Honeywell ADEMCO MX8000 Installation And Operation Manual

Honeywell ADEMCO MX8000 Installation And Operation Manual

Digital alarm receiver
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K5982-1 1/10 Rev. A
ADEMCO MX8000– – – – 3EX
ADEMCO MX8000
ADEMCO MX8000
ADEMCO MX8000
Installation and Operation Guide
Digital Alarm Receiver
Digital Alarm Receiver
Digital Alarm Receiver
Digital Alarm Receiver
3EX
3EX
3EX
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Summary of Contents for Honeywell ADEMCO MX8000

  • Page 1 ADEMCO MX8000 ADEMCO MX8000– – – – 3EX ADEMCO MX8000 ADEMCO MX8000 Digital Alarm Receiver Digital Alarm Receiver Digital Alarm Receiver Digital Alarm Receiver Installation and Operation Guide K5982-1 1/10 Rev. A...
  • Page 2: Table Of Contents

    Table of Contents Section 1 System Overview .............................1–1 Features ................................1–1 Optional Accessories ............................1–1 Formats Compatible with the MX8000–3EX ....................1–2 MX8000–3EX Supported SIA Digital I-III Levels .....................1–3 How to Use this Manual ............................1–3 Terminology ................................1–4 What’s in the Box ..............................1–4 General Recommendations, Notes, and Limitations ..................1–5 How to Contact Technical Support ........................1–7...
  • Page 3 4.6.3 Call History ................................4–8 4.6.4 System History ..............................4–9 4.6.5 System Info ................................4–9 4.6.6 Set Time & Date ..............................4–9 4.6.7 System Restart ..............................4–10 4.6.8 Printer Menu ...............................4–11 4.6.9 Program Menu ..............................4–16 4.6.10 Diagnostics Menu ...............................4–16 Listen-In and Hang Up ............................4–19 4.7.1 Extend Manual (Common) Listen-In Operation .....................4–19 4.7.2...
  • Page 4 8.5.1 Low Speed 3x1, 4x1, and 4x1 Express Automation Protocols ..............8–13 8.5.2 Low Speed 4x2 and 4x2 Express Automation Protocols ................8–13 8.5.3 ADEMCO High Speed Automation Protocols ....................8–13 8.5.4 685 Contact ID ..............................8–14 8.5.5 MX8000–3EX/685 System Messages ......................8–20 CAPS Automation Protocol ..........................8–20 FBII CP-220 Automation Protocol ........................8–22...
  • Page 5: List Of Tables

    List of Tables Table 1–1: Optional Accessories for the MX8000–3EX Receiver .................1–2 Table 1–2: Formats Compatible with the MX8000–3EX ....................1–2 Table 1–3: MX8000–3EX and SIA Levels I-III comparison .....................1–3 Table 3–1: External Printer Cable Pin Description ......................3–8 Table 4–1: Touchpad Buttons Description ........................4–2 Table 4–2: LED Description ..............................4–3...
  • Page 6 Table 8–25: MX8000–3EX/CP-220 System Messages ....................8–24 Table 8–26: Data String Description ..........................8–25 Table 8–27: Special Characters Used in the Protocol ....................8–25 Table 8–28: System Messages ............................8–28 Table 8–29: Number and ITI Digit Equivalent .........................8–29 Table 8–30: Report Record Components ........................8–29 Table 8–31: Upper Nibble Description ..........................8–30 Table 8–32: Lower Nibble Description...
  • Page 7: List Of Figures

    List of Figures Figure 3–1: MX8000–3EX Front View ..........................3–2 Figure 3–2: MX8000–3EX Front View Without Front Plate Attached ................3–2 Figure 3–3: MX8000–3EX Rear View ..........................3–2 Figure 3–4: Rack Mount Enclosure, Front View ......................3–3 Figure 3–5: Rack Mount Enclosure, Rear View .......................3–4 Figure 3–6: Line Card Locations ............................3–5...
  • Page 8 Figure 5–16: MX8000–LC3 Listen Mode Menu Display ....................5–39 Figure 5–17: MX8000–LC3 Listen In Accounts Menu ....................5–41 Figure 5–18: MX8000–LC3 Miscellaneous Phone Line Options ................5–42 Figure 5–19: MX8000–LC3 Ring Options ........................5–43 Figure 5–20: MX8000–LC3 ADEMCO Auto Output Options ..................5–45 Figure 5–21: MX8000–LC3 Line Gain Options ......................5–47 Figure 5–22: Visual Steps to Clear a Line From the Receiver ..................5–50...
  • Page 9 Important notes on MX8000-3EX The MX8000-3EX Receiver is only intended to operate on 220-240VAC, 50/60 Hz The clock synchronization may be needed to be set to match the power line frequency. It may be set to 50 Hz, 60 Hz, or Internal.
  • Page 11: Section 1 System Overview

