Page 1 Maintenance and Service Guide HP Compaq nx6325 Notebook PC HP Compaq nx6315 Notebook PC Document Part Number: 417967-001 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;...
Page 2 Java is a trademark of Sun Microsystems, Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3: Table Of Contents
1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
Page 4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Computer Major Components....3–2 3.3 Plastics Kit .
Page 5 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 6: Specifications
Contents 6 Specifications Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index Maintenance and Service Guide...
Page 7: Product Description
Product Description The HP Compaq nx6325 Notebook PC and HP Compaq nx6315 Notebook PC offer advanced modularity, AMD Turion™ Mobile 64 Technology and Mobile AMD Sempron™ processors, and extensive multimedia support. HP Compaq nx6325 Notebook PC and HP Compaq nx6315 Notebook PC Maintenance and Service Guide 1–1...
Page 8: Features
Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ AMD Turion 64 ML-60 (2.00-GHz) ❏ AMD Turion 64 ML-56 (1.80-GHz) ❏ AMD Turion 64 ML-52 (1.60-GHz) ❏ AMD Turion 64 ML-50 (1.60-GHz) ❏ Mobile AMD Sempron 3500+ (1.80-GHz) ❏...
Page 9 CD-ROM drive ■ Connectors: ❏ Accessory battery ❏ Audio-in (microphone) ❏ Audio-out (headphone) ❏ Digital Media Slot (HP Compaq nx6325 models only) ❏ Docking connector (HP Compaq nx6325 models only) ❏ ExpressCard ❏ External monitor ❏ IEEE 1394 ❏ PC Card ❏...
Page 10: Resetting The Computer
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow the steps below to reset the password. These steps also clear CMOS. ✎ The following steps will not clear an unknown password if the stringent security option has been enabled in the BIOS.
Page 11: Power Management
1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 12: External Components
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Item Component Display release latch Wireless light Power light 1–6 Table 1-1 Front Components Function Opens the computer. On: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth®...
Page 13 Front Components (Continued) Item Component Battery light Drive light Speakers (2) Digital Media Slot (HP Compaq nx6325 models only) Digital Media Slot light (HP Compaq nx6325 models only) Maintenance and Service Guide Table 1-1 Function ■ Amber: A battery is charging.
Page 14 Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...
Page 15: Right-Side Components
Item Component USB port (HP Compaq nx6325 models only) 1394 port RJ-11 (modem) jack Optical drive Maintenance and Service Guide Table 1-2 Right-Side Components Function Connects optional USB devices. Connects an optional IEEE 1394 device such as a camcorder. Connects a modem cable.
Page 16: Left-Side Components
Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components Item Component RJ-45 (network) jack External monitor port Exhaust vent 1–10 Table 1-3 Left-Side Components Function Connects a network cable. Connects an external monitor.
Page 17 Left-Side Components (Continued) Item Component USB ports (2) Audio-out (headphone) jack Audio-in (microphone) jack ExpressCard slot (HP Compaq nx6325 models only) PC Card slot (select models only) or smart card slot (select models only) Maintenance and Service Guide Table 1-3 Function Connect optional USB devices.
Page 18 Product Description The external components on the rear panel of the computer are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide...
Page 19: Rear Panel Components
Item Component Security cable slot Battery bay Smart adapter power connector S-Video-out jack (HP Compaq nx6325 models only) Maintenance and Service Guide Table 1-4 Rear Panel Components Function Attaches an optional security cable to the computer. Ä The security cable is designed to...
Page 20 Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide...
Page 21 Standard Keyboard Components Item Component f1 to f12 keys (12) caps lock key fn key Windows logo key Windows applications key Arrow keys Embedded numeric keypad keys (15) num lock key Maintenance and Service Guide Table 1-5 Function Execute frequently used system functions when pressed in combination with the fn key.
Page 22 Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 1 Item Component Power button Display switch 1–16 Table 1-6 Top Components, Part 1 Function When the computer is ■ Off, press to turn on the computer. ■...
Page 23 Top Components, Part 1 (Continued) Item Component Info Center button (HP Compaq nx6325 models only) Wireless button Presentation button (HP Compaq nx6325 models only) Caps lock light Num lock light Volume mute button (HP Compaq nx6325 models only) Volume down button...
Page 24 Product Description The computer top components are continued below and described in Table 1-7. Top Components, Part 2 1–18 Maintenance and Service Guide...
Page 25 Item Component TouchPad Left and right TouchPad buttons TouchPad scroll zone Fingerprint reader (HP Compaq nx6325 models only) Maintenance and Service Guide Table 1-7 Top Components, Part 2 Function Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.
Page 26: Bottom Components
The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Item Component Battery bay Docking connector (HP Compaq nx6325 models only) Primary battery release latches (2) 1–20 Table 1-8 Bottom Components Function Holds the primary battery.
Page 27 Bottom Components (Continued) Item Component Exhaust vents Hard drive bay Expansion memory module compartment Accessory battery connector (exposed when cover is pushed to the right) Maintenance and Service Guide Table 1-8 Function Enable airflow to cool internal components. Ä To prevent overheating, do not obstruct vents.
