Page 1 Maintenance and Service Guide HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs Document Part Number: 373146-001 February 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts;...
Page 2: Maintenance And Service Guide
Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Notebook .
Page 4 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 5: Product Description
Product Description The HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs offer advanced modularity, Intel® Pentium® M and Celeron® processors, and extensive multimedia support. HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs Maintenance and Service Guide 1–1...
Page 6: Features
Product Description 1.1 Features ■ The following processors are available, varying by notebook model: ❏ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, 1.60-, or 1.30-GHz processor, ❏ Intel Celeron 1.5- or 1.4-GHz ■ The following displays are available, varying by notebook model: ❏...
Page 7 Product Description ■ External 65-watt AC adapter with 3-wire power cord, varying by notebook model ■ 6-cell Li-Ion battery pack ■ Stereo speakers ■ Volume up, volume mute, and volume down buttons (full-featured models only) ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured”...
Page 8: Resetting The Notebook
Product Description ■ Connectors: ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Universal Serial Bus (USB) v. 2.0 (4 ports on full-featured notebook models, 2 ports on defeatured notebook models) ❏ Power ❏ External monitor ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏...
Page 9: Power Management
Product Description 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not reinsert any battery packs at this time. 6. Turn on the notebook. All passwords and all CMOS settings have been cleared. 1.3 Power Management The notebook comes with power management features that extend battery operating time and conserve power.
Page 10: External Components
Product Description 1.4 External Components The external components on the front of the notebook are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function Infrared port Provides wireless communication between (full-featured models the notebook and an optional only) IrDA-compliant device.
Page 11 Product Description Table 1-1 Front Components (Continued) Item Component Function Wireless light On: an integrated wireless device has been enabled. ■ Power/standby light Green: The notebook is on. ■ Blinking green: The notebook is in standby mode. ■ Off: The notebook is off or in hibernation. ■...
Page 12 Product Description The external components on the right side of the notebook are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...
Page 13: Right-Side Components
Product Description Table 1-2 Right-Side Components Item Component Function Audio-out Connect optional headphones or powered (headphone) jack stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR. Audio-in Connects an optional monaural (microphone) jack microphone.
Page 14: Left-Side Components
Product Description The external components on the left side of the notebook are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function USB ports (2) Connect USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cable, or connect an optional External MultiBay II to the notebook.
Page 15 Product Description Table 1-3 Left-Side Components (Continued) Item Component Function Exhaust vent Provides airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs, or clothing, to block airflow.
Page 16 Product Description The external components on the rear panel of the notebook are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide...
Page 17: Rear Panel Components
Product Description Table 1-4 Rear Panel Components Item Component Function Security cable slot Attaches an optional security cable to the notebook. Ä Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. Battery bay Holds a battery pack.
Page 18 Product Description The standard keyboard components of the notebook are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide...
Page 19 Product Description Table 1-5 Standard Keyboard Components Item Component Function f1 to f12 keys (12) Perform system and application tasks. When combined with the fn key, several keys and buttons perform additional tasks as hotkeys. caps lock key Enables caps lock and turns on the caps lock light.
Page 20 Product Description The notebook top components are shown below and described in Table 1-6. Top Components, Part 1 Table 1-6 Top Components, Part 1 Item Component Function Power/standby button When the notebook is: ■ Off, press to turn on the notebook. ■...
Page 21 Product Description Table 1-6 Top Components, Part 1 (Continued) Item Component Function ■ If the notebook is closed while on, turns Display lid switch off the display. ■ If the notebook is opened while in standby, turns on the notebook (resumes from standby).
Page 22 Product Description The notebook top components are continued below and described in Table 1-7. Top Components, Part 2 1–18 Maintenance and Service Guide...
Page 23 Product Description Table 1-7 Top Components, Part 2 Item Component Function Volume mute button Mutes or restores system volume. (full-featured models only) Volume down button Decreases system volume. (full-featured models only) Volume up button Increases system volume. (full-featured models only) TouchPad Moves the pointer and selects or activates items on the screen.
Page 24: Bottom Components
Product Description The external components on the bottom of the notebook are shown below and described in Table 1-8. Bottom Components Table 1-8 Bottom Components Item Component Function Primary battery bay Holds the primary battery pack. Primary battery locking Secures the primary battery pack into latch the battery bay.
Page 25 Product Description Table 1-8 Bottom Components (Continued) Item Component Function Memory module Contains 2 memory slots that support compartment replaceable memory modules. The number of preinstalled memory modules varies by notebook model. Mini PCI compartment Holds an optional wireless LAN device. Ä...
Page 26: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 27: Troubleshooting
Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 28: Selecting From The Main Menu
Troubleshooting 2. Select the Main, Security, Advanced, or Tools menu. 3. To close Computer Setup and restart the notebook: ❏ Select Exit > Exit Saving Changes, and then press enter — or — ❏ Select Exit > Exit Discarding Changes, and then press enter.
Page 29: Selecting From The Security Menu
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator Password Enter, change, or delete an Administrator password. Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock user or master password. ✎...
Page 30: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Order Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. Accessibility Options Allows electronic and information technology to be accessible to people with varying ranges of...
