HP ElitePad 1000 G2 User Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Tablet
  5. ElitePad 1000 G2
  6. User manual

HP ElitePad 1000 G2 User Manual

Rugged
Hide thumbs Also See for ElitePad 1000 G2:
Table of Contents

Quick Links

See also: Maintenance and Service Manual, User Manual
HP ElitePad 1000 G2 Rugged Tablet
User Guide
Table of Contents
loading

Related Manuals for HP ElitePad 1000 G2

Summary of Contents for HP ElitePad 1000 G2

  • Page 1 HP ElitePad 1000 G2 Rugged Tablet User Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Protecting your WLAN ..................... 13 Connecting to a WLAN ..................... 14 Using Bluetooth wireless devices ..................... 14 Using HP Mobile Broadband (select models only) ....................15 4 Navigating using touch gestures ........................16 Using touch screen gestures ..........................16 One-finger slide ..........................16 Tapping ..............................
  • Page 4 2-finger pinch zoom .......................... 18 2-finger click ............................. 18 Rotating (select models only) ......................19 Edge swipes ............................19 Right-edge swipe ......................19 Left-edge swipe ......................20 Top-edge swipe ......................20 Using the on-screen keyboard ..........................21 5 Detailed functions ............................22 Audio ..................................
  • Page 5 Setting passwords in Computer Setup ..................... 41 Using antivirus software ............................. 41 Using firewall software ............................41 Installing critical security updates ........................42 Using HP Client Security ............................42 9 Maintenance ............................... 43 IP-65 rating ................................43 Cleaning your tablet ............................43 Cleaning procedures .........................
  • Page 6 Using Windows Refresh or Windows Reset ..................48 11 Computer Setup and HP PC Hardware Diagnostics (UEFI) ................49 Using Computer Setup ............................49 Starting Computer Setup ........................49 Navigating and selecting in Computer Setup ................... 49 Restoring factory settings in Computer Setup ................. 49 Updating the BIOS ..........................

  • Page 7: Welcome

    Welcome After you set up and register the tablet, it is important to take the following steps: ● Connect to the Internet—Set up your wireless network so that you can connect to the Internet. For more information, see Connecting to a network on page ●...

  • Page 8: Finding Information

    *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your tablet and/ or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/...
  • Page 9 When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For worldwide support, go to http://h20565.www2.hp.com/ portal/site/hpsc.

  • Page 10: Getting To Know Your Tablet

    Getting to know your tablet The following sections provide an overview of the HP ElitePad 1000 G2 Rugged Tablet capabilities. ● Front ● Back (closed) ● Back (open) ● ● Bottom ● Labels ● Changing your tablet's settings ● Finding your hardware and software information...
  • Page 11 To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides, tap the HP Support Assistant app on the Start screen, tap My computer, and then tap User guides.

  • Page 12: Back (Closed)

    Records video and captures photographs. Some models allow you to videoconference and chat online using streaming video. For information on using the webcam, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

  • Page 13: Back (Open)

    Description USB 3.0 port Supports a USB user authentication device that can be used while the I/O door is closed. HP does not recommend using a wireless transceiver or a USB device that prevents the I/O door from closing. For details about different types of USB ports, see...

  • Page 14: Top

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio- in (microphone).

  • Page 15: Bottom

    Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms with Windows 8 or Windows 8.x preinstalled do not have the physical label. Instead a Digital Product Key is electronically installed.

  • Page 16: Changing Your Tablet's Settings

    ● Regulatory label(s)—Provide(s) regulatory information about the tablet. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. ● Laser label(s) (select models only)—Provide information about using the bar-code scanner laser properly.

  • Page 17: Adjusting Your Tablet's Screen Brightness

    Update the operating system and other software installed on the tablet as soon as the tablet is connected to the Internet. Access the updates on the HP website at http://www.hp.com. Finding your hardware and software information...

  • Page 18: Connecting To A Network

    10 meters (approximately 33 feet) of each other. For more information about wireless technology, see the information and website links provided in HP Support Assistant. To access HP Support Assistant, on the Start screen, tap the HP Support Assistant app. Using the wireless controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

  • Page 19: Using An Internet Service Provider

    To use the WLAN device in your tablet, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Using an Internet service provider When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).

  • Page 20: Connecting To A Wlan

    Use wireless encryption. Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, access HP Support Assistant. To access HP Support Assistant, on the Start screen, tap the HP Support Assistant app.

  • Page 21: Using Hp Mobile Broadband (Select Models Only)

    Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your tablet to use WWANs to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a cellular phone network operator.

  • Page 22: Navigating Using Touch Gestures

    Navigating using touch gestures Your tablet allows navigation using touch gestures on the touch screen. Using touch screen gestures You can control items on the touch screen directly with your fingers. One-finger slide The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it for other interactions, too, such as moving an object.

