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  • Page 1 WHITE PAPER Olympus O-T600 installation and service manual © Dell Technologies OverlandTandberg.com...
  • Page 2 Dell EMC PowerEdge T640 Installation and Service Manual Regulatory Model: E47S Series Regulatory Type: E47S001 December 2020 Rev. A14...
  • Page 3 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 4: Table Of Contents

    Contents Chapter 1: Dell EMC PowerEdge T640 overview................7 Supported configurations..............................8 Front view of the system..............................9 Status LED indicators..............................11 iDRAC Direct LED indicator codes........................... 12 iDRAC Quick Sync 2 indicator codes........................13 System health and system ID indicator codes...................... 13 Drive indicator codes..............................14...
  • Page 5 Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier..............40 Removing a 2.5 inch drive from a 3.5 inch drive adapter.................. 41 Installing a 2.5 inch drive into a 3.5 inch drive adapter..................42 Power supply units................................43 PSU specifications..............................43 Hot spare feature................................
  • Page 6 Mode-specific guidelines............................75 Removing a memory module............................. 77 Installing a memory module............................78 Processors and heat sinks...............................79 Removing a processor and heat sink module......................79 Removing the processor from the processor and heat sink module............... 81 Installing the processor into a processor and heat sink module..............82 Installing a processor and heat sink module......................84 Expansion card holder..............................
  • Page 7 Converting the system from tower mode to rack mode .................129 Chapter 4: System diagnostics....................132 Dell Embedded System Diagnostics..........................132 Running the Embedded System Diagnostics from Boot Manager..............132 Running the Embedded System Diagnostics from the Dell Lifecycle Controller........132 System diagnostic controls............................. 132 Chapter 5: Getting help......................134 Contacting Dell EMC...............................134 Documentation feedback...............................134...
  • Page 8: Chapter 1: Dell Emc Poweredge T640 Overview

    Dell EMC PowerEdge T640 overview The Dell EMC PowerEdge T640 is a dual-socket, 5U rackable tower server that supports up to: ● Two Intel Xeon Scalable processors ● 24 DIMM slots (support for DDR4 RDIMM, LR-DIMM) or 12 NVDIMM-N (one DIMM per channel) are supported ●...
  • Page 9: Supported Configurations

    Supported configurations Figure 1. Supported configurations of the PowerEdge T640 Dell EMC PowerEdge T640 overview...
  • Page 10: Front View Of The System

    3. iDRAC Quick Sync 2 wireless indicator (optional) 4. Status LED indicators 5. System health and system ID indicator 6. USB port (USB 2.0-compliant) 7. USB port (USB 3.0-compliant) 8. iDRAC Direct (Micro-AB USB) port 9. Optical drive (optional) 10. Drive slots Dell EMC PowerEdge T640 overview...
  • Page 11 3. iDRAC Quick Sync 2 wireless indicator (optional) 4. Status LED indicators 5. System health and system ID indicator 6. USB port (USB 2.0-compliant) 7. USB port (USB 3.0-compliant) 8. iDRAC Direct (Micro-AB USB) port 9. Optical drive (optional) 10. Drive slots Dell EMC PowerEdge T640 overview...
  • Page 12: Status Led Indicators

    For more information about the supported PCIe cards, see Expansion card installation guidelines. Memory The indicator turns Check the System Event Log or system messages for the location of indicator solid amber if the failed memory. Reseat the memory module. Dell EMC PowerEdge T640 overview...
  • Page 13: Idrac Direct Led Indicator Codes

    Solid green for two seconds Flashing green (on for Indicates that the laptop or tablet connected is recognized. two seconds and off for two seconds) Turns off Indicates that the laptop or tablet is unplugged. Dell EMC PowerEdge T640 overview...
  • Page 14: Idrac Quick Sync 2 Indicator Codes

    Indicates that the system is in fail-safe mode. If the problem persists, see the Getting help section. Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log for specific error messages. For information Dell EMC PowerEdge T640 overview...
  • Page 15: Drive Indicator Codes

