Summary of Contents for Electrolux IQ-Touch Wave-Touch EIFLW55H
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Technical Service Manual Wave-Touch™ and IQ-Touch™ Front-Load Washer Models EIFLW55H & EWFLW65H WASHER SERVICE MANUAL #5995523536 2008 ALL RIGHTS RESERVED...
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B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n S S e e c c t t i i o o n n 1 1 B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n...
B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n S S e e c c t t i i o o n n 1 1 - - B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n ........ 1 1 - - 1 1 Accessories ............
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B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n S S e e c c t t i i o o n n 5 5 - - T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g ............... . 5 5 - - 1 1 Contrast ............
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B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n The service technician should be aware of the safety instructions below to make sure the customer is operating the washer in accordance to the Use and Care Manual.
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B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n P P R R E E V V E E N N T T I I N N J J U U R R Y Y A A N N D D D D A A M M A A G G E E T T O O T T H H E E S S a a f f e e S S e e r r v v i i c c i i n n g g P P r r a a c c t t i i c c e e s s W W A A S S H H E E R R A A v v o o i i d d p p e e r r s s o o n n a a l l i i n n j j u u r r y y a a n n d d / / o o r r p p r r o o p p e e r r t t y y d d a a m m a a g g e e b b y y...
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Push2Open: Door, Dispenser, Pedestal 1350 RPM Inclined Axis with 1200 RPM Quiet (52-72 dBA) Electrolux Blue LEDs Multiple User Mode – 3 User Modes with Favorite Custom Cycles Including My Favorite and Custom Cycles Intelligent and Adaptive LCD Controls...
M M o o d d e e l l N N u u m m b b e e r r B B r r e e a a k k d d o o w w n n Serial Number Breakdown Each model follows the following nomenclature: 4 C 8 2 8 1 2 3 4 5 E ....for Electrolux ....for IQ Touch Incremented unit number W ....for Wave Touch Production Week FLW ....for Front Load Washer...
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B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n A A u u t t o o m m a a t t i i c c T T e e m m p p e e r r a a t t u u r r e e C C o o n n t t r r o o l l ( ( A A T T C C ) ) S S y y s s t t e e m m This method of temperature control uses a thermistor input from the drum water Negative Temperature Coefficient Thermistor to sense the water temperature in the drum.
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B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n C C o o m m p p o o n n e e n n t t D D e e s s c c r r i i p p t t i i o o n n D D o o o o r r L L o o c c k k A A s s s s e e m m b b l l y y O O p p e e r r a a t t i i o o n n The door lock has a push push mechanism that is either in the latched position, where the strike is in...
B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n M M a a s s s s D D a a m m p p e e r r O O p p e e r r a a t t i i o o n n The mass damper is a simple assembly consisting of a heavy mass supported by gel.
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B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n A A u u t t o o m m a a t t i i c c D D i i s s p p e e n n s s e e r r O O p p e e r r a a t t i i o o n n The automatic dispenser for the detergent, liquid bleach and fabric softener system is made up of the dispenser cavity, and a removable drawer with...
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B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n To allow the cavities to empty, the cover of the detergent drawer cover has tubes molded into it that fit over the tubes in the cavities.
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B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n O O v v e e r r s s u u d d s s i i n n g g D D e e t t e e c c t t i i o o n n Oversudsing is detected after the wash cycle by two methods.
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B B a a s s i i c c I I n n f f o o r r m m a a t t i i o o n n Notes 1-14...
Caution indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. ELECTROLUX CANNOT BE HELD RESPONSIBLE FOR DAMAGE TO PROPERTY OR INJURY TO PERSONS CAUSED BY FAILURE TO COMPLY WITH THE INSTALLATION, MAINTENANCE AND SAFETY INSTRUCTIONS CONTAINED IN THIS SERVICE MANUAL.
Installation Information DESTROY CARTON, PLASTIC BAGS, AND ANY EXTERIOR WRAPPING MATERIAL IMMEDIATELY AFTER THE WASHER IS UNPACKED. CHILDREN SHOULD NEVER USE THESE ITEMS FOR PLAY. CARTONS COVERED WITH RUGS, BEDSPREADS, PLASTIC SHEETS OR STRETCH WRAP MAY BECOME AIR TIGHT CHAMBERS AND CAN QUICKLY CAUSE SUFFOCATION. KEEP LAUNDRY PRODUCTS OUT OF CHILDREN’S REACH.
