the power cord and turn on the computer. Lock any security devices that were disengaged when the access panel was removed. Reconfigure the computer, if necessary. Drive Positions Figure 3-15 Drive Positions Table 3-2 Drive Positions Two 5.25-inch drive bays for optional drives (optical drives shown) One 3.5-inch drive bay for optional drive (media card reader shown)
Installing and Removing Drives When installing drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATA0. If you are adding a second hard drive, connect it to the light blue connector on the system board labeled SATA1.
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Guide Screw Device Black M3 Metric Screws All Drives (except hard drives) Silver and Blue 6-32 Isolation Mounting Screws Secondary Hard Drive CAUTION: To prevent loss of work and damage to the computer or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord.
Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
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If you are removing a media card reader, disconnect the USB cable from the system board. Figure 3-18 Disconnecting the Media Card Reader USB Cable A latch drive bracket with release tabs secures the drives in the drive bay. Lift the release tab on the latch drive bracket (1) for the drive you want to remove, then slide the drive from its drive bay (2).
Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
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Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until the drive snaps into place. Figure 3-21 Sliding the Drives into the Drive Cage Connect the power and data cables to the drive as indicated in the following illustrations. If you are installing an optical drive, connect the power cable (1) and data cable (2) to the back of the drive.
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If your are installing a media card reader, connect the USB cable to the USB system board connector labeled MEDIA. Figure 3-23 Connecting the Media Card Reader USB Cable If installing a new drive, connect the opposite end of the data cable to the appropriate system board connector.
Removing a Hard Drive from a Drive Bay NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. Remove/disengage any security devices that prohibit opening the computer.
Release the drive by pulling the release tab away from the drive (1) and sliding the drive out of the bay (2). Figure 3-25 Removing a Hard Drive Remove the four guide screws (two on each side) from the old drive. You will need these screws to install a new drive.
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Install guide screws on the sides of the drive. If you are installing a 2.5-inch drive, you must install the drive in an adapter bracket. NOTE: The hard drive uses 6-32 isolation mounting guide screws. Four extra guide screws are installed on the exterior of the hard drive bays.
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◦ Secure the drive to the bay adapter bracket by installing four black M3 adapter bracket screws through the sides of the bracket into the drive. Figure 3-28 Securing the Drive in the Adapter Bracket ◦ Install four 6-32 silver and blue isolation mounting guide screws in the adapter bracket (two on each side of the bracket).
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Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until the drive snaps into place. The bottom bay is for the primary hard drive. The upper bay is for an optional secondary hard drive. Figure 3-30 Sliding a Hard Drive into the Drive Bay Connect the power cable (1) and data cable (2) to the back of the hard drive.
Reconnect the power cord and any external devices, then turn on the computer. Lock any security devices that were disengaged when the access panel was removed. Installing a Security Lock The security locks displayed below and on the following pages can be used to secure the computer. Cable Lock Figure 3-32 Installing a Cable Lock...
HP Business PC Security Lock Fasten the security cable by looping it around a stationary object. Figure 3-34 Securing the Cable to a Fixed Object Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees.
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Slide the security cable through the hole in the cable lock on the rear of the monitor. Figure 3-36 Securing the Monitor Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket (1) and inserting the security cable through one of the two holes in the bracket (2).
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Thread the keyboard and mouse cables through the computer chassis lock. Figure 3-38 Threading the Keyboard and Mouse Cables Screw the lock to the chassis in the thumbscrew hole using the screw provided. Figure 3-39 Attaching the Lock to the Chassis Chapter 3 Microtower (MT) Hardware Upgrades...
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Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. Figure 3-40 Engaging the Lock When complete, all devices in your workstation will be secured. Figure 3-41 Secured Workstation Installing a Security Lock...
Front Bezel Security The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
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Install the screw through the interior of the front of the chassis into the front bezel. The screw hole is located toward the middle of the right edge of the chassis between the hard drive bay and speaker. Figure 3-43 Installing the Front Bezel Security Screw Replace the access panel.
