HP StorageWorks 4400 User Manual

HP StorageWorks 4400 User Manual

Enterprise virtual array
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HP StorageWorks 4400 Enterprise Virtual
Array user guide
Part number: 5697-7710
Fourth edition: December 2008
Table of Contents
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Summary of Contents for HP StorageWorks 4400

  • Page 1 HP StorageWorks 4400 Enterprise Virtual Array user guide Part number: 5697-7710 Fourth edition: December 2008...
  • Page 2 © Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: Table Of Contents

    Rack AC power distribution ....................31 Rack System/E power distribution components ............... 32 Rack AC power distribution ................... 32 Moving and stabilizing a rack ....................33 2 EVA4400 operation ................. 37 Best practices ........................... 37 HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 4 Implicit LUN transition ......................39 Storage system shutdown and startup ..................40 Shutting down the storage system from HP Command View EVA ..........40 Shutting down the storage system from the array controller ............41 Starting the storage system ....................41 Connecting to the management module ..................
  • Page 5 FCC Class A certification ....................93 Class A equipment ....................... 94 Class B equipment ....................... 94 Declaration of conformity for products marked with the FCC logo, United States only .... 94 Modifications ......................94 Cables ........................94 HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 6 Laser device ........................95 Laser safety warnings ....................95 Compliance with CDRH regulations ................95 Certification and classification information ................95 Canadien notice (avis Canadien) ..................96 Class A equipment ....................... 96 Class B equipment ....................... 96 Notice for the European union ..................... 96 Notice for France .......................
  • Page 7 Single path HBA server with OpenVMS ..............58 HP-UX configuration ....................59 Windows Server 2003 (32-bit) and Windows 2000 configuration ........ 61 Windows Server 2003 (64-bit) configuration .............. 63 SUN Solaris configuration ..................64 OpenVMS configuration ..................66 HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 8 NetWare configuration .................... 67 Linux (32-bit) configuration ..................69 Linux (Itanium) configuration ..................70 IBM AIX Configuration ..................... 72 VMware configuration ..................... 73 Typical enclosure certification label ................. 103 Mounting space dimensions ................... 105...
  • Page 9 Controller enclosure replacement parts ..............50 M6412 disk enclosure replaceable parts ..............51 Error Messages ....................... 79 HP UPS models and capacities ................107 UPS operating time limits ..................107 Operating Shock/Vibration ..................108 HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 11: About This Guide

    This book is intended for use by Enterprise Virtual Array customers involved in the installation, operation, and management of EVA4400 storage systems. Related documentation You can find related documents from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals Click Disk Storage Systems under Storage, and then click HP StorageWorks 4400 Enterprise Virtual Array under EVA Disk Arrays.
  • Page 12: Document Conventions And Symbols

    Table 1 Document conventions Convention Element Blue text: Table 1 Cross-reference links and e-mail addresses Blue, underlined text: http://www.hp.com website addresses • Keys that are pressed • Text typed into a GUI element, such as a box Bold text •...
  • Page 13: Hp Technical Support

    HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR.
  • Page 14: Hp Websites

    HP websites For additional information, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/storage • http://www.hp.com/service_locator • http://www.hp.com/support/manuals • http://h20293.www2.hp.com Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP.
  • Page 15: Eva4400 Hardware

    1. The disk drives are installed in the disk enclosures. 1. Controller enclosure (showing HSV300) 2. Disk enclosures 3. Power Distribution Unit (at rear of enclosure) Figure 1 Storage system hardware components (back view) HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 16: M6412 Disk Enclosures

    M6412 disk enclosures The M6412 disk enclosure contains the disk drives used for data storage; a storage system contains multiple disk enclosures. The major components of the enclosure are: • 12-bay enclosure • Dual-loop, Fibre Channel drive enclosure I/O modules •...
  • Page 17: I/O Modules

    Two I/O modules provide the interface between the disk enclosure and the host controllers, see Figure 5. For redundancy, only dual-controller, dual-loop operation is supported. Each controller is connected to both I/O modules in the disk enclosure. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 18: I/O Module Status Indicators