Installation Information Electrical System Requirements Grounding Type Wall Receptacle Circuit - Individual, properly polarized and ground- DO NOT, under any ed 15 amp. branch circuit fused with 15 amp. time circumstances, cut, remove, or bypass the delay fuse or circuit breaker. grounding plug.
Installation Information Water Supply Requirements Hot and cold water faucets MUST be installed with- in 42 inches (107 cm) of the washer’s water inlet. The faucets MUST be 3/4 inch (1.9 cm) with threading for laundry hose connection. Water pres- sure MUST be between 30 and 120 psi.
Installation Information Clearance Requirements IMPORTANT DO NOT INSTALL THE WASHER: 1. In an area exposed to dripping water or outside weather conditions. The ambient temperature should never be below 60° F (15.6° C) to maximize detergent effectiveness. 2. In an area (garage or garage-type build ing) where gasoline or other flammables (including automobiles) are kept or stored.
Installation Information Removing Shipping Hardware NOTE Rubber expansion material on spacers may need time to relax before they can be easily pulled through shipping hole. IMPORTANT Save all shipping bolts and spacers for future use. If the washer is to be transported at a later date, the shipping hardware must be reinstalled to help prevent shipping damage.
Installation Information Leveling Washer Excessive noise and vibration can be prevented by properly leveling the washer. 1. For free standing installation and with the washer within 4 feet (1 m) of its final location, place a level on top of the washer. 2.
Installation Information Connecting Drain and Electrical 1. Snap one end of the drain hose hanger (shipped in washer drum) onto the drain hose. Continue wrapping it around the hanger and snap it in place. 2. Place the hook end of the drain hose in the drain opening.
Installation Information Wave-Touch™ Installation Cycle IQ -Touch™ Installation Cycle 1. After plugging in the washer the first time: 1. Empty washer’s drum and close door. wake up the washer by pressing any button 2. After you plug in the washer the first time: and then follow the prompts on the LCD User wake up the washer by pressing any button, Interface, including language selection.
Installation Information Reversing Door Preparing to Reverse Door Swing 1. Be sure you have adequate swing area before reversing door. 2. You will need a screw driver with a #2 square bit. 3. Protect flat work surface, such as top of washer or floor near washer, with a soft cloth or towel.
Installation Information Removing Hinge from Front Panel Removing Door Lock from Front Panel 1. Remove 2 short, course-thread, panhead 1. With the hinge in open position, remove 2 short, course-thread, panhead screws on screws from the door lock. (See Figure 2-15) hinge plate.
Installation Information Reattaching Door Lock to Front Panel Reattaching Hinge to Front Panel 1. Rotate the hinge and move it to the opposite 1. Rotate the door lock and move it to the opposite opening. opening. 2. Connect the harness to the hinge retainer 2.
Installation Information Removing Striker Plate Removing Latch Indicator 1. Grasp the indicator on the latch side 1. Remove 2 long, course-thread, counter-sunk screws and striker plate. (See Figure 2-24) between finger and thumb and rock it upward, pivoting away from the center of the 2.
Installation Information Removing Hole Plug Reinserting Latch Indicator 1. Grasp the hole plug between finger and 1. Rotate the latch indicator and move it to the thumb and rock it upward, pivoting it away opposite hole in the door. from the center of the glass, releasing the 2.
Installation Information Reattaching Striker Plate Reattaching Door Assembly 1. Rotate the striker plate and move it to the 1. Open the hinge to a 90 degree angle. opposite side of door above the indicator. 2. Install the door onto the hinge locating pins. 2.
Installation Information Reversing Trim Ring Reinstalling Trim Plug 1. Trim ring orientation is marked on the back. 1. Open the door to a 90 degree angle. 2. Remove the trim ring cover plate. To remove 2. Install the trim plug with 1 long, course thread, the cover plate from the right, pivot point is panhead screw.
Installation Information Accessories Matching Storage Pedestal Island White Pedestal - P/N EPWD15IW Mediterranean Blue - P/N EPWD15MB Silver Sands Pedestal - P/N EPWD15SS Turquoise Sky Pedestal - P/N EPWD15TS A storage pedestal accessory, specifically designed for this washer may be used to elevate the dryer for ease of use.
Installation Information Dryer Stacking Instructions Kit Components: (See Figure 2-40) 1 Dryer Stacking Instructions. B. 1 Front bracket with adhesive strip. IMPORTANT - DO NOT remove RED backing from adhesive strip until instructed to do so. C. 2 rear brackets. D.