Page 28: Design Overview
The system board provides the following device connections: ■ AMD Turion 64 or Mobile AMD Sempron processors ■ Audio ■ Display ■ ExpressCard ■ Fingerprint reader board (HP Compaq nx6325 models only) ■ Hard drive ■ Keyboard and TouchPad ■ Memory module ■ Mini Card module ■...
Page 29: Troubleshooting
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 30 Troubleshooting 1. Open Computer Setup by turning on or restarting the computer, and then pressing Setup” message is displayed in the lower-left corner of the screen. In Computer Setup, the following shortcuts are available: ❏ To change the language, press ❏...
Page 31: Computer Setup Defaults
Computer Setup Defaults To return all settings in Computer Setup to the values that were set at the factory: 1. Open Computer Setup by turning on or restarting the computer, and then pressing Setup” message is displayed in the lower-left corner of the screen.
Page 32: Computer Setup Menus
Troubleshooting Computer Setup Menus The menu tables in this section provide an overview of Computer Setup options. ✎ Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. Select System Information Restore defaults Ignore changes and exit Save changes and exit 2–4...
Page 33: Security Menu
Select Setup password Power-on password Password options DriveLock passwords Smart Card security TPM Embedded Security Maintenance and Service Guide Table 2-2 Security Menu To Do This Enter, change, or delete a setup password. Enter, change, or delete a power-on password. ■...
Page 34: Diagnostics Menu
Troubleshooting Select System IDs Disk Sanitizer Select Memory Check Hard Drive Self-Test options 2–6 Table 2-2 Security Menu (Continued) To Do This Enter user-defined computer asset and ownership tag. Run Disk Sanitizer to destroy all existing data on the primary hard drive. The following options are available: ✎...
Page 35: System Configuration Menu
Select Language (or press f2). Boot options Maintenance and Service Guide Table 2-4 System Configuration Menu To Do This Change the Computer Setup language. ■ Set f9, f10, and f12 delay when starting up. ■ Enable/disable CD-ROM boot. ■ Enable/disable Floppy boot. ■...
Page 36 Troubleshooting System Configuration Menu (Continued) Select Device configurations 2–8 Table 2-4 To Do This ■ Swap the functions of the fn key and left ctrl key. ■ Enable/disable multiple standard pointing devices at startup. (To set the computer to support only a single, usually nonstandard, pointing device at startup, select Disable.) ■...
Page 37 System Configuration Menu (Continued) Select Device configurations (Continued) Built-In Device Options Port Options Maintenance and Service Guide Table 2-4 To Do This ■ Enable/disable SATA Native Support. ■ Enable/disable Dual Core CPU. ■ Enable/disable Secondary Battery Fast Charge. ■ Enable/disable embedded WWAN Device Radio.
Page 38: Troubleshooting Flowcharts
Troubleshooting 2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 39: Flowchart 2.1—Initial Troubleshooting
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Page 40: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reset the power cables in the docking device and at the AC outlet.
Page 41: Flowchart 2.3—No Power, Part
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery pack recharging it, moving it to another computer, Power on? Done Maintenance and Service Guide Done Replace power supply...
Page 42: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–14 Done Done Internal or...
Page 43: Flowchart 2.5—No Power, Part
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Page 44: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–16...
Page 45: Flowchart 2.7—No Video, Part
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.
Page 46 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Replace docking device. 2–18 Reinstall computer into docking device.
Page 47: Flowchart 2.9—No Operating System (Os) Loading
Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
Page 48 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–20 Go to “Flowchart 2.11—No OS...
Page 49 Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace CD or diskette in 2. Replace system drive? Remove diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive? Diskette Drive.”...
Page 50 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 51: Flowchart 2.13—No Os Loading, Diskette Drive
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup Utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup Utility. Maintenance and Service Guide Reseat diskette drive.
Page 52: Flowchart 2.14—No Os Loading, Optical Drive
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–24 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device? Reset the computer.
Page 53: Flowchart 2.15—No Audio, Part
Flowchart 2.15—No Audio, Part 1 No audio. Computer in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock docking device. Go to “Flowchart Device.” Troubleshooting Audio? Done Go to Internal...
Page 54: Flowchart 2.16—No Audio, Part
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–26 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 55: Flowchart 2.17—Nonfunctioning Device
Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
Page 56: Flowchart 2.18—Nonfunctioning Keyboard
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–28 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
Page 57 Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
Page 58 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–30 Replace jack or have jack activated. Connect to nondigital line.
Page 59: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 3–1...
Page 60: Computer Major Components
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
Page 61 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT, with BrightView 15.0-inch, XGA, TFT Switch covers (include LED board and LED board cable) For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models Keyboards Belgium Brazil Czech Republic...
Page 62 Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
Page 63 Spare Parts: Computer Major Components (Continued) Item Description Top covers (include TouchPad, bracket, and cable) For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models Fingerprint reader board (not illustrated; includes fingerprint reader board cable) Mini Card modules 802.11a/b/g WLAN module for use in the United...
