Frigidaire FAHE4044MW0 Servicing

Frigidaire FAHE4044MW0 Servicing

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All about the
Servicing
HETL Washer
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www.frigidaire.com USA 1-800-944-9044
www.frigidaire.ca Canada 1-800-265-8352
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Summary of Contents for Frigidaire FAHE4044MW0

  • Page 1 All about the Servicing HETL Washer of your www.frigidaire.com USA 1-800-944-9044 www.frigidaire.ca Canada 1-800-265-8352...
  • Page 3: Safe Servicing Practices

    SECTION 1 - BASIC INFORMATION Safe Servicing Practices Avoid personal injury and/or property damage by observing important Safe Servicing Practices. Following are some limited examples of safe practices: 1. DO NOT attempt a product repair if you have any doubts as to your ability to complete the repair in a safe and satisfactory manner.
  • Page 4: Table Of Contents

    SECTION 1 - BASIC INFORMATION Table of Contents Section 1 - Basic Information Lid Lock Assembly ..........4-7 ( 37 ) Top Panel ............4-7 Safe Servicing Practices ........1-1 ( 37 ) ( 3 ) Lid Assist Spring ..........4-8 Table of Contents ..........
  • Page 5 SECTION 1 - BASIC INFORMATION IMPORTANT The service technician should be aware of the safety instructions below to make sure the customer is operating the washer in accordance to the Use and Care Manual. Recognize safety symbols, words and labels DANGER Safety items throughout this manual are labeled with a WARNING or CAUTION based on the risk type as...
  • Page 6: Section 1 - Basic Information

    SECTION 1 - BASIC INFORMATION PREVENT FIRE PREVENT INJURY • Do not wash items that have been previously cleaned in, • To prevent shock hazard and assure stability during soaked in, or spotted with gasoline, cleaning solvents, operation, the washer must be installed and electrically kerosene, cooking oils, waxes, etc.
  • Page 7: Section 2 - Installation Information

    SECTION 2 - INSTALLATION INFORMATION Section 2 Installation Information 2 - 1...
  • Page 8: Pre-Installation Requirements

    SECTION 2 - INSTALLATION INFORMATION Installation Checklist CAUTION Shipping Hardware EXCESSIVE WEIGHT HAZARD To avoid back or other injury, have more than one Foam shipping restraint (inside wash tub) person move or lift the appliance. removed and stored Shipping bolt (underneath appliance) removed and stored Pre-Installation Requirements Leveling...
  • Page 9: Electrical System Requirements

    SECTION 2 - INSTALLATION INFORMATION Electrical system requirements Ground requirements CIRCUIT - Individual, properly polarized and grounded WARNING 15 amp. branch circuit fused with 15 amp. time delay fuse or circuit breaker. ELECTRICAL SHOCK HAZARD POWER SUPPLY - 2 wire, with ground, 120 volt single Improper connection of the equipment grounding phase, 60 Hz, Alternating Current.
  • Page 10: Drain System Requirements

    SECTION 2 - INSTALLATION INFORMATION Drain system requirements Installation in a Recess or Closet 1 Drain capable of eliminating 17 gals (64.3 L) per If washer and dryer are installed in the same closet, minute. door ventilation is required: A minimum of 120 square 2 A standpipe diameter of 1-1/4 in.
  • Page 11: Clearance Requirements

    SECTION 2 - INSTALLATION INFORMATION Clearance requirements MINIMUM INSTALLATION CLEARANCES - Inches (cm) IMPORTANT SIDES REAR FRONT DO NOT INSTALL YOUR WASHER: Alcove 0” (0 cm) 0” (0 cm)* 23” (58.5 cm) 1 In an area exposed to dripping water or outside Closet 0”...
  • Page 12: Unpacking Instructions

    SECTION 2 - INSTALLATION INFORMATION Unpacking Instructions IMPORTANT NOTE To prevent vibration, possible machine damage and If the washer is to be transported at a later date, the maximize performance, the following steps must be tub blocking pad, shipping bolt, and plastic spacer completed.
  • Page 13: Leveling Your Washer

