HP High-Performance Secure Hard Disk Setup Manual
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HP High-Performance Secure Hard Disk Setup Manual

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Summary of Contents for HP High-Performance Secure Hard Disk

  • Page 1 HP High-Performance Secure Hard Disk Setup Guide...
  • Page 3 HP High-Performance Secure Hard Disk Setup guide...
  • Page 4 Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Applicable Products: J8018A/J8019A Edition 2, 6/2009 Microsoft®, Windows®, Windows Vista™...

  • Page 5: Table Of Contents

    Install in the HP DS9250c digital sender ................15 Install in the HP LaserJet M4345, M5025/M5035, or M9040/M9050 ......... 16 Install in the HP LaserJet CM3530 or HP LaserJet CP6015 ..........17 Confirm HP Secure Hard Disk operation .................... 19 Restore data and reinstall applications ....................
  • Page 6 Reset to factory defaults ........................36 5 Customer support HP support online ..........................37 HP support by phone .......................... 38 Appendix A Specifications Electrical ............................. 39 Environmental ............................ 39 Electromagnetic ..........................40 Acoustic .............................. 40 Safety ..............................40 Appendix B Regulatory Statements FCC Statements ..........................

  • Page 7: Introduction

    Locked to the printer/MFP in which it is installed. CAUTION: Once the HP Secure Hard Disk is locked to the printer/MFP, the stored data is unreadable if removed from the printer/MFP. Secondary hard disks (EIO or internal) that are installed in the printer/MFP are automatically disabled after the HP Secure Hard Disk is installed.

  • Page 8: Hp Secure Hard Disk Products

    HP Secure Hard Disk products Product Name Part Number HP High-Performance Secure Hard Disk J8018A HP High-Performance Secure EIO Hard Disk J8019A (HP Secure Hard Disk lock adapter) Chapter 1 Introduction ENWW...

  • Page 9: Supported Printers/Mfps

    Supported printers/MFPs HP printer/MFP model number Available HP Secure Hard Disk product HP LaserJet CP3525, CP4020/4520, CM4730, CP6015, HP High-Performance Secure EIO Hard Disk (J8019A) CM6030, CM6040 M3027, M3035 HP LaserJet CM3530, CP6015, DS9250c, M4345, HP High-Performance Secure Hard Disk (J8018A)

  • Page 10: Product Accessibility

    Product accessibility For information on our commitment to accessibility of HP Secure Hard Disk products: ● Visit the HP Web site at http://www.hp.com/accessibility. ● Send an email message to: [email protected]. Chapter 1 Introduction ENWW...

  • Page 11: Installation

    Restore data and reinstall applications What you need for installation ● An HP printer/MFP with an available EIO slot or hard disk drive bay that supports an HP Secure Hard Disk. See Table 1-1 Supported printers/MFPs on page 3 for a list of supported printers, MFPs, and digital senders.
  • Page 12 ◦ HP High-Performance Secure EIO Hard Disk (J8019A). For added physical security, this HP Secure Hard Disk (J8019A) includes an EIO lock adapter (callout 1). The adapter can be outfitted with a Kensington-type lock (with or without a cable). Contact the Kensington Computer Products Group for information about a compatible lock.
  • Page 13 The latest version of the printer/MFP firmware. If you are installing an HP Secure Hard Disk in an existing printer/MFP, verify that it contains the latest firmware. For firmware upgrade instructions, see the setup or use guides provided with your printer/MFP.
  • Page 14 Once installed, the HP Secure Hard Disk automatically locks to the printer/MFP. Because all data on the HP Secure Hard Disk is encrypted, it is unreadable if removed from the printer/MFP. You can exit the HP embedded Web server when you have verified that the firmware is upgraded.

  • Page 15: Check Printer/Mfp Operation

    Check printer/MFP operation Before attempting to install the HP Secure Hard Disk, print a printer configuration page to verify that your HP printer/MFP is working properly. The configuration page displays the operating status of the printer/MFP. The steps to print a configuration page vary with each printer/MFP model. For models with a control panel, a menu map is provided to navigate the control panel menus.

  • Page 16: Backup Data And Note Configuration Settings

    Backup data and note configuration settings Because only the HP Secure Hard Disk will be operational, backup any data that you need from the standard (non-encrypted) hard disk(s). After installation, restore the data to the HP Secure Hard Disk. In addition, you must reinstall any third-party applications, fonts (including specialized fonts), and Postscript packages.

  • Page 17: Erase Existing Hard Disk Data

    Erase existing hard disk data Before installing the HP Secure Hard Disk, you should securely erase the data from existing EIO or internal hard disk drives when you complete either of the following procedures: ● Replace an existing non-encrypted hard disk (either EIO or internal) with an HP Secure Hard Disk.

