About This Guide Intended Audience This guide is intended for use by system administrators and information professionals who are experienced with the following: Direct attach storage (DAS) or storage area network (SAN) management ■ Network administration ■ Network installation ■ Storage system installation and configuration, including installing an HP rack ■...
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CH A P T E R System Components The MSA2000 Family 2012sa Modular Smart Array and MSA2000 Drive Enclosure are high-performance storage solutions that combine outstanding performance with high reliability, availability, flexibility, and manageability. Supported configurations include a controller enclosure with or without attached drive enclosures.
System Management Software Embedded management software includes a web-browser interface and the command-line interface described below. HP StorageWorks MSA2000 Family Storage Management Utility (SMU) SMU is the primary interface for configuring and managing the system. A web server resides in each controller module. SMU enables you to manage the system from a web browser that is properly configured and that can access a controller module through an Ethernet connection.
Hardware Components and LEDs This section describes the main hardware components of your storage system enclosures. Controller Enclosure Components and LEDs Table 1-1 describes the controller enclosure components. Table 1-1 Controller Enclosure Components Description Quantity Controller (I/O) module 1 or 2 SAS or SATA drive module 2–12 per enclosure AC power-and-cooling module...
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Figure 1-1 shows the LEDs on the front of a controller enclosure. Enclosure ID Drive module LEDs (top to bottom) Status LEDs (top to bottom): Fault/UID Fault ID Online/activity Heartbeat Drive modules are numbered by column top to bottom: 0–2, 3–5, 6–8, 9–11 Figure 1-1 Controller Enclosure LEDs (Front View) Table 1-2 describes the LEDs on the front of a controller.
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Table 1-3 describes the LEDs on the drive module. Table 1-3 Drive Module LED Combinations (Front) Online/Activity Fault/UID (green) (amber/blue) Description The drive is online, but it is not currently active. Blinking The drive is active and operating normally. irregularly Amber, blinking Offline;...
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Figure 1-2 shows the ports and switches at the back of the controller enclosure. Power switch Host ports MUI (Service) port CLI port Ethernet port Expansion port Figure 1-2 Controller Ports and Switches (Back View) Table 1-4 describes the ports and switches on the back of the controller. Table 1-4 Controller Ports and Switches (Back) Location Port/Switch...
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Figure 1-3 shows the LEDs at the back of the controller. AC Power Good Host link status Cache status Expansion port status DC Voltage/Fan Fault/ Service Required Host link activity Host activity Unit Locator Ethernet activity OK to Remove Fault/Service Required Ethernet link status Figure 1-3 Controller LEDs (Back View) Table 1-5 describes the LEDs on the back of the controller.
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Table 1-5 Controller LEDs (Back) (Continued) Location Color State Description Controller Unit Locator White Normal operation. module Blink Physically identifies the controller module. Controller OK to Blue The controller module is not prepared for module Remove removal. The controller module can be removed. Controller Fault/Service Amber...
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Table 1-5 Controller LEDs (Back) (Continued) Location Color State Description Controller Cache status Green Blink A Compact Flash flush or cache self-refresh module is in progress. Indicates cache activity. • If the LED is blinking evenly, a cache flush is in progress. When a controller module loses power and write cache is dirty (contains data that has not been written to disk), the super-capacitor pack...
Table 1-5 Controller LEDs (Back) (Continued) Location Color State Description Controller Ethernet activity Green The Ethernet link has no I/O activity. module Blink The Ethernet link has I/O activity. Controller Expansion port Green The port is empty or the link is down. module status The port link is up and connected.
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The components and LEDs on the front of a drive enclosure are the same as on a controller enclosure; see Figure 1-1 and Table 1-2. Figure 1-4 shows the ports and switches at the back of the drive enclosure. Power switch SAS In port Service port SAS Out port...
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Figure 1-5 shows the LEDs at the back of the drive enclosure. AC Power Good DC Voltage/Fan Fault/ SAS In port status SAS Out port status Service Required Unit Locator OK to Remove Fault/Service Required Figure 1-5 Drive Enclosure LEDs (Back View) Table 1-8 describes the LEDs on the back of the drive enclosure.
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Table 1-8 Drive Enclosure LEDs (Back) (Continued) Location Color State Description Expansion Fault/Service Amber A fault has been detected or a service action module Required is required. Blink Indicates a hardware-controlled power up or a cache flush or restore error. Expansion Green Expansion module is not OK.
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HP StorageWorks 2012sa Modular Smart Array user guide • May 2008...