Page 64 Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
Page 65 Spare Parts: Computer Major Components (Continued) Item Description Plastics Kit Includes: ExpressCard bezel PC Card bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 1 captive screw, captured by a C-clip) Not illustrated: Computer feet (6) Modem module (includes modem module cable) Modem module cable (included with modem...
Page 66 Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
Page 67 Mobile AMD Sempron 3200+ (1.60-GHz) Thermal Grease Kit (not illustrated) System boards (include PC Card/ExpressCard assembly) For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models USB/audio boards (include USB/audio board cable) For use with HP Compaq nx6325 models...
Page 68 Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide...
Page 69 Spare Parts: Computer Major Components (Continued) Item Description Hard drives (all 540 rpm, include frame) 100-GB 80-GB 60-GB 40-GB Optical drives (include bezel and optical drive bracket) 8X Max DVD±RW and CD-RW Combo Drive 4X Max DVD±RW and CD-RW Combo Drive 24X Max DVD/CD-RW Combo Drive 24X Max CD-ROM drive Maintenance and Service Guide...
Page 70: Plastics Kit
Illustrated Parts Catalog 3.3 Plastics Kit Spare Part Number Information Item Description Plastics Kit Includes: Memory module compartment cover (includes 1 captive screw, secured by a C-clip) Hard drive cover (includes 2 captive screws, secured by C-clips) PC Card bezel ExpressCard bezel RTC battery Computer feet (6)
Page 71: Cable Kit
3.4 Cable Kit Spare Part Number Information Item Description Cable Kit Includes: Microphone (for use only with HP Compaq nc6325 models) Modem module cable Bluetooth module cable Maintenance and Service Guide Table 3-3 Cable Kit Illustrated Parts Catalog Spare Part...
Page 72: Mass Storage Devices
Illustrated Parts Catalog 3.5 Mass Storage Devices Spare Part Number Information Item Description Hard drives (include frame) 100-GB 80-GB 60-GB 40-GB Optical drives (include bezel) 8X Max DVD±RW and CD-RW Combo Drive 4X Max DVD±RW and CD-RW Combo Drive 24X Max DVD/CD-RW Combo Drive 24X Max CD-ROM drive 3–14 Table 3-4...
Page 73: Miscellaneous (Not Illustrated)
MultiBay 24X DVD/CD-RW Combo Drive (for use in External MultiBay II and HP Docking Station) DVD±RW and CD-RW Double-Layer Combo Drive (for use in External MultiBay II and HP Docking Station) Nylon carrying case Maintenance and Service Guide Table 3-5...
Page 74: Spare Part
Illustrated Parts Catalog Miscellaneous (Not Illustrated) Spare Part Information (Continued) Description Power cords For use in: Australia Belgium, Europe, Finland, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Brazil Canada, French Canada, Latin America, Taiwan, and the United States Denmark Hong Kong and the United Kingdom Israel...
Page 75 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Description Screw Kit (includes the following screws; refer to Appendix A, “Screw Listing,” specifications and usage) ■ Hex socket HM5.0×9.0 screw lock ■ Phillips PM2.5×13.0 spring-loaded screw ■ Phillips PM2.5×4.0 shoulder screw ■ Phillips PM2.5×4.0 screw ■...
Page 76: Sequential Part Number Listing
8-cell travel battery 373314-001 MultiBay 8X DVD-ROM Drive (for use in External MultiBay II and HP Docking Station) 373315-001 MultiBay 24X DVD/CD-RW Combo Drive (for use in External MultiBay II and HP Docking Station) 3–18 Table 3-6 Maintenance and Service Guide...
Page 77 Sequential Part Number Listing (Continued) Spare Part Number Description 375557-001 DVD±RW and CD-RW Double Layer Combo Drive (for use in External MultiBay II and HP Docking Station) 380089-001 HP Docking Station Miscellaneous Plastics Kit 381090-001 65-watt AC adapter 391174-001 HP Docking Station 120 W AC adapter 393652-001 6-cell, 4.0-Ah battery...
Page 78 430865-001 Top cover for use with HP Compaq nx6315 models (includes TouchPad, bracket, and cable) 430866-001 Top cover for use with HP Compaq nx6325 models (includes TouchPad, bracket, and cable) 430867-001 15.0-inch XGA, TFT display assembly (includes wireless antenna transceivers and cables) 430868-001 15.0-inch XGA, TFT display assembly with BrightView...
Page 79 Switch cover for use with HP Compaq nx6315 models (includes LED board and LED board cable) 430878-001 Switch cover for use with HP Compaq nx6325 models (includes LED board and LED board cable) 430879-001 Base enclosure for use with HP Compaq nx6315 models...
Page 80 Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 432160-001 Plastics Kit 416039-001 Keyboard for use with models with TouchPad and fingerprint reader in the United States 416039-021 Keyboard for use with models with TouchPad and fingerprint reader in Europe 416039-031 Keyboard for use with models with TouchPad and fingerprint...
Page 81 Sequential Part Number Listing (Continued) Spare Part Number Description 416039-151 Keyboard for use with models with TouchPad and fingerprint reader in Greece 416039-161 Keyboard for use with models with TouchPad and fingerprint reader in Latin America 416039-171 Keyboard for use with models with TouchPad and fingerprint reader in Saudi Arabia 416039-201 Keyboard for use with models with TouchPad and fingerprint...