    1. Double 7–segment display: enclosure ID 4. Manufacturing diagnostic port 2. 4 Gb I/O ports 5. I/O module status LEDs 3. Port 1 (P1), Port 2 (P2) status LEDs Figure 5 I/O module detail Each I/O module has two ports that can transmit and receive data for bidirectional operation. Activating a port requires connecting a Fibre Channel cable to the port.
  • Page 19: Fiber Optic Fibre Channel Cables

    0.6-meter (1.97 ft.) and 2.0-meter (6.56 ft.) lengths. Copper cables provide performance comparable to fiber optic cables. Copper cable connectors differ from fiber optic small form-factor connectors (see Figure HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 20: Fibre Channel Disk Drives

    8164A-ST Figure 7 Copper Fibre Channel cable Fibre Channel disk drives The Fibre Channel disk drives are hot-pluggable and include the following features: • Dual-ported 4-Gbps Fibre Channel controller interface that allows up to 96 disk drives to be sup- ported per array controller enclosure •...
  • Page 21: Disk Drive Blank

    Other than the embedded switch, all controller enclosure components are the same for the HSV300 and HSV300–S. Figure 9 Figure 10 show the bezel and front view of the HSV300 controller enclosure respectively; Figure 11 shows the back view of the HSV300 controller enclosure. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 22: Controller Enclosure (Front Bezel)

    1. Battery 1 status LEDs 4. Battery 2 status LEDs 2. Fan 1 status LEDs 5. Enclosure status LEDs 3. Fan 2 status LEDs 6. Front UID push button Figure 9 Controller enclosure (front bezel) 1. Rack-mounting thumbscrew 8. Fan 1 normal operation LED 2.
  • Page 23: Hsv300 Controller Enclosure (Back View)

    7. Rear UID push button 16. Manufacturing diagnostic port 8. Enclosure status LEDs 17. HSV300–S controller status and fault LEDs 9. Enclosure power push button Figure 12 HSV300-S controller enclosure (back view) HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 24: Controller Status Indicators

    Figure 12 shows the back view of the HSV300–S controller enclosure Management module The web-based operator control panel (WOCP) provides a direct interface to the management module within each controller. From the WOCP you can display storage system status and configuration information, shut down the storage system, and manage the password.
  • Page 25: Hsv300 Controller Status Leds

    Power supplies Two power supplies provide the necessary operating voltages to all controller enclosure components. If one power supply fails, the remaining supply is capable of operating the enclosure. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 26: Fan Module

    4. Status indicator (solid green on — normal opera- 1. Power supply tion; solid amber — failure or no power) 2. AC input connector 5. Handle 3. Latch Figure 14 Power supply Fan module Fan modules provide the cooling necessary to maintain the proper operating temperature within the controller enclosure.
  • Page 27: Battery Module

    Fiber optic cables link the controllers to the fabric, and, if an expansion cabinet is part of the configuration, link the expansion cabinet drive enclosures HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 28: Storage System Racks

    Each system configuration contains several disk enclosures included in the storage system. See Figure for a typical EVA4400 rack configuration. The standard rack for the EVA4400 is the 42U HP 10000 G2 Series rack. The EVA4400 is also supported with 22U, 36U, 42U 5642, and 47U racks.
  • Page 29: Pdus

    Each of the two PDU power cables has an AC power source specific connector. The circuit breaker-controlled PDU outputs are routed to a group of four AC receptacles (see Figure 18). The HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 30: Pdu 1

    voltages are then routed to PDMs, sometimes referred to as AC power strips, mounted on the two vertical rails in the rear of the rack. 0130a 1. PDU 1 4. AC receptacles 2. PDU 2 5. Mounting hardware 3. Circuit breakers Figure 18 Dual PDU assembly PDU 1 PDU 1 connects to AC power distribution source 1.
  • Page 31: Rack Ac Power Distribution

