Honeywell PD45 User Manual
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Honeywell PD45 User Manual

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PD45
Industrial Printer
User Guide
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Summary of Contents for Honeywell PD45

  • Page 1 PD45 Industrial Printer User Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Customer Support ........................ix Technical Assistance ......................ix Product Service and Repair ....................ix Limited Warranty ........................ix Safety Warnings ........................x Caution Statements.........................x Shipping the Printer ........................x Chapter 1 - About the Printers ............... 1 Features ............................. 1 About the Displays ........................
  • Page 4 Autosense...........................8 Direct Protocol...........................8 Fingerprint ..........................8 IPL ..............................8 ZSim...............................8 DPL ..............................8 Smart Printing ...........................9 Access the Printer Web Page......................9 Set the Printer Command Language..................9 From the Printer Web Page ....................9 From the Main Menu ......................10 Chapter 2 - Set Up the Printer ..............11 Power Up the Printer........................11 Calibrate the Touch Screen......................12 To calibrate the screen from the website: ..............12...
  • Page 5 Configure Wi-Fi Communications from the Web Page ........29 Configure Wi-Fi Communications from the Main Menu ........29 Install Authentication Certificates ................29 Printer Drivers..........................30 Install Honeywell Windows Driver ..................30 USB Host Port..........................31 Connect a USB Device ......................31 Chapter 4 - Configure the Printer..............33 Printer Configuration Menus ....................33...
  • Page 6 Customize the Printer Web Page...................41 Chapter 5 - Troubleshooting................ 43 System Information ........................43 Statistics ...........................43 Printer Odometer .........................44 Maintenance Alerts........................44 Set Alerts...........................44 Alert Notifications .........................45 Error Alerts and Solutions....................46 Troubleshoot Printer Problems and Find Solutions ............47 Print Problems........................47 Networking Problems ......................48 Restore Printer Defaults......................48 Restore Defaults from the Printer Web Page .............48 Restore Defaults from the Main Menu .................49...
  • Page 7 Command Languages and Simulator Support Features..........63 Print Sensors..........................63 Network Services..........................64 Fonts..............................64 Resident Fonts........................64 Downloadable Fonts......................65 Supported Font Types......................66 Printed Barcode Symbologies ..................66 1D Barcode Symbologies.....................66 2D Barcode Symbologies.....................66 Graphic File Types .........................67 Appendix A - Default Settings ..............69 Communications Settings......................69 Serial Port ..........................69 Ethernet.............................70 Media Settings ..........................70...
  • Page 8 viii...

  • Page 9: Customer Support

    Honeywell International Inc. provides service for all of its products through service centers throughout the world. To obtain warranty or non-warranty service, return your product to Honeywell (postage paid) with a copy of the dated purchase record. To learn more, go to https://sps.honeywell.com...

  • Page 10: Safety Warnings

    1. Power off the printer and remove all cables. 2. Remove media and ribbon (if installed) from the printer. 3. Lower the printhead and front arm. 4. Pack the printer in the original container. Note: Honeywell is not responsible for any damage caused during shipment/transit.

  • Page 11: Chapter 1 - About The Printers

    CHAPTER ABOUT THE PRINTERS The PD45 printers include integrated USB, RS-232, and Ethernet. You can connect the printers to a single PC, a wired network, or a wireless (optional) network. The PD45 printer series includes: • PD4500C • PD4500B Features •...

  • Page 12: Front View

    Front View LCD Front View and Features LCD screen Navigation Buttons Ready to Work Front Sensor indicator Print/Feed Button LED and Key Front View and Features Ready to Work indicator Front Sensor Print/Feed Button PD45 User Guide...

  • Page 13: Back View

    A/C Power Note: The PD4500B only supports USB ports. Inside the Printer Ribbon Rewind Ribbon Supply Media Holder Media Supply Media Dancer Guide Gap and Blackmark Sensor Adjustment Handle Print Head Module Printhead Lift Lever Front Sensor PD45 User Guide...

  • Page 14: Print Button

    Paused Press the Print button to resume printing. Error Press the Print button to advance the media. Front Panel - LCD The Front Panel includes the Ready-to-Work indicator, Print button, navigation buttons, and a screen. PD45 User Guide...

  • Page 15: About The Ready Screen

    If the printer is paused, printing resumes Press and hold the Print button If the printer is paused, the print job is canceled and any print for three seconds jobs inside the printer are discarded. The printer returns to the idle state. PD45 User Guide...

  • Page 16: About The Status Led

    After you have fixed the error, press the Print button to start reprinting. Red and Blue The printer is experiencing a hardware issue. Return the printer to (alternate blinking) Honeywell for service. For more information, see Product Service and Repair Purple (fast blinking) The printer is in maintenance alert.