Page 82 Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 416039-BA1 Keyboard for use with models with TouchPad and fingerprint reader in Slovenia 416039-BB1 Keyboard for use with models with TouchPad and fingerprint reader in Israel 416039-DD1 Keyboard for use with models with TouchPad and fingerprint reader in Iceland 432160-001 Screw Kit...
Page 83: Removal And Replacement Preliminaries
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Torx8 screwdriver ■...
Page 84: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 85: Preventing Damage To Removable Drives
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer.
Page 86: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 87: Packaging And Transporting Precautions
4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Page 88: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 89: Grounding Equipment And Methods
4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 90: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Page 91: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 50 screws and screw locks, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.
Page 92: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
Page 93: Disassembly Sequence Chart
5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description Preparing the Computer for Disassembly Battery Hard Drive Computer Feet Bluetooth Module External Memory Module Optical Drive Keyboard 5.10...
Page 94: Preparing The Computer For Disassembly
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description 5.14 Mini Card WLAN Module Å To prevent an unresponsive system and the display of a warning message, install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country.
Page 95 Battery Spare Part Number Information 6-cell, 5.1-Ah 6-cell, 4.0-Ah 4. Remove the battery by following these steps: a. Turn the computer upside down with the rear panel toward you. b. Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery.
Page 96: Hard Drive
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information Hard drives (all 540 rpm, include frame) 100-GB 80-GB 60-GB 40-GB 1. Prepare the computer for disassembly (refer to 2. Position the computer with the front toward you. 5–6 413853-001 413852-001...
Page 97 3. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the computer. 4. Lift the right side of the hard drive cover 2 and swing it up and to the left. 5. Remove the hard drive cover. ✎...
Page 98 Removal and Replacement Procedures 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1. 7. Grasp the mylar tab 2 on the hard drive and slide the hard drive 3 to the right to disconnect it from the system board. 8.
Page 99 Removal and Replacement Procedures 9. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 from each side of the hard drive. 10. Lift the frame 2 straight up to remove if from the hard drive. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Page 100: Computer Feet
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 430884-001. Replacing the Computer Feet 5–10 Maintenance and Service Guide...
Page 101: Bluetooth Module
5.6 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 1. Prepare the computer for disassembly (refer to 2. Remove the hard drive 3. Slide the Bluetooth module 1 out of the clip in the hard drive compartment.
Page 102: External Memory Module
Removal and Replacement Procedures 5.7 External Memory Module Memory Module Spare Part Number Information PC2-5300 1024-MB 512-MB 256-MB 1. Prepare the computer for disassembly (refer to 2. Position the computer with the front toward you. 3. Loosen the Phillips PM2.0×5.0 screw 1 that secures the memory module compartment cover to the computer.
Page 103 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 7. Slide the module 2 away from the socket at an angle. 8.
Page 104: Optical Drive
Removal and Replacement Procedures 5.8 Optical Drive Optical Drive Spare Part Number Information 8X Max DVD±RW and CD-RW Combo Drive 4X Max DVD±RW and CD-RW Combo Drive 24X Max DVD/CD-RW Combo Drive 24X Max CD-ROM drive 1. Prepare the computer for disassembly 2.
Page 105 6. If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×4.0 screws 1 that secure the bracket to the optical drive. 7. Remove the optical drive bracket 2. Removing the Optical Drive Reverse the above procedure to reassemble and install an optical drive.
Page 106: Keyboard
Removal and Replacement Procedures Keyboard Keyboard Spare Part Number Information Belgium Brazil Czech Republic Denmark Europe France French Canada Germany Greece Hungary Iceland Israel Italy Japan Korea 1. Prepare the computer for disassembly 2. Remove the memory module compartment cover (Section 5–16 416039-A41...
Page 107 Removal and Replacement Procedures 3. Remove the two Torx8 T8M2.0×9.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws Maintenance and Service Guide 5–17...
Page 108 Removal and Replacement Procedures 4. Turn the computer display-side up with the front toward you. 5. Open the computer as far as possible. 6. Slide the four keyboard retaining latches 1 toward you. 7. Lift the rear edge of the keyboard 2 and swing it forward until it rests on the palm rest.
Page 109 8. Release the ZIF connector 1 to which the pointing stick cable is attached and disconnect the pointing stick cable 2. Disconnecting the Keyboard Cable 9. Remove the keyboard. Reverse the above procedure to install the keyboard. Maintenance and Service Guide Removal and Replacement Procedures 5–19...
Page 110: Fan
Removal and Replacement Procedures 5.10 Fan Fan Spare Part Number Information 1. Prepare the computer for disassembly 2. Release the keyboard 3. Disconnect the fan cable 1 from the system board. 4. Loosen the two Phillips PM2.0×7.0 screws 2 that secure the fan to the computer.
Page 111: Heat Sink
5.11 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) Thermal Grease Kit (not illustrated) 1. Prepare the computer for disassembly 2. Release the keyboard 3. Remove the fan Maintenance and Service Guide Removal and Replacement Procedures (Section 5.9).
