HP StorageWorks 2324fc User Manual

HP StorageWorks 2324fc User Manual

Carrier-grade modular smart array
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HP StorageWorks
Carrier-Grade 2324fc Modular Smart Array
user guide
Part number: 5991-8050
second edition: March 2009
Table of Contents
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Summary of Contents for HP StorageWorks 2324fc

  • Page 1 HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide Part number: 5991-8050 second edition: March 2009...
  • Page 2 © Copyright 2008-2009 Hewlett-Packard Development Company, L.P. The information combined herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    HP technical support ........
  • Page 4 6 LED descriptions ........... 31 Front panel LEDs.
  • Page 5 Index ............. 73 HP StorageWorks 2324fc Modular Smart Array user guide...
  • Page 7 MSA2000 3.5 12-drive enclosure exploded view ........58 HP StorageWorks 2324fc Modular Smart Array user guide...
  • Page 9: Hp Storageworks 2324Fc Modular Smart Array User Guide

    16 Operating environmental specifications ..........63 HP StorageWorks 2324fc Modular Smart Array user guide...
  • Page 11: About This Guide

    HP StorageWorks MSA2000 Family SMU online help • HP StorageWorks MSA2000 Family CLI online help • HP StorageWorks MSA2000 Family CLI reference guide These and other HP documents can be found on the HP documents web site: http://www.hp.com/support/. Document conventions and symbols Table 1 Document conventions...
  • Page 12: Rack Stability

    HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR.
  • Page 13: Product Warranties

    For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty Subscription service HP strongly recommends that customers sign up online using the Subscriber's choice web site: http://www.hp.com/go/e-updates. • Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest versions of drivers, and firmware documentation updates as well as instant access to numerous other product resources.
  • Page 15: Overview

    • Red Hat Enterprise Linux • SuSE Linux • HP-UX NOTE: Check the QuickSpecs for a complete list of servers. QuickSpecs can be found from your HP MSA products page at . Select MSA SAN Arrays, and then select your product. http://www.hp.com/go/msa The link for QuickSpecs will be on the right.
  • Page 16 Overview...
  • Page 17: Components

    Components Front panel components MSA2324fc Enclosure ID LED Unit Identification (UID) LED Hard drive Online/Activity LED Fault ID LED Hard drive Fault/UID LED Heartbeat LED HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 18: Hard Drive Bay Numbers

    Hard drive bay numbers MSA2324fc Rear panel components MSA2324fc 4 5 6 Power supplies — AC Service port (used by service personnel only) Power switches — AC Expansion port Host ports Optional FC controller CLI port DC Power supply (2) — (DC model only) Ethernet port Power switches —...
  • Page 19: Msa2000 3.5 12-Drive Enclosure

    The MSA2324fc can also be attached to an MSA70 that is running firmware version 2.18 or later. For information about the MSA70, see the HP StorageWorks 70 Modular Smart Array Enclosure user guide located on the MSA2000 Software Support/Documentation CD shipped with your product or at http://hp.com/support/manuals.
  • Page 20: Super-Capacitor Pack

    CAUTION: To preserve the existing data stored in the CompactFlash, you must transport the CompactfFash from the failed controller to the replacement controller using a procedure outlined in the HP StorageWorks 2312fc/2324fc controller replacement instructions, shipped with the replacement controller.
  • Page 21: Installing The Enclosures

    Wizard Using the Provisioning Wizard. • Test the configuration. Testing the configuration. NOTE: For help with installing your MSA2000 product, also see the MSA2000 Software Support/Documentation CD shipped with your product. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 22: Connecting Controller And Msa2000 3.5 12-Drive Enclosures

    The MSA2324fc can also be attached to an MSA70 that is running firmware version 2.18 or later. For information about the MSA70, see the HP StorageWorks 70 Modular Smart Array Enclosure user guide located on the MSA2000 Software Support/Documentation CD shipped with your product or at http://hp.com/support/manuals.
  • Page 23: Cabling Connections Between A Dual-Controller Enclosure And One Msa2000 3.5 12-Drive Enclosure

    Figure 2 Cabling connections between a dual-controller enclosure and one MSA2000 3.5 12-drive enclosure Figure 3 Cabling connections between a dual-controller enclosure and up to three MSA2000 3.5 12-drive enclosures HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 24: Testing Enclosure Connections

    Support/Documentation CD shipped with your product. Setting management port IP addresses using DHCP Look in the DHCP server’s pool of leased addresses for two IP addresses assigned to “HP StorageWorks MSA Storage.” Use a network management utility to discover “HP StorageWorks MSA2300fc” storage devices on the local LAN through SNMP.
  • Page 25: Terminal Emulator Display Settings