CH A P T E R Installing and Cabling Enclosures This chapter describes how to install and cable enclosures. It contains the following sections: “Site Planning” on page 25 ■ “Required Tools” on page 25 ■ “Safety Precautions” on page 26 ■...
Safety Precautions For your protection, observe the following safety precautions when setting up your equipment: Install the system in accordance with the local safety codes and regulations at the ■ facility site. Follow all cautions and instructions marked on the equipment. Ensure that the voltage and frequency of your power source match the voltage ■...
Installation Checklist Table 2-1 outlines the steps required to install the enclosures and initially configure the system. To ensure a successful installation, perform the tasks in the order they are presented. Table 2-1 Installation Checklist Step Installation Task Where to Find Procedure Prepare the rack for installation.
Installing Enclosures Into a Rack This section describes how to install the enclosures into a standard 19-inch rack cabinet with a 28 to 36-inch (71.12 to 91.44-cm) depth. To help you correctly identify the screws, keep all hardware items in plastic Tip –...
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Figure 2-1 provides a visual overview of the rackmount kit assembly components and corresponds to the steps that follow. #10-32 x 5/8 truss screws (Step 6) #10-32 x 5/8 truss screws Rear bracket connected to rack (Step 9) Threaded PEMs (4) Side bracket #8-32 x 3/16 flathead screws (Step 5)
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Use the following procedure and refer to Figure 2-1 to install each enclosure into the rack. If the rackmount bracket kit you are installing includes assembly Note – instructions, use them in place of the instructions in this guide. When positioning an enclosure in the rack, do not block the air vents at the front or back of the enclosure.
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Figure 2-2 Side Bracket With Alignment Marks b. On one side, insert the first two screws through the side bracket slots above and below the alignment mark into the rear-most threaded holes in the enclosure. For example, to mount the enclosure in a 28-inch deep rack, position the side bracket so that the 28-inch alignment mark is aligned with the rear-most threaded holes in the enclosure.
Attaching the Ear Caps The plastic ear caps are snap-on parts that require some care when attaching or removing them. After the enclosure has been installed in the rack cabinet, attach the ear caps, which are located in a plastic bag included in the controller and drive enclosure packages.
Connecting Controller and Drive Enclosures Use the supplied SAS cables to connect a controller enclosure to up to three drive enclosures. Figure 2-4 and Figure 2-5 show the recommended fault-tolerant cabling patterns. In an enclosure, the upper module is designated A and the lower module is designated B.
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Controller A Controller B Figure 2-5 Fault-Tolerant Cabling Connections Between One Controller Enclosure and Up to Three Drive Enclosures HP StorageWorks 2012sa Modular Smart Array user guide • May 2008...
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Controller A Controller B Figure 2-6 Non-Fault-Tolerant Cabling Connections Between One Controller and Up to Three Drive Enclosures Chapter 2 Installing and Cabling Enclosures...
Connecting AC Power Use this procedure to connect AC power to the enclosures. 1. Verify that both power switches are off. 2. Using the AC power cords, for each enclosure, connect one power-and-cooling module to one power source in the rack, and the other power-and cooling-module to a separate power source in the rack.
Testing the Enclosure Connections Use this procedure to power on the newly installed system. 1. Press the power switches at the back of each drive enclosure to the On position. This ensures that the disks in the enclosures have enough time to completely spin up before being scanned by the RAID modules in the controller enclosure.
When powering on the system, make sure to power up the enclosures and associated data host in the following order: 1. Drive enclosures first 2. Controller enclosure next 3. Data hosts last (if they are powered down for maintenance purposes) Obtaining IP Values for Your Storage System To obtain the IP values for your system: 1.
CH A P T E R Connecting Hosts This chapter describes how to connect data and management hosts to controller enclosures. It contains the following sections: “Host System Requirements” on page 39 ■ “Connecting the Enclosure to Data Hosts” on page 40 ■...
Installing the MSA2000 Family SES Driver for Microsoft Windows Hosts Installing the MSA2000 Family SCSI Enclosure Services (SES) driver prevents Microsoft Windows hosts from displaying the Found New Hardware Wizard when the storage system is discovered. 1. Download MSA2000 Family SCSI Enclosure Services (SES) driver package from the .
CH A P T E R Configuring a System for the First Time This chapter describes how to perform first-time configuration on the storage system using HP StorageWorks MSA2000 Family Storage Management Utility (SMU), which is the primary interface for configuring and managing the system. It also describes how to perform basic storage configuration to verify that your system is working.
Setting Management Port IP Addresses Using the CLI If you used DHCP to set the IP addresses, you do not have to set them using Note – the CLI as described in this section. Ethernet Management ports on controller module A and controller module B are configured with the following default values: Management Port IP Address: 10.0.0.2 (controller A), 10.0.0.3 (controller B) ■...