    SECTION 2 - INSTALLATION INFORMATION Leveling your washer Excessive noise and vibration can be prevented by properly leveling the washer. 1 With the washer within 4 feet (1 m) of its fi nal location, use a carpenter’s level to level your washer front-to-back and side-to-side.
  • Page 14: Connecting Drain And Electrical

    SECTION 2 - INSTALLATION INFORMATION Connecting drain and electrical 1 Form a “U” shape on the end of the drain hose with the hose pointed toward the drain. Place the formed end in a laundry tub or a standpipe and secure with a cable tie provided in the enclosure package.
  • Page 15: Replacement Parts

    SECTION 2 - INSTALLATION INFORMATION MOBILE HOME INSTALLATION KIT CAUTION P/N 137067200 Installation in a mobile home requires the use of a Failure to use accessories manufactured by (or approved MOBILE HOME INSTALLATION KIT. by) the manufacturer could result in personal injury, property damage or damage to the washer.
  • Page 16 SECTION 2 - INSTALLATION INFORMATION Notes 2 - 10...
  • Page 17: Section 3 - Control / Operation (Rotary Selection)

    SECTION 3 - CONTROL / OPERATION Section 3 Control / Operation 3 - 1...
  • Page 18: Cycle Selection

    SECTION 3 - CONTROL / OPERATION push to start | push to pause | push & hold to cancel normal casual heavy duty extra fresh warm spin rinse fresh cold rinse presoak delicates extra cold water clean spin bedding rinse & spin options temp normal/heavy...
  • Page 19 SECTION 3 - CONTROL / OPERATION Cycle Selection, continued whites (on select models only) normal Use this cycle for white fabrics and lightly colored Use this load for light to normally soiled cottons, clothing. Refer to fabric care label for use of liquid towels, shirts, denims and mixed loads.
  • Page 20: Cycle Settings

    SECTION 3 - CONTROL / OPERATION Cycle Settings The water heater setting and its distance from the washer, water usage in other parts of the home, and For best results seasonally low ground water temperature in some Follow the fabric care label instructions geographic areas can affect water temperature.
  • Page 21: Cycle Options

    SECTION 3 - CONTROL / OPERATION Cycle Settings, continued Cycle Options fabric softener (on select models) Water Level (on select models, automatic on others) If your model is equipped with an automatic fabric Turn the water level knob (on select models) to select a softener dispenser, you must turn the fabric softener water level appropriate for the load size.
  • Page 22 SECTION 3 - CONTROL / OPERATION Washer Settings Chart push to start | push to pause | push & hold to cancel normal casual heavy duty extra fresh warm spin rinse fresh cold rinse presoak delicates extra cold water clean spin bedding rinse &...
  • Page 23 SECTION 3 - CONTROL / OPERATION Washer Settings Chart push to start | push to pause | push & hold to cancel normal casual comforter energy fresh normal saver rinse cool fresh heavy light cold warm rinse presoak heavy duty cold energy water...
  • Page 24 SECTION 3 - CONTROL / OPERATION Washer Settings Chart push to start | push to pause | push & hold to cancel normal casual comforter extra fresh normal spin rinse cool normal presoak heavy duty fresh heavy light cold warm rinse rinse &...
  • Page 25: Cycle Selection

    SECTION 3 - CONTROL / OPERATION push to start | push to pause | push & hold to cancel normal casual comforter stain t reat energy saver presoak heavy duty auto warm heavy wrinkle release high estimated time rinse & spin delicates remaining cool...
  • Page 26: Cycle Settings

    SECTION 3 - CONTROL / OPERATION Cycle Selection, continued Cycle Settings For best results quick wash Follow the fabric care label instructions Quickly wash a small, lightly soiled. on items to be washed. kids wear Appropriate wash water temperature, soil level, spin Wash normally-soiled kids wear and baby wear with speed, water level and options will automatically be this specialty cycle.
  • Page 27 SECTION 3 - CONTROL / OPERATION Cycle Settings, continued Spin Speed Wash Water Temperature Max, high, normal and low spin speeds are available To change the preset temperature, press the temp for most cycles. The spin speed and/or duration of fi nal button to scroll to the desired setting.
  • Page 28: Cycle Options

    SECTION 3 - CONTROL / OPERATION Cycle Options To select an option, press options until the indicator NOTE for the desired option fl ashes, then press select. If an option is not available for a cycle, the indicator will not To change options once the cycle has begun, push in light.
  • Page 29: Washer Settings Chart