Page 112 Removal and Replacement Procedures 4. Remove the four Phillips PM2.0×6.0 screws 1 that secure the heat sink to the computer. 5. Lift the right side of the heat sink 2 to disengage it from the processor. 6. Slide the heat sink 3 to the right to remove it. ✎...
Page 113 Removal and Replacement Procedures ✎ The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of the heat sink 1 and system board components 2 each time the heat sink is removed. Thermal paste and pads are included with the heat sink and all processor spare part kits.
Page 114: Processor
Removal and Replacement Procedures 5.12 Processor Processor Spare Part Number Information AMD Turion 64 ML-60 (2.00-GHz) AMD Turion 64 ML-56 (1.80-GHz) AMD Turion 64 ML-52 (1.60-GHz) AMD Turion 64 ML-50 (1.60-GHz) Mobile AMD Sempron 3500+ (1.80-GHz) Mobile AMD Sempron 3400+ (1.80-GHz) Mobile AMD Sempron 3200+ (1.60-GHz) 1.
Page 115 5. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be located in the left-rear corner of the processor socket when you install the processor.
Page 116: Rtc Battery
Removal and Replacement Procedures 5.13 RTC Battery ✎ The RTC battery is included in the Plastics Kit, spare part number 430884-001. 1. Prepare the computer for disassembly 2. Release the keyboard 3. Remove the RTC battery from the socket on the system board.
Page 117: Mini Card Wlan Module
5.14 Mini Card WLAN Module Spare Part Number Information 802.11a/b/g WLAN module for use in the United States and Canada 802.11a/b/g WLAN module for use in Japan 802.11a/b/g WLAN module for use in the ROW countries listed below: China Honduras Ecuador Pakistan Haiti...
Page 118 Removal and Replacement Procedures 4. Make note of which antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module. 5. Remove the two Phillips PM2.5×4.0 screws 2 that secure the Mini Card WLAN module to the computer.
Page 119: Internal Memory Module
5.15 Internal Memory Module Memory Module Spare Part Number Information PC2-5300 1024-MB 512-MB 256-MB 1. Prepare the computer for disassembly 2. Release the keyboard Maintenance and Service Guide Removal and Replacement Procedures (Section (Section 5.9). 414046-001 414045-001 414044-001 5.3). 5–29...
Page 120 Removal and Replacement Procedures 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 4. Slide the module 2 away from the socket at an angle. 5.
Page 121: Switch Cover
Both switch cover spare part kits include an LED board and LED board cable. Switch Cover Spare Part Number Information For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models 1. Prepare the computer for disassembly 2.
Page 122 Removal and Replacement Procedures 5. Turn the computer display-side up with front toward you. 6. Open the computer as far as possible. 7. Disconnect the LED board cable 1 from the system board. 8. Insert a flat-bladed screwdriver into the four notches 2 on the front edge of the switch cover 3 and lift up until the cover disengages from the computer.
Page 123: Display Assembly
5.17 Display Assembly Display Assembly Spare Part Number Information 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT, with BrightView 15.0-inch, XGA, TFT 1. Prepare the computer for disassembly 2. Remove the keyboard 3. Disconnect the wireless antenna cables from the Mini Card WLAN module 4.
Page 124 Removal and Replacement Procedures 5. Remove the four Torx8 T82.5×9.0 screws that secure the display assembly to the computer. Removing the Display Assembly Screws 5–34 Maintenance and Service Guide...
Page 125 6. Turn the computer display-side up with the front toward you. 7. Open the computer as far as possible. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
Page 126: Top Cover
Removal and Replacement Procedures 5.18 Top Cover Top Cover Spare Part Number Information For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models Fingerprint reader board (not illustrated; includes fingerprint reader board cable) 1. Prepare the computer for disassembly and then remove the following components: a.
Page 127 Removal and Replacement Procedures 3. Remove the thirteen Torx8 T8M2.5×9.0 screws that secure the top cover to the computer. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 5–37...
Page 128 4. Turn the computer right-side up with the front toward you. 5. Disconnect the following cables from the system board: 1 TouchPad cable 2 Fingerprint reader board cable (HP Compaq nx6325 models only) 3 Microphone cable 6. Remove the two Torx8 T8M2.5×9.0 screws 4 that secure the top cover to the computer.
Page 129 7. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure. 8. Swing the top cover 2 toward you until the left and right sides of the top cover disengage from the base enclosure. 9.
Page 130: Speaker
Removal and Replacement Procedures 5.19 Speaker Speaker Spare Part Number Information Speaker 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Optical drive c. Keyboard d. Switch cover e. Display assembly f. Top cover 5–40 (Section 5.4)
Page 131 2. Disconnect the speaker cable 1 from the system board. 3. Remove the speaker 2. Removing the Speaker Reverse the above procedure to install the speaker. Maintenance and Service Guide Removal and Replacement Procedures 5–41...
Page 132: Microphone
Removal and Replacement Procedures 5.20 Microphone ✎ The microphone is included in the Cable Kit, spare part number 430883-001, and is for use only with HP Compaq nx6325 models. 1. Prepare the computer for disassembly and then remove the following components: a.
