HP A7518B - StorageWorks SDLT 600 Tape Drive Getting Started Manual

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Summary of Contents for HP A7518B - StorageWorks SDLT 600 Tape Drive

  • Page 1 hp StorageWorks getting started guide SDLT tape drive internal model SDLT 600i...
  • Page 2 open this flap for quick start installation poster...
  • Page 5: Table Of Contents

    Internal drives - contents Pre-Installation Before you start page 3 Backup software and drivers page 5 Using the CD-ROM page 7 Installing the tape drive Step 1: Check the SCSI connection page 9 Step 2: Check the drive’s SCSI ID page 11 Step 3: Prepare the mounting bay page 13...
  • Page 6: Product Details

    January 2004 Part Number: AA984-90902 Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 7: Before You Start

    Before you start The HP StorageWorks SDLT 600 tape drive is a high-capacity, high-performance streaming tape drive. It is installed into a spare drive bay in your server. Before starting to install your tape drive, you should consider the following. Which operating systems are supported? HP StorageWorks SDLT 600 drives can be connected to servers running under Windows®, NetWare, UNIX, Tru64, OpenVMS and Linux.
  • Page 8 CD-ROM, and run the “Install Check” to check your server’s current SCSI configuration (see page 33). This will provide information about the SCSI bus and the SCSI IDs in use. What are the mounting requirements for the tape drive? Mounting bay You need one industry standard, 5¼-inch, full-height bay in which to install the HP StorageWorks SDLT 600 tape drive.
  • Page 9: Backup Software And Drivers

    Backup software and drivers Backup software For optimum performance it is important to use a backup application that is appropriate for your system’s configuration. In a direct attach environment, where the tape drive is attached to a standalone server, you can use backup software that is designed for a single server environment.
  • Page 10 HP Product Registration Drivers User Documentation HP Library & Tape Tools CD-ROM Guide Figure 1: the HP StorageWorks Tape CD-ROM...
  • Page 11: Using The Cd-Rom

    Using the CD-ROM The HP StorageWorks Tape contains drivers, useful utilities and information to help CD-ROM you install and use your tape drive. Before installation, users of most operating systems can use the link to HP Library & Tape Tools software to check SCSI ID information on the SCSI bus.
  • Page 12 68-pin internal SE connector SCSI ribbon (Do not use) cable 50-pin internal SE connector (Do not use) 68-pin internal LVD/SE connector (Use this connector) The example shows an Adaptec 29160 HBA tape drive SCSI HBA SCSI ribbon cable Figure 2: checking the SCSI connection...
  • Page 13: Step 1: Check The Scsi Connection

    Step 1: Check the SCSI connection Use the following questions to help you check your SCSI connection. As long as you have a spare drive bay in your server you should have a spare connection on the internal SCSI bus. You need to ensure it is the correct SCSI bus type.
  • Page 14 Example SCSI IDs DEFAULT Figure 3a: checking the SCSI ID TERM PWR jumper is fitted as default Simply remove jumper if you need to disable termination power Figure 3b: checking TERM PWR...
  • Page 15: Step 2: Check The Drive's Scsi Id

    Step 2: Check the drive’s SCSI ID Your HP StorageWorks SDLT 600 drive is shipped with a default SCSI ID of 6, but it can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller.SCSI ID 0 is typically assigned to the boot disk and should also not be used unless the tape drive is on a dedicated SCSI bus.
  • Page 16 Figure 4a: preparing mounting bay in a typical HP AlphaServer Figure 4b: preparing mounting bay in a typical HP Proliant server...
  • Page 17: Step 3: Prepare The Mounting Bay

    Step 3: Prepare the mounting bay Warning To avoid personal injury or damage to the server or tape drive, ensure that the server is disconnected from the mains power supply while you install the drive. Caution Static electricity can damage electronic components. Always wear an antistatic wriststrap if one is available.
  • Page 18 hole 3 hole 1 S t o r a g o r k L T 6 Figure 5a: preparing mounting bay in a typical HP Proliant ML530 server hole 4 hole 2 S t o r a g o r k L T 6 Figure 5b: preparing mounting bay in a typical HP Proliant ML570 server M3 mounting...
  • Page 19: Step 4: Attach Mounting Hardware