    SECTION 3 - CONTROL / OPERATION Washer Settings Chart These Temperatures, Soil levels, Spin Speeds, Water levels and Options are available with the following cycles: temp warm cool cold cold water clean soil level stain treat heavy normal light extra light spin speed high normal...
  • Page 30: Other Features

    SECTION 3 - CONTROL / OPERATION Other Features normal casual comforter Control Lock (certain models) stain t reat energy saver auto presoak heavy duty To avoid having someone accidentally start or stop the warm heavy wrinkle release high estimated time delicates rinse &...
  • Page 31: Section 4 - Component Tear Down

    SECTION 4 - COMPONENT TEAR DOWN Section 4 Component Tear Down 4 - 1...
  • Page 32 SECTION 4 - COMPONENT TEAR DOWN Component Tear Down This section explains how to access and remove components from High-Effi ciency Top Load washers with leg and dome style suspension manufactured in the Juarez, MX Fabric Care facility, and has been arranged in such a way as to simulate which components would need to be removed fi...
  • Page 33: Control Panel

    SECTION 4 - COMPONENT TEAR DOWN Control Panel Removal and Tech/Data Sheet Location A wiring diagram and technical data sheet are located inside the washer console. To remove the control panel faceplate: 1. Disconnect washer from electrical source. 2. Insert a small, straight blade screwdriver to gently pry downward on each faceplate retaining tab.
  • Page 34: Cycle Selector And Modifi Er Knobs

    SECTION 4 - COMPONENT TEAR DOWN Cycle Selector and Modifi er Knobs Cycle selector and modifi er knobs are pressed onto “D” shafts. To remove the cycle selector and modifi er knobs: 1. Grasp knob and pull straight out. 2. To reinsert knobs, align fl at side of knob hole to fl at side of shaft and press straight inward.
  • Page 35: Front Panel

    SECTION 4 - COMPONENT TEAR DOWN Front Panel The washer front panel is held in place by two lower screws, hooking tabs to the side panels, and a locating dowel to the top panel. To remove the washer front panel: 1.
  • Page 36: Bleach (Bleach/Liquid Softener) Dispenser Cover

    SECTION 4 - COMPONENT TEAR DOWN Bleach (Bleach/Liquid Softener) Dispenser Cover The bleach (or bleach/liquid softener) dispenser is located in the front left corner of the top panel under the lid. It is either a one chamber dispenser (bleach only) or a two chamber dispenser (bleach and liquid softener).
  • Page 37: Lid Lock Assembly

    SECTION 4 - COMPONENT TEAR DOWN Lid Lock Assembly The lid lock assembly is held in place by a small retention feature under the front. retention feature To remove the lid lock assembly: 1. Disconnect the washer from electrical source, remove the front panel and lift the washer lid.
  • Page 38: Lid Assist Spring

    SECTION 4 - COMPONENT TEAR DOWN Lid Assist Spring The lid assist spring is tensioned between the lid hinge stop and a hole in the underside of the top panel. To remove the lid assist spring: 1. Disconnect the washer from electrical source and remove the front panel, and tip top panel.
  • Page 39: Motor Control Assembly

    SECTION 4 - COMPONENT TEAR DOWN Motor Control Assembly The motor control assembly is located in the front right corner of the washer base behind the front panel. To remove the motor control assembly: 1. Disconnect the washer from electrical source and remove the front panel.
  • Page 40: Drive Belt

    SECTION 4 - COMPONENT TEAR DOWN Drive Belt The drive belt is a ribbed, tension-type belt and requires no additional adjustment. To remove the drive belt: 1. Disconnect the washer from electrical source and remove the front panel and motor control board. 2.
  • Page 41: Drive Motor

    SECTION 4 - COMPONENT TEAR DOWN Drive motor The drive motor is held in place on the leg and dome assembly with three bolts The motor is isolated with the use xxx terminal of a plastic base and plastic collars around the mounting bolts.
  • Page 42: Splash Tub Cover