  • Page 23: Tapping

    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. NOTE: Press and hold your finger on an object to open a help screen that provides information about the object.

  • Page 24: 2-Finger Pinch Zoom

    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the screen and then moving your fingers apart. ● Zoom out by placing two fingers apart on the screen and then moving your fingers together. 2-finger click 2-finger click allows you to make menu selections for an object on the screen.

  • Page 25: Rotating (Select Models Only)

    Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock.

  • Page 26: Left-Edge Swipe

    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge to switch between apps. Without lifting your finger, swipe back toward the left edge to display all open apps. Top-edge swipe The top-edge swipe displays app command options that allow you to customize apps.

  • Page 27: Using The On-Screen Keyboard

    Using the on-screen keyboard You may want to enter data into a data field. This may be required when you set up a wireless network configuration or a weather reporting location, or when you access user accounts on Internet sites. The tablet has an on-screen keyboard that is displayed when you need to enter such information into data fields.

  • Page 28: Detailed Functions

    To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: Volume can also be controlled through the operating system and some programs.

  • Page 29: Connecting Headphones And Microphones

    To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app.

  • Page 30: Video

    For details about using the webcam, see the webcam software Help. Video Your HP tablet is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your tablet without needing to connect to a network.

  • Page 31: Hdmi

    HDMI The HDMI port connects the tablet to an optional video or audio device, such as a high-definition display, or to any compatible digital or audio component. NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable (purchased separately).

  • Page 32: Bar-Code Scanner (Select Models Only)

    From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices. On the Playback tab, select Speakers. Click Set Default, and then select OK. Bar-code scanner (select models only) To use the bar-code scanner: Open a bar-code reading utility (sold separately) that you have installed on the tablet.

  • Page 33: Configuring The Bar-Code Scanner Volume

    Scan the following QR code. Exit programming mode by scanning the following QR code. The bar-code scanner inserts a carriage return after each scanned bar code until you either repeat the previous procedure or restore the default settings (see Restoring default settings on page 28).

  • Page 34: Restoring Default Settings

    ● To set the volume to medium: ● To set the volume to high: ● To turn the volume off: Exit programming mode by scanning the following QR code. Restoring default settings To restore the bar-code scanner to its original settings: Open programming mode by scanning the following QR code.
  • Page 35 Exit programming mode by scanning the following QR code. Bar-code scanner (select models only)

  • Page 36: Near Field Communications (Nfc)

    Near Field Communications (NFC) You can touch an NFC-compatible device to the center front NFC area on the tablet to wirelessly connect and communicate with the tablet and transfer data back and forth. NFC can also be used for security purposes. Front on page 4 to locate the NFC tapping area.

  • Page 37: Power Management

    Power management NOTE: Your tablet has a power button. Shutting down the tablet CAUTION: Unsaved information is lost when the tablet shuts down. The shutdown command closes all open programs, including the operating system, and then turns off the tablet. Shut down the tablet when the tablet will be unused and disconnected from external power for an extended period Although you can turn off the tablet with the power button, the recommended procedure is to use the...

  • Page 38: Using The Power Meter And Power Settings

    To monitor the status of your batteries, or if the batteries are no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, tap the HP Support Assistant app on the Start screen, and then tap Battery and performance. If Battery Check indicates that your battery(ies) should be replaced, contact support.

  • Page 39: Finding Additional Battery Information

    NOTE: The tablet must be connected to external power for Battery Check to work properly. To access battery information, tap the HP Support Assistant app on the Start screen, and then tap Battery and performance. Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.

  • Page 40: Identifying Low Battery Levels

    WARNING! To reduce potential safety issues, use only the AC adapter provided with the tablet, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. NOTE: For information on connecting to AC power, see the Setup Instructions poster provided in the tablet box.
  • Page 41 ● When charging a battery ● When installing or modifying system software ● When running Disk Defragmenter ● When performing a backup or recovery When you connect the tablet to external AC power, the following events occur: ● The battery begins to charge. ●...

  • Page 42: External Cards And Devices

    A PIN is needed to gain access to the contents of the microchip. For more information about smart card security features, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

  • Page 43: Removing A Usb Device

    After opening the I/O door at the bottom of the tablet, connect the USB cable for the device to the USB ▲ port. NOTE: The following illustration might look slightly different than your tablet. You will hear a sound when the device has been detected. NOTE: The first time you connect a USB device, a message in the notification area lets you know that the device is recognized by the tablet.

  • Page 44: Using Optional External Devices

    USB port on the tablet. NOTE: HP external USB optical drives should be connected only to powered USB ports; therefore, HP does not recommend connecting HP external USB optical drives to the tablet.

  • Page 45: Installing An Optional Security Cable

    Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the tablet from being mishandled or stolen. NOTE: The security cable slot on your tablet might look slightly different from the illustration in this section.