Small Form Factor (SFF) Hardware Upgrades Serviceability Features The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
Removing the Computer Access Panel To access internal components, you must remove the access panel: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
Replacing the Computer Access Panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit so that it locks into place (2). Figure 4-2 Replacing the Computer Access Panel Chapter 4 Small Form Factor (SFF) Hardware Upgrades...
Removing the Front Bezel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
To remove a bezel blank, push the two retaining tabs that hold the bezel blank in place towards the outer right edge of the bezel (1) and slide the bezel blank back and to the right to remove it (2). Figure 4-4 Removing a Bezel Blank Replacing the Front Bezel...
Changing from Desktop to Tower Configuration The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be purchased from HP. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
System Board Connections Refer to the following illustration and table to identify the system board connectors for your model. Figure 4-7 System Board Connections Table 4-1 System Board Connections System Board Connector System Board Label Color Component DIMM4 (Channel A) DIMM4 white Memory Module...
Table 4-1 System Board Connections (continued) System Board Connector System Board Label Color Component PCI Express x16 downshifted X4PCIEXP white Expansion Card to a x4 PCI Express x16 X16PCIEXP black Expansion Card PCI1 white Expansion Card Installing Additional Memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3- SDRAM) dual inline memory modules (DIMMs).
The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the DIMMs are installed. ● The system will operate in single channel mode if the DIMM sockets are populated in one channel only. ●...
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Remove the computer access panel. WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before touching. Rotate up the internal drive bay housing to access the memory module sockets on the system board.
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Open both latches of the memory module socket (1), and insert the memory module into the socket (2). Figure 4-9 Installing a DIMM NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket.
Removing or Installing an Expansion Card The computer has one PCI expansion slot, one PCI Express x1 expansion slot, one PCI Express x16 expansion slot, and one PCI Express x16 expansion slot that is downshifted to a x4 slot. NOTE: The PCI and PCI Express slots support only low profile cards.
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Before installing an expansion card, remove the expansion slot cover or the existing expansion card. NOTE: Before removing an installed expansion card, disconnect any cables that may be attached to the expansion card. If you are installing an expansion card in a vacant socket, remove the appropriate expansion slot cover on the back of the chassis.
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If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then away from the inside of the chassis to release it from the chassis frame.
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To install a new expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis (1) so that the bracket on the card is aligned with the open slot on the rear of the chassis. Press the card straight down into the expansion socket on the system board (2).
Lock any security devices that were disengaged when the access panel was removed. Reconfigure the computer, if necessary. Drive Positions Figure 4-16 Drive Positions Table 4-2 Drive Positions 3.5-inch internal hard drive bay 3.5-inch drive bay for optional drives (media card reader shown) 5.25-inch drive bay for optional drives (optical drive shown) NOTE: The drive configuration on your computer may be different than the drive...
Installing and Removing Drives When installing drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATA0. If you are adding a second hard drive, connect it to the light blue connector on the system board labeled SATA1.
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CAUTION: To prevent loss of work and damage to the computer or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby mode.
Removing a 5.25-inch Drive from a Drive Bay CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
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If removing an optical drive, disconnect the power cable (1) and data cable (2) from the rear of the optical drive. CAUTION: When removing the cables, pull the tab or connector instead of the cable itself to avoid damaging the cable. Figure 4-19 Disconnecting the Power and Data Cables Rotate the drive cage back down to its normal position.
Press down on the green drive retainer button located on the left side of the drive to disengage the drive from the drive cage (1). While pressing the drive retainer button, slide the drive back until it stops, then lift it up and out of the drive cage (2). Figure 4-21 Removing the 5.25-inch Drive Installing a 5.25-inch Drive into a Drive Bay...
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Install four M3 metric guide screws in the lower holes on each side of the drive. HP has provided four extra M3 metric guide screws on the front of the chassis, under the front bezel. The M3 metric guide screws are black. Refer to Installing and Removing Drives on page 106 for an illustration of the extra M3 metric guide screws location.