  • Page 18: Install The Eio Hp Secure Hard Disk (J8019A)

    If the empty slot contains a cover plate, remove the two retaining screws and the plate. (You can discard the screws and the cover plate.) Align the EIO HP Secure Hard Disk with the guide rails in the slot, slide it into the slot, and press firmly until it is seated.

  • Page 19: Install The Hp Secure Hard Disk Lock Adapter

    Install the HP Secure Hard Disk lock adapter To install the HP Secure Hard Disk lock adapter (for use with an optional Kensington-type lock), use the following steps: Place the included lock adapter over the EIO HP Secure Hard Disk.
  • Page 20 Turn to the locked position and remove the key. Continue with Confirm HP Secure Hard Disk operation on page Chapter 2 Installation ENWW...

  • Page 21: Install The Hp Secure Hard Disk (J8018A)

    Press the black plastic latch on the left side of the hard disk inward to release it (callout 1). Slide the hard disk to remove it from the slot. Slide the new HP Secure Hard Disk into the slot on the formatter cage door ensuring that the black plastic latch is firmly seated.

  • Page 22: Install In The Hp Laserjet M4345, M5025/M5035, Or M9040/M9050

    Turn the digital sender on. Continue with Confirm HP Secure Hard Disk operation on page Install in the HP LaserJet M4345, M5025/M5035, or M9040/M9050 CAUTION: Verify that you have backed up any data that you need to keep from the non-encrypted hard disks.

  • Page 23: Install In The Hp Laserjet Cm3530 Or Hp Laserjet Cp6015

    Slide the hard disk to remove it from the slot. Slide the new HP Secure Hard Disk into the slot on the formatter cage door ensuring that the black plastic latch on the left side is firmly seated. Connect the data and power cables to the HP Secure Hard Disk.
  • Page 24 Press the black plastic latch on the left side of the hard disk inward to release and then remove the disk from the slot. Slide the new HP Secure Hard Disk into the slot ensuring that the black plastic latch on the left side is firmly seated.

  • Page 25: Confirm Hp Secure Hard Disk Operation

    Automatic locking is enabled by default. Once installed, the HP Secure Hard Disk automatically locks to the printer/MFP. If you installed the HP Secure Hard Disk in an existing printer/MFP, and the status does not display the Hard Disk, Drive Status, and Encryption Status fields, verify that the printer/MFP firmware was updated.
  • Page 26 If these steps did not resolve the issue, see Troubleshooting on page If the Drive Status option is Not applicable, this might also indicate that the HP Secure Hard Disk is not properly installed. (The Hard Drive option is probably set to None installed.) Review the previous step.

  • Page 27: Restore Data And Reinstall Applications

    Restore data and reinstall applications After verifying that the HP Secure Hard Disk is operating correctly, you can restore data from your backup and reinstall third-party applications. Use the following list to verify your progress: ● MFP Address Book, Distribution Lists, and Authorized User List To restore previously saved data using the HP embedded Web server, select Digital Sending Tab and Import/Export.
  • Page 28 Chapter 2 Installation ENWW...

  • Page 29: Manage The Hp Secure Hard Disk

    Manage the HP Secure Hard Disk This section contains general information about the HP Secure Hard Disk, and then specific instructions for managing the HP Secure Hard Disk. ● General information ● Reinitialize, Disable, or Erase the HP Secure Hard Disk...

  • Page 30: General Information

    (non-encrypted) hard disks that were previously disabled are again accessible. Hard disk priority A printer/MFP can contain one locked HP Secure Hard Disk. If you install multiple hard disks in a printer/MFP, the system uses the following priority to determine the active hard disk: ●...
  • Page 31 Installing more than one HP Secure Hard Disk in a printer/MFP can disable a previously functioning HP Secure Hard Disk. For example, if you install an internal HP Secure Hard Disk in a printer/MFP that contains a functioning EIO HP Secure Hard Disk, the EIO disk is disabled and no longer accessible.

  • Page 32: Reinitialize, Disable, Or Erase The Hp Secure Hard Disk

    HP Secure Hard Disk was encrypted or originally locked to a different printer/MFP. A reinitialized HP Secure Hard Disk can be re-locked to the same printer/MFP, or moved to a different (compatible) printer/MFP. (Verify that the printer/MFP uses the latest firmware version.)

  • Page 33: Disable Encryption

    The HP embedded Web server option Disable encryption and continue, disables encryption on the printer/MFP. Use this option when a printer/MFP is configured to use an HP Secure Hard Disk, but a standard (non-encrypted) hard disk is installed in its place. Using this option assumes that you want to disable encryption and continue using the standard (non-encrypted) hard disk.
  • Page 34 Chapter 3 Manage the HP Secure Hard Disk ENWW...