    Step 4: Attach mounting hardware If your server requires special rails or other hardware to install the tape drive, mount them on the tape drive in this step. If your server does not require special mounting hardware, proceed to “Step 5: Install the drive” on page 17 now. For example, HP AlphaServers do not require special mounting hardware.
  • Page 20 r k s S t o Figure 6: installing the drive...
  • Page 21: Step 5: Install The Drive

    Step 5: Install the drive Slide the tape drive into the open bay, aligning the rails with the slots in the bay, as shown in Figure 6. If your server does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive.
  • Page 22 power cable SCSI ribbon cable SCSI ribbon cable (correctly tape drive terminated) SCSI controller connection power cable power supply Figure 7: attaching power and SCSI cables...
  • Page 23: Step 6: Attach Power And Scsi Cables

    Step 6: Attach power and SCSI cables To support the high performance of the tape drive it is important to use a suitably-rated SCSI cable. We recommend that you use the ribbon cable supplied with the tape drive. This supports up to Ultra 4 (320) bus speeds. Attach a spare power cable from the server's internal power supply to the power connector, as shown in Figure 7, item 1.
  • Page 24 r k s S t o plastic rail server latch Figure 8a: securing drive to mounting hardware (example shows HP ProLiant ML530) r k s S t o screws go through hole position 1 and 3 of tape use M3 screws drive (see page 14) Figure 8b: securing drive, no mounting hardware (example shows HP AlphaServer ES40)
  • Page 25: Step 7: Secure The Drive

    Step 7: Secure the drive The server latches and side views of your server model may not be exactly the same as shown in the illustrations. Please refer also to you server documentation. Mounting hardware used (HP ProLiant) Ensure that you use the correct mounting rails or locating screws, as described in “Step 4: Attach mounting hardware”...
  • Page 26 indicates leading direction slide in label here S t o r a g o r k L T 6 Figure 9a: loading a cartridge S t o r a g o r k L T 6 Eject button Figure 9b: unloading a cartridge...
  • Page 27: Step 8: Install Drivers And Verify Installation

    Step 8: Install drivers and verify installation Check operation Switch on the server. The tape drive will run its hardware self-test, which takes between 10 to 15 seconds. If self-test passes, the middle LED remains on and the other two LEDs are off. If the test fails, the middle and right LEDs remain on and the left LED flashes.
  • Page 28 Eject button StorageWorks SDLT 600 Drive Drive Cleaning Density Status Required Figure 10: tape drive controls and indicators...
  • Page 29: Your Hp Storageworks Sdlt 600 Tape Drive

    Your HP StorageWorks SDLT 600 tape drive Your HP StorageWorks SDLT 600 tape drive has three LEDs (light emitting diodes) on the front panel, which indicate drive status, and an eject button. The LEDs provide useful troubleshooting information. See also “Understanding the LEDs” on page 41. See page 23 for more information about using the eject button in normal operation.
  • Page 30 6 0 0 G B D L T ta p e II u p e r Q 2 0 2 0 A orange rectangle indicates cartridge is protected Figure 11: write-protecting cartridges...
  • Page 31: Use The Correct Media

    Use the correct media For best performance we recommend HP branded media. Order online at: www.hp.com/go/storagemedia . If you do not have internet access, refer to the User’s Guide on the HP StorageWorks Tape for ordering information for tape cartridges CD-ROM and cleaning cartridges.
  • Page 32 cleaning. Do not clean the tape drive unless the tape drive specifically indicates cleaning is necessary. For ordering information see www.hp.com/go/storagemedia. Insert the SDLT CleaningTape cartridge, with the Front Slide Label Slot facing outward. The drive will carry out its cleaning cycle and eject the cartridge on completion, which can take between 1 (the first time that the cartridge is used) and 4 minutes (the 20 time that the cartridge is used).
  • Page 33: Register Your Tape Drive

    Register your tape drive Once you have installed and tested your HP StorageWorks SDLT 600 tape drive, please take a few minutes to register your product. You can register via the web at www.register.hp.com . To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory.
  • Page 34 Figure 12b: using HP OBDR, step 2 Figure 12a: using HP OBDR, step 1 Figure 12c: using HP OBDR, step 3...
  • Page 35: Using Hp Obdr