  • Page 17: Communications Wizard

    • Control peripheral devices • Format a label or receipt for printing The printer supports these command languages and language simulator support options: • Autosense • Direct Protocol • Fingerprint • • ZSim • • Smart Printing PD45 User Guide...

  • Page 18: Autosense

    ZSim as your printer command language. The DPL command language interprets Datamax™ data streams without requiring any host programming changes. If you are sending DPL label files to the printer, select DPL as your printer command language. PD45 User Guide...

  • Page 19: Smart Printing

    Once you are logged in to the printer web page, click the Configure tab. Click System Settings > General. select the printer command language you want to used from the Command Language list, and then click Save. A restart button will appear at the top of the page. Click Restart. PD45 User Guide...

  • Page 20: From The Main Menu

    From the Ready screen, press the Main Menu button. From the Main Menu, press Settings > System Settings > General. Scroll down until you reach Command Language, and make your selection. Restart the printer: the printer starts up in the command language that you selected. PD45 User Guide...

  • Page 21: Chapter 2 - Set Up The Printer

    CHAPTER SET UP THE PRINTER This section contains information about loading media and ribbon, printing a test label, calibrating the screen, and adjusting the printer. Power Up the Printer The printer goes through a startup wizard the first time you turn on the power. Connect one end of the power cord to the back of the printer and plug the other end to AC power.

  • Page 22: Calibrate The Touch Screen

    Calibrate the Touch Screen You can calibrate the screen from the printer website or from the touch panel on the printer. To calibrate the screen from the website: To access the website, make sure your printer is connected to the same network as your computer.

  • Page 23: To Load Media For Tear Off Printing

    To load media for tear off printing: Warning: The tear bar contains sharp edges. Keep fingers and other body parts away from the tear bar. Warning: Moving parts are exposed when the cover is open. Make sure the cover is closed before operating the printer. Open the media cover Remove the media roll lever.
  • Page 24 Turn the printhead lift lever counterclockwise to raise the printhead and lift the front arm. Route the media through the print mechanism, through the front arm. PD45S User Guide...
  • Page 25 Adjust the media and dancer guides. Note: There is a media guide that is located near the printhead. It is recommended to adjust the media guide all the way to the right in order to insert the media. If not, it can be difficult to load the media.

  • Page 26: Load Media For Peel And Rewind Printing

    Load Media for Peel and Rewind Printing There are two options to load the media. Follow steps 1-9 from Load Media for Tear-Off Printing, then: Secure the media holder onto the media supply hub Ensure the media lever is in the upright position and the screw is tightened. Lift the lever to open the peel-off module to route media to rewind hub.
  • Page 27 Route the media around the media rewinder. Lock the Rewind/Liner Take-Up knob into closed position. Follow steps 1-9 from Load Media for Peel-Off Printing, then: Slide media roll holder in place. Route the media around the media supply roller. PD45S User Guide...

  • Page 28: Loading With The Cutter

    Go to Main Menu > Setting > Printing > Media > Printing Mode, select Rewind from the list. Note: Honeywell recommends using non-perforated labels when using rewinder mode. Loading with the Cutter Follow the steps 1-9 for tear off printing, then: Load media onto supply hub Ensure the media lever is in the upright position and the screw is tightened.
  • Page 29 Open the cutter plate Route the media through the cutter. Turn the printhead lift lever clockwise to close the printhead, lower the front arm and click into place, and lift the cutter into place. Adjust the media and dancer guides. PD45S User Guide...

  • Page 30: Load Fanfold Media

    Load Fanfold Media Note: Before loading fanfold media, insert an empty media core onto the rewinder take-up hub, put the media supply lever in the upright position and tighten the screw. From the Back From the Bottom About the Ribbon Thermal transfer printing provides a durable printout that is less vulnerable to chemicals, heat, and sunlight than direct thermal printing.

  • Page 31: Load Ribbon

    The printer supports thermal transfer ribbon rolls with the ink-coated side facing either inward or outward. To determine which type of ribbon you have, place the ribbon on a piece of paper as shown, and use a pen or other sharp object to scratch the ribbon.
  • Page 32 Slide the empty core onto the ribbon rewind hub. Note: For ribbon that has the ink wound out, place the ribbon on the ribbon rewind hub with the ribbon wound clockwise. For ribbon that has the ink wound in, place the ribbon on the ribbon rewind hub with the ribbon wound counterclockwise.