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Rotate the drive cage to its upright position. Figure 4-24 Rotating the Drive Cage Up Connect the SATA data cable to the white SATA system board connector labeled SATA2. Route the data cable through the cable guides. CAUTION: There are two cable guides that keep the data cable from being pinched by the drive cage when raising or lowering it.
Rotate the drive cage back down to its normal position. CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down. Figure 4-26 Rotating the Drive Cage Down Replace the front bezel (if removed) and access panel. If the computer was on a stand, replace the stand.
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Disconnect the drive cables from the rear of the drive, or, if you are removing a media card reader, disconnect the USB cable from the system board as indicated in the following illustration. Figure 4-27 Disconnecting the Media Card Reader USB Cable Press down on the green drive retainer button located on the left side of the drive to disengage the drive from the drive cage (1).
Installing a 3.5-inch Drive into a Drive Bay The 3.5-inch bay is located underneath the 5.25-inch drive. To install a drive into the 3.5-inch bay: NOTE: Install guide screws to ensure the drive will line up correctly in the drive cage and lock in place.
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Connect the appropriate drive cables: If installing a second hard drive, connect the power cable (1) and data cable (2) to the rear of the drive and connect the other end of the data cable to the light blue connector on the system board labeled SATA1.
Removing and Replacing the Primary 3.5-inch Internal Hard Drive NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. The preinstalled 3.5-inch hard drive is located under the power supply.
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Rotate the power supply to its upright position. The hard drive is located beneath the power supply. Figure 4-34 Raising the Power Supply Disconnect the power cable (1) and data cable (2) from the back of the hard drive. Figure 4-35 Disconnecting the Hard Drive Cables 118 Chapter 4 Small Form Factor (SFF) Hardware Upgrades...
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Press down on the green release latch next to the hard drive (1). While holding the latch down, slide the drive forward until it stops, then lift the drive up and out of the bay (2). Figure 4-36 Removing the Hard Drive To install a hard drive, you must transfer the silver and blue isolation mounting guide screws from the old hard drive to the new hard drive.
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Align the guide screws with the slots on the chassis drive cage, press the hard drive down into the bay, then slide it back until it stops and locks in place. Figure 4-38 Installing the Hard Drive Connect the power cable (1) and data cable (2) to the back of the hard drive. NOTE: If the system has only one SATA hard drive, the data cable must be connected to the dark blue connector labeled SATA0 on the system board to avoid any hard drive performance...
Installing a Security Lock The security locks displayed below and on the following pages can be used to secure the computer. Cable Lock Figure 4-40 Installing a Cable Lock Padlock Figure 4-41 Installing a Padlock Installing a Security Lock 121...
HP Business PC Security Lock Fasten the security cable by looping it around a stationary object. Figure 4-42 Securing the Cable to a Fixed Object Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees.
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Slide the security cable through the hole in the cable lock on the rear of the monitor. Figure 4-44 Securing the Monitor Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket (1) and inserting the security cable through one of the two holes in the bracket (2).
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Thread the keyboard and mouse cables through the computer chassis lock. Figure 4-46 Threading the Keyboard and Mouse Cables Screw the lock to the chassis in the thumbscrew hole using the screw provided. Figure 4-47 Attaching the Lock to the Chassis 124 Chapter 4 Small Form Factor (SFF) Hardware Upgrades...
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Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. Figure 4-48 Engaging the Lock When complete, all devices in your workstation will be secured. Figure 4-49 Secured Workstation Installing a Security Lock 125...
Front Bezel Security The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
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Install the security screw next to the middle front bezel release tab to secure the front bezel in place. Figure 4-51 Installing the Front Bezel Security Screw Replace the access panel. If the computer was on a stand, replace the stand. Reconnect the power cord and turn on the computer.
Ultra-Slim Desktop (USDT) Hardware Upgrades Serviceability Features The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
Connecting the Power Cord When connecting the power supply, it is important to follow the steps below to ensure the power cord does not pull free from the computer. Connect the round end of the power cord to the power supply connector on the rear of the computer (1).