    Flashes amber four times per second Drive failed. Flashes green slowly Drive rebuilding. Solid green Drive online. Flashes green for three seconds, amber for three Rebuild stopped. seconds, and then turns off after six seconds Dell EMC PowerEdge T640 overview...
  • Page 16: Back View Of The System

    4. Serial port 5. iDRAC9 dedicated network port 6. USB 2.0 port (2) 7. PCIe expansion card slots 8. NIC port (2) 9. System Identification connector 10. USB 3.0 port (4) 11. Power supply unit (2) Dell EMC PowerEdge T640 overview...
  • Page 17: Nic Indicator Codes

    12. Power supply unit (2) 13. Left external fan (available only with GPGPU configuration) For more information, see the Dell EMC PowerEdge T640 Technical Specifications on the product documentation page. NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.
  • Page 18: Power Supply Unit Indicator Codes

    Extended Power Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs have the same power rating. This results in a PSU mismatch condition or failure to turn the system Dell EMC PowerEdge T640 overview...
  • Page 19 Low Output configuration or vice versa, you must turn off the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. Dell EMC PowerEdge T640 overview...
  • Page 20: Locating The Service Tag Of Your System

    Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel.
  • Page 21 Figure 16. Configuration and layout Dell EMC PowerEdge T640 overview...
  • Page 22 Figure 17. Electrical overview Dell EMC PowerEdge T640 overview...
  • Page 23 Figure 18. Memory information Dell EMC PowerEdge T640 overview...
  • Page 24 Figure 19. System tasks Dell EMC PowerEdge T640 overview...
  • Page 25: Chapter 2: Initial System Setup And Configuration

    For more information about setting up your system, see the Getting Started Guide that shipped with your system. For information on how to manage basic settings and features of the system, see the Dell EMC PowerEdge T640 BIOS and UEFI Reference Guide on the product documentation page.
  • Page 26: Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.
  • Page 27: Downloading Drivers And Firmware

    Using iDRAC virtual media www.dell.com/idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.
  • Page 28: Chapter 3: Installing And Removing System Components

    Installing and removing system components The following sections contain the procedures for removing and replacing system components. Topics: • Safety instructions • Before working inside your system • After working inside your system • Optional front bezel • System feet •...
  • Page 29: Before Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 30: Installing The Front Bezel

    Figure 20. Removing the front bezel Next steps Installing the front bezel. Installing the front bezel Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Locate and remove the bezel key. NOTE: There are two bezel keys attached to the back of the bezel. 2.
  • Page 31: System Feet

    Figure 21. Installing the front bezel System feet Removing the system feet Prerequisites NOTE: It is recommended that you remove the system feet only when you are converting the system from the tower mode to the rack mode, or when you are replacing the system feet with the wheel assembly. 1.
  • Page 32: Installing The System Feet

    Figure 22. Removing the system feet Next steps Install the system feet install the castor wheels. Installing the system feet Prerequisites CAUTION: Install the feet on a stand-alone tower system to provide stability to the system. An unstable system might tip over and cause injury to the user or damage to the system. 1.
  • Page 33: Caster Wheels - Optional

    Figure 23. Installing the system feet Next steps 1. Place the system upright on a flat, stable surface, and rotate the system feet outward. 2. Follow the procedure listed in After working inside your system on page 28. Caster wheels – optional Removing caster wheels Prerequisites 1.
  • Page 34: Installing Caster Wheels

    Figure 24. Removing caster wheels Next steps Install the caster wheels the system feet, as applicable. Installing caster wheels Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Place the system on its side on a flat, stable surface. 3.
  • Page 35: Drives

    Figure 25. Installing caster wheels Next steps 1. Follow the procedure listed in Before working inside your system on page 28. Drives Removing a drive blank The procedure for removing 2.5 inch and 3.5 inch drive blanks is identical. Prerequisites 1.
  • Page 36: Installing A Drive Blank