    The AC power distribution within a rack ensures a balanced load to each PDU and reduces the possibility of an overload condition. Changing the cabling to or from a PDM could cause an overload condition. HP supports only the AC power distributions defined in this user guide. 0131a 1.
  • Page 32: Rack System/E Power Distribution Components

    PDUs 2 and 4 (optional) are mounted on the right side of the cabinet. Power cords connect these PDUs to the number 2 drive enclosure power supplies and to the controller enclosures. For additional information on power distribution support, see the following website: http://h18004.www1.hp.com/products/servers/proliantstorage/power-protection/pdu.html EVA4400 hardware...
  • Page 33: Moving And Stabilizing A Rack

    Make sure that all four leveler feet are in the fully raised position. This process will ensure that the casters support the rack weight and the feet do not impede movement. Each rack requires an area 600 mm (23.62 in) wide and 1000 mm (39.37 in) deep (see Figure 21). HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 34: Single Rack Configuration Floor Space Requirements

    CXO8238A 1. Front door 5. Rear service area depth 300 mm 2. Rear door 6. Rack depth 1000 mm 3. Rack width 600 mm 7. Front service area depth 406 mm 4. Service area width 813 mm 8. Total rack depth 1706 mm Figure 21 Single rack configuration floor space requirements If the feet are not fully raised, complete the following procedure: Raise one foot by turning the leveler foot hex nut counterclockwise until the weight of the rack is...
  • Page 35: Raising A Leveler Foot

    Repeat for the other feet. After lowering the feet, check the rack to ensure it is stable and level. Adjust the feet as necessary to ensure the rack is stable and level. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 36 EVA4400 hardware...
  • Page 37: Eva4400 Operation

    To ensure efficient storage system operation, reserve some unallocated capacity, or free space, in each disk group. The recommended amount of free space is influenced by your system configuration. For guidance on how much free space to reserve, see the HP StorageWorks Enterprise Virtual Array configuration best practices white paper. See Best practices.
  • Page 38 Setting Point in time Behavior All LUNs remain on the surviving control- On controller failback ler. There is no failback except if a host moves the LUN using SCSI commands. The units are brought online to Controller At initial presentation If cache data for a LUN exists on a partic- ular controller, the unit will be brought On dual boot or controller resynch...
  • Page 39: Changing Virtual Disk Failover/Failback Setting

    This improves performance by reducing the overhead incurred when servicing read I/Os on the non-managing controller. Implicit LUN transition is enabled in VCS 4.x and all versions of XCS. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 40: Storage System Shutdown And Startup

    I/Os. Implicit LUN transition is disabled for all members of an HP Continuous Access EVA DR group. Because HP Continuous Access EVA requires that all members of a DR group be managed by the same controller, it would be necessary to move all members of the DR group if excessive proxy reads were detected on any virtual disk in the group.
  • Page 41: Shutting Down The Storage System From The Array Controller

    WWN. Start HP Command View EVA and verify connection to the storage system. If the storage system is not visible, click HSV Storage Network in the Navigation pane, and then click Discover in the Content pane to allow HP Command View EVA to discover the array.
  • Page 42: Management Module

    Use a Cat 5e or greater cable. Connecting through a public network Initialize the EVA4400 storage system, using HP SmartStart EVA Storage or HP Command View EVA. If currently connected, disconnect the public network LAN cable from the back of the management module in the controller enclosure.
  • Page 43: Connecting Through A Private Network

    NOTE: You must have administrator privilege to change the settings in the WOCP. Change your browser settings for the WOCP window as described in the HP StorageWorks Command View EVA installation guide . To change the default operating mode:...
  • Page 44: Accessing The Wocp Through Hp Command View Eva