    This section also contains conventions held throughout the manual, terminology relevant to this product, and other information. To ensure the best possible performance from this product, please check the Honeywell Online Support web site (HTTP://WWW.HONEYWELL.COM/SECURITY) for the latest code upgrades before placing this product into service.
  • Page 12: Formats Compatible With The Mx8000-3Ex

    Acquire from a local retailer Used to fill up any unused cabinet spaces. Parallel printer Acquire from a local retailer The ADEMCO MX8000 –3EX receiver requires a UL approved dot matrix parallel printer such as the Okidata Microline 320 to generate a hardcopy of report history.
  • Page 13: Mx8000-3Ex Supported Sia Digital I-Iii Levels

    Section 1 – System Overview MX8000–3EX Supported SIA Digital I-III Levels Table 1–3 compares the MX8000–3EX receiver to SIA Digital Compatibility Levels I, II, and III and indicates which of them we comply with. Table 1–3: MX8000–3EX and SIA Levels I-III comparison 8000 Function/Capability Transmitter...
  • Page 14: Terminology

    MX8000-3EX Installation and Operation Guide Terminology This section lists terminology that is specific to this product and their meaning. Term Meaning Stands for acknowledgment. Automation Protocol The format used for messages sent between the receiver and the automation computer. Communication Group The different types of communication are separated by handshake type.
  • Page 15: General Recommendations, Notes, And Limitations

    Section 1 – System Overview General Recommendations, Notes, and Limitations The following listing contains items that it is helpful to be aware of: • We recommend using the ADEMCO 8000 automation protocol so that you have access to the full system capabilities.
  • Page 16 MX8000-3EX Installation and Operation Guide • When using the 685, CAPS, or CP-220 automation protocol, a limit applies to the number of line cards that should be used for proper processing by most automation systems. – The following examples apply when NOT using Virtual Receiver/Line numbers while using 685, CAPS, or CP-220 automation protocols and are currently supported by most automation systems.
  • Page 17: How To Contact Technical Support

    • Note the proper model number of this product, and the version level (if known) along with any documentation that came with the product. • Note your Honeywell customer number and/or company name. Having this information handy will make it easier for us to serve you quickly and effectively.
  • Page 18 MX8000-3EX Installation and Operation Guide 1–8...
  • Page 19: Section 2 Agency Requirements

    2.1.1 General Information If requested by the telephone company, the following information must be provided before connecting this device to the phone lines: Manufacturer: Honeywell International Inc. Model Number: MX8000–3EX FCC Registration Number: US5GBOT01B46056 Type of jack (to be installed by the...
  • Page 20: Ul Requirements

    MX8000-3EX Installation and Operation Guide in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
  • Page 21: Section 3 Installation

    Section 3 Installation This section contains information necessary to install a MX8000–3EX Digital Alarm Receiver. IMPORTANT: Do not connect power to the system until you have read these instructions carefully. Quick Start The following procedure provides a quick start outline that may be used by installers who are familiar with the installation and programming of the MX8000–3EX receiver.
  • Page 22: Overview

    MX8000-3EX Installation and Operation Guide Overview The MX8000–3EX is assembled at the factory. One MX8000-LC3 tri-line card is shipped with the MX8000– 3EX receiver. Follow the procedures described in Section 3.7 to install additional line cards. SYSTEM SYSTEM OPERATOR CALL POWER FAULT LOGGED IN...
  • Page 23: Rack Mounting

    Section 3 – Installation Rack Mounting This diagram shows how to mount the MX8000–3EX in a rack enclosure. Model MX8000-3EX SYSTEM SYSTEM OPERATOR CALL POWER FAULT LOGGED IN PENDING Receiver PREV EVENT PREV NEXT CALL CALL DEVICE ENTER MENU STATUS Receiver NEXT EVENT HOME...
  • Page 24: Hot Swapping Of Line Cards

    MX8000-3EX Installation and Operation Guide Power/Non-power limited and High/Low Voltage Wiring must be separated by 1/4 inch spacing 120 VAC ± 10% Model MX8000-3EX 240 VAC ± 10% 50-60 Hz FUSE 100 VA 2.5A SLOW BLOW WARNING! This device has been verified to comply with FCC Rules Part 15. REPLACE ONLY HIGH VOLTAGE PRESENT WITH A FUSE...
  • Page 25: Line Card Installation