    Table 4 Terminal emulator connection settings Parameter Value Connector COM1 (typically) Baud rate 1 15,200 Data bits Parity None Stop bits Flow control None Press Enter to display the CLI prompt (#). HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 26 Type the following command to restart the management controller on both controllers: restart mc both Installing the HP seismic rack mounting kit To install the HP Seismic Rack Mounting kit, follow these steps: Installing the enclosures...
  • Page 27 Attach the single-hole ground cable lug between the front right mounting ear (top hole) and the rack with a lock washer and screw. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 28 Table 5 Callout locations Lock washer Screw Flat washer Bolt Ground cable lug. Position between ear and rail (cable not shown). Installing the enclosures...
  • Page 29 Attach the loose end of the ground cable to the front rack ground rail. Verify that the MSA2324 CG is evenly spaced between the right and left rack rails, and then tighten the front and rear bracket screws. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 30 Installing the enclosures...
  • Page 31: Connecting Hosts

    To obtain the MSA2000 Family MPIO DSM, go to the HP MSA products page at . Select MSA SAN Arrays, select your product, and go to Related http://www.hp.com/go/msa...
  • Page 32: Two Servers/One Dual-Ported Hba Per Server/Dual Path

    Two servers/one dual-ported HBA per server/dual path Server 1 Server 2 Connecting switch attach configurations Two servers/two switches Server 1 Server 2 Connecting remote management hosts The management host directly manages systems out-of-band over an Ethernet network. Connect an Ethernet cable to the Ethernet management port on each controller. Connect the other end of each Ethernet cable to a network that your management host can access (preferably on the same subnet).
  • Page 33: Basic Operation

    I/O intensive batch job will likely cause hosts to lose connectivity with the storage system. Consequently, finding an appropriate time for the upgrade is very important. For software and firmware updates, go to http://www.hp.com/go/msa. Select MSA SAN Arrays, select your product, and go to Support.
  • Page 34 Basic operation...
  • Page 35: Led Descriptions

    Off — No fault condition exists. Heartbeat Green — The enclosure is powered on with at least one power supply operating normally. Off — Both power supplies are off; the system is powered off. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 36: Hard Drive Leds

    Hard drive LEDs Description Fault/UID (amber/blue) Online/Activity (green) Table 5 Hard drive LED combinations Online/Activity (green) Fault/UID (amber/blue) Description Normal operation. The drive is online, but it is not currently active. Blinking irregularly The drive is active and operating normally. Amber;...
  • Page 37 Removing a drive may terminate the current operation and cause data loss. The drive is rebuilding. Either there is no power, the drive is offline, or the drive is not configured. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 38: Rear Panel Leds

    Rear panel LEDs MSA2324fc 5 6 7 9 10 Description Definition Power supply LEDs Power supply LEDs. Host Link Status/Activity FC port 1 Blinking green (1 Hz) — No link is detected. 2G LED illuminates green — Link speed is 2 Gbit/sec. Host Link Status/Activity FC port 2 4G LED illuminates green —...
  • Page 39 CompactFlash. Host Activity Blinking green — At least one host port has I/O activity. Off — Host ports have no activity. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 40: Msa2000 3.5 12-Drive Enclosure

    MSA2000 3.5 12-drive enclosure 5 6 7 Description Definition Power supply LEDs Power supply LEDs. Unit Locator Off — Normal operation Blinking white— Physically identifies the expansion module. SAS In Port Status Green — Port link is up and connected Off —...
  • Page 41: Power Supply Leds

    Off — Power is off or input voltage is below the minimum threshold. DC Voltage/Fan Fault/Service Amber — DC output voltage is out of range or a fan is Required operating below the minimum required RPM. Off— DC output voltage is normal. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 42 LED descriptions...
  • Page 43: Configuring A System For The First Time

    Your browser must be Internet Explorer 7 or Mozilla Firefox 1.5 or later. (Check the QuickSpecs for an updated list of supported browsers. QuickSpecs can be found from your HP MSA products page at . Select MSA SAN Arrays, and then select your product. The link for http://www.hp.com/go/msa...
  • Page 44: Tips For Using The Help Window

    Tips for using the help window • In the main panel, clicking the help icon displays help for the last-selected item, whether it is a component in the Configuration View panel or a subpanel in the main panel. • In the help window, clicking the arrowed border on the left displays or hides the help contents pane. A topic remains displayed until you browse to another topic in the help window, display help for a different item in the main window, or close the help window.
  • Page 45: Using The Configuration Wizard

    System information, including system name, contact, location, and description. • Up to four email addresses and three SNMP trap hosts to receive notifications of system events. • Parameters for FC and iSCSI controller host ports. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 46: Using The Provisioning Wizard