  • Page 35: Troubleshooting

    Troubleshooting ● Solve general problems ● Control panel messages ● Printer configuration page messages ● Embedded Web server messages ● Reset to factory defaults NOTE: For general troubleshooting issues, see the setup or use guides provided with your printer/MFP. ENWW...

  • Page 36: Solve General Problems

    Solve general problems Use the following checklist to address general HP Secure Hard Disk issues. For other issues, use the control panel, printer configuration page, or the HP embedded Web server. If the Ready light is not on, ensure that the power cable is properly connected and the power switch for the printer/MFP is turned on.

  • Page 37: Control Panel Messages

    Review the following information about control panel messages. NOTE: Control panel information about the HP Secure Hard Disk is limited to short warning messages about drive and encryption status. For more information about the message, use the HP embedded Web server.

  • Page 38: Chapter 4 Troubleshooting

    See your printer/MFP documentation for instructions about viewing or printing configuration pages. For a description of configuration page messages other than those related to the HP Secure Hard Disk, see the setup or use guides provided with your printer/MFP model.

  • Page 39: Embedded Web Server Messages

    Messages are displayed in the section titled HP Encrypted Hard Drive Configuration. If the printer/MFP is capable of managing an HP Secure Hard Disk, the first message in the section states, This device allows storage encryption when an HP Encrypted Hard Drive is installed.
  • Page 40 Enable Encryption. Encryption Status: Not encrypted CAUTION: Data on this HP Secure Hard Disk can be read on another device. Hard Drive: None installed No hard disk installed. Verify that Automatically enable encryption... is selected, and...
  • Page 41 Hard Disk Drive Status Meaning/Description Recommended Action Hard Drive: Internal (not encryptable) Incorrect hard disk installed. Install the correct HP Secure Hard Disk for this printer/MFP. Or, Serial Number: 0987654321 Standard (non-encrypted) hard select Disable encryption and disk is installed. However, an continue.

  • Page 42: Reset To Factory Defaults

    Reset to factory defaults Resetting to factory defaults does not reset an HP Secure Hard Disk that is locked to a printer/MFP. NOTE: For information about the factory default values, see the setup or use guides for your printer/MFP. Chapter 4 Troubleshooting...

  • Page 43: Customer Support

    Click your way to a quick solution! The HP Web site at http://www.hp.com/support is a great place to start for information about your HP Secure Hard Disk – 24 hours a day, 7 days a week. ENWW HP support online...

  • Page 44: Hp Support By Phone

    HP support by phone Highly trained technicians are ready to take your call. For toll-free phone support in the USA and Canada, call HP support at: 1-800-HPINVENT (1-800-474-6836). For the most recent HP support telephone numbers and available services worldwide, visit http://www.hp.com/support.

  • Page 45: Appendix A Specifications

    Specifications ● Electrical ● Environmental ● Electromagnetic ● Acoustic ● Safety Electrical Electrical power is supplied by the device EIO slot. 1.25 A maximum @ 3.3 V nominal Environmental Operating Non-Operating Temperature 0° to 55° C -40° to 70° C (32°...

  • Page 46: Electromagnetic

    Electromagnetic ● FCC Title 47 CFR Part 15 Class B for Ethernet (USA) ● ICES-003 Class B (Canada) ● VCCI Class B (Japan) ● AS/NZS3548 Class B (Australia, New Zealand) ● CISPR-22 Class B (1997)* (International, Europe) ● CNS 13438 Class B (Taiwan) ●...

  • Page 47: Appendix B Regulatory Statements

    Regulatory Statements FCC Statements CAUTION: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company may cause interference and void the FCC authorization to operate this equipment. General Information. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 48: Regulatory Model Identification Number

    Regulatory Model Number for the HP Secure Hard Disk is: ● RSVLD-0607 The regulatory numbers should not be confused with the marketing name (such as HP High- Performance Secure Hard Disk) or the product numbers (J8018A or J8019A). European Community This equipment complies with CISPR22/EN55022 Class B.

  • Page 49: Appendix C Warranty Service

    3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

  • Page 50: Your Authorized Dealer

    HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

  • Page 51: Local Warranty Statements

    Local Warranty Statements Australia and New Zealand For consumer transactions in Australia and New Zealand: The warranty terms contained herein except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the mandatory statutory rights applicable to the sale of this product to you. ENWW Local Warranty Statements...
  • Page 52 Appendix C Warranty Service ENWW...
  • Page 54 © 2009 Hewlett-Packard Development Company, L.P. www.hp.com...

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