    Figure 26. Removing a drive blank Next steps Install a drive drive blank. Installing a drive blank The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical. Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 37: Removing A Drive Carrier

    Next steps If removed, install the front bezel. Removing a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. If applicable, remove the front bezel 3. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off.
  • Page 38: Installing A Drive Carrier

    Installing a drive carrier Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
  • Page 39: Removing The Drive From The Drive Carrier

    Removing the drive from the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive.
  • Page 40: Removing A 3.5 Inch Drive Adapter From A 3.5 Inch Drive Carrier

    3. Using a Phillips #1 screwdriver, secure the drive to the drive carrier with screws. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to install the drive. Figure 31.
  • Page 41: Installing A 3.5 Inch Drive Adapter Into The 3.5 Inch Drive Carrier

    Figure 32. Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier Next steps Install the 3.5 inch drive adapter into the 3.5 inch drive carrier Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier Prerequisites 1.
  • Page 42: Removing A 2.5 Inch Drive From A 3.5 Inch Drive Adapter

    Figure 33. Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier Next steps Install the drive carrier. 2. If removed, install the front bezel. Removing a 2.5 inch drive from a 3.5 inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 43: Installing A 2.5 Inch Drive Into A 3.5 Inch Drive Adapter

    Figure 34. Removing a 2.5 inch drive from a 3.5 inch drive adapter Next steps Install a 2.5 inch drive into a 3.5 inch drive adapter. Installing a 2.5 inch drive into a 3.5 inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 44: Power Supply Units

    Figure 35. Installing a 2.5 inch drive into a 3.5 inch drive adapter Next steps Install the 3.5 inch drive adapter into the 3.5 inch hot swappable drive carrier. Power supply units PSU specifications The power supply unit (PSU) is an internal hardware component which supplies power to the components in the system. Your system supports one of the following: ●...
  • Page 45: Hot Spare Feature

    ● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at Dell.com/idracmanuals. Removing a power supply unit blank Prerequisites...
  • Page 46: Removing A Ac Power Supply Unit

    Steps Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place. Figure 37. Installing a power supply unit blank Next steps 1. Follow the procedure listed in After working inside your system on page 28.
  • Page 47: Installing A Ac Power Supply Unit

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product. CAUTION: The system needs one PSU for normal operation.
  • Page 48: Installing Dc Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product. 1. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 49: System Cover

    ● Supply voltage: –(48–60) V DC ● Current consumption: 32 A (maximum) Kit contents ● Dell part number 6RYJ9 terminal block or equivalent (1) ● #6-32 nut equipped with lock washer (1) Required tools Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire.
  • Page 50: Installing The System Cover

    Figure 40. Removing the system cover Next steps Install the system cover. Installing the system cover Prerequisites NOTE: Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system.
  • Page 51: Inside The System

    Figure 41. Installing the system cover Next steps 1. Place the system upright on its feet on a flat and stable surface. 2. If removed, install the front bezel. 3. Reconnect the peripherals and connect the system to the electrical outlet. 4.
  • Page 52 3. Hot-swappable fans (middle fans) 4. GPU card holder 5. Internal PERC 6. PCIe card holder 7. PCIe slots 8. Left external fan 9. Right external fan 10. CPU2 socket 11. CPU1 12. Backplane Installing and removing system components...
  • Page 53: Air Shroud

    Air shroud Removing the optional GPU air shrouds Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 54: Removing The Air Shroud

    Figure 43. Installing the optional GPU air shrouds Next steps Follow the procedure listed in After working inside your system on page 28. Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
  • Page 55: Installing The Air Shroud

    Figure 44. Removing the air shroud Next steps Install the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. If applicable, route the cables inside the system along the chassis wall and secure the cables by using the cable-securing bracket.
  • Page 56: Cooling Fans

    Figure 45. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system on page 28. Cooling fans Cooling fan specifications The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide cooling for the processors, expansion cards, and memory modules.
  • Page 57: Cooling Fan Matrix