    The configuration data is saved to a series of files, which should be stored in a location other than on the storage system. You can perform this procedure from the management server where HP Command View EVA is installed from any host running HP StorageWorks Storage System Scripting Utility (called the utility) and connected to the management server.
  • Page 45 NOTE: For more information on using the utility, see the HP StorageWorks Storage System Scripting Utility reference. See “Related documentation” on page 11. Double-click the SSSU desktop icon to run the application. When prompted, enter Manager (management server name or IP address), User name, and Password.
  • Page 46: Recovery Firmware Cd

    Recovery firmware CD A CD containing the original XCS firmware installed on the array is shipped with the EVA4400; this CD is needed only for recovery procedures. The latest firmware is available on the HP software depot at the following location: http://h20392.www2.hp.com/portal/swdepot/index.do...
  • Page 47 Install the dust covers when disconnecting a transceiver or cable. One of the many sources for cleaning equipment specifically designed for fiber optic connectors is: Alcoa Fujikura Ltd. 1-888-385-4587 (North America) 011-1-770-956-7200 (International) HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 48 EVA4400 operation...
  • Page 49: Replacing Array Components

    Verifying component failure • Consult HP technical support to verify that the hardware component has failed and that you are authorized to replace it yourself. • Additional hardware failures can complicate component replacement. Check HP Command View...
  • Page 50: Identifying The Spare Part

    On-site or return-to-depot repair is not provided under warranty. • Optional CSR. You can order the part directly from HP and repair the product yourself, or you can request that HP repair the product. If you request repair from HP, you may be charged for the repair depending on the product warranty.
  • Page 51: M6412 Disk Enclosure Replaceable Parts

    Disk drive 1TB, 7.2K, EVA M6412 Enclosure, FATA 454414–001 Disk drive 400GB, 10K, EVA M6412 Enclosure, 466277–001 Fibre channel SPS-CABLE ASSY, 4Gb COPPER, FC, 2.0m 432374-001 SPS-CABLE ASSY, 4Gb COPPER, FC, 0.6m 432375-001 HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 52: Replacing The Failed Component

    For more information about CSR, contact your local service provider or see the CSR website: http://www.hp.com/go/selfrepair To determine the warranty service provided for this product, see the warranty information website: http://www.hp.com/go/storagewarranty To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store online: http://www.hp.com/buy/parts Replacing the failed component CAUTION: Components can be damaged by electrostatic discharge (ESD).
  • Page 53 HP StorageWorks disk enclosure backplane replacement instructions • HP StorageWorks disk enclosure fan module replacement instructions • HP StorageWorks disk enclosure front UID interconnect board (with cable) replacement instructions • HP StorageWorks disk enclosure front UID replacement instructions • HP StorageWorks disk enclosure I/O module replacement instructions •...
  • Page 54 Replacing array components...
  • Page 55: Single Path Implementation

    SAN design guide. NOTE: HP continually makes additions to its storage solution product line. For more information about the HP Fibre Channel product line, the latest drivers, and technical tips, and to view other documentation, see the HP website at http://www.hp.com/country/us/eng/prodserv/storage.html Installation requirements •...
  • Page 56: Recommended Mitigations

    It is expected that most operating systems will experience undesirable behavior when configured in non-high-availability configurations. Because of the risks of using servers with a single path HBA, HP recommends the following actions: •...
  • Page 57: Single Path Hba Server Without Openvms

    See the HP StorageWorks SAN Design Reference Guide at the following HP website for additional information about zoning: http://h18006.www1.hp.com/products/storageworks/ san/documentation.html To connect a single path HBA server to a SAN switch: Plug one end of the Fibre Channel cable into the HBA on the server.
  • Page 58: Hp-Ux Configuration

    8. Fabric zone 4. Management server 9. Controller A 5. Multiple single HBA paths 10. Controller B HP-UX configuration Requirements • Proper switch zoning must be used to ensure each single path HBA has an exclusive path to its LUNs.
  • Page 59: Risks

    NOTE: For additional risks, see “HP-UX” on page 74. Limitations • HP Continuous Access EVA is not supported with single-path configurations. • Single path HBA server is not part of a cluster. • Booting from the SAN is not supported.
  • Page 60: Windows Server 2003 (32-Bit) And Windows 2000 Configuration

