Dishwasher Won't Fill With Water; Dishwasher Runs Without Heating - Bosch SHEM63W55N Repair Manual

Table of Contents
Fault Diagnosis
Fault

Dishwasher won't fill with water

Dishwasher runs without heating

Power module issues
Heat pump issues
2020-04-24_58300000218396_ara_en_c
Possible cause
Inlet water flow rate too low
¡
Dishwasher waits for water filling, then wash cycle
abruptly stops
¡
Far right LED flashes and
E:18
shows on display
Water supply is restricted
Check water supply
shows on display
Previous wash cycle hasn't completed or current wash
cycle was interrupted
Delay Start has been turned on
Faulty water inlet valve
Dishwasher waits for water filling, then:
¡
Wash cycle abruptly stops
¡
Far right LED flashes and
E:18
shows on display
Faulty heater relay
Far right LED flashes and
E:02
shows on display
Faulty safety heater relay
Far right LED flashes and
E:04
shows on display
Ground fault at heater
Far right LED flashes and
E:04
shows on display
Heat pump NTC resistances out of range
Far right LED flashes and
E:11
shows on display
Heat pump NTC's disconnected
Heat pump heater calcified
Copyright by BSH Hausgeräte GmbH
Troubleshooting
Check water supply. Incoming pressure must be between 15 - 145
psi (1 - 10 bar).
Make sure customer water supply valve is open and supply line has
no kinks or clogs.
Advise customer:
To complete wash cycle or reset dishwasher.
To cancel Delay Start or wait for dishwasher to start.
Since the water valve doesn't have a flow meter, heat pump measures
water flow and generates an error code.
1. With power off, measure valve resistance.
-
If resistance isn't ~ 990 - 995 Ω, replace water inlet valve.
2. With power off, check continuity between valve and power module.
-
If wire harness is faulty, replace it.
3. With power on, measure voltage across valve terminals:
1. If voltage ~ 120 VAC, replace water inlet valve.
2. If voltage isn't ~ 120 VAC, replace power module.
Replace power module.
Replace power module.
Replace heat pump.
1. Measure heat pump NTC resistances (~ 10 kΩ), between terminals 4
- 5 or 5 - 6.
2. If either NTC is faulty, replace heat pump.
Check wire harness to heat pump NTC's:
1. Check harness between heat pump NTC's and power module.
2. Make sure wire harness is securely connected.
3. If harness is faulty, replace it.
1. Clean and descale dishwasher.
2. Check water hardness and make sure water softener is correctly set.
Page 51 of 126

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