Installation Information Preparing Washer for Stacking Stacking Dryer 1. Wipe front portion of top with isopropyl alcohol 1. When washer is within 4 feet of its final instal- and a clean cloth. (See Figure 2-43) lation site, electrical and water connections have been completed, and washer is level, 2.
Installation Information Removing Stacked Dryer 1. Disconnect dryer from electrical and gas connections and exhaust venting. On models with Steam Option, disconnect water supply to dryer. 2. Disconnect washer from electrical source. 3. With #2 square bit screwdriver, remove two front bracket screws and save for reinstallation.
Electronic Control Control Panel (User Interface Layout) Wave-Touch™ Cycle Selector User Interface Display Temperature Soil Level Options Scroll Spin Speed Figure 3-1. Wave-Touch™ Control Panel Selecting the Appropriate Cycle and Settings Overview Turn the cycle selector knob in either direction to select the cycle desired. The icon for that cycle will be illuminated and if the cycle description feature is turned on, the cycle and estimated cycle time are dis- played on the User Interface screen for 5 seconds.
Electronic Control Control Panel (User Interface Layout) IQ-Touch™ User Interface Display Cycle Selector Temperature Scroll Soil Level Scroll Spin Speed Scroll Figure 3-2. IQ-Touch™ Control Panel Selecting the Appropriate Cycle and Settings Overview Turn the cycle selector knob in either direction to select the cycle desired. The indicator for that cycle will be illuminated.
Electronic Control Cycle Selection NOTE The following cycle descriptions are for the Wave Touch™ and IQ Touch™ Washers. The IQ Touch™ models do not feature the Eco Hot and Eco Warm temperature settings, the active wear preset, and the Auto temp option.
Electronic Control Deep Clean Sanitize NOTE Use the deep clean sanitize cycle to clean and This cycle has been certified by NSF sanitize heavily soiled, colorfast fabrics including International, an independent third party test- towels, bedding, and children’s clothing. Very hot ing and certification organization dedicated water, all spin speeds, all soil levels except light soil to public health, safety and environmental...
Electronic Control Delicate The delicate cycle provides 6-12 minutes of gentle reversing tumble action for knits and delicates. All water temperatures except eco hot temp, hot temp and sanitize temp, all spin speeds, all soil levels except heavy soil, extra heavy soil and heaviest soil, and all options except prewash and extra spin are available with this cycle.
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Electronic Control My Favorites (Wave Touch) If more than one user has been entered in CUSTOM MODE: 1. The current user’s name will be displayed when the washer is turned on if CUSTOM MODE is on. 2. Press the button under OK to continue using that user’s favorite cycles.
Electronic Control Wave Touch™ Washing/Rinsing Temperature The appropriate washing temperature will automatically be indicated for the cycle selected. To change the temperature, press the temperature button to scroll to the desired setting. To protect fabrics, not all temperatures are available with every cycle.
Electronic Control Spin Speed Maximum spin, high spin, medium spin, minimum spin, and low spin speeds are available for each cycle. The spin speed and/or duration of final spin vary from cycle to cycle. Increasing the spin speed will extract more water, decrease drying time and conserve energy.
Electronic Control Options Suitable options will automatically be indicated when the cycle is selected. To select or clear the eco friendly, stain clean, extra rinse, auto temp, extra spin, prewash, warm rinse and delay start options, press the scroll up or scroll down buttons until the desired option is displayed.
Electronic Control Extra Spin Use this option to add several minutes to the final spin at the selected speed. This will improve water extraction, decrease drying time and save energy. Extra spin is available with all cycles except fast wash, delicates, hand wash and spin only. Prewash Select this option to add a short wash period prior to the normal, colors, casual, active wear, whites,...
Electronic Control User Interface Features Save as Favorite The save as favorite feature allows personalization for up to 3 custom cycles for each custom user. Set Prefs The set prefs feature allows you to personalize cycles, hide cycle descriptions, select the language, volume, brightness and contrast of the display, reset settings, clean the washer, and run the installation cycle.
Electronic Control Save as Favorite The save as favorite feature allows personalization for up to 3 custom cycles for each custom user. 1. Select a cycle, washing temperature, spin speed, soil level and other options desired. 2. Use the scroll up or scroll down button until you reach save as favorite.