Removing the Computer Access Panel To access internal components, you must remove the access panel: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
Replacing the Computer Access Panel Align the tabs on the panel with the slots on the chassis then slide the panel towards the front of the chassis until it stops (1). Tighten the thumbscrew to secure the access panel (2). Figure 5-3 Replacing the Computer Access Panel Replacing the Computer Access Panel 131...
Removing the Front Bezel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
Removing a Bezel Blank On some models, there is a bezel blank covering the internal drive bay that needs to be removed before installing a drive. To remove a bezel blank: Remove the access panel and front bezel. To remove the bezel blank, push the two retaining tabs that hold the bezel blank in place towards the outer left edge of the bezel (1) and pull the bezel blank inwards to remove it (2).
Changing from Desktop to Tower Configuration The Ultra-Slim Desktop can be used in a tower orientation with the tower stand included with the computer. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
System Board Connections Refer to the following illustration and table to identify the system board connectors. Figure 5-8 System Board Connections System Board Connector System Board Label Color Component SATA 3.0 SATA1 light blue Optical Drive Power SATA PWR1 white Optical Drive Mobile PCI Express Module black...
Installing Additional Memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3- SDRAM) small outline dual inline memory modules (SODIMMs). SODIMMs The memory sockets on the system board can be populated with up to two industry-standard SODIMMs.
Populating SODIMM Sockets There are two SODIMM sockets on the system board, with one socket per channel. The sockets are labeled XMM1 and XMM3. The XMM1 socket operates in memory channel A. The XMM3 socket operates in memory channel B. Figure 5-9 SODIMM Socket Locations Table 5-1...
Installing SODIMMs CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board.
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To remove a SODIMM, press outward on the two latches on each side of the SODIMM (1) then pull the SODIMM out of the socket (2). Figure 5-10 Removing a SODIMM Slide the new SODIMM into the socket at approximately a 30° angle (1) then press the SODIMM down (2) so that the latches lock it in place.
The computer automatically recognizes the additional memory when you turn on the computer. Replacing the Optical Drive The Ultra-Slim Desktop uses a slimline Serial ATA (SATA) optical drive. Removing the Optical Drive CAUTION: All removable media should be taken out of a drive before removing the drive from the computer.
Preparing the New Optical Drive Before the new optical drive can be used, the release latch must be attached. Peel the backing off the adhesive on the release latch. Without allowing the release latch to touch the optical drive, carefully align the holes on the release latch with the pins on the side of the optical drive.
Installing the New Optical Drive NOTE: If you are installing an optical drive in a bay that did not previously have a drive in it, you must remove the access panel and the bezel blank covering the opening of the bay before proceeding.
Replacing the Hard Drive NOTE: The Ultra-Slim Desktop supports only 2.5-inch Serial ATA (SATA) internal hard drives. Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. The 2.5-inch hard drive is enclosed in a carrier under the optical drive.
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Lift the hard drive carrier straight up and out of the chassis. Figure 5-16 Removing the Hard Drive Carrier Remove the four guide screws from the sides of the hard drive carrier. Figure 5-17 Removing the Guide Screws Lift the hard drive up to the top of the carrier (1) and slide the drive out of the carrier (2). Figure 5-18 Removing the Hard Drive from the Carrier 144 Chapter 5 Ultra-Slim Desktop (USDT) Hardware Upgrades...
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Position the hard drive so that the top of the hard drive is up against the top of the carrier (1) so that the circuit board on the bottom of the hard drive does not come in contact wit the tabs on the bottom of the carrier, then slide the new hard drive into the carrier (2).
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To place the hard drive carrier back in the chassis, align the guide screws with the slots on the drive bay, drop the carrier straight down into the drive bay (1), and press the handle on the carrier all the way down (2) so that the drive is properly seated and locked in place. Figure 5-21 Installing the Hard Drive Carrier Replace the optical drive and reconnect the cable on the back of the optical drive.
Installing and Removing a Port Cover An optional rear port cover is available for the computer. To install the port cover: Thread the cables through the bottom hole on the port cover (1) and connect the cables to the rear ports on the computer. Insert the hooks on the port cover into the slots on the rear of the chassis, then slide the cover to the right to secure it in place (2).