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Your package contents include a micro-DB9-to-DB9 serial cable. If necessary, use a DB9-to-DB25 adapter (not included) for connecting the serial cable to a DB25 serial port on the host computer. 3. Start and configure a terminal emulator, such as HyperTerminal or VT-100, using the display settings in Table 4-1 and the connection settings in Table 4-2.
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4. In the terminal emulator, connect to controller A. 5. Press Enter to display the CLI prompt (#). 6. At the prompt, type the following command to set the values you obtained in Step 1 for each Ethernet management port, first for controller A and then for controller B: set network-parameters ip address netmask netmask gateway gateway controller a|b where:...
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As shown in the following example, network parameters, including the IP address, gateway address, and subnet mask are displayed for each controller. Network Parameters Controller A -------------------------------- IP Address : 192.168.0.10 Gateway : 192.168.0.1 Subnet Mask : 255.255.0.0 MAC Address : 00:00:FF:D5:01:4D Addressing Mode : Manual...
Configuring Your Web Browser for SMU Before using SMU to perform remaining steps, ensure that your web browser is properly configured according to the following guidelines: Use one of the following browsers: ■ Microsoft Internet Explorer 5.5 or later ■ Mozilla Firefox 1.0.7 or later ■...
Updating Firmware After installing the hardware and powering up the enclosure for the first time, be sure to verify that the controllers and drive enclosures have the latest firmware. SMU enables you to view the software, hardware, and other version information for each controller and the enclosures.
If no NTP server is present, the date and time are maintained as if NTP had not been enabled. To manually set the system date and time: 1. Select Manage > General Config > Set Date/Time. 2. In the Set System Date panel, select the current month, day, and year. 3.
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To create both virtual disks: 1. Select Manage > Virtual Disk Config > Create A Vdisk. 2. Select Manual Virtual Disk Creation. 3. Type a name for the virtual disk. The name is case-sensitive and can include 17 characters. Allowed characters include letters, numbers, hyphens, underscores, and spaces.
Mapping a Volume to a Host To enable a data host to access a volume you created, you must map the volume to the host. The port World Wide Name (WWN) of each host connected to the system is automatically added to the system’s global host port list. Before mapping a data host to a volume you must identify the data host’s port WWN and a LUN that the host is not using.
If the above tests succeed, your system is ready for use. 3. Optionally, unmount the volume and delete the vdisks created for test. Logging Out of SMU If you do not log out of SMU when you have finished using it, other users manage cannot log in to the same controller module and your IP address stays logged in for...
CH A P T E R Troubleshooting Fault Isolation Methodology The MSA2000 Family storage system provides many ways to isolate faults within the system. This section presents the basic methodology used to locate faults and the associated FRUs. The basic fault isolation steps are: Gather fault information, including by using system LEDs ■...
When a fault occurs, the Fault ID status LED on an enclosure’s right ear (see Figure 1-1) illuminates. Check the LEDs on the back of the enclosure to narrow the fault to a FRU, connection, or both. The LEDs also help you identify the location of a FRU reporting a fault.
If the Enclosure Does Not Initialize It may take up to two minutes for the enclosures to initialize. If the enclosure does not initialize: Perform a rescan. ■ Power cycle the system. ■ Make sure the power cord is properly connected and check the power source that ■...
Using System LEDs to Diagnose Problems This section describes possible reasons and actions to take when an LED indicates a fault condition. See “System Components” on page 11 for descriptions of all LED statuses. Is the front panel Fault ID amber? Answer Possible Reasons Actions...
Is the controller back panel Fault/Service Required LED amber? Answer Possible Reasons Actions System functioning properly. No action required. One of the following errors • Restart this controller from the (blinking) occurred: other controller using SMU or the CLI. • Hardware-controlled power- up error •...
Is the drive module Fault/UID led blinking amber? Answer Possible Reasons Actions No, but the Online/Activity The drive is No action required. LED is blinking rebuilding. Note: Do not remove a drive that is rebuilding. Removing a drive may terminate the current operation and cause data loss.
Is a connected port’s Host Link Status LED off? Answer Possible Reasons Actions System functioning properly. No action required. The link is down. • Check cable connections. • Reseat cables. • Replace cables. • In SMU, review the event logs for indicators of a specific fault in a host data path component.
Is a connected port’s Ethernet link status LED off? Answer Possible Reasons Actions System functioning properly. No action required. The link is down. Use standard networking troubleshooting procedures to isolate faults on the network. Is the power-and-cooling module AC Power Good LED off? Answer Possible Reasons...