Page 133 2. Disconnect the microphone cable 1 from the system board and remove the microphone 2 from the computer. 3. If it is necessary to replace the Bluetooth module cable, disconnect the cable 3 from the system board, remove the cable 4 from the clips in the base enclosure, and then remove the cable 5 from computer.
Page 134: Modem Module
Removal and Replacement Procedures 5.21 Modem Module Modem Module Spare Part Number Information Modem module (includes modem module cable) 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Optical drive c. Keyboard d. Switch cover e.
Page 135 2. Remove the two Phillips PM2.5×4.0 screws 1 that secure the modem module to the system board. 3. Lift the front of the modem module 2 to disconnect it from the system board. 4. Disconnect the modem module cable 3 from the modem module.
Page 136: Usb/Audio Board
Removal and Replacement Procedures 5.22 USB/Audio Board USB/Audio Board Spare Part Number Information Includes USB/audio board cable For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models 1. Prepare the computer for disassembly and then remove the following components: a.
Page 137 2. Position the computer with the rear panel toward you. 3. Release the ZIF connector to which the USB/audio board cable is connected and disconnect the USB/audio board cable 1 from the system board. 4. Remove the Phillips PM2.0×3.0 screw 2 that secures the USB/audio board to the base enclosure.
Page 138: System Board
5.23 System Board System Board Spare Part Number Information System boards (include PC Card/ExpressCard assembly) For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models ✎ When replacing the system board, be sure that the following...
Page 139 Removal and Replacement Procedures d. Switch cover (Section 5.16) e. Display assembly (Section 5.17) f. Top cover (Section 5.18) g. Speaker (Section 5.19) h. Microphone (Section 5.20) i. USB/audio board (Section 5.22) 2. Remove the two HM5.0×9.0 screw locks on each side of the external monitor connector.
Page 140 Removal and Replacement Procedures 3. Use the optical drive connector 1 to lift the right side of the system board 2 until the power connector 3 is clear of the base enclosure. 4. Slide the system board 4 to the right at an angle and remove it from the base enclosure.
Page 141 This chapter provides physical and performance specifications. Dimensions Height Width Depth (varies from front to back) Weight With 15.0-inch display, optical drive, and 6-cell battery pack Input Power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Maintenance and Service Guide Specifications...
Page 142 Specifications Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Random Vibration Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6–2 Table 6-1 Computer (Continued)
Page 143 15.0-inch, SXGA+WVA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 30.0 cm 22.9 cm 38.1 cm Up to 16.8 million 250:1 150 nits typical 0.264 ×...
Page 144 Specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–4 Table 6-3 15.0-inch, XGA, TFT Display 30.0 cm 22.9 cm 38.1 cm Up to 16.8 million 250:1 150 nits typical 0.264 ×...
Page 145: Hard Drives
Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disc rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 146 Specifications Primary 6-cell, Li-Ion Battery Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating 6–6 Table 6-5 2.00 cm 9.40 cm 13.40 cm 0.34 kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C Maintenance and Service Guide 0.79 in 3.70 in...
Page 147 Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Maintenance and Service Guide Table 6-6 DVD/CD-RW Combo Drive Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
Page 148 Specifications DVD/CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time 6–8 Table 6-6 1.2 mm (0.047 in) 0.74 µm CD media...
Page 149 DVD±RW and CD-RW Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Maintenance and Service Guide Table 6-7 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
Page 150 Specifications DVD±RW and CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time 6–10...
Page 151 Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Maintenance and Service Guide Table 6-8 CD-ROM Drive CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-RCD-RW Photo CD (single and multisession) CD-Bridge...
Page 152: System Dma
Specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. 6–12 Table 6-9 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned...
Page 153: System Interrupts
Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* Maintenance and Service Guide Table 6-10 System Interrupts System Function System timer Standard 101-/102-Key or Microsoft Natural Keyboard Cascaded 82801DB/DBM USB2 Enhanced Host Controller—24CD COM1 Conexant AC—Link Audio 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP Diskette drive...
Page 154 Specifications System Interrupts (Continued) IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. 6–14 Table 6-10 USB EHCI controller—24CD...
Page 155 I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 093 - 09F 0A0 - 0A1...
Page 156 Specifications System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 202 - 21F 220 - 22F 230 - 26D 26E - 26...
Page 157 System I/O Addresses (Continued) I/O Address (hex) 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3...
Page 158: System Memory Map
Specifications Size Memory Address 640 KB 00000000-0009FFFF 128 KB 000A0000-000BFFFF 48 KB 000C0000-000CBFFF 160 KB 000C8000-000E7FFF 64 KB 000E8000-000FFFFF 15 MB 00100000-00FFFFFF 58 MB 01000000-047FFFFF 58 MB 04800000-07FFFFFF 2 MB 08000000-080FFFFF 4 GB 08200000-FFFEFFFF 64 KB FFFF0000-FFFFFFFF 6–18 Table 6-12 System Memory Map System Function Base memory...
