Dell PowerVault NX200 Troubleshooting Manual
Dell PowerVault NX200 Troubleshooting Manual

Dell PowerVault NX200 Troubleshooting Manual

Network attached storage (nas) systems
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Dell PowerVault
Network Attached Storage
(NAS) Systems

Troubleshooting Guide

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Summary of Contents for Dell PowerVault NX200

  • Page 1: Troubleshooting Guide

    Dell PowerVault Network Attached Storage (NAS) Systems Troubleshooting Guide...
  • Page 2 Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 3 Contents Installation Issues ..... Deployment Issues ....Management Issues .
  • Page 4 Contents...
  • Page 5: Installation Issues

    Virtual Disk 0, NX3000, and NX3100) or RAID 5 original factory it defaults to the RAID 5 (PowerVault NX200), create a virtual configuration. configuration. disk with LUN ID 0 before reinstalling the operating system. To workaround this issue, perform...
  • Page 6: Installation Issues

    For more information about connecting the card, see the Hardware Owner’s Manual at support.dell.com/manuals. • Ensure that your system supports an internal drive controller. For information about the internal drive controllers supported on your system, see the system hardware documentation at support.dell.com/manuals.
  • Page 7 For more information, see the PERC documentation at support.dell.com/manuals. Troubleshooting Guide...
  • Page 8 For more information, see the PERC documentation at support.dell.com/manuals. Drives in expected To workaround this issue, enter the Error: -5005. operating system slots...
  • Page 9 For information about troubleshooting the drive, see the Hardware Owner’s Manual at support.dell.com/manuals. • Ensure that the drive is still functional. Reboot the PowerVault NAS using the operating system reinstallation media to restart the process.
  • Page 10: Initial Configuration

    Errors due to To workaround this issue, follow third-party tools the instructions in the error and utilities. message. If the error cannot be resolved, contact Dell. For more information, see "Getting Help" in the Hardware Owner’s Manual at support.dell.com/manuals. The package provided...
  • Page 11: Deployment Issues

    Table 1. Installation Issues Issue Description Workaround / Solution The PowerVault NAS The wrong NAS software Go to support.dell.com and appliance software appliance has been download the appropriate NAS provided cannot be provided for the system. appliance software for the system.
  • Page 12 Issue Description Workaround / Solution Firewall exceptions on The following ports are open by This feature is working as Dell PowerVault default: designed. NX200 systems. • UDP port = 80: http • UDP port = 111: Portmap UDP • UDP port = 162: SNMP •...
  • Page 13 Language Options Initial window appears. Configuration Wizard is launched From the Keyboards and continously. Languages tab, select Install/Uninstall Languages to install the required language. Select Install Language and browse to C:\dell\mui\ where the MUI files are located. Troubleshooting Guide...
  • Page 14: Management Issues

    To workaround the issue, perform one of the following steps: • Log off and log on. • Run the Dell Desktop System Information Utility. • Reboot the system. Turning off the firewall. To turn off the system...
  • Page 15: Update Issues

    Wizard is not a recognized compatible with NAS appliance software your system. package. The PowerVault NAS The wrong NAS software Go to support.dell.com update package provided appliance has been and download the cannot be installed on the provided for the system. appropriate NAS appliance NAS system.
  • Page 16 Troubleshooting Guide...

Table of Contents