Is the power-and-cooling module DC Voltage/Fan Fault/Service Required LED amber? Answer Possible Reasons Actions System functioning properly. No action required. The power supply unit or a fan When isolating faults in the power- is operating at an unacceptable and-cooling module, remember that voltage/RPM level, or has the fans in both modules receive failed.
Is the drive enclosure Fault/Service Required LED amber? Answer Possible Reasons Actions System functioning properly. No action required. One of the following errors • Check the event log for specific (blinking) occurred: information regarding the fault. • Hardware-controlled power- • Isolate the fault. up error •...
Isolating a Host-Side Connection Fault During normal operation, when a controller module host port is connected to a data host, the port’s host link status LED and host link activity LED are green. If there is I/O activity, the host activity LED blinks green. If data hosts are having trouble accessing the storage system, and you cannot locate a specific fault or cannot access the event logs, use the following procedure.
Is the host link status LED on? Yes – You have isolated the fault to the HBA. Replace the HBA. ■ No – It is likely that the controller module needs to be replaced. ■ 6. Move the cable back to its original port. Is the host link status LED on? No –...
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4. Move the expansion cable to a port on the RAID enclosure with a known good link status. This step isolates the problem to the expansion cable or to the controller module’s expansion port. Is the expansion port status LED on? Yes –...
Resolving Voltage and Temperature Warnings 1. Check that all of the fans are working by making sure each power-and-cooling module’s DC Voltage/Fan Fault/Service Required LED is off or by using SMU to check the Status Summary page (select Monitor > Status > Status Summary). 2.
Power Supply Sensors Each enclosure has two fully redundant power-and-cooling modules with load- sharing capabilities. The power supply sensors described in the following table monitor the voltage, temperature, and fans in each power-and-cooling module. If the power supply sensors report a voltage that is under or over the threshold, check the input voltage.
Temperature Sensors Extreme high and low temperatures can cause significant damage if they go unnoticed. Each controller module has six temperature sensors. Of these, if the CPU or FPGA temperature reaches a shutdown value, the controller module is automatically shut down. Each power-and-cooling module has one temperature sensor.
To view the controller enclosure’s temperature status, in SMU, as an Advanced Manage user: Select Monitor > Status > Advanced Settings > Temperature Status. ● Power-and-Cooling Module Voltage Sensors Power supply voltage sensors ensure that an enclosure’s power supply voltage is within normal ranges.
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A P P E N D I X Environmental Requirements and Specifications Safety Requirements Install the system in accordance with the local safety codes and regulations at the facility site. Follow all cautions and instructions marked on the equipment. Site Requirements and Guidelines The following sections provide requirements and guidelines that you must address when preparing your site for the installation.
Site wiring must include an earth ground connection to the AC power source. ■ The supply conductors and power distribution boxes (or equivalent metal enclosure) must be grounded at both ends. Power circuits and associated circuit breakers must provide sufficient power and ■...
Electrical Guidelines These enclosures work with single-phase power systems having an earth ground ■ connection. To reduce the risk of electric shock, do not plug an enclosure into any other type of power system. Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building.
Management Host Requirements A local management host with at least one serial port connection is recommended for the initial installation and configuration of a controller enclosure. After you configure one or both of the controller modules with an Internet Protocol (IP) address, you then use a remote management host on an Ethernet network to configure, manage, and monitor.
Electrical Requirements Site Wiring and Power Requirements Each enclosure has two power and cooling modules for redundancy. If full redundancy is required, use a separate power source for each module. The AC power supply unit in each power and cooling module is auto-ranging and is automatically configured to an input voltage range from 88–264 VAC with an input frequency of 47–63 Hz.
A P P E N D I X Regulatory Compliance and Safety Regulatory Compliance Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference- free radio frequency spectrum.
(2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding your product, visit http://www.hp.com For questions regarding this FCC declaration, contact us by mail or telephone: Hewlett-Packard Company ■ P.O. Box 692000, Mailstop 510101 Houston, Texas 77269-2000 1-281-514-3333 ■...
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables...
Regulatory compliance label Figure 5-1 Regulatory Compliance Label Location Laser Device All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.
Certification and Classification Information This product contains a laser internal to the fiber optic (FO) transceiver for connection to the Fibre Channel communications port. In the USA, the FO transceiver is certified as a Class 1 laser product conforming to the requirements contained in the Department of Health and Human Services (DHHS) regulation 21 CFR, Subchapter J.
Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Union Notice Products bearing the CE marking comply with the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community and if this product has telecommunication functionality, the...