Page 31: Troubleshooting Flowcharts
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 32 Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 33: Flowchart 2.1—Initial Troubleshooting
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart working? 2.17—Nonfunction ing Device.” Go to Is there video? “Flowchart Go to (no boot)
Page 34: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
Page 35: Flowchart 2.3—No Power, Part
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another notebook, or replacing it. Replace Power on? power supply...
Page 36: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in notebook and at power source. Power on? Done External Internal or Replace external external AC Try different Power outlet AC adapter.
Page 37: Flowchart 2.5—No Power, Part
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open notebook. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close notebook and retest. Replace the following items (if applicable). Check Power on? notebook operation after each replacement: 1.
Page 38: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or docking 2.7—No Video, combination. device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 39: Flowchart 2.7—No Video, Part
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove notebook from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
Page 40 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage Reinstall setting on docking notebook into device. docking device. Reset monitor cable connector at Docking docking device. Done device operating? Docking device...
Page 41: Flowchart 2.9—No Operating System (Os) Loading
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
Page 42 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
Page 43 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace CD or hard drive. diskette in 2. Replace system drive? board. Hard drive Done accessible? Remove diskette and Run FDISK.
Page 44 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK and Replace Diagnostics check for...
Page 45: Flowchart 2.13—No Os Loading, Diskette Drive
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot notebook. Check diskette for system files. Go to Boot Try different “Flowchart from another diskette.
Page 46 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. notebook. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
Page 47 Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Notebook in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Replace the following docking device Go to components one at a time, as applicable. “Flowchart Check audio status after each change.
Page 48 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 49 Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart 2.9—No Reattach device.
Page 50 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. Done Done Replace system board. 2–24 Maintenance and Service Guide...
Page 51 Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. Done Done Replace system board.
Page 52 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Reload NIC/modem Done drivers and configured reconfigure. in OS? Disconnect all Replace NIC/modem power from (if applicable).
Page 53: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide 3–1...
Page 54: Notebook Major Components
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
Page 55 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components Spare Part Item Description Number Display assemblies (include wireless antenna boards and cables) 15.0-inch, SXGA+WVA, TFT 378210-001 15.0-inch, XGA, TFT 378209-001 14.1-inch, XGA, TFT 378208-001 Switch covers For use with full-featured models 378232-001 For use with defeatured models 378242-001...
Page 56 Illustrated Parts Catalog Notebook Major Components 3–4 Maintenance and Service Guide...
Page 57 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Processors (include thermal paste) Intel Pentium M 2.13-GHz 378224-001 Intel Pentium M 2.00-GHz 378223-001 Intel Pentium M 1.86-GHz 378222-001 Intel Pentium M 1.73-GHz 378221-001 Intel Pentium M 1.60-GHz 378220-001 Intel Pentium M 1.30-GHz...
Page 58 Illustrated Parts Catalog Notebook Major Components 3–6 Maintenance and Service Guide...
Page 59 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number USB/audio board (for use only with full-featured 378226-001 models; includes audio board cable, and USB board cable) Audio board (for use only with defeatured models; 378241-001 includes audio board cable) System boards...
Page 60 Illustrated Parts Catalog Notebook Major Components 3–8 Maintenance and Service Guide...
Page 61 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Mini PCI communications cards 802.11b/g WLAN card, for use in MOW 381582-001 802.11b/g WLAN card, for use in the ROW 381583-001 802.11b/g combination WLAN card, for use 373032-002 internationally 802.11b/g combination WLAN card, for use Japan...
Page 62 Illustrated Parts Catalog Notebook Major Components 3–10 Maintenance and Service Guide...
Page 63 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Optical drives (include bezel) 24X Max CD-ROM drive 380768-001 8X Max DVD-ROM drive 380770-001 4X Max DVD±RW and CD-RW Combo Drive 380771-001 DVD/CD-RW Combo Drive 380772-001 8X Max DVD±RW and CD-RW Combo Drive 380773-001...
Page 64: Miscellaneous Plastics Kit
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Table 3-2 Spare Part Number 378236-001 Item Description Memory module/Mini PCI compartment cover (includes 1 captive screw) Hard drive cover (includes 2 captive screws) RTC battery Notebook feet (4) PC Card slot space savers (2) 3–12 Maintenance and Service Guide...
Page 65: Miscellaneous Cable Kit
Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Table 3-3 Spare Part Number 381709-001 Description Item Bluetooth board cable LED board cable RJ-11 connector module and cable Audio board cable USB board cable Serial connector module cable Maintenance and Service Guide 3–13...
Page 66: Mass Storage Devices
Illustrated Parts Catalog 3.5 Mass Storage Devices Table 3-4 Spare Part Number Information Spare Part Item Description Number Hard drives (include frame and connector) 5400-rpm 4200-rpm 80-GB 380108-001 80-GB 378214-001 60-GB 378215-001 60-GB 378213-001 40-GB 380107-001 30-GB 378211-001 Optical drives (include bezel) 24X Max CD-ROM drive 380768-001 8X Max DVD-ROM drive...
Page 67: Miscellaneous (Not Illustrated)
Illustrated Parts Catalog 3.6 Miscellaneous (Not Illustrated) Table 3-5 Spare Part Information Spare Part Description Number 65 watt AC adapter 239704-001 HP Advanced Docking Station 374804-001 HP Docking Station 374803-001 Docking Station Miscellaneous Plastics Kit 380089-001 Carrying cases Nylon top load 325815-001...