Electronic Control Setting Preferences Custom Mode CUSTOM MODE allows up to 3 household members to personalize up to 3 favorite cycles each. To enter custom users and personalize favorite cycles: 1. Use the scroll up or scroll down buttons until you reach set prefs.
Electronic Control System Clean To clean and freshen the washer, perform the SYSTEM CLEAN cycle. If you wish to begin the cycle, press select when prompted. The next screen will instruct you to remove all items from the wash drum, fill the bleach dispenser and press start.
Electronic Control Brightness Press the button beneath the plus (+) or minus (-) symbols to increase or decrease the brightness of the display. Press select to accept the change or press the button under EXIT to return to normal operation without any changes. Volume Press the button beneath the plus (+) or minus (-) symbols to increase or decrease the volume of the...
Electronic Control Install Cycle (WaveTouch™) NOTE 1. The machine will first wake up on setting up The INSTALL CYCLE is prompted automati- the unit to display language selection. Press cally only once when the washer is turned on NEXT to display the Install cycle. The Install the first time at the end of installation.
Electronic Control Diagnostics and Error Codes Acronyms: MB – Main Board (Board located inside machine on right side just behind control panel.) MC – Motor Control UI – User interface board (board located inside the front control panel) DL – Door Lock Reading Error Codes 1.
Electronic Control Diagnostic Test The diagnostic test is used to check individual component function only. To Start the Diagnostic Test 1. Press the “CANCEL” button to enter standby mode and enable diagnostic entry. 2. Within 10 seconds after pressing “CANCEL”, press any button to wake up the control. 3.
Electronic Control Error Code Chart Error Fault Condition Code Check Fill time too long. Refer to test (1). Water leak in tub or air leak in air bell. Refer to test (2). Water not pumping out fast enough. Refer to test (3). Electronic pressure switch failure.
Electronic Control Error Code Test Chart Test Check Correction Yes. Go to step (4). Test 1 1. Is the incoming water flow normal? No. Go to step (2) No. Turn water faucets on. 2. Are the incoming water faucets turned on? Yes.
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Electronic Control Error Code Test Chart Test Check Correction 1. Find out if unit was overloaded. If not, remove No. Replace the motor. Test 8: belt from the motor and spin the motor pulley. Yes. Go to step (2) Does the motor spin free? 2.
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Component Teardown COMPONENT TEARDOWN This section explains how to access and remove components from an Electrolux IQ-Touch™ and Wave- Touch™ Washer, and has been arranged in such a way as to simulate which components would need to be removed first in order to gain access to other components. When following a component removal procedure, it may be necessary to reference another component removal procedure listed earlier in this section.
Component Teardown This section will describe how to remove servicea- Trim Plug ble components from the washer. Unless stated, the procedure will be the same on all models. Unless stated, reverse the procedure to reinstall the component. Door Components Door Trim Ring Removal The door is secured to a hinge assembly mounted to the unit frame.
Component Teardown Striker Plate Removal The striker plate is secured with two long coarse thread screws to the inner face of the door assem- bly. The striker assembly is secured to the striker Striker Assy. plate with two shorter countersunk screws. The Screws striker assembly may be removed without removing the striker plate.
Component Teardown Outer Door Glass Removal The outer door glass is secured with retaining latches to the door assembly. To remove the outer door glass: 1. Remove door assembly from unit. 2. Remove the striker plate. 3. Remove retaining covers. 4.
Component Teardown Door Lock Assembly Removal The door lock assembly is secured with two screws to the front of the unit frame. The wire harness is attached to backside of the door lock assembly. To remove the door lock assembly: 1.
Component Teardown Reinstalling or Replacing the Bellows: Using liquid dishwasher soap to lubricate the groove on the bellows will make it easier to the slip the groove on the bellows onto the lip of the tub. 1. There is a tab and an arrow on the top of the Bellows tub lip, a slot in the groove and an arrow at the top of the bellows.
Component Teardown Interior Light Removal ART Hose The interior light is an LED assembly that presses into a hole in the top of the bellows. The wire harness connection is located near the controller assembly. Bellows To remove the LED assembly: 1.
Component Teardown Detergent Drawer Removal and Breakdown Release Tab To open, press the button on the front of the detergent drawer. Pull drawer open, then push down on the release tab and pull the drawer out of the unit. (See Figure 4-23) To breakdown the dispenser drawer: 1.
