Dell PowerVault RD1000 User Manual
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Dell PowerVault RD1000 User Manual

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Dell™ PowerVault™ RD1000
User's Guide
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Summary of Contents for Dell PowerVault RD1000

  • Page 1 Dell™ PowerVault™ RD1000 User's Guide...
  • Page 2 Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3 Index Introduction Quick Start Installation Using the Drive Using the Removable Disk Utility Troubleshooting Specifications Regulatory Appendix: Using the Linux Operating System Information in this document is subject to change without notice. Export Regulations Customer acknowledges that these Products, which may include technology and software, are subject to the customs and export control laws and regulations of the United States (U.S.) and may also be subject to the customs and export laws and regulations of the country in which the Products are manufactured and/or received.
  • Page 4 Introduction Overview The Dell PowerVault RD1000 is a removable, robust, hard disk drive system. It features backup application compatibility, high speed transfer rate for fast backups, portable cartridges and high level of data reliability. The RD1000 is available as an internal SATA device (see...

  • Page 5: Capacity And Transfer Rates

    Linux based operating system (see section "RD1000 Cartridge File System Considerations" in the appendix). Supported Media The RD1000 hard drive system supports any Dell RD1000 cartridge. RD1000 cartridges are available in different capacity configurations depending on your storage requirements.

  • Page 6: Operating System Requirements

    ® The RD1000 Utility provides essential Windows software for use with the RD1000 unit. The RD1000 Utility Software can be downloaded at www.Dell.com/support. The RD1000 Utility software for Windows installs:  A removable disk utility that provides basic diagnostic tests capabilities ...

  • Page 7: Front Panel Features

    Front Panel Features The front of the RD1000 unit has the following features and indicators: Cartridge Indicator (located on cartridge) Emergency Eject Hole Eject Button/Power Indicator Figure 3. Front Panel Features Table 2. Power Indicator The eject button is illuminated by a power indicator. Table 2 describes the operation of this indicator: Indicator Status Meaning Description Power / Unit is in Low Power Mode (see below), or unit does not have power...
  • Page 8 Blinking GREEN Ejecting Unit is ejecting the cartridge RD1000 unit has detected a fault condition. For more information, run a Steady AMBER Fault diagnostic application (see section "Using the Removable Disk Utility"). Host computer is accessing the media, and the user has pressed the eject Blinking AMBER Prevent button.

  • Page 9: Quick Start Installation

    CAUTION: Before performing any of the procedures in this section, read and follow the safety instruction in your Product Information Guide. Dell-Installed PowerVault RD1000 Internal Drive Dell performs the installation of a RD1000 Internal drive that is shipped as part of a system. If you are ® running Windows you will need to install the software included on the RD1000 User's Guide and Utilities DVD, which includes essential Windows software for use with the RD1000 unit.

  • Page 10: Installation Instructions

    Installation Instructions 1. Carefully unpack the unit and accessories. 2. Turn off the computer. 3. Open the computer cover, using a screwdriver if necessary. 4. Mount the unit. Slide the RD1000 unit into an unused drive bay until the bezel is flush with the front of the computer.

  • Page 11: Usb Cables

    Figure 2 below) and plug it into an outlet. 4. Select a convenient location for the PowerVault RD1000 External drive that is flat, sturdy, level and close to the host server. The drive can be oriented horizontally or vertically. 5. If running Windows install the RD1000 software (see "Installing Unit Software for...

  • Page 12: Installing Unit Software For Windows

    1. Go to www.Dell.com/support to download the RD1000 Utility. 2. Click on the executable setup file to install and follow the instructions. 3. Re-start the computer. Your new Dell™ PowerVault™ RD1000 is ready for use. See your backup software manual for instructions on backing up data.

  • Page 13: Using The Drive

    Using the Drive Operating the RD1000 Unit This section describes typical activities involved in operating and maintaining the RD1000 unit. For instructions on using your backup software, see the manual that came with your software. Handling the RD1000 Cartridges Although RD1000 cartridges are robust, the best practice is to handle them with extra care. This will ensure data integrity and long life.

  • Page 14: To Unload A Cartridge

    Figure 1. Loading the Cartridge Keyed Corner Write Protect Tab To Unload a Cartridge To unload a cartridge using the mouse right-click method (Windows only): ® 1. While running Windows Explorer locate the drive letter for the device. 2. Right-click on the device and select Eject. 3.
  • Page 15 2. The cartridge will eject, and the dock will return to Low Power Mode. NOTE: If the RD1000 software is not installed the eject button and right-click eject method may not work properly (see section "Installing Unit Software for Windows"). NOTE: Under proper operation, the drive bay will make an audible noise during the ejection process.