Safety Battery Replacement Notice Your computer is equipped with a lithium manganese dioxide, a vanadium pentoxide, or an alkaline internal battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated.
Power Cords The power cord set must meet the requirements for use in the country where the product was purchased. If the product is to be used in another country, purchase a power cord that is approved for use in that country. The power cord must be rated for the product and for the voltage and current marked on the product electrical ratings label.
Place parts on a grounded surface before removing them from their containers. ■ Avoid touching pins, leads, or circuitry. ■ Always be properly grounded when touching a static-sensitive component or ■ assembly (see “Grounding Methods” on page 86). Grounding Methods There are several methods for grounding.
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Waste Electrical and Electronic Equipment Directive Czechoslovakian Notice Danish Notice Bortskaffelse af affald fra husstande i den Europæiske Union Hvis produktet eller dets emballage er forsynet med dette symbol, angiver det, at produktet ikke må bortskaffes med andet almindeligt husholdningsaffald. I stedet er det dit ansvar at bortskaffe kasseret udstyr ved at aflevere det på...
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Italian Notice Smaltimento delle apparecchiature da parte di privati nel territorio dell'Unione Europea Questo simbolo presente sul prodotto o sulla sua confezione indica che il prodotto non può essere smaltito insieme ai rifiuti domestici. È responsabilità dell'utente smaltire le apparecchiature consegnandole presso un punto di raccolta designato al riciclo e allo smaltimento di apparecchiature elettriche ed elettroniche.
Lihuanian Notice Nolietotu iek rtu izn cin šanas noteikumi lietot jiem Eiropas Savien bas priv taj s m jsaimniec b s Š ds simbols uz izstr d juma vai uz t iesai ojuma nor da, ka šo izstr d jumu nedr kst izmest kop ar citiem sadz ves atkritumiem. J s atbildat par to, lai nolietot s iek rtas tiktu nodotas speci li iek rtotos punktos, kas paredz ti izmantoto elektrisko un elektronisko iek rtu sav kšanai otrreiz jai p rstr dei.
Portuguese Notice Descarte de Lixo Elétrico na Comunidade Européia Este símbolo encontrado no produto ou na embalagem indica que o produto não deve ser descartado no lixo doméstico comum. É responsabilidade do cliente descartar o material usado (lixo elétrico), encaminhando-o para um ponto de coleta para reciclagem.
Slovenian Notice Spanish Notice Eliminación de residuos de equipos eléctricos y electrónicos por parte de usuarios particulares en la Unión Europea Este símbolo en el producto o en su envase indica que no debe eliminarse junto con los desperdicios generales de la casa. Es responsabilidad del usuario eliminar los residuos de este tipo depositándolos en un "punto limpio"...
Swedish Notice Bortskaffande av avfallsprodukter från användare i privathushåll inom Europeiska Unionen Om den här symbolen visas på produkten eller förpackningen betyder det att produkten inte får slängas på samma ställe som hushållssopor. I stället är det ditt ansvar att bortskaffa avfallet genom att överlämna det till ett uppsamlingsställe avsett för återvinning av avfall från elektriska och elektroniska produkter.
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Index storage, first time, 41 connecting accessing AC power, 36 SMU, 46 controller and drive enclosures, 33 the CLI, 42 controller enclosures to data hosts, 40 accumulators, 84 serial cable to set IP address, 42 Avis Canadien, regulatory compliance to remote management hosts, 40 notice, 81 using reverse cabling, 33 console requirement, 74...
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electrical requirements, 76 IDs, correcting, 55 data hosts input frequency requirement, 76 connecting to controller enclosures input voltage requirement, 76 mapping to volumes, 50 installation checklist, 27 system requirements, 39 powering on, 37 date and time, setting, 47 site requirements, 74 declaration of conformity, 78 testing connections, 37 DHCP...
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cache status, 18, 19 DC Voltage/Fan Fault/Service Required, 17, 22 heartbeat drive modules, 15 LED, 14 Enclosure ID, 14 heel straps, using, 86 Ethernet activity, 20 help, obtaining, 10 Ethernet link status, 19 hosts, See data hosts expansion port status, 20 Fault/Service Required, 18, 23 address for heartbeat, 14...
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connecting AC, 36 power supply, 67 temperature, 68 power cord voltage, 69 compliance notice, 85 current rating, 85 series number, regulatory compliance, 79 replacement, 85 SES driver, installing on data hosts, 40 set, 85 shock operating range, 75 voltage rating, 85 site planning power cord requirements, 76 electrical requirements, 76...