Page 68 Illustrated Parts Catalog Table 3-5 Spare Part Information (Continued) Spare Part Description Number Screw Kit (includes the following screws; refer to 378235-001 for more information on Appendix C, “Screw Listing,” specifications and usage ■ Hex socket HM5.0×9.0 screw lock ■ Phillips PM2.0×4.0 screw ■...
Page 69 Illustrated Parts Catalog Table 3-5 Spare Part Information (Continued) Spare Part Description Number Power cords For use in: Australia and New Zealand 246959-011 Belgium, Europe, Finland, France, Germany, Greece, 246959-021 the Netherlands, Norway, Portugal, Spain, and Sweden Brazil 246959-201 Canada, French Canada, Latin America, Taiwan, 246959-001 Thailand, and the United States Denmark...
Page 70: Sequential Part Number Listing
Illustrated Parts Catalog 3.7 Sequential Part Number Listing Table 3-6 Sequential Part Number Listing Spare Part Number Description 239704-001 65-watt AC adapter 246959-001 Power cord for use in Canada, French Canada, Latin America, Taiwan, Thailand, and the United States 246959-011 Power cord for use in Australia and New Zealand 246959-021 Power cord for use in Belgium, Europe, Finland, France,...
Page 71 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 336579-001 1024-MB memory module, 400-MHz DDR2 359118-001 USB 1.1 diskette drive 364602-001 6-cell, 2.2-AHr battery pack 366143-001 External MultiBay cradle 366144-001 External MultiBay cradle power cable and stand 366577-001 256-MB memory module, 400-MHz DDR2 367456-001...
Page 72 Japan 373901-001 802.11a/b/g High Band combination WLAN Mini PCI communications card 374803-001 HP Docking Station 374804-001 HP Advanced Docking Station 375198-001 MultiBay hard drive, 80-GB, 5400-rpm 378208-001 14.1-inch, XGA, TFT, display assembly, includes wireless antenna boards and cables 378209-001 15.0-inch, XGA, TFT, display assembly, includes wireless...
Page 73 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 378217-001 Intel Celeron 1.4-GHz processor, includes thermal paste 378218-001 Intel Celeron 1.5-GHz processor, includes thermal paste 378219-001 Intel Pentium M 1.30-GHz processor, includes thermal paste 378220-001 Intel Pentium M 1.60-GHz processor, includes thermal paste 378221-001 Intel Pentium M 1.73-GHz processor, includes thermal paste...
Page 74 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 378236-001 Miscellaneous Plastics Kit 378237-001 Speaker 378238-001 System board, for use only with defeatured models (GML) 378239-001 Top cover, includes TouchPad, for use only with defeatured models 378240-001 Base enclosure, for use only with defeatured models...
Page 75 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 378248-131 Keyboard for use in Portugal 378248-141 Keyboard for use in Turkey 378248-151 Keyboard for use in Greece 378248-161 Keyboard for use in Latin America 378248-171 Keyboard for use in Saudi Arabia 378248-181 Keyboard for use in Belgium...
Page 76 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 380770-001 8X Max DVD-ROM drive, includes bezel 380771-001 4X Max DVD±RW and CD-RW Combo Drive, includes bezel 380772-001 DVD/CD-RW Combo Drive, includes bezel 380773-001 8X Max DVD±RW and CD-RW Combo Drive, includes bezel 380774-001 Modem board 381582-001...
Page 77: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic driver ■ Phillips P0 driver ■...
Page 78: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 79: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■...
Page 80: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 81: Packaging And Transporting Precautions
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
Page 82: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 4-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 83 Removal and Replacement Preliminaries ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground.
Page 84: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
Page 85: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 62 screws and screw locks, in 11 different sizes, that must be removed, replaced, or loosened when servicing the notebook. Make special note of each screw and screw lock size and location during removal and replacement.
Page 86: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5–2 Maintenance and Service Guide...
Page 87: Disassembly Sequence Chart
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the notebook for disassembly Battery pack 2 loosened to remove the Hard drive hard drive cover...
Page 88 5.22 USB/audio board 5.23 System board 1 screw 4 screw locks on HP Compaq nc6110 and nc6120 models 2 screw locks on HP Compaq nx6110 and nx6120 models 5.24 Serial connector module 2 screw locks 5–4 Maintenance and Service Guide...
Page 89: Preparing The Notebook For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 90 Removal and Replacement Procedures b. Slide and hold the battery pack lock latch 1 to the right. c. Slide the battery pack release latch 2 to the right. (The battery pack disengages from the notebook.) d. Slide the battery pack straight back 3 and remove it. Removing the Battery Pack Reverse the above procedure to install the battery pack.
Page 91 Removal and Replacement Procedures 5. Remove the hard drive by following these steps: a. Loosen the 2 PM2.0×4.0 screws 1 that secure the hard drive cover to the notebook. b. Lift the left side of the hard drive cover and swing it to the right 2.