  • Page 33: Ribbon Removal

    Ribbon Removal Remove used ribbon from the ribbon take-up hub when you change the roll of ribbon. Remove the used ribbon each time you change a new roll of media if the ribbon is less than the width of the printhead. To remove the used ribbon: Break/tear the ribbon before the ribbon take-up hub.

  • Page 34: Printhead Pressure And Toggle Position

    Printhead Pressure and Toggle Position Pressure Adjustment You may need to adjust the printhead pressure on the printer if: • You are using thicker or thinner media than previously. • Your thermal transfer ribbon starts to crease. Do not use a higher printhead pressure than necessary. It may increase the wear on the printhead and shorten its life.

  • Page 35: Toggle Settings

    If any of these things occur, you probably have an unbalanced printhead. The printer is adjusted at the factory for full-width media. If you are using media that is less than full-width (4 inches or 102mm), adjust the position of the toggle as necessary to provide the even pressure on the media. Toggle Settings Item Scenario...
  • Page 36 PD45S User Guide...

  • Page 37: Chapter 3 - Connect The Printer

    When prompted, connect one end of the USB Type A cable to the back of the printer and connect the other end to your PC. Connect the Printer to Your Network These network interfaces provide features such as security, FTP/SFTP server, web page, and Alert handling. PD45 User Guide...

  • Page 38: Connect The Printer To An Ethernet Network

    (IPv6) IP Address Automatic Connect the Printer via Wi-Fi The printer supports wireless communications when the optional Wi-Fi module is installed. You can configure wireless communications: • From the printer web page. • From the printer Main Menu. PD45 User Guide...

  • Page 39: Configure Wi-Fi Communications From The Web Page

    Note: If you are not using a DHCP network, Wi-Fi settings must be configured by using Honeywell PrintSet 5 through a USB connection to the printer. Send commands through a serial connection, or use the wizards and settings menus on the printer.

  • Page 40: Printer Drivers

    -la. Note: Use the printer web page the Main Menu, or Honeywell PrintSet 5 to specify the certificate .pem file to use for security.

  • Page 41: Usb Host Port

    FAT16 or FAT32. Connect the device to one of the USB host ports. If you connected a USB storage device to an LCD printer, select Tools > USB Menu for more options. PD45 User Guide...
  • Page 42 PD45 User Guide...

  • Page 43: Chapter 4 - Configure The Printer

    Not all configuration items appear in each type of interface. Configuration Menu Description Printing Media and Print Quality System Settings General, Display, Manage I/O, Manage Services, and Maintenance Alerts Alerts Error, Warning, and Information Communications General, Security, and Network PD45 User Guide...

  • Page 44: Printer Configuration

    Access the Printer Web Page Open a browser window on your PC. In the location or address bar, type the printer IP address and press Enter. The printer web page appears. Click Login. The login page appears. PD45 User Guide...

  • Page 45: Printer Webpage User Name And Password

    To save your changes, click Save. 10. To reset all parameters on the page to the default settings, click Default Settings. Configure the Printer with PrintSet 5 You can use PrintSet 5 to change configuration settings on your printer. PD45 User Guide...

  • Page 46: Configure The Printer With Programming Commands

    You can download Honeywell applications to extend the capabilities of the printer. You may need to purchase a license to run some applications. To learn more about, licenses and other Honeywell software solutions, go to www.sps.honeywell.com > Software. Support for Honeywell Safety and Productivity Solutions products is available online through the Technical Support Portal.

  • Page 47: Uploading From A Usb Storage Device

    Create a /display directory on your USB storage device. Copy your background_idle.png file to the /display directory on the USB storage device. Insert the USB storage device into one of the USB host ports on the printer. PD45 User Guide...

  • Page 48: Printer Profiles

    You can load a saved profile from the Main Menu. From the Main Menu, select Tools > Profiles. Select Load. Select the profile you want to load and press the center button. When the upload is finished, a “Complete” message appears on the screen. PD45 User Guide...

  • Page 49: Load A Printer Profile Using Programming Commands

    Make sure the USB storage device has a single partition and is formatted as FAT16 or FAT32. Insert the storage device into the printer USB host port. From the Ready screen, press the Main Menu button. The Main Menu appears. Select Tools > USB Menu. PD45 User Guide...

  • Page 50: Menu Shortcuts

    Select the check mark icon at the bottom of the screen. To select applications: a. Select Programs. b. To add a Program, select each program and a check mark appears in each box. c. Select the check mark icon at the bottom of the screen. PD45 User Guide...

  • Page 51: Customize The Printer Web Page

    On the Home Page this area will show the current status of the printer. Right Top Bar define Displays the information about the printer/login/language as well as in maintop.lua printer’s status. Main Content Here is where all the content is displayed to the user. PD45 User Guide...
  • Page 52 PD45 User Guide...