    “Windows Server 2003, Windows 2000, and Windows XP Professional x32” on page 74. Limitations • HP Continuous Access EVA is not supported with single path configurations. • Single path HBA server is not part of a cluster. • Booting from the SAN is not supported on single path HBA servers.
  • Page 61: Windows Server 2003 (64-Bit) Configuration

    Single path HBA server cannot share LUNs with any other HBAs. HBA configuration • Hosts 1 and 2 are single path HBA hosts. • Host 3 is a multiple HBA host with multipathing software. Figure HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 62: Risks

    “Windows Server 2003, Windows 2000, and Windows XP Professional x32” on page 74. Limitations • HP Continuous Access EVA is not supported with single path configurations. • Single path HBA server is not part of a cluster. • Booting from the SAN is not supported on single path HBA servers.
  • Page 63: Sun Solaris Configuration

    • HBA must be properly configured to work in a single HBA server configuration. The user is required • Download and extract the contents of the TAR file. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 64: Hba Configuration

    For additional risks, see “Sun Solaris” on page 75. Limitations • HP Continuous Access EVA is not supported with single path configurations. • Single path HBA server is not part of a cluster. • Booting from the SAN is not supported.
  • Page 65: Openvms Configuration

    NOTE: For additional risks, see “OpenVMS” on page 75. Limitations • HP Continuous Access EVA is not supported with single path configurations. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 66: Netware Configuration

    26464a Figure 32 OpenVMS configuration 1. Network interconnection 5. SAN switch 1 2. Single HBA server (Host 1) 6. SAN switch 2 3. Dual HBA server (Host 2) 7. Controller A 4. Management server 8. Controller B NetWare configuration Requirements •...
  • Page 67: Limitations

    NOTE: For additional risks, see “NetWare” on page 76. Limitations • HP Continuous Access EVA is not supported with single-path configurations. • Single path HBA server is not part of a cluster. • Booting from the SAN is not supported on single path HBA servers.
  • Page 68: Hba Configuration

    For additional risks, see “Linux” on page 77. Limitations • HP Continuous Access EVA is not supported with single path configurations. • Single HBA path at the host server is not part of a cluster, unless in a Linux High Availability Cluster.
  • Page 69: Linux (Itanium) Configuration

    Linux 64-bit servers can support up to14 single or dual path HBAs per server. Switch zoning and SSP are required to isolate the LUNs presented to each HBA from each other. HBA configuration • Host 1 is a single path HBA. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 70: Risks

    NOTE: For additional risks, see “Linux” on page 77. Limitations • HP Continuous Access EVA is not supported with single path configurations. • Single path HBA server is not part of a cluster. • Booting from the SAN is supported on single path HBA servers.
  • Page 71: Ibm Aix Configuration

    For additional risks, see “IBM AIX” on page 77. Limitations • HP Continuous Access EVA is not supported with single path configurations. • Single path HBA server is not part of a cluster. • Booting from the SAN is not supported.
  • Page 72: Vmware Configuration

    26464a Figure 36 IBM AIX Configuration 1. Network interconnection 5. SAN switch 1 2. Single HBA server (Host 1) 6. SAN switch 2 3. Dual HBA server (Host 2) 7. Controller A 4. Management server 8. Controller B VMware configuration Requirements •...
  • Page 73: Risks

    For additional risks, see “VMware” on page 78. Limitations • HP Continuous Access EVA is not supported with single path configurations. • Single HBA path at the host server is not part of a cluster, unless in a VMware High Availability Cluster.
  • Page 74: Failure Scenarios

    Failure scenarios HP-UX Fault stimulus Failure effect Server failure (host power-cycled) Extremely critical event on UNIX. Can cause loss of system disk. Short term: Data transfer stops. Possible I/O errors. Switch failure (SAN switch disabled) Long term: Job hangs, cannot umount disk, fsck failed, disk corrupted, need mkfs disk.
  • Page 75: Sun Solaris