Page 159: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part numbers 413705-001 and 432160-001. Maintenance and Service Guide A–1...
Page 160 Screw Listing Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips; documented in One screw that secures the memory module compartment cover to the computer (screw is captured on the cover by a C-clip; documented in Section 5.7) Phillips PM2.0×5.0 Screw Locations...
Page 161 Phillips PM2.5×13.0 Spring-Loaded Hard Drive Where used: One screw that secures the hard drive to the computer (screw is captured on the hard drive frame by a C-clip; documented in Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw Screw Location Maintenance and Service Guide Table A-2 Retention Screw Color...
Page 162 Screw Listing Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM3.0×4.0 Screw Locations A–4 Table A-3 Phillips PM3.0×4.0 Screw Color Qty. Silver Length Thread 4.0 mm 3.0 mm Maintenance and Service Guide Head Width 4.5 mm...
Page 163 Where used: One screw that secures the optical drive to the computer (documented in Section 5.8) Two screws that secure the keyboard to the computer (documented in Section 5.9) Four screws that secure the display assembly to the computer (documented Section 5.17) Torx8 T8M2.5×9.0 Screw Locations...
Page 164 Screw Listing Torx8 T8M2.5×9.0 Screw (Continued) Where used: 13 screws that secure the top cover to the computer (documented in Section 5.18) Torx8 T8M2.5×9.0 Screw Locations A–6 Table A-4 Color Qty. Length Black 9.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 165 Torx8 T8M2.5×9.0 Screw (Continued) Where used: Two screws that secure the display assembly to the computer (documented Section 5.17) Two screws that secure the top cover to the computer (documented in Section 5.18) Torx8 T8M2.5×9.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty.
Page 166 Screw Listing Where used: 2 screws that secure the optical drive bracket to the optical drive to the computer (documented in Section Phillips PM2.0×3.0 Screw Locations A–8 Table A-5 Phillips PM2.0×3.0 Screw Color Qty. Silver 5.8) Length Thread 3.0 mm 2.0 mm Maintenance and Service Guide Head...
Page 167 Phillips PM2.0×3.0 Screw (Continued) Where used: One screw that secures the USB/audio board to the base enclosure (documented in Section Phillips PM2.0×3.0 Screw Location Maintenance and Service Guide Table A-5 Color Qty. Silver 5.22) Screw Listing Length Thread 3.0 mm 2.0 mm Head Width...
Page 168 Screw Listing Where used: 2 screws that secure the switch cover to the computer (documented in Section 5.16) Torx8 T8M2.5×2.0 Screw Locations A–10 Table A-6 Torx8 T8M2.5×2.0 Screw Color Qty. Black Length Thread 2.0 mm 2.5 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 169 Where used: 2 screws that secure the fan assembly to the computer (documented in Section 5.17) Phillips PM2.0×7.0 Screw Locations Maintenance and Service Guide Table A-7 Phillips PM2.0×7.0 Screw Color Qty. Silver Screw Listing Length Thread 7.0 mm 2.0 mm Head Width 5.0 mm...
Page 170 Screw Listing Phillips PM2.0×7.0 Screw (Continued) Where used: 4 screws that secure the heat sink to the to the computer (documented in Section 5.11) Phillips PM2.0×7.0 Screw Locations A–12 Table A-7 Color Qty. Length Silver 7.0 mm Maintenance and Service Guide Head Thread Width...
Page 171 Where used: Two screws that secure the Mini Card WLAN to the computer (documented in Section 5.14) Two screws that secure the modem module to the computer (documented in Section 5.21) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide Table A-8 Phillips PM2.5×4.0 Screw Color Qty.
Page 172 Screw Listing Hex Socket HM5.0×9.0 Screw Lock Where used: 2 screw locks that secure the system board to the computer (documented in Section 5.23) Hex Socket HM5.0×9.0 Screw Lock Locations A–14 Table A-9 Color Qty. Length Silver 9.0 mm Maintenance and Service Guide Head Thread Width...
Page 173: Backup And Recovery
✎ HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using HP Backup and Recovery Manager. ✎ Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager.
Page 174: Backing Up The System
This process will take several minutes, depending on the file size and the speed of the computer. To back up specific files or folders: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next.
Page 175: Backing Up The Entire Hard Drive
This process may take over an hour, depending on your computer speed and the amount of data being stored. To back up your entire hard drive: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next.
Page 176: Backing Up Modifications Made To The System
You can schedule recovery points for a specific time or event in your system. To create and schedule a system recovery point: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next.
Page 177: Scheduling Backups
Scheduling Backups To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. The “Backup Scheduler” page opens. 2. Click Next. 3. Schedule system recovery points at specific intervals (now, daily, weekly, or monthly) or at specific events, such as at...
Page 178: Creating Recovery Discs
After setting up the computer for the first time, you can create a set of recovery discs of the full factory image, using Recovery Media Creator in the HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability.
Page 179: Performing A Recovery
Recovery Media Creator, you will be prompted to continue the disc creation process where you left off. To create a set of recovery discs: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next.
Page 180: Performing A Recovery From The Hard Drive
Initiating a Recovery in Windows To initiate a recovery in Windows: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 3. Click Next. 4. Click Recover important files or the entire system, and then click Next.