    ● GPGPU configurations are not supported at 35deg. C of ambient or above. ● Mellanox 100G NICs are not supported. For information on the restriction for fresh air condition, see the PowerEdge T640 Technical Specs at www.dell.com/ poweredgemanuals Cooling fan matrix Table 11.
  • Page 58: Installing A Middle Or Rear Cooling Fan

    Figure 46. Removing a middle cooling fan Next steps Installing a middle or rear cooling fan. Installing a middle or rear cooling fan The procedure for installing a standard and a high performance fans is identical. Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.
  • Page 59: Removing The Right External Fan

    Figure 47. Installing a middle cooling fan Next steps 1. Follow the procedure listed in After working inside your system on page 28. Removing the right external fan Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.
  • Page 60: Installing The Right External Fan

    Figure 48. Removing the right external fan Next steps Installing the right external fan. Installing the right external fan Prerequisites NOTE: The procedure to install the left external fan is similar to installing the right rear fan. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 61: Cooling Fan (Middle Fan) Assembly

    Cooling fan (middle fan) assembly Removing the middle cooling fan assembly Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. Steps 1. Lift the release levers to unlock the cooling fan assembly from the system. 2.
  • Page 62: Flex Bays

    2. Lower the cooling fan assembly into the system until the cooling fan connectors engage with the connectors on the system board. 3. Press the release levers to lock the cooling fan assembly into the system. Figure 51. Installing the middle cooling fan assembly Next steps 1.
  • Page 63: Installing A Nvme Drive Bay Or Flex Bay

    Figure 52. Removing a NVMe drive bay or flex bay Next steps Installing the NVMe drive bay or flex bay. Installing a NVMe drive bay or flex bay Prerequisites NOTE: The procedure to install the flex bay is identical to installing the NVMe drive bay. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 64: Optical Drives And Tape Drives

    Figure 53. Installing a NVMe drive bay or flex bay Next steps Install the backplane to the NVMe drive bay or flex bay. 2. Connect the slim optical drive and the back plane cables. 3. Follow the procedure listed in After working inside your system on page 28.
  • Page 65: Installing The Optical Or Tape Drive Blank

    Steps 1. To remove the drive blank, slide the release latch down to release the drive blank. 2. Push the drive blank to slide it out of the drive bay. NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 66: Removing The Optical Drive Cage Or Tape Drive

    Figure 55. Installing the optical or tape drive blank Next steps 1. If removed, install the front bezel. 2. Follow the procedure listed in After working inside your system on page 28. Removing the optical drive cage or tape drive Prerequisites NOTE: The procedure to remove the optical drive cage is identical to removing a tape drive.
  • Page 67: Installing The Optical Drive Cage Or Tape Drive

    Figure 56. Removing the optical drive cage or tape drive Next steps Install the optical drive cage or tape drive. Installing the optical drive cage or tape drive Prerequisites NOTE: The procedure to install the optical drive cage is the same as installing the tape drive. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 68: Removing The Slim Optical Drive

    Figure 57. Installing the optical drive cage or tape drive Next steps 1. If removed, install the front bezel. 2. Follow the procedure listed in After working inside your system on page 28. Removing the slim optical drive The procedure to remove the slim optical drive blank is similar to removing the slim optical drive. Prerequisites 1.
  • Page 69: Installing The Slim Optical Drive

    Figure 58. Removing the slim optical drive blank Next steps Install the slim optical drive or the optical drive blank. Installing the slim optical drive The procedure to install the optical drive blank is similar to installing the slim optical drive. Prerequisites Follow the safety guidelines listed in Safety instructions...
  • Page 70: Nvdimm-N Battery

    Figure 59. Installing the slim optical drive blank Next steps Install the optical drive cage. 2. Follow the procedure listed in After working inside your system on page 28. NVDIMM-N battery Removing the NVDIMM-N battery Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 71: Installing The Nvdimm-N Battery