    No data is lost or corrupted. Controller restart The operating system will report the volume in a Mount Verify state until the MVTIMEOUT limit is exceeded, when it then marks the volume as Mount Verify Timeout. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 76: Netware

    Fault stimulus Failure effect If the LUN is not shared, I/O is suspended or process is terminated across this HBA until path is restored. If running OpenVMS 7.3-1 and the LUN is shared, another cluster node having direct access will take over serving the device, resulting in no loss of service. Server path failure In either case, no data is lost or corrupted.
  • Page 77: Linux

    Must crfs disk. Short term: Data transfer stops. Possible I/O errors. Controller restart Long term: Repeated error messages in errpt output. System reboot causes loss of data on disk. Must crfs disk. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 78: Vmware

    Fault stimulus Failure effect Short term: Data transfer stops. Possible I/O errors. Server path failure Long term: Repeated error messages in errpt output. System reboot causes loss of data on disk. Must crfs disk. Short term: Data transfer stops. Possible I/O errors. Storage path failure Long term: Repeated error messages in errpt output.
  • Page 79: Error Messages

    An unexpected condition was en- Report the error to product support. Internal Error countered while processing a request. This error is no longer supported. Report the error to product support. Invalid status for logical disk HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 80 Status Code Value Meaning How to Correct The supplied class code is of an un- known type. This can be caused by a Report the error to product support. Invalid Class user or program error. The function code specified with the class Report the error to product support.
  • Page 81 Verify that the controller is a parti- The controller must be participating in cipating member of the storage Not a Participating Controller the storage cell to perform the operation. cell. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 82 Status Code Value Meaning How to Correct Case 1: Either delete the associ- ated object or resolve the in pro- gress state. Case 2: . Report the error to product support. Case 3: Unpresent the LUNs before deleting this virtual disk. Case 4: Resolve the delay before performing the operation.
  • Page 83 Case 14: VOLUME set requested usage: The disk volume is already a member of a disk group or is in the state of being removed from a disk group. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 84 Status Code Value Meaning How to Correct Case 15: GROUP discard: The Continuous Access group cannot be discarded as one or more virtual disk members exist. The operation cannot be performed be- cause the object does not exist. This can indicate a user or program error.
  • Page 85 Wait for the copying state to com- The target DR member is in full cause at least one of the virtual disk plete and retry the request. copy, operation rejected members is in a copying state. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 86 Status Code Value Meaning How to Correct Security credentials needed. The management software is unable to Use the management software to Please update your system's log in to the storage system. The storage save the password specified so ID and password in the system password has been configured.
  • Page 87 The operation cannot be performed be- Resolve the suspended mode and cause the Continuous Access connection Connection is suspended retry the request. is currently suspended HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 88 Status Code Value Meaning How to Correct The firmware image file has a header Retrieve a valid firmware image Bad image header checksum error. file and retry the request. The firmware image file has a checksum Retrieve a valid firmware image Bad image error.
  • Page 89 Modify the mirror policy and retry must be active for this Vdisk. a member of a Continuous Access the request. Check controller cache group. condition. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 90 Report the error to product support. has detected this array as inoperative. inoperative. Contact HP Contact HP Service for assistance. Service for assistance. Case 3: The snapshot cannot be associ- ated with a virtual disk that is in an inop- erative state.
  • Page 91 The management software Login required - password log into the device as the password has must be used to set the password changed. changed. up to match the device so commu- nication can proceed. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 92 Error messages...
  • Page 93: A Regulatory Notices

    A Regulatory notices This appendix includes regulatory notices for the HP StorageWorks Enterprise Virtual Array family. Regulatory notices Federal Communications Commission (FCC) notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
  • Page 94: Class A Equipment

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding your product, see http://thenew.hp.com. For questions regarding this FCC declaration, contact: •...
  • Page 95: Laser Device

    • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. • Allow only HP authorized service technicians to repair the laser device. Compliance with CDRH regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976.
  • Page 96: Canadien Notice (Avis Canadien)