  • Page 53: Chapter 5 - Troubleshooting

    In the address bar, type the IP address of your printer and press Enter. The printer web page appears. Click the System Information tab. Click Statistics > System Information. The System Information page appears. For more detailed statistics, click another choice in the Statistics list. PD45 User Guide...

  • Page 54: Printer Odometer

    Click Login. The Login page appears. Type your Username and Password and then click Login. The default value for Username is itadmin and the default value for Password is pass. Click the Configure tab. The Configuration Summary page appears. PD45 User Guide...

  • Page 55: Alert Notifications

    From the printer Main Menu, select Settings > System Settings > General > Alert Notification Method. • From the printer web page, login and then click the Configure tab > System Settings > General > Alert Notification Method. PD45 User Guide...

  • Page 56: Error Alerts And Solutions

    The printer is going to start upgrading the firmware. Do not try to send anything to the printer. Printer is Rebooting The printer is going to restart. Wait until the printer is ready before attempting to communicate with it. Started The printer is in the process of starting up. PD45 User Guide...

  • Page 57: Troubleshoot Printer Problems And Find Solutions

    The ribbon breaks Try these possible solutions in order: • Make sure your media setting is appropriate for the type of media you are using. • Make sure that the ribbon is fitted correctly. Reload the ribbon. PD45 User Guide...

  • Page 58: Networking Problems

    Restore Defaults from the Printer Web Page Restore your printer’s defaults from the printer web page if you are connected to a Wi-Fi or Ethernet network. PD45 User Guide...

  • Page 59: Restore Defaults From The Main Menu

    Restore Defaults list without restoring any defaults, select Cancel. Restore Defaults with a Hardware-Based Reset Restore the printer defaults by performing a hardware-based reset. Turn the printer off and open the media cover. Turn the printhead lift lever counterclockwise to raise the printhead. PD45 User Guide...

  • Page 60: Upgrade The Printer Firmware

    Upgrade the Printer Firmware Check for periodic updates to the printer firmware. The latest version of the firm- ware is available from the Honeywell Technical Support Downloads portal (https://hsmftp.honeywell.com). Go to Software > Printers > Industrial, select your printer, then click Current > Firmware.
  • Page 61 PD45 User Guide...
  • Page 62 PD45 User Guide...

  • Page 63: Chapter 6 - Maintenance

    Caution: To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. Caution: Use only the cleaning agents specified in this section. Honeywell is not responsible for damage caused by any other cleaning materials used on this printer.

  • Page 64: Clean The Printhead

    Cleaning the printhead on a regular basis is important for the life of the printhead and for the print quality. Note: Honeywell recommends cleaning the printhead each time you replace the media. Follow this procedure to clean the printhead using the cleaning card. If you need to clean additional residue from the platen roller or tear bar, use a cotton swab moistened with isopropyl alcohol.

  • Page 65: Clean The Front Sensor

    You need to replace the printhead periodically when it wears out due to the rapid heating and cooling process used during printing. How often you need to replace the printhead depends on factors such as what type of images you print, the type PD45 User Guide...
  • Page 66 Open the media cover. Remove the media and ribbon (if installed). Turn the printhead lift lever counterclockwise to raise the printhead. Pull down the Front Sensor. Move the inside toggle and outside toggle to the center of printhead. PD45 User Guide...
  • Page 67 13. Fasten the left and right screw. 14. Lock the Front Sensor module back to the printer. 15. Replace the media (and ribbon) in the printer. 16. Close the media cover, reconnect power, and turn on the printer. PD45 User Guide...

  • Page 68: Replace The Platen Roller

    5. Pull the front sensor knob toward the outside. 6. Pull down the front sensor toward the front side. Rotate the platen roller latch clockwise to detach it from the printer and pull the platen roller away from the printer. PD45 User Guide...
  • Page 69 Insert the new platen roller and slide it into the printer. Lock the platen roller by rotating the latch counter clockwise. PD45 User Guide...

  • Page 70: Sensor Calibration

    2. Adjust the label gap and black mark sensor: • Push the sensor adjustment knob to move the sensor toward the outside of the printer. • Push the sensor adjustment knob to move the sensor toward the inside of the printer. PD45 User Guide...
  • Page 71 3. Close the media cover. PD45 User Guide...
  • Page 72 PD45 User Guide...

  • Page 73: Chapter 7 - Product Specifications

    Information, and other product documentation. Command Languages and Simulator Support Features • Autosense • Fingerprint • Direct Protocol • • ZSim • • Smart Printing C# Print Sensors • Dual label gap/tag notch • Black mark • Printhead lift PD45 User Guide...