    Figure 60. Removing the NVDIMM-N battery Next steps Install the NVDIMM-N battery. Installing the NVDIMM-N battery Prerequisites CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 72: System Memory

    Figure 61. Installing the NVDIMM-N battery Next steps 1. Install the NVDIMM-N battery cage. 2. Follow the procedure listed in After working inside your system on page 28. System memory System memory guidelines The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), Load Reduced DIMMs (LRDIMMs), and Non-Volatile DIMMs (NVDIMM-Ns).
  • Page 73 Figure 62. System memory view Table 13. Memory channels Proce Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 ssor Proces Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12 sor 1...
  • Page 74: General Memory Module Installation Guidelines

    Table 14. Memory population (continued) DIMM Type DIMMs Operating Frequency Maximum DIMM Rank/ Populated/ Voltage (in MT/s) Channel Channel NVDIMM-N 1.2 V 2933, 2666, 2400, 2133 Single rank NVDIMM population rules ● Maximum of one NVDIMM per channel. ● Maximum of six NVDIMMs per processor ●...
  • Page 75: Nvdimm-N Memory Module Installation Guidelines

    ● All slots on configurations 3, 6, 9, and 12 can be used, but a maximum of 12 NVDIMM-Ns can be installed in a system. NOTE: NVDIMM-N memory slots are not hot-pluggable. For more information about the supported NVDIMM-N configurations, see the NVDIMM-N User Guide at www.dell.com/ poweredgemanuals. Table 15. Supported NVDIMM-N for dual processor configurations Configuration...
  • Page 76: Mode-Specific Guidelines

    Table 15. Supported NVDIMM-N for dual processor configurations (continued) Configuration Description Memory population rules RDIMMs NVDIMM-N Configuration 8 22x 32 GB RDIMMs, 4x Same for all 12x Processor1 {A7, A8} NVDIMM-Ns RDIMM configurations. See Processor2 {B7, B8} Configuration 1. Configuration 9 20x 32 GB RDIMMs, 4x Processor1 {A11, 12} Processor1 {A1, 2, 3, 4, 5, 6, 7,...
  • Page 77 Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is fault resilient. This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability.
  • Page 78: Removing A Memory Module

    Table 17. Memory population rules (continued) Processor Configuration Memory population Memory population information Single rank sparing 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, ● DIMMs must be populated in the order population order 11, 12 specified. ● Requires two ranks or more per channel. Multi rank sparing 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, ●...
  • Page 79: Installing A Memory Module

    2. Follow the procedure listed in Before working inside your system on page 28. CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off before removing the NVDIMM-N battery.
  • Page 80: Processors And Heat Sinks

    CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module. You must insert both ends of the memory module simultaneously. 2.
  • Page 81 NOTE: For a processor greater than 150 W, you need to use high performance heat sink and processor module. 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28.
  • Page 82: Removing The Processor From The Processor And Heat Sink Module

    Removing the processor from the processor and heat sink module Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This procedure is not required when replacing a system board. 1.
  • Page 83: Installing The Processor Into A Processor And Heat Sink Module

    Figure 67. Removing the processor bracket Next steps Install the processor into the processor and heat sink module. Installing the processor into a processor and heat sink module Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1.
  • Page 84 Figure 68. Installing the processor bracket 3. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 4. Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the processor.
  • Page 85: Installing A Processor And Heat Sink Module

    ● Do not press on the heat sink fins. ● Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket. Figure 70.
  • Page 86 Steps 1. Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the processor socket. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.
  • Page 87: Expansion Card Holder

    Figure 71. Installing a processor and heat sink module Next steps 1. Follow the procedure listed in After working inside your system on page 28. Expansion card holder Removing the expansion card holder Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 88: Installing The Expansion Card Holder

    Figure 72. Removing the expansion card holder Next steps Install the expansion card holder. Installing the expansion card holder Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps Align the expansion card holder with the guide pins on the system and push it down until it locks in place. Figure 73.
  • Page 89: Gpu Card Installation Guidelines