Component Teardown Control Assembly Removal and Breakdown Screws Screws NOTE: IQ-Touch™ and Wave-Touch™ Washer control assemblies have the same mounting configuration. The only differences are the button locations and the circuit board. The control assembly is secured with screws to the back of the console panel.
Component Teardown Front Panel Removal Screws The front panel is secured to the unit frame with screws along the front bottom edge and top left and right corners. Two plastic retainers along each side of the front panel prevent the panels from vibrating and creating noise.
Component Teardown Weight Ring Removal The weight ring is secured to the front of the outer wash tub assembly with six carriage bolts. The bel- lows does not have to be completely removed to access and remove the weight ring. To remove the weight ring: 1.
Component Teardown Overflow /Vent Tube Removal The overflow/vent tube connects to the rear of the detergent dispenser housing and to the overflow/vent tube grommet at the rear of the unit. To remove the overflow/vent tube: LOCK 1. Remove the top panel. 2.
Component Teardown Water Inlet Screen Removal Grab Here Water inlet screens are located in the ends of the water inlet tubs to filter the incoming water. These screen can be removed for cleaning. To remove the water inlet screens: 1. Disconnect the incoming water hoses. COLD 2.
Component Teardown Detergent Cavity Assembly Removal Screws The detergent cavity assembly is secured to the top brace with two screws and is supported by a tab that slides under a lip formed on the assembly. The assembly is also secured to the control console with two screws behind the detergent drawer.
Component Teardown Power Cord Removal Ground Clip The power cord is secured to the rear panel with a strain relief. To remove the power cord: Strain Relief 1. Remove the top panel. 2. Remove the ground clip from the upper rear frame.
Component Teardown Top Center Brace Removal Screw Wire Retainer To remove the top center brace: 1. Remove top panel and dampener assembly. 2. Release the suspension springs. 3. Using a #2 square bit screwdriver, extract the two screws securing the detergent dispenser to the top center brace.
Component Teardown Drive Belt Removal The drive belt (6 rib flat Poly-V) is used to transmit power from the motor pulley to the tub. The belt is constructed of a material that stretches, which makes belt tension adjustments unnecessary. To remove the drive belt: 1.
Component Teardown Speed Control Board Assembly Removal Screw The speed control board assembly is located in the right rear corner of the unit. Two screws secure the speed control to the unit frame, one screw fastens to the unit base the other passes through the rear panel and fastens into speed control assembly.
Component Teardown Heating Element Assembly Removal Disconnect 10mm Nut Disconnect NOTE: The drum water NTC (Negative Thermal Coefficient) is part of the heating element assembly. The heating element is held and sealed to the tub by compressing the rubber gasket between the two metal mounting plates of the element.
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Component Teardown Tub Assembly Removal When removing the tub assembly, be sure to have a protective material on hand to protect the flooring of the home, such as Masonite, plywood, 1/8” Rear of Wash Tub pressed fiberboard or cardboard or some other suitable material.
Component Teardown Tub Assembly Removal (continued) 14. The seal between the (2) tub halves is placed in the groove of the rear half and can be lifted Seal out with a flat bladed screwdriver. (See Figure 4-60) 15. To remove the spin basket, set the back half of the outer tub on its side, reinstall the screw Screwdriver that holds the large pulley on and tap the inner...
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Troubleshooting The following troubleshooting chart involves problems arising from improper washing techniques and are not valid service issues. Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For satisfactory washing results, follow these suggestions provided by The Soap and Detergent Association.
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Troubleshooting Problem Cause Correction Residue or powder 1. Undissolved detergent. 1. Increase water temperature using hottest on dark items; 2. Some nonphosphate water safe for fabric. stiff, harsh fabrics. granular detergents can 2. Do not overload washer. combine with hard water 3.
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Troubleshooting The following troubleshooting chart involves common concerns that are not the result of defective workmanship or materials in this washer. Some problems below involve improper installation and issues arising from the users household water supply. See the Use and Care guide for the unit in question and the Installation Section in this manual.
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Troubleshooting Cause Correction Problem Residue left in drum. 1. Heavily soiled items. 1. Heavily soiled items.Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing. Water collects in 1. This is a result of the 2.
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Troubleshooting Problem Cause Correction Incorrect wash and 1. Hot and cold water hoses are 1. Connect hot water hose to hot water faucet rinse temperatures. connected to wrong supply and cold water hose to cold water faucet. faucets. Water is entering 1.