Page 181 Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance (EIA) http://www.eiae.org...
Page 182 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. ✎ Disassembly procedures differ from one display assembly to another.
Page 183 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide C–3...
Page 184 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel C–4 Maintenance and Service Guide...
Page 185 Display Component Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. Removing the Display Inverter Maintenance and Service Guide C–5...
Page 186 Display Component Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. Removing the Display Panel Assembly C–6 Maintenance and Service Guide...
Page 187 Display Component Recycling 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Removing the Display Panel Frame Screws Maintenance and Service Guide C–7...
Page 188 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. Removing the Display Frame C–8 Maintenance and Service Guide...
Page 189 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide Display Component Recycling C–9...
Page 190 Display Component Recycling 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel. Releasing the Backlight Cables C–10 Maintenance and Service Guide...
Page 191 Display Component Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Removing the Backlight Frame Maintenance and Service Guide C–11...
Page 192 Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight C–12 Maintenance and Service Guide...
Page 193 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel.
Page 194 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the LCD panel and backlight. C–14 Maintenance and Service Guide...
Page 195: Connector Pin Assignments
Connector Pin Assignments Signal Audio out, left channel Audio out, right channel Maintenance and Service Guide Table D-1 Audio-Out (Headphone) Signal Ground D–1...
Page 196: Universal Serial Bus
Connector Pin Assignments Signal Audio signal in Audio signal in Signal +5 VDC Data – D–2 Table D-2 Audio-In (Microphone) Table D-3 Universal Serial Bus Signal Ground Signal Data + Ground Maintenance and Service Guide...
Page 197 Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground Maintenance and Service Guide Connector Pin Assignments Table D-4 S-Video-Out Signal TV-CD S-VHS intensity ground Composite video ground D–3...
Page 198: External Monitor
Connector Pin Assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog D–4 Table D-5 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
Page 199 Signal Unused Ring Maintenance and Service Guide Table D-6 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments D–5...
Page 200 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused D–6 Table D-7 RJ-45 (Network) Signal Unused Receive – Unused Unused Maintenance and Service Guide...
Page 201: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
Page 202: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 203 Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 204 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 205 1394 port 1–9 AC adapter, spare part number 3–15 3–19 accessory battery connector 1–21 arrow keys 1–15 audio troubleshooting 2–25 audio-in jack location 1–11 pin assignments D–2 audio-out jack location 1–11 pin assignments D–1 base enclosure, spare part numbers 3–9 battery removal 5–5 spare part numbers 3–9...
Page 206 1–16 docking connector 1–20 docking device, troubleshooting 2–18 docking station AC adapter, spare part number 3–15 3–19 Docking Station, HP, spare part number 3–15 drive light 1–7 drives, preventing damage 4–3 DVD/CD-RW Combo Drive OS loading problems 2–24 precautions 4–3 removal 5–14...
Page 207 removal 5–14 spare part numbers 3–11 3–14 3–15 5–14 specifications 6–9 DVD-ROM drive OS loading problems 2–24 spare part number 3–15 3–18 electrostatic discharge 4–4 4–8 exhaust vents 1–10 ExpressCard bezel, illustrated 3–12 ExpressCard slot 1–11 external monitor port location 1–10 pin assignments D–4 External MultiBay II power cable and stand, spare part...
Page 208 5–21 spare part number 3–7 3–21 5–21 HP Docking Station AC adapter, spare part number 3–15 3–19 HP Docking Station, spare part number 3–15 I/O address specifications 6–15 Info Center button 1–17 interrupt specifications 6–13 keyboard removal 5–16 spare part numbers 3–3 3–22...
Page 209 modem module removal 5–44 spare part number 3–7 3–21 5–44 troubleshooting 2–30 modem module cable illustrated 3–13 removal 5–45 monitor port location 1–10 pin assignments D–4 network jack location 1–10 pin assignments D–6 network, troubleshooting 2–30 nonfunctioning device, troubleshooting 2–18 key 1–15 num lock num lock light 1–17...
Page 210 Index RJ-11 jack location 1–9 pin assignments D–5 RJ-45 jack location 1–10 pin assignments D–6 RTC battery illustrated 3–12 removal 5–26 Screw Kit contents A–1 spare part numbers 3–17 3–20 3–21 screw listing A–1 security cable slot 1–13 serial number 3–1 service considerations 4–2 smart card slot 1–11 speaker...
Page 211 TouchPad buttons 1–19 TouchPad cable, disconnection 5–38 TouchPad scroll zone 1–19 TouchPad, location 1–19 transporting precautions 4–5 travel battery, spare part number 3–15 troubleshooting audio 2–25 docking device 2–18 flowcharts 2–10 keyboard 2–28 modem 2–30 network 2–30 nonfunctioning device 2–18 2–27 OS loading 2–19 overview 2–1...

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Nx6315

HP Compaq nx6325 Maintenance And Service Manual

Table of Contents

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

3.5 Mass Storage Devices

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

Quick Links

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Troubleshooting

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