Page 92 Removal and Replacement Procedures Hard Drive Spare Part Number Information 5400-rpm 4200-rpm 80-GB 380108-001 80-GB 378214-001 60-GB 378215-001 60-GB 378213-001 40-GB 380107-001 30-GB 378211-001 d. Loosen the PM2.5×13.0 spring-loaded hard drive retention screw 1. e. Grasp the mylar tab 2 on the left side of the hard drive and slide the hard drive to the right 3 to disconnect it from the system board.
Page 93 Removal and Replacement Procedures g. Remove the 2 PM2.5×4.0 hard drive frame shoulder screws 1 from each side of the hard drive. h. Remove the 2 PM2.5×4.0 hard drive frame screws 2 from each side of the hard drive. i. Remove the 2 PM1.5×3.5 hard drive frame screws 3 from the front of the hard drive.
Page 94: Notebook Feet
Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 378236-001. Replacing the Notebook Feet 5–10 Maintenance and Service Guide...
Page 95: Bluetooth Board
Removal and Replacement Procedures 5.5 Bluetooth Board Bluetooth Board Spare Part Number Information Broadcomm Bluetooth wireless board (includes Bluetooth 367871-001 board cable) 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Slide the Bluetooth board out of the clip 1 in the hard drive compartment.
Page 96: External Memory Module
Removal and Replacement Procedures 5.6 External Memory Module Memory Module Spare Part Number Information 1024 MB 336579-001 512 MB 336578-001 256 MB 366577-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Position the notebook with the front toward you. 5–12 Maintenance and Service Guide...
Page 97 Removal and Replacement Procedures 3. Loosen the PM2.0×4.0 screw 1 that secures the memory module/Mini PCI compartment cover to the notebook. 4. Lift the rear edge of the cover up and swing it toward you 2. 5. Remove the memory module/Mini PCI compartment cover. ✎...
Page 98 Removal and Replacement Procedures 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The edge of the module opposite the socket rises away from the notebook.) 7. Slide the module away from the socket at an angle 2. 8.
Page 99: Mini Pci Communications Card
Removal and Replacement Procedures 5.7 Mini PCI Communications Card Mini PCI Communications Card Spare Part Number Information 802.11b/g WLAN card, for use in MOW 381582-001 802.11b/g WLAN card, for use in the ROW 381583-001 802.11b/g combination WLAN card, for use internationally 373032-002 802.11b/g combination WLAN card, for use Japan 373032-291...
Page 100 Removal and Replacement Procedures 4. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications card. ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 5.
Page 101: Optical Drive
Removal and Replacement Procedures 5.8 Optical Drive Optical Drive Spare Part Number Information 24X Max CD-ROM drive 380768-001 8X Max DVD-ROM drive 380770-001 4X Max DVD±RW and CD-RW Combo Drive 380771-001 DVD/CD-RW Combo Drive 380772-001 8X Max DVD±RW and CD-RW Combo Drive 380773-001 1.
Page 102 Removal and Replacement Procedures 4. Remove the T8M2.0×9.0 screw 1 that secures the optical drive to the notebook. 5. Insert a thin tool, such as an unbent paper clip 2, into the media tray release hole and release the media tray. 6.
Page 103: Keyboard
Removal and Replacement Procedures Keyboard Keyboard Spare Part Number Information Belgium 378248-181 Latin America 378248-161 Brazil 378248-201 Norway 378248-091 Czech Republic 378248-221 Portugal 378248-131 Denmark 378248-081 Russia 378248-251 France 378248-051 Saudi Arabia 378248-171 French Canada 378248-121 Slovakia 378248-231 Germany 378248-041 Slovenia 378248-BA1 Greece...
Page 104 Removal and Replacement Procedures 3. Remove the 2 T8M2.0×9.0 screws that secure the keyboard to the notebook. Removing the Keyboard Screws 5–20 Maintenance and Service Guide...
Page 105 Removal and Replacement Procedures 4. Turn the notebook display-side up with the front toward you. 5. Open the notebook as far as possible. 6. Slide the 4 keyboard retaining latches toward you. Releasing the Keyboard Latches Maintenance and Service Guide 5–21...
Page 106 Removal and Replacement Procedures 7. Lift the rear edge of the keyboard up and swing it toward you until it rests on the palm rest. Releasing the Keyboard 5–22 Maintenance and Service Guide...
Page 107 Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2. Disconnecting the Keyboard Cable 9. Remove the keyboard. Reverse the above procedure to install the keyboard. Maintenance and Service Guide 5–23...
Page 108: Switch Cover
Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information Switch covers For use with full-featured models 378232-001 For use with defeatured models 378242-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9).
Page 109 Removal and Replacement Procedures 5. Turn the notebook display-side up with front toward you. 6. Open the notebook as far as possible. 7. Disconnect the LED board cable 1 from the system board. 8. Insert a flat blade driver into the four notches 2 on the front edge of the switch cover and lift up 3 until the cover disengages from the notebook.
Page 110: Led Board
Removal and Replacement Procedures 5.11 LED Board ✎ This section applies only to full-featured models. LED Board Spare Part Number Information LED board (includes LED board cable) 378228-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9).
Page 111 Removal and Replacement Procedures 6. Remove the 4 PM1.5×4.0 screws 1 that secure the LED board to the switch cover. 7. Remove the LED board 2. Removing the LED Board Reverse the above procedure to install the LED board. Maintenance and Service Guide 5–27...