    ● If a GPU is installed in slot 1, 3, the right external fan is required. If a GPU is installed in slot 6, 8, both external fans are required. ● Two external fans are required for GPU-ready SKUs, there is no SKU with left external fan only. ●...
  • Page 90: Installing The Optional Gpu Card Holder

    Figure 74. Removing the GPU card holder Next steps Install the optional GPU card holder. Installing the optional GPU card holder Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps Align the GPU card holder with the slots and the guide pin on the system, and push the GPU card holder down until it locks in place.
  • Page 91: Expansion Cards

    Figure 75. Installing the optional GPU card holder Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 28. Expansion cards Expansion card installation guidelines The following table describes the supported expansion cards: Table 18.
  • Page 92: Expansion Card Slot Priority

    Card Type Slot Priority Maximum Priority Allowed 1 or 2 CPU, no GPU (no Dell PowerEdge Express Flash (PCIe SSD) Bridge 1, 3 external fan) RAID (H330), RAID (H730P) RAID (H740P) 0, 1 RAID (H840), BOSS 4, 7, 1, 6, 8...
  • Page 93: Removing A Expansion Card

    HBA330 0, 1, 3 PCIe SSD 1, 3, 7, 8, 6, 4 2 CPU, 2 External fans Dell PowerEdge Express Flash (PCIe SSD) Bridge 1, 3 GPUs 3, 6, 8, 1 RAID (H330), RAID (H730) RAID (H740) 0, 1 ,3...
  • Page 94: Installing An Expansion Card

    Steps 1. If installed, disconnect the data cables from the PERC card and/or the power cables from the GPU card. 2. Press the expansion card latch and push down the latch to open it. 3. Hold the expansion card by its edge, and pull the card up to remove it from the expansion card connector and the system. 4.
  • Page 95 Remove the expansion card holder. Steps 1. Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card. 2. Open the expansion card latch adjacent to the slot you want to install the expansion card. 3.
  • Page 96: Optional Gpu Card

    Optional GPU card Removing the optional GPU card Prerequisites 1. Follow the safety guidelines listed in safety instrutions. 2. Follow the procedure listed in before working inside your system. 3. If installed, remove the GPU air shroud.. 4. If installed, remove the air shroud.
  • Page 97: Installing The Optional Gpu Card

    Figure 81. Installing a filler bracket Next steps Replace the GPU card. Installing the optional GPU card Prerequisites 1. Follow the safety guidelines listed in safety instructions. 2. Follow the procedure listed in before working inside your system. 3. If installing a new GPU card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card.
  • Page 98: Nvlink Bridge

    Figure 82. Removing the metal filer bracket 3. Hold the GPU card by the edges, and align the card edge connector with the expansion card connector on the system board. 4. Insert the GPU card into the expansion card slot on the system board, until it is firmly seated. Figure 83.
  • Page 99: Installing The Optional Nvlink Bridge

    NOTE: The optional GPU card images below are representative and may not match the actual optional GPU card to remove the NVLink Bridge. Steps 1. Locate the NVLink bridge on the GPU cards. 2. By using a plastic scribe, lift the NVLink bridge. 3.
  • Page 100: M.2 Ssd Module

    Figure 85. Removing the optional NVLink bridge cover 2. Install the NVLink bridge by placing the bridge between the cards and gently pressing downwards until firmly seated with no gap. NOTE: The NVLink bridge can only be installed in one orientation. If it does not fit easily, turn the NVLink bridge around to install it on the GPU cards.
  • Page 101: Installing The M.2 Ssd Module

    Steps 1. Loosen the screws and lift the retention straps that secure the M.2 SSD module on the BOSS card. 2. Pull the M.2 SSD module away from the BOSS card. Figure 87. Removing the M.2 SSD module Next steps Install the M.2 SSD module.
  • Page 102: Optional Microsd Or Vflash Card