    Using HP OBDR Compatibility HP One-Button Disaster Recovery is a standard feature on all HP StorageWorks SDLT 600 tape drives. However, it can only be used with specific configurations and will only recover the server to which the tape drive is directly connected. To check whether your system (hardware, operating system and backup software) is OBDR- compatible, please refer to our World Wide Web site www.hp.com/go/connect .
  • Page 36 Testing for compatibility We recommend that you perform a full disaster recovery immediately after installation—if possible, onto a blank hard disk. If you do not have a blank hard disk and do not want to overwrite your system, you can safely cancel the disaster recovery process at step 3 in the following procedure.
  • Page 37: Diagnostic Tools

    Diagnostic tools HP Library & Tape Tools HP Library & Tape Tools works on most operating systems, but not all. Compatibility information, updates, and latest version of this software can be found at www.hp.com/ support . HP Library & Tape Tools software provides free diagnostic and troubleshooting utilities. It allows you to: •...
  • Page 38: Optimizing Performance

    Optimizing performance Various factors can affect tape drive performance, particularly in a network environment or if the drive is not on a dedicated SCSI bus. If your tape drive is not performing as well as expected, consider the following points before contacting HP Support at www.hp.com/ support .
  • Page 39 • Is the operating system tuned for performance? You may need to adjust the data transfer packet size. • Are user applications, such as Exchange or database servers, optimized for backup performance? • Are there other factors that could be affecting performance, such as interference?
  • Page 40: Troubleshooting

    Troubleshooting The first step in problem-solving is establishing whether the problem lies with the cartridge, the drive, the host server and its connections, or with the way the system is being operated. Most modern SCSI host bus adapters locate and display attached devices when the system is booting up.
  • Page 41 Problems encountered during installation Unpacking Description Further information Some parts appear to be missing or Contact your vendor if any parts need replacing. damaged. The SCSI cable shipped with the drive is not correct Description Further information The SCSI cable shipped with the drive does The cable provided will connect to the majority of not plug into the SCSI host adapter of the systems.
  • Page 42 How should the SCSI bus be terminated? Description Further information It is unclear if the bus is already terminated Both ends of a SCSI bus must be terminated. or where an additional terminator should Typically, when connecting an internal drive to the be placed.
  • Page 43 Do drivers need to be installed and, if so, which ones Description Further information It is unclear whether there is a need to Detailed information specific to your system can be install drivers onto the system and more found on the www.hp.com/go/connect web site. help is required.
  • Page 44 The server boots but does not recognize the tape drive Possible reason Recommended action The power or SCSI cable is not connected Check that the cables to the tape drive are firmly properly. connected. Ensure that the SCSI cable is LVDS- compliant and does not have any bent pins.
  • Page 45: Understanding The Leds

    Understanding the LEDs LEDs during self-test Eject button StorageWorks SDLT 600 Drive Drive Cleaning Density Status Required Your HP StorageWorks SDLT 600 tape drive has three LEDs (light emitting diodes) on the front panel, which indicate drive status. These LEDs provide useful troubleshooting information. The tape drive performs a power on self-test whenever power is applied.
  • Page 46 Using the LEDs for troubleshooting If you cannot resolve a problem, contact customer service at www.hp.com/support . Use the following table to interpret the front panel LED sequences and the appropriate action to take, if any. LED Sequence Cause Action required Drive may not have Make sure the server is switched on.
  • Page 47: Problems With Cartridges

    Problems with cartridges For detailed information about handling and inspecting cartridges for damage, please refer to the online User’s Guide on the HP StorageWorks Tape CD-ROM If you experience any problems using HP branded cartridges, check: • The cartridge case is intact and that it contains no splits, cracks or damage. •...
  • Page 48 Check that you are using the correct media. Only use Super DLTtape media, we recommend Super DLTtape II cartridges (see page 27). Make sure that you have loaded the cartridge with the correct orientation (see “To load a cartridge” on page 23). Check for damage to your media (to the cartridge case, leader pin or cartridge teeth) and discard it if it is damaged.
  • Page 49: Other Sources Of Information

    Other sources of information You will also find troubleshooting information and contact details on the HP StorageWorks Tape CD-ROM and the HP web site. In particular: • The online User’s Guide on the HP StorageWorks Tape CD-ROM contains an extensive troubleshooting topic.
  • Page 50: Replacing Your Tape Drive

    Replacing your tape drive If your tape drive proves to be faulty and cannot be repaired and it is still covered by the original warranty, it will be replaced. To disconnect your drive Unpack your replacement drive, and retain the packaging. Power off your server and any other devices that are on the same SCSI bus.
  • Page 52 http://www.hp.com/go/storagemedia http://www.hp.com/support/tape AA984-90902...

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