    Using the Provisioning Wizard The Provisioning Wizard helps you create a vdisk with volumes and to map the volumes to hosts. The wizard has several steps, which are highlighted at the bottom of the panel as you complete them. The last step prompts you to confirm changes before applying them.
  • Page 47: Troubleshooting

    • Power cycle the system. • Make sure the power cord is properly connected and check the power source that it is connected to. • Check the event log for errors. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 48: Correcting Enclosure Ids

    Correcting enclosure IDs When installing a system with drive enclosures attached, the enclosure IDs might not agree with the physical cabling order. This is because the controller might have been previously attached to some of the same enclosures during factory testing and it attempts to preserve the previous enclosure IDs if possible. To correct this condition, make sure that both controllers are up and perform a rescan using SMU or the CLI.
  • Page 49: Are Both Drive Module Leds Off (Online/Activity And Fault/Uid)

    The link is down. • Check cable connections. • Reseat cables. • Replace cables. • In SMU, review the event logs for indicators of a specific fault in a host data path component. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 50: Is A Connected Port's Expansion Port Status Led Off

    Is a connected port’s Expansion Port Status LED off? Answer Possible Reasons Actions System functioning properly. No action required. The link is down. • Check cable connections. • Reseat cables. • Replace cables. • In SMU, review the event logs for indicators of a specific fault in a host data path component.
  • Page 51: Is The Drive Enclosure Back Panel Ok Led Off

    Contact an authorized service provider for assistance. • Replace if necessary. • If installing an I/O module FRU, try removing and reinstalling the new I/O module, and check the event log for errors. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 52: Controller Failure In A Single-Controller Configuration

    To preserve the existing data stored in the CompactFlash, you must transport the CompactFlash from the failed controller to a replacement controller using a procedure outlined in the HP StorageWorks 2312fc/2324fc controller replacement instructions, shipped with the replacement controller. Failure to use this procedure will result in the loss of data stored in the cache module.
  • Page 53: Isolating A Host-Side Connection Fault

    • No – The controller module’s port has failed. Replace the controller module. • Yes – Monitor the connection for a period of time. It may be an intermittent problem, which can occur with SFPs, damaged cables, and HBAs. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 54: Isolating A Controller Module Expansion Port Connection Fault

    Isolating a controller module expansion port connection fault During normal operation, when a controller module’s expansion port is connected to a drive enclosure, the expansion port status LED is green. If the connected port’s expansion port LED is off, the link is down. Use the following procedure to isolate the fault.
  • Page 55: Sensor Locations

    Controller module temperature sensors Description Normal operating Warning Critical operating Shutdown values range operating range range CPU temperature 0–3C, 0C 3–88C > 90C 88–90C 100C FPGA temperature 0–3C, None 0C 3–97C 97–100C 100C HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 56: Power Supply Module Voltage Sensors

    Table 8 Controller module temperature sensors (continued) Description Normal operating Warning Critical operating Shutdown values range operating range range Onboard temperature 1 None None None 0–70C Onboard temperature 2 None None None 0–70C Onboard temperature 3 None None None 0–70C (Capacitor temperature) CM temperature None...
  • Page 57: A Parts Catalog

    Optional CSR Order the part directly from HP and repair the product yourself, or you can request that HP repair the product. If you request repair from HP, you may be charged for the repair depending on the product warranty.
  • Page 58: Msa2312Fc Exploded View

    Figure 4 MSA2312fc exploded view Table 1 1 MSA2312fc parts list Item Description Spares part number Mandatory Optional SPS-BLANK,HDD 481344-001 Mandatory Hard drives — — a) SPS 480937-001 —DRV, HD 146GB MSA2 3.5” 15K DP SAS Mandatory —DRV, HD 300GB MSA2 3.5” 15K DP SAS 480938-001 Mandatory c) SPS—DRV, HD 450GB MSA2 3.5”...
  • Page 59 SPS-DC DISK ENCL, POWER SUPPLY 545764-001 Mandatory SPS-RAIL KIT VLS9000 457637-001 Mandatory shown SPS-CABLE KIT 481322-001 Mandatory shown (CLI and SAS expansion cables) 508297-001 Mandatory SPS-CA KIT, DB9 shown DB9-M to DB9-F (CLI cable) HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 60: Msa2324Fc Exploded View

    Figure 5 MSA2324fc exploded view Table 12 MSA2324fc parts list Item Description Spares part number Mandatory Optional SPS-BLANK,HDD 376383-002 Mandatory Hard drives — — a) 36-GB SAS, 10K rpm 376596-001 Mandatory b) 36-GB SAS, 15K rpm 432332-001 Mandatory c) 72-GB SAS, 10K rpm 447447-021 Mandatory d) 72-GB SAS, 15K rpm...
  • Page 61 SPS-DC DISK ENCL, POWER 545764-001 Mandatory SUPPLY SPS-RAIL KIT VLS9000 457637-001 Mandatory shown SPS-CABLE KIT 481322-001 Mandatory shown (CLI and SAS expansion cables) SPS-CA KIT, DB9 508297-001 Mandatory shown (DB9-M to DB9-F CLI cable) HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 62: Msa2000 3.5 12-Drive Enclosure Exploded View