    Figure 88. Installing the M.2 SSD module Next steps 1. Install the BOSS card. NOTE: Installing the BOSS card is similar to installing the expansion card riser. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 28.
  • Page 103: Installing The Microsd Card

    Figure 89. Removing the MicroSD card from the slot NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal. Next steps Install a MicroSD card. Installing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 104: Optional Idsdm Or Vflash Module

    Figure 90. Installing the MicroSD card Next steps 1. Follow the procedure listed in After working inside your system on page 28. Optional IDSDM or vFlash module Removing the optional IDSDM or vFlash module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 105: Installing Optional Idsdm Or Vflash Module

    Figure 91. Removing the optional IDSDM/vFlash module NOTE: There are two dip switches on the IDSDM/vFlash module for write-protection. Next steps Install the optional IDSDM/vFlash card. Installing optional IDSDM or vFlash module Prerequisites Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 106: Backplane

    ● 8 x 3.5 inch SAS/SATA backplane ● 18 x 3.5 inch SAS/SATA backplane ● 8 x 2.5 inch Dell PowerEdge Express Flash (NVMe) backplane ● 16 x 2.5 inch SAS/SATA backplane with the optional additional backplanes below: ○ 8 x 2.5 inch NVMe backplane ○...
  • Page 107 Figure 93. 16 x 2.5 SAS/SATA backplane 1. backplane power connector A [J_BP_PWR_A] 2. backplane power connector B [J_BP_PWR_B] 3. optical drive power connector [J_ODD_PWR] 4. backplane signal connector [J_BP_SIG] 5. SAS A0 connector [J_SAS_A0] 6. SAS B0 connector [J_SAS_B0] 7.
  • Page 108: Removing A Backplane

    Figure 96. 8 x 3.5 SAS/SATA backplane 1. optical drive power connector [J_ODD1] 2. backplane power connector [J_BP_PWR_A] 3. SAS A0 connector [J_BP_SIG] 4. backplane signal connector [J_SAS_A0] 5. SAS B0 connector [J_SAS_B0] Removing a backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before removing the backplane.
  • Page 109: Installing A Backplane

    Figure 97. Removing a backplane Next steps Install a backplane. Installing a backplane Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. Steps 1.
  • Page 110: Backplane Cabling

    Figure 98. Installing a backplane Next steps 1. If removed, install the middle cooling fan assembly. Install the drives into their original slots. 3. Follow the procedure listed in After working inside your system on page 28. Backplane cabling Figure 99. 2.5 inch x32 SAS/SATA to internal PERC 1.
  • Page 111 5. SAS cable (BP flex bay J_EXP_A1 to BP J_SAS_A0; BP flex 6. 2.5 inch x 16 backplane bay J_EXP_B1 to BP J_SAS_B0) Figure 100. 2.5 inch x32 SAS/SATA to internal PERC 1. 2.5 inch x 16 backplane (flex bay) 2.
  • Page 112 Figure 101. 2.5 inch x16 SAS/SATA to internal PERC with 2.5 inch x8 NVMe to PCIe bridge 1. 2.5 inch x8 NVMe backplane 2. NVMe cable (BP: J_PCIE_B0 to PCIe bridge: J6) 3. NVMe cable (BP: J_PCIE_A0 to PCIe bridge: J5) 4.
  • Page 113 3. NVMe cable (BP: J_PCIE_A0 to PCIe bridge: J5) 4. NVMe cable (BP: J_PCIE_B1 to PCIe bridge: J6) 5. NVMe cable (BP: J_PCIE_A1 to PCIe bridge: J5) 6. internal PERC 11 card 7. PCIe bridge on Slot 1 8. PCIe bridge on Slot 3 9.
  • Page 114 Figure 104. 3.5 inch x8 SAS/SATA to internal PERC 1. SAS cable (BP: SAS_A0 and SAS_B0 to internal PERC 11 card: CTRL_SRC_SA1) 2. internal PERC 11 3. 3.5 inch x8 SAS/SATA backplane Figure 105. 3.5 inch x8 onboard SAS controller 1.
  • Page 115 Figure 106. 3.5 inch x18 internal PERC 1. SAS cable (BP: SAS_A0 to internal PERC card: SAS_A) 2. SAS cable (BP: SAS_B0 to internal PERC card: SAS_B) 3. internal PERC card 4. 3.5 inch x18 SAS/SATA backplane Figure 107. 3.5 inch x18 internal PERC 1.
  • Page 116: Integrated Storage Controller Card

