Riello UPS SENTINEL POWER GREEN Series User Manual

Riello UPS SENTINEL POWER GREEN Series User Manual

Call Critical Power Supplies on 0800 978 8988 for the latest information
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Summary of Contents for Riello UPS SENTINEL POWER GREEN Series

  • Page 1 Call Critical Power Supplies on 0800 978 8988 for the latest information...
  • Page 2 Call Critical Power Supplies on 0800 978 8988 for the latest information NTRODUCTION Congratulations on purchasing a UPS Sentinel Power Green product and welcome to Riello UPS! To use the support service offered by Riello UPS, visit the site www.riello-ups.com The company is highly specialised in the development and production of uninterruptible power supplies (UPSs).
  • Page 3: Table Of Contents

    Call Critical Power Supplies on 0800 978 8988 for the latest information ONTENTS PRESENTATION UPS V IEWS RONT VIEW ALL MODELS (SPM 6) EAR VIEW (SPH 8 - 10 - 10 ER) EAR VIEW (SPH 15 - 20 - 20 ER) EAR VIEW ISPLAY PANEL VIEW ATTERY...
  • Page 4 Call Critical Power Supplies on 0800 978 8988 for the latest information ONFIGURING THE OPERATING MODE OSSIBLE SETTINGS DDITIONAL FUNCTIONS OFTWARE ONITORING AND CONTROL SOFTWARE ONFIGURATION SOFTWARE CONFIGURATION OMMUNICATION PORTS RS232 CONNECTOR OMMUNICATION TROUBLESHOOTING LARM CODES AULT TECHNICAL DATA...
  • Page 5: Presentation

    Call Critical Power Supplies on 0800 978 8988 for the latest information PRESENTATION SENTINEL POWER GREEN uses ON-LINE double conversion technology, resulting in the highest levels of reliability and maximum protection for critical loads such as servers, IT applications and Voice/Data. Only for versions SPM 6, SPH 8 - 10 and 10 ER, it is possible to use one or more autonomy expansion units known as BATTERY BOXES (optional accessories) with the same dimensions and aesthetic line as the UPS alongside it.
  • Page 6: Ups Views

    Call Critical Power Supplies on 0800 978 8988 for the latest information UPS V IEWS RONT VIEW ALL MODELS Display Multipurpose buttons Wheels (front wheels swivel and can be locked, fixed rear wheels)
  • Page 7: Rear View (Spm 6)

    Call Critical Power Supplies on 0800 978 8988 for the latest information (SPM 6) EAR VIEW With backpack Without backpack USB communication port Input switch RS232 communication port and contacts Manual bypass for maintenance Intelligent Slot Output switch Cooling fans Terminals cover backpack Parallel port (optional) Tie wrap hold-down...
  • Page 8: Rear View (Sph 8 - 10 - 10 Er)

    Call Critical Power Supplies on 0800 978 8988 for the latest information (SPH 8 - 10 - 10 ER) EAR VIEW With backpack Without backpack USB communication port Input switch RS232 communication port and contacts Manual bypass for maintenance Intelligent Slot Output switch Cooling fans Terminals cover backpack...
  • Page 9: Rear View (Sph 15 - 20 - 20 Er)

    Call Critical Power Supplies on 0800 978 8988 for the latest information (SPH 15 - 20 - 20 ER) EAR VIEW With backpack Without backpack RS232 communication port and contacts Manual bypass for maintenance USB communication port Output switch Intelligent Slot Battery expansion fuses Parallel port (optional) Terminals cover backpack...
  • Page 10: Display Panel View

    Call Critical Power Supplies on 0800 978 8988 for the latest information ISPLAY PANEL VIEW “SEL” button (Select) Battery charge indicator Load level indicator “ON” button Configuration area “STAND-BY” button Regulation operation Maintenance request Mains operation Timer Battery operation Measurement display area Load powered by bypass Stand-by / alarm...
  • Page 11: Battery Box ( Optional )

    Call Critical Power Supplies on 0800 978 8988 for the latest information ATTERY OPTIONAL The BATTERY BOX is an optional accessory dedicated to this range of UPSs (same dimensions and aesthetic line). The BATTERY BOX contains batteries which allow the operating time of the uninterruptible power supplies to be increased during extended blackouts.
  • Page 12: Installation

    Call Critical Power Supplies on 0800 978 8988 for the latest information INSTALLATION EMOVING THE OR THE ATTERY OX FROM THE PALLET Cut the straps and carefully remove the  cardboard box by sliding it upwards. Remove the accessory box, the wooden ...
  • Page 13: Initial Content Check

    Call Critical Power Supplies on 0800 978 8988 for the latest information NITIAL CONTENT CHECK After opening the packaging, it is first necessary to check the contents. The package must contain: USB cable RS232 cable Slide User manual + Safety manual...
  • Page 14: Installation Environment