  • Page 16: Copying Files

    2. Insert a large straightened paper clip (or similar object) into the Emergency Eject Hole (see Figure 2). Do not insert the object in the hole at an angle. Keep the object straight and apply some force to eject the cartridge. 3.

  • Page 17: Using The Removable Disk Utility

    Using the Removable Disk Utility Overview ® The RD1000 Utility is a Windows application that allows you to diagnose problems with your RD1000 device. With the utility, you can:  Identify RD1000 devices attached to your computer.  Retrieve device and cartridge status information. ...

  • Page 18: Troubleshooting

    Troubleshooting The Power Indicator is OFF RD1000 Internal Drive If the power indicator is off, the RD1000 Internal unit does not have power. Follow these steps to verify the cable connections in the rear of the unit: 1. Turn off the computer. 2.

  • Page 19: The Power Indicator Is Blinking Amber, And The Cartridge Does Not Eject

    The Power Indicator is Blinking AMBER, and the Cartridge Does Not Eject If the power indicator is blinking amber after you press the eject button, the Host computer is accessing the media. The RD1000 unit will eject the cartridge after the Host access completes. If the cartridge does not eject after the Host computer access completes, you may not be running the correct unit software.

  • Page 20: The Unit Does Not Appear In The Device Manager (Windows)

    4. Re-start your computer to reset the RD1000 unit. If using the RD1000 External device, re-plug in the power cable for the unit and then re-start your computer. NOTE: When the emergency eject is used the computer's operating system will lose recognition of the RD1000 media.

  • Page 21: Linux Users

    b) Make sure your unit is connected to a USB 2.0 port instead of a USB 1.1 port. For best performance, connect directly to a USB 2.0 root hub on the PC and not an external hub. AC Power Adapter USB 2.0 Connector (black) USB 3.0 Connector (blue) The USB bus shares bandwidth between all USB devices connected to the systems, including the...

  • Page 22: Firmware Download Fails With Windows Server 2003

    Some versions of BIOS do not handle large USB removable media correctly. If your system will not complete the boot process with the RD1000 External device attached, follow the steps below: 1. Make sure you are using the latest BIOS for your system by checking www.support.dell.com. 2. Disable USB boot in the BIOS and retry.

  • Page 23: Specifications

    Specifications General Manufacturer Dell Inc. Model Names PowerVault RD1000 Internal SATA, Internal USB (USB 2.0 or USB 3.0), or External USB (USB Interface Type 2.0 or USB 3.0) Performance Characteristic Storage capacity varies by individual cartridge capacity Transfer Rate Dependent on system configuration (see below)
  • Page 24 Reliability Unrecoverable error rate 1 error per 10 bits read MTBF 550,000 hours Physical RD1000 External RD1000 Internal Devices RD1000 Media Device Form 5.25 inch half-height Removable 3.5 inch internal External Factor internal Cartridge 23.68 mm (0.93 Height 41.4 mm (1.63 inch) 41.4 mm (1.63 inch) 51.8 mm (2.04 inch) inch)
  • Page 25 Regulatory For additional regulatory information, please see the product user documentation which accompanied your product and refer to the link below. http://www.dell.com/content/topics/global.aspx/about_dell/values/regulatory_compliance/emc_reg_n otice?~ck=ln&c=us&l=en&lnki=0&s=corp Internal Drive Model Number: RDX-Internal-A External Drive Model Number: RDx-External-A...

  • Page 26: Linux Compatibility

    SATA and USB models support Linux. Linux Compatibility There are a large number of possible Linux distributions which will support the Dell PowerVault RD1000 devices natively. The Linux distributions listed in the table below have been tested and found compliant (see Table 1). Check www.support.dell.com...
  • Page 27 by Linux, such as FAT32, ext2, and ext3, etc. Refer to the man pages for fdisk and mkfs for detailed instructions on how to manipulate partition table and create file systems on Linux. If creating multiple partitions on a cartridge, see topic "Eject" below. ...
  • Page 28 This will print out a list of all the SCSI devices in the system. The list should include any RD1000 drives recognized by the system. If the RD1000 drive is not listed, check cable connections and power supplies (and BIOS settings for the SATA product.) e2fsck File System Check Fails If the e2fsck program is unable to successfully complete the file check of an ext2/ext3 cartridge, check to make sure you have the latest version of e2fsprogs installed.

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