Page 112: Fan
Removal and Replacement Procedures 5.12 Fan Fan Spare Part Number Information 378233-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Disconnect the fan cable 1 from the system board. 4. Loosen the 2 PM2.0×7.0 screws 2 that secure the fan to the notebook.
Page 113: Heat Sink
Removal and Replacement Procedures 5.13 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 379799-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Remove the fan (Section 5.12). Maintenance and Service Guide 5–29...
Page 114 Removal and Replacement Procedures 4. Loosen the 4 PM2.0×8.0 shoulder screws 1 that secure the heat sink to the notebook. 5. Lift the right side of the heat sink 2 to disengage it from the processor. 6. Slide the heat sink up and to the right 3 to remove it. ✎...
Page 115: Processor
Removal and Replacement Procedures 5.14 Processor Processor Spare Part Number Information Intel Pentium M 2.13-GHz 378224-001 Intel Pentium M 2.00-GHz 378223-001 Intel Pentium M 1.86-GHz 378222-001 Intel Pentium M 1.73-GHz 378221-001 Intel Pentium M 1.60-GHz 378220-001 Intel Pentium M 1.30-GHz 378219-001 Intel Celeron 1.5-GHz 378218-001...
Page 116 Removal and Replacement Procedures 5. Use a flat-blade screw driver to turn the processor locking screw one-quarter turn counterclockwise 1 until you hear a click. 6. Lift the processor straight up and remove it 2. ✎ The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor.
Page 117: Modem Board
Removal and Replacement Procedures 5.15 Modem Board Modem Board Spare Part Number Information Modem board 380774-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Remove the 2 PM2.0×3.0 screws 1 that secure the modem board to the notebook.
Page 118: Internal Memory Module
Removal and Replacement Procedures 5.16 Internal Memory Module Memory Module Spare Part Number Information 1024 MB 336579-001 512 MB 336578-001 256 MB 366577-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 5–34 Maintenance and Service Guide...
Page 119 Removal and Replacement Procedures 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The edge of the module opposite the socket rises away from the notebook.) 4. Slide the module away from the socket at an angle 2. 5.
Page 120: Rtc Battery
Removal and Replacement Procedures 5.17 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 378236-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Disconnect the RTC battery cable 1 from the system board. 4.
Page 121: Display Assembly
Removal and Replacement Procedures 5.18 Display Assembly Display Assembly Spare Part Number Information 15.0-inch, SXGA+WVA, TFT 378210-001 15.0-inch, XGA, TFT 378209-001 14.1-inch, XGA, TFT 378208-001 1. Prepare the notebook for disassembly (Section 5.3), and then remove the following components: a. Memory module/Mini PCI compartment cover (Section 5.6) b.
Page 122 Removal and Replacement Procedures 5. Disconnect the display cable 1 from the system board. 6. Remove the wireless antenna cables from the Mini PCI compartment and the top cover clips 2. 7. Remove the 2 T8M2.0×9.0 screws 3 that secure the display assembly to the notebook.
Page 123 Removal and Replacement Procedures 8. Swing the display assembly into a partially closed position. 9. Position the notebook with the rear panel toward you. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other notebook components.
Page 124: Top Cover
Removal and Replacement Procedures 5.19 Top Cover Top Cover Spare Part Number Information Top covers (include TouchPad) For use with full-featured models 378230-001 For use with defeatured models 378239-001 1. Prepare the notebook for disassembly (Section 5.3), and then remove the following components: a.
Page 125 Removal and Replacement Procedures 3. Remove the 13 T8M2.0×9.0 screws that secure the top cover to the notebook. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 5–41...
Page 126 Removal and Replacement Procedures 4. Turn the notebook right-side up with the front toward you. 5. Disconnect the RTC battery cable from the system board. Disconnecting the RTC Battery Cable 5–42 Maintenance and Service Guide...
Page 127 Removal and Replacement Procedures 6. Remove the 2 T8M2.0×9.0 screws 1 that secure the top cover to the notebook. 7. Disconnect the TouchPad cable 2 from the system board. Removing the Top Cover Screws, Part 2 Maintenance and Service Guide 5–43...
Page 128 Removal and Replacement Procedures 8. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure. 9. Swing the top cover toward you 2 until the left and right sides of the top cover disengage from the base enclosure. 10.
Page 129: Speaker
Removal and Replacement Procedures 5.20 Speaker Speaker Spare Part Number Information Speaker 378237-001 1. Prepare the notebook for disassembly (Section 5.3), and then remove the following components: a. Memory module/Mini PCI compartment cover (Section 5.6) b. Optical drive (Section 5.8) c.
Page 130 Removal and Replacement Procedures 2. Disconnect the speaker cable from the system board. Disconnecting the Speaker Cable 5–46 Maintenance and Service Guide...
Page 131 Removal and Replacement Procedures 3. Remove the 4 T8M2.0×4.0 screws 1 that secure the speaker to the notebook. 4. Lift the speaker up 2 until it clears the system board. 5. Slide the speaker toward you 3 and remove it. Removing the Speaker Reverse the above procedure to install the speaker.
