Questions & Answers - Siemens MC60 Operating Instructions Manual

52

Questions & Answers

Questions & Answers

If you have any questions on the use of your phone, you can contact us at

www.my-siemens.com/customercare around the clock. As further help we have listed

below some frequently asked questions and answers.

Problem

Possible causes

Phone cannot

On/Off key not pressed long

be switched on.

enough.

Flat battery.

Battery contacts dirty.

See also below under "Charging

error"

Too little

Frequent use of organiser and

standby time.

games.

Fast search activated.

Display illumination on.

Unintentional keystrokes

(illumination!).

Charging error

Battery totally discharged.

(charge icon not

displayed).

Temperature out of range:

+5 °C to +40 °C.

Contact problem.

No mains voltage.

Wrong charger.

Battery faulty.

SIM error.

SIM card not inserted correctly.

Dirty SIM card contacts.

SIM card with wrong voltage.

SIM card damaged (e.g. broken). Carry out a visual check. Change SIM card at service

Possible solution

Press On/Off key for at least two seconds.

Charge battery. Check charging indicator in the

display.

Clean contacts.

Restrict use if necessary.

Deactivate fast search (p. 44).

Switch off display illumination (p. 38).

Activate key lock (p. 40).

1) Plug in charger cable, battery is on charge.

2) Charge icon appears after approx. 2 hours.

3) Charge battery.

Make sure the ambient temperature is right, wait for a

while, then recharge.

Check power supply and connection to the phone.

Check battery contacts and plug socket, clean them if

necessary, then insert battery again.

Use different mains power socket, check mains

voltage.

Only use original Siemens accessories.

Replace battery.

Check that the SIM card is inserted correctly (p. 8).

Clean SIM card with a dry cloth.

Use 3V SIM cards only.

provider.