Installing a Security Lock Cable Lock There are two cable lock slots on the rear of the computer. The slot next to the thumbscrew should be used when there is no port cover. The slot on the far right should be used when a port cover is installed.
Padlock Figure 5-26 Installing a Padlock HP Business PC Security Lock Fasten the security cable by looping it around a stationary object. Figure 5-27 Securing the Cable to a Fixed Object Installing a Security Lock 149...
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Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees.
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Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket (1) and inserting the security cable through one of the two holes in the bracket (2). Use the hole in the bracket that best secures the peripheral device cable. Figure 5-30 Securing Peripheral Devices (Printer Shown) Thread the keyboard and mouse cables through the computer chassis lock.
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Screw the lock to the chassis in the thumbscrew hole using the screw provided. Figure 5-32 Attaching the Lock to the Chassis Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock.
When complete, all devices in your workstation will be secured. Figure 5-34 Secured Workstation Front Bezel Security The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer.
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Remove the black screw on the front of the chassis behind the bezel. The screw is located next to the optical drive and is labeled "BEZEL." Figure 5-35 Retrieving the Front Bezel Security Screw Replace the front bezel. Install the security screw through the middle front bezel release tab and into the chassis to secure the front bezel in place.
Battery Replacement The battery that comes with the computer provides power to the real-time clock. When replacing the battery, use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium coin cell battery. WARNING! The computer contains an internal lithium manganese dioxide battery.
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Depending on the type of battery holder on the system board, complete the following instructions to replace the battery. Type 1 Lift the battery out of its holder. Figure A-1 Removing a Coin Cell Battery (Type 1) Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position.
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Insert the new battery and position the clip back into place. Figure A-3 Removing a Coin Cell Battery (Type 3) NOTE: After the battery has been replaced, use the following steps to complete this procedure. Replace the computer access panel. Plug in the computer and turn on power to the computer.
Removing and Replacing a Removable 3.5-inch SATA Hard Drive Some models are equipped with a Removable SATA Hard Drive Enclosure in the 5.25-inch internal drive bay. The hard drive is housed in a carrier that can be quickly and easily removed from the drive bay.
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Remove the adhesive strip that secures the thermal sensor to the top of the hard drive (1) and move the thermal sensor away from the carrier (2). Figure B-2 Removing the Thermal Sensor Remove the four screws from the bottom of the hard drive carrier. Figure B-3 Removing the Security Screws...
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Slide the hard drive back to disconnect it from the carrier then lift it up and out of the carrier. Figure B-4 Removing the Hard Drive Place the new hard drive in the carrier then slide the hard drive back so that it seats in the SATA connector on the carrier's circuit board.
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Replace the four screws in the bottom of the carrier to hold the drive securely in place. Figure B-6 Replacing the Security Screws Place the thermal sensor on top of the hard drive in a position that does not cover the label (1) and attach the thermal sensor to the top of the hard drive with the adhesive strip (2).
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Slide the cover on the carrier (1) and replace the screw on the rear of the carrier to secure the cover in place (2). Figure B-8 Replacing the Carrier Cover Slide the hard drive carrier into the enclosure on the computer and lock it with the key provided. NOTE: The carrier must be locked for power to be supplied to the hard drive.
Unlocking the Smart Cover Lock NOTE: The Smart Cover Lock is an optional feature included on some models only. The Smart Cover Lock is a software-controllable cover lock, controlled by the setup password. This lock prevents unauthorized access to the internal components. The computer ships with the Smart Cover Lock in the unlocked position.
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Disconnect the power cord from the power outlet and disconnect any external devices. CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.
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Figure C-3 Removing the Smart Cover Lock Screws from the Small Form Factor You can now remove the access panel. To reattach the Smart Cover Lock, secure the lock in place with the tamper-proof screws. Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock 165...
Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ●...
Computer Operating Guidelines, Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care Follow these guidelines to properly set up and care for the computer and monitor: ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.
Optical Drive Precautions Be sure to observe the following guidelines while operating or cleaning the optical drive. Operation ● Do not move the drive during operation. This may cause it to malfunction during reading. ● Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the unit.