    Section 3 – Installation 5. From the front side of the receiver pull the line card straight back. This will pull the card free from the connector. A message similar to the following will be printed on the MX8000–3EX printer. 05/21/2004 11:42:53AM System Receiver #: 1 Reference #: 772 Expander Trouble #7...
  • Page 26: Removing Line Cards

    MX8000-3EX Installation and Operation Guide Top of Line Card Rear of Card Front of Card Line Card Insert From Line 2 Model MX8000-LC3 Display LEDs Front of MX8000 In This Direction Phone Line Connectors (Power Limited and Supervised) Figure 3–7: Line Card Position and Components 5.
  • Page 27: Telephone Line Connection

    Section 3 – Installation Telephone Line Connection See Figure 3–6 for the location of the phone line inputs. Connections to the MX8000–3EX phone jacks are made with a standard 7-foot phone cord. Use the following procedure to connect phone lines to the MX8000–LC3 line cards: 1.
  • Page 28: 3.10.1 Printer Cable Pin-Outs

    MX8000-3EX Installation and Operation Guide 3.10.1 Printer Cable Pin-Outs 25 pin printer cables are standard items at most electronic stores; however, if you create your own cable, use the pin description in Table 3–1. Table 3–1: External Printer Cable Pin Description MX8000–3EX Pin # Signal Direction...
  • Page 29: 3.10.3 Remote Alert Output

    Section 3 – Installation 3.10.3 Remote Alert Output 1. Plug the Battery/Relay wiring harness onto the connector on the back of the MX8000–3EX receiver. (See Figure 3–10.) Note: The remote alert output is a form C relay with a normally open or a normally closed wire. 2.
  • Page 30: 3.13 Automation Computer Connection

    MX8000-3EX Installation and Operation Guide 115 VAC ± 10% 240 VAC ± 10% 50-60 Hz FUSE 100 VA T630mAL 250 VAC WARNING! REPLACE ONLY HIGH VOLTAGE PRESENT WITH A FUSE DISCONNECT AC LINE AND OF SAME TYPE ALL OTHER CONNECTORS PROIR TO SERVICING RELAY RATING 2.5A 48VAC/VDC...
  • Page 31: 3.13.1 Computer Port Baud Rate Selection

    Section 3 – Installation MX8000 9-PIN DTE 9-PIN DTE 4 DTR DTR 4 DSR 6 6 DSR RTS 7 7 RTS CTS 8 8 CTS DCD 1 1 DCD TXD 3 3 TXD RXD 2 2 RXD GND 5 5 GND Figure 3–13: 9-Pin Null Modem Cable Connection 3.13.1 Computer Port Baud Rate Selection The computer port baud rate is selectable from 110 to 38400 (See Section 5 –...
  • Page 32: Figure 3-14: Mx8000-3Ex Master/Slave Receiver Linking Cabling Connections

    MX8000-3EX Installation and Operation Guide SLAVE SLAVE MASTER 115 VAC ± 10% 115 VAC ± 10% 115 VAC ± 10% PRINTER 240 VAC ± 10% 240 VAC ± 10% 240 VAC ± 10% 50-60 Hz 50-60 Hz 50-60 Hz FUSE FUSE FUSE 100 VA...
  • Page 33 Section 3 – Installation b. From the “Installer/Program Menu/General Options” display, select “1 Operation Mode” and configure for “Automatic.” From the “3 Communications” display, select “1 Port Functions” and configure COM1 for “Automation” and parallel port for “Auto Bkp Prn.” Note: If a serial printer is being used as a automation backup printer, configure COM2 as the “Auto Bkp Prn”...
  • Page 34 MX8000-3EX Installation and Operation Guide 3–14...
  • Page 35: Section 4 Operation

    Section 4 Operation This section covers information on how to operate the MX8000–3EX Receiver. Touchpad Function Buttons The front panel of the MX8000–3EX is made up of; a touchpad, containing numbers, arrows and buttons; a VFD display; and an array of LED indicators. (See Figure 4–1.) VFD Display SYSTEM SYSTEM...
  • Page 36: Displays

    MX8000-3EX Installation and Operation Guide Normal Programming Up Arrow Display previous item in the Call Go back to previous choice or History or System History. character. Down Arrow Display next item in the Call History Move to next choice or character. or System History.
  • Page 37: Vfd Status Display

    Section 4 – Operation Call Pending The acknowledge key No calls pending or all Calls pending. was pressed at least calls have been once, but not all the acknowledged. events in a call were acknowledged. Line Port LED The line card is (MX8000-LC3 operating normally.
  • Page 38: Initial System Power Up

    MX8000-3EX Installation and Operation Guide User Number User Area Number Area Initial System Power Up Apply power to the MX8000–3EX by plugging in the AC power cable. (See Figure 3–3.) When the MX8000– 3EX powers up, the display will go through the routine shown in Figure 4–4. Powerup Screen 123123C 11/13/00 Internal Keypad...
  • Page 39: Default User Codes