    SECTION 4 - COMPONENT TEAR DOWN Splash Tub Cover small retaining tab The splash tub cover is held in place with 12 retaining tabs (1 small indicator tab and 11 larger tabs) around the top of the splash tub. To remove the splash tub cover: 1.
  • Page 43: Wash Plate Cap (Reinstallation)

    SECTION 4 - COMPONENT TEAR DOWN Wash Plate Cap (Reinstallation) To reinstall the wash plate cap: 1. Ensure locking tab is correctly aligned. IMPORTANT A misaligned locking tab will not securely hold the wash plate cap in place and it may come loose during normal use. 2.
  • Page 44: Wash Plate (All Models)

    SECTION 4 - COMPONENT TEAR DOWN Wash Plate (all models) The wash plate at the bottom of the spin tub is held in place wash plate trunion by fi ve bolts around the trunion. To remove the wash plate: 1. Disconnect the washer from electrical source, lift the washer lid, and remove the wash plate cap.
  • Page 45: Seal Seat

    SECTION 4 - COMPONENT TEAR DOWN Seal Seat The seal seat is pressed on the drive shaft under the trunion (large or standard). seal seat To remove the seal seat: 1. Disconnect the washer from electrical source and remove the front panel, top panel, splash tub cover, wash plate cap, wash plate, spin tub, and trunion (large or standard).
  • Page 46: Water Pressure Tube

    SECTION 4 - COMPONENT TEAR DOWN Water Pressure Tube pressure tube The water pressure switch hose is attached to the air dome on the splash tub. To remove the pressure tube: 1. Disconnect the washer from electrical source and remove the top panel.
  • Page 47: Leg And Dome Assembly

    SECTION 4 - COMPONENT TEAR DOWN Leg and Dome Assembly The leg and dome assembly is held in place and centered by various horizontal and vertical springs in three positions around the assembly - front, left-rear, and right-rear. To remove the leg and dome assembly: 1.
  • Page 48 SECTION 4 - COMPONENT TEAR DOWN Pinion Snubber (Reinstallation) To reinstall the pinion snubber and leg and dome assembly: 1. Wipe down bottom of dome and top of base with clean tissue and isopropyl alcohol. 2. Place pinion snubber in center of base. IMPORTANT Examine pinion snubber before reinstallation: •...
  • Page 49: Section 5 - Troubleshooting

    SECTION 5 - TROUBLESHOOTING Section 5 Troubleshooting 5 - 1...
  • Page 50: Common Washing Problems

    SECTION 5 - TROUBLESHOOTING Common Washing Problems Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For satisfactory washing results, follow these suggestions provided by The Soap and Detergent Association. PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE MEASURES Blue stains...
  • Page 51: Avoid Service Checklist

    SECTION 5 - TROUBLESHOOTING Avoid Service Checklist Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this washer. OCCURRENCE POSSIBLE CAUSE SOLUTION NOISE...
  • Page 52 SECTION 5 - TROUBLESHOOTING OCCURRENCE POSSIBLE CAUSE SOLUTION WATER Wash load too wet after Washer is overloaded. Do not overload washer. See Washing Procedures. spin. Load is out of balance. Rearrange load to allow proper spinning. Drain hose is kinked. Straighten drain hose.
  • Page 53: Section 6 - Technical Data (Rotary Selection)

    SECTION 6 - ROTARY KNOB WASHER TECHNICAL DATA Section 6 Technical Data 6 - 1...
  • Page 54 SECTION 6 - ROTARY KNOB WASHER TECHNICAL DATA Washer Tech Data Sheet This information is intended for Qualifi ed Technicians Only. CAUTION: UNLESS OTHERWISE DIRECTED, DISCONNECT ELECTRICAL CURRENT BEFORE SERVICING Diagnostic Mode ........ 6-3 - 6-4 Reading Error Codes ........6-5 Error Code Chart ........
  • Page 55: Diagnostic Mode

    SECTION 6 - ROTARY KNOB WASHER TECHNICAL DATA Diagnostic Mode If you have access to outlet receptacle... No access to outlet receptacle... 1. Wake up unit. 1. Unplug unit. 2. Place cycle selector knob in presoak. presoak presoak While unit is unplugged, place cycle selector presoak knob in presoak.
  • Page 56: Diagnostic Mode Tests