Page 132: Digital Media Board
Removal and Replacement Procedures 5.21 Digital Media Board ✎ This section applies only to full-featured models. Digital Media Board Spare Part Number Information Digital media board (includes digital media board cable) 378229-001 1. Prepare the notebook for disassembly (Section 5.3), and then remove the following components: a.
Page 133 Removal and Replacement Procedures 2. Release the ZIF connector to which the digital media board cable is attached and disconnect the digital media board cable 1 from the system board. 3. Remove the digital media board 2. Removing the Digital Media Board Reverse the above procedure to install the digital media board.
Page 134: Usb/Audio Board
Removal and Replacement Procedures 5.22 USB/Audio Board ✎ Full-featured models are equipped with a USB/audio board. Defeatured models are equipped with an audio board. The removal procedures are identical for both boards. USB/Audio Board Spare Part Number Information USB/audio board (for use only with full-featured models; 378226-001 includes audio board cable and USB board cable) Audio board (for use only with defeatured models;...
Page 135 Removal and Replacement Procedures 2. Position the notebook with the rear panel toward you. 3. Disconnect the USB cable 1 and audio cable 2 from the system board. ✎ The USB cable is present only on full-featured models. 4. Remove the PM1.5×3.0 screw 3 that secures the USB/audio board and shield to the base enclosure.
Page 136: System Board
Removal and Replacement Procedures 5.23 System Board System Board Spare Part Number Information For use with full-featured models 378225-001 For use with defeatured models-GML 378238-001 For use with defeatured models-GM 383219-001 ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 137 Removal and Replacement Procedures 2. Turn the notebook upside down with the rear panel toward you. 3. Disconnect the fan cable from the system board through the memory module compartment. 4. Disconnect the serial connector cable 1 and the Bluetooth cable 2 from the system board.
Page 138 Removal and Replacement Procedures 8. Use the optical drive connector to lift the system board up 1 until the power connector 2 is clear of the base enclosure. 9. Slide the system board to the left 3 at an angle and remove it. Removing the System Board 10.
Page 139: Serial Connector Module
Removal and Replacement Procedures 5.24 Serial Connector Module ✎ This section applies only to full-featured models. Serial Connector Module Spare Part Number Information Serial connector module (includes serial connector 378227-001 module cable) 1. Prepare the notebook for disassembly (Section 5.3), and then remove the following components: a.
Page 140 Removal and Replacement Procedures 3. Remove the 2 HM5.0×9.0 screw locks 1 on each side of the serial connector. 4. Lift the serial connector module and cable out of the base enclosure 2. 5. Disconnect the serial connector module cable from the system board 3.
Page 141: Specifications
Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Metric U.S. Height 32.8 cm 12.91 Width 26.7 cm 10.51 Depth 3.1 cm 1.22 Weight 2.86 kg 6.31 lbs Full-featured model with 15.0-inch display, optical drive, and 6-cell battery pack 2.72 kg 5.99 lbs Defeatured model with 14.1-inch...
Page 142 Specifications Table 6-1 Notebook (Continued) Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft...
Page 143 Specifications Table 6-2 15.0-inch, SXGA+WVA, TFT Display Dimensions Height 30.0 cm 11.8 in Width 22.9 cm 9.0 in Diagonal 38.1 cm 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch 0.264 ×...
Page 144 Specifications Table 6-3 15.0-inch, XGA, TFT Display Dimensions Height 30.0 cm 11.8 in Width 22.9 cm 9.0 in Diagonal 38.1 cm 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch 0.264 ×...
Page 145 Specifications Table 6-4 14.1-inch, XGA, TFT Display Dimensions Height 28.5 cm 11.2 in Width 21.3 cm 8.4 in Diagonal 35.8 cm 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch 0.279 ×...
Page 146: Hard Drives
Specifications Table 6-5 Hard Drives 80-GB* 60-GB* 60-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 99 g 99 g 102 g Interface type ATA-5 ATA-5 ATA-5 Transfer rate Synchronous (maximum) 100 MB/sec 100 MB/sec 100 MB/sec Security...
Page 147 Specifications Table 6-5 Hard Drives (Continued) 60-GB* 40-GB* 30-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 102 g 99 g 99 g Interface type ATA-5 ATA-5 ATA-5 Transfer rate Synchronous (maximum) 100 MB/sec 100 MB/sec 100 MB/sec...
Page 148 Specifications Table 6-6 Primary 6-cell, Li-Ion Battery Pack Dimensions Height 2.00 cm 0.79 in Width 9.40 cm 3.70 in Depth 13.40 cm 5.28 in Weight 0.34 kg 0.75 lb Energy Voltage 11.1 V Amp-hour capacity 4.4 Ah Watt-hour capacity 48 Wh Temperature Operating 5°C to 45°C...
Page 149 Specifications Table 6-7 DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in)
Page 150 Specifications Table 6-8 DVD/CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and...
Page 151 Specifications Table 6-8 DVD/CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 110 ms < 130 ms Full stroke < 210 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB...