    Section 4 – Operation ✔ ✔ System Info ✔ ✔ Set Time & Date ✔ ✔ System Restart ✔ Printer Menu ✔ Program Menu ✔ Diagnostics Note: See Section 4.6 for detailed information on the main menu options. You must have at least one Installer Profile Code programmed in the system at all times. 4.4.3 Default User Codes At initial power up, the system provides two default user codes.
  • Page 40: Modes Of Operation

    MX8000-3EX Installation and Operation Guide ENTER 3. Press the button. MENU If the correct PIN is entered the VFD will display User Name Logged out . The “Operator Logged In” LED will also turn off. If an invalid code is entered the VFD will display Access code not verified. Modes of Operation This section describes the different modes of operation for the MX8000–3EX Receiver (normal mode and programming mode) and the options available in them.
  • Page 41: How To Display The Main Menu

    Section 4 – Operation 4.6.1 How to Display the Main Menu Once a user has logged on to the system (see Section 4.4.4), follow these steps to view the main menu options: ENTER 1. Press the button. MENU The VFD display will show the main menu options. ...
  • Page 42: Call History

    MX8000-3EX Installation and Operation Guide Menu Controls ENTER To accept a menu item press MENU Or press Or press the number key Number can also corresponding be used to enter to the desired numeric information menu option where needed To Choose the next menu item press Go back to previous choice...
  • Page 43: System History

    Section 4 – Operation 4.6.4 System History System history displays any events that are stored in the history buffer. ­ 2=System History System events are any events related 3 System Info ¯ to the receiver operation such as line Event Number 4 Set Time &...
  • Page 44: System Restart

    MX8000-3EX Installation and Operation Guide Set Time and Date 1. Press the Menu button. 2. Press the 4 button. 3. Set the Hour (1 to 12). Time: 12:00AM 7. Set the Day. Time: 12:00AM The field to be Date: 01/01/01 Date: 01/01/01 The field to be changed flashes.
  • Page 45: Printer Menu

    Section 4 – Operation ENTER 5. Press . Users with an operator profile are done at this point. MENU The display reads Do you wish to set to factory default settings? Note: This display will only appear if the logged on User has an Installer Profile (see section 4.4.1). 6.
  • Page 46: Figure 4-13: Print Report Menu Items

    MX8000-3EX Installation and Operation Guide Table 4–6: Printer Menu Choices (cont’d) Printer Menu Choice 1 Choice 2 Comments Date/Time Y or N Indicates that this item will print on a report. Format Type Y or N Indicates that this item will not print on a Ref Number Y or N report.
  • Page 47: Figure 4-15: System Configuration Print Items

    Section 4 – Operation ENTER 2. Press the button to view the main menu items. MENU 3. Press for the printer menu. (See Figure 4–12.) 4. Press for print report menu. (See Figure 4–13.) 5. Press to print the system history. 6.
  • Page 48: Table 4-7: Event Format Choices And Meaning

    MX8000-3EX Installation and Operation Guide How to Print Line Card Statistics Follow these steps to print line card statistics: 1. Log on to the receiver (see Section 4.4.4 for log on procedure). ENTER 2. Press the button to view the main menu items. MENU 3.
  • Page 49: Configure Printer

    Section 4 – Operation EXAMPLE OF THE EVENT PRINTOUT For this example example, a yes answer was entered in the event format options for Date/Time, Format Type, Reference Number, Call Separator, and Device Number. Example of Print in Normal Mode 05/25/2004 02:53:37PM Device #: 1-34 Format #: 50 Reference #: 62 Account #: 1000...
  • Page 50: Program Menu

    MX8000-3EX Installation and Operation Guide 9. Enter the desired time (from 01-99 seconds). ENTER 10. Press MENU 11. Press to exit menu. 4.6.9 Program Menu If program is selected from the main menu the system will enter into “Program Mode”. (See Section 1=General Options 2 Line Device Menu 4.5 for information on modes of operation.) In...
  • Page 51: Figure 4-19: Message Queue Level

    Section 4 – Operation 4.6.10.2 Message Que Message Que gives a visual indication of how ­ full the message queue is. It does this with 2=Message Que 3 Event Log both a percentage indication and a bar graph ¯ 4 Format-Raw Hex (made of *’s).
  • Page 52: Figure 4-23: Line Statistics Display

    MX8000-3EX Installation and Operation Guide 4.6.10.6 LC (Line Card) Statistics LC (Line) statistics allows you to view the call statistics of a specific Line in comparison to the total number of calls