    This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized products (e.g., Bluetooth). Certificates can be obtained from http://www.hp.com/go/certificates. Hewlett-Packard GMbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany Notice for France DECLARATION D'INSTALLATION ET DE MISE EN EXPLOITATION d'un matériel de traitement de...
  • Page 97: Dutch Notice

    Lisateabe saamiseks selle kohta, kuhu oma seadmete jäätmed ringlussevõtmiseks viia, võtke palun ühendust oma kohaliku linnakantselei, majapidamisjäätmete kõrvaldamise teenistuse või kauplusega, kust Te toote ostsite. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 98: Finnish Notice

    Finnish notice Laitteiden hävittäminen kotitalouksissa Euroopan unionin alueella Jos tuotteessa tai sen pakkauksessa on tämä merkki, tuotetta ei saa hävittää kotitalousjätteiden mukana. Tällöin hävitettävä laite on toimitettava sähkölaitteiden ja elektronisten laitteiden kierrätyspisteeseen. Hävitettävien laitteiden erillinen käsittely ja kierrätys auttavat säästämään luonnonvaroja ja varmistamaan, että...
  • Page 99: Greek Notice

    Atseviš a nolietoto iek rtu sav kšana un otrreiz j p rstr de pal dz s saglab t dabas resursus un garant s, HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 100: Lithuanian Notice

    Para obter mais informações sobre locais que reciclam esse tipo de material, entre em contato com o escritório da HP em sua cidade, com o serviço de coleta de lixo ou com a loja em que o produto foi adquirido.
  • Page 101: Slovenian Notice

    återvinningsstation för hushållsavfall eller affären där du köpte produkten för att få mer information om var du kan lämna ditt avfall för återvinning. Germany noise declaration Schalldruckpegel Lp = 70 dB(A) Am Arbeitsplatz (operator position) HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 102: Japanese Notice

    Harmonics conformance (Japan) Taiwanese notice Japanese power cord notice Country-specific certifications HP tests electronic products for compliance with country-specific regulatory requirements, as an individual item or as part of an assembly. The product label (see Figure 38) specifies the regulations with which the product complies.
  • Page 103: Typical Enclosure Certification Label

    Figure 38 Typical enclosure certification label NOTE: The certification symbols on the label depend upon the certification level. For example, the FCC Class A certification symbol is not the same as the FCC Class B certification symbol. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 104 Regulatory notices...
  • Page 105: B Non-Standard Rack Specifications

    Figure 39 shows the dimensions required for the mounting space for the EVA product line. It does not show required space for additional HP components such as servers. Figure 39 Mounting space dimensions...
  • Page 106: Eva Cabinet Measures And Tolerances

    EVA cabinet measures and tolerances EVA component rack mount brackets are designed to fit cabinets with mounting rails set at depths from 27.5 inches to 29.6 inches, inside rails to inside rails. Weights, dimensions and component CG measurements Cabinet CG dimensions are reported as measured from the inside bottom of the cabinet (Z), the leading edge of the vertical mounting rails (Y), and the centerline of the cabinet mounting space (X).
  • Page 107: Configuration Standards

    Capacity (in watts) R1500 1340 R3000 2700 R5500 4500 R12000 12000 Table 16 UPS operating time limits Minutes of operation Load (percent) With standby battery With 1 ERM With 2 ERMs R1500 R3000 HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 108: Shock And Vibration Specifications

    This information applies to products weighing 45 Kg (100 lbs) or less. NOTE: HP StorageWorks EVA products are designed and tested to withstand the operational shock and vibration limits specified in Table 17.
  • Page 109: Glossary