Page 152 Specifications Table 6-9 DVD±RW and CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-R and DVD-9, DVD-10, DVD-RW DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 153 Specifications Table 6-9 DVD±RW and CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time Random < 175 ms < 230 ms Full stroke < 285 ms < 335 ms Audio output level Audio-out, 0.7 Vrms Cache buffer 2 MB Data transfer rate...
Page 154 Specifications Table 6-10 CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc...
Page 155 Specifications Table 6-10 CD-ROM Drive (Continued) Track pitch 1.6 µm Access time CD media DVD media Random < 110 ms < 125 ms Full stroke < 220 ms < 225 ms Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB/s Data transfer rate CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate)
Page 156: System Dma
Specifications Table 6-11 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 6–16 Maintenance and Service Guide...
Page 157: System Interrupts
Specifications Table 6-12 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...
Page 158 Specifications Table 6-12 System Interrupts (Continued) IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 touch pad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15...
Page 159 Specifications Table 6-13 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 160 Specifications Table 6-13 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
Page 161 Specifications Table 6-13 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
Page 162: System Memory Map
Specifications Table 6-14 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory...
Page 163: Connector Pin Assignments
Connector Pin Assignments Table A-1 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel Maintenance and Service Guide A–1...
Page 164: Universal Serial Bus
Connector Pin Assignments Table A-2 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground A–2 Maintenance and Service Guide...
Page 165 Connector Pin Assignments Table A-4 Serial Signal Signal Carrier detect Data set ready Receive data Ready to send Transmit data Clear to send Data terminal ready Ring indicator Ground Maintenance and Service Guide A–3...
Page 166: Parallel Port
Connector Pin Assignments Table A-5 Parallel Port Signal Signal Strobe Auto linefeed Data bit 0 Error Data bit 1 Initialize printer Data bit 2 Select in Data bit 3 Ground Data bit 4 Ground Data bit 5 Ground Data bit 6 Ground Data bit 7 Ground...
Page 167 Connector Pin Assignments Table A-6 S-Video-Out 4 56 Signal Signal S-VHS color (C) signal TV-CD Composite video signal S-VHS intensity ground S-VHS intensity (Y) signal Composite video ground S-VHS color ground Maintenance and Service Guide A–5...
Page 168: External Monitor
Connector Pin Assignments Table A-7 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog A–6 Maintenance and Service Guide...
Page 169 Connector Pin Assignments Table A-8 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused Maintenance and Service Guide A–7...
Page 170 Connector Pin Assignments Table A-9 RJ-45 (Network) Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused A–8 Maintenance and Service Guide...
Page 171: Conductor Power Cord Set
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased.
Page 172: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 173 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 174 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland United Kingdom United States ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 175: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the notebook. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 378235-001. Maintenance and Service Guide C–1...
Page 176 Screw Listing Table C-1 Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the hard drive cover to the notebook (screws are captured on the cover by C clips; documented in Section 5.3) 1 screw that secures the memory module/Mini PCI compartment cover to the...
Page 177 Screw Listing Table C-2 Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw Head Color Qty. Length Thread Width Silver 13.0 mm 2.5 mm 5.5 mm Where used: 1 screw that secures the hard drive to the notebook (screw is captured on the hard drive frame by a C clip;...
Page 178 Screw Listing Table C-3 Phillips PM2.5×4.0 Shoulder Screw, Phillips PM2.5×4.0 Screw, and Phillips 1.5×3.5 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.5 mm 4.0 mm Head Color Qty. Length Thread Width Silver 4.0 mm 2.5 mm 4.5 mm Head Color Qty.
Page 179 Screw Listing Table C-4 Torx8 M2.0×9.0 Screw Head Color Qty. Length Thread Width Black 9.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the optical drive to the notebook (documented in Section 5.8) Torx 8 M2.0×9.0 Screw Location Maintenance and Service Guide C–5...
Page 180 Screw Listing Table C-4 Torx8 M2.0×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the keyboard to the notebook (documented in Section 5.9) Torx 8 M2.0×9.0 Screw Locations C–6 Maintenance and Service Guide...
Page 181 Screw Listing Table C-4 Torx8 M2.0×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the display assembly to the notebook (documented in Section 5.18) Torx 8 M2.0×9.0 Screw Locations Maintenance and Service Guide C–7...
Page 182 Screw Listing Table C-4 Torx8 M2.0×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display assembly to the notebook (documented in Section 5.18) Torx 8 M2.0×9.0 Screw Locations C–8 Maintenance and Service Guide...
Page 183 Screw Listing Table C-4 Torx8 M2.0×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.0 mm 4.0 mm Where used: 13 screws that secure the top cover to the notebook (documented in Section 5.19) Torx 8 M2.0×9.0 Screw Locations Maintenance and Service Guide C–9...
Page 184 Screw Listing Table C-4 Torx8 M2.0×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the top cover to the notebook (documented in Section 5.19) Torx 8 M2.0×9.0 Screw Locations C–10 Maintenance and Service Guide...
Page 185 Screw Listing Table C-5 Torx8 M2.0×2.0 Screw Head Color Qty. Length Thread Width Black 2.0 mm 2.0 mm 6.0 mm Where used: 2 screws that secure the switch cover to the notebook (documented in Section 5.10) Torx 8 M2.0×2.0 Screw Locations Maintenance and Service Guide C–11...