  • Page 46: Security

    ● Use HP Password Manager to store all of your user names and passwords for all of your websites and applications. You can securely read them in the future if they cannot be remembered.

  • Page 47: Setting Passwords In Windows

    User password* Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password, access HP Support Assistant. To access HP Support Assistant, on the Start screen, tap the HP Support Assistant app.

  • Page 48: Installing Critical Security Updates

    Using HP Client Security HP Client Security software is preinstalled on your tablet. This software can be accessed through the HP Client Security tile on the Start screen; the icon on the Windows desktop in the notification area, at the far right of the taskbar;...

  • Page 49: Maintenance

    Cleaning your tablet Your tablet is treated with Sureshield, an antimicrobial agent which helps protect the tablet. The hand strap, quick release pins, camera lens, camera flash cover, bar-code scanner cover, screws, screen, and HP logo are not treated with Sureshield.

  • Page 50: Cleaning Procedures

    When cleaning the tablet, use a circular motion to aid in removing dirt and debris. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update notifications when they become available.
  • Page 51 SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If updates are found, they are downloaded and applied automatically. SoftPaq Download Manager is available on the HP website. To use SoftPaq Download Manager to download SoftPaqs, you must first download and install the program.

  • Page 52: 10 Backup And Recovery

    For detailed instructions on various backup and restore options, perform a search for these topics in Windows Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your tablet.

  • Page 53: Using F11 Recovery Tools

    If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition: Swipe from the right edge of the touch screen, tap Search, and then tap the search box. Type pc, and then tap This PC.

  • Page 54: Using Windows Refresh Or Windows Reset

    To power on the tablet, press the Power button and Volume down button simultaneously. The Startup menu is displayed. Tap F9 Boot Options. Select the external flash drive as the boot device. Restart the tablet. Using Windows Refresh or Windows Reset When your tablet is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.

  • Page 55: Computer Setup And Hp Pc Hardware Diagnostics (Uefi)

    11 Computer Setup and HP PC Hardware Diagnostics (UEFI) Using Computer Setup Computer Setup, or F10 BIOS Setup (Basic Input/Output System), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer).

  • Page 56: Updating The Bios

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 57: Downloading A Bios Update

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine if the tablet hardware is functioning properly. The tool runs outside of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components.
  • Page 58 Select the type of diagnostic test that you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press anywhere on the screen. Chapter 11 Computer Setup and HP PC Hardware Diagnostics (UEFI)

  • Page 59: 12 Support

    12 Support Contacting support If the information provided in this user guide or HP Support Assistant does not address your questions, you can contact support. For worldwide support, go to http://h20565.www2.hp.com/portal/site/hpsc. Here you can: ● Chat online with an HP technician.

  • Page 60: 13 Specifications

    100–240 V, 50–60 Hz. Although the tablet can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this tablet.

  • Page 61: Appendix A Traveling With The Tablet

    Traveling with the tablet For best results, follow these traveling and shipping tips: ● Prepare the tablet for traveling or shipping: ◦ Back up your information. ◦ Remove all external media cards, such as memory cards. CAUTION: To reduce the risk of damage to the tablet, damage to a drive, or loss of information, remove the media from a drive before shipping, storing, or traveling with a drive.

  • Page 62: Appendix B Electrostatic Discharge

    Before handling components, discharge static electricity by touching an unpainted metal surface of the component. ● If you remove a component, place it in an electrostatic-safe container. If you need more information about static electricity or assistance with component removal or installation, contact HP support. Appendix B Electrostatic discharge...

  • Page 63: Appendix C Troubleshooting

    NOTE: Use only the AC adapter provided with the tablet or one approved by HP for this tablet. ● If the tablet is plugged into an external power source other than an AC outlet, plug the tablet into an AC outlet using the AC adapter.

  • Page 64: A Video Is Not Visible On An External Display

    A video is not visible on an external display Be sure that both the tablet and an external display device are on. Then, on the on-screen keyboard, press fn+f4 one or more times to switch between the tablet screen and the external display. Configure the monitor settings to make the external display primary: From the Windows desktop, right-click on a blank area of the tablet desktop, and select Screen resolution.

  • Page 65: Index

    Index rear 6, 7 HP Client Security 42 administrator password 41 top 8 HP PC Hardware Diagnostics (UEFI) ambient light sensor, identifying 4 configuring antivirus software 41 audio for HDMI 25 hubs 36 audio functions, checking 23 connecting to a WLAN 14...
  • Page 66 serial number 9 description 36 microphone (audio-in) jack, serial number, tablet 9 removing 37 identifying 8 serial port, identifying 9 USB hubs 36 service labels, locating 9 USB ports, identifying 7, 9 setting user password 41 Near Field Communications 30 password protection on using network jack, identifying 9...

Table of Contents