    Call Critical Power Supplies on 0800 978 8988 for the latest information NSTALLATION ENVIRONMENT The UPS and the Battery Box must be installed in ventilated, clean environments which are sheltered from bad weather. The relative humidity in the environment must not exceed the maximum values shown in the Technical Data table. The ambient temperature, whilst the UPS is in operation must remain between 0 and 40°C, and the UPS must not be positioned in places which are exposed to direct sunlight or to hot air.
  • Page 15: Versions Sph 15 - 20 - 20 Er

    Call Critical Power Supplies on 0800 978 8988 for the latest information SPH 15 - 20 - 20 ER ERSIONS The terminals to use for connecting the external batteries are located in the backpack. Unscrew the two screws used to secure the lower part of the backpack located on the sides (one on each side, see figure).
  • Page 16: Setting The Nominal Battery Capacity

    Call Critical Power Supplies on 0800 978 8988 for the latest information ETTING THE NOMINAL BATTERY CAPACITY Before installing one or more Battery Boxes, configure the UPS to update the rated capacity value (total Ah of batteries in the UPS + external batteries). Use the dedicated UPSTools configuration software, available free of charge at www.riello-ups.com, to perform this operation.
  • Page 17: Connections

    Call Critical Power Supplies on 0800 978 8988 for the latest information ONNECTIONS INSTALLATION MUST ONLY BE PERFORMED BY QUALIFIED PERSONNEL. THE FIRST CONNECTION TO PERFORM IS THAT OF THE PROTECTIVE CONDUCTOR (EARTH CABLE), WHICH MUST BE CONNECTED TO THE SCREW MARKED THE UPS MUST NEVER BE MADE OPERATE WITHOUT A CONNECTION TO THE EARTHING SYSTEM.
  • Page 18: Single - Phase Version

    Call Critical Power Supplies on 0800 978 8988 for the latest information INGLE PHASE VERSION 4. (SINGLE-PHASE CONNECTION SPM 6): use 3 cables with cross-section 6 mm (EARTH, N and L) for the input, and 3 cables with cross-section 6 mm for the output (EARTH, N and L).
  • Page 19: Combined Version

    Call Critical Power Supplies on 0800 978 8988 for the latest information OMBINED VERSION INGLE PHASE CONNECTION 4. (SINGLE-PHASE CONNECTION SPH 8 - 10 - 10 ER): use 3 cables of cross-section 10 mm (EARTH, N and L) for the input, and 3 cables of cross-section 10 mm for the output(EARTH, N and L).
  • Page 20: Three - Phase Connection

    Call Critical Power Supplies on 0800 978 8988 for the latest information HREE PHASE CONNECTION 1. (THREE-PHASE CONNECTION SPH 8 - 10 - 10 ER): Use 2 cables of cross-section 4 mm (L2 and L3) and 3 with cross-section 10 mm (EARTH, N, L1) for the input (N.B.: L1 and N are of greater cross-section because in bypass operation they have to carry all of the input current).
  • Page 21: Remote Control Terminal Block

    Call Critical Power Supplies on 0800 978 8988 for the latest information EMOTE CONTROL TERMINAL BLOCK EMOTE BYPASS FOR MAINTENANCE To be able to control the remote maintenance By-Pass externally, follow points 1, 2 and 3 described above. Then proceed as follows: 1.
  • Page 22: R.e.p.o

    Call Critical Power Supplies on 0800 978 8988 for the latest information R.E.P.O. The terminal block on the back of the UPS also implements the R.E.P.O. (Remote Emergency Power Off) function that can be used to shut off the UPS remotely in case of an emergency. The UPS is provided by the manufacturer with the REPO terminals short-circuited.
  • Page 23: Use

    Call Critical Power Supplies on 0800 978 8988 for the latest information ONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 1) Check that there is a protection device against overcurrents and short circuits in the system upstream from the UPS. The recommended protection value is 63A (For versions SPM 6, SPH 8 - 10 - 10 ER) and 125A (For versions SPH 15 - 20 - 20 ER) with a B or C trip curve.
  • Page 24: Display Panel Messages

    Call Critical Power Supplies on 0800 978 8988 for the latest information ISPLAY PANEL MESSAGES This chapter describes, in detail, the various information that can be displayed on the LCD. STATUS MESSAGES ICON STATUS DESCRIPTION Fixed Indicates a fault Flashing The UPS is in stand-by mode Fixed Indicates regular operation...
  • Page 25: Measurement Display Area

    Call Critical Power Supplies on 0800 978 8988 for the latest information EASUREMENT DISPLAY AREA It is possible to display the most important measurements regarding the UPS in sequence on the display. When the UPS is switched-on, the display shows the main voltage value. To display a different measurement, press the “SEL”...
  • Page 26 Call Critical Power Supplies on 0800 978 8988 for the latest information HREE PHASE CONNECTION Some examples are shown below: DESCRIPTION DESCRIPTION GRAPHIC EXAMPLE GRAPHIC EXAMPLE Percentage of battery Voltage phase 1 charge Voltage phase 2 Battery voltage Voltage phase 3 Battery voltage Percentage of the UPS output voltage...
  • Page 27: Onfiguring The Operating Mode