    All the physical disk drives in a storage system that are known to and under the control of a controller pair. array controller See controller. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 110 The purpose of cache is to improve performance. carrier A drive-enclosure-compatible assembly containing a disk drive or other storage devices. client A software program that uses the services of another software program. The HP Command View EVA client is a standard internet browser. clone Virtual Disk Copy.
  • Page 111 A significant occurrence involving any storage system hardware or software component reported by the controller to HP Command View EVA. controller pair Two interconnected controller modules which together control the disk enclosures in the storage system.
  • Page 112 The graphical user interface (GUI) through which a user can control and monitor View EVA GUI a storage system. HP Command View EVA can be installed on more than one storage management server in a fabric. Each installation is a management agent.
  • Page 113 Electrostatic Discharge. The emission of a potentially harmful static electric voltage as a result of improper grounding. event Any significant change in the state of the Enterprise storage system hardware or software component reported by the controller to HP Command View EVA. See also controller event.
  • Page 114 The act of writing dirty data from cache to a storage media. Fault Management Code. The HP Command View EVA display of the Enterprise Storage System error condition information. form factor A storage industry dimensional standard for 3.5inch (89 mm) and 5.25inch (133 mm) high storage devices.
  • Page 115 Channel links. host ports A connection point to one or more hosts through a Fibre Channel fabric. A host is a computer that runs user applications and that uses (or can potentially use) HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 116 one or more of the virtual disks that are created and presented by the controller pair. host-side ports host ports. hot-pluggable A method of element replacement whereby the complete system remains operational during element removal or insertion. Replacement does not interrupt data transfers to other elements.
  • Page 117 LUN at which that host will see the virtual disk. management The HP Command View EVA software that controls and monitors the Enterprise agent storage system. The software can exist on more than one management server in a fabric.
  • Page 118 mirrored caching A process in which half of each controller’s write cache mirrors the companion controller’s write cache. The total memory available for cached write data is reduced by half, but the level of protection is greater. mirroring The act of creating an exact copy or image of data. MTBF Mean Time Failures.
  • Page 119 3U unit is 5.25inches (133.35 mm) high, and a 4U unit is 7.0inches (177.79 mm) high. read caching A cache method used to decrease subsystem response times to a read request by allowing the controller to satisfy the request from the cache memory rather HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 120 than from the disk drives. Reading data from cache memory is faster than reading data from a disk. The read cache is specified as either On or Off for each virtual disk. The default state is on. read ahead A cache management method used to decrease the subsystem response time to caching a read request by allowing the controller to satisfy the request from the cache memory rather than from the disk drives.
  • Page 121 Storage System Name. An HP Command View EVA-assigned, unique 20-character name that identifies a specific storage system. storage carrier See carrier. storage pool The aggregated blocks of available storage in the total physical disk array.
  • Page 122 Unit identification. uninitialized A state in which the storage system is not ready for use. system See also initialization. unwritten cached Also called unflushed data. data See also dirty data. Uninterruptible Power Supply. A battery-operated power supply guaranteed to provide power to an electrical device in the event of an unexpected interruption to the primary power supply.
  • Page 123 World Wide Name. A unique Fibre Channel identifier consisting of a 16-character hexadecimal number. A WWN is required for each Fibre Channel communication port. HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 124 Glossary...
  • Page 125: Index

    94 connectors, 27 FCC Class A certification, 93 defined, 15 Federal Communications Commission (FCC) conventions notice, 93 document, 12 fiber optics text symbols, 12 protecting cable connectors, 46 country-specific certifications, 102 HP StorageWorks 4400 Enterprise Virtual Array user guide...
  • Page 126 Fibre Channel Disk Enclosure maximum size exceeded, 87 defined, 15 media inaccessible, 81 hardware components, 15 image, 81 harmonics conformance no FC port, 81 Japan, 102 no logical disk for Vdisk, 85 help no more events, 85 obtaining, 13 permission, 81 high availability non-standard rack, specifications, 105...
  • Page 127 84 UPS, selecting, 107 Vdisk DR group member, 86 Vdisk DR log unit, 86 Vdisk not presented, 86 version not supported, 85 volume is missing, 85 warnings lasers, radiation, 95 HP StorageWorks 4400 Enterprise Virtual Array user guide...

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