    SECTION 6 - ROTARY KNOB WASHER TECHNICAL DATA Diagnostic Mode Tests IMPORTANT All of the tests listed below should be performed with an empty tub. No balancing algorithms are performed by the motor control board, so anything left in the tub will cause a serious out-of- balance situation and potential damage to the washer as it reaches higher spin speeds.
  • Page 57: Reading Error Codes

    SECTION 6 - ROTARY KNOB WASHER TECHNICAL DATA Reading Error Codes 1. Error codes can only be read while in Diagnostic Mode. 2. Most recent error code will be communicated fi rst. 3. Press the cycle selector knob to cycle (one-at-a-time) through the fi ve most recent error codes. 4.
  • Page 58 SECTION 6 - ROTARY KNOB WASHER TECHNICAL DATA Error Code Chart Error code i t l r i f Then refer to test (2) c t i u l i i l a Pressure sensor indicates wa l l i f d i l c t i u l i...
  • Page 59 SECTION 6 - ROTARY KNOB WASHER TECHNICAL DATA Test No. Go to step (2). No. Turn water faucets on. 3. Is the incoming water pressure above incoming water hoses, clean the incoming water screens. If problem still remains, replace the water inlet valve assembly.
  • Page 60 SECTION 6 - ROTARY KNOB WASHER TECHNICAL DATA 5. Replace the User Interface Board. Did this correct the problem? Yes. Problem solved. No. Replace the Main Control board. Test 6 1. Is the lid closed? Yes. Go to step (2). No.
  • Page 61: Wiring Diagram

    SECTION 6 - ROTARY KNOB WASHER TECHNICAL DATA Wiring Diagram 6 - 9...
  • Page 62 SECTION 6 - PUSH BUTTON SELECTION WASHER TECHNICAL DATA Washer Tech Data Sheet This information is intended for Qualifi ed Technicians Only. CAUTION: UNLESS OTHERWISE DIRECTED, DISCONNECT ELECTRICAL CURRENT BEFORE SERVICING Diagnostic Mode ......6-11 - 6-12 Reading Error Codes ........ 6-13 Error Code Chart ........
  • Page 63: Diagnostic Mode

    SECTION 6 - PUSH BUTTON SELECTION WASHER TECHNICAL DATA Diagnostic Mode 1. Wake up unit. normal 2. Turn cycle selector knob to the normal cycle position. normal Press and hold the cycle selector knob until all the LED status lights go out. Release cycle selector knob.
  • Page 64: Diagnostic Mode Tests

    SECTION 6 - PUSH BUTTON SELECTION WASHER TECHNICAL DATA Diagnostic Mode Tests IMPORTANT All of the tests listed below should be performed with an empty tub. No balancing algorithms are performed by the motor control board, so anything left in the tub will cause a serious out-of- balance situation and potential damage to the washer as it reaches higher spin speeds.
  • Page 65: Reading Error Codes

    SECTION 6 - PUSH BUTTON SELECTION WASHER TECHNICAL DATA Reading Error Codes 1. Error codes can only be read while in Diagnostic Mode. 2. Most recent error code will be communicated fi rst. 3. Press the cycle selector knob to cycle (one-at-a-time) through the fi ve most recent error codes. 4.
  • Page 66: Error Codes

    SECTION 6 - PUSH BUTTON SELECTION WASHER TECHNICAL DATA Error Codes Error code i t l r i f Then refer to test (2) c t i u l i i l a Pressure sensor indicates wa l l i f d i l c t i u l i...
  • Page 67 SECTION 6 - PUSH BUTTON SELECTION WASHER TECHNICAL DATA Test No. Go to step (2). No. Turn water faucets on. 3. Is the incoming water pressure above incoming water hoses, clean the incoming water screens. If problem still remains, replace the water inlet valve assembly.
  • Page 68 SECTION 6 - PUSH BUTTON SELECTION WASHER TECHNICAL DATA 5. Replace the User Interface Board. Did this correct the problem? Yes. Problem solved. No. Replace the Main Control board. d i l No. Close the lid. 2. Can you hear the lock attempt to cl d i l k i r replace the lid lock.
  • Page 69 SECTION 6 - PUSH BUTTON SELECTION WASHER TECHNICAL DATA 6 - 17...

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