    Integrated storage controller card Removing the integrated storage controller card Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. Remove the air shroud.
  • Page 117: System Battery

    Figure 109. Installing the integrated storage controller card Next steps Install the GPU card holder. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 28. System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed.
  • Page 118: Optional Internal Usb Memory Key

    3. To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. 4. Press the battery into the connector until it snaps into place. Figure 111. Installing the system battery Next steps 1.
  • Page 119 Steps 1. Using the Phillips #2 screwdriver, remove the screw that secures control panel to the chassis. 2. Disconnect the control panel cable and the control panel USB cable from the system board. CAUTION: Do not use excessive force when removing the control panel cables as it can damage the connectors.
  • Page 120: Installing The Control Panel Assembly

    Figure 113. Removing the information tag Next steps Install the control panel assembly. Installing the control panel assembly Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Replace the blank information tag in the new control panel with the information tag retained from the old control panel. Figure 114.
  • Page 121: Trusted Platform Module

    Figure 115. Installing the control panel assembly Next steps Install the cooling fan assembly. 2. Follow the procedure listed in After working inside your system on page 28. Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27.
  • Page 122: Initializing Tpm For Bitlocker Users

    Removing the TPM Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.
  • Page 123: System Board

    6. Restart your system. 7. Enter System Setup again. 8. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 9. From the Intel TXT option, select On. System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.
  • Page 124 Figure 117. Disengaging the system board Figure 118. Removing the system board Next steps Install the system board. Installing and removing system components...
  • Page 125: Installing The System Board

    Installing the system board Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
  • Page 126 5. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide , at www.dell.com/poweredgemanuals. Restoring the Service Tag using Easy Restore The easy restore feature allows you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board.
  • Page 127: Power Interposer Boards

    Power interposer boards Main and GPU power interposer boards connectors Figure 120. Main power interposer board 1. backplane 1 power connector [J_BP1] 2. backplane 0 power connector [J5] 3. P2 power connector [J3] 4. P1 power connector [J_BP0] 5. backplane 2 power connector [J_BP2] 6.
  • Page 128: Removing The Gpu Power Interposer Board

    Removing the GPU power interposer board Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. Remove the power supply units (PSUs). Remove the system board.
  • Page 129: Removing The Main Power Interposer Board

    Figure 123. Installing the GPU power interposer board Next steps Install the system board. Install the PSUs. 3. Follow the procedure listed in After working inside your system on page 28. Removing the main power interposer board Prerequisites CAUTION: To prevent damage to the main power interposer board (PIB), you must remove the power supply units (PSUs) from the system before removing the PIBs.
  • Page 130: Installing The Main Power Interposer Board

    Next steps Install the main power interposer board. Installing the main power interposer board Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Align the screw holes on the main power interposer board (PIB) with the holes on the system chassis. 2.
  • Page 131 3. Lay the system on a flat, stable surface. Remove the system cover. 5. If installed, remove the system feet caster wheels. Steps 1. Remove the system top cover. 2. Remove the control-panel assembly. 3. Install the rack slide cover by performing the following steps: a.
  • Page 132 Figure 128. Installing the system ears Next steps Install the system cover. 2. Install the system in the rack. For more information, see the Rack Installation Guide that is shipped with your system. 3. Follow the procedure listed in After working inside your system on page 28.
  • Page 133: Chapter 4: System Diagnostics

    System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 134 Menu Description Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
  • Page 135: Chapter 5: Getting Help

    Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,...
  • Page 136: Quick Resource Locator For Poweredge T640

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

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