    Figure 6 MSA2000 3.5 12-drive enclosure exploded view Table 13 MSA2000 3.5 12-drive enclosure parts list Item Description Spares part number Mandatory Optional SPS-BLANK,HDD 481344-001 Mandatory Hard drives — — a) SPS 480937-001 —DRV, HD 146GB MSA2 3.5” 15K DP SAS Mandatory —DRV, HD 300GB MSA2 3.5”...
  • Page 63 To determine the warranty service provided for this product, see the warranty information website at http://www.hp.com/go/storagewarranty. • To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store online at http://www.hp.com/buy/parts. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 64 Parts catalog...
  • Page 65: B Environmental Requirements And Specifications

    Site wiring must include an earth ground connection to the DC power source. Grounding must comply with local, national, or other applicable government codes and regulations. • Power circuits and associated circuit breakers must provide sufficient power and overload protection. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 66: Weight And Placement Guidelines

    Weight and placement guidelines Refer to Physical requirements for detailed size and weight specifications. • The weight of an enclosure depends on the number and type of modules installed. • Ideally, use two people to lift an enclosure. However, one person can safely lift an enclosure if its weight is reduced by removing the power and cooling modules and drive modules.
  • Page 67: Physical Requirements

    10% to 90% RH, 104ºF (40ºC) non condensing Temperature 41ºF to 104ºF (5ºC to 40ºC) Shock 5.0 g, 10 ms, half-sine Vibration 0.5 g, 1 octave/minute, 5 Hz to 500 Hz to 5 Hz, swept-sine HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 68: Electrical Requirements

    Electrical requirements Site wiring and power requirements Each enclosure has two power and cooling modules for redundancy. If full redundancy is required, use a separate power source for each module. The AC power supply unit in each power and cooling module is auto-ranging and is automatically configured to an input voltage range from 88–264 VAC with an input frequency of 47–63 Hz.
  • Page 69: C Electrostatic Discharge

    If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part. For more information on static electricity or assistance with product installation, contact an authorized reseller. HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 70 Electrostatic discharge...
  • Page 71: D Regulatory Compliance And Safety

    For questions regarding your product, visit http://www.hp.com For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.O. Box 692000, Mailstop 510101 Houston, Texas 77269-2000 HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide...
  • Page 72: Modifications

    The Regulatory Compliance label for the array is located behind the left ear on the side of the chassis. Laser device All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.
  • Page 73: Laser Product Label

    Laser product label The optional label in Figure 6- 1 or equivalent may be located on the surface of the HP supplied laser device. This optional label indicates that the product is classified as a CLASS 1 LASER PRODUCT. This label may appear on the laser device installed in your product.
  • Page 74: Bsmi Notice

    There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done by an HP authorized service provider using the HP spare part designated for this product. For more information about battery replacement or proper disposal, contact an HP authorized reseller or HP authorized service provider.
  • Page 75: Taiwan Battery Recycling Notice

    18 AWG, and the length of the cord must be between 1.8 m (6 ft) and 3.6 m (12 ft). If you have questions about the type of power cord to use, contact an HP authorized service provider. Route power cords so that they will not be walked on and cannot be pinched by items placed upon or against them.
  • Page 76: Grounding Methods

    Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an HP authorized reseller install the part. NOTE: For more information on static electricity, or assistance with product installation, contact your HP authorized reseller.
  • Page 77: Index

    European Union, regulatory compliance connecting notice controller enclosures to data hosts expansion port LED serial cable to set IP address troubleshooting to remote management hosts HP StorageWorks 2312fc and 2324fc Modular Smart Array user guide...
  • Page 78 faults label, laser isolating language field a host-side connection laser expansion port connection fault international certification and classification methodology information FCC (Federal Communications Commission) product label Class A Equipment, compliance notice radiation, warning Class B Equipment, compliance notice regulatory compliance notice declaration of conformity LEDs modifications...
  • Page 79 RFI/EMI connector hoods checking vibration operating range virtual disks safety precautions viewing status sensors voltage compliance rating locating volumes power supply verifying temperature HP StorageWorks 2312fc and 2324fc Modular Smart Array user guide...
  • Page 80 HP documentation HP storage HP Subscriber’s choice web-browser configuration work mat, static-dissipating wrist straps specifications using...

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