Page 186 Screw Listing Table C-6 Phillips PM1.5×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 1.5 mm 4.0 mm Where used: 4 screws that secure the LED board to the switch cover (documented in Section 5.11) Phillips M1.5×4.0 Screw Locations C–12 Maintenance and Service Guide...
Page 187 Screw Listing Table C-7 Phillips PM2.0×7.0 Screw Head Color Qty. Length Thread Width Silver 7.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the fan to the notebook (screws are captured on the fan assembly by an O clip; documented in Section 5.12) Phillips PM2.0×7.0 Screw Locations...
Page 188 Screw Listing Table C-8 Phillips PM2.0×8.0 Shoulder Screw Head Color Qty. Length Thread Width Silver 8.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the heat sink to the notebook (screws are captured on the heat sink by C clips; documented in Section 5.13) Phillips PM2.0×8.0 Shoulder Screw Locations...
Page 189 Screw Listing Table C-9 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem board to the notebook (documented in Section 5.15) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide C–15...
Page 190 Screw Listing Table C-10 Torx8 M2.0×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the speaker to the notebook (documented in Section 5.20) Torx8 M2.0×4.0 Screw Locations C–16 Maintenance and Service Guide...
Page 191 Screw Listing Table C-10 Torx8 M2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the USB/audio board the notebook (documented in Section 5.22) Torx8 M2.0×4.0 Screw Location Maintenance and Service Guide C–17...
Page 192 Screw Listing Table C-10 Torx8 M2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the system board the notebook (documented in Section 5.23) Torx 8 M2.0×4.0 Screw Location C–18 Maintenance and Service Guide...
Page 193 2.5 mm 5.0 mm Where used: 2 screw locks that secure the system board to the notebook only on HP Compaq nc6110 and nc6120 notebook models (documented in Section 5.23) 2 screw locks that secure the system board to the notebook...
Page 194 Screw Listing Table C-11 Hex Socket HM5.0×9.0 Screw Lock (Continued) Head Color Qty. Length Thread Width Silver 9.0 mm 2.5 mm 5.0 mm Where used: 2 screw locks that secure the serial connector board to the system board (documented in Section 5.24) Hex Socket HM5.0×9.0 Screw Lock Locations...
Page 195 Index 1394 port 1–11 battery pack 6-in-1 Digital Media Slot 1–7 removal 5–5 6-in-1 Digital Media Slot light spare part numbers 3–9 1–7 3–19 3–24 specifications 6–8 battery release latch 1–21 AC adapter, spare part Bluetooth board numbers 3–15 3–18 removal 5–11 arrow keys 1–15 spare part number 3–11...
Page 196 Index components bottom 1–20 design overview 1–22 front 1–6 digital media board keyboard 1–12 1–14 removal 5–48 left-side 1–10 spare part number 3–7 rear 1–10 3–21 5–48 right-side 1–8 disassembly sequence chart top 1–16 1–18 5–3 Computer Setup diskette drive Advanced Menu 2–4 OS loading problems 2–19 Main Menu 2–2...
Page 197 Index DVD±RW and CD-RW feet Combo Drive illustrated 3–12 OS loading problems 2–20 locations 5–10 precautions 4–3 flowcharts, troubleshooting removal 5–17 no audio 2–21 2–22 spare part number 3–11 no network/modem 3–14 3–24 5–17 connection 2–26 specifications 6–12 no OS loading 2–15 DVD-ROM drive no OS loading from OS loading problems 2–20...
Page 198 Index spare part numbers 3–11 3–14 3–15 3–20 3–23 LED board specifications 6–6 removal 5–26 hard drive bay 1–21 spare part number 3–3 hard drive cover 3–21 5–26 illustrated 3–12 LED board cable 3–13 removal 5–7 left-side components 1–10 hard drive light 1–7 headphone jack mass storage devices, spare location 1–9...
Page 199 Index Miscellaneous Plastics Kit notebook feet components 3–5 3–12 illustrated 3–12 spare part number 3–5 locations 5–10 3–12 3–22 notebook specifications 6–1 Miscellaneous Plastics Kit (for key 1–15 num lock use with docking station), num lock light 1–17 spare part number 3–15 modem board optical drive removal 5–33...
Page 200 Index power/standby button 1–16 serial connector module power/standby light 1–7 removal 5–55 presentation mode button 1–17 spare part number 3–7 processor 3–21 5–55 removal 5–31 serial connector module cable spare part numbers 3–5 3–13 3–21 5–31 serial number 3–1 5–2 serial port location 1–9 rear components 1–10...
Page 201 Index S-Video-out jack network 2–26 location 1–13 nonfunctioning device pin assignments A–5 2–14 2–23 switch cover OS loading 2–15 removal 5–24 overview 2–1 spare part numbers 3–3 pointing device 2–25 3–21 3–22 5–24 power 2–8 system board video 2–12 removal 5–52 spare part numbers 3–7 Universal Serial Bus (USB) 3–21...

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Compaq nc6110 Compaq nx6120 Compaq nc6120

HP Compaq nx6110 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

5 Removal and Replacement Procedures

6 Specifications

Quick Links

Troubleshooting

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Summary of Contents for HP Compaq nx6110

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Table of Contents