  • Page 74: Network Services

    Resident Fonts • Andale Mono • Andale Mono Bold • CG Times • CG Times Bold • CG Triumvirate Condensed Bold • Century Schoolbook Roman • Dutch 801 Roman • Honeywell Sans TT Bold • Letter Gothic PD45 User Guide...

  • Page 75: Downloadable Fonts

    • Angsana New Regular • Helvetica World • MSung PRC Medium • MSung HK Medium • HYGothic-Medium • TBMinPro-Light • NarkisClassicMF • WorldType Collection J • WorldType Collection K • WorldType Collection S • WorldType Collection T PD45 User Guide...

  • Page 76: Supported Font Types

    Matrix 2 of 5 • Straight 2 of 5 • 2D Barcode Symbologies • Aztec • Code 16K • Code 49 • Data Matrix • DotCode • Grid Matrix • MaxiCode • MicroPDF417 • MSI (modified Plessey) • PDF417 PD45 User Guide...

  • Page 77: Graphic File Types

    • Planet Code • Plessey Code • Postnet • QR Code • RSS-14 • USPS 4-State Customer barcode Graphic File Types • • • • PD45 User Guide...
  • Page 78 PD45 User Guide...

  • Page 79: Appendix A - Default Settings

    Specifies if software flow control (XON/XOFF) is used to Disable manage the rate of data transmission from the host. New Line Character Defines the characters that the printer echoes to the host to CR/LF indicate that it has moved to a new line. PD45 User Guide...

  • Page 80: Ethernet

    TCP/IP network (IPv6). Media Settings To view these settings: • From the printer Main Menu, select Settings > Printing > Media. • From the printer web page, click the Configure tab. Go to Printing > Media. PD45 User Guide...
  • Page 81 Sets the length of the printable area measured from one Variable edge of the label to the edge that is closest to the printhead. Unit of measurement is defined in the Unit of Measurement parameter. Media length (X) PD45 User Guide...
  • Page 82 Form feed: The printer feeds one label. Test feed: The printer prints two configuration labels as it calibrates the media sensors. Smart Calibration: Detects media type (gap, black mark, or continuous, detects printing method (ribbon or no- ribbon), and calibrates media length. PD45 User Guide...

  • Page 83: Print Quality Settings

    Media Sensitivity parameter. Range is 1 to 100. Contrast Adjusts the blackness of the printing on the label in 2% increments from -10% to +10%. Label Rotation Rotate the label in 0 (no rotation),90,180, and 270 degrees in 0° clockwise PD45 User Guide...

  • Page 84: System Settings

    Disable (0) or  Enable ( Time Zone Sets the time zone. (UTC 00:00) Universal Time DST Adjust Determines if Daylight Saving Time is Disable automatically adjusted. Legacy Mode Enable or Disable Legacy EasyCoder PF/PM/ Disable PX Comparability Mode PD45 User Guide...

  • Page 85: Display Settings

    Ethernet Determines if the printer is allowed to communicate using Ethernet Enable communications. Wireless 802.11 Determines if the printer is allowed to communicate using its 802.11 Enable radio. Supported only if the optional Wi-Fi module is installed. PD45 User Guide...

  • Page 86: System Network Services

    Address is ntp0.cornell.edu, and the default Port Number is 123. Device Determines if the printer can use 9300 TCP/IP port to Enable Management communicate with HCD. Connectivity Determines if the printer can communicate with Honeywell Cloud Disable Agent on port 10000. PD45 User Guide...

  • Page 87: Maintenance Alerts

    Faulty Dot alert is sent, if this alert is configured. Range is 0 to 4294967295. Ribbon Low Diameter Sets the minimum diameter of the ribbon roll before the Ribbon Low alert is sent, if this alert is configured. Range is 0 to 200 mm. PD45 User Guide...
  • Page 88 PD45 User Guide...

  • Page 89: Appendix B - Print Labels With Inprint

    If you created the web form yourself, click Customer Downloaded and then select the web form in the list. • To use one of the Honeywell resident web forms, click Resident and then select the web form in the list. 5. Type information in the web form as needed.

  • Page 91: Appendix C - Accessories And Options

    Option/Accessory Description PD4500C Wi-Fi Module Customer installed accessory. Use the Wi-Fi module to communicate with the printer wirelessly. Accessory Cutter Service technician installed accessory Note: To view the accessory manuals, visit your printer product page at www.sps.honeywell.com PD45 User Guide...
  • Page 92 PD45 User Guide...
  • Page 94 Honeywell 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com ™ PD45-EN-UG-01 Rev A 6/21...

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