    Call Critical Power Supplies on 0800 978 8988 for the latest information ONFIGURING THE OPERATING MODE The area of the display shown in the figure displays the active operating mode and allows the user to choose other modes directly from the display panel.
  • Page 28 Call Critical Power Supplies on 0800 978 8988 for the latest information PROGRAMMABLE AUXILIARY SOCKET (EnergyShare) The EnergyShare sockets are outlets that allow for the automatic disconnection of the load applied to them in certain operating conditions. The events that determine automatic disconnection of the EnergyShare sockets can be selected by the user through the UPSTools configuration software.
  • Page 29: Oftware

    Call Critical Power Supplies on 0800 978 8988 for the latest information OFTWARE ONITORING AND CONTROL SOFTWARE The PowerShield software guarantees effective, intuitive UPS management, displaying all the most important information such as input voltage, applied load, battery capacity. It is also able to perform shutdown operations and send e-mails, text messages and network messages automatically when certain events, selected by the user, occur.
  • Page 30: Ups Configuration

    Call Critical Power Supplies on 0800 978 8988 for the latest information CONFIGURATION The table below illustrates all the possible configurations available to the user in order to best adapt the UPS to individual requirements. It is possible to perform these operations using the Upstools software. FUNCTION DESCRIPTION DEFAULT...
  • Page 31 Call Critical Power Supplies on 0800 978 8988 for the latest information FUNCTION DESCRIPTION DEFAULT POSSIBLE CONFIGURATIONS  Always connected  Disconnection after no. seconds of battery Select the auxiliary socket Always operation EnergyShare operating mode connected  Disconnection after no. seconds of the battery discharge pre-alarm signal ...
  • Page 32: Ommunication Ports

    Call Critical Power Supplies on 0800 978 8988 for the latest information OMMUNICATION PORTS On the back of the UPS (see UPS Views), the following communication ports are present:  RS232 connector  USB connector  Expansion slot for additional communication cards RS232 CONNECTOR RS232 CONNECTOR...
  • Page 33: Troubleshooting

    Call Critical Power Supplies on 0800 978 8988 for the latest information TROUBLESHOOTING Irregular UPS operation is most likely not an indication of a fault but due to simple problems or distraction. It is therefore advisable to consult the table below carefully as it summarises information which is useful for solving the most common problems.
  • Page 34 Call Critical Power Supplies on 0800 978 8988 for the latest information PROBLEM POSSIBLE CAUSE SOLUTION THE BUZZER SOUNDS CONTINUOUSLY AND Reduce the load to within the threshold of 100% (or user threshold in the case of code A54). THE DISPLAY SHOWS THE LOAD APPLIED TO ONE OF THE FOLLOWING If the display shows a lock:...
  • Page 35: Larm Codes

    Call Critical Power Supplies on 0800 978 8988 for the latest information LARM CODES Using a sophisticated self-diagnosis system, the UPS is able to check its own status and any anomalies and/or faults which may occur during normal operation and display them on the display panel. If there is a problem, the UPS signals the event by showing the code and the type of active alarm on the display (FAULT and/or LOCK).
  • Page 36 Call Critical Power Supplies on 0800 978 8988 for the latest information Alarms: these are more critical problems than anomalies because, if they persist, they could cause the UPS to  lock in a very short time. CODE DESCRIPTION Dissipator overtemperature Ambient overtemperature Input fuse faulty Capacitor bank undervoltage...
  • Page 37 Call Critical Power Supplies on 0800 978 8988 for the latest information LOCK alerts are normally preceded by an alarm signal and their scale leads to the power-off of the inverter and the load being powered by the bypass line (this procedure is excluded for locks due to serious, persistent overloads and short circuits).
  • Page 38: Technical Data

    Call Critical Power Supplies on 0800 978 8988 for the latest information TECHNICAL DATA SPH 10 SPH 20 UPS MODELS SPM 6 SPH 8 SPH 15 SPH 10 ER SPH 20 ER INPUT Nominal voltage [Vac] 220 - 230 - 240 220 - 230 –...
  • Page 39 Call Critical Power Supplies on 0800 978 8988 for the latest information 180VDC 7Ah/ 180VDC 7+7Ah/ 240VDC 7Ah/ 240VDC 7+7Ah/ BATTERY BOX 180VDC 9Ah 180VDC 9+9Ah 240VDC 9Ah 240VDC 9+9Ah Nominal battery voltage [Vdc] 180Vdc 240Vdc Dimensions W x D x H [mm] 262 x 557 x 708 262 x 557 x 708...
  • Page 40 Call Critical Power Supplies on 0800 978 8988 for the latest information...
  • Page 41 Call Critical Power Supplies on 0800 978 8988 for the latest information...

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