Preparing To Call Technical Support - HP P930 User Manual

Hewlett-packard monitor user's guide

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Preparing to call technical support

If you cannot solve a problem using the troubleshooting tips in

this section, you may need to call technical support. Have the

following information available when you call:

■

The monitor

■

Monitor model number

■

Serial number for the monitor

■

Purchase date on invoice

■

Conditions under which the problem occurred

■

Error messages received

■

Hardware configuration

■

Hardware and software you are using

User